Eastex Telephone Cooperative Inc. is one of the largest telephone cooperative in the state of Texas.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
3675 US-79, Henderson, TX 75654
(Translated by Google) Not
(Original)
Nu
Great people
Very helpful.
Internet is no good
Need better service
The best
Great internet and service
Excellent
Great people! Great service!
Very friendly and polite
Not too bad for being all the way out here!
Staff is always friendly and their service is great.
Yalls internet is so bad in overton TX
Easttex has always been very easy and wonderful to deal with.
I use their internet. And. It doesn’t seem good or bad.
And, it seems like it crashes too often. One line goes out. It ALL goes out.
Bad service. Tech shows up no ladder. Have had numerous problems with the internet connection.
East Texas ways, Run from this company, we would recommend viasat everyday good luck with this service. 😡 …
Great service for people who live in the country. Problems are quickly assessed and remedied. Highly recommend Eastex Telephone and all they have to offer.
Promised 5 Mbps when I signed up but a lot of the time it is below 1 Mbps.
Horrible service. You pay for 10 meg but only have 5 most of the time. Unless they send someone out to check on a complaint, then you’re looking at around 12. Until the next day
Good service highly recommend. The employees that work in office and the field are supper nice and a pleasure to work with. I have never had any negative issues with this company 😊 …
We live in the middle of nowhere and love that we can have awesome internet service. And friendly people at the office. Very satisfied!
Always have had a good experience with Eastex. If there was an issue, they were quick to get it resolved. We’ve used them for 11 years now.
Fast Friendly service The costumer service is outstanding. They are will to help with any of your phone and internet needs
Just went from no bundle to a bundle and supposedly higher speed of 10mb but seems to have slowed down and have more issues now. Woke up this morning to no internet at all for no apparent reason. Yes my bill is paid yet I have no service. Why do I even pay my bill?
Been having Eastex for YEARSSSS! We live in the country and the Internet can sometimes be slow, but they were the only option for us. Also their prices are pretty ridiculous, especially since we are basically forced to have a house phone. …
Forced to have a landline but its unlimited and has improved and would recomend there service just hope they get fiber optics in laneville soon if not will.have 2 leave for starlink but I see people on here recommending viasat they are crazy that service is worthless and its not unlimited
They love to rip people off. 5Mbps costs over $100 after taxes and the required phone line you have to have, even if you don’t use it. It cuts off at 2 points a day for a short period every single day. Other internet providers can give 100Mbps for $70.
The only positive is that the young boys are very nice. Other than that, they will say that there’s nothing wrong with your WiFi, even though there is, and you just have to keep calling them for them to actually fix your problem. I wake up …
HORRIBLE INTERNET SPEEDS. We pay for 10mb download and 1mb upload and for the past THREE MONTHS, we have been getting under 1mb for both download and upload. FIX YOUR INTERNET. OVERPRICED and AWFUL. They say they are “delivering high-speed internet”, but yet we are getting these kinds of speeds.
This company is very unprofessional, I canceled. Service on the 24th of March 2021, I was charged a cancellation fee of 400 dollars, yes I signed a contract, if I could post the recording of the call I would I recorded the entire …
Eastex Telephone has great employees, friendly service and they are quick to respond to whatever our problems may be. However their internet service could be better. I did not realize how much our internet goes down until we switched over …
We live about 15 miles from town. Our internet isn’t super fast, but it’s enough to stream Netflix at 1080p, which is pretty taxing, and still run other devices. Any time there is a problem, there’s typically a service crew there that day, if not the next. The staff is very friendly.
Had the fiber optic internet installed 08/06/20 in our home. The speed is unbelievable as to the service from another internet provided. So for there is no timing. Everything comes up instantly. Jennifer was great setting up the account and answering all of questions. Highly recommended.
Johnny Rigby
Moved somewhere once and had to deal with suddenlink, and man was I thankful to move back to this internet provider again and not have to deal with suddenlink. Its broke they will fix it, it works, its affordable. The I tenet could be faster but still
Always friendly and helpful. Fast response time to issues.
Horrible service and overpriced. Service constantly goes down and gets below 1mbps, which I have dozens of speed test results to prove. Customer service during the day is polite though. The after hours tech support is nonexistent. It says …
We have had nothing but problems since we started service years ago, but the past few months have been especially awful. Our internet will randomly go off and on for hours on end, at least 3-4 days per week. The lights on our NEW router …
We almost never have service. It’s SOOOO SLOOOW when we have service, and the last week, zero service at all. Same as most people giving reviews here. They’re concerned with replying to negative reviews, but, not fixing the issues. Most …
Appreciate yall so much, especially for coming out on a Saturday!! Router went out after the storm last night, called n left a message n this morning at 8am they called n sent someone over to replace it 😁🤗… we stream on every tv, have …
Worst internet in East texas! Do not use them, my internet is constantly going down but just so happens whenever they come out to fix it they say it’s fine that it’s something that I’m doing to crash their internet, I would recommend …
the wifi they give is god awful has horrible download speed and its been a year since they said they would hook up this wire to make my internet better but they lied as they lie when they put out ads saying their internet is good