Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
I went into the ER this past weekend (May 14th). Dr Hoover seemed to rush and not give clear answers. I get it, it’s an ER on a Saturday but he didn’t explain any results. I ended up being admitted. Dr Dunne was absolutely amazing. He …
Ease of check in, friendly staff. Felt busy but not too busy and I did not feel like staff was herding cats. Efficient process and doctor was thorough and anesthesiologist both were kind.
I am doing this review for my mom per her request. Edward Hospital has always been my family’s hospital. The ER nurse was very comforting to mom. The phlebotomist, the X-ray tech and admissions were very understanding to my aging mom. The …
Went to Edward for an Echo Stress test. Check in was feast and easy, very little wait time. As for the test itself, a different story. The monitor that the techs tried to attach to my waist kept trying to fall off and was sliding down my …
I can only imagine how difficult it must be to be in the medical profession these days. I just also wish that I didn’t feel like the doctors and medical staff would take a bit more time with their patients that might be scared or confused. …
Went here for day-surgery. Pre-op arrival directions were excellent and parking easy. I was checked in and taken on time. The nurses and attendants were so kind in preparing me , and afterwards were there to assist me in recovery. Overall a very well-planned and efficient experience.
Service was competent. However, there were several billing errors submitting to insurance that required multiple phone calls and an entire year to get them to correct. Their costs are significantly higher than other providers and they have …
I recently had the unfortunate experience of being hospitalized for 5.5 days but everyone at Edward hospital really made the best of my stay. Everyone (Drs, RNs, Techs, Housekeeping, etc) was so pleasant-shout out to Jordan, Kate, Parve, …
My son Cayden had an MRI done this morning, his nurses and all the staff were absolutely amazing. They went above and beyond to make him as comfortable as possible. His nurse brought in some toys and he mentioned his love for monster …
I went here for a procedure in labor and delivery. The staff was incredible! Everyone from the receptionist to every nurse I met were welcoming and friendly. They made me feel comfortable and at ease for a procedure I was very anxious about having.
Had my first baby at Edward – could not recommend more! Little guy had an unexpected, early arrival with some medical complications during labor. It was absolutely terrifying, but I felt like I was in great hands every step of the way with …
ER care was excellent. My husband has Parkinson’s. His admit was non Parkinson’s related but his ER care took that into consideration. His care on the floor was also excellent. My worry of him not getting his many PD meds on time was not an …
My care before surgery was exceptional. Everyone in the operating room made me feel so comfortable before my surgery. In recovery my nurse Sara was awesome! I felt the night nurse & tech could have been more attentive. The day nurse & tech were great. Especially the tech.
I can’t begin to explain my experience at Edward Hospital except when you find something so good that-that feeling last forever and nothing else can take it’s place like my first experience at Edwards in 2011 with colon cancer and now again …
I cannot Thank the employees enough: from my surgeon Dr Olsen, the anesthesiologists, nursing staff etc for the amazing care I received at Edwards hospital. My whole surgical experience was very pleasant and I attribute that to the staff as a whole!!!!!
Endoscopy was performed. South garage covered walkway to main hospital – a big plus. Next, a one floor elevator ride to Endoscopy suite and check-in. Short wait before admittance to private room. Short prep, then long wait for surgeon …
I am 70 years-old, not “vaccined” and went into Edward emergency with a positive Covid 19 testing. I was admitted due to low oxygen. From the time I hit the emergency room (no wait) to my discharge 5 days later, the Edward staff was …
I had the best experience delivering my baby at Edward. They made sure I was comfortable and used every technique to help with my delivery. All the nurses and doctors were extremely knowledgeable and so helpful. Highly recommend!!
This was our daughters first trip to the hospital in her 9years and man it was a great experience. The pediatric ward was amazing. The nurses and dr’s were awesome. Not only was it her first trip to the hospital but it also happened to be …
Worst experience ever. Falsified doctor reports, total lack of care. I was left in an er room for 5 hours unmonitored with Temps in the room so high I literally almost passed out. Was not even given something to drink or God forbid a cool …
I was admitted with Covid. The great staff of doctors and nursing staff saved my life! I owe my life to this hospital! Christmas will be possible due to the incredible staff that had all the confidence in my recovery at a time I was not as …
I was impressed with all of the staff members at each point. They were warm, conscientious, and courteous, explaining things to me along the way and helping me feel at ease. I am really impressed with the team who did my mid-line IV for the …
My wife gave birth here. We don’t love hospitals (not sure who does), but Edward was amazing overall! The labor & deliver nurses were top notch (shoutout to Simi & Lauren), and the care we received was fantastic. Very happy with Edward and would highly recommend.
Had two carotid artery surgeries in 4 weeks. I could not have asked for a better care team both times. The entire staff was very friendly and attentive to my condition and needs. I would highly recommend Edwards to everyone.
I was scheduled for removal of my gallbladder. Because of CoVid, my husband was unable to accompany me during surgery. He dropped me off and I was in totally great hands! My procedure was out-patient and iI was well cared for by all the …
I found the personnel at Edwards Hospital to be very friendly and engaging. They would go out of their way to help me and meet my every need. I found the area in general very clean and convenient. Their technology was easy to work with and provided early returns of information and test results. I am happy to use their services.
Despite the current challenges all healthcare staff is facing almost everywhere, the staff at Edwards is truly outstanding in how it cares for and treats their patients. Always upbeat, friendly, accommodating and making the patient feel …
It has been stressful. Basically proper medication was not given so that made situation worse. Overall we are not happy with the Service first two days.
I had a great experience at Edward’s Hospital. I went in because my catheter popped out. While I was there I had a cold and they took care of that too. Jen and Marissa were terrific when it comes to quickly responding and making me feel as …
What a pleasant surprise. This was my first time using this hospital and I never knew such quality existed. Every employee I interacted with was 100xs more caring than the local big medical group and other hospitals in the area. Well done!
This review is about labor and delivery. From the moment I checked in to the day I checked out, everyone was pleasant, respectful, kind, and empathetic. That includes the room service staff, nurses, doctors, pct’s, massage therapist, Baby …
Nurses, doctors, and all staff were extremely helpful and professional. Every person that I came into contact with made me feel like they REALLY cared about me! It was obvious that excellent staff are being hired and trained. Senior …
The pediatric center here missed diagnosed my son with toxic synovitis, i am now at luries Childrens hospital in downtown Chicago and was just told my son has an infection in the bone! Thank god i chose to come here after no physical changes with his hip pain. I wish I would have caught this sooner. He might need surgery now.
The care at Edwards Hospital was excellent! From nurses, assistants and doctors. My issue is with billing. I received a bill which I pd in full, yet I was continually billed for $11.85 for administrative fees for a payment plan. I did make monthly payments however I did not use their payment plan services. I am so disappointed.
Emer. Care was great Dr. Parker was very concerned about Margery. I cannot say enough about the Nursing staff and tech. After she was transfer to the Cardiac floor and bed the same loving care was given by that staff guided by Dr. Stauch …
Excellent care at Edwards health Hospital main campus. I highly recommend them. Everyone is very professional and knowledgeable. Definitely worth the long drive.
I had a procedure done and because the gurney that wheeled me down to the OR would not fit in the OR, they had to park the gurney “down the road apiece” and I climbed off, keeping all my wires and monitors intact, and walked to the OR. …
Edward hospital was just phenomenal for my knee replacement surgery! Each area that I went to prior to the surgery was well staffed, well organized, and took care of me right away. Unbelievable teamwork and coordination! …
Excellent care when admitted recently thru ER for being unable to stand, walk and trouble breathing. Everyone I had contact with cared about me as a person and were very professional. Answered all my questions. Follow up on needs. Assisted me with transition to short term rehab.
My husband and I just welcomed our first child at Edwards in Naperville and couldn’t be more pleased with our birth experience. The nurses and doctors were incredible! They took such good care of us from the beginning of our stay until we …
UPDATE: I had posted the review BELOW yesterday and someone from “Patient Health Services” (or similar) called and explained how the charges work which I essentially knew. By repeatedly saying that they are not trying to blame the patient …
Waited patiently for 45 minutes in the waiting room before finally saying something after my wife checked in. During this 45 minute wait we listened to office staff talk about other patients complaining they never show for appointments etc. …
I brought my mother to the office to see Dr Caron Neurologist and or his associates. She was instructed to follow up within 3 days from her ER visit . The soonest available appointment was for many weeks out from her visit at the EDWARDS …
I had rotator cuff surgery on March 15, 2022 in Outpatient Surgery and the entire staff was very friendly, helpful and knowledgeable. Ms.Hamilton, one of several great nurses, made sure I was comfortable, answered my questions and helped …
I had a very bad experience with a misaligned, nonunion osteotomy done at a Duly Health surgical center, so I was very nervous The orthopedic surgeon attempting to recover my mobility uses Edward Hospital. …
I had knee surgery by Dr. Andrew Kim followed 6 days later by emergency gallbladder and urological surgery. My care was excellent–including every individual from my general surgeon Timothy Stear and urologist Dr Cameron Jirschele, down the …
I was beyond impressed with the care I received at Edward Hospital in Naperville! From the moment we stepped foot in the hospital everyone was so caring and helpful! My doctor, nurses and staff made sure that I was comfortable and took …
I had a similar experience as Kenna Hines. Had a radical hysterectomy and was totally ignored, my oxygen beeper went off several times, no one came in to check it. Pressed the call button and no one came. I was in a teeny room with very …
The outpatient check-in procedure was quick and the lady was extremely friendly and personable. The staff that did the X-rays and test were also very kind and friendly when dealing with my son. My only complaint is that it took 40 mins to …
I went to the er and sat in the waiting room for 3 hours to receive 10 minute care from dr. Scott T yilk then he had the audacity to say “your symptoms and health issues aren’t important enough for me to treat you” then wrote in my chart …
I arrived a bit early for my procedure. Staff was very welcoming. The nurse (Chris) was very nice and professional – answered all my questions – made me feel as comfortable as possible – love the warm blanket. …
The staff, although obviously understaffed, did an amazing job! They explained everything to me about the treatment I was in need of and tests I was scheduled for. I would have loved to have two pillows but I understand that is truly a …
My Daughter went to Edwards ER on 4/29/22-which turned into a inpatient stay. The ER Doctor was a Joke! He said it may be your gallbladder that is giving you extreme pain, but I don’t know that you really need Surgery, kept talking to …
Edwards Hospital is a very caring and professional hospital. I was treated with respect and dignity. My health concern was treated quickly, but more importantly the doctors and nurses all listened to me , and I felt part of the team. the …
I had my daughter at Edward Hospital at the end of May. All of the testing that I had done for months along with a false alarm, ER visit, and the actual birthing experience itself were so great thanks to the incredible people who work here. …
The last time I visited Edward Hospital was in January 2020 for the birth of my grandson. It was a wonderful experience then and a good experience this time too. Support staff was helpful and friendly. The technicians were very thorough …
Worst hospital and worst level of care I’ve ever seen from a Healthcare facility. Following complications from the most common surgery, a return to the ER was required and we saw the staff dismissing my partner until they discovered he was …
I spent one day after surgery and it was a very pleasant 24 hours.The nurses were very helpful and all had a pleasant disposition. They where always asking if I needed something or needed help with something. The areas I visited very very …
Unqualified nurse with too much confidence in her lack of ability botched some extremely simple stitches to the point that I had to cut them out the next day and fix them in order to keep from having nasty scars. I know we are all …
The Edward Hospital Would Care doctor and nurses were absolutely fantastic!!! They are a professional team of wound care specialists who really took care of healing my mother’s wounds on both of her legs extremely fast. I can’t say enough …
Had an outpatient procedure on March 7th. It was the first procedure of the day which means a 7:30am surgery time. From checking in all the way through pre-op preparation the nursing and medical professionals are top notch. They were …
Went recently for a knee replacement at Edward Hospital-Main Campus. Could not have asked for better care from nurses and other staff. Dr. Ryan Sullivan is the best. Thank you all for being compassionate and caring and making my hospital stay as comfortable as possible.
I recently went to Edward’s Hospital for a medical procedure. The plan was to stay overnight and be released the next day.
Unfortunately my body had other plans and threw in some complications. …
The worst care of have ever seen! Spent 5 hours in the ER with Pancreatitis, no pain meds. No one checked on me..I had to scream for a nurse in order to go to the bathroom. Once I was upstairs it took another hour to get pain medicine. …
I have stage 3 colon cancer. I chose Edward Hospital because of their outstanding service and care. Every doctor and nurse and technician that I have met has been extremely kind and knowledgeable. I would highly recommend Edward hospital for all your medical needs. If I could give more than five stars I would.
Recently prior to my MRI, the IV Team placed the intravenous connection for me. The is my first experience with using ultrasound to locate a vein. After decades of pokes at many different facilities to find my deep and thin vessels, this …
I and my wife are coming to Edwards hospital for long time. I was on 8th floor and nobody was there to take care of me. I asked for pillow, bed sheet, towels, staff on the floor said we ran out of everything. Nurses were not listening at …
I received the best care from the staff at Edward. All of the doctors, nurses and other medical staff were always so nice and professional. They took great care of me while I was there, and I always felt to be in good hands. The only negative thing I can say is that my food always arrived cold, but that’s a minor point.
Dr Theresa Lee was Amazing from start to finish. Our pre-op meeting was informative and refreshing. The Entire staff treated me as if I was the only patient in the hospital. PLEASANT smiles all the way around. A Great experience.
Absolutely first rate care! I’d checked in online the day before my procedure so check in was a breeze.
RN Ann phoned me the day before my procedure to answer any questions and allay …
Amazing hospital staff. Our first delivery went so smooth. The team after was incredible. They really take the time to teach you and prepare you for what the baby needs. The night staff was especially incredible. We really felt taken care of and 100% recommend to family and friends.
From the moment of actually entering the facility and greeted by the hospital security it truly was a comforting experience. The care staff at Edward hospital were very helpful. They were very attentive and thorough in how they …
My stay at Edward Hospital was excellent. The quality of care and communication from doctors, nurses and all the staff on the 4th floor was outstanding. Everyone was so accommodating. I could not have asked for a better team of professionals….a genuine group of people.
The hospital staff and the rooms were perfect. The rooms were clean and private. The hospital staff was so helpful and patient. It made my first time being in a hospital overnight easier. Thank you for everything. My family goes here for and now I understand why.
We arrived at the Er on Saturday at 440 by ambulance. I arrived earlier than the ambulance. Waited and then I was taken back. The doctor on staff was great and the nurse Patrick was outstanding. They made an emergency surgery reassuring for …
All the nurses and staff were friendly and kind. They all took great care of me. I spoke with my doctor and anesthesiologist before my procedure. That was comforting. Thank you to all the staff, nurses and doctors who put their lives on the line everyday to help others. I am grateful and appreciate all of your care!!
While visiting my son in Naperville, I had to have emergency surgery at Edward hospital earlier this month. From my visit to the ER through my discharge from Edward Hospital, I received excellent and timely care. Additionally my followup …
I was there for surgery and an over night stay. The nurses were incredible. They were like a well tuned machine prior to surgery. Everything moved along fine except that the doctor was delayed due to complications in a prior surgery. …
Edward’s Hospital is such a great Hospital. I received the best care from the girl at the front desk to outpatient surgery. The nurses, anesthesiologist and Doctor Kyhos my orthopedic surgeon were so efficient. I received the best care any patient would expect. They are truly appreciated and caring staff.
The surgeon of course was exceptional. Both nurses were great. I only remember Joann’s name and Cheryl who wheeled me out to my car was also great. I had a wonderful experience.
Mine was an unexpected emergency that forced me to spend two nights and then return two days later for surgery. I received exceptional medical care and the staff was outstanding. Everyone involved was upbeat, willing to answer questions, …
Professional standards are way above and beyond anything we expected. Thorough care and high quality of services efficiently diagnosed, treated, and fixed all health issues and concerns and when we left they set us on a course of wellness …
Everyone there was really concerned about what was happening to me. Yet they could not find the problem even with all the different scans that they did. I thank God that 2 different times different teams and doctors saw what I experienced …
I had a recent 2 night stay at Edward after having elective surgery. Every aspect of the process was efficient, professional and easy to understand. From the communication prior to surgery, to the care I received on the day of from check in …
I had a wonderful experience. Doctors and nurses were on target as far as their competence. They also demonstrated compassion, as though they were suffering as you. Everything was efficient and welcoming and friendly. The food was plentiful …
Not only is the hospital beautiful, It’s clean. My mother had a stroke 3 hours away from home. The doctors and nurses took wonderful care of her. They even allowed me to stay all night with my mother because it was late and I was so far …
I was at Edward hospital for a hysterectomy. The surgery went well. But the after care was not okay. When I got put in a room an had my own nurses. Many of them didn’t help or even hear about the pain. They only helped me once in the …
I wish there was an option for an eighth of a star, because these people do not deserve a whole star. A lot of the staff at this hospital are extremely rude and do not care for their patients. I was treated like an animal rather than a …
Dad has been here since Monday night with a broken hip. It is now Wednesday night. Dad hasn’t eaten anything due to planned surgery. Surgery has been postponed twice due to dirty instruments. If surgery is postponed again I am sending dad to Central DuPage Hospital.
I was very pleased with how caring the nurses and techs and everyone even the food staff were. I was in fir an infectious disease and they had to protect themselves with full garb every time they came in which unfortunately happened a lot …
While the Travel office physician is highly competent and professional, staff is not. There is unreasonable wait time and exorbitant charges for vaccines.
Nurse Sarah was wonderful, have not yet interacted with any other nurses, a heart specialist came in to talk to us, I am my mother’s POA, medically and financially, the doctor was specifically talking to mom, thought that was weird, If a …
Everything went smoothly, proficiently and professionally, an excellent explanation of results which left us fully satisfied and confident in continuing to utilize Edward-Elmhurst as our primary and preferred source of health care and services!😃 …
I was discharged in the worst of health. As I was leaving the hospital I was vomiting all over the north parking lot. I was feeling very lackadaisical and given 30 minutes to dress and get out. The worst discharge ever. However the ICU department. Outstanding…. the 7th floor discharge… despicable… shame on you.
Staff are always going way beyove and super beyond. This faculty Saved my neck more than a few times. I love how diligent and extraordinary heros more than a handful of the staff are.
No one wants to have to go to the hospital but if you must there is no better place than Edwards in Naperville.. Compassionate, kind and thorough. Could not ask for better care!
The tech, Sam, was such a calming presence. She explained every step and was so easy to work with. Having preregistered online, check in was fast and test was prompt.
For the most part all went well. I was disappointed in that it appeared no one was familiar with my medications even after reviewing them with at least 2 different people and the info being in mychart. Some of the meds can serve multiple purposes and it was clearly stated with the med as for which purpose it was being used.
Excellent care, attention and professionalism by all medical & support staff! I had a stroke and had no idea on the damage or corrective plan. They handled it all, calmed me down, treated all symptoms and created a plan to help me recover. Thanks to all at Edwards!
Staff was good. 2 shout outs for 2 nurses that went above and beyond at the heart hospital Rita M in the icu and than Kendyl K on the cardiac unit 8th floor.
Lousy response from advanced scheduling department on trying to get a time for the scheduled colonoscopy. Was shunted to several departments and personnel and no one had a clear idea of who could give that info. Listen to my wife’s long telephone conversations with hospital staff.
Appointment time was honored, all staff involved were competent & kind, facility was amazing fir many reasons, and doctor instilled confidence in a successful result – which hapoened.
Dr Krishnan and all members of the staff showed their usual excellence in my recent cardioversion. I searched carefully for the best heart doctor and Dr. Krishnan is one of the best decisions I have ever made.
The entire medical staff were kind and took very good care of me. From the emergency room up to the cardiovascular unit. Very professional and sympathetic.
We had our delivery here, and simply couldn’t ask for a better experience. Everyone was a delight to deal with, and I wish our sleep-deprived brains could manage all the names that deserve recognition. Dr. Josupait and Dr. Olson, Nurse …
only had one problem, everything else was great. when i was 1st in pre-op, after i had IV put in, i was left alone to wait to be taken to surgery. after a while i had to use the bathroom, however i did not see a remote with a button to …
This review covers only one item, namely, echocardiogram testing at Edward Heart Hospital. I registered, waited briefly, was called and escorted into the lab; testing took approximately 40 minutes, and I was released. I have since learned that the test showed no abnormalities. I was pleased on both counts!
Disappointed with care from aids that were unfamiliar with care of patients with spine pain. Also, housekeeping was substandard, trash on the floors food was substandard compared to the cafeteria.
so went to the ER because of hurt ankles and they put me in the storage room. Not an exam room like everyone else but a storage room. And the “Dr” who came in wasn’t wearing white coat but Brown and no badge. They haven’t changed in how …
MRI tech Sherri,”Sherri with an I not Y” is the only tech that I would have my test with again!
She was so kind,nice,professional,the prime example how anyone who works with …
My father was in Edwards for two weeks. He had blood pressure and medication issues that needed attention. I was so impressed with every employee. They are top notch contributors to the entire hospital. I am semi-retired and thinking of …
The nurses at Edwards’s left something to be desired! I felt they couldn’t be bothered! I was supposed to get medication in the evening but until I called them at 11:00 was it brought to me! The CNNS were helpful but the RNS had no bedside …
Had a mastectomy at Edward Hospital. Everyone at the hospital treated me with care and professionalism. Throughout my chemo treatment it has been the same. My treatment team is wonderful to work with.
So I was in for a blocked bowel and for 6 days had an ng tube. The nurses were outstanding. But when it was finally removed and I could have a liquid diet (broth and jello) it was great. Then they put me on a full liquid diet I was soooo …
On June 23, I had a Caesarean section performed by Dr. Megan Matielski. Megan Matielski’s wonderful doctor took care of me throughout my pregnancy. the operation went smoothly as well. this doctor is a real gem at Edward Hospital. what …
I went to Edward hospital ER today. This people are so rude. I don’t know how they treat other people. For me that was clear racist rude staff. My son has been going through high spike fever. I have been in urgent care before. I explained …
ER DR was excellent. The ER was extremely busy and we had to wait a long time; however, once we saw the doctor the process moved along quickly. We were referred to Dr Tran for follow-up and he is a 10 star doctor.
I had the best experience at Edward Hospital before, during and after my hip surgery. The orthopedic floor’s nurses, aides, therapists, clerical staff and of course my doctor, Dr. Ryan Sullivan, were outstanding. They were respectful, kind, sympathetic and professional. I truly cannot think of any improvement needed.
Although the ER waiting time was very long, all the care and treatment was excellent. All the nurses, doctors, techs and other personnel were very attentive, friendly and professional. I received the best possible care.
Terrible terrible hospital. My mom is here and my sisters and I travelled from different states. They said visiting hours was until 8pm. I have 2 sisters pregnant in the room and the nurse, Donna on the 2nd floor was so rude!!! She kicked …
I was a patient at Edward for 6 days as a result of emergency surgery. My surgeon did a great job and had a great bedside manner. I felt that he and the hospitalists provided great care. The majority of the nurses and techs were caring, …
I would never recommend this hospital. They are incompetent. My mother passed away on their watch. They take a look at a person’s age & judge right then & there whether they are deserving of treatment.
I was brought in through the ER. Everyone was attentive and concerned. I have to especially commend the xray techs that had to do the x-rays. I had a horrible femur break but they managed to do a the pictures on the cart so I wouldn’t have …
I just want to say that I travel 70 min to get to Edwards hospital and know it’s well worth the time.
The entire staff are great!!!. The hospital has valet parking which is awesome …
Everything was pretty much first class as far as I am concerned. Of course I knew it would be since I was an employee myself at Edward Hospital at one time. Special thanks to my surgeon and anesthesiologist. I knew I was in good hands …
I had a good experience. I was very nervous but the nurses taking care of me made me feel as relaxed as they could. The procedure was a little delayed because of an emergency, but I was kept informed. All the way through the procedure I …
I found this hospital while looking for a midwife unit that offered a water birth and nitrous oxide and I’m so glad I decided to come here! The hospital is very new/updated. And everyone has been very kind and they try to accommodate you …
Edward experiences are always pleasant, efficient and comfortable. This one, I wish you would tell me which one we’re talking about, was probably no different. What date? What department?
First time at this hospital facility. It was very dirty in the waiting and food service areas. Layers of dirt from mass amounts of people at the end of December. Disappointed that staff could not keep up to ensure cleanliness and the spread of germs. Thankfully I will not be returning.
We waited for 5 hours in the emergency room. Our child had a fever. The doctor saw 30 seconds. Now the boy is worse. I am currently looking for another hospital.
While I never look forward to Hospital Procedures, especially when it pertains to my Heart, the medical staff (RN’s, Doctors and even the Volunteers at Midwest Cardio) have been top notch.
The staff was amazing Both nurses I had were so efficient and friendly Dr. Kelly made me wish she was my full time doctor and Claudia who handled the fitness portion of my Health Dynamics check up, had the most wonderful attitude and made the process fly by because she made it easy and fun Please Thank Them For Me
Terry Kennedy
Pleased with the hospital care.
Wish you had better accommodations for
Special Needs adults to stay with the patient.
It was difficult sleeping in a chair for my dtr.
I always feel taken care and safe here… even when my anxiety is high… there is always someone there to ease your worries. Even the surgical liaison for the hospital stopped in to see me.
The hospital acted quickly to ascertain what the cause of my “seizure” was but after ruling out stroke or an official diagnosis of seizure the neurologist who treated me left no word as to any other actions she or the hospital may want to …
I Have Had So Many Bad Experiences With This Hospital. I Have Been Humiliated By This Hospital. I Once Was There In The ER. When I WS Discharged, The Nurses Had No To To Help Me Get My Bra And Top On. So I Was Sat Out In The Lobby Holding …
I was extremely sick when I was brought by ambulance to Edward Hospital
Despite my medical issues I was treated
kindly, effectively and with TLC by all those who attended me. …
The Dr, staff and everyone involved in my tests were excellent initially. That was 6 days ago and no follow from Dr office. I have what appears to be a serious finding but I can’t get thru- hold for 20-30 minutes and no answer. Leave messages, no return call. I moving on to a different cardiologist.
Great experience!
All the cardio nurses Kyra, Chelsea and Kelli were all very informative and helped me to understand the process and tests that were scheduled. Very professional and great bedside manor.
Very welcoming and concerned for your comfort. Nursing and surgical team were extremely friendly and even funny, which helps so much to ease any anxiety. Totally professional.
Always receive excellent care at Edward. From registration, to transport, to anesthesiology, to the surgical team, every single person shows genuine care and concern for patients. It makes a difficult time always less difficult. Thank you Edward team for always taking such good care of me and my family.
The nursing staff from pre-op to recovery room were very friendly and compassionate. They were very knowledgeable and explained everything in a way that was very easy to understand and remember.
The staff and nurses mean well, but they are overworked and understaffed. I was neglected many times when I needed help. It honestly depended on who was my RN/tech for the day. Some are definitely better than others. Visiting the hospital …
Planning and communications responsive from beginning of process. Registration was quick and efficient. Surgeon was pleasant and also efficient. Found PT instructions for continuing exercises at home somewhat incomplete. Entire arrangements for physical therapy patient responsibility and very confusing.
We were at Edward for the birth of our first child last week. Everything went smoothly and everyone was so, so nice and reassuring. It was a great experience and we were really impressed with the level of care!
I went to the Plainfield emergency location for pain in my stomach. I previously went to Copley and it had over a six hour wait. I went home from Copley then decided to go to Edwards Plainfield. They got me in right away. Nurses and the …
Staff on the peds floor was simply amazing. They made my daughter and I feel so comfortable and whatever we needed they delivered. Everyone was SO nice and was very attentive.
Numerous failed surgeries which left me disabled. Yes there are a few good doctors and nurses Etc. However I have been misdiagnosed and not treated properly on numerous occasions. With God as my witness I hope I never ever have to be there …
Dr. Moen was excellent and so was everyone that I came in contact with.
I would like to recognize Tiffany RN, on the surgical floor for her excellent care and bed side manner.
Thank you.
I went there about a month ago with a fib and chest pains shortness of breath. They let me sit and sit. They have no triage or severity discretion. My granddaughter is in their emergency right now with covid, screaming her heart out. She’s 5 months old. Been there for over an hour. Beware. They’ll let you die in the lobby.
went in 9/19 for a ultrasound and receptionist and ultrasound teck were rude and refused to see me even doe i was only 5 minutes late despite me calling them when i was in the parking lot. The receprionist pointed and said the parking lot …
Was taken care of immediately. The staff was awesome and friendly. This was the first endoscopy and colonoscopy I had at edwards hospital.
Doctor Dhalakie was so friendly, professional and kind. Thank you to all of you …
My experience is with my brother being there. He was in the hospital for 5 weeks August through September of this year. He has congestive heart failure and while there, was diagnosed with cancer. He was discharged with no plan in place to …
If I could give 0 stars I would the ER nurses are horrible the staff need training on bedside manor they are lazy and don’t know how to treat their patients! I’ve never seen such unprofessional behavior from people who have others lives in their hands ever! DRIVE TO NORTHWESTERN ITS WELL WORTH THE TRIP.
I have been waiting for 3 hours so far. There were maybe 4 people when I arrived. Now they are 40 or more crammed in everywhere. Nothing being done except taking temps and insurance. …
Very frustrating! POOR communication skills between The Drs and Nurses and between the techs and nurses. So called protocols are only followed/enforced by some not all, making it confusing and frustrating for the patients and frustrating …
I was at the hospital to be evaluated for a leg wound as a result of being hit by a volleyball. The staff at the wound Care Clinic were very reassuring. competent and professional. I knew I was at the right place and treatment is going …
I recently was admitted for the weekend at the main campus of Edward Hospital. I’m happy to say after all the tests everything is okay. I have the highest praise for the doctors, the nurses, to the techs, as well as all the people that were …
Been going to this hospital for 23+ years… The ER was the worst experience ever. Waited longer than an hour and was the only person waiting for more than 35 minutes. They allowed what appeared to be a homeless man sleep on the chairs that …
Staff was was extremely slow. We waited 4 hours to be treated which is ridiculous for any hospital in Naperville. If you have a serious illness and need to be seen quickly, do NOT come here. The entire waiting room is full of sick people and the staff can not manage it
The ER process is a bit messed up, but the staff is amazing. My stay in the hospital was so much better than my previous stays at St Joe’s in Joliet. Absolutely amazing staff, from techs to food service to nurses, everyone was wonderful
Every person, and I mean EVERY SINGLE PERSON I came into to contact with was amazing!!!! They showed respect, compassion, cared about what I was saying and helped in any way they could. The doctors, nurses, PCTs, the Hospitalist, the …
Registration process was easy and fast at Edward heart hospital lab. The lab techs were very friendly and calming. They made a stressful scary lab draw calming and “pleasant”. Best place in the area to get blood work done.
Overall the experience and professionalism was good. However one day a dr stepped into my room and said he was just checking up on me. I showed him where one of my ivs had sprung a leak and was bleeding, enough to where it was dripping on …
I had a thyroid biopsy and that experience went perfectly fine. However the scheduling aspect was a mess. I I scheduled the procedure on 12/8.22 for 12/22/22. On 12/21 I receive a call saying they need to reschedule since they didn’t …
I came in with a kidney infection. I had severe pain in my side and back and vaginal bleeding. I waited 3 hours just to get my heart rate checked and was sent back to the room for another hour. A teenage boy came in with a busted head, and …
All the staffs were great-Doctora, nurses, other staffs! My son’s(Adam) nurses; Lisa and Lindsey were more than amazing. They were so caring. God bless them.
In the ER from 10am- 3:39pm being mistreated by the front desk Stephanie and the triage nurse Michelle. All of the ER nurses are nasty and rude. Michelle lied on me and was rude and unprofessional. She put me in a hallway to do an ekg …
The staff…the service…the doctors…the nurses…I have never experienced such kindness at a medical facility. The discord did NOT give up until they came up with a for sure diagnosis to what was like a mystery to me being sick for …
I LOVE EDWARD HOSPITAL.
I was scheduled in the endoscopy lab for my every three year Endoscopy. I arrived at the hospital at 6:30am and was greeted by a friendly kind registration …
Mostly a good hospital, however I didn’t appreciate being kept an extra day waiting for MRI to be done. They kept promising but then would say they were backed up. The test wasn’t life or death it was needed to diagnose back pain.
On 10/2/22, I took my two-year-old daughter to ED due to a persistent fever not resolving even with an alternating dosages of Tylenol and Ibuprofen. The ED physician did not examine her ear for infection and simply listen to her breath …
The doctors might try to order unnecessary tests and extend your stay for minor reasons to run up your bill. The support staff will not complete its requires duties. The heart monitor will be going off all night keeping you up and they dont …
I found the staff very professional and helpful. My only concern was the lack cleanliness of the floors in some of the rooms I went to prior to surgery. For example, I struggled with the fact that the washroom I used to do my final body wash with Hibiclens wipes had a very dirty floor!
So I can only give 5 stars on the review but if I could, I would give them every star in the universe, this is one of the absolute best hospital I’ve ever been to, from the moment I walked into the ER I was treated with respect and my …
My husband had an awful experience when he had a recent MRI. The tech was very rude and refused to get him the extra assistance he requires due to his health. She was more interested in getting it done quickly so she could leave after a …
I can’t speak highly enough of the care and treatment I got at Edward. From the doctors to the patient care technician, they were always communicating with me and letting me know what was going on with my treatment plan and how I was …
I came through ER for appendix pain on Sunday night. The ER experience was good.. everyone attentive. I was admitted and they were looking for surgery time on Monday. I couldn’t get the appendix removed until 4pm but all nurses and techs …
Very horrible experience. Went to the ER at 10PM with my 1 year old and waited until 3AM until we finally left without seeing a doctor. We were told multiple times it would only be “another hour”, and when we finally decided to leave and …
From triage to discharge, Edwards’ staff was professional, friendly, and accommodating. All staff members answered my questions and made sure I was comfortable every step of my outpatient experience. I would recommend Edwards Hospital for any outpatient needs.
I recently had to go to the ER and Edwards is the closest. The waiting room was crowded so I knew it would be a bit before getting seen. Luckily this was not a problem for me. The staff in the ER, especially the nurse Liz and Dr Peksa-Sink …
Was there for 2 days. Staff was nice but some strange people there taking vitals. Also never cleaned my room or changed my sheets. I had no where to put anything on my table because there was so much garbage on it that they didn’t take away. Didn’t explain to much when I was released either.
I’m not one to leave reviews. Emergency room is not efficient. They don’t seem understaffed. People standing around talking. I’m still sitting in the emergency room. Stitches were put in 30 min ago. Had to wait 1.5 hours to get seen. Poorly run place.
My experience was horrible. When I was in the emergency room the nurse did not want to help me in and out of bed she told me she had a young back and she wanted to keep her young back so she did not help me in and out of bed I had to do it …
Everyone at your facility made me feel comfortable, safe and informed. The entire staff, including doctors, nurses, patient techs, food service personnel, etc. were excellent. One of the best hospitals I have been to for sure.
Was experiencing chest pain so I went to their emergency department expecting to be seen quickly since the cause of my pain was unknown. I waited over 7 hours and was never seen by a physician. They couldn’t even give me an estimate as to …
Edward’s hospital never fails to amaze me! I love the staff here and doctors nurses there all amazing! Never had an issue and this is the hospital I will continue to use for years to come! Highly recommended had both my children here and several surgeries with no issues great place!
Short wait time in the ER. Staff listened to my symptoms and concerns, addressed my pain quickly and came up with a game plan to my care. Everyone was very nice, explained the steps and continued to monitor my pain and needs. I was admitted …
Had an outpatient procedure and the staff was amazing! The system is a well-oiled machine and the staff did a great job explaining everything and distracting me while I waited. Unlike some hospitals, they made sure I was ready to go before …
Remains the best hospital in the area! I valued the care and listening of all the medical staff involved in my admission. Although my symptoms were vague without an immediately obvious source, I was taken seriously and evaluated completely. Post Covid Syndromes require nothing less!
I had a great experience at Edward hospital from registration all the way through the end of my test. Everyone was smiling and welcoming and friendly. My nurse explained everything thoroughly and I received my follow up instructions afterwards.
This review is from Richard Mathenia. From the moment I entered the emergency room, all staff were very attentive and couldn’t have been nicer. The doctors and nurses in the ER and 3rd floor were extremely attentive and caring. I had great attention and care by everyone I met.
I received inadequate care in the ER. I was sent home without being treated with a condition that could be life threatening. I was not seen by the specialist, only sent a message. I was not given any options or possible solutions. …
All the nurses and doctors were very attentive to all my needs and questions. The care I received here was fantastic. They me know exactly what was going to happen at every stage of my procedure.
My wife and father have both been there on multiple occasions for serious procedures. I can’t say enough great things about the entire staff. Every person involved have been outstanding medically as well as keeping family informed and feeling at ease.
My mom, who has dementia, fell and hit her head, so she was sent to the ER at Edward for care. She is fine now, but had to spend a couple of nights in the hospital for observation. Mom can be feisty — combative even — thanks to this nasty …
As always the service at Edwards went smoothly and on schedule. Doctors and nurses were capable and attentive from registration thru dismissal. I felt confident and in good hands the whole time. Thank you for your excellent care. Helen
The care I received from nurses and technicians while in my room before and after my surgery was excellent. Professional and caring individuals. But…a 5 hour wait in the emergency room to see a doctor!?! I was told in triage that most …
One of the greatest experiences. Had my first born on Dec. 19th and the care we received was beyond excellent. Special shout-out to a few nurses who really went the extra mile to make our stay as comfortable as possible, and gave us awesome …
Edward Hospital is the best Hospital in the entire suburban area. Staff are all super friendly and helpful. They take very good care of you while you’re there. Doctors are amazing. I (unfortunately) have been there several times and its always superior service
Absolutely outstanding through the entire process from registration through testing. Staff were exceptional clinically and professional and at all times displayed a respect and concern for the physical and emotional well being of the …
I had surgery July 20th and my post op care was impeccable. I had two male nurses Ben was one and he was thorough and compassionate can’t remember the evening shifts nurse name but he was great. He tried everything to control my pain and …
Did two nights B&B in Edward following a minor scare. A battery of tests over two days reduced my wife’s stress level and indicated I’m going to be around to bother her for some time. …
New to Cardio-Pulmonary Rehab, I had no idea what to expect on my first day. I was greeted warmly by my rehab specialist and introduced to the other on-duty staff members. They made me feel welcome and calm in what could be stressful …
Financial Warning!!! I wanted to post a warning for anyone going to a doctors office visit in the hospital. I was scheduling my routine 20 week pregnancy ultrasound and was told to pick an office. I had gone to other offices in previous …
From start to finish, timely, efficient and caring. All medical staff were highly professional, positive and kind. My doctor explained the situation well and didn’t rush off, although I know he had other patients waiting. He was clear, thoughtful and gentle.
Hospital staff are always so kind and respectful. My daughter goes to the Heart Hospital every year for her echo and she actually likes going. She is 5 and extremely shy but she is always happy and calm during her appointments thank you to the staff. You guys are the best!!!
All of the doctors and nurses at Edward Hospital of Naperville are the absolute best caregivers I have ever been treated by. The doctors were informative, personable and showed genuine empathy. The nursing staff and assistants were very …
The doctors office called me. They were running ahead of schedule, would I like to come in an hour early? Sure. EVERYONE in the hospital was kind and helpful. They put me in a waiting room. Got me all cozy in a blanket, blowing warm air on …
This was the first time being at Edward Hospital for my ankle reconstruction. From the minute i checked in until the next day when i was checked out, i can honestly say it was the best experience i have ever had! I can still remember the …
Probably the best hospital I’ve ever been to. I delivered my daughter there and the nurses were so caring and kind. Lead nurse Jackie went out of her way to come see me when she knew I was in labor. The staff starts to feel like your friends and helps you get the best outcome.
Waited 3 hours to been seen while they call so many people names before mines. Then another lady who came after me gets a way better room than me . I guess cause I’m Black I have to get the mental health room. So pathetic. Then the nurse …
I had a heart cauterization procedure to see what blockage I had. The procedure went smoothly and Dr Goodwin and all the nurses and staff were great. They could not have been more pleasant, courteous and professional. I was discharged and …
My family and I have been here at Edwards hospital nov 19-20 in the er and the entire night shift staff except for the doctor and my father’s immediate nurse were absolutely horrible. They were extremely loud ( even more so when asked to …
My experience was good from the beginning to the end. Everyone was so nice and courteous. I felt comfortable with every assistant from registration, to
the holding room , then to the OR for the procedure I was there to get done and …
Extraordinary level of care provided during my hospital stay at Edward Hospital (main campus). Admission was extremely efficient and the care surrounding me as a patient was above my high standards expectation. The nursing and tech teams …
I went into the ER this past weekend (May 14th). Dr Hoover seemed to rush and not give clear answers. I get it, it’s an ER on a Saturday but he didn’t explain any results. I ended up being admitted. Dr Dunne was absolutely amazing. He …
The appointment went quickly and efficiently. Check in was easy and the wait time was short. Definitely would recommend.
Ease of check in, friendly staff. Felt busy but not too busy and I did not feel like staff was herding cats. Efficient process and doctor was thorough and anesthesiologist both were kind.
I am doing this review for my mom per her request. Edward Hospital has always been my family’s hospital. The ER nurse was very comforting to mom. The phlebotomist, the X-ray tech and admissions were very understanding to my aging mom. The …
Went to Edward for an Echo Stress test. Check in was feast and easy, very little wait time. As for the test itself, a different story. The monitor that the techs tried to attach to my waist kept trying to fall off and was sliding down my …
I can only imagine how difficult it must be to be in the medical profession these days. I just also wish that I didn’t feel like the doctors and medical staff would take a bit more time with their patients that might be scared or confused. …
Went here for day-surgery. Pre-op arrival directions were excellent and parking easy. I was checked in and taken on time. The nurses and attendants were so kind in preparing me , and afterwards were there to assist me in recovery. Overall a very well-planned and efficient experience.
Service was competent. However, there were several billing errors submitting to insurance that required multiple phone calls and an entire year to get them to correct. Their costs are significantly higher than other providers and they have …
Edward is a great hospital with a bunch of great Drs and nurses.
The care that I received was second to none. Hope I never have to go back but if I do, Edward’s is the place for the best care.
Everything was excellent the Care from the Nurses was Top Notch I was well taken care of. Thank You all that helped.
I recently had the unfortunate experience of being hospitalized for 5.5 days but everyone at Edward hospital really made the best of my stay. Everyone (Drs, RNs, Techs, Housekeeping, etc) was so pleasant-shout out to Jordan, Kate, Parve, …
My son Cayden had an MRI done this morning, his nurses and all the staff were absolutely amazing. They went above and beyond to make him as comfortable as possible. His nurse brought in some toys and he mentioned his love for monster …
I went here for a procedure in labor and delivery. The staff was incredible! Everyone from the receptionist to every nurse I met were welcoming and friendly. They made me feel comfortable and at ease for a procedure I was very anxious about having.
Had my first baby at Edward – could not recommend more! Little guy had an unexpected, early arrival with some medical complications during labor. It was absolutely terrifying, but I felt like I was in great hands every step of the way with …
ER care was excellent. My husband has Parkinson’s. His admit was non Parkinson’s related but his ER care took that into consideration. His care on the floor was also excellent. My worry of him not getting his many PD meds on time was not an …
My care before surgery was exceptional. Everyone in the operating room made me feel so comfortable before my surgery. In recovery my nurse Sara was awesome! I felt the night nurse & tech could have been more attentive. The day nurse & tech were great. Especially the tech.
I can’t begin to explain my experience at Edward Hospital except when you find something so good that-that feeling last forever and nothing else can take it’s place like my first experience at Edwards in 2011 with colon cancer and now again …
I cannot Thank the employees enough: from my surgeon Dr Olsen, the anesthesiologists, nursing staff etc for the amazing care I received at Edwards hospital. My whole surgical experience was very pleasant and I attribute that to the staff as a whole!!!!!
I’m currently receiving the best possible care in the area for MILES. Highly recommend.
Endoscopy was performed. South garage covered walkway to main hospital – a big plus. Next, a one floor elevator ride to Endoscopy suite and check-in. Short wait before admittance to private room. Short prep, then long wait for surgeon …
I am 70 years-old, not “vaccined” and went into Edward emergency with a positive Covid 19 testing. I was admitted due to low oxygen. From the time I hit the emergency room (no wait) to my discharge 5 days later, the Edward staff was …
Need higher chairs and new chairs for comfort in waiting area’s would be nice but over all nice clean and wonderful hospital to visit
I had the best experience delivering my baby at Edward. They made sure I was comfortable and used every technique to help with my delivery. All the nurses and doctors were extremely knowledgeable and so helpful. Highly recommend!!
This was our daughters first trip to the hospital in her 9years and man it was a great experience. The pediatric ward was amazing. The nurses and dr’s were awesome. Not only was it her first trip to the hospital but it also happened to be …
Worst experience ever. Falsified doctor reports, total lack of care. I was left in an er room for 5 hours unmonitored with Temps in the room so high I literally almost passed out. Was not even given something to drink or God forbid a cool …
I was admitted with Covid. The great staff of doctors and nursing staff saved my life! I owe my life to this hospital! Christmas will be possible due to the incredible staff that had all the confidence in my recovery at a time I was not as …
I was impressed with all of the staff members at each point. They were warm, conscientious, and courteous, explaining things to me along the way and helping me feel at ease. I am really impressed with the team who did my mid-line IV for the …
My wife gave birth here. We don’t love hospitals (not sure who does), but Edward was amazing overall! The labor & deliver nurses were top notch (shoutout to Simi & Lauren), and the care we received was fantastic. Very happy with Edward and would highly recommend.
Had two carotid artery surgeries in 4 weeks. I could not have asked for a better care team both times. The entire staff was very friendly and attentive to my condition and needs. I would highly recommend Edwards to everyone.
I was scheduled for removal of my gallbladder. Because of CoVid, my husband was unable to accompany me during surgery. He dropped me off and I was in totally great hands! My procedure was out-patient and iI was well cared for by all the …
I found the personnel at Edwards Hospital to be very friendly and engaging. They would go out of their way to help me and meet my every need. I found the area in general very clean and convenient. Their technology was easy to work with and provided early returns of information and test results. I am happy to use their services.
Despite the current challenges all healthcare staff is facing almost everywhere, the staff at Edwards is truly outstanding in how it cares for and treats their patients. Always upbeat, friendly, accommodating and making the patient feel …
It has been stressful. Basically proper medication was not given so that made situation worse. Overall we are not happy with the Service first two days.
I had a great experience at Edward’s Hospital. I went in because my catheter popped out. While I was there I had a cold and they took care of that too. Jen and Marissa were terrific when it comes to quickly responding and making me feel as …
The staff explained everything and would ask if I was comfortable. The staff gave me warm blankets and put the tv on for me to watch during my test. …
I’ve never had a bad experience at Edwards. They make you feel like family.
What a pleasant surprise. This was my first time using this hospital and I never knew such quality existed. Every employee I interacted with was 100xs more caring than the local big medical group and other hospitals in the area. Well done!
All the nurses were fantastic! They actually listened to me about the BP cup I needed on my left arm. IV in right!!
This review is about labor and delivery. From the moment I checked in to the day I checked out, everyone was pleasant, respectful, kind, and empathetic. That includes the room service staff, nurses, doctors, pct’s, massage therapist, Baby …
Short wait time to get into ER room! Once in, it did take time for diagnosis and ultimately being admitted, but I felt it was great.
Nurses, doctors, and all staff were extremely helpful and professional. Every person that I came into contact with made me feel like they REALLY cared about me! It was obvious that excellent staff are being hired and trained. Senior …
My incredible nurses and techs made 5 days in the hospital seem not quite so bad. Thank you to all on the orthopedic floor.
Very consideration staff made me feel safe and comfortable throughout the process, which is everything I needed.
The pediatric center here missed diagnosed my son with toxic synovitis, i am now at luries Childrens hospital in downtown Chicago and was just told my son has an infection in the bone! Thank god i chose to come here after no physical changes with his hip pain. I wish I would have caught this sooner. He might need surgery now.
The care at Edwards Hospital was excellent! From nurses, assistants and doctors. My issue is with billing. I received a bill which I pd in full, yet I was continually billed for $11.85 for administrative fees for a payment plan. I did make monthly payments however I did not use their payment plan services. I am so disappointed.
Emer. Care was great Dr. Parker was very concerned about Margery. I cannot say enough about the Nursing staff and tech. After she was transfer to the Cardiac floor and bed the same loving care was given by that staff guided by Dr. Stauch …
Excellent care at Edwards health Hospital main campus. I highly recommend them. Everyone is very professional and knowledgeable. Definitely worth the long drive.
I had a procedure done and because the gurney that wheeled me down to the OR would not fit in the OR, they had to park the gurney “down the road apiece” and I climbed off, keeping all my wires and monitors intact, and walked to the OR. …
Excellent service with kindness and great competence. The MRI tech Beth was superb.
Dr. Falah and the nurses were all excellent.
100% satisfied with all the care and attention to detail and put me at ease.
Definitely 100% pleased
Edward hospital was just phenomenal for my knee replacement surgery! Each area that I went to prior to the surgery was well staffed, well organized, and took care of me right away. Unbelievable teamwork and coordination! …
Excellent care when admitted recently thru ER for being unable to stand, walk and trouble breathing. Everyone I had contact with cared about me as a person and were very professional. Answered all my questions. Follow up on needs. Assisted me with transition to short term rehab.
My husband and I just welcomed our first child at Edwards in Naperville and couldn’t be more pleased with our birth experience. The nurses and doctors were incredible! They took such good care of us from the beginning of our stay until we …
UPDATE: I had posted the review BELOW yesterday and someone from “Patient Health Services” (or similar) called and explained how the charges work which I essentially knew. By repeatedly saying that they are not trying to blame the patient …
Waited patiently for 45 minutes in the waiting room before finally saying something after my wife checked in. During this 45 minute wait we listened to office staff talk about other patients complaining they never show for appointments etc. …
I brought my mother to the office to see Dr Caron Neurologist and or his associates. She was instructed to follow up within 3 days from her ER visit . The soonest available appointment was for many weeks out from her visit at the EDWARDS …
I had rotator cuff surgery on March 15, 2022 in Outpatient Surgery and the entire staff was very friendly, helpful and knowledgeable. Ms.Hamilton, one of several great nurses, made sure I was comfortable, answered my questions and helped …
I had a very bad experience with a misaligned, nonunion osteotomy done at a Duly Health surgical center, so I was very nervous The orthopedic surgeon attempting to recover my mobility uses Edward Hospital. …
I had knee surgery by Dr. Andrew Kim followed 6 days later by emergency gallbladder and urological surgery. My care was excellent–including every individual from my general surgeon Timothy Stear and urologist Dr Cameron Jirschele, down the …
I was admitted to the Cardiac unit. The nurses (Cindy, Jackie and Amy) and their Technicians were wonderful!
I was beyond impressed with the care I received at Edward Hospital in Naperville! From the moment we stepped foot in the hospital everyone was so caring and helpful! My doctor, nurses and staff made sure that I was comfortable and took …
I had a similar experience as Kenna Hines. Had a radical hysterectomy and was totally ignored, my oxygen beeper went off several times, no one came in to check it. Pressed the call button and no one came. I was in a teeny room with very …
The outpatient check-in procedure was quick and the lady was extremely friendly and personable. The staff that did the X-rays and test were also very kind and friendly when dealing with my son. My only complaint is that it took 40 mins to …
I went to the er and sat in the waiting room for 3 hours to receive 10 minute care from dr. Scott T yilk then he had the audacity to say “your symptoms and health issues aren’t important enough for me to treat you” then wrote in my chart …
I arrived a bit early for my procedure. Staff was very welcoming. The nurse (Chris) was very nice and professional – answered all my questions – made me feel as comfortable as possible – love the warm blanket. …
The staff, although obviously understaffed, did an amazing job! They explained everything to me about the treatment I was in need of and tests I was scheduled for. I would have loved to have two pillows but I understand that is truly a …
My Daughter went to Edwards ER on 4/29/22-which turned into a inpatient stay. The ER Doctor was a Joke! He said it may be your gallbladder that is giving you extreme pain, but I don’t know that you really need Surgery, kept talking to …
Edwards Hospital is a very caring and professional hospital. I was treated with respect and dignity. My health concern was treated quickly, but more importantly the doctors and nurses all listened to me , and I felt part of the team. the …
I had my daughter at Edward Hospital at the end of May. All of the testing that I had done for months along with a false alarm, ER visit, and the actual birthing experience itself were so great thanks to the incredible people who work here. …
The last time I visited Edward Hospital was in January 2020 for the birth of my grandson. It was a wonderful experience then and a good experience this time too. Support staff was helpful and friendly. The technicians were very thorough …
Worst hospital and worst level of care I’ve ever seen from a Healthcare facility. Following complications from the most common surgery, a return to the ER was required and we saw the staff dismissing my partner until they discovered he was …
I always get treated well at Edward. They have some really wonderful people. This is the only hospital that I will go to.
Great hospital did surgery on my Grandson lungs he is in the very best of Health. …
I spent one day after surgery and it was a very pleasant 24 hours.The nurses were very helpful and all had a pleasant disposition. They where always asking if I needed something or needed help with something. The areas I visited very very …
Unqualified nurse with too much confidence in her lack of ability botched some extremely simple stitches to the point that I had to cut them out the next day and fix them in order to keep from having nasty scars. I know we are all …
The Edward Hospital Would Care doctor and nurses were absolutely fantastic!!! They are a professional team of wound care specialists who really took care of healing my mother’s wounds on both of her legs extremely fast. I can’t say enough …
Had an outpatient procedure on March 7th. It was the first procedure of the day which means a 7:30am surgery time. From checking in all the way through pre-op preparation the nursing and medical professionals are top notch. They were …
Went recently for a knee replacement at Edward Hospital-Main Campus. Could not have asked for better care from nurses and other staff. Dr. Ryan Sullivan is the best. Thank you all for being compassionate and caring and making my hospital stay as comfortable as possible.
I recently went to Edward’s Hospital for a medical procedure. The plan was to stay overnight and be released the next day.
Unfortunately my body had other plans and threw in some complications. …
The worst care of have ever seen! Spent 5 hours in the ER with Pancreatitis, no pain meds. No one checked on me..I had to scream for a nurse in order to go to the bathroom. Once I was upstairs it took another hour to get pain medicine. …
I have stage 3 colon cancer. I chose Edward Hospital because of their outstanding service and care. Every doctor and nurse and technician that I have met has been extremely kind and knowledgeable. I would highly recommend Edward hospital for all your medical needs. If I could give more than five stars I would.
Recently prior to my MRI, the IV Team placed the intravenous connection for me. The is my first experience with using ultrasound to locate a vein. After decades of pokes at many different facilities to find my deep and thin vessels, this …
I and my wife are coming to Edwards hospital for long time. I was on 8th floor and nobody was there to take care of me. I asked for pillow, bed sheet, towels, staff on the floor said we ran out of everything. Nurses were not listening at …
I received the best care from the staff at Edward. All of the doctors, nurses and other medical staff were always so nice and professional. They took great care of me while I was there, and I always felt to be in good hands. The only negative thing I can say is that my food always arrived cold, but that’s a minor point.
Dr Theresa Lee was Amazing from start to finish. Our pre-op meeting was informative and refreshing. The Entire staff treated me as if I was the only patient in the hospital. PLEASANT smiles all the way around. A Great experience.
Absolutely first rate care! I’d checked in online the day before my procedure so check in was a breeze.
RN Ann phoned me the day before my procedure to answer any questions and allay …
Amazing hospital staff. Our first delivery went so smooth. The team after was incredible. They really take the time to teach you and prepare you for what the baby needs. The night staff was especially incredible. We really felt taken care of and 100% recommend to family and friends.
From the moment of actually entering the facility and greeted by the hospital security it truly was a comforting experience. The care staff at Edward hospital were very helpful. They were very attentive and thorough in how they …
The concern and professionalism of all staff… from the person that checks people coming in, to the Nurses and Techs to the Valet parking guys. …
My stay at Edward Hospital was excellent. The quality of care and communication from doctors, nurses and all the staff on the 4th floor was outstanding. Everyone was so accommodating. I could not have asked for a better team of professionals….a genuine group of people.
The hospital staff and the rooms were perfect. The rooms were clean and private. The hospital staff was so helpful and patient. It made my first time being in a hospital overnight easier. Thank you for everything. My family goes here for and now I understand why.
We arrived at the Er on Saturday at 440 by ambulance. I arrived earlier than the ambulance. Waited and then I was taken back. The doctor on staff was great and the nurse Patrick was outstanding. They made an emergency surgery reassuring for …
All the nurses and staff were friendly and kind. They all took great care of me. I spoke with my doctor and anesthesiologist before my procedure. That was comforting. Thank you to all the staff, nurses and doctors who put their lives on the line everyday to help others. I am grateful and appreciate all of your care!!
While visiting my son in Naperville, I had to have emergency surgery at Edward hospital earlier this month. From my visit to the ER through my discharge from Edward Hospital, I received excellent and timely care. Additionally my followup …
I was there for surgery and an over night stay. The nurses were incredible. They were like a well tuned machine prior to surgery. Everything moved along fine except that the doctor was delayed due to complications in a prior surgery. …
Edward’s Hospital is such a great Hospital. I received the best care from the girl at the front desk to outpatient surgery. The nurses, anesthesiologist and Doctor Kyhos my orthopedic surgeon were so efficient. I received the best care any patient would expect. They are truly appreciated and caring staff.
The surgeon of course was exceptional. Both nurses were great. I only remember Joann’s name and Cheryl who wheeled me out to my car was also great. I had a wonderful experience.
Mine was an unexpected emergency that forced me to spend two nights and then return two days later for surgery. I received exceptional medical care and the staff was outstanding. Everyone involved was upbeat, willing to answer questions, …
Professional standards are way above and beyond anything we expected. Thorough care and high quality of services efficiently diagnosed, treated, and fixed all health issues and concerns and when we left they set us on a course of wellness …
Everyone there was really concerned about what was happening to me. Yet they could not find the problem even with all the different scans that they did. I thank God that 2 different times different teams and doctors saw what I experienced …
I had a recent 2 night stay at Edward after having elective surgery. Every aspect of the process was efficient, professional and easy to understand. From the communication prior to surgery, to the care I received on the day of from check in …
I had a wonderful experience. Doctors and nurses were on target as far as their competence. They also demonstrated compassion, as though they were suffering as you. Everything was efficient and welcoming and friendly. The food was plentiful …
On Christmas Day 2021, I was transferred to the Edward Hospital for treatment of an ailing gall bladder filled with gallstones. …
Not only is the hospital beautiful, It’s clean. My mother had a stroke 3 hours away from home. The doctors and nurses took wonderful care of her. They even allowed me to stay all night with my mother because it was late and I was so far …
I was at Edward hospital for a hysterectomy. The surgery went well. But the after care was not okay. When I got put in a room an had my own nurses. Many of them didn’t help or even hear about the pain. They only helped me once in the …
I wish there was an option for an eighth of a star, because these people do not deserve a whole star. A lot of the staff at this hospital are extremely rude and do not care for their patients. I was treated like an animal rather than a …
I’ve never had a better experience at any Hospital. No one wants a Hospital stay but if I have to go to one, I’m going to Edwards in Naperville!
Dad has been here since Monday night with a broken hip. It is now Wednesday night. Dad hasn’t eaten anything due to planned surgery. Surgery has been postponed twice due to dirty instruments. If surgery is postponed again I am sending dad to Central DuPage Hospital.
I was very pleased with how caring the nurses and techs and everyone even the food staff were. I was in fir an infectious disease and they had to protect themselves with full garb every time they came in which unfortunately happened a lot …
I was very happy with my hospital. Every was friendly and explained what was going to happen and there were no problems.
While the Travel office physician is highly competent and professional, staff is not. There is unreasonable wait time and exorbitant charges for vaccines.
Nurse Sarah was wonderful, have not yet interacted with any other nurses, a heart specialist came in to talk to us, I am my mother’s POA, medically and financially, the doctor was specifically talking to mom, thought that was weird, If a …
Everything went smoothly, proficiently and professionally, an excellent explanation of results which left us fully satisfied and confident in continuing to utilize Edward-Elmhurst as our primary and preferred source of health care and services!😃 …
I was discharged in the worst of health. As I was leaving the hospital I was vomiting all over the north parking lot. I was feeling very lackadaisical and given 30 minutes to dress and get out. The worst discharge ever. However the ICU department. Outstanding…. the 7th floor discharge… despicable… shame on you.
Another great experience with Edwards Hospital from the time I walked in the front door until I was escorted to my car.
Staff are always going way beyove and super beyond. This faculty Saved my neck more than a few times. I love how diligent and extraordinary heros more than a handful of the staff are.
The nurses and technicians were very helpful and attentive. They were very concerned about making me comfortable when I was in a lot of pain.
No one wants to have to go to the hospital but if you must there is no better place than Edwards in Naperville.. Compassionate, kind and thorough. Could not ask for better care!
The tech, Sam, was such a calming presence. She explained every step and was so easy to work with. Having preregistered online, check in was fast and test was prompt.
For the most part all went well. I was disappointed in that it appeared no one was familiar with my medications even after reviewing them with at least 2 different people and the info being in mychart. Some of the meds can serve multiple purposes and it was clearly stated with the med as for which purpose it was being used.
Edward Hospital took very good care of me before, during, and after my surgery. I have had a great experience with them!
Excellent care, attention and professionalism by all medical & support staff! I had a stroke and had no idea on the damage or corrective plan. They handled it all, calmed me down, treated all symptoms and created a plan to help me recover. Thanks to all at Edwards!
Staff was good. 2 shout outs for 2 nurses that went above and beyond at the heart hospital Rita M in the icu and than Kendyl K on the cardiac unit 8th floor.
Wonderful experience! Best hospital I have ever been in keep up the great work. Thank you for caring so much in are time of need!
Excellent
The hospital was
clean, comfortable and good service.
I appreciate the personal who assisted me.
Lousy response from advanced scheduling department on trying to get a time for the scheduled colonoscopy. Was shunted to several departments and personnel and no one had a clear idea of who could give that info. Listen to my wife’s long telephone conversations with hospital staff.
Appointment time was honored, all staff involved were competent & kind, facility was amazing fir many reasons, and doctor instilled confidence in a successful result – which hapoened.
Dr Krishnan and all members of the staff showed their usual excellence in my recent cardioversion. I searched carefully for the best heart doctor and Dr. Krishnan is one of the best decisions I have ever made.
The entire medical staff were kind and took very good care of me. From the emergency room up to the cardiovascular unit. Very professional and sympathetic.
We had our delivery here, and simply couldn’t ask for a better experience. Everyone was a delight to deal with, and I wish our sleep-deprived brains could manage all the names that deserve recognition. Dr. Josupait and Dr. Olson, Nurse …
only had one problem, everything else was great. when i was 1st in pre-op, after i had IV put in, i was left alone to wait to be taken to surgery. after a while i had to use the bathroom, however i did not see a remote with a button to …
This review covers only one item, namely, echocardiogram testing at Edward Heart Hospital. I registered, waited briefly, was called and escorted into the lab; testing took approximately 40 minutes, and I was released. I have since learned that the test showed no abnormalities. I was pleased on both counts!
Disappointed with care from aids that were unfamiliar with care of patients with spine pain. Also, housekeeping was substandard, trash on the floors food was substandard compared to the cafeteria.
so went to the ER because of hurt ankles and they put me in the storage room. Not an exam room like everyone else but a storage room. And the “Dr” who came in wasn’t wearing white coat but Brown and no badge. They haven’t changed in how …
Never had this test before and everyone was so nice and informative of what to expect. Parking was easy and the greeters were friendly.
MRI tech Sherri,”Sherri with an I not Y” is the only tech that I would have my test with again!
She was so kind,nice,professional,the prime example how anyone who works with …
My father was in Edwards for two weeks. He had blood pressure and medication issues that needed attention. I was so impressed with every employee. They are top notch contributors to the entire hospital. I am semi-retired and thinking of …
The nurses at Edwards’s left something to be desired! I felt they couldn’t be bothered! I was supposed to get medication in the evening but until I called them at 11:00 was it brought to me! The CNNS were helpful but the RNS had no bedside …
Had a mastectomy at Edward Hospital. Everyone at the hospital treated me with care and professionalism. Throughout my chemo treatment it has been the same. My treatment team is wonderful to work with.
Staff was professional and spoke to me in great details, each and everyone of them. I felt safe and comfortable.
So I was in for a blocked bowel and for 6 days had an ng tube. The nurses were outstanding. But when it was finally removed and I could have a liquid diet (broth and jello) it was great. Then they put me on a full liquid diet I was soooo …
On June 23, I had a Caesarean section performed by Dr. Megan Matielski. Megan Matielski’s wonderful doctor took care of me throughout my pregnancy. the operation went smoothly as well. this doctor is a real gem at Edward Hospital. what …
Dr. Herbert and his staff were terrific! My wife and I couldn’t have been more pleased! Top Notch medical care!
I went to Edward hospital ER today. This people are so rude. I don’t know how they treat other people. For me that was clear racist rude staff. My son has been going through high spike fever. I have been in urgent care before. I explained …
ER DR was excellent. The ER was extremely busy and we had to wait a long time; however, once we saw the doctor the process moved along quickly. We were referred to Dr Tran for follow-up and he is a 10 star doctor.
I had the best experience at Edward Hospital before, during and after my hip surgery. The orthopedic floor’s nurses, aides, therapists, clerical staff and of course my doctor, Dr. Ryan Sullivan, were outstanding. They were respectful, kind, sympathetic and professional. I truly cannot think of any improvement needed.
Although the ER waiting time was very long, all the care and treatment was excellent. All the nurses, doctors, techs and other personnel were very attentive, friendly and professional. I received the best possible care.
Terrible terrible hospital. My mom is here and my sisters and I travelled from different states. They said visiting hours was until 8pm. I have 2 sisters pregnant in the room and the nurse, Donna on the 2nd floor was so rude!!! She kicked …
I was a patient at Edward for 6 days as a result of emergency surgery. My surgeon did a great job and had a great bedside manner. I felt that he and the hospitalists provided great care. The majority of the nurses and techs were caring, …
Had a good experience when I has a patient at the hospital. Staff was professional and yet very comfortably serving.
I would never recommend this hospital. They are incompetent. My mother passed away on their watch. They take a look at a person’s age & judge right then & there whether they are deserving of treatment.
I was brought in through the ER. Everyone was attentive and concerned. I have to especially commend the xray techs that had to do the x-rays. I had a horrible femur break but they managed to do a the pictures on the cart so I wouldn’t have …
I just want to say that I travel 70 min to get to Edwards hospital and know it’s well worth the time.
The entire staff are great!!!. The hospital has valet parking which is awesome …
Everything was pretty much first class as far as I am concerned. Of course I knew it would be since I was an employee myself at Edward Hospital at one time. Special thanks to my surgeon and anesthesiologist. I knew I was in good hands …
I had a good experience. I was very nervous but the nurses taking care of me made me feel as relaxed as they could. The procedure was a little delayed because of an emergency, but I was kept informed. All the way through the procedure I …
I found this hospital while looking for a midwife unit that offered a water birth and nitrous oxide and I’m so glad I decided to come here! The hospital is very new/updated. And everyone has been very kind and they try to accommodate you …
Edward experiences are always pleasant, efficient and comfortable. This one, I wish you would tell me which one we’re talking about, was probably no different. What date? What department?
Great nursing staff Katie and Allynda on 8th floor made my daughter feel comfortable and at ease during her unexpected stay.
I would like to thank the excellent ICU nurses. They put up with me even though I wasn’t the best patient. Your the best.!
Thanks again, Charlie
First time at this hospital facility. It was very dirty in the waiting and food service areas. Layers of dirt from mass amounts of people at the end of December. Disappointed that staff could not keep up to ensure cleanliness and the spread of germs. Thankfully I will not be returning.
We waited for 5 hours in the emergency room. Our child had a fever. The doctor saw 30 seconds. Now the boy is worse. I am currently looking for another hospital.
While I never look forward to Hospital Procedures, especially when it pertains to my Heart, the medical staff (RN’s, Doctors and even the Volunteers at Midwest Cardio) have been top notch.
The staff was amazing Both nurses I had were so efficient and friendly Dr. Kelly made me wish she was my full time doctor and Claudia who handled the fitness portion of my Health Dynamics check up, had the most wonderful attitude and made the process fly by because she made it easy and fun Please Thank Them For Me
Terry Kennedy
Pleased with the hospital care.
Wish you had better accommodations for
Special Needs adults to stay with the patient.
It was difficult sleeping in a chair for my dtr.
The nurse were great,
They listen to my concerns
Very pleasant to be around. …
I always feel taken care and safe here… even when my anxiety is high… there is always someone there to ease your worries. Even the surgical liaison for the hospital stopped in to see me.
ER visit and overnight stay and got 3 diagnosis from 3 different doctors. They ran every test imaginable but still got “if I had to guess”…. …
The hospital acted quickly to ascertain what the cause of my “seizure” was but after ruling out stroke or an official diagnosis of seizure the neurologist who treated me left no word as to any other actions she or the hospital may want to …
I Have Had So Many Bad Experiences With This Hospital. I Have Been Humiliated By This Hospital. I Once Was There In The ER. When I WS Discharged, The Nurses Had No To To Help Me Get My Bra And Top On. So I Was Sat Out In The Lobby Holding …
I was extremely sick when I was brought by ambulance to Edward Hospital
Despite my medical issues I was treated
kindly, effectively and with TLC by all those who attended me. …
The Dr, staff and everyone involved in my tests were excellent initially. That was 6 days ago and no follow from Dr office. I have what appears to be a serious finding but I can’t get thru- hold for 20-30 minutes and no answer. Leave messages, no return call. I moving on to a different cardiologist.
Great experience!
All the cardio nurses Kyra, Chelsea and Kelli were all very informative and helped me to understand the process and tests that were scheduled. Very professional and great bedside manor.
Very welcoming and concerned for your comfort. Nursing and surgical team were extremely friendly and even funny, which helps so much to ease any anxiety. Totally professional.
Always receive excellent care at Edward. From registration, to transport, to anesthesiology, to the surgical team, every single person shows genuine care and concern for patients. It makes a difficult time always less difficult. Thank you Edward team for always taking such good care of me and my family.
The nursing staff from pre-op to recovery room were very friendly and compassionate. They were very knowledgeable and explained everything in a way that was very easy to understand and remember.
The staff and nurses mean well, but they are overworked and understaffed. I was neglected many times when I needed help. It honestly depended on who was my RN/tech for the day. Some are definitely better than others. Visiting the hospital …
Planning and communications responsive from beginning of process. Registration was quick and efficient. Surgeon was pleasant and also efficient. Found PT instructions for continuing exercises at home somewhat incomplete. Entire arrangements for physical therapy patient responsibility and very confusing.
We were at Edward for the birth of our first child last week. Everything went smoothly and everyone was so, so nice and reassuring. It was a great experience and we were really impressed with the level of care!
I went to the Plainfield emergency location for pain in my stomach. I previously went to Copley and it had over a six hour wait. I went home from Copley then decided to go to Edwards Plainfield. They got me in right away. Nurses and the …
Staff on the peds floor was simply amazing. They made my daughter and I feel so comfortable and whatever we needed they delivered. Everyone was SO nice and was very attentive.
Numerous failed surgeries which left me disabled. Yes there are a few good doctors and nurses Etc. However I have been misdiagnosed and not treated properly on numerous occasions. With God as my witness I hope I never ever have to be there …
Dr. Moen was excellent and so was everyone that I came in contact with.
I would like to recognize Tiffany RN, on the surgical floor for her excellent care and bed side manner.
Thank you.
I went there about a month ago with a fib and chest pains shortness of breath. They let me sit and sit. They have no triage or severity discretion. My granddaughter is in their emergency right now with covid, screaming her heart out. She’s 5 months old. Been there for over an hour. Beware. They’ll let you die in the lobby.
went in 9/19 for a ultrasound and receptionist and ultrasound teck were rude and refused to see me even doe i was only 5 minutes late despite me calling them when i was in the parking lot. The receprionist pointed and said the parking lot …
I find Edwards Hospital facilities to be excellent. They have all the capabilities to take care of my medical needs. …
Was taken care of immediately. The staff was awesome and friendly. This was the first endoscopy and colonoscopy I had at edwards hospital.
Doctor Dhalakie was so friendly, professional and kind. Thank you to all of you …
My experience is with my brother being there. He was in the hospital for 5 weeks August through September of this year. He has congestive heart failure and while there, was diagnosed with cancer. He was discharged with no plan in place to …
If I could give 0 stars I would the ER nurses are horrible the staff need training on bedside manor they are lazy and don’t know how to treat their patients! I’ve never seen such unprofessional behavior from people who have others lives in their hands ever! DRIVE TO NORTHWESTERN ITS WELL WORTH THE TRIP.
I have been waiting for 3 hours so far. There were maybe 4 people when I arrived. Now they are 40 or more crammed in everywhere. Nothing being done except taking temps and insurance. …
Very frustrating! POOR communication skills between The Drs and Nurses and between the techs and nurses. So called protocols are only followed/enforced by some not all, making it confusing and frustrating for the patients and frustrating …
I was at the hospital to be evaluated for a leg wound as a result of being hit by a volleyball. The staff at the wound Care Clinic were very reassuring. competent and professional. I knew I was at the right place and treatment is going …
I recently was admitted for the weekend at the main campus of Edward Hospital. I’m happy to say after all the tests everything is okay. I have the highest praise for the doctors, the nurses, to the techs, as well as all the people that were …
Been going to this hospital for 23+ years… The ER was the worst experience ever. Waited longer than an hour and was the only person waiting for more than 35 minutes. They allowed what appeared to be a homeless man sleep on the chairs that …
Staff was was extremely slow. We waited 4 hours to be treated which is ridiculous for any hospital in Naperville. If you have a serious illness and need to be seen quickly, do NOT come here. The entire waiting room is full of sick people and the staff can not manage it
The ER process is a bit messed up, but the staff is amazing. My stay in the hospital was so much better than my previous stays at St Joe’s in Joliet. Absolutely amazing staff, from techs to food service to nurses, everyone was wonderful
Every person, and I mean EVERY SINGLE PERSON I came into to contact with was amazing!!!! They showed respect, compassion, cared about what I was saying and helped in any way they could. The doctors, nurses, PCTs, the Hospitalist, the …
Registration process was easy and fast at Edward heart hospital lab. The lab techs were very friendly and calming. They made a stressful scary lab draw calming and “pleasant”. Best place in the area to get blood work done.
Overall the experience and professionalism was good. However one day a dr stepped into my room and said he was just checking up on me. I showed him where one of my ivs had sprung a leak and was bleeding, enough to where it was dripping on …
I had a thyroid biopsy and that experience went perfectly fine. However the scheduling aspect was a mess. I I scheduled the procedure on 12/8.22 for 12/22/22. On 12/21 I receive a call saying they need to reschedule since they didn’t …
I came in with a kidney infection. I had severe pain in my side and back and vaginal bleeding. I waited 3 hours just to get my heart rate checked and was sent back to the room for another hour. A teenage boy came in with a busted head, and …
All the staffs were great-Doctora, nurses, other staffs! My son’s(Adam) nurses; Lisa and Lindsey were more than amazing. They were so caring. God bless them.
In the ER from 10am- 3:39pm being mistreated by the front desk Stephanie and the triage nurse Michelle. All of the ER nurses are nasty and rude. Michelle lied on me and was rude and unprofessional. She put me in a hallway to do an ekg …
The staff…the service…the doctors…the nurses…I have never experienced such kindness at a medical facility. The discord did NOT give up until they came up with a for sure diagnosis to what was like a mystery to me being sick for …
I LOVE EDWARD HOSPITAL.
I was scheduled in the endoscopy lab for my every three year Endoscopy. I arrived at the hospital at 6:30am and was greeted by a friendly kind registration …
Mostly a good hospital, however I didn’t appreciate being kept an extra day waiting for MRI to be done. They kept promising but then would say they were backed up. The test wasn’t life or death it was needed to diagnose back pain.
On 10/2/22, I took my two-year-old daughter to ED due to a persistent fever not resolving even with an alternating dosages of Tylenol and Ibuprofen. The ED physician did not examine her ear for infection and simply listen to her breath …
The doctors might try to order unnecessary tests and extend your stay for minor reasons to run up your bill. The support staff will not complete its requires duties. The heart monitor will be going off all night keeping you up and they dont …
I found the staff very professional and helpful. My only concern was the lack cleanliness of the floors in some of the rooms I went to prior to surgery. For example, I struggled with the fact that the washroom I used to do my final body wash with Hibiclens wipes had a very dirty floor!
So I can only give 5 stars on the review but if I could, I would give them every star in the universe, this is one of the absolute best hospital I’ve ever been to, from the moment I walked into the ER I was treated with respect and my …
My husband had an awful experience when he had a recent MRI. The tech was very rude and refused to get him the extra assistance he requires due to his health. She was more interested in getting it done quickly so she could leave after a …
I can’t speak highly enough of the care and treatment I got at Edward. From the doctors to the patient care technician, they were always communicating with me and letting me know what was going on with my treatment plan and how I was …
I came through ER for appendix pain on Sunday night. The ER experience was good.. everyone attentive. I was admitted and they were looking for surgery time on Monday. I couldn’t get the appendix removed until 4pm but all nurses and techs …
Very horrible experience. Went to the ER at 10PM with my 1 year old and waited until 3AM until we finally left without seeing a doctor. We were told multiple times it would only be “another hour”, and when we finally decided to leave and …
From triage to discharge, Edwards’ staff was professional, friendly, and accommodating. All staff members answered my questions and made sure I was comfortable every step of my outpatient experience. I would recommend Edwards Hospital for any outpatient needs.
I recently had to go to the ER and Edwards is the closest. The waiting room was crowded so I knew it would be a bit before getting seen. Luckily this was not a problem for me. The staff in the ER, especially the nurse Liz and Dr Peksa-Sink …
Was there for 2 days. Staff was nice but some strange people there taking vitals. Also never cleaned my room or changed my sheets. I had no where to put anything on my table because there was so much garbage on it that they didn’t take away. Didn’t explain to much when I was released either.
I’m not one to leave reviews. Emergency room is not efficient. They don’t seem understaffed. People standing around talking. I’m still sitting in the emergency room. Stitches were put in 30 min ago. Had to wait 1.5 hours to get seen. Poorly run place.
My experience was horrible. When I was in the emergency room the nurse did not want to help me in and out of bed she told me she had a young back and she wanted to keep her young back so she did not help me in and out of bed I had to do it …
Everyone at your facility made me feel comfortable, safe and informed. The entire staff, including doctors, nurses, patient techs, food service personnel, etc. were excellent. One of the best hospitals I have been to for sure.
Was experiencing chest pain so I went to their emergency department expecting to be seen quickly since the cause of my pain was unknown. I waited over 7 hours and was never seen by a physician. They couldn’t even give me an estimate as to …
Edward’s hospital never fails to amaze me! I love the staff here and doctors nurses there all amazing! Never had an issue and this is the hospital I will continue to use for years to come! Highly recommended had both my children here and several surgeries with no issues great place!
Short wait time in the ER. Staff listened to my symptoms and concerns, addressed my pain quickly and came up with a game plan to my care. Everyone was very nice, explained the steps and continued to monitor my pain and needs. I was admitted …
Had an outpatient procedure and the staff was amazing! The system is a well-oiled machine and the staff did a great job explaining everything and distracting me while I waited. Unlike some hospitals, they made sure I was ready to go before …
Remains the best hospital in the area! I valued the care and listening of all the medical staff involved in my admission. Although my symptoms were vague without an immediately obvious source, I was taken seriously and evaluated completely. Post Covid Syndromes require nothing less!
I had a great experience at Edward hospital from registration all the way through the end of my test. Everyone was smiling and welcoming and friendly. My nurse explained everything thoroughly and I received my follow up instructions afterwards.
This review is from Richard Mathenia. From the moment I entered the emergency room, all staff were very attentive and couldn’t have been nicer. The doctors and nurses in the ER and 3rd floor were extremely attentive and caring. I had great attention and care by everyone I met.
I received inadequate care in the ER. I was sent home without being treated with a condition that could be life threatening. I was not seen by the specialist, only sent a message. I was not given any options or possible solutions. …
All the nurses and doctors were very attentive to all my needs and questions. The care I received here was fantastic. They me know exactly what was going to happen at every stage of my procedure.
My wife and father have both been there on multiple occasions for serious procedures. I can’t say enough great things about the entire staff. Every person involved have been outstanding medically as well as keeping family informed and feeling at ease.
My mom, who has dementia, fell and hit her head, so she was sent to the ER at Edward for care. She is fine now, but had to spend a couple of nights in the hospital for observation. Mom can be feisty — combative even — thanks to this nasty …
As always the service at Edwards went smoothly and on schedule. Doctors and nurses were capable and attentive from registration thru dismissal. I felt confident and in good hands the whole time. Thank you for your excellent care. Helen
The care I received from nurses and technicians while in my room before and after my surgery was excellent. Professional and caring individuals. But…a 5 hour wait in the emergency room to see a doctor!?! I was told in triage that most …
One of the greatest experiences. Had my first born on Dec. 19th and the care we received was beyond excellent. Special shout-out to a few nurses who really went the extra mile to make our stay as comfortable as possible, and gave us awesome …
Edward Hospital is the best Hospital in the entire suburban area. Staff are all super friendly and helpful. They take very good care of you while you’re there. Doctors are amazing. I (unfortunately) have been there several times and its always superior service
Absolutely outstanding through the entire process from registration through testing. Staff were exceptional clinically and professional and at all times displayed a respect and concern for the physical and emotional well being of the …
I had surgery July 20th and my post op care was impeccable. I had two male nurses Ben was one and he was thorough and compassionate can’t remember the evening shifts nurse name but he was great. He tried everything to control my pain and …
Did two nights B&B in Edward following a minor scare. A battery of tests over two days reduced my wife’s stress level and indicated I’m going to be around to bother her for some time. …
New to Cardio-Pulmonary Rehab, I had no idea what to expect on my first day. I was greeted warmly by my rehab specialist and introduced to the other on-duty staff members. They made me feel welcome and calm in what could be stressful …
Financial Warning!!! I wanted to post a warning for anyone going to a doctors office visit in the hospital. I was scheduling my routine 20 week pregnancy ultrasound and was told to pick an office. I had gone to other offices in previous …
From start to finish, timely, efficient and caring. All medical staff were highly professional, positive and kind. My doctor explained the situation well and didn’t rush off, although I know he had other patients waiting. He was clear, thoughtful and gentle.
Hospital staff are always so kind and respectful. My daughter goes to the Heart Hospital every year for her echo and she actually likes going. She is 5 and extremely shy but she is always happy and calm during her appointments thank you to the staff. You guys are the best!!!
All of the doctors and nurses at Edward Hospital of Naperville are the absolute best caregivers I have ever been treated by. The doctors were informative, personable and showed genuine empathy. The nursing staff and assistants were very …
The doctors office called me. They were running ahead of schedule, would I like to come in an hour early? Sure. EVERYONE in the hospital was kind and helpful. They put me in a waiting room. Got me all cozy in a blanket, blowing warm air on …
This was the first time being at Edward Hospital for my ankle reconstruction. From the minute i checked in until the next day when i was checked out, i can honestly say it was the best experience i have ever had! I can still remember the …
Probably the best hospital I’ve ever been to. I delivered my daughter there and the nurses were so caring and kind. Lead nurse Jackie went out of her way to come see me when she knew I was in labor. The staff starts to feel like your friends and helps you get the best outcome.
Waited 3 hours to been seen while they call so many people names before mines. Then another lady who came after me gets a way better room than me . I guess cause I’m Black I have to get the mental health room. So pathetic. Then the nurse …
I had a heart cauterization procedure to see what blockage I had. The procedure went smoothly and Dr Goodwin and all the nurses and staff were great. They could not have been more pleasant, courteous and professional. I was discharged and …
My family and I have been here at Edwards hospital nov 19-20 in the er and the entire night shift staff except for the doctor and my father’s immediate nurse were absolutely horrible. They were extremely loud ( even more so when asked to …
My experience was good from the beginning to the end. Everyone was so nice and courteous. I felt comfortable with every assistant from registration, to
the holding room , then to the OR for the procedure I was there to get done and …
Extraordinary level of care provided during my hospital stay at Edward Hospital (main campus). Admission was extremely efficient and the care surrounding me as a patient was above my high standards expectation. The nursing and tech teams …