Water must be laden with GOLD. I should start burning my filters and collecting it for a rebate. $100+/month for water and trash is unprecedented in my lifetime, and I’ve live in California. Unbelievable. Should be sued for profiteering…
You can look up Spectrum Utilities Solutions if you want to see reviews from before their recent name change. Out of all the places I’ve lived I’ve never had such an inconvenient and overpriced utility bill. This company owes me a bottle of Advil for the headaches they have caused me.
My apartment complex uses this utility company and they are not good at all. The customer service is terrible. They charge an insane amount of gas and water. You have to pay $2.50 extra per $50 as a convenience pay if you pay online, so we always end up paying at least $5 more per month. I would not recommend them at all.
Another great employee that I’ve been working with for some time is Paul Ulrich. He’s never missed an email I have ever sent to him. He gets back to me very quickly with answers and any further help I may need. …
The only way to pay your bill is by check, money order, or credit/debit ACH with a convenience fee of $2.50 per $50 spent. That is crazy. There is literally no free way to pay your bill. No matter what you do, you have to PAY to pay a bill. Checks, money orders, and stamps are NOT FREE. Unacceptable.
Can’t even get ahold of them during their normal business hours. Trying to transfer an account to some new tenants. 1 week of calls and voicemails and literally nothing. …
Search Spectrum Utilities Solutions. Their reviews were so bad that they had to change their name to rebrand themselves. $2.50 fee per $50 online transaction? We live in 2022, stop lagging behind and get on with the timeline. More …
I did not find a way to automatically pay bills, even though the company webpage puts pay bills easier or something along the lines, and now must manually enter bills.
If you can find another service, consider that. Online payments have a $2.50 fee per $50. So even if your bill is $55, you have to pay a $5 fee. Absolutely ridiculous there’s not a flat fee or something similar if you have to do it that way.
Horribble. This company is absolutely horrible. Formerly Spectrum Utilities Solutions, how operating as Edge Utilities. No one answers their phone during normal business hours. They have no ACH option or free ways to pay your bill. Their systems are extremely antiquated.
Lies. When contacted with questions about an inflated bill, controller flat lied about built in costs. When I contacted the actual water company, none of the extra “fees” that I was told were part of billing were in fact being charged. …
If you can avoid using these clowns, then I advise you do so at all costs. The rep I spoke to could have written 1984 for all the doublespeak to a simple direct question: Will I be fully credited for this highway robbery level estimated …
Horrible. Prices fluctuate by almost one-hundred dollars just for water. Rude staff.
Water must be laden with GOLD. I should start burning my filters and collecting it for a rebate. $100+/month for water and trash is unprecedented in my lifetime, and I’ve live in California. Unbelievable. Should be sued for profiteering…
You can look up Spectrum Utilities Solutions if you want to see reviews from before their recent name change. Out of all the places I’ve lived I’ve never had such an inconvenient and overpriced utility bill. This company owes me a bottle of Advil for the headaches they have caused me.
My apartment complex uses this utility company and they are not good at all. The customer service is terrible. They charge an insane amount of gas and water. You have to pay $2.50 extra per $50 as a convenience pay if you pay online, so we always end up paying at least $5 more per month. I would not recommend them at all.
Another great employee that I’ve been working with for some time is Paul Ulrich. He’s never missed an email I have ever sent to him. He gets back to me very quickly with answers and any further help I may need. …
The only way to pay your bill is by check, money order, or credit/debit ACH with a convenience fee of $2.50 per $50 spent. That is crazy. There is literally no free way to pay your bill. No matter what you do, you have to PAY to pay a bill. Checks, money orders, and stamps are NOT FREE. Unacceptable.
Can’t even get ahold of them during their normal business hours. Trying to transfer an account to some new tenants. 1 week of calls and voicemails and literally nothing. …
Search Spectrum Utilities Solutions. Their reviews were so bad that they had to change their name to rebrand themselves. $2.50 fee per $50 online transaction? We live in 2022, stop lagging behind and get on with the timeline. More …
Copied and pasted from the former Spectrum Utilities. Same company with a different name. …
I did not find a way to automatically pay bills, even though the company webpage puts pay bills easier or something along the lines, and now must manually enter bills.
If you can find another service, consider that. Online payments have a $2.50 fee per $50. So even if your bill is $55, you have to pay a $5 fee. Absolutely ridiculous there’s not a flat fee or something similar if you have to do it that way.
Horribble. This company is absolutely horrible. Formerly Spectrum Utilities Solutions, how operating as Edge Utilities. No one answers their phone during normal business hours. They have no ACH option or free ways to pay your bill. Their systems are extremely antiquated.
Lies. When contacted with questions about an inflated bill, controller flat lied about built in costs. When I contacted the actual water company, none of the extra “fees” that I was told were part of billing were in fact being charged. …
If you can avoid using these clowns, then I advise you do so at all costs. The rep I spoke to could have written 1984 for all the doublespeak to a simple direct question: Will I be fully credited for this highway robbery level estimated …