I would give this place no stars if possible. Its ran by a bunch of city ex employeea and does nothing but raise prices and swnd out threating letters. Not to mention city water is so bad. Not only wont we drink the filtered river water. But we have a filter for our entire system. Wouldnt even bath in it.
Just got off the phone with Cindy. She was extremely rude. Spoke to me like I was a 5 year old and I was continuously nice to her. She needs an attitude adjustment.
I live on Upper Hoffman Rd, Elmira, NY at the foot of the hill. Our water pressure here has been ATROCIOUS since the UCP facility was added to the line! We were never told this would happen when we were interviewed by the people building …
I am not happy with this company. I am being charged a penalty fee, and an interruption notice, and I never even received the first bill. I have always paid my bill on time, and have never missed a payment. You could of at least helped me …
They changed their payment software in November and threatened to shut people’s water off in December. The notice of the update looked like junk mail. I am still amazed that I didn’t miss it. For those of us who have auto-payment, we could …
Zero stars if it was possible, I did NOT receive a bill 3 times in the last year and then got shut off notices. When I call they say well we tracked it to the post office near you, then you will need to speak with your post office to see …
Tasty water
Bad Customer Service
Something needs to be done about this place. They shut you off with no notice at all and will not take payment arrangements.
They owe ME stars!!!
I would give this place no stars if possible. Its ran by a bunch of city ex employeea and does nothing but raise prices and swnd out threating letters. Not to mention city water is so bad. Not only wont we drink the filtered river water. But we have a filter for our entire system. Wouldnt even bath in it.
Just got off the phone with Cindy. She was extremely rude. Spoke to me like I was a 5 year old and I was continuously nice to her. She needs an attitude adjustment.
I live on Upper Hoffman Rd, Elmira, NY at the foot of the hill. Our water pressure here has been ATROCIOUS since the UCP facility was added to the line! We were never told this would happen when we were interviewed by the people building …
I am not happy with this company. I am being charged a penalty fee, and an interruption notice, and I never even received the first bill. I have always paid my bill on time, and have never missed a payment. You could of at least helped me …
They changed their payment software in November and threatened to shut people’s water off in December. The notice of the update looked like junk mail. I am still amazed that I didn’t miss it. For those of us who have auto-payment, we could …
Zero stars if it was possible, I did NOT receive a bill 3 times in the last year and then got shut off notices. When I call they say well we tracked it to the post office near you, then you will need to speak with your post office to see …