LifeStance Health’s family of behavioral health brands offer online psychiatry and therapy services across the US. Most major insurances accepted! See more
Read More| Friday | 7AM to 6:30PM |
| Saturday | 8AM to 5PM |
| Sunday | 8AM to 3PM |
| Monday | 7AM to 9:30PM |
| Tuesday | 7AM to 9:30PM |
| Wednesday | 7AM to 9:30PM |
| Thursday | 7AM to 9:30PM |
2948 Artesian Rd Ste 112, Naperville, IL 60564
Poor longevity of therapists.
I like in person visits better
Amazing care from a team of experts!
Edgewood is a great agency with a wonderful staff!
Easy to use, nice therapist 10/10
Very professional, caring staff! I highly recommend!
Very client-oriented agency with committed, empathetic counselors.
Very friendly and professional. I find this very helpful!!
What a dynamic, knowledgable, and caring team of individuals. I enjoy working with such a diverse team with a wealth of experience and talent.
Recently we’ve been very pleased with our experience here, it seems they have been adding services over the years.
Excited to see how it goes.
Excellent team to work with. Entire staff is passionate about providing quality care for their clients.
Billing department is horrible!!!! It is very hard to get through to someone when you call.
I have been bringing my daughter to Edgewood for therapy and am very pleased. I have seen much improvement and the staff is wonderful!!
Welcoming environment and very nice staff. I love how the place is very kid friendly so my daughter can play when I talk to the therapist.
Clinic staff as well as their administrative staff do a great job serving the community! Everyone truly does their best when working with clients!
Wonderful Drs and very prompt and organized! Highly recommend them!
I absolutely enjoyed my experience with the counselor at edgewwod! Very professional, the office made me fell very welcome. Would definately reccomend and already have!
Amy really helped me a lot with my anxiety and depression, plus the administrative staff is so great at the South Naperville location.
I liked Dr. Akrony. He is very nice. He is very patient. And he is willing to listen and help out.
Appointments always are on time. Good people with good advice. Caring and helpful.
My son is going to therapy and he felt safe, comfortable and that his therapist really wants to know him and paying attention to him.
The leadership team at Edgewood believes in a strong community and giving back. Adam and Rebecca are masters of their craft and are two of the most respected, credible resources available. They understand many of the pressures that kids …
I needed a older therapist that I could relate too- they found me the right one.. she really helped me through the passing of my husband. Can’t say anything more about them ! Fantastic staff, office and location was very close.
I am extremely disappointed with Adam Russo who is supposed to be the “go to guy” for spectrum kids. My child saw him for over a year w little success. Then on a day we were scheduled to come in Adam had a staff person cancel and said they …
Adam has been an asset to our family. He is a caring wonderful therapist and has helped my daughter overcome some tough times after a hard break-up. He has been a constant for my son who has a severe mental illness. He is kind, caring and …
The people are nice and I am pleased with their services. However, the psychiatric department never answers the phone. I’ve been trying to get updates on my refill and I’ve gone two days without it because I would get transferred over when I call and it would go to voice-mail.
After my initial visit with Dr. McNally, I was very excited and hopeful for a change. I was hoping he could prescribe me something as well as recommend a therapist. He claimed that we would first run a $300 liver enzyme test to see how my …
Great Therapist! She listened and she helped me understand more about myself. Will be booking again soon!
We have trouble connecting EVERY time we use this. The camera is VERY hard to get right. The difficulties take away from our appt time.
During THIS appointment, we were frozen for the end of it, and since it was my …
This was our first appointment and we did it on a video call. Everything went very well. Questions were asked and answered and information given. Next week we begin the actual therapy. Very good and made us feel at ease.
I had a tremendously positive experience at Edgewood. I love who I was placed with – my therapist is amazing! And, I immensely appreciated how my therapist talked to the psychiatrist I see there to best manage my care. I definitely feel …
Rob is so awesome! He is well educated and brings years of experience especially when dealing with children and alcoholism. My boys really enjoy our sessions with him. I’ve noticed a huge improvement in each of one of them in their own way. I really Can’t thank him enough for helping my boys and myself!!
Terrible service, impossible to get a hold of your prescribing doctor even in times of near emergency. Saving money on gas doesn’t even make this worth it, I’d sooner drive an hour on flat tires to get to an appointment rather than wait the …
While the individual doctors may be good, the business is more focused on becoming as big as possible at the expense of patient care. They are unresponsive and slow, any issues i have had with medications I do not receive a response for at …
Not happy with the bait and switch on in person services.
I was very insistent on an in person appointment and was told I could only be …
Easy to use, love the technology. They connect you with your doctor then the office jumps on after to schedule your appointment so no extra steps to take. Awesome!
If I could give them zero stars I would. They take advantage of people when they are in a vulnerable mental state, take a credit card for “copayment” and then charge your card without any notification, bill or statement. I had an awful …
My son saw two therapists and neither of them seemed to care whether he was improving or not. There was little to no parent feedback, and it was a colossal waste of time and money. There seems to be a lot of unorganized scheduling, and …
I loved my appointment with Dr Yae Lee. She was so incredibly kind and understanding. She provided me with insight and a plan of attack for my mental health. She is the second psychiatrist i’ve seen and she is infinitely better than my first try
This is hands down the BEST practice! I see Erica at the Naperville location and she is absolutely amazing! I always make sure they are in my network during open enrollment because I need them in my life! Highly recommend!
The service staff for scheduling, forms and assistance were wonderful. And Dr. Lee was so engaged and caring. Very user friendly interface for telehealth appointment. Excellent experience!
LifeStance is the very best place to go to, to get the help that you need. I highly recommend
Dr. Atte. He is a wonderful respected doctor that listens to my problems. Dr. …
HORRIBLE EXPERIENCE!!!! Stay away from this place. Rude, unprofessional, ignorant staff. ALL they care about is MONEY and how much they can get from you.
Although only having one session, I feel like I have found someone who is present, truly listening and really wants to help! I have no previous experience to base that from but it is how I feel! I left my appt. feeling lighter and encouraged when I was having a really bad day!
I have been billed four separate times over six months for a family member’s visits even though I have 100% coverage. One time they charged me for 10 previous sessions. Also their IT team was insulting and therapists seem to come and go, …
Don’t miss your appointment or they will charge 150. They lost 2 customers. My son and I both will no longer be going here.
If I could post zero stars I would. I have nothing but terrible things to say about their billing department. They do not provide you with any kind of receipt. They will just take money out of your credit card any time they choose for any …
The staff at Edgewood is horrifying; rude and dismissive, if you actually speak to anyone. My “doctor” prescribed two medicines that my pharmacist identified as having potentially deadly interactions; when I discussed it with her at my next …
I took my two sons there for ADHD. I stuck it out for a couple of years but their patient billing system is a disaster and they can never get prescriptions right. I get charged for things I paid for and for things my insurance covered 100% …
Akwety Akrong quite literally brought me back to life. I was stuck in a bipolar 2 depressive episode after 20+ years of being diagnosed with depression and anxiety. No I am back at work, living and loving and even making friends.
They were SOOOOOOOOOO rude. Tried to tell me when my pharmacy opened. Tried to tell me when I should be out of the medication. Her name started with a T. Did not receive good treatment at ALL.
The providers are very good, but the support staff is virtually non-existent.
I recently attempted to contact the billing department – I left 3 phone messages and sent 2 messages through the patient portal. When I finally called back …
Upon entering I was greeted by the young lady at the front desk. Office was inviting and I instantly felt comfortable. …
I would like to say I really enjoyed the meeting with Linda Gonzales today and I really like talking with her and do see some work and progress will be met as long as I keep meeting with her
Practitioners and clients beware! This used to be a great place until it was bought out by LifeStance Health. The exodus of talented practitioners speaks for itself. I tried to pay my bills online 4 times but their system wouldn’t let me. …
The counselors are great. Billing department is awful. They kept seeing me every week, never told me that my card on file expired and then reported me to credit bureau
Unprofessional staff!
They made a lot of mistakes and blamed us.
The had us attending several times and when the main doctor was switched. The …
The counselors are good but the corporation is awful. My daughter and I went about every other week for 18 months. For some reason, I was turned into collections even though they had my HSA card and nobody told me there was an …
I thought that the experience was very helpful and eye opening. Sitting down and talking was something that I never really thought could open up so much about why I deal with things the way that I do, and I feel that I have already learned a lot to try out moving forward.
Besides a couple of cancelations, the service we’ve received has been very good. The doctors we’ve dealt with have been very helpful and easy to work with, and the receptionists.
Had an appointment with Danielle Smith. I was asked what medications had helped in the past. I said four medications only one of which is a controlled substance. I was told by the doctor that if that was the only reason I made the …