I have been going to Dr. Poppell for several years now. The staff is always polite and professional, and Dr. Poppell is always wonderful. I love how they added the optical shop so now I can check out sunglasses while I wait!
Not a fan of this office. I was there over two hours. The front was great the guy named Jerry was wonderful. After that it quickly went down hill. I was there for something that this old fashioned dr had no idea about. Then his nurse kept …
Dr. Poppell performed LASIK surgery on my eyes in January 2016 and the results are nothing but fantastic. My vision is now 20/15 and after wearing glasses for the last 27 years, it’s awesome to not need them anymore… outstanding work!!!
In last month have had cataract surgery done on both eyes. Dr Gabriel is great! Whole experience was seamless. All staff members including surgery center do a great job!
On June 19th 2013, Dr Poppell performed a cataract surgery on my left eye. He tore the vitreous in the left eye causing a deformed pupil. He later blamed the complications on me and that I rubbed my eye the night after the surgery. Two …
I’m not going back. The wait is always ridiculous. The tech who did my eye exam was rude and impatient. I think his name was mike. Maybe get an different job. You are not a people person. Dr was annoying and lacked knowledge on my …
My wife and I had back to back appointments, we were both seen at the same time.. The two technicians were very Professional and treated us like family even though this was our first visit .. Wish I would have gotten their names so I could mention yhem.. Thank you for a pleasant exam.. FDE..
I finally did it! I had LASIK surgery on my left eye only (I use my right eye for distance). I wore a reading contact on my left eye for a couple of years and did well until I developed dry eyes. I could not take the reading glasses …
NO! Although they got me in next day due to a car accident, which I appreciated, they did not tell me there really was not a slot open for me, they were working me in and I could be there for a few hours. I arrived 15 minutes early …
Dr. Planchard preformed cataract surgery for me on June 3rd 2019. The morning of surgery my best vision corrected out of my right eye was 20/70. Now I see 20/20 without correction. Absolutely amazing.
I will never,ever recommend this place to anyone that wants lasik surgery. I was cancelled this morning for the FOURTH time. I have spent over 200 dollars for eye drops I can’t use, wasted 200 on an evaluation and now lost out on 8 days of …
The office staff and nurses were very friendly and helpful. Dr. Poppell was great. He took his time and explained everything he was doing. I never felt like he was rushing to get to another patient. I will continue to come back here in the future.
I just had one of two cataract surgeries by Dr Brian Planchard and can’t express how amazing the experience was. There was absolutely no discomfort throughout the process and the presurgery team was extremely professional. I am looking …
My husband had gone in after puncturing his eye with a snake plant, loosing part of his vision, was super light sensitive and in extreme pain For a couple days even after receiving antibiotics. The reception and nurses were great but Dr. …
Saw Dr Planchard who I was referred too by my optometrist, he contradicted everything my optometrist told me and was rude and obnoxious, he got in my face not wearing gloves or a mask. He also prescribed me steroid drops after clearing …
Shady business practices, avoid at all cost. Trying to get glasses for my Mom (elderly). Called them to have her prescription faxed to location closer to where she is now (assisted living). Called their office, Brittany said no problem, she …
I recommend this place wholeheartedly. I never met Dr Planchard. My procedures were performed by Dr Bellville. He’s got a great bedside manner and a sense of humor. I like him a lot. I went in for cataract surgery. Left eye done in …
I had a very successful surgery provided by Dr. Ken Belville. I had a new lens called PanOptix implanted and have had absolutely no issues. My vision is nearly perfect and once completely healed I should have perfect vision. I had one eye …
My husband, and myself, are very happy with Dr Planchard, as well as his nurse who is so kind and caring. Also Brandi gets 5 stars for staying with me after hours when I got drops in my eyes and could not see to drive and had to wait for a …
My appointment was at 100 pm.At 230 I had not been seen. There were 30 people waiting to be seen. The front desk was lying to people saying the doctor had an emergency. Everyone was complaining about the wait.If the office staff is …
I had paperwork sent from my insurance because they won’t pay my for eyedrops almost a week ago. Just found out today that you refused to fill it out unless I see the doctor because he wants to talk in person before he does the paperwork …
I had PRK surgery. My recovery was very long and every visit the technician literally looked terrified and wouldn’t make eye contact. Dr. Planchard always made excuses and tried to convince us that I was just one of the unlucky ones. …
The care I received was excellent. The technician and the doctor were very kind and helpful. I will be back.
Had refractive surgery here 26 years ago and I am still seeing 2020 distance. Best decision I have ever made!
I personally believe Dr. Poppell is the finest Optometrist I have ever visited ! The results were much better than what I had hoped for !!
I had a great experience with all involved with the exam. I would highly recommend Emerald Coast Eye Institute to all of my friends and family.
I have been going to Dr. Poppell for several years now. The staff is always polite and professional, and Dr. Poppell is always wonderful. I love how they added the optical shop so now I can check out sunglasses while I wait!
Not a fan of this office. I was there over two hours. The front was great the guy named Jerry was wonderful. After that it quickly went down hill. I was there for something that this old fashioned dr had no idea about. Then his nurse kept …
Dr. Poppell performed LASIK surgery on my eyes in January 2016 and the results are nothing but fantastic. My vision is now 20/15 and after wearing glasses for the last 27 years, it’s awesome to not need them anymore… outstanding work!!!
In last month have had cataract surgery done on both eyes. Dr Gabriel is great! Whole experience was seamless. All staff members including surgery center do a great job!
On June 19th 2013, Dr Poppell performed a cataract surgery on my left eye. He tore the vitreous in the left eye causing a deformed pupil. He later blamed the complications on me and that I rubbed my eye the night after the surgery. Two …
I’m not going back. The wait is always ridiculous. The tech who did my eye exam was rude and impatient. I think his name was mike. Maybe get an different job. You are not a people person. Dr was annoying and lacked knowledge on my …
My wife and I had back to back appointments, we were both seen at the same time.. The two technicians were very Professional and treated us like family even though this was our first visit .. Wish I would have gotten their names so I could mention yhem.. Thank you for a pleasant exam.. FDE..
Dr. Brian S. Planchard, eyes are very important eye exams, Thank you Emerold Coast Eye Institute , valued as a customer
I finally did it! I had LASIK surgery on my left eye only (I use my right eye for distance). I wore a reading contact on my left eye for a couple of years and did well until I developed dry eyes. I could not take the reading glasses …
NO! Although they got me in next day due to a car accident, which I appreciated, they did not tell me there really was not a slot open for me, they were working me in and I could be there for a few hours. I arrived 15 minutes early …
Dr. Planchard preformed cataract surgery for me on June 3rd 2019. The morning of surgery my best vision corrected out of my right eye was 20/70. Now I see 20/20 without correction. Absolutely amazing.
I will never,ever recommend this place to anyone that wants lasik surgery. I was cancelled this morning for the FOURTH time. I have spent over 200 dollars for eye drops I can’t use, wasted 200 on an evaluation and now lost out on 8 days of …
The office staff and nurses were very friendly and helpful. Dr. Poppell was great. He took his time and explained everything he was doing. I never felt like he was rushing to get to another patient. I will continue to come back here in the future.
I just had one of two cataract surgeries by Dr Brian Planchard and can’t express how amazing the experience was. There was absolutely no discomfort throughout the process and the presurgery team was extremely professional. I am looking …
My husband had gone in after puncturing his eye with a snake plant, loosing part of his vision, was super light sensitive and in extreme pain For a couple days even after receiving antibiotics. The reception and nurses were great but Dr. …
Saw Dr Planchard who I was referred too by my optometrist, he contradicted everything my optometrist told me and was rude and obnoxious, he got in my face not wearing gloves or a mask. He also prescribed me steroid drops after clearing …
Shady business practices, avoid at all cost. Trying to get glasses for my Mom (elderly). Called them to have her prescription faxed to location closer to where she is now (assisted living). Called their office, Brittany said no problem, she …
I recommend this place wholeheartedly. I never met Dr Planchard. My procedures were performed by Dr Bellville. He’s got a great bedside manner and a sense of humor. I like him a lot. I went in for cataract surgery. Left eye done in …
I had a very successful surgery provided by Dr. Ken Belville. I had a new lens called PanOptix implanted and have had absolutely no issues. My vision is nearly perfect and once completely healed I should have perfect vision. I had one eye …
My husband, and myself, are very happy with Dr Planchard, as well as his nurse who is so kind and caring. Also Brandi gets 5 stars for staying with me after hours when I got drops in my eyes and could not see to drive and had to wait for a …
My appointment was at 100 pm.At 230 I had not been seen. There were 30 people waiting to be seen. The front desk was lying to people saying the doctor had an emergency. Everyone was complaining about the wait.If the office staff is …
I had paperwork sent from my insurance because they won’t pay my for eyedrops almost a week ago. Just found out today that you refused to fill it out unless I see the doctor because he wants to talk in person before he does the paperwork …
I had PRK surgery. My recovery was very long and every visit the technician literally looked terrified and wouldn’t make eye contact. Dr. Planchard always made excuses and tried to convince us that I was just one of the unlucky ones. …