E.L. Harvey is a full-service waste hauling, transfer, and recycling operation, offering residential and commercial waste management services. It has been a family business since its founding in 1911.
| Friday | 7AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 4:30PM |
| Tuesday | 7AM to 4:30PM |
| Wednesday | 7AM to 4:30PM |
| Thursday | 7AM to 4:30PM |
68 Hopkinton Rd, Westborough, MA 01581
(Translated by Google) I loved
(Original)
Amei
(Translated by Google) For work very big place good
(Original) …
(Translated by Google) Here all kinds of injustice is committed against the employees, who out of fear do not dare to tell the truth. I hope in a merciful God that someone dares to deny these abusers and exploiters of humble people who do …
30% price increase with no notice? Unacceptable
For the 2nd time
I got them on camera completely driving by my house and not taking my trash i called on Tuesday,Wednesday ,Thursday and Friday and all those days i was told the next day it would be picked up and it is now Friday at 7pm and my trash is still on the curb!!!!!!
Here in Methuen, the idiotic City Council approved a contract with this terrible company. Automatic trash/recyclable started last October, right away I noticed trash strewn on the streets and blowing in the wind. Wasn’t like that before. Nice to see my local taxes well spent.
Very bad customer service the whole time I was with them. Kept charging me for extra bags I didnt have. Didnt answer my calls about not picking up trash for 3 weeks.
Good place
Helpful staff
Super company
Big operation
Great service
Recycling
My
Great place to work
Poor customer service..
Great trash here
Ok
NOT LGBT friendly
Worst service ever
Best rates for trash
Not LGBT friendly
Raise rates without notice.
Great place to recycle.
Class one recycling facility
Poor service and attitude I will never return
Our recycling center.
Reasonable cost for bulk dumping.
Bad service in Uxbridge. Horrible !
Really good staff very concise and clear information
Good guys
Good and helpful service. Couldnt be happier
IMO This place is the easiest place to use!
I always use their service
Great family owned company.
Finest place in the commonwealth of Massachusetts to load garbage
EL Harvey does it All Right, Every Time.
Great people! Great service! Wonderful family!
Got junk? Recyclables ? Well get going
If you have a need for trash removal they are very good at what they do
If you need a professional 💪 service performed by FRIENDLY-EXPERIENCED and QUALIFED personal 🚛🚛🚛🚚🚚 then ☎️ THE BEST ✅…. The ⚖️ are 🤝….😎👍 !!! …
Quick in bound out bound scales and got my load off pretty quick
RUDE FROM TGE GROUND UP! Lazy, and exceptions are made for certain people….
I’m given Harvey and Sons 3 stars due to their poor over the phone costumer service.
I wish I had 2 more hands so I could give you 4 thumbs down.
Great family owned company that offers great future investments and a fantastic curbside trash service.
Do a lot of business there they’re not friendly they’re not very helpful the people that work there I don’t think get paid enough so that’s why it dribbles down two businesses like I have not friendly at all
Great place… They will take and recycle just about anything… Just Becarful and go slow threw the yard… Very busy place …
Transfer Station for materials. Great employees always polite and helpful.
Very reasonable rates for dumping.
Welp we got a flat tire thanks to a bolt laying on the ground.
Flatbeds scale in and out at one location then load at another. Fast forklift loader. Friendly scale house guy.
Horrible service. Changed pick up day and I wasn’t notified.
Terrible service–Thursday evening we find out they couldn’t find the item they were supposed to pick up Wednesday morning (which was apparently not done because they were backed up.) The only reason we found any of this out was that we contacted them ourselves.
Worse customer service ever.
I have called Mr Ben Harvey no less than 6 times and on each one I have shown interest to buy paper from this business, not a single time my call was replied… Either too busy or just do not care
I am their 8 times a day and I am happy with my time spent there
my town has trash agreement thru them. They do what they want,; they tell you to call the town to ask about their “MA” state guidelines. my town has now clue what they are talking about. Anything to not have to be of service.
I don’t understand why they will not pick up broken down cardboard with the recycling. After all the purpose I believed was to encourage recycling.
Poor communication, I’m using this company since Sept 2019 , in January 2020 they increase the price without notice so I didn’t notice until April 2020 ( I usually pay online) So I called today and asked if they can please help me to understand my bill and “DAWN” was super Rude and Sarcastic.
WOW!!!! This Operation is Incredible. Kudos for making a difference for Our Environment.
They were very nice
EVERY SINGLE TIME when their truck drives by for trash pickup, the street gets littered with trash flying out of their truck. Their drivers never stop to pick up the litter.
Plz bring back abc 🙏 …
Showed up with a load of scrap wood (had torn down a fence on our property). People working there were super helpful and nice. Thanks!
I’m not one to write letters of praise but, the way this kid handled himself left me in awe. His name is Josh and he’s collecting in framingham on bridges st. and naples st. Theirs road constructions going on, it’s very hot, needless to …
Horrible customer service. Provided us with a defective trash can and now we have to deal with trash all over the place unless we are willing to pay $100 to replace a trash can they never provided to us in tact.
Always deliver great service. On time and excellent communication from staff. None better. Love supporting a local, well run, family owned buisness like E.L. Harvey
Horrible service. Don’t send invoice, they expect you to pay. Lot of technology issues. I would not suggest.
Delivered their baled recycled plastic to Lunenburg Landfill, Victoria, VA, trailer was left with trash on it, trailer had to be lifted up then tilted, had gunk running up and down the floor. …….Carriers beware
They’ll leave the dumpster in your driveway for a week after it’s scheduled to be removed, aren’t able to tell you when it’s going to be removed until there’s a driver on the way, and refuse to make any effort to come get it.
I would like to express my dissatisfaction with Harvey”s. Besides going up on the rates all the time, if you miss your weekly trash, they charge you extra for the next weeks pick up. They won’t even allow you to drop off the garbage to the …
Very nice company. Staff is friendly and always willing to help.
Avoid,Zero stars. Loads heavy,stinking recycling garbage on the cheap with long loading times.
These people are very awful I been trying to get a hold of them and its always busy since January 1 I had my trash picked up twice and I been waiting now going on 3 weeks they haven’t picked up my trash but they are gonna want the full amount of money for the quarter
First time picking up here, for flatbed loads check in with the scale house at at 394 Wood St
I took load with broker CDL-1000 out of this facility, and he trick me about commodity, after this load you 100%.need a truck wash. Never book load for dry van from this shipper!!!
Great service! Always easy to talk to customer service! All their truck drivers are very nice, even when you miss them you can track them down to take a bag or two for your trash.
On line hours says they close at 5pm, I called to make sure as we were on our way with a box truck full and based timing all on 5pm. Guy tells me you have to be there by 4:30. , I asked way does it say 5pm on line, I get “oh, that’s just …
DO NOT USE THIS COMPANY they are thieves liars and all around cheats !!! I had service with another company that they bought . They seemed okay until I owed them $$ they said that I would not receive services from them until money was paid …
Place raised there rates over 100 dollars in 3 years extremely overpriced for anything under a ton this will be my last trip here nh much cheaper for smaller dumps. $30 for 2 tires laughable. Never again. From 65 to 185 pound sand!
i go here with a family members of my every other weekend to un-load the car or truck i enjoy see all the workers & trucks going by or leaving
plus people coming to dump their trash or recycle stuff i enjoy see one …
switched from Republic and never looked back.
I use El Harvey’s with my company Trash Wizard. They dont require a dumping permit, their rates are reasonable and they also take yard waste. I’ve been using them for over 3 years now without a problem. They’re always very nice and they even remember my name everytime I use their facility. Great customer service!
We became customers of EL Harvey after a merger unfortunately. Communication is poor, if it even occurs.
Avoid at all cost. Bad service and overpriced . They are Raising prices and changing service as they please. Was paid in full per their records and they still keep sending bills
STAY AWAY GO ELSEWHERE!!
EL Harvey informed me by mail that they merged with Sons of Kristoff, a company we have hired for the last 14 years. The merge was supposed to be seamless. We wouldn’t notice any difference. They skipped us after the first pickup. The …
The yard is a bit hectic and a little confusing to navigate. I always feel like I look like a moron in these lots, but such is life. There is an entrance and an exit but they are not well marked. If looking at the buildings, the gate on the …
Cheating customers
Increased the price with reasonable reason.
Basically have just gone straight downhill – yes there are worker shortages everywhere but you have to figure it out – in healthcare, we don’t get the option to just 9-5 it or close down for a little wintry mix – missed my pickup, argued …
Excellent company to do business with. As a small business owner it is very important to have a company that’s responsive to your needs. They go above and beyond to get the job done for us. And sometimes with unrealistic deadlines they manage to come through for us. Highly recommend this company.
Top notch operation with Corporate organization yet a family feel. Great focus on the environment and recycling separation. They service a huge section of Mass with a numerable fleet. A safety conscious company who seem to take pride in every endeavor.
Horrible services. Left recycling behind and also miss to pick up the trash frequently. Worst company ever! …
I am extremely dissatisfied with the service, or lack there of, provided by EL Harvey. The bills are not accurate in reflecting the service provided, customer service has given me excuse after excuse without correcting the issue. Fees go up …
Terrible service. Worst experience ever trying to deal with this company.
They were subcontracted through an online service company I used and paid. The dumpster company somehow got my phone number and took it upon themselves to call me and ask for payment. I told them.I had payed already but I contracted through …
So tired of their trucks barreling through town, often spilling rubbish and leaving an awful stink as they go. Isn’t there a way they could clean the trucks once in a while to reduce the smell? …
Switched to Harvey and Sons this year and it was a good change. Another trash company I was with kept raising their rates without telling me. Currently I saved $65 a quarter by switching to them. And they pick up my trash and recycling….I mean that’s all I need, no bells or whistles.
Misleading Trash Company – Avoid avoid avoid…
$50 for both regular and recycle collection where as Republic only charges …
Avoid using E.L. Harvey at all costs (pun intended). They are extremely:
– Pricey, including charging extra for bins that you don’t even own because they think they are yours. …
Scheduled pickups are totally inflexible for people who can not accommodate their schedule. Please bring back DPS!
We had to get rid of an old, rotting fence. We chose to borrow a van and bring the materials in ourselves rather than rent a bin. The guys at the facility in Westborough were very nice in showing us where to go.
Their service is below bad! Warning do not sign the agreement without reading every line or you will be stuck with them for FIVE years. My prior company Sons of Kristoff( their OUTSTANDING service could not be bet) sold to Harvey I signed …
Lawrence has a contract with E.L. Harvey. Cheaper than last company? Saved some money huh Lawrence? Well you get what you pay for. Sadly the taxpayers suffer. Harvey workers skip streets for trash pickup, and skip streets for recycling …
I have been doing business with E.L. Harvey since back when their home refuse collection co was called Tidy Town. This company has always been (till the past year or two) an efficient trash collector/recycling service provider. …
They confirmed a pick up + charged me $50 and then never picked it up. Ashley G. was very unprofessional during the experience and there was no resolution , satisfaction and I’m still waiting for my funds to be returned and now I have to hire a Private Company.
Harvey Fail.
Recycle was missed today due to car blocking recycle container. Called Harvey and the person who answered the phone was pleasant and helpful. Didn’t promise anything but said they would try n get them back out. Driver came back at 5pm and emptied container. I ran out to thank them. Thank you!!
I had another service provider and this company bought up my past company provider. This one is horrible. We’ve had trash not picked up, recycling left behind. I pay early and I pay in full, I got my ‘bill’ this month and AFTER the month …
Jacked up the price of our quarterly price by almost $50 with no warning or communication. In addition to this they are going to be no longer using the original recycling barrels we have always had which are larger. Instead we will have …
Seems to enjoy leaving empty trash cans that don’t belong to me in front of my driveway because they can’t take the time to return to it’s owner ACROSS THE STREET.
Very dissatisfied. Would not recommend. They continue to have driver shortages and have watched several times as the truck passes right by the barrels on the street. I understand issues occur, but the amount of times this has happened is no excuse.
Complete and total incompetence. No way of tracking what’s been picked up and what needs to be picked up. They do not answer the phone. Do better. This is insane.
Truckers, staff are wonderful and extremely courteous should you arrive early or need directions for an overnight stay. If at building 6, the shipping door is unmarked. The door is located on the corner of the loading docks next to the …
Since EL Harvey took over for Roys our service has been horrible. Multiple times where they just don’t pick up and if you call their customer service and try to get help don’t even bother… They just don’t care. If you are in Wellesley do not use these guys.
Been using for a couple of years with few issues. The only time they miss a pickup is for weather, and they call me to tell me, and then pick it up the next day. Cost is great as well.
These guys just don’t show up to pick up trash. Then you call and get an automated message saying they have labor shortages. I understand the struggle due to covid but they should be able to contact paying customers when their route is delayed.
UPDATE: Any organization that follows up after a feedback (good or bad) takes customer service seriously and deserves credit. The prompt follow up and action taken on it is greatly appreciated. Thank you! …
They do not pick up the recycling. When you call they will create a ticket and tell you to leave it outside and someone will eventually pick it up. My recycling has been out for over 3 weeks.
Brutal customer service. They bought out the previous provider, which was marginal. Now it’s a whole new level of bad.
My driver always goes above and beyond. Honks his horn to alert me when I’ve forgotten to put barrels out, he has also retrieved himself. Above and beyond. So when he didn’t show up 2 weeks in a row, I knew there must be something wrong. I hope covid passes and everyone heals quickly. We miss our neighborhood Harvey.
We switched to EL Harvey because the other option for trash removal was so unreliable. They have been PERFECT in every way for several years now!
Harvey took over a local guy I used and then quickly raised the price… you don’t do a very good job and always leave my bins in the road. …
E.L. Harvey has been the best disposal company. I have worked in property management for 10+years and have never seen
A disposal company with this commitment to their customers. Our sale rep. Wayne …
I have had my residential recycling pickup missed 3 of the last 8 weeks. I have had to place 5 different calls in to Customer Service, who told me they would “submit a ticket to have somebody come out and collect it off-cycle.” However, …
I am resident of holliston ma, I called our garbage company ELL HARVEY & SONS and ask for help because they didn’t pick up my trash this week. Customer service wasn’t friendly and just wants to hang up without working together to solve …
Awful company since they started buying up all the trash companies in town. Late pickups (By days), NOT picking up trash even after rescheduling, and then when we finally switched to a different company, they rescheduled the trash pickup 4 …
I have been recommending Harvey’s to people for years. Yet lately they seem to be slacking big time. I have heard countless times of customers complaining about their barrels not being collected. I am now one of those unhappy customers. My …
Awful customer service. My trash was not picked up last week. Mine was the only one on my street. The barrel next to mine was picked up but the driver didnt get mine. Kept calling and leaving messages with not one call back as to why or if they would be coming back. They never did. It is time for the town to get a new contractor.
They’re forget to pick up our trash on trash day, then show up the following week, bill us for going over our bin size when we have two weeks worth for their mess up! Now we have 15 bags of trash outside because they skipped us for two …
Customer service is nonexistent. If you have a choice, literally use anyone else. …
This company is a scam. The worst customer services I have ever encountered & I had to go to Attorney General of MA to get help. The trash pick up isn’t reliable, they miss or skip your route then make it seem like it’s the customers …
This company is a joke. The town of Maynard uses them for trash/recycling services. They keep “forgetting” to pick up our recycling. We call them daily, and they keep pushing us back a day. If your town uses them, you may want to consider going to a private service.
Terrible service. They bought our local trash company who were great and since then it’s been awful. They frequently miss our trash for pickup, vary there pickup times without warning and seem to use any excuse to not pick things up. When …
Other than Liz colon….this place is an absolute circus. Tried to contact them for 10 straight days emails and calls to pay them and settle up open issues. Finally got a live voice yet they still couldn’t figure out the account after …
Missed pickups seem to be common. Got home one night after 615 and trash was not picked up, called and got no answer. Went out to get barrel at 630 and truck was pulling up to curb! Few weeks later, no pickup after a snowstorm. Called and …
This is the worst company ever there was a week late picking up my trash I called them to rectify the situation and all they could tell me was we’ll get to it it to it if I put out too much trash they will charge me extra if I don’t put it …
I highly recommend using another company (Waste Management, republic, etc) for your trash & recycling services. …
This company is the more worst in the area dont send the bill then you call them and they said is send it NO big liars this is going my last bill with this company owful schelude for pick up and change with out of notice avoid them
Unfortunately I got stuck with this awful company because they took over my preferred trash service provider. I did not choose them. EL Harvey is terrible. Service is terrible. Customer service is exceptionally horrible. Random changes …
Lately, regardless of weather/holidays, the trash is not picked up on the scheduled day. Customer service is rude. Website is not user friendly. I have not had an invoice since last July and have to log in to find my bill. I understand the …
They raised prices almost immediately after acquiring our old dumpster company. Delivered a no rolling dumpster without checking what we had before. The truck they used was much larger than the previous company and drove on the lawn …
Unfortunately, EL Harvey purchased our previous trash provider like many others in our area. …
Unreliable service. Horrible customer service and company policies, both about not caring for customers and service.
They really couldn’t care less about you. Let’s kick them out of town, we must …
Worst service ever, I moved here recently and cannot find the place to dump the tree branches and leaves at the beginning. The person inside tell me drive to the westborough …
This is one of the most dreadful companies I’ve ever had to do business with…they simply just don’t show up sometimes, zero explanation …
Go elsewhere for garbage pickup. We have been clients of Roy’s Recycling for 15 years. EL Harvey aquired and since then the service is horrible. We are cancelling. Beyond Rude customer service. Run for the hills!
I dont even want to give 1 star. They took over our previous company who we never had an issue with in 6 years. In a few months they have not picked up our trash more than once. Our barrels are out on time and Ive seen the truck on my …
It’s so frustrating that we don’t have another option in our town. Sometimes they don’t show up, simple like that. No explanation, or notice. If you call, they say a ticket will be issued and nothing happens! I have my recycling bin outside …
Trash was supposed to be picked up at the beginning of the week and left it out the night prior as I always do. Driver missed my house on his route. No big deal I’ll call and get them to come another day. …
Always late to pick up ort compactor dumpster. They usually leave a huge mess after and refuse to pick it up and have destroyed the payment outside the trash center. Pay a little more to not use these clowns
Customer service is terrible!! Three weeks ago I called customer service several times to inform them they inadvertently swapped my recycling bin with my neighbor’s bin. However, rather than taking ownership of the error and correcting the …
I was a customer for 2 years, that’s all they allowed me to be!!
First year I was paying $132.00 for weekly pick up, sencond year they went up to $154.00 and just this January they were going to charge me $193.00, almost $40 …
Lunenburg has this terrible company for town trash. They completely miss roads. My road at least once a month. Crazy thing .. their trucks come down this road 5 other times for no reason . My road is not a road you travel unless you have …
Worst Dumpster company to deal with. We hired them to drop a dumpster at one of our jobsites last Friday. It did not show up. My full demo crew is on site today and its 2:30pm and still no dumpster. We have called over 4 times today with …
That company has outrageous customer service!!! Lived in Littleton for 4 years, never a single time had an issue with the previous company. Since E.L Harvey & Sons took over, I’ve had a headache in every possible way. In less than a year, …
The dump operates from 7am-430pm Monday thru Friday only. So it closes before normal working hours during the work week and is closed the whole weekend when a normal person would actually be needing to go to the dump to drop things off. Please get better hours of operation that can actually support when a customer can get there.
They purchased Dover Trucking in Norfolk and service has slipped. Gone are the days when a nice driver put the barrels back at the side of the driveway so I can get back into my driveway easily. Now I have someone who speeds through the …
While I understand rates may increase from time to time, they increased the rate with no notification. The previous quarters invoice (not a notification, not a letter, not an email) had a small note that in January’s bill you may notice a …
They claim to offer curbside pickup but refuse to pick my trash up on the curb. The best part is! They use my property to turn around in but won’t get the trash. Avoid! There are other companies much happier to get your business.
This company only cares about money but not customers. They raised the price but provide very poor service. They only contact you if you are late on the payment but nothing else, even when they missed service(with an easy excuse of the road …