Horrible company to work with. I don’t see how scheduling with a 4 hour window works for anyone unless your a homebody. I have only been able to have the inside of my house sprayed once and I’m paying for inside as well as outside. They …
We needed raccoons removed. They were trying to scratch their way into our home through under ground. We’re senior citizens and it became very stressful. A representative came out and set the traps. At one point, one of the traps got …
Service has been great. I just need to know how long I am under contract with you guys? I wasn’t told there was a contract until after the first service was due and I was told by the technician that performed my service. He also told me I …
Alex was excellent, letting me know exactly what he was doing after asking me if I had any concerns or directions. He checked the vole trap in the backyard and sprayed everywhere around the house. He was very professional. Afterward, my …
Matt s very knowledgeable and very nice. I liked that they took down all off my wasp nests and they were thorough and took their time to do it right. Even though I just had someone spray 2 weeks ago I still signed up. Also their product doesn’t smell and it not harmful to my pets
I have always had great service from Edge. Today was no different and possibly even the best. Brady was the tech and he was so rad. Way thorough, way professional, and comfortable to be around. If I could pick my tech I would choose to have him come again.
BEWARE BEDORE SIGNING CONTRACTS!!! We were never told that it was a 2 year contract and didn’t realize it until we went to cancel after a year and they told us then. The customer service at that point was nonexistent. We have also found out …
We had a nasty, huge wasp nest at the tippy top eave of our two story house. The Edge man eliminated it within 24 hrs of our plea for help. We appreciate their regularly scheduled visits, but especially these special call services.
The product itself seems to work fine as we aren’t dealing with hornets or spiders this year. However they ended up being a bit pricier than the service we had previously and on top of that, yesterday when they came they left the backyard gate open. Luckily our dogs didn’t get out.
Every week more rodent holes. I’ve called about it multiple times and they claim to come do treatments, but it’s only getting worse. What exactly am I paying for?
Their sales tactics are very aggressive and deceptive. Was told by sales rep (Matt Myers) that I was signing up for 4 pest treatments at a discounted rate $79.99. After they kept coming and were charging me $124.99 every time I called to …
I signed up for Edge several months ago and decided to write this review after my home was taken care of again today. Edge has been great. Their home service experts have been thorough and friendly. And the bottom line, I have no more …
Terrible. They said I would never see a single bug after they had a full service spray so I signed up. We never had a huge problem with spiders, but the problem is definitely still around. Constantly see them all around my yard and all they …
Love this company. We have been using their service for almost 4 months and they are amazing. The techs are super knowledgeable and don’t mind answering questions. Cost is very reasonable especially if you sign up for the regular treatments.
I was in the market to find a company to help me with controlling bugs at my home. My daughter signed up with Edge Pest Control and has had nothing but problems. She ended up getting a tarantula at her front door and more spiders than she …
Charlie and Jason just came to service our house/property with pest control today, and they did an awesome job! They were extremely thorough and very good at pointing out potential problems and suggesting good preventative solutions. I appreciate the excellent job they did!
The tech is always pleasant and on time. He calls about 30 mins before coming. He answers all our questions and services the house in about 30 minutes.
William came by this morning to do a respray for us. With the weather changes lately we started noticing a bit more insect activity around the yard and a few spiders in the basement. He was so very nice, professional and thorough. He …
Loved having Roy come and take care of my house from head to toe for our very first visit today! He was so crazy thorough and reached places I would have never imagined could be attempted! Super attention to detail and so friendly and …
We LOVE edge and have been repeatedly impressed by their services. Our home had a major ant infestation. We tried everything by ourselves until we heard of Edge. Within the day of treatment, Edges products helped us rid our ants. We don’t …
Edge always calls before they stop by and ask what special needs we may have. They also take the time to not only cover the ground near the house but the walk ways, driveway and the eaves. Very courteous employees and they always have clean equipment. Price is a bit high but the service is great.
We had been with another pest control company for a few years when Edge came knocking on our door. I wasn’t receptive, but we did have a continuing wasp problem the other company hadn’t been able to take care of. It’s been almost a year …
Matt stayed past his hours to make sure I got the best service. He detailed very nicely before he went in and sprayed. He was kind and responsive to my questions and needs. Amazing work!!
We have really enjoyed our experience with Edge Pest Control. We have lived in a 100 year old tiny house down town Salt Lake and then a brand new home in Herriman. Both had problems with bugs and they were completely successful getting rid …
Always professional, on time, courteous and knowledgeable in their trade. My yard turned over from weedy lawn to gorgeous in less than a season. I had been trying on my own for 3 season to no avail. It has been an excellent service for me.
I have been using Edge in Orem since 2016. They come out every month to service 2.5 acres for me that is surrounded by all types of pests and Edge has made a big difference in the amount of rodents and bugs we see. They’re a big improvement …
Good luck trying to get a hold of someone. They are quick to answer if you are wanting to sign up for their service. But, once you’re a customer, you might as well forget about receiving any kind of customer service. GONE IS THE DAY OF CUSTOMER APPRECIATION. Stay away.
We have Edge do our lawn and pest control services. I love that they let you know before they come and after the service is completed. We have been with them for several years and plan to continue with Edge, as long as they don’t change anything!! 🙂
When we first move into our house, we had quite a problem with carpet beetles, that was unseen until after we had moved in… It was quite the stressful situation and we needed things taken care of. …
DON’T WASTE YOUR MONEY!!
1. While the salesman was courteous and nice, he sold us as a 1 YEAR contract and when it came down to the final account, he set it for 2 YEARS, and he did this …
this company I will vouch for, they are on time, courteous, valued my home and the people in it by wearing shoe coverlets, called ahead of time allowing us to prepare for the spraying, the tech explained more about what they were doing, …
Great service and friendly techs. Have always come out right away for free follow-ups when I have a problem with wasps or mice. Thorough service and they have kept the bugs and mice at bay. Just had them for the gopher service and caught a …
After multiple calls and having them write on my account to always spray inside as well as outside they continue to ignore this request. It’s very frustrating. I have spiders 🕷 and they keep coming even after spreading outside. It seems like spreading outside increases the number of spiders inside. I’m very dissatisfied. …
Edge’s representatives are very friendly and they are nice and respectful when they come to my home to treat it. I’m sad to say that I have to only give them two stars because their product does not work. I’ve had them to my house for two …
They are always so friendly and are so quick to help with all the pest problems that I have. They are so good with my request and do a THOROUGH job. I have had many pest services and I hate the quick let’s get it done bear minimum job. Edge takes their time to do a good job.
The technician called before the service, which is always customary in my experience anyway, and said it was time for the service. He also asked about any trouble spots which I told him about as well as a rodent box placed last time. He …
First off they called 30 minutes before they arrived to my home. Got to my home right on time. Super friendly guy. The gentleman who serviced my house showed interest in my concerns. He knew what he was doing and pointed out areas in my …
They are incompetent. – They don’t have the technology or understanding of how to do what they have promised.
They are dishonest. Their business model is designed around providing as little …
Update, sad a year ago I posted how happy I was with this company. This is now a company I can’t recommend. Twice in a service cycle no one has come to my home yet received a bill that they have. Cameras surrounding my home, a foot of …
Everyone was super nice from when we called to the technicians who came out and serviced our house. They were really good about us having dogs and a small child. We also requested that they come first thing in the morning because we had to leave by 11 and they were here at 7:45 and I loved that!
Ever since we’ve been using them, we’ve stopped seeing spiders in our home and have had wasps no longer building nests on our property. Would recommend.
Do not allow this company to get you wrapped up in a contract. The spiders and other critters won’t die but your landscaping will! They refuse to answer their phone and won’t return an email. Completely unprofessional company. I wound not …
Edge is great. They’re super attentive and every time we ask them to come out to touch up if we happen to have ants or something, they’re great to just come right out and take care of it. Very thorough and friendly and our house is been almost completely bug free which is wonderful.
I have been an Edge customer since August of 2018, their service has been exceptional, they give me the piece of mind that I need when it comes to my home being safe from bugs. I want to specially give a shout out to Daryl Griffin, he was …
Oh my goodness I could not be more satisfied with my service. I am very happy with what I am getting for my money, and the products they use (true to their claim) have gotten rid of EVERYTHING and have not bothered my children or pets at …
Since using Edge, we have never had any type of insect problem. To me this means a good thorough job was done with quality products. The technicians have also noted several wasp nests that I was unaware of and they were taken care of on …
My contact person went over and above to make sure I received what I needed and that it was handled. The actual man who did the service couldn’t have been nicer or more respectful as well. I appreciate the great value-getting way more …
They did great. Checked and sprayed where we asked thoroughly. Update 1/20… Not happy. We told them to start coming when we are home, nope, can’t wait all day for us to be their last call in Eagle Mountain. Asked for spider traps to be …
I love working with this company. It is easy to get ahold of them and they are very helpful with any problems we have. If we are not fully satisfied they always come and help free of charge. I would definitely recommend them.
They do a great job and we definitely saw a reduction in bugs. The service is expensive and may not be for everyone for that reason. But if you are willing to spend the money they have nice employees, they use good product and they come …
We’ve been using this service for about 4 years, and we love it! They’re always professional, communicative, and kind. We’ve never had an issue with bugs in our house, either. If we ever see any, though, they’re happy to come do a free full spray between the quarterly services.
Very good experience so far. Personable knowledgeable staff. Problem not yet under control but they’re actively and aggressively working on it. I’ve continued to have a very good experience with Edge. They are very responsive and on top of scheduling. I recommend this company.
They were great at first and came right out to take care of us. Unfortunately, they missed some stuff and also forgot to apply the discount they promised. I have now been trying to get ahold of them for 2 weeks with absolutely no luck. When …
We have lived at this home for almost 10 years. We have been through several different pest control companies. We signed up with Edge because of a nice, persuasive door to door salesman. We are very disappointed with their product. We have …
Skyler did a great job not only spraying my home but inspecting it. He found a big gap that pests could easily use to get into my house then he repaired it. Super impressed.
Really solid, straightforward company. My experiences with their salesmen and management have only been good. Also they have an awesome basketball court!
Don’t sign up for service! When I signed up for service I was told I could cancel if not satisfied. Well I’m not now they will charge me a cancelation fee. Save your $$ people! Customer service is awful and products don’t work!!!
Edge is the only pest control company I have ever seen that also addressed the openings and crevices around doors etc. They have also been helping with small rodents in my yard. I highly recommend them for their commitment to detail and efficiency.
I received a call seconds after I submitted my online quote request. I was treated kindly and they used my name over and over. They explained things and were very thorough. They even came out the same day!!! The service man was also great …
Edge was wonderful! We have had a wasp problem this year and they came out and took care of all of our wasps and told me if I see more pop up in can call back for a free reservice at any time. Found a dead black widow outside my home three …
This company is great. They have us a good price and have excellent service. Their online portal is convenient and calling customer service is so fast. They are always able to come quickly for anything I need, at no extra charge. I love that their product is safe for animals /pregnant women /children so I don’t have to worry.
Edge products work. We used to get bug bites all through summer but no more. What’s more, they come out free of charge anytime you call to take care of any issue – yesterday it was for wasps and ants. Most important to our household is …
Edge asks for details of what you are seeing that needs special attention. Today I asked that (I wish I remembered his name) look for wasp nests and he found 6 hidden and removed them. Then he asked if I wanted him to spray on the inside …
I love the service. There was a huge problem with massive spiders when we moved in. By the second spray (30 days later) all types of bugs were significantly reduced. Darion is amazing. He has been my specialist both times and I am so glad. …
I used this company for 2 years because I signed up for a 2 year contract. I was really disappointed with their over the top sales tactics and their being unresponsive to requests about my service. They did not always call ahead of time so …
Frank was great! I felt like he really enjoyed his job and had a great attitude! He did a good job at communicating with us and addressing our problem area.
Tell the salesman NO! NO! NO! (You’ll have to say it more than once.) Don’t even let him/her “look” at your yard for free. Edge only cares about making money. They don’t care about their customers or about doing a good job. My husband and I …
What ever you do, DO NOT fall for this scam when a sales rep comes to your door. NOTHING is the same as the promises made by the salesman. I am now in a 5 services contract and I have only done the three. They WILL not cancel the other …
Not a fan of this business. When they came out and had me join, they had me watch a video explaining the process. They said everything was covered here. Turns out it wasn’t and that now that I can’t afford to pay for the service—thanks …
I spoke with Taggart on the phone. Great communication and responsiveness from him. Then Daniel came to work on our house. He was the best! He went through every wall and area throughout the house both inside and outside. He was very kind …
Their employee came to our house and rushed us into an agreement and never told us about any cancelation fee and not much about the service. We went to cancel and told them their employee mislead us. All he did was talk about a trip to New …
I wasn’t satisfied since the beginning. They set up a day and time where is best for the costumer, then they call on the day of the appointment when you’re at work in the middle of a meeting to see if they can change the scheduled time …
We’ve been with edge for the last several years, minus 1 where we tried to help out a friend and gave another company (Aptive Environmental) a shot… As soon as that 12 month contract was up, we switched back to Edge immediately! …
During the last 5 months, I have had SERIOUS problems with this company. They do NOT show when they are scheduled, and they do NOT respect my time in calling as a courteous gesture! The last 2 spray services were so bad that I had to call …
I requested a respray because of a multitude of spiders, We have a daycare we offer from our home, the spiders were freaking the kids out, The respray was awful and did not address the problem. My wife went to go outside and show the …
Unfortunately I have not had the amazing experience as of so many others I have read. We signed up for Edge last year when we bought our new home. The salesman walked up on us as we were trying to figure out where / how all of the ants were …
They are the worst. They are unprofessional at everything except of trying to put you in the contract without letting you know there is a contract. They did not even came at the appointment time where they were supposed to meet us at home …
They did an amazing job. We have been having a problem with voles in our window wells. I told the technician and he not only did the treatment but also removed all the dead vole and mice carcasses too. What a champ! Winter, spring, summer, or fall, they are fantastic. Thanks Edge!
Customer service was great! The sales associate was knowledgeable and answered all of my questions without being pushy. The person who did the spraying was kind and helpful. He even did my basement when I realized that I had seen a pest, that I had not remembered when talking to the first guy.
I’ve been using this company for a year now & have been happy with the results. Alot less hornets & other insects & rarely any hornet nests because of the continued service. This morning Alyssa was my service person. She was energetic, …
I originally had a bad experience with the company due to lack of service and communication. I was trying to get someone to my house sooner and the agent I spoke to in the phone said that would be no problem. I got a call from him 3 minutes …
We had a terrible case of wasps and Hornets nests. We had Edge come out and do a treatment this afternoon and they were very professional and informative. He made sure that I was aware of the process and followed up to see if I had any …
I really like edge. Prices are decent, they work with you and do a fantastic job with all services. I’ve been with them almost a year and have zero complaints. Thank you edge. Travis, Jacob, and William are exceptional workers and very personable and kind. Keep up the great work
We have been using edge pest control for five years and have never had a complaint. They are always on time for scheduled service. They complete the job and are very professional and courteous. Even the sales guys were professional and kind. We recommend them to everybody who asks and they are now servicing many of our neighbors.
We have used Edge for a few years now. They have been great for the most part. I was disappointed that they were not able to help with my drain fly epidemic and there technician wasn’t very professional about it. Also now that we are in a …
The technician contacted me half an hour before arriving, which I value a lot. My previous service did not do that and seemed to arrive on some random schedule. Although he was outside the four hour window schedule. I have a lot of …
I rarely write reviews but we have had such an excellent experience with The Edge that I felt I owed it to them and anyone considering a pest control company and looking for referrals. We have had experiences with the salesperson, three …
I’v been receiving service from Edge for two years and it’s be amazing! When I first bought my home we had box elder bugs EVERYWHERE in our laundry room and around all the windows. It was awful. Edge came to take care of our home and within …
From the first call I felt very comfortable. All my questions were answered professionally and knowledgeably. Many of the other companies couldn’t / wouldn’t answer the questions I had, but Allison was great and took the time with me to go …
Terrible service! Used Edge for 1 year. Renewed a year contract. After trying civilly to cancel the contract with Edge… I talked to several customer representatives and then Jordan R the Customer Experience Manager in Provo Utah and was …
These guys are awesome! We had problems with a wasps nest underground and after doing their usual normal awesome routine they dug this nest up and completely removed it! Will continue to use their services!
Don’t use Edge if you live in Utah…or anywhere else honestly. I gave them two stars because their basic service works fine. But any pest control should do that. My neighbor and I started having problems with clover mites. Edge said they …
Edge did a thorough job with eradicating the bugs in my home. They located 3 wasps nests I was unaware of and made sure my home was covered inside and out with a barrier to keep the insects at bay. However, I called them originally for a …
I have had an incredible experience with Edge! At first I was skeptical but since committing to Edge my life has been changed! I thought I could handle the pests on my own but after many failed attempts I quickly learned it was a job for …
Quick response, knowlegable salesman, hard working servicemen. I recieved all the information I needed to make decisions. I recommend Edge for any service.
Very prompt service. Curtis was great at explaining what would be done and how. Quick but efficient and gave us tips on how to better prepare our home against rodents. Communication was amazing and I really liked knowing when they were coming out to service our home.
When your service man came on Sat., Oct.30th, I was surprised that he didn’t come in the house and check the mousetraps as he had in the past. During the month of September we had several mice in my master bedroom and bathroom. I thought …
Used Edge for 1 year. Renewed a year contract. After trying civilly to cancel the contract with Edge… I talked to several customer representatives and then Jordan R the Customer Experience Manager in Provo Utah and was told that we could …
I’ve been a customer of Edge for many years. They’ve always done a “good enough” job servicing my home. This morning Daryl Griffin (Technician) preformed the preventative service on my home. WOW, was he thorough! He spent over an hour …
When I had issues they came the next day. They got wasp nest where my previous service did not do. They made sure the nest were not left behind. They have friendly service people. They come into the home when you ask them. They have shoe …
Came in, did their work, quiet and efficient. Usually have good results with pest control in my house. Have been using them for several years now. I recently noticed ants in our downstairs area (probably because my little ones leave …
I appreciate how Edge reminds me when it is time for another service and then is able to come and do all the exterior pest control when I am not home. I appreciate the notices they leave indicating the work was done and the report I am sent …
Great experience!! Technician called before he got to my home. Was very detailed in where and what he treated. Overall was a fantastic experience. Asked questions about the service and the technician was knowledgeable in his responses. Would recommend Edge to any of my family or friends.
Have used this company for years but will always remember the time they came out and said they serviced but didn’t. I have quite a bit of snow around my house and it would be easy to tell if someone had been along the side of my house. …
Where do I begin? Hands down the worst company I have dealt with. BEWARE!! I gave these people 9 months to prove themselves. Their services did nothing, and they drastically increased the price on me. So naturally I cancelled it. My …
Jake did a great job and was very informative and knowledgeable, as wall as personable. We appreciate his service and hope to see him next time our service is due.
Extremely pleased with Edge services. After our last service, we noticed An uptick in spiders and bees. Edge guarantees their service so we called and sure enough, they were true to their guarantee. Huge shout out to Service tech, Ethan, …
i was greeted at the door by an edge salesperson. he said they were doing a special for $90 to spray around my house. i asked if it was just a one time service. he said yes and that if we wanted them out again to call. i said sure that …
Edge Pest Control is a fantastic company! I’m so glad I decided to give them a try. They are always dependable, always come out immediately if I’m having a problem, are very prompt and courteous and professional. I couldn’t ask for a better, more reliable and trustworthy company.
I heard about Edge from a friend and what won me over was the fact that they not only spray for pests, such as wasps, but they also take the nests down. When we moved here a year ago, we went with Bee Line Pest Control and they were …
I switched over to edge because the Sales Rep said they included Vole removal. I was originally paying 99.00 at the other company I was with and they were great and now I am paying 129.99 for a couple of extra bait boxes with edge for the …
We have been very happy with our last six months of service. The technicians are very polite, call ahead of the scheduled time to give us thirty minutes notice, are very good about wearing booties in the home and doing a thorough job on the …
Really extremely disappointed with the horrible customer service I have called to cancel them a couple of times and they keep there program and they charge me for service they do in a house that I don’t longer live
How this company could have more than a 1 star reviews is beyond me! DO NOT FALL FOR THIS SCAM!!!!! The guy that comes to your door to sell you on a $99 treatment is actually signing you up for Multiple services that you CAN NOT GET OUT …
The service technician was friendly, informative, and confident with all his actions, and explanations of all the steps he took to both remove hornet and wasp nests from our home and applying preventative measures against further nests. So far I think Edge is great! I would definitely recommend their service.
Even though these guys didn’t have the cheapest rates, I would hire them anytime because they allow me just to pay my subscription, and they show up to my house with no need of me being there and they do their job. They’ve also responded …
Super dishonest and rude. Told them I didn’t want to continue service once initial contract had ended: still showed up at my house and then proceeded to lie about me still being under contract and that I would be charged regardless: when I …
They are decent and relatively professional but today for my service I was really disappointed and frustrated that they left my back gate open. I have two large dogs that would run if they could and if I wouldn’t have noticed it was open I could have lost my babies. They should be more cautious about leaving things as they found it.
They suck. You cancel and appointment and the come on your property regardless. Customer service is awful and quality is terrible. It appears they are now marking service complete even when doing none or half a job. Do not recommend at all and will be looking to small claims. I will post documents as they come.
I really enjoyed the service I received. The service specialist cared about what I had to say and was very friendly. Since I started with saela. I have not had any issues with pests or rodents.
The man that came last time was very nice…he even played with our dog. I would give them 5 stars, but they never call me in advance to let me know they are coming. The technician usually calls me 30 minutes before, but I need more notice …
When I first signed up with Edge over three years ago I thought it was a big mistake. It turns out that its one of the best decisions I’ve ever made with regard to taking care of my property. The technicians with Edge are friendly, …
I asked him to spray the perimeter of our backyard as he hadn’t done it. And he said it wasn’t part of the winter spray schedule but he did it at my request. I would think 3/15 is part of spring?!? I would like the perimeter of my …
My experience has been nothing short of amazing. Especially given the situation. The tech was extremely, thorough, knowledgeable, professional and polite. He really went the extra mile. He explained everything he was doing and gave me …
Frank is our service man. He is so kind and takes his time to answer questions and make suggestions. I’m absolutely terrified of spiders. I would rather move than look at one in my house. Frank understood my fear and has given us such great advice that we followed and we stay on top of our quarterly sprays and no spiders! Thanks Frank!
Deejg did an thorough inspection and treatment at our residence. He noticed some areas we will want to close off to reduce pest entrances. Really pleased with the top notch service!
Quality service, bad policies. They’ve done a great job of keeping pests at bay for us for two years. The technicians that came out were always super professional, courteous, and thorough, great customer service from them. It’s been so …
Company has terrible communication within the company! Asked to simply call or text before tech arrived so I could be sure my dog was inside the home. …
They always honor the agreed terms. They use products that only harm the target and not other plants, animals, it children. I have to upgrade this review to explain that these guys are excellent at what they do. They always call ahead to …
If I could give them a 0 stars I would. It’s taken me a while to get around to this, but I felt I needed to share. There product isn’t as good as others I’ve used, but the most upsetting thing is how we were treated through COVID. I didn’t …
Skylar was really great. He arrived when he said he would, thoroughly completed the service in a short amount of time, and made sure that all of my questions and concerns were addressed. He was friendly and made me feel comfortable having …
The service is very thorough and they’re really awesome they talk to you about spiders and bugs and other various different things and they’re very awesome. If you get Bodie, in our area, he is great. Very insightful and helpful. I like …
Their product works like most big companies. They do come on weekends if needed, which is great. 3 stars because they don’t communicate with their techs very well. I canceled an appointment and rescheduled for the following week and the …
We were visited (unsolicited) by an Edge rep when they were spraying a neighbors house. I was interested in having them spray for wasps but nothing else. We only had a wasp problem and I figured that we should use more chemicals than we …
I think they do a good job. I do wish however, that we had a phone call two or three days prior to their service, so that we could arrange to be here, and/or reschedule when we are home. I hardly ever am able to have them come inside to …
Edge has been nothing but efficient and high quality. They are prompt, very thorough, and gives me so much peace of mind knowing my home is being protected from unwanted pests.
I have used Edge for over 3 years in a home I built. I particularly like how adaptable they are to problem pests. Voles were abundant in my area as I was building. They are not bad little rodents, I just wanted them to be managed as I was …
Patrick called ahead to advise of his arrival time. He checked in with me on arrival and asked if there was any special things I would like checked. I requested the vol trap be inspected. He then when about his work and reported in at …
UPDATE: I posted the review below a while ago, so I’m just adding to it because we’ve now had Edge do our pest control for almost 8 years and the service keeps getting better! We really appreciate them taking care of a couple specific …
The customer service was not good. There was a miscommunication about pricing, but to cancel service you have to talk to a person. When you call it says for fastest service chat, but the chat person couldn’t help and required me to talk to …
I spent over an hour attempting to change an appointment date/time that was randomly sent to me via text. After the call with a support person and her manager, I assumed the change in appointment date and time had been taken care of. …
Both the sales rep (Nate) and the technician who sprayed were very professional and courteous. They made sure to clearly explain everything and ask if we had any questions.
Worked with Gavin and Chris. Chris was great at explaining what they can provide and Gavin came and did an amazing job at getting the job done. Highly recommend them both
I had a rat problem which was so unnerving that I was literally thinking about it all the time and set up security cameras to catch activity. Edge came out and pre-baited a dozen snap traps to get the rat familiar with the traps. They came …
Always exceptional service. The technician calls before they arrive and always calls afterwards providing a report of their findings and the services that were performed. They stand behind their work and will come back out for free if …
I really like Edge Pest Control. Patrick came out and did an amazing job. He educated me on what would could possibly be some of the behaviors of the insects they sprayed for before they died and how long it will take to notice a …
Edge is a fraud. Their salesmen sell you a service that is claimed to be once a quarter. In reality, they come two months in a row, then claim they have to come the second month because obviously. Then they come back 2 months later because …
They will tell you that they cover all kinds of bugs and rodents for the price of membership but when it come times to call them out everything is an extra cost. They also do not believe you when you call in for retreat mental and normally …
I’m paying over $700 for someone to come out and walk around my property (maybe 15 min. tops) 4 times. Gopher trap set but not captured…4 months, still waiting. Want help? Good luck…call center in Asia!! Never use them!
We had a problem with clover mites this year. Edge came and sprayed 3 times with no significant change. After working with them for a month I asked to get out of our contract. They refused to waive the cancellation fee, even though their product was not working for us. I think this is a poor business model.
We’ve used Edge for several years now and they have been awesome! Their technicians are always friendly, courteous, professional, and thorough. We’ve had issues with spiders, carpenter ants, wasps, mice, and voles and they’ve been able to …
Edge does all of the pest control maintenance for our house. Since we hired them, we haven’t seen a single bug (which for an older home is quite impressive). Their rates are really great and the salesmen are always responsive. The technicians are professional and thorough.
I have been using Edge for about a year now and have been very happy with them. They communicate very well with emails before the visit, and a call from the technician on the day of. The technicians work quickly and professionally. I am …
James from the Saela Pest Control in St. George, UT, is wonderful to work with. He always arrives within the timeframe scheduled and performs his labors diligently. He always checks with us to make certain we don’t have special insect problems he can solve. We thoroughly enjoy working with him and your company.
So, I was actually on their website to apply for a job. It was really hard to find the career tab. The website is very focused towards customers, so if I were a customer, I would be very pleased. However as a job seeker, I was pretty frustrated.
The guys showed up this morning out of the blue, no appointment for today and no notice that they were coming. Then upon after telling them we were trying to work and were in a hurry they proceeded to try to upsell additional services that …
Well, just don’t like shady deals. Already had a service I liked, but my contract was up. Thought I would give this one a try. When they sold the service, said they would come out for a certain fee. Then said they would follow up with in 30 …
Update April 2022-2 star review- I’m not sure if with the name change came new management and strategy, but the sales pitching during my most recent service was almost unbearable. Maybe just the sprayer that happened to be assigned to my …
As a bug service they do an excellent job. They are prompt and friendly when they arrive. They call ahead of time and are very accommodating to our schedule. With that being said I wouldn’t use their $200 gopher removal package. I thought …
I’m not a customer of this company but had to contact them after our bank account was incorrectly billed (just a simple mix up of numbers on behalf of one of their new customers). The amount was pretty large and right around Christmas, it …
They are scam artists. They keep charging us even tho we only agreed to 6 services. They keep saying there is a cancellation fee. The cost starts at 99.99 and goes higher each time they come out. 129.99. They then want to transfer my account to a friend or relative. Such a scam. I would give them 0 stars.
I have been with Edge since the company started up. It is an excellent company and they do a great job! They will come back as many times as you request if needed. I have only requested that on a couple of occasions. Usually the first time does the job. They completely stand behind their product! It is worth every cent you pay!
The service guy was very professional and had very good communication skills. We never have any problems with this company. And we also have no problems with bugs too!
The sales rep for the company assured me that I could cancel at anytime. I contacted them after the 1st spray letting them know that they still hadn’t gotten rid of the wasps at my house which they agreed to do they came out a second time …
There is some shady things going on with Saela Pest Control. We keep trying to cancel and they won’t let us. They say a manager can only cancel. They put us on hold 4 times then say a manager will have to call us back. So basically when …
I really liked Edge Peat control when we first started with them. They would always let you know they were on their way so you would be home and able to let them into your home or back yard. But the last few visits they just show up. And I …
Friendly and accommodating with any pest issue. On time and swift to get the job done. No nasty odors and I understand the products they use are not harmful to humans or animals.
I have never been treated so poorly by a company. After having the service for a year, I opted to not renew the contract because of the difficulty in scheduling appointments and being able to contact them when needed. I also realized that …
Services with edge is are embarrassment to the industry and a waste of money in my opinion. I had it on my home for multiple years and many friends, family and customers I personally signed up for Edge say the same thing. …
I can’t say enough good things about Seala Pest Control! They’ve taken care of my house for the past 2-3 years. They always call ahead of the service, ask if I need anything, are very accommodating, patient, pleasant. They send me updates …
From the initial service the rep coming out couldn’t tell me what the process was going to be, He said I was gonna pay $100 for the first spray and that from there they would come out about 1 month out and charge after the next spray. I was …
I am impressed with how timely they are and how professional they do their work. They are very easy to work with if you have a schedule change… It seems they bend over backwards to accommodate you and your needs I would highly recommend them for anyone else looking for a service
Anson is GREAT! Very thorough, knowledgeable, efficient, personable, and helped out willingly and well in a little emergency that required a strong third person to resolve. He’s treated our property in the past & we hope he continues to be assigned to us.
The technicians are very informative and responsive. Today was a call I made bc after 3 weeks of the treatment I was seeing activity. I made a call and they were here the next day to re-spray. They are always right on time and the courtesy …
Technician was professional and kept us informed of where he treated and of any potential problems. He also told us how to prepare for Fall and Winter treatments by keeping our window wells free from leaves and other debris otherwise the treatments won’t be as effective. We are very happy with this service.
Saela has always taken good care of us, but today our technician Deejg stood out. Of all the techs we’ve had over the last 8 years or so that we’ve been customers I don’t remember anyone being as thorough or as helpful as him. Gave good …
Frank has been our tech for the last year or so. Every time he comes, he does an amazing job! He’s become more than just an edge rep but our actual friend. He takes care of our home and is always the kindest, most down to earth dude. We’re …
Tanner was so detailed with wiping my eaves. I was honestly shocked he took the time to do it. I wanted to quit the service until he showed up. The quality of care he took just changed me mind about the service.
Not a good experience. Bugs are still in my yard. They claim that they have used appropriate applications but nothing changed. They charge outrageous fees.
We’ve noticed a difference since using Saela. They’ve been quick and responsive. We had some spiders show up between sprays, and it was very easy and quick for them to come out and respray.
Very knowledgeable about mice. They sent someone out the day we called. He did an inspection and found points of entry. Then set traps. He was very thorough. Looking forward to having the mice gone.
Terrible. Shady. Unprofessional. Pushy. Wish I could give zero stars. Informed salesman that I have a current service that I’m happy with. Still persisted that I try them out and said he’ll cancel my current provider because he knows him. …
In the past, I have not been that satisfied with edge nor its personnel. I must say that Corey who sprayed today was outstanding. Very courteous and anxious to serve. He did a great job and you’re lucky to have such a great guy working for you.
This company is very responsive. I called yesterday and they came out this morning. They’re techs are ALWAYS polite. Travis went the second mile for us in coming back immediately when we didn’t hear the door bell. Great team.
The company charged my credit card and said that the service had been completed and begged for a review. The service technician not only didn’t show up, he hasn’t even called.
I had a two year contract with Saela, started back when they were “Edge”, and I just assumed they changed their name because their performance was so poor under Edge. I have security cameras on my house, and I’m able to see when anyone is …
Best Pest control I’ve had! I switched to Saela (then Edge Pest Control) just over a year ago because I was unsatisfied with a previous pest control service and have never looked back. They always listen to what I need and make sure that …
From the start, they were super up front and explained the whole process, we decided to get the spray done as a preventative due to being so close to the lake. Frank, our technician was super courteous and kind. I enjoyed his process and …
The Techs are awesome! The are very knowledgeable and explain everything they are doing. Their customer service people are so nice. I’m very impressed with this company. I used them last year and never saw one spider or bug upstairs in …
I have been talking with one of the employees at Saela to schedule a meeting and she is being very helpful and has been getting back to me quickly and efficiently. I just think she’s great and clearly an asset that makes Saela look good.
I typically don’t post negative reviews, but my experience with Edge Pest Control has been disappointing. They made a mistake, which is understandable and happens, but they have showed zero interest in following-up with me despite many …
We thought we had termites but it ended up being a beetle. Charlie was experienced and called it in for a second opinion just to be sure. We didn’t need an application, so he didn’t charge. Very kind and friendly.
I had two birds stuck in my dryer vent that had gotten in from the outside and Eric came and safely caught them and released them and put a new vent cover on the outside roof vent! Amazing. Thank you!!
This company has always addressed our issues. They let you know when they are coming and then call when they are about 30 minutes out. If you want to choose a different day for them to come they have always accomodated us on day and time. …
I have used edge for most of my services. This last one wasn’t good. I told the rep I had a lot of ants. He said he would spray around my house and front driveway. One week later my drive was filled with ants along the cracks. Did not …
Horrible customer service! I tried to move my service back a month due to a remodel on my house. I was told they were not allowed to move the service back that far. The system wouldnt allow it. Finally passed off to a the customer …
Their exterminators have always been polite, knowledgeable, & helpful in every way. So glad we decided to work with them & not try to do things on our own.
They were good for the first few services, but then terrible. They didn’t show up 3 times after making us wait at home for 4 hour blocks. The “home specialist” told us they would only do interior when we specifically asked for exterior and …
Buyer beware. It’s a 2-year commitment on a very expensive service with a $199 early termination fee, where their “guarantee” isn’t for your satisfaction, but only that they’ll come out as often as you request. …
I woke up to an animal moving into my wall, so I called several pest companies that morning. Saela is kind of difficult to connect with as you have to go through several people- finally ending in someone who sells their service. However, …
Horrible experiences lately. We’ve used them for several years and they have consistently gotten worse. This last time they were supposed to send a supervisor to address our concerns, but of course they didn’t. All talk, no follow …
Highly recommend – we’ve been using them over about 2 years and have done an excellent job! Today was first day I actually though the rep that came out was AWESOME! Peter needs a raise as he did an exceptional job today and seemed like he actually likes his job!!
New: they finally realized I was serious about canceling service. They send out a field manager who did an excellent job and I’m already seeing improvement. I just hope they keep sending him. …
The service was extensive and thorough. I had great communication with the exterminator. He listened to my concerns and completed tasks to insure the eradication of the spiders and muddabbers. He did a great job.
I NEVER fill out reviews for anyone but I have to make an exception here. This was my first experience with Saela (Edge) Pest Extermination and we got excellent service from Gavin! He was very thorough and spent a good deal of time, showing …
Saela (formerly Edge) has found great service folks. They provide quarterly service (More preventative then extermination, After a couple of years service we do not have infestations. They also have come out mid-term to attack an issue in the past – always pleasant
Gavin always goes above and beyond when I contact him to identify a bug or help me get a service scheduled. Very responsive and friendly when coming out to service and spray. Eric came out and did a thorough bug inspection and the company as a whole is responsive and quick to take care of their customers.
I have used Edge for the last 5 years and satisfied with their service. They used to come on time and gave a time frame. Now it has changed to Saela. I have been very disappointed with customer service and lack of communication with timing …
I’m very impressed with Saela Pest Control! All the technicians who have come to service my house have been professional, polite, timely and clear in their communication. Best of all, they’ve gotten rid of the bugs and spiders as they said they would. I would and have recommended Saela to friends and family.
Peter came and sprayed and inspected the outside of my home. He called me before and after given that I wasn’t home. He checked my areas of concern and gave me great feedback on how to help prevent more spiders and rodents into my garage. He just saved y’all a customer. Awesome work Peter, thank you! Thanks
The service they provided was good, I lived in an area with TONS of mosquitos and the service allowed me to enjoy being outside in my backyard…. …
Horrible company to work with. I don’t see how scheduling with a 4 hour window works for anyone unless your a homebody. I have only been able to have the inside of my house sprayed once and I’m paying for inside as well as outside. They …
We needed raccoons removed. They were trying to scratch their way into our home through under ground. We’re senior citizens and it became very stressful. A representative came out and set the traps. At one point, one of the traps got …
I had a problem with my contract and it was completely resolved by a very professional service representative.
Service has been great. I just need to know how long I am under contract with you guys? I wasn’t told there was a contract until after the first service was due and I was told by the technician that performed my service. He also told me I …
Alex was excellent, letting me know exactly what he was doing after asking me if I had any concerns or directions. He checked the vole trap in the backyard and sprayed everywhere around the house. He was very professional. Afterward, my …
Matt s very knowledgeable and very nice. I liked that they took down all off my wasp nests and they were thorough and took their time to do it right. Even though I just had someone spray 2 weeks ago I still signed up. Also their product doesn’t smell and it not harmful to my pets
I have always had great service from Edge. Today was no different and possibly even the best. Brady was the tech and he was so rad. Way thorough, way professional, and comfortable to be around. If I could pick my tech I would choose to have him come again.
BEWARE BEDORE SIGNING CONTRACTS!!! We were never told that it was a 2 year contract and didn’t realize it until we went to cancel after a year and they told us then. The customer service at that point was nonexistent. We have also found out …
We had a nasty, huge wasp nest at the tippy top eave of our two story house. The Edge man eliminated it within 24 hrs of our plea for help. We appreciate their regularly scheduled visits, but especially these special call services.
The product itself seems to work fine as we aren’t dealing with hornets or spiders this year. However they ended up being a bit pricier than the service we had previously and on top of that, yesterday when they came they left the backyard gate open. Luckily our dogs didn’t get out.
Every week more rodent holes. I’ve called about it multiple times and they claim to come do treatments, but it’s only getting worse. What exactly am I paying for?
Their sales tactics are very aggressive and deceptive. Was told by sales rep (Matt Myers) that I was signing up for 4 pest treatments at a discounted rate $79.99. After they kept coming and were charging me $124.99 every time I called to …
I signed up for Edge several months ago and decided to write this review after my home was taken care of again today. Edge has been great. Their home service experts have been thorough and friendly. And the bottom line, I have no more …
Terrible. They said I would never see a single bug after they had a full service spray so I signed up. We never had a huge problem with spiders, but the problem is definitely still around. Constantly see them all around my yard and all they …
Great company; great people. Punctual and do what they say they are going to do. Hard to beat that in today’s world.
Courteous and professional technicians. Very pleased with results. No mice in the house this winter! …
Love this company. We have been using their service for almost 4 months and they are amazing. The techs are super knowledgeable and don’t mind answering questions. Cost is very reasonable especially if you sign up for the regular treatments.
I was in the market to find a company to help me with controlling bugs at my home. My daughter signed up with Edge Pest Control and has had nothing but problems. She ended up getting a tarantula at her front door and more spiders than she …
Charlie and Jason just came to service our house/property with pest control today, and they did an awesome job! They were extremely thorough and very good at pointing out potential problems and suggesting good preventative solutions. I appreciate the excellent job they did!
The tech is always pleasant and on time. He calls about 30 mins before coming. He answers all our questions and services the house in about 30 minutes.
William came by this morning to do a respray for us. With the weather changes lately we started noticing a bit more insect activity around the yard and a few spiders in the basement. He was so very nice, professional and thorough. He …
Loved having Roy come and take care of my house from head to toe for our very first visit today! He was so crazy thorough and reached places I would have never imagined could be attempted! Super attention to detail and so friendly and …
We LOVE edge and have been repeatedly impressed by their services. Our home had a major ant infestation. We tried everything by ourselves until we heard of Edge. Within the day of treatment, Edges products helped us rid our ants. We don’t …
Liars, scammers, and awful customer service!
Very persuasive salesman sold my mother on the service. She was not only …
Edge always calls before they stop by and ask what special needs we may have. They also take the time to not only cover the ground near the house but the walk ways, driveway and the eaves. Very courteous employees and they always have clean equipment. Price is a bit high but the service is great.
We had been with another pest control company for a few years when Edge came knocking on our door. I wasn’t receptive, but we did have a continuing wasp problem the other company hadn’t been able to take care of. It’s been almost a year …
Matt stayed past his hours to make sure I got the best service. He detailed very nicely before he went in and sprayed. He was kind and responsive to my questions and needs. Amazing work!!
We have really enjoyed our experience with Edge Pest Control. We have lived in a 100 year old tiny house down town Salt Lake and then a brand new home in Herriman. Both had problems with bugs and they were completely successful getting rid …
Always professional, on time, courteous and knowledgeable in their trade. My yard turned over from weedy lawn to gorgeous in less than a season. I had been trying on my own for 3 season to no avail. It has been an excellent service for me.
I have been using Edge in Orem since 2016. They come out every month to service 2.5 acres for me that is surrounded by all types of pests and Edge has made a big difference in the amount of rodents and bugs we see. They’re a big improvement …
Good luck trying to get a hold of someone. They are quick to answer if you are wanting to sign up for their service. But, once you’re a customer, you might as well forget about receiving any kind of customer service. GONE IS THE DAY OF CUSTOMER APPRECIATION. Stay away.
I love that they talk to me before they come and address my concerns.
We have Edge do our lawn and pest control services. I love that they let you know before they come and after the service is completed. We have been with them for several years and plan to continue with Edge, as long as they don’t change anything!! 🙂
When we first move into our house, we had quite a problem with carpet beetles, that was unseen until after we had moved in… It was quite the stressful situation and we needed things taken care of. …
DON’T WASTE YOUR MONEY!!
1. While the salesman was courteous and nice, he sold us as a 1 YEAR contract and when it came down to the final account, he set it for 2 YEARS, and he did this …
this company I will vouch for, they are on time, courteous, valued my home and the people in it by wearing shoe coverlets, called ahead of time allowing us to prepare for the spraying, the tech explained more about what they were doing, …
The tech was very professional and knowledgeable and told me what to expect with ant 🐜 removal …
Great service and friendly techs. Have always come out right away for free follow-ups when I have a problem with wasps or mice. Thorough service and they have kept the bugs and mice at bay. Just had them for the gopher service and caught a …
After multiple calls and having them write on my account to always spray inside as well as outside they continue to ignore this request. It’s very frustrating. I have spiders 🕷 and they keep coming even after spreading outside. It seems like spreading outside increases the number of spiders inside. I’m very dissatisfied. …
Edge’s representatives are very friendly and they are nice and respectful when they come to my home to treat it. I’m sad to say that I have to only give them two stars because their product does not work. I’ve had them to my house for two …
They are always professional and friendly. They also explain what they are doing any why. I am super happy with their service! Thank You!
They are always so friendly and are so quick to help with all the pest problems that I have. They are so good with my request and do a THOROUGH job. I have had many pest services and I hate the quick let’s get it done bear minimum job. Edge takes their time to do a good job.
The technician called before the service, which is always customary in my experience anyway, and said it was time for the service. He also asked about any trouble spots which I told him about as well as a rodent box placed last time. He …
First off they called 30 minutes before they arrived to my home. Got to my home right on time. Super friendly guy. The gentleman who serviced my house showed interest in my concerns. He knew what he was doing and pointed out areas in my …
They are incompetent. – They don’t have the technology or understanding of how to do what they have promised.
They are dishonest. Their business model is designed around providing as little …
Original 5 star review 5 months ago, but changed to 2 stars and edited to add:
The service itself was alright, but after my husband realized that the discount …
Update, sad a year ago I posted how happy I was with this company. This is now a company I can’t recommend. Twice in a service cycle no one has come to my home yet received a bill that they have. Cameras surrounding my home, a foot of …
Everyone was super nice from when we called to the technicians who came out and serviced our house. They were really good about us having dogs and a small child. We also requested that they come first thing in the morning because we had to leave by 11 and they were here at 7:45 and I loved that!
Ever since we’ve been using them, we’ve stopped seeing spiders in our home and have had wasps no longer building nests on our property. Would recommend.
Do not allow this company to get you wrapped up in a contract. The spiders and other critters won’t die but your landscaping will! They refuse to answer their phone and won’t return an email. Completely unprofessional company. I wound not …
Edge is great. They’re super attentive and every time we ask them to come out to touch up if we happen to have ants or something, they’re great to just come right out and take care of it. Very thorough and friendly and our house is been almost completely bug free which is wonderful.
I have been an Edge customer since August of 2018, their service has been exceptional, they give me the piece of mind that I need when it comes to my home being safe from bugs. I want to specially give a shout out to Daryl Griffin, he was …
Oh my goodness I could not be more satisfied with my service. I am very happy with what I am getting for my money, and the products they use (true to their claim) have gotten rid of EVERYTHING and have not bothered my children or pets at …
After going to sleep at 3am and then a very long day of kids crying at 5am
7am
11am …
Since using Edge, we have never had any type of insect problem. To me this means a good thorough job was done with quality products. The technicians have also noted several wasp nests that I was unaware of and they were taken care of on …
My contact person went over and above to make sure I received what I needed and that it was handled. The actual man who did the service couldn’t have been nicer or more respectful as well. I appreciate the great value-getting way more …
They did great. Checked and sprayed where we asked thoroughly. Update 1/20… Not happy. We told them to start coming when we are home, nope, can’t wait all day for us to be their last call in Eagle Mountain. Asked for spider traps to be …
I love working with this company. It is easy to get ahold of them and they are very helpful with any problems we have. If we are not fully satisfied they always come and help free of charge. I would definitely recommend them.
They do a great job and we definitely saw a reduction in bugs. The service is expensive and may not be for everyone for that reason. But if you are willing to spend the money they have nice employees, they use good product and they come …
We’ve been using this service for about 4 years, and we love it! They’re always professional, communicative, and kind. We’ve never had an issue with bugs in our house, either. If we ever see any, though, they’re happy to come do a free full spray between the quarterly services.
Very good experience so far. Personable knowledgeable staff. Problem not yet under control but they’re actively and aggressively working on it. I’ve continued to have a very good experience with Edge. They are very responsive and on top of scheduling. I recommend this company.
They were great at first and came right out to take care of us. Unfortunately, they missed some stuff and also forgot to apply the discount they promised. I have now been trying to get ahold of them for 2 weeks with absolutely no luck. When …
We have lived at this home for almost 10 years. We have been through several different pest control companies. We signed up with Edge because of a nice, persuasive door to door salesman. We are very disappointed with their product. We have …
Skyler did a great job not only spraying my home but inspecting it. He found a big gap that pests could easily use to get into my house then he repaired it. Super impressed.
Really solid, straightforward company. My experiences with their salesmen and management have only been good. Also they have an awesome basketball court!
Don’t sign up for service! When I signed up for service I was told I could cancel if not satisfied. Well I’m not now they will charge me a cancelation fee. Save your $$ people! Customer service is awful and products don’t work!!!
Edge is the only pest control company I have ever seen that also addressed the openings and crevices around doors etc. They have also been helping with small rodents in my yard. I highly recommend them for their commitment to detail and efficiency.
I received a call seconds after I submitted my online quote request. I was treated kindly and they used my name over and over. They explained things and were very thorough. They even came out the same day!!! The service man was also great …
Edge was wonderful! We have had a wasp problem this year and they came out and took care of all of our wasps and told me if I see more pop up in can call back for a free reservice at any time. Found a dead black widow outside my home three …
This company is great. They have us a good price and have excellent service. Their online portal is convenient and calling customer service is so fast. They are always able to come quickly for anything I need, at no extra charge. I love that their product is safe for animals /pregnant women /children so I don’t have to worry.
Edge products work. We used to get bug bites all through summer but no more. What’s more, they come out free of charge anytime you call to take care of any issue – yesterday it was for wasps and ants. Most important to our household is …
Service rep (Branden) was knowledgeable, professional and I believe complete in what he came to do. …
Edge asks for details of what you are seeing that needs special attention. Today I asked that (I wish I remembered his name) look for wasp nests and he found 6 hidden and removed them. Then he asked if I wanted him to spray on the inside …
I love the service. There was a huge problem with massive spiders when we moved in. By the second spray (30 days later) all types of bugs were significantly reduced. Darion is amazing. He has been my specialist both times and I am so glad. …
I used this company for 2 years because I signed up for a 2 year contract. I was really disappointed with their over the top sales tactics and their being unresponsive to requests about my service. They did not always call ahead of time so …
Frank was great! I felt like he really enjoyed his job and had a great attitude! He did a good job at communicating with us and addressing our problem area.
Tell the salesman NO! NO! NO! (You’ll have to say it more than once.) Don’t even let him/her “look” at your yard for free. Edge only cares about making money. They don’t care about their customers or about doing a good job. My husband and I …
What ever you do, DO NOT fall for this scam when a sales rep comes to your door. NOTHING is the same as the promises made by the salesman. I am now in a 5 services contract and I have only done the three. They WILL not cancel the other …
Not a fan of this business. When they came out and had me join, they had me watch a video explaining the process. They said everything was covered here. Turns out it wasn’t and that now that I can’t afford to pay for the service—thanks …
I spoke with Taggart on the phone. Great communication and responsiveness from him. Then Daniel came to work on our house. He was the best! He went through every wall and area throughout the house both inside and outside. He was very kind …
Their employee came to our house and rushed us into an agreement and never told us about any cancelation fee and not much about the service. We went to cancel and told them their employee mislead us. All he did was talk about a trip to New …
I wasn’t satisfied since the beginning. They set up a day and time where is best for the costumer, then they call on the day of the appointment when you’re at work in the middle of a meeting to see if they can change the scheduled time …
We’ve been with edge for the last several years, minus 1 where we tried to help out a friend and gave another company (Aptive Environmental) a shot… As soon as that 12 month contract was up, we switched back to Edge immediately! …
The Edge technicians were thorough and professional. They explained their findings and suggested treatment and answered all our questions.
During the last 5 months, I have had SERIOUS problems with this company. They do NOT show when they are scheduled, and they do NOT respect my time in calling as a courteous gesture! The last 2 spray services were so bad that I had to call …
I requested a respray because of a multitude of spiders, We have a daycare we offer from our home, the spiders were freaking the kids out, The respray was awful and did not address the problem. My wife went to go outside and show the …
Unfortunately I have not had the amazing experience as of so many others I have read. We signed up for Edge last year when we bought our new home. The salesman walked up on us as we were trying to figure out where / how all of the ants were …
They are the worst. They are unprofessional at everything except of trying to put you in the contract without letting you know there is a contract. They did not even came at the appointment time where they were supposed to meet us at home …
They did an amazing job. We have been having a problem with voles in our window wells. I told the technician and he not only did the treatment but also removed all the dead vole and mice carcasses too. What a champ! Winter, spring, summer, or fall, they are fantastic. Thanks Edge!
Customer service was great! The sales associate was knowledgeable and answered all of my questions without being pushy. The person who did the spraying was kind and helpful. He even did my basement when I realized that I had seen a pest, that I had not remembered when talking to the first guy.
I’ve been using this company for a year now & have been happy with the results. Alot less hornets & other insects & rarely any hornet nests because of the continued service. This morning Alyssa was my service person. She was energetic, …
I originally had a bad experience with the company due to lack of service and communication. I was trying to get someone to my house sooner and the agent I spoke to in the phone said that would be no problem. I got a call from him 3 minutes …
They called before coming and were on time. Dallin was friendly and efficient and informative.
We had a terrible case of wasps and Hornets nests. We had Edge come out and do a treatment this afternoon and they were very professional and informative. He made sure that I was aware of the process and followed up to see if I had any …
They’ve always been punctual and if I have to call them in between treatments, they do come ASAP. Very professional and a job well done.
I really like edge. Prices are decent, they work with you and do a fantastic job with all services. I’ve been with them almost a year and have zero complaints. Thank you edge. Travis, Jacob, and William are exceptional workers and very personable and kind. Keep up the great work
We have been using edge pest control for five years and have never had a complaint. They are always on time for scheduled service. They complete the job and are very professional and courteous. Even the sales guys were professional and kind. We recommend them to everybody who asks and they are now servicing many of our neighbors.
Took over a month for treatment of wasp problems.
Update: Getting information by photo to this company is cumbersome. Company …
We have used Edge for a few years now. They have been great for the most part. I was disappointed that they were not able to help with my drain fly epidemic and there technician wasn’t very professional about it. Also now that we are in a …
The technician contacted me half an hour before arriving, which I value a lot. My previous service did not do that and seemed to arrive on some random schedule. Although he was outside the four hour window schedule. I have a lot of …
Bryson was great to talk with and professional in executing the service today. Thanks.
I rarely write reviews but we have had such an excellent experience with The Edge that I felt I owed it to them and anyone considering a pest control company and looking for referrals. We have had experiences with the salesperson, three …
I’v been receiving service from Edge for two years and it’s be amazing! When I first bought my home we had box elder bugs EVERYWHERE in our laundry room and around all the windows. It was awful. Edge came to take care of our home and within …
From the first call I felt very comfortable. All my questions were answered professionally and knowledgeably. Many of the other companies couldn’t / wouldn’t answer the questions I had, but Allison was great and took the time with me to go …
Terrible service! Used Edge for 1 year. Renewed a year contract. After trying civilly to cancel the contract with Edge… I talked to several customer representatives and then Jordan R the Customer Experience Manager in Provo Utah and was …
Jaden was very professional. Helpful information.
These guys are awesome! We had problems with a wasps nest underground and after doing their usual normal awesome routine they dug this nest up and completely removed it! Will continue to use their services!
Don’t use Edge if you live in Utah…or anywhere else honestly. I gave them two stars because their basic service works fine. But any pest control should do that. My neighbor and I started having problems with clover mites. Edge said they …
Edge did a thorough job with eradicating the bugs in my home. They located 3 wasps nests I was unaware of and made sure my home was covered inside and out with a barrier to keep the insects at bay. However, I called them originally for a …
I have had an incredible experience with Edge! At first I was skeptical but since committing to Edge my life has been changed! I thought I could handle the pests on my own but after many failed attempts I quickly learned it was a job for …
Quick response, knowlegable salesman, hard working servicemen. I recieved all the information I needed to make decisions. I recommend Edge for any service.
Very prompt service. Curtis was great at explaining what would be done and how. Quick but efficient and gave us tips on how to better prepare our home against rodents. Communication was amazing and I really liked knowing when they were coming out to service our home.
When your service man came on Sat., Oct.30th, I was surprised that he didn’t come in the house and check the mousetraps as he had in the past. During the month of September we had several mice in my master bedroom and bathroom. I thought …
Used Edge for 1 year. Renewed a year contract. After trying civilly to cancel the contract with Edge… I talked to several customer representatives and then Jordan R the Customer Experience Manager in Provo Utah and was told that we could …
I’ve been a customer of Edge for many years. They’ve always done a “good enough” job servicing my home. This morning Daryl Griffin (Technician) preformed the preventative service on my home. WOW, was he thorough! He spent over an hour …
When I had issues they came the next day. They got wasp nest where my previous service did not do. They made sure the nest were not left behind. They have friendly service people. They come into the home when you ask them. They have shoe …
Came in, did their work, quiet and efficient. Usually have good results with pest control in my house. Have been using them for several years now. I recently noticed ants in our downstairs area (probably because my little ones leave …
I appreciate how Edge reminds me when it is time for another service and then is able to come and do all the exterior pest control when I am not home. I appreciate the notices they leave indicating the work was done and the report I am sent …
Great experience!! Technician called before he got to my home. Was very detailed in where and what he treated. Overall was a fantastic experience. Asked questions about the service and the technician was knowledgeable in his responses. Would recommend Edge to any of my family or friends.
Have used this company for years but will always remember the time they came out and said they serviced but didn’t. I have quite a bit of snow around my house and it would be easy to tell if someone had been along the side of my house. …
Where do I begin? Hands down the worst company I have dealt with. BEWARE!! I gave these people 9 months to prove themselves. Their services did nothing, and they drastically increased the price on me. So naturally I cancelled it. My …
Jake did a great job and was very informative and knowledgeable, as wall as personable. We appreciate his service and hope to see him next time our service is due.
TYLER OLIVER. He is AMAZING.
I’d the other 99% off Edge’s business office was as responsive, honest & …
Extremely pleased with Edge services. After our last service, we noticed An uptick in spiders and bees. Edge guarantees their service so we called and sure enough, they were true to their guarantee. Huge shout out to Service tech, Ethan, …
i was greeted at the door by an edge salesperson. he said they were doing a special for $90 to spray around my house. i asked if it was just a one time service. he said yes and that if we wanted them out again to call. i said sure that …
Edge Pest Control is a fantastic company! I’m so glad I decided to give them a try. They are always dependable, always come out immediately if I’m having a problem, are very prompt and courteous and professional. I couldn’t ask for a better, more reliable and trustworthy company.
I heard about Edge from a friend and what won me over was the fact that they not only spray for pests, such as wasps, but they also take the nests down. When we moved here a year ago, we went with Bee Line Pest Control and they were …
I switched over to edge because the Sales Rep said they included Vole removal. I was originally paying 99.00 at the other company I was with and they were great and now I am paying 129.99 for a couple of extra bait boxes with edge for the …
We have been very happy with our last six months of service. The technicians are very polite, call ahead of the scheduled time to give us thirty minutes notice, are very good about wearing booties in the home and doing a thorough job on the …
Very pleased with the details provided, explanations of services and completion of service in a professional manner.
Really extremely disappointed with the horrible customer service I have called to cancel them a couple of times and they keep there program and they charge me for service they do in a house that I don’t longer live
How this company could have more than a 1 star reviews is beyond me! DO NOT FALL FOR THIS SCAM!!!!! The guy that comes to your door to sell you on a $99 treatment is actually signing you up for Multiple services that you CAN NOT GET OUT …
The service technician was friendly, informative, and confident with all his actions, and explanations of all the steps he took to both remove hornet and wasp nests from our home and applying preventative measures against further nests. So far I think Edge is great! I would definitely recommend their service.
Even though these guys didn’t have the cheapest rates, I would hire them anytime because they allow me just to pay my subscription, and they show up to my house with no need of me being there and they do their job. They’ve also responded …
Super dishonest and rude. Told them I didn’t want to continue service once initial contract had ended: still showed up at my house and then proceeded to lie about me still being under contract and that I would be charged regardless: when I …
They are decent and relatively professional but today for my service I was really disappointed and frustrated that they left my back gate open. I have two large dogs that would run if they could and if I wouldn’t have noticed it was open I could have lost my babies. They should be more cautious about leaving things as they found it.
They suck. You cancel and appointment and the come on your property regardless. Customer service is awful and quality is terrible. It appears they are now marking service complete even when doing none or half a job. Do not recommend at all and will be looking to small claims. I will post documents as they come.
I really enjoyed the service I received. The service specialist cared about what I had to say and was very friendly. Since I started with saela. I have not had any issues with pests or rodents.
The man that came last time was very nice…he even played with our dog. I would give them 5 stars, but they never call me in advance to let me know they are coming. The technician usually calls me 30 minutes before, but I need more notice …
When I first signed up with Edge over three years ago I thought it was a big mistake. It turns out that its one of the best decisions I’ve ever made with regard to taking care of my property. The technicians with Edge are friendly, …
I asked him to spray the perimeter of our backyard as he hadn’t done it. And he said it wasn’t part of the winter spray schedule but he did it at my request. I would think 3/15 is part of spring?!? I would like the perimeter of my …
My experience has been nothing short of amazing. Especially given the situation. The tech was extremely, thorough, knowledgeable, professional and polite. He really went the extra mile. He explained everything he was doing and gave me …
Frank is our service man. He is so kind and takes his time to answer questions and make suggestions. I’m absolutely terrified of spiders. I would rather move than look at one in my house. Frank understood my fear and has given us such great advice that we followed and we stay on top of our quarterly sprays and no spiders! Thanks Frank!
Personally I prefer Greenix, but this place has great service for anyone local in need of pest help
Deejg did an thorough inspection and treatment at our residence. He noticed some areas we will want to close off to reduce pest entrances. Really pleased with the top notch service!
Quality service, bad policies. They’ve done a great job of keeping pests at bay for us for two years. The technicians that came out were always super professional, courteous, and thorough, great customer service from them. It’s been so …
Company has terrible communication within the company! Asked to simply call or text before tech arrived so I could be sure my dog was inside the home. …
They always honor the agreed terms. They use products that only harm the target and not other plants, animals, it children. I have to upgrade this review to explain that these guys are excellent at what they do. They always call ahead to …
If I could give them a 0 stars I would. It’s taken me a while to get around to this, but I felt I needed to share. There product isn’t as good as others I’ve used, but the most upsetting thing is how we were treated through COVID. I didn’t …
Skylar was really great. He arrived when he said he would, thoroughly completed the service in a short amount of time, and made sure that all of my questions and concerns were addressed. He was friendly and made me feel comfortable having …
The service is very thorough and they’re really awesome they talk to you about spiders and bugs and other various different things and they’re very awesome. If you get Bodie, in our area, he is great. Very insightful and helpful. I like …
Thus far Saela has been great to work with. Every person that has come to our house have been very helpful, considerate and outgoing
Their product works like most big companies. They do come on weekends if needed, which is great. 3 stars because they don’t communicate with their techs very well. I canceled an appointment and rescheduled for the following week and the …
We were visited (unsolicited) by an Edge rep when they were spraying a neighbors house. I was interested in having them spray for wasps but nothing else. We only had a wasp problem and I figured that we should use more chemicals than we …
I think they do a good job. I do wish however, that we had a phone call two or three days prior to their service, so that we could arrange to be here, and/or reschedule when we are home. I hardly ever am able to have them come inside to …
For a while, customer service started to go down with this company, but today the treatment I got from a field manager was truly 5-star.
Edge has been nothing but efficient and high quality. They are prompt, very thorough, and gives me so much peace of mind knowing my home is being protected from unwanted pests.
I have used Edge for over 3 years in a home I built. I particularly like how adaptable they are to problem pests. Voles were abundant in my area as I was building. They are not bad little rodents, I just wanted them to be managed as I was …
Patrick called ahead to advise of his arrival time. He checked in with me on arrival and asked if there was any special things I would like checked. I requested the vol trap be inspected. He then when about his work and reported in at …
UPDATE: I posted the review below a while ago, so I’m just adding to it because we’ve now had Edge do our pest control for almost 8 years and the service keeps getting better! We really appreciate them taking care of a couple specific …
Have asked for text messages prior to service and never get it. They just come spray take money. Never do what is requested
The customer service was not good. There was a miscommunication about pricing, but to cancel service you have to talk to a person. When you call it says for fastest service chat, but the chat person couldn’t help and required me to talk to …
I spent over an hour attempting to change an appointment date/time that was randomly sent to me via text. After the call with a support person and her manager, I assumed the change in appointment date and time had been taken care of. …
Both the sales rep (Nate) and the technician who sprayed were very professional and courteous. They made sure to clearly explain everything and ask if we had any questions.
Worked with Gavin and Chris. Chris was great at explaining what they can provide and Gavin came and did an amazing job at getting the job done. Highly recommend them both
I had a rat problem which was so unnerving that I was literally thinking about it all the time and set up security cameras to catch activity. Edge came out and pre-baited a dozen snap traps to get the rat familiar with the traps. They came …
Always exceptional service. The technician calls before they arrive and always calls afterwards providing a report of their findings and the services that were performed. They stand behind their work and will come back out for free if …
I really like Edge Pest Control. Patrick came out and did an amazing job. He educated me on what would could possibly be some of the behaviors of the insects they sprayed for before they died and how long it will take to notice a …
Edge is a fraud. Their salesmen sell you a service that is claimed to be once a quarter. In reality, they come two months in a row, then claim they have to come the second month because obviously. Then they come back 2 months later because …
They will tell you that they cover all kinds of bugs and rodents for the price of membership but when it come times to call them out everything is an extra cost. They also do not believe you when you call in for retreat mental and normally …
I’m paying over $700 for someone to come out and walk around my property (maybe 15 min. tops) 4 times. Gopher trap set but not captured…4 months, still waiting. Want help? Good luck…call center in Asia!! Never use them!
We had a problem with clover mites this year. Edge came and sprayed 3 times with no significant change. After working with them for a month I asked to get out of our contract. They refused to waive the cancellation fee, even though their product was not working for us. I think this is a poor business model.
They did such a poor job it seemed to get worse each time they came out. When calling customer service they were so rude and did big want to help.
We’ve used Edge for several years now and they have been awesome! Their technicians are always friendly, courteous, professional, and thorough. We’ve had issues with spiders, carpenter ants, wasps, mice, and voles and they’ve been able to …
Edge does all of the pest control maintenance for our house. Since we hired them, we haven’t seen a single bug (which for an older home is quite impressive). Their rates are really great and the salesmen are always responsive. The technicians are professional and thorough.
I have been using Edge for about a year now and have been very happy with them. They communicate very well with emails before the visit, and a call from the technician on the day of. The technicians work quickly and professionally. I am …
The technician was very friendly and professional. He did an excellent job.
James from the Saela Pest Control in St. George, UT, is wonderful to work with. He always arrives within the timeframe scheduled and performs his labors diligently. He always checks with us to make certain we don’t have special insect problems he can solve. We thoroughly enjoy working with him and your company.
So, I was actually on their website to apply for a job. It was really hard to find the career tab. The website is very focused towards customers, so if I were a customer, I would be very pleased. However as a job seeker, I was pretty frustrated.
Rain, snow or shine, professional service delivery is maintained at its optimum level, Cheers!
The guys showed up this morning out of the blue, no appointment for today and no notice that they were coming. Then upon after telling them we were trying to work and were in a hurry they proceeded to try to upsell additional services that …
Well, just don’t like shady deals. Already had a service I liked, but my contract was up. Thought I would give this one a try. When they sold the service, said they would come out for a certain fee. Then said they would follow up with in 30 …
Update April 2022-2 star review- I’m not sure if with the name change came new management and strategy, but the sales pitching during my most recent service was almost unbearable. Maybe just the sprayer that happened to be assigned to my …
As a bug service they do an excellent job. They are prompt and friendly when they arrive. They call ahead of time and are very accommodating to our schedule. With that being said I wouldn’t use their $200 gopher removal package. I thought …
I’m not a customer of this company but had to contact them after our bank account was incorrectly billed (just a simple mix up of numbers on behalf of one of their new customers). The amount was pretty large and right around Christmas, it …
They are scam artists. They keep charging us even tho we only agreed to 6 services. They keep saying there is a cancellation fee. The cost starts at 99.99 and goes higher each time they come out. 129.99. They then want to transfer my account to a friend or relative. Such a scam. I would give them 0 stars.
I have been with Edge since the company started up. It is an excellent company and they do a great job! They will come back as many times as you request if needed. I have only requested that on a couple of occasions. Usually the first time does the job. They completely stand behind their product! It is worth every cent you pay!
The service guy was very professional and had very good communication skills. We never have any problems with this company. And we also have no problems with bugs too!
Tanner did an excellent job signing me up and servicing my condo.
The sales rep for the company assured me that I could cancel at anytime. I contacted them after the 1st spray letting them know that they still hadn’t gotten rid of the wasps at my house which they agreed to do they came out a second time …
There is some shady things going on with Saela Pest Control. We keep trying to cancel and they won’t let us. They say a manager can only cancel. They put us on hold 4 times then say a manager will have to call us back. So basically when …
I really liked Edge Peat control when we first started with them. They would always let you know they were on their way so you would be home and able to let them into your home or back yard. But the last few visits they just show up. And I …
Our tech went above and beyond to make sure we were happy with their service!
Always thorough. Good communication. Family recommended them to us and we’ve recommended them to others.
If I could leave 0’s I would. Leminho is the “manager” terrible and does not want you to help cx. Only Matrix numbers count.
Service person was professional, and extremely courteous. Greatly appreciate his service. Thanks again.
Tanner was the tech that serviced our home and yard. We are pleased with his work and things look much better.
Friendly and accommodating with any pest issue. On time and swift to get the job done. No nasty odors and I understand the products they use are not harmful to humans or animals.
The technician was friendly and knowledgeable. He took care of my routine pest control professionally.
I have never been treated so poorly by a company. After having the service for a year, I opted to not renew the contract because of the difficulty in scheduling appointments and being able to contact them when needed. I also realized that …
Services with edge is are embarrassment to the industry and a waste of money in my opinion. I had it on my home for multiple years and many friends, family and customers I personally signed up for Edge say the same thing. …
I can’t say enough good things about Seala Pest Control! They’ve taken care of my house for the past 2-3 years. They always call ahead of the service, ask if I need anything, are very accommodating, patient, pleasant. They send me updates …
From the initial service the rep coming out couldn’t tell me what the process was going to be, He said I was gonna pay $100 for the first spray and that from there they would come out about 1 month out and charge after the next spray. I was …
Dillon was great. very professional and personable. Great customer service and he should be recognized
I am impressed with how timely they are and how professional they do their work. They are very easy to work with if you have a schedule change… It seems they bend over backwards to accommodate you and your needs I would highly recommend them for anyone else looking for a service
Anson is GREAT! Very thorough, knowledgeable, efficient, personable, and helped out willingly and well in a little emergency that required a strong third person to resolve. He’s treated our property in the past & we hope he continues to be assigned to us.
The technicians are very informative and responsive. Today was a call I made bc after 3 weeks of the treatment I was seeing activity. I made a call and they were here the next day to re-spray. They are always right on time and the courtesy …
At the beginning of the pandemic two men came out to our property and looked at the area for service. …
Technician was professional and kept us informed of where he treated and of any potential problems. He also told us how to prepare for Fall and Winter treatments by keeping our window wells free from leaves and other debris otherwise the treatments won’t be as effective. We are very happy with this service.
Saela has always taken good care of us, but today our technician Deejg stood out. Of all the techs we’ve had over the last 8 years or so that we’ve been customers I don’t remember anyone being as thorough or as helpful as him. Gave good …
Bryson is a pro and will get the job done right! He is very professional and friendly and will make sure you are taken care.
Frank has been our tech for the last year or so. Every time he comes, he does an amazing job! He’s become more than just an edge rep but our actual friend. He takes care of our home and is always the kindest, most down to earth dude. We’re …
The the product Edge uses has not been effective at my home. I’m probably going to go back to my previous service which was much better.
Technicians are helpful and friendly. Reservice response time is very quick. Great customer service
On time, professional, and experienced. I’m happy to have their help getting my home rodent and pest free! Thank Saela!
Tanner was so detailed with wiping my eaves. I was honestly shocked he took the time to do it. I wanted to quit the service until he showed up. The quality of care he took just changed me mind about the service.
Not a good experience. Bugs are still in my yard. They claim that they have used appropriate applications but nothing changed. They charge outrageous fees.
We’ve noticed a difference since using Saela. They’ve been quick and responsive. We had some spiders show up between sprays, and it was very easy and quick for them to come out and respray.
After a year and a half we no longer needed services, but always appreciated their great customer service and loved working with them!
Very knowledgeable about mice. They sent someone out the day we called. He did an inspection and found points of entry. Then set traps. He was very thorough. Looking forward to having the mice gone.
Terrible. Shady. Unprofessional. Pushy. Wish I could give zero stars. Informed salesman that I have a current service that I’m happy with. Still persisted that I try them out and said he’ll cancel my current provider because he knows him. …
In the past, I have not been that satisfied with edge nor its personnel. I must say that Corey who sprayed today was outstanding. Very courteous and anxious to serve. He did a great job and you’re lucky to have such a great guy working for you.
This company is very responsive. I called yesterday and they came out this morning. They’re techs are ALWAYS polite. Travis went the second mile for us in coming back immediately when we didn’t hear the door bell. Great team.
The company charged my credit card and said that the service had been completed and begged for a review. The service technician not only didn’t show up, he hasn’t even called.
I had a two year contract with Saela, started back when they were “Edge”, and I just assumed they changed their name because their performance was so poor under Edge. I have security cameras on my house, and I’m able to see when anyone is …
Best Pest control I’ve had! I switched to Saela (then Edge Pest Control) just over a year ago because I was unsatisfied with a previous pest control service and have never looked back. They always listen to what I need and make sure that …
From the start, they were super up front and explained the whole process, we decided to get the spray done as a preventative due to being so close to the lake. Frank, our technician was super courteous and kind. I enjoyed his process and …
The Techs are awesome! The are very knowledgeable and explain everything they are doing. Their customer service people are so nice. I’m very impressed with this company. I used them last year and never saw one spider or bug upstairs in …
I have been talking with one of the employees at Saela to schedule a meeting and she is being very helpful and has been getting back to me quickly and efficiently. I just think she’s great and clearly an asset that makes Saela look good.
I typically don’t post negative reviews, but my experience with Edge Pest Control has been disappointing. They made a mistake, which is understandable and happens, but they have showed zero interest in following-up with me despite many …
We thought we had termites but it ended up being a beetle. Charlie was experienced and called it in for a second opinion just to be sure. We didn’t need an application, so he didn’t charge. Very kind and friendly.
I had two birds stuck in my dryer vent that had gotten in from the outside and Eric came and safely caught them and released them and put a new vent cover on the outside roof vent! Amazing. Thank you!!
This company has always addressed our issues. They let you know when they are coming and then call when they are about 30 minutes out. If you want to choose a different day for them to come they have always accomodated us on day and time. …
I have used edge for most of my services. This last one wasn’t good. I told the rep I had a lot of ants. He said he would spray around my house and front driveway. One week later my drive was filled with ants along the cracks. Did not …
Horrible customer service! I tried to move my service back a month due to a remodel on my house. I was told they were not allowed to move the service back that far. The system wouldnt allow it. Finally passed off to a the customer …
Their exterminators have always been polite, knowledgeable, & helpful in every way. So glad we decided to work with them & not try to do things on our own.
They were good for the first few services, but then terrible. They didn’t show up 3 times after making us wait at home for 4 hour blocks. The “home specialist” told us they would only do interior when we specifically asked for exterior and …
Buyer beware. It’s a 2-year commitment on a very expensive service with a $199 early termination fee, where their “guarantee” isn’t for your satisfaction, but only that they’ll come out as often as you request. …
I woke up to an animal moving into my wall, so I called several pest companies that morning. Saela is kind of difficult to connect with as you have to go through several people- finally ending in someone who sells their service. However, …
Horrible experiences lately. We’ve used them for several years and they have consistently gotten worse. This last time they were supposed to send a supervisor to address our concerns, but of course they didn’t. All talk, no follow …
Highly recommend – we’ve been using them over about 2 years and have done an excellent job! Today was first day I actually though the rep that came out was AWESOME! Peter needs a raise as he did an exceptional job today and seemed like he actually likes his job!!
New: they finally realized I was serious about canceling service. They send out a field manager who did an excellent job and I’m already seeing improvement. I just hope they keep sending him. …
The service was extensive and thorough. I had great communication with the exterminator. He listened to my concerns and completed tasks to insure the eradication of the spiders and muddabbers. He did a great job.
I NEVER fill out reviews for anyone but I have to make an exception here. This was my first experience with Saela (Edge) Pest Extermination and we got excellent service from Gavin! He was very thorough and spent a good deal of time, showing …
Saela (formerly Edge) has found great service folks. They provide quarterly service (More preventative then extermination, After a couple of years service we do not have infestations. They also have come out mid-term to attack an issue in the past – always pleasant
Gavin always goes above and beyond when I contact him to identify a bug or help me get a service scheduled. Very responsive and friendly when coming out to service and spray. Eric came out and did a thorough bug inspection and the company as a whole is responsive and quick to take care of their customers.
I have used Edge for the last 5 years and satisfied with their service. They used to come on time and gave a time frame. Now it has changed to Saela. I have been very disappointed with customer service and lack of communication with timing …
I’m very impressed with Saela Pest Control! All the technicians who have come to service my house have been professional, polite, timely and clear in their communication. Best of all, they’ve gotten rid of the bugs and spiders as they said they would. I would and have recommended Saela to friends and family.
Peter came and sprayed and inspected the outside of my home. He called me before and after given that I wasn’t home. He checked my areas of concern and gave me great feedback on how to help prevent more spiders and rodents into my garage. He just saved y’all a customer. Awesome work Peter, thank you! Thanks