El Centro Regional Medical Center is an acute-care medical center, serving the health care needs of the Imperial Valley since 1956. After a $44 million expansion, what started as a 34-bed licensed hospital has grown into a 161 bed, state-of-the-art facility. The expansion project allowed for the construction of a state of the art new trauma center and rooftop heliport for superior trauma care. Quality healthcare is about more than just equipment and facilities. It’s a familiar face, it’s comfort, and it’s trust. At ECRMC, our team of experienced physicians, nurses, and staff are your friends, your family, and your neighbors. We are committed to providing you with the best care available.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
1415 Ross Ave, El Centro, CA 92243
(Translated by Google) unprofessional
(Original)
Poco profesionales
(Translated by Google) excellent attention thank you
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Excelente atención gracias
(Translated by Google) I am hospitalized and go to another hospital
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(Translated by Google) OK!
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Ok!
(Translated by Google) The staff is friendly and quite knowledgeable in what they do. …
(Translated by Google) I have not lived there and it looks very good
(Original) …
(Translated by Google) Terrible service. 6 hours to end up only prescribing tailenor Malo muy Malo. …
(Translated by Google) Very bad experiences, the last time it took three hours for me to go from lost to pioneer in braley, they pass you in a chair, and they check the k they point to you when they come, they seem like robots, very cekas …
(Translated by Google) I don’t have a problem when I come to this hospital with my children but now that I came today I can’t believe that with so many rooms they have you in the corridor on a chair and the patient on a stretcher in the …
(Translated by Google) Good treatment of the workers … ylumoio the place
(Original) …
(Translated by Google) I give it only 2 stars due to its restriction with visitors… in the maternity hospital and because the children cannot enter to meet their little brothers. spacious and for the visit my family could be there… and …
(Translated by Google) Hours and hours with a cut finger and when I ask if it’s a long way to go, they proudly tell me that “here people wait 8 to 10 hours”, as if that were all a pride. Nothing professionals. …
(Translated by Google) Terrible service I have been waiting for my discharge for more than 5 hours and the nurse just tells me that she has other patients as if I were not a patient, very arrogant I would put her name but in these 5 hours …
(Translated by Google) If I could, it would be less (5) The bad service is evident from the moment you arrive. 0 consideration. Worse than a third world hospital from the reception a terrible attitude this Hospital that lives on our taxes …
(Translated by Google) Terrible service, the nurses didn’t even take good care of my father, they didn’t even pay attention to the patient if he was urinated, they didn’t accommodate him. There is no good communication between the doctors …
(Translated by Google) This place definitely changed my expectations. The first time it was like in some comments here. but the second time I took my 4-year-old boy, they were very kind, they did their job very well, they attended my child …
All I have to say is, if you need emergency assistance and you can’t make it to Pioneers, just figure it out on your own anyway. this place is horrific. They have no real emergency room. No protocol. The staff may ask, eventually what you …
Horrible experience.
Worst service ever !!!
Very slow attention and ingnore the pain
It’s ok.
Not recommended go to pioneers memorial hospital
NICE STAFF MEMBERS GOOD CUSTOMER SERVICE
I HATE having to go there.
Great peoplw who understand your health needs
I like this place because I was born there my house is close
Death Centro Center
Worst care ever!
Rude and take forever I was there for 8 hours
Don’t go here. I called for a question, and they just hung up on me. Overpricing for such a bad service.
They killed my family
Bad attitude from Radiology receptionist towards Seniors
👎 …
Rude, lazy, terrible service, unprofessional, incompetent, poor quality,
worst of worst,,unbelievable.
3 hrs. In the waiting room and still not taken care of. Worst hospital in the Valley!
They send my life. They have good doctor there.
Its a great hospital the wait ot a little to long
This place is horrible, do not go there, go to San Diego. If you want to live DO NOT GO HERE!
U can litery die here n there just talking about their personal life n on cell phones wild ur dying..rude staffs
Graciela its an unprofessional M.A
Horrible place…lazy, rude and incompetent. No wonder that place is infested with lawsuits. I hope one day that place will change.
They should be ashamed with their standard of care. Terrible, no communication between the hospitalist,
I was sitting in the emergency room for at least 20mins, then remembered where I was…walked out, drove to Pioneers in Brawley.
Terrible daugther had an appoinmet for a sonogram at 4 got there at 3:30 they didnt call her until 7 and thats because I complained to the receptionist
The admitting Staff need traning in customer service. On Wednesday the older lady in room 1 was cold and not engaging at all!
Can’t believe a simple checkup would cause the loss of a family member
My brother was in excruciating pain and the nurses attending us couldn’t have cared less. Just go to Brawley, trust me.
The clinic opens at 8 in the morning, make sure you have your lab order if you coming to the lab, if not you will spent the rest of the morning waiting,
Terrible services. ER needs revamped. Wife had major surgery and nurse made her clean her vomit from floor.
Terrible hospital! Do not go there! ICU nurses are cold hearted and do not care for their patients. They don’t know how to relay messages. They don’t care for the family or their patients. Disgusting place.
Priority number one is insurance to pay for services. Priority number two is insurance to pay for medical services. Priority number three insurance to pay. Priority number 4….. you get the point. This place should be renamed The El Centro Regional for profit medical Center.
ECRMC was a very pleasant experience.
Payment for Civil Process was quick and efficient. American Process Services. Com I was impressed by their attention for details.
I went in to the ER I had shortness of breath and was really dehydrated the staff on the front window attend me his name is ALEX he’s a CNA he was so arrogant and seemed really unprofessional he was eating while he was talking to me he …
Very bad service in this hospital, if possibles try traveling to brawley hospital because here they take for ever and even if ur in Terrible condition it seems that they first care about ur billing information before you get admitted to the hospital
I went in the ER with chest pain. Seen right away. Did exam and labs. Said that I had Plurisy. Gave me 2 Percocets and a script for more, then sent me home.
Waiting time is ridiculous. Staff is not checking up on patients. Been here for over four hours and have not been seen by a doctor yet. Patients waiting for hours in hallway chairs in emergency. Wasn’t this hospital “upgraded”??
They need to be more trained in Customer Service and practices. The nurse gave me a Lovenox shot and he gave me the wrong dose I had heache the whole day.
Terrible experience. Went with horrible pain and had to wait 2 hours for medication! Staff seems to not care about you and only help you went you speak up. It was my mistake to look for help at this hospital.
Worst place you can go if you are sick!!! Omg, incompetent, they have no clue what they are doing! Wrong xrays, blood work. Completely incompetent! Death wish at this “hospital”!
This hospital is terrible..they killed my sister..I know they did..for one they did things to her with out asking the family..I miss her so much..she wasn’t suppose to dye..they killed her…they puncher a hole in her lungs..they know they did wrong..terrible place
We just lost a person because of the terrible and careless staff they have!!! He did not had COVID and he only went to this hospital because of a bacteria he had on the buttocks and leg! Which they couldn’t attend immediately!
Fake results and the doctor never came to see me
My friend passed away in this hospital and some of her personal items are missing …
please help her family recover them this shouldn’t be happening especially in a …
Calling for info and they hang up had a family member that’s a doctor speak with them asking about the procedures and what they are doing doctor got offended and asked the nurse to hang up on us
This place is horrible, makes you wait forever and you never see anyone disinfecting chairs or pens or anything someone uses. Shouldn’t a doctors office be the cleanest place especially during a pandemic? Well this office is not.
All reviews written are from before I worked here. We’ve teamed with UCSD, we have hired a bunch of new bright caring people, and we are expanding. It is already so much better and it will continue to be!
We always receive exceptional treatment and customer service here! From the check in personnel to the nurses and the doctors, they have always been great with our kids! THANK YOU!!!!!!
Being disabled, and really NOT wanting to die, I will not ever go to this hospital!!! Reviews are one of the best tools out there! Please listen to the voices… over 40 negatives WOW!!! A word to the wise ~ listen. A few words to the hospital ~ management, honesty, HELP people, CARE about people, and above all, LISTEN!!!.
Staff are really ignorant off their job and really unprofessional.
Simply go somwhere else , everything seems like it’s been slowed down on purpose ,there is no vending machines on ER , caffeteria is for employees only and they didn’t let me buy a water bottle for my pregnant wife ,waited 3 hr just to get …
My Son got broken bone & We need it Hospital Services. ECRMC mailed only two statements and We paid them. Even though We paid all medical bills through all services, We couldn’t notice that ECRMC never mailed us more statements till they …
I took my 91 year old mother because she had been feeling unbalanced and dizzy. 9 1/2 hr later still no doc saying what is wrong with her. This place sucks
In February 2012, I thought I had kidney stones due to location of severe pain. I had travel insurance, so of course the sky is the limit for them wanting to do all the tests possible. Before any major test i.e. cat scan, I ensured they …
I was poisoned with carbon monoxide and I had to wait for 7 HOURS at the ER! At the end when they called me for check up they only took a urine test when I knew in order for them to detect CO poisoning they had to take a blood sample in …
Don’t take your love ones to this place no one knows anything at this hospital. I lost my dad at this hospital doctors didn’t know anything when you ask them questions. Worst hospital !!!!!!
On April 14th we spent 7 hours in you emergency room per Dr. Murdock instructions for fluids and pain medications as a result of CT Scan for pancreatitis taken the day before by you. Lloyd is a patient with UCSD Hemophilia group they also …
I was treated well every step of the way in the ER…
The people listened to me and my knowledge of my body…
My experience was a good one considering…
I am again healthy after a kidney infection…
I dont remember anything that happened. I shattered my spine, broke my ribs, damaged my lungs in a rollover accident on a quad in San Felipe Mexico. I was brought there from Mexico by ambulance, and flown to UCSD Hillcrest hospital San …
staff members are not on point . ignore most of the time and mistreatment took over 30 mins to get my discharge paper . and when I decided to leave own my own terms with doctors permission the staff “LADY” (blonde hair) still had the nerve …
1 word … incompetence !!!
Please note… intake; reception; security and grounds keeping… All …
For that full up Walking Dead experience, just without the zombies. Tents, convicts, cops and COVID. The people are nice though and quick to get you in, tested and treated. 5/5 Wife’s Initial Reaction to Tents 4/5 Medical Care.
Was here for 7 hours had some blood tests and other normal tests done in the end the doctor came back saying it was just a normal infection dont really think it was had other symptoms thta he said said were completly unnrelated im going to …
Arrived at the er around midnight having shortness of breath,cough,and dizziness.they send me to the Covid-19 station outside,they ran a bunch of tests on me got to say staff was very quick and friendly but my one star rating comes because …
6 hours for Labs that where done within an hour of processig the patient, no doctor was capable of seeing her, she was stuck outside of rooms 14&15 in the hallway literally no # assigned. I am absolutely horrified with the treat they …
I would not trust my life with this El Centro Regional Medical Center they continue to spread misinformation and disregard patient care. The hospital’s duty to care for all patients not selected care😠😠😠😠 …
Was in the waiting room for longer than 5 hours, then told that I had a room waiting for me. But the dumb nurse never called my name or any of the other patients. Really think twice before coming here, Brawley isn’t a far drive from here would really save you time.
GO ANYWHERE ELSE!!!!!! this place literally lost my mom. I called and got a person who knew no English. She then “tried” to tell me she was not there even though she had been admitted the following night. It took me 5hrs to finally get a …
Terrible experience
I had food poison. They made me wait 2 hours in lobby. Took me in only gave me …
11:15 am appointment, I am still here, it’s 2:31 pm. This is ridiculous, I had to cancel prior appointments because, your sitting with tons of patients in the waiting room.Stayed until 4:30 pm.
HORRIBLE HOSPITAL. Do not go to this hospital, the nurses, doctors and supervisors are so rude to patients. They do not provide the care you need and complain if you ask for something! You are better off going to Pioneers Memorial. I called …
My wife’s giving birth process was attended by a very kind, funny and professional team of nurses, they make us felt very good all the time. Thank you very much girls!!! The hospital was clean always.
This is by far the most AWFUL hospital I’ve EVER stepped foot in, quite frankly it should be put out of business!! What a SICK JOKE. All they want is money! My father was rushed here by ambulance from Mexico after suffering a stroke where …
New to El Centro. My mom had an emergency where she was sent to El Regional Hospital. They left her in her feces and urine for a couple of days my mom had a silent seizure to which she could not communicate but she was aware of her …
Caring, attentive staff, working as an effective team. Went above and beyond in their care for my son and I. Treat them with respect and kindness, they work hard for your healthcare needs. A VERY CLEAN HOSPITAL. PALOMAR POMORADO MEDICAL …
This hospital hires NPs that dont know half of what they are doing. This hospital hires the worst and “cost effective” (to say the least) “Doctors” that probably got they’re license at the bottom of a cereal box. Criticism aside, these …
All staff at El Centro Regional Medical Center are very courteous friendly & CARING! I noticed that people overall want to be treated like kings& Queens but, it’s very important to be patience! TAKE note that the valley has only to …
Absolutely AMAZING hospital. Honestly, every department has helpful workers, and the doctors and nurses there are the BEST!!11
With natural scenery in every hospital room, they feel so at home. The ER is so …
Worst hospital I’ve ever been to. There are major infection control issues here and it is extremely dirty. The nurses do not clean in between patients leaving all of those infectious germs for the next patient to catch. The providers and …
I was programed for a c section on the 23rd at 1pm. Everything was good to go, my primary doctor said it was time for the baby to be born. One night before I was told to call and was told my c section wouldn’t be at one but at 7. I was fine …
Worst service and staff ever. Literally had to wait 7 hours just to get an answer as to what was wrong with me. Nurses laughing and gifting around while patients are trying to ask questions as to when their loved one will be seen. Doctors …
I’ve worked in the middle east and hospitals there are better than this one. God forbid any of your loved ones need to stay here I would suggest transferring them to Brawley. When my sister was in the maternity ward her nurse Vicky made her …
Took them 3 hours just to get me a pill! Nurse kept telling me in 15 min it would be ready. It never was!!!! I was at emergency and needed to be treated ASAP. It’s not the only hospital in the valley, please go somewhere else. Horrible …
Went to the ER back in October for stomach pains and fluttering sensation in lower abdomen. The emergency physician was arrogant and condescending towards me and told me they found nothing. Now I’m stuck with a $600+ bill with absolutely no …
The staff here couldn’t care less about the patients. They make it VERY obvious that you are an inconvenience! I’m not sure these are real Drs and nurses. They do not know what they are doing. The worst care you could ever get. Death center is more like this place. Absolutely terrible!
This morning Monday 21, I stopped at ECRMC registration ( old building) because I had a question. My mom was scheduled for a bone density and I didn’t know where to go if I was to go to the new building or stay in the old and I couldn’t …
They have been great with my kids. Someone is always supper friendly…being funny or just extra attention…They are very throw. Making sure all is well during the visit. Also making sure my post care is well mapped out and writen down. In the end assuring there always there…Never hesitate to come back for anything. Thanks.
Worst hospital ever, 5 years ago I went to the ER because i had severe abdominal pain on my right side. (Gallstones) and it took 9 er visits countless xrays, ultrasounds and 5 ct scans for them to finally realize what was wrong with me. I …
I’m a 78-year-old male. I thought I thought I had a urinary tract infection. I arrived at 10 o’clock in the morning. There were 25 people in the waiting room. It wasn’t spic and span because there were babies running around and some of them …
Apointments are not honored– very long wait. Arrived early twice for two different imaging appointments; one day 30 minutes before appointment another 15 minutes early. Waited about two hours to be called each time. Very unprofessional …
Let me starting by saying this is the worse hospital in the valley. Never go here unless its your last resort. I worked in the ER and believe me when I say no doctor cares in this whole damn hospital. A lot of these nurses are now travelers …
I’ve have been here many times and they have always been professional and courteous and helpful anything I ask they provide when they can and never have been rude to me. They are quick and efficient and the flambotamist Ms April on Sat …
The 2nd visit here and this was by far the worst. I had a 1:30 PM Appointment for a ultrasound of my foot. Here I am 3 hours later and still waiting. I am the only one of 2 people originally remaining in the lobby. I’ve gone back twice and …
Must say I’m really impressed. I’m from SD and use to bigger hospitals and more advanced technology. However, ECRMC, does a great job with what they have. The quality of care is fairly well, and if they are not able to provide a specific …
Very thorough Emergency Room procedures and communication with my friend the patient. The ER is very clean, in fact, spotless. …
If the emergency department has not enough beds. They are still checking up on the patients waiting in the waiting rooms. And they are constantly calling patients in to take blood draws and take their vital signs and provide medications …
They don’t properly care for the patients. Blame the patient for being sick & not caring for themselves when they don’t do their job correctly.
Nice staff, nice facility. Long wait time at 230am.
They are a little understaffed so it took a couple hours to get any real help, …
From my terrible experience, I think most of employees don’t know what they are doing, they seem disqualified, untrained, ignorant, rude,, They lied to me point-blank without any conscience. They just don’t care as long as it’s not their …
I have mixed feelings about this hospital, when my grandma passed away in September 2015 they were so nice and let us sleep on the floor next to her bed. The ER is a different story though, they are slow and not friendly. One time a nurse …
Brought my sister in on Thanksgiving Day to the ER. Everyone in the front desk was kind and helpful, when we came in procedures were done fast. We have been waiting here 5 hours and no results yet . I have asked and they said they are …
This is the worst hospital I have ever been to staff is so unprofessional my son waited more then 4 hours and didn’t get anything for pain what is wrong with this hospital do you need to be Dying to get attention. I can bet what ever that if it was a family member they wouldn’t do the same to them
This place is a joke honestly I’m better off going to Mexico and paying out of pocket. The doctors and nurse talk bad about the patient. I wouldn’t trust this hospital with my life ever again. The nurses laughing away this is what they pay …
I recently was in a serious trauma accident and all my follow up treatment was completed at El Centro Regional Medical Center. …
While i was having a visit with my grandma of 90 years who got admitted 3 weeks ago. Security disturb our visit and yell at me to leave the room as well the hospital. I beged them to not be disrespectful infront of a senior of 90 years old. …
Heartless people working there. Zero compassion my grandma has been there for 2 weeks, every time they call my mom they tell her she has hours left of life and refuse to treat her saying “there’s no point ” they are keeping patients hostage …
Nurse Leah V. is extremely rude. She yelled at me in front of her staff, and when I asked her about her manager, she said she did not have one and called security on me because I asked her if it was worth it losing her job over being rude to me. Very unprofessional.
Brought my husband to be seen reception couldn’t be bothered they were too busy laughing and kicking it. Lobby smells like dirty mop water only came because pioneers was too far to get to on such short notice
My sister was there a on Thursday she because she was having severe headaches for two weeks. They couldn’t find a vein she has bruises on both arms of poking her. She was there since 12pm and she was discharged until 9m, without any …
Excelente Service!
Mom and new baby past a couple days in the hospital and customer service was awesome! Thanks a lot!
Horrible I’ve been waiting 4hours for my 3 year old to be treated and Im still currently waiting are they going to attend me until tomorrow ? My poor baby
This hospital sucks now get used to be good but not anymore most of their staff seems like their inexperience and don’t know much very hard to get a simple question answered ! They need to start hiring people that know what they’re talking about!
The receptionists in radiology today, We’d. July 14, ‘21, did not attend to my sister’s service needs.
My sister, who is handicap, arrived at noon for an X-ray. She was not given the …
Brought my friend and his wife to the ER because he had become rapidly extremely ill. My friend couldn’t form coherent sentences yet they still wouldn’t let his wife in to be with him and help him communicate with staff. We were forced to …
My daughter was in the ER having seizures for hours and hours while the ER doctors kept calling them involuntary body movements, requesting to be transferred was the best decision I did for my daughter. I saved her! The nurses that were there were angels and I have no complaints towards them.
Service was horrible. People had such a bad attitude and waited there for such a long time. My mom and I were in the covid tent for 8 hrs and and all they did was blood work. In that span of time she had gotten x-rays done and we didn’t …
Facilities could be newer. However, the staff is first class. The triage is done by how acute the patient is. So basically if they call someone else before you it’s because that person is closer to being physically unstable. This system …
They treat you bad. If you have anxiety and depression they will send a police man in to you room so you can have a stressful panic attack. Even tho you told them your first panic attack was provoke by a person in uniform
I’d give them zero stars If possible. Absolutely the most incompetent people working there. Maybe the “nurses” should get more training than ivc. There are discrepencies throughtout the whole hospital. They do not work off of fact but …
I wish I could rate this hospital a ZERO stars.
Don’t take ANYBODY you care to this HORRIBLE place. Lost my father in law not so long ago. There’s nothing but negligence in nurses and doctors. Nobody knows what they’ve done to the patient prior to the nurses shift or even after.
Worse emergency hospital in the nation.
12 hours inside this Emergency hospital , how is this emergency ? Rude employees, no professionalism, and zero empathy or kindness.
After waiting about six (6) hours I left. Was there to be seen for a urinary and kidney issue was never asked about flank pain (which worsened over the six hours). Had to tell a security guard my name so they would even know that I am gone. The ER is seriously under staffed.
If you want to die come to this place, if you want to live go elsewhere. I went to this “hospital” back in August complaining of shortness of breath and chest pain. I had an ekg done, well up until today I don’t even know the results of …
My father was admittedly because of internal bleeding with 3 previous strokes. It’s been over 24 hrs and we are still waiting for a transfer. It has now been over 1 day and the bleeding had yet to be addressed. They are waiting for …
Another experience here may cause me to overall alter my review. The first time as others mentioned was unorganized and took forever to discharge for my daughter. The last experience in July was pretty good, but the hospital has …
I knew this hospital was mediocre but I didn’t know to what extent. My dad and I came to the ER today because he wasn’t feeling well. They took forever with everything, which I was already expecting. But what upset me is that my dad was …
The team in the triage work fast. They got me in quick.
I then had a lady do the registration paperwork when I was given a bed. This …