From Eldorado Springs, Colorado canyon, Eldorado Natural Spring Water conveniently offers award-winning water for home and business … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
1783 Dogwood St, Louisville, CO 80027
The water ia the best!!!!
Best water ever
This is the best water!
Best water ever!
Love the people and the water
Best water ever.
Best water anywhere!
It’s water! It’s kind of hard to mess that up
Best water in America.
Best Water You will drink
Great water and great service
Mmmm water! The very best!
ILL water
Amazing water and amazing service!!!
By far the best water available to drink
Great water. Great, community focused company.
Super friendly, and pick was super easy
The best water I have ever tasted. 💙 …
they offer Glass bottles and they are amazing
Best water, and customer service. Period.
I’m bringing this back to give Florida water a run for their money!
Great customer service Anita is always so helpful
Completely unprofessional company represented by Clif Spencer.
The best water in North America. Colorado Proud.
I like knowing the delivery schedule and everyone is very responsive!
Always friendly, wonderful service! I highly recommend.
This water is the best! Friendly people who work there also
no complaints… always on time
Literally the best tasting water ever.
love this water and the customer service is excellent.
Best tasting bottled water around! Great company
Love everything y’all do …… but we need an app to pay please make it
Customer service is nonexistent. Also the filling area in Eldorado Springs is not working. Please fix it
There not uptight and they’ll help you with anything you need to know
Love this water … Have been drinking out since 93. Delicious!
Great place to get water, friendly people who helped get what you need when you order!!
Eldorado water is delicious and everyone who works there is amazing!
5 gallon plastic water bottles without handles are made with plastic containing BPA.
I can trust this water and will never go back to tap.
Great water! Great service! Great company! 🙂
My favorite water, best in colorado. Thanks so much for your awesome product
Supports community events with water donations.
Amazing water and amazing customer service. Very friendly and helpful
Eldorado is my favorite spring water, and the company is great to work with.
Are water delivery hasn’t been delivered on time for the past month
I have received an email from Cassidy she is helping me take care of this situation. Thank you
We have had good luck with Eldorado, water is good and the price isn’t too bad either.
Best tasting water I have had in CO. It should be free tho
Would recommend this service to anyone, will likely renew once we move again.
After years of service, had too cancel due to equipment not working.
Best tasting water on the market! And I’ve tried them all. Thanks Eldorado, You rock!
Pricing never the same. One month its 50 next its 100 next its 45.
4 bottles, and the cooler. Terrible customer service.
Honestly the best tasting water I’ve ever had in my life.
People in the office are great, delivery drivers courteous and water excellent! Very happy with service.
Best water i have ever tasted! No after taste. Buy it you won’t be disappointed
We love Eldorado Spring Water. We have it our of office and at home.
I have been a customer for years and love their water! Best water hands down!
On-time delivery, great customer service, and they have Glass bottles.
We love our new Eldorado water cooler! What a great early Christmas gift.
Best water ever!! Great customer service I love mendi great at what she does ill stick with them
After several companies I am happy with Eldorado delivery & office Dr Joe
Great water and very professional and responsive staff. I have been a customer for about 20 years.
Billing is a mess was charged for returns after 3 calls Thought it was fixed it wasnt cancelled the service now they are billing for a ridiculous amount be warned
Best water this side of the Mississippi. If you’re a delivery customer, their business systems leave something to be desired though.
Best WATER on the planet hands down ! Only water I drink and give to my pets and loved ones! #WaterIsLife #TryEldoradoWater #YouWillBeHooked 🤗 #GOWithTheFLOW #iLOVEldoradoWATER 😍💚😍 …
I’ve been using them for 15 years or so. No regrets. Good water, good service.
Great tasting water. I have been a customer for years and have enjoyed the service Eldorado offers.
I have been a customer for several years and have always had fast, friendly service. They have always resolved any billing or support issues quickly and easily.
Always delivered on scheduled day always have great customer service and friendly delivery drivers.
If you want to be belittled by people and have tons of empty used bottles at your house… Then these are your people!
Seriously don’t waste your time and money with this incompetent and poorly ran company.
It’s dead water. Their process of cleaning/ filtering it, uv light use,
kills anything good, and creates ozone gas
.. they shouldn’t be allowed to call it spring water… It’s dead water.
2nd best water in the world. Can’t really argue with that when it comes to a local source.
Some of the best water I have ever had. Locally sourced as well. Huge fans of what these guys do in the community as well.
The phone staff, the delivery guys….they all rock! Very gracious customer support and delivery and incredibly refreshing chlorine free water!
Do not go through this company they get your bill wrong know it’s wrong and argue with you for 20 mins. The lady answered the phone is rude and very unprofessional. She told me she would call me back at 5pm I called her at 1120am why would …
The crew at Eldorado is always super polite and professional every time they deliver water to us. Glad to support a local team!
Love their water and service!
We have been a home delivery customer since 2008. Always great product and delivery service is very reliable and flexible as long as I give them advance notice.
Thank you for doing the leg work in providing our family with clean spring water to drink every day. Clean water is priceless 🙏 …
Been a customer for years now. Great water, great service and communication. Water delivery always on schedule.
Very bad service. When I asked to put services on hold they still charged me same amount and said that it doesn’t matter if the did delivery or not. Representative was rude and when I asked to spoke to supervisor he said that supervisor is not available.
This is a great company that has a great product. So happy with the service and the product.
One of the worst companies.ive dealt with, the need to upgrade their management, can’t keep track of the bottles , overcharge, don’t credit the account correctly….What a joke WARNING## DONT DEAL WITH THIS COMPANY, and their water has.particle like dirt in the bottles
Over 30 years of service and have NEVER been dissatisfied with our water delivery or water quality. Thank you so much.
Water is great but the service is abysmal. Frequently billed for services not received. Unreliable delivery. Received invoices belonging to other customers.
Dont order. They will bring you dirty supplies. And when u try to cancel they will ignore you and then will charge you $50 to cancel service..
Clean drinking water you can trust, not only for yourself but your family too! Customer service is always “on” and they do not hesitate to accommodate!
I had home delivery and i have now
CANCELLED MY Service. I found Mold in Two off the Three bottled. NO THANKS. I WILL PURCHASE MY WATER FROM TerHEHE STORE..DO YOU KNOW theyRESUETHE BOTTLES..
Not sure what these people are talking about in terms of issues. We’ve used them for years with ZERO issues. They’ve always been fast to notify us about changes and have been totally professional! No need to look anywhere else, they’re the best!!
WARNING!WARNING! Do not sign up for a bottle subscription service with this company. They will not cancel and will keep billing you. When you call customer service they will not follow through. Do not use this company!!!
Consistent, responsive staff, quality service.
Absolutely disturbing how a company 4 years later is paid in full and then I get a call from debt collection saying I owe over 200 dollars … your accounting people take a check cash it and then send it to debt collections… you need to …
We order Eldorado water with the stand .Love it ,great service.
We have an Eldorado water dispenser at our work and it actually is the reason I’m drinking more water at work. I’ve got jugs of distilled water and spring water at home from Walmart but Eldorado water actually tastes much better.
I love working with Eldorado Spring water. Their deliveries are always on time and their staff is friendly. Great addition to our festival!
I do believe this may be the best water in the world. Mg lovers unite. Although a little pricey on delivery, I have never had an issue that so many people ahead of me seem to have.
The best water in the area!
There’s so much the water treatments plants don’t get out. We’re very grateful to have such great water so close. 💦 …
I started new water delivery service and wanted to rent a dispenser. I was told that I would get a new dispenser, instead I got two very unsanitary dispensers back to back. I’ve discontinued service.
I just got my first order of water in the glass bottles, and WOW it is probably the best water I’ve ever had. Thanks! New customer for life.
Most amazing telephone Customer Service Representative I’ve ever had. Thank you, Miss Hannah for your prompt attention to our water outage. I cannot commend this lady enough.
Great customer service and delivery!
We reached out to Eldorado Spring Water to help support our local 5k / 2k community fun run. Absolutely, they said and the donated enough water for 500 people! …
It’s nice knowing your water is pure. We drink a lot of it! The people are friendly from the front desk to the guys that load your bottles into your car. Always a pleasure.
Very poor experience, customer service is terrible. First delivery brought wrong equipment second delivery never happened I called to the customer service they said it is delivered but they don`t know to which address. I asked can you …
They say you get a free dispenser then they charge you when you cancell. And turn you over to a collection agency for debt i do not owe. Run from them. Horrible people
if this wasn’t the only water I liked in CO I would cancel. I dont understand how the customer service sucks so bad . I mean, its all they have to do , its not like they are making the water them selves…terrible communications and for lack of a nicer word” dense” help.
After being a loyal customer for years I recently canceled my account due to several terrible service incidents over the past year. Disappointed to have to leave
We have had our water delivered, since the big flood. The city should advise its citizens before the fire department opens and flushes the water lines. It comes out like dirt water. City administration has really hit rock bottom.
Have never had an issue with these guys what so ever. They do an exceptional job and are easy to get in contact with. Great prices and even better service. Keep killin it guys. The poor reviews are clearly BS.
Great tasting water, but management and delivery service needs serious work. Really too bad too because they have a great product, but the operation is unfortunately very poorly run.
Great water, great prices and excellent customer service.
Ok, so this is how you do it. Thank you for reaching out to me Jeremy. It was in Highlands Ranch there by green acres drive in Lone tree , a young driver. Also I am an actual client and we also carry your product. So You should tell your …
Advice to all customers… Take several 5-gallon bottles up to Eldorado Springs facility and fill up your bottles for 25¢ per gallon. Yeah, that’s $1.25 for 5 gallons of water! While your at it, take a nice hike at the park located next to the facility!
The water is great…just cannot get them to deliver when they say they will. I was suppose to get water delivered last week and my empties picked up they never showed up. They said they had computer issues…it is now a week later and they …
We have had Eldorado Spring Water delivered to our business for the last several years, and the staff just loves it. We go throught it like crazy, but it’s worth every penny, as I’m convinced we are healthier and happier as a result.
The team at Eldorado Natural Spring Water is always prompt and helpful – from answering questions to ensuring we always have the best water to give in our client meetings.
Great customer service when our business was struggling to pay. So impressed with them. Especially Clif Spenser. What a great guy. Always happy and energetic.
First of all, I love their spring water! I enjoy the convenience of home delivery. I got the basic stand and crock and it works great. I highly recommend ElDorado Water.
Terrible billing department, water is good. I had tried contacting them about the overcharges on my account, they keep giving me the runaround. i like the water but all these issues are making me cancel this service.
Scammers. They tell you you can cancel at anytime with no fee (it’s a 50$ fee). They also did not disclose that there is a delivery fee each time. They added an extra jug to the bill that was not ordered. Customer service does not work with …
Well watch out for Sean. He is a fast talker and everything is free the first month. Then you get a bill for $18 for the bottle deposit. Then you don’t get free cups that he said are free to. Very disappointed in his salesman ways. He also …
HUGE SCAM AFTER A YEAR.
Once the 20$ price went out my bill doubled for the same amount of water I was getting. The came up with all these things I get charged for now so I said screw it, come pick up your water.
I’ve used their water delivery service for over 3 years and it’s fantastic. Love the fact they were early on in having a glass-bottle delivery option as well.
This water actually scientifically tests as one of, if not THE best in the world! No other U.S. brand can compare, and it’s easily better than Perrier. While Fuji is pretty good , I prefer ELDORADO. I’ve had it home delivered in the past, and that service is great as well. Highly recommended.
We use this service for our office, and they’ve always been responsive and personable. It’s beyond easy to stay hydrated and keep in touch, would definitely recommend.
I am being way over charged. For some reason I owed them $88 about a month ago so I paid it and I over paid so I had a credit of a few bucks on my account with them. I have paid my bill every month and I’m only supposed to be paying $24 a …
We have been a customer since 1998 and have always had outstanding service!! The water is the best in Colorado! Very responsive and professional staff! Proud to support this great local business!
We have been getting Eldorado water delivered to our office for many many years. Would go without it! Great service throughout the company.
Reliable and friendly delivery personnel. Minimum requirement of 2 bottles per month. Best to email any changes. Ours is a seasonal business thus we are pleased that we can adjust somewhat during the hot summer months.
In the past I would have said that they have the BEST customer service people on the phones. However, today I spoke to an agent that made me change my stars from 5 to 3. She was not near as friendly as the others I have spoken to in the …
Clean water at your door step! Can’t go wrong with this, as it is so so important for me to set a great example for my family, Rugged Running Clients and friends!
These guys are fantastic. They are an excellent partner for our community races throughout Colorado by providing water to keep our runners hydrated from the start line to the finish line. Jeremy Martin is extremely responsive and the whole team is professional every time I stop by. A stand-out in the water delivery industry!
The water isn’t bad but the customer service is horrible and they never deduct your returned bottles from your bill unless you call in to ask why your bill is so high and than make arrangements for water to be dropped off but miss the drop …
I love El Dorado! They have always been very friendly and helpful to me, whether I reach out via phone or email. The deliveries are always on schedule, the water tastes fantastic, and issues are rectified in a timely and professional manner.
Canceled service in 2013 three years later they send me to collections for $700 over a $25 water dispenser that I returned when I canceled service…. …
I only used this sevice for about 3 months. Service was terrible. At final pick up of remaining bottles & equipment the driver took a cash payment for the balance do. This was in 2012, 4 years later im still being charged & threatened with …
Love this company! The water tastes amazing! The drivers are all really nice. The customer service is one of the best that I have ever dealt with. They very quickly resolve any issues and are super nice about!
So frustrated. More like sad and confused. I became a Eldorado customer in 2013 or 2014. The year is now 2020 and I’m still being charged fees. I don’t know what to do. Every time I contact the credit agency my bill goes up hundreds. A …
We have been happy with doing the pick-up service at their warehouse and just investing in a bunch of bottles so we don’t have to go too often. Otherwise, buying the 5 gallon containers at King Soopers or delivery gets expensive. I wouldn’t …
Just wanted to say a few words about this company, the people, the products. I have been drinking Eldorado Water for over 15 years – and I buy it at the grocery store – in gallons, in bottles – or where ever I can find it. Today, I went …
Not trustworthy. I’ve never experienced worse customer service. If there is one thing I could tell anyone considering about using this company it would be DO NOT TRUST this brand. …
Rented a cold and hot water dispenser for a long weekend reunion.
Great service. Reasonable price and people loved the water!
This was my first time going with this water company and let me tell you they took the most advantage of me and I mean the most from.
I paid them all their money my card people told me I did but now they’re trying …
I’m a disabled customer and so I had asked if they could knock on my door when they deliver my water I’ve been a customer for 4 years almost and never but probably twice have I ever gotten a knock on the door to bring in my water . I have …
If you like to be harassed for services not rendered, this is the water provider for you! We have been harassed for services not rendered for nearly a year. Cancelled service nearly a year ago because Eldorado had been delivering water to …
You can never get a hold of anyone in their customer service department, you’re always put on forever hold. The sales rep told me free 30 day trial with “free” bottles, no hidden fees. I am charged a deposit fee every month for bottles, and …
Terrible, signed up with a driver, said I would have cooler and water in a few days. 4 weeks later, tired to sign up online. Next day delivery. Never showed. I called. They apologize and said I would have everything the following Monday, it did show up. But the cooler doesn’t work. Sending it back. Will never try them again…
Place is a joke. We had a sales man MATT MITBY come by our location and tell us we could handle everything in cash. Come to find out only the water can be handled with cash and they let the rental fee for the dispenser build up. First we …
Excellent customer service, great drivers/delivery persons. Have been a customer for 7 years without a problem or complaint. Recommend Eldorado Water .
I help manage office-related things like the water cooler for our company. I’ve worked with another company in the past that was always late, never gave courtesy calls when schedules changed, and just seemed to generally not care. I’ve had …
Another review regarding the absurd delivery. They don’t deliver on the day they’re supposed to and they don’t deliver the amount of water they’re supposed to. The final straw today was the delivery guy saying our standing order is a …
Dom our regular driver is awesome. So accommodating and helpful every time he delivers. The water is fabulous as well 🙂
If you have another option, do not use this company. Their customer service is very poor. Every time I call, the phone rings numerous times before anyone picks it up. (I waited nearly five minutes once.. I put my phone on speaker while it …
I’ve been a customer of Eldorado Natural Spring Water for many years. Deliveries are always on time, the drivers are courteous, and the customer service can’t be beat. The price is more than reasonable and the product is outstanding. Thank you Eldorado Water!
Dealing with this office is terrible. I am still dealing with this company’s poor business ethics. I had canceled my service, and emailed telling them that I canceled, along with several phone calls. Besides having someone on the other …
Great service! They bring my water to apartment and even put water onto my stand for me! Could not recommend them more and the water tastes great too!
Update: El Dorado’s other founder called me and expressed concern over the incident and apologized for the miscommunications. I am satisfied with their commitment and service and continue to remain a customer. …
Their delivery is a mess. This week was the third time in as many month that they simply skipped our delivery. The drivers are essentially working on a whim. If it doesn’t suit them to come, they don’t. If they want to leave 5 bottles …
A little disturbing when you see a sealed bottle at the grocery store with an open fruit snack wrapper inside! So it passed through both inspection & the driver?
This company is a bunch of crooks. I had there service I discontinued it because they were always off on deliveries or intenionally leaving too much water. They are scammers. This was in 2017 I just got a call from a collection company and …
Love the water. Complete dissatisfaction with one of the ladies who handle customer service as well as the faulty billing system and lack of communication. I had originally set up for a free trial. What an expensive free trial it was. …
I have been using Eldorado for about 5 years and they have never done me wrong. Incredible deliveries to incredible customer service. They even helped me when I lost John and were so supportive.
Do not do business with this company!!!! I signed up for their service with the deal that i got the dispenser for free. I cancelll the service and now they bill me $200 for the dispenser. And turn me over to a collection agency for …
We have had this delivered to our office for years. It is simply the best tasting water ever! Would never change – great company – great employees – delivery guys are quality people –
I’ve used Eldorado for 7 years at my business. The water tastes great, delivery is very dependable, and customer service is excellent. Our delivery person and Clif Spencer, “the water guy” take great care of us. Highly recommended!
i’ve been using this company just over a year now. at first i LOVED it! water was fantastic, it got delivered to my home every month, it was perfect. until we started getting charged for months we never got a delivery. when we first …
Careful their monthly price is not their actual monthly price. They will constantly change the bill from month to month. When I called their customer service the first time they told me “that is just how it is” then when the service was …
My recommendation- BUY YOUR WATER ELSEWHERE!! I don’t care how good it is, (which it isn’t really any different then the others) if the company that backs this water operataes like this one…. you don’t deserve any more business …
Great water as it comes from here in Colorado. Beware however of signing up for trial service. You get it set up at home then they charge you monthly, despite cancelling the service. Then try getting them to collect the equipment! This gets you a large bill and terrible customer assistance. Buy it at the store.
The single star is only a) because I have to, and b) the water is pretty good. However, this is one of the worst companies I have ever dealt with. Their lack of professionalism and accountability is astounding. …
So this is my second review due to the fact that my free trial is turning into a nightmare!!
As my prior review stated we had a free trial to see if we wanted service. About …
Service was good while we had them. We were relocating our offices and they came and picked up 10 unused jugs of water and the machine and put our account on hold until the new office was finished being built-out. After the fact they …
Ok enough water, but not so good delivery and customer service. Driver started leaving bottles at the end of driveway, often sitting in full sun all day (FYI, water, plastic and sun is a toxic combination). Politely complained a couple of …
I have been a customer for around a year. I love the water, the delivery and customer service. The water I is so good!! They also have bpa free water bottles, which my last water service did not. The prices are competitive and they have been very responsive to requests to requests. I am a happy customer!
Absolutely obscene company practices. I Had water service with them nearly two years ago, the delivery and pickup was absolute shambles. After canceling and paying a bunch of trumped up charges, they have the audacity to call me nearly two …
The representative told me to signup for a 30 day trial, and said there were no cancellation fees. After signing up for the trial, it turned out he tricked me into signing a 1 year contract with a 50$ cancellation fee. This meant paying 25$ …
The water business must be really hard. Losing customers hand over fist. Customer service is horrible. In case you didn’t know, your water isn’t special. It’s over priced and you take your customers for granted. Good luck in the …
From their office staff to their delivery drivers, Eldorado simply has a bunch of really nice people who get their various jobs done very well. Oh yeah, the water’s great too! I love having this great local business nearby.
I am the Office Manager for a seasonal business. Three years ago when I first attempted to work with the call center to have our water delivery reestablished things did not go well.Same thing happened when I attempted to close our service …
Our small office has been a customer of Eldorado Springs Water for over 7 years now and I’m always pleased by the responsiveness of the customer service. Recently, they helped us purchase a dispenser to reduce our monthly bill, even though …
I love Eldorado water delivery. I have used the service for several years now. I trust their water more than I do the city supply. I even give it to my dog. (don’t judge me!) I can’t let myself run out because now, he won’t drink water …
Been a customer for a few years now. Problems from the start with delivering a faulty dispenser, customer service was awful then. Now they have my billing all screwed up and saying I owe way more than I do, this is the second time it’s …
I cancelled my service at the beginning of September. I have a credit on my account. I have had to call 3 times to get the credit refunded to my account and still nothing. I don’t recommend this company. Their back office operations are sub-par.
I have been getting my water delivered for about 5 years now and am well pleased with my service. Customer service is never rude and they try very hard to accommodate requests.
Eldorado Water is awesome they deliver in a timely manner and they are so friendly and nice!!! Thanks Guys and Gals for your hard work!!!!
I absolutely love the water. But their billing system is awful. I did automatic bill pay and they charged me for two months at a time. So I tried to cancel my service and was told there was a fee. I told them no way am I paying a few to …
What a terrible company. The salesman who came into my office and sold me on water deliveries lied about what it would really cost me. I was surprised when I saw the first invoice, but I didn’t bother to do anything about it. The next month …
Absolutely horrible customer service! My fiance signed up for the 2 bottle/month service. It was disorganized from the start. They didn’t bill him for over 4 months, so he called to work things out. He paid the balance. Then they started …
The billing and customer service are horrendous. Would rather drink pond water than deal with this company again.
Whatever you do, do not get service from this company for your business. I never received an accurate order and then they would offer to roll over the bottles they did not deliver to another month. I asked repeatedly for them to adjust the …
I love the water, but unfortunately customer service has been a nightmare. I cancelled with them about a month ago, and a surprise charge for 75.99 showed up on my credit card. After MONTHS of trying to get my service fixed (I repeatedly …
Be careful doing business with them. They will come in and give you a “free trail” and after just assume you want a membership and keep delivering water. They won’t call and ask if you agree to their terms and politely ask if you even want …
I signed up for a free trial in February after seeing one of their salespeople at an outdoor show. Our initial service was a bit rocky because we have a business and home account, which caused some confusion between their reps and me. …
STOP TAKING MONEY OUT OF MY ACCOUNT. I TRIED YOUR SERVICE ONCE AND I DIDNT LIKE IT. I DONT WANT YOUR SERVICE! I HAVENT RECEIVED WATER FROM YOU FOR 3 MONTHS BUT I KEEP GETTING CHARGED. GARBAGE CUSTOMER SERVICE. …
The water is fine… their billing is horrible. I’ve never seen such a miserable system in all my years of property management – over 30. They say they’ve improved it, but you couldn’t tell it by us. They haven’t sent us bills in I don’t …
Water quality is great! But just buy a dispenser on Amazon and jugs at the grocery store. Their delivery service is horrible. It literally took 6 months of them always “conveniently” missing us until I finally can spur account. We never had …
I’m not too happy with these guys. We’ve had El Dorado for about a year. When our contract is up, we’re done with these guys. I am beyond infuriated with how they have handled the following events. What has transpired has shifted my opinion …
Billing is different every month because of bottle charges, which is fine, but it would have been nice if the sales person explained that. I emailed since I work during their operating hours and never received a response. I hadn’t paid …
Our agency has enjoyed Eldorado water delivery for over 6 years. The product itself it great, but what we really love is the team and the personal service we receive. Fantastic company!
We’ve been drinking Eldorado Water for the last 5 years and it’s the best water you can have delivered in Colorado Springs. Their delivery service has been great. I can’t recommend them more.
Our water turned smelly a few months back, probably due to water line breaks or something. So we ordered Eldorado Natural Spring Water and have been using it ever since. Makes great orange juice and better coffee.
Ed
Eldorado provided water for the office I worked at, the water was just as you’d expected to be. The best thing was the service, our delivery guy was always kind friendly and funny whenever he stopped by, never late and always communicative. Would recommend for anyone looking for a good water company.
Good water but worst customer services EVER! Salesperson sold me a place for 3 bottles/mo. We have never had 3 bottles delivered. They overcharged me twice. When I called about the billing problem, I told them about not getting the 3 …
Great customer service. They will always adapt to what I need. If I need an extra bottle they will add it on to my order. When I was moving they were great at stopping my delivery until I moved and then they moved my delivery up when I …
Great delivery and for a change the pricing is great and never any hidden fees. Mike has always found space in his schedule if I need early delivery and in these time fresh safe water deliveried at no extra fee really goes along way, well and being very friendly when speaking with them is all worth it. TY very much everyone!
I was talked into a free trial at New West Fest in FT. Collins. And boy did this gentleman sell it! I was actually excited to try this water delivery, and glad that they had such happy energetic employees. Weeks later I received my kit. …
They kept charging me for bottles they picked up. When asked for an itemized bill or explanation they would instead just send a reply that they can’t send more water till the bill was paid even when service was canceled. I still paid anyway …
An absolutely TERRIBLE experience!!! They repeatedly failed to deliver water on the dates they were supposed to. They constantly promise to do something by a certain date and then fail to do so. When we closed the account, they were over a …
My experiences with Eldorado have always been positive. I love the water and our delivery person saw that our bottle was ready to be changed and even did it for us.
This company has been so understanding, flexible and supportive during the Covid-19 crisis! As a small business manager who has had to keep our Studio closed for months, I have been so relieved to be able to suspend our water delivery …
Love the water delivery service, hate the billing and TERRIBLE TERRIBLE customer service. It only takes two seconds to realize how dysfunctional their HQ service is. …
This has truly been a nightmare of an experience. I decided (which I so fully regret) to sign up for eldorados water service and see what it’s all about. After coming to the conclusion that it was just too expensive for not that much water …
This is a great water company. Not only is the water delicious, but the customer service has also been excellent. I have dealt with Kasie as my sales assistant. She has gone above and beyond. She gave me a great intro offer, quickly …
This is one of my FAVORITE vendors to work with.
I mean, beyond the fact that there’s no better tasting water in Colorado.
The customer service is above and beyond every time – from the people who work …
Don’t do business with them. Water bottle leaked all over kitchen floor, and ruined flooring. Call several times, gives run around. Charges fees for monthly statement. Management won’t respond to messages. Reporting to the Better Business Bureau.
I have been a EL Dorado Springs Water Customer for several years now. Started on a promo and kept the service, I have moved several times, and have had many changes to my service since. I have NEVER had a problem with customer service or …
I LOVE, LOVE, LOVE Eldorado water, and their team members! The delivery guys are always so helpful, professional and courteous. I love having fresh Eldorado water delivered monthly. I have had a few encounters with members of their sales team at events, and they are all wonderful too! Highly recommended!
This is an outstanding company!
If you care about your quality of water I highly recommend them.
Delivered right to your house , so convenient and delicious. …
I absolutely love Eldorado Water! I have had their water delivered to my office for the past 2 years and am constantly impressed by their quality, professionalism, and pricing. I get my water delivered in glass bottles to avoid using …
Love the water! Since COVID outbreak there are no more walk-ins which is sad but understandable; it seems like that will continue. I love the .5 liter bottles they’re so convenient, and miss the awesome deals that would occasionally be …
Great water, horribly run business. We signed up for a promotional trial during Boulder fest this summer. The salesperson Cliff spent about 30 mins explaining everything in detail, except for conveniently forgetting to mention that we were …
Rip off and sneaky. I signed up over 3 years ago and was led to believe after a period of time I would own the dispenser and just pay for water. Nope! At this point I could have bought 3 nicer dispensers at Home Depot for what I’ve paid …
Eldorado Natural Spring Water is so good, and the taste is so pure and clear. We use a refrigerated dispensor which makes it even better. The delivery service is so convenient too. Our deliveryman, Dominik, is awesome… he is super …
Terrible, absolutely terrible in every way. Overpriced, random delivery times, charged for water that was never delivered. How is 9 gallons of water $56? I never agreed to that, who the hell would?
Jeremy personally handled a one-off product issue within a matter of hours. Been customers for 6 and 40 years respectively. Thanks team!
I love the water but the service is one of the worst I have had in a long time!!!!
They charged me a different charge each month. I have to call every time I get a …
I have only been a customer for three months. My office is only 800 sq ft. Before even signing up for this service I specifically asked about the quantity that would be delivered. I have no closests in my office, so I needed maximum 2 …
My wife and I have used El Dorado Springs Natural Spring Water Systems in our home for about five years and have had no problems with their service, quality of water or customer follow up. We use the two-filter system with the faucet …
We have had their delivery service for almost a year and we never have had any issues with them. Everything has been great so far with the deliveries and the times I have called costumer service they have been amazingly helpful. We are very happy with them.
I love Eldorado water – truly the best tasting water in the world. I have been known to drive home from work occasionally to refill my water bottle! I have the hot and cold water dispenser, so I can make tea and coffee very fast as well. I …
We’ve had Eldorado water delivered to our home for several years now and we love having great tasting water from a Colorado company. Service has been friendly and helpful any time I’ve needed to call about our order.
I do not enjoy leaving a negative review for a business but my experience with Eldorado Water has been very disappointing. They are very unclear and obfuscate around their billing/charging practices. Their delivery times are erratic and …
After being a customer for 3 years, Eldorado did not deliver water to us for two months at the beginning of the pandemic, but they claimed they never stopped delivery. We told them we would not pay the invoices they billed us for those two …
Stay away from at all costs. Incredibly expensive, poor customer service and they put my account in collections after everything was already paid in full. Still fighting them about this nonsense. Just get some 5 gallon water jugs online and …
They didn’t deliver a 24 case of water, left a note that daid they were out and still charged me for it. Then they charged me randomly more. I got 3, 3 gallon jugs’ and was charged $56!? I demand this place be investigated!
Received my order later than expected, got a broken water dispenser. They were supposed to replace it the next day no one came, they said the driver switched it out, but did not, they won’t come deliver a new one it’s 2pm and I’ve been on hold for 20 minutes. Not happy with this experience so far.
The water bottles are delivered on time and on schedule and we enjoy hydrating with Eldo water. We have been using the services for over 20 years.
Ive been a customer for years its one of the only waters ill drink. Whats frustrating and keeps me from giving five stars is that the prices are unjust and bad for the environment. To refill a five gallon its over 8$ but if i bought five …
As a new customer I have already had issues with this company they seem unresponsive. I live in a secured building, when a delivery attempt was made they called to let me know they couldn’t access the building and then immediately left. I …
Our office just recently started monthly water delivery from El Dorado. The water is good and the customer service so far is amazing! Definitely would recommend them to anyone.
Awful customer service just like the other reviews. Tried closing account and a $400 charge for empty bottles just randomly appeared??? Saying I never returned bottles, the driver 100% picked up everytime..No one ever mentioned missing …
You can tell some of the reps work from home; they have a unique way of making you feel like your existence is an inconvenience to them 😅. I enjoy the water, but I find it odd no one has decent insights into their bottling process. All I could learn is that their spring water is no longer bottled on-site. …
The good: great water
The bad: inconsistent bills, double charged, and charged $25 for each empty water bottle that is not picked up day of delivery, terrible customer service. Ive asked for a manager to call me several times, no such call has ever been received.
[Edit] Since cancelling my services, I have been charged fraudulently a total of three times. This month it caused me to be short on rent. Jeremy, your customer service manager never reached out to me, and no one is responding to my emails …
Very happy with Eldorado Water. It tastes great. Customer Service is amazing. Only had a small issue and it was quickly resolved. Bottles left where they weren’t supposed to be. Customer Service corrected it immediately. They have done …
Not only do they have the best water ever (we wont drink anything else) but their customer service is awesome. We travel a lot and are very in and out as well as having various amounts of guests throughout the year & they are always really …
I started ordering water during the pandemic and service was good for about a year. But after that my bills were inconsistent. I was a customer for two years and had multiple double charges on my account. They apologized and credited my …
Great tasting water! Have been receiving Eldorado Spring Water for 12 years now. HIGHLY RECOMMEND! Have never had any issues. Customer service is great. The delivery guys are great. All around really great company.
The water is great. Their customer service is awful. When I had the water delivered to my house many years ago, before realizing there is a self-serve station in Eldorado Springs, I enjoyed the delivery and it was timely. What was shocking …
We have been a very happy customer for the last 10-12 years! We love the spring water and refuse to drink anything else. You will not find a better spring water, I believe they are still voted the #1 spring water in the US. …