Elevate Credit Union

Bank/credit union, Elevate Credit Union

Elevate Credit Union is a federally chartered credit union based in Brigham City, Utah. Whether you need checking, savings, a credit card, budget counseling, loans, or a way to grow your money, we have you covered. Elevate Credit Union exists to serve our members’ needs. Let’s create something great together!

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Elevate Credit Union Reviews ( 129 )

  1. Everyone at Elevate is wonderful to work with. They have gone out of their way to help us. Amanda B., Kylie M, and Melissa J are all so helpful and I have never had a bad experience in the 10+ years we have been with them.

  2. Low interest rates on my auto loans and a savings account geared to children (GO Dollar Dog!) are just a few of the reasons I choose to bank with Box Elder Credit Union!

  3. these guys, and will probably continue to do so, even though I don’t live there anymore. My only wish is for the website to work better. I have occasional trouble accessing the website on my computer, and can almost never access it from my …

  4. Very friendly service. I am new to the area and opened an account a few weeks ago and they were quick to help me. Yesterday I opened another account and was treated well again. They answered all of my questions.

  5. Great customer service and awesome options for accounts and loans. They are very welcoming and really care about there customers. I would definitely recommend anyone to open an account here

  6. I love having a local feel to my bank. It’s the same people behind the desk and they recognize me! I go inside for the customer service vs the drive through because of the people that work there.

  7. Box Elder Credit Union is an awesome place to bank. Members are valued and appreciated. Box Elder Credit Union takes the time to treat every member with respect and to help with their financial needs.

  8. Brooke was great to work with as well as Isabel. They were both understanding and so pleasant. Thank you for a quick and easy transaction.

  9. After getting patient and calm help from the institution we were able to clarify and find a resolution my problems they are definetly team oriented and they are a great amount of people. Like always special props to Jen she gets everything done in a timely and friendly manner everytime.

  10. The BEST Credit union in Box Elder county, Love the friendliness of the staffs and as Co-workers too 🙂
    I noticed the difference right away as I sat my foot in the first time, the teller greet me with a smile and even know me by name, Love It!

  11. Whenever I have a question, problem, or need loan info, I just give Brittlyn a shout and she handles everything very quick, accurate, professional, and explains every little detail. I’ll stay here and reccomend this place to anyone based solely off of my experience with her. Need more than 5 stars to rate her customer service!

  12. I’ve been a member at BECCU for almost 20 years! It was my first account as a teen and continues to be my first choice for a financial institution. I love the great staff and amazing rates. My kids love Dollar Dog and the fun prizes they get when making deposits.

  13. I love box elder credit union! They have the highest interest rate for savings in town and they are always so friendly. I’ve had an account since I was a kid and I will never go anywhere else.

  14. Had a question about the Mobile App! Brooke was amazing and got right back to me with an answer to my text! I love my Elevate! Thanks to Brooke and the whole team I feel safe and secure!!!

  15. Things were tight this month on so I was able to do skip a pay on my current loan. And they were very helpful and very willing to help me out when times are tough. Love Box Elder credit Union

  16. Super kind, quick and efficient!! Phill helped us with our trailer loan and had everything processed and done in just a few hours!! Such a breeze to work with and definitely gave us the attention and help we needed!

  17. I’ve only been banking here at BECCU for 5 years, but they are awesome!! Everyone is so friendly & helpful every time I go in. I love the deals & services I get with advantage checking! I’m looking forward to opening Dollar Dog accounts for my twin babies!!

  18. I don’t bank with BECU, but went in with a member on Saturday to pay off his loan on a vehicle I was purchasing. I do a lot of banking transactions similar to this, and haven’t ever had a more unprofessional experience. Both the seller and …

  19. Absolutely the best customer service and support from a young lady by the name of Ashley Masters,if I could give her more stars I surely would..I’ve always had great experiences with Boxelder credit union but I must say Ashley has outdid …

  20. Phil & Brooke are the absolute best! Phil helped me with the process of getting a new car, and made sure I was being taken care of the whole time. Even took the time to text and see how the new car was after everything was said and done. Definitely deserve all 5 stars.

  21. I have banked with Box Elder Credit Union since 1997. I have always found their staff friendly and willing to help with my banking needs. Now, years later, my granddaughter loves Dollar Dog Kids Club and is learning how to save her money in …

  22. Best place to bank and work! I love that Box Elder Credit Union is local. I love that it is “not for profit”. I love that members aren’t just a number. I love that they care and are always trying to provide the best products and services. I …

  23. Box Elder County Credit Union is an excellent credit union, I have dealt with both the Brigham and Tremonton branches – excellent service/customer service at both! I came from Wells Fargo after having had one too many bad experiences with them. I am so thankful I switched over, just wish I had done so sooner. 5 Stars!!

  24. Would not recommend this bank, we got two car loans with Box Elder which were great experiences. Which is a reason we wanted to get another car loan with them but the third time it was a horrible experience. The loan officer(Jen) said she …

  25. I have always been taken care of at both the Brigham and Tremonton locations. Isabel is always friendly and so helpful. When they had an opening for a job, a few months ago, I jumped. Now that I work here, I see even more what a great place …

  26. I have been a member of Box Elder credit union since 1997 (I think). I work mostly with the Garland branch and I love my credit union! I have always been treated kindly and with respect by all staff members, the loan process is quick and …

  27. Box Elder County Credit Union has been my one and only financial institution since I was 17. They’ve always been there for me whenever I needed help with my finances or wanted to get the best deal on a vehicle. They are extremely kind and welcoming. They are truly the one place to go. (Did I mention they are nonprofit)

  28. This is a really good credit union. Definitely helped with my finances and being able to have all my funds in one place with no concerns of any kind. Any time I go in or call over the phone I’m left feeling like they truly care about me and …

  29. Love this credit union! They helped me straighten out my finances and set up an investment account for retirement. This is the only bank I have used since I was old enough to have an account and build my credit which was fantastic! …

  30. Brooke Wells is the most pleasant and helpful loan officer that you will ever work with. We have had the opportunity to work with her a few times and it has always been a good experience. I highly recommend her and Box Elder Credit Union and am happy to be a member there.

  31. I’ve only been with Elevate for a short time, but their customer service is absolutely amazing. I never wait more than a minute or two before I get a phone call or a text from someone helping me. I had one time asked if they would release …

  32. Tyson and Lydia were absolutely pleasant to work with, no hassle, no run around, no blah blah just business verified me and got the job done, was waiting for my payoff from a different location and they still got it done! thank you to both of you! I really hope you get a promotion! Thanks.

  33. I had good experience with elevate credit union Riley was very good to work with he explained everything in detail and is customer service was awesome I highly recommend Riley for your loan needs great guy to work thank you elevate credit union

  34. We needed a car loan quick to buy out our lease. Elevate processed the loan in record time. I completed the application online, signed electronically and picked up a check all within 5 hours. Tammy was especially helpful. Plus, we got an amazing rate! I will only use Elevate for my auto loans from now on.

  35. Melissa at Elevate Credit Union was great to work with during our refinance. Everything was fast and easy! We were able to do a lot of it via email which saved us a lot of time with schedule conflicts. We will definitely keep our business here!

  36. Melissa was very helpful and knowledgeable in helping us get the right solution to our needs through Elevate Credit Union. She got it all done in a very timely manner. We’re very grateful for her fast and efficient help.

  37. Melissa Jeppsen, was so amazing in helping me get my refinance loan for my house! She walked me through it and the things I didn’t understand she would explain to me. She was so patient and understanding and kind. She was very professional I’m so grateful to her! Thank you much Melissa!!

  38. We refinanced an automobile with Brice. He was very friendly and put us at ease. He is very knowledgeable and explained things very well. I recommend him very highly. Thanks to Brice and all the Elevate team for a great experience everything we come in.

  39. Saturday morning, Jan. 15 2022, I was one of the first after opening. I was greeted with kindness and a smile. Aubrey, teller 35, was informative, quick and knew exactly what she was doing. Frankly, I was one if those pain in the butt …

  40. I have been with elevate for over 30 years. They never disappoint. From the window to the counter to the loan department, the staff Is always friendly, helpful and proficient. Our favorite loan agent Is Jen at the Brigham branch. She takes great care of us!

  41. Teri was amazing to work with. She responded so quickly to all my questions. Documentation went so fast… Thank you so much Teri For the awesome customer service we love elevate!!

  42. Jen at Elevate is spectacular, amazing, incredible, I can’t put into words how truly grateful I am for her and her working with me! If you ever need an amazing bank Elevate with Jen is the place to go!! I’d give 100 stars if I could. 10/10 recommend!!

  43. I was at a car dealership on a Saturday, called elevate credit union to get a loan. They put me with Riley, he was very personable, professional. He had me approved very fast. The dealership said I could take my car home if Riley sent an …

  44. Elevate is the best! The staff is all nice and very helpful! Lara is awesome, if she don’t have the information she will do everything she can to help you get your banking needs taking care of!! We also worked with one of the loan officers who was were helpful and knowledgeable! 10/10 in our book!

  45. Very easy to do business with made transactions/loans fast and easy. We were able to get our vehicle the same day with no problems. Definitely give Elevate and Carmen the loan officer 5 stars it was nice doing business.

  46. I changed my banking from Key Bank to Elevate Credit Union. I’m very happy with that choice, the people that work there are helpful and accommodating. The loan process was handled quickly and finalized on the same day. What a positive change from experiences I’ve had with other institutions.

  47. Melissa at Elevate credit union is absolutely amazing! I have never worked with someone as caring and informative before. She kept us informed every step of our mortgage loan process, she cared about all our wants and needs, she made sure …

  48. Lydia was awesome to work with . Very easy to understand all the things she was explaining to us in opening a new account. Really enjoyed he friendliness. Would recommend her to anyone . Thank you for being a ray of sunshine on a cold stormy day

  49. Lydia who opened my account was very professional and helpful!! She was very friendly and helped me meet all my banking needs!! I love the customer service she provided me and very much enjoyed meeting her and working with her!! Thanks Lydia 😉😉👍🏻 …

  50. Teri was very easy to work with and made the entire experience possible. I had several unexpected changes but Teri was flexible and helped me every step of the way. Would highly recommend Elevate to anyone looking for a loan.

  51. Great service with our auto loan. We appreciate how quickly we got out figured out to get a new car that we needed to get asap. People were friendly and helpful and followed up to help us get all the paperwork done online and over the phone. Without their help we wouldn’t have gotten it done until after the weekend!

  52. Today’s teller was Whitnee. She was very efficient at her job and fast. All of the tellers and Management at the Credit Union have always been friendly. They accomplish my business very quickly and more than anything they don’t forget to smile!

  53. Everyone was so helpful after once again having fraud on my debit card. From Ashley and Tyson helping me when I called about the fraud charges , to the girls helping when I got to the credit union for a new card. Everyone is still very …

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