Emergency Physicians Professional Association

Health & medical, Emergency Physicians Professional Association, EPPA

Emergency Physicians Professional Association (EPPA) was founded in 1969 and is owned and governed by its participating physicians. … See more

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Emergency Physicians Professional Association Reviews ( 83 )

  1. Just like everyone else, I never received any information about this bill. Just a text message saying I owe someone money. Apparently, after more than 7 years of complaints, the people at this company still don’t understand why this leads …

  2. Same experience as everyone else except for the 5 star review which SURPRISE they are physicians for EPPA. Went to the ER for shortness of breath in March 22. Received no diagnosis or care but still paid the hospital $3k. 7 months go by and …

  3. Worst service and business in the country. Total scam artists taking advantage of people in need. They send in sub-par professionals to bill you separately from your hospital bill.

  4. Billing is OUTRAGEOUS!! The doctor did absolutley NOTHING and I am being charged an insane amount! DO NOT visit the Burnsville Fairview Emergency center.

  5. Billing department wants to kill me with stress. I can’t believe I can get one charge from the hospital and another from some random physician group. I PAID THE HOSPITAL. YOU DON’T GET TO DOUBLE BILL ME. I guess the bottom line is never …

  6. They keep billing me and calling me after I pay a bill! Once I had paid via phone, then I asked the guy with them if I he was SURE all my bills were paid, he said yes. And guess what? They still claim I haven’t paid! SHAME!

  7. Horrible! Paid my bill via a mailed in check since they don’t have electronic payments.I got another nasty email from them today even though the bill was paid. I called the customer service to no avail. This company is horrible
    Good luck to anyone if you have to deal with them.

  8. Worst company ever….refuse to bill the correct people for a military veteran dying of stage 4 cancer with full coverage by triwest/tricare….after telling them this multiple times, today a woman told me she can’t take a number to get it …

  9. Horrible experience! Went to Unity ER bent over in pain – couldn’t stand up straight and hadn’t slept in 2 days because I couldn’t lay down in extreme pain -the Dr. I saw said I had a pinched nerve in my back gave me some tylenol(didn’t …

  10. And like everyone else here, these people are absolutely worthless. Never sending bills, yet sending non existent past due bills to seedy collection agencies. these hateful and lazy people need to go away.

  11. I am writing this on behalf of my wife, we went into Southdale ER because my wife had a real bad swollen eye and cheek after a cleaning from the dentist. The doctor looked at her for maybe 1 minute and concluded she was fine. Turns out she …

  12. If it was possible to leave no stars for a review that would be my preferred option.This was the worst physician experience I have ever encountered. The physician was rude, biased, and genuinely seemed disinterested in providing care. The …

  13. Terrible service. The billing experience is outrageous. They have policies that are only focusing on making things really difficult and raising fear on customers. I don’t know why Methodist Hospital will hire them as providers. As I …

  14. This company makes paying your bill terrrbly difficult. Tried calling several times and they always put you on hold forever. After being put on hold and finally was told to call back or leave number, Left number and never a call back. …

  15. Horrible to deal with. No due dates on bill, call to explain insurance had an error and needed to rerun and not to pay. Their comment, pay now or we send to collections. Way to run a business, as if medical procedures and bills aren’t …

  16. Never got a bill, and the recipt was provided by Texas radiology, even though it was an ER visit in Minnesota. Sums up this disaster, should refer to the state ag for shady practice.

  17. I would give this place zero stars if I could. This customer service is awful. I got a bill from collections and had never even seen the original bill. Tried calling to get a statement and its practically impossible. Companies like EPPA are …

  18. These people are intolerable, very likely criminal and have no place dealing with patients, period. I have two forms of insurance and this group literally REFUSES to add my secondary insurance. This has gone on for nine years straight. I …

  19. Honestly I am still not convinced that this place is not a scam, and I agree with one of the earlier comments, STAY AWAY FROM FARIVIEW SOUTHDALE ER. I received two bills after getting my appendix taken out both of which were covered by …

  20. Would give 0 stars if possible have requested a paper bill mailed to me numerous times for my records they say they will and don’t very odd to get separate bill for physician by text seem very scamish. The operator’s are very unpleasant and you can see from there horrible reviews

  21. Wish I could give zero stars. They sent my PAID bill to a collections agency. The collections agency is called crme and they have over 1000 complaints w the BBB. I called last week to tell them it was paid, I also sent an email showing …

  22. Worst customer service in the history of medicine!!! Can never speak with a customer service rep, and get no responses to repeated inquiries on the website. The state of Minnesota should shut this business down.

  23. Terrible Association, received nasty demad text message. For what!!. Said insurance rejected claim.. Never billed! All bills paid from Fairview Southdale… No bills in mail.. They do not answer phones, just recordings.after 15min on hold …

  24. Paid my bill with Fairview who I went to see and keep getting these text messages to pay a bill. When you try and get more information you can’t get in contact with anyone. This operation needs to be shut down. Seems like a giant SCAM.

  25. My experience with this company leaves a lot to be desired. Their bill for 15 minutes with a physician was almost 50% the cost of what the hospital charged for the room and services. The doctor himself was quick to pull the trigger on …

  26. If I could I would give this company zero star! My credit report is constanting getting hits with bills I have never been seen. This is against all ethical way of billing. I have tried calling, but constant get the run around. I am …

  27. Their online bill pay never works for me. I try to log in, but it just loads and loads and spits out error messages. I can’t even access my statements or my receipts on their website, so I inevitably have to call them on the phone, and it …

  28. It is absolutely impossible to get a hold of anyone. They billed my insurance and mailed me a bill so clearly they have my info, but yet their system keeps saying my information doesn’t match. If you want me to pay my bill why do you make …

  29. Billing seems to be a huge issue with this group. I received no paper bill only text messages. First text message I received was nearly 5 Months after services. 2nd text was a threat to send me to collections. Text messages look like scam …

  30. Went into the emergency room and get a bill from them 8 months later thinking its a scam I make sure by calling the hospital I went to and they confirmed its not a scam so I call them wait on hold for thirty minutes and get a option to get …

  31. Billing is a joke. On received text messages that appeared to be scammish in nature. No paper bill set to home address either. Poor practice from the hospital for not conveying that a 3rd party contracted doctor will also price gouge a …

  32. I got a collections bill 6 months after I spoke to this company and informed them my husband was double covered for insurance and that the balance would be paid by his secondary insurance. I supplied them with the proper documents and they never submitted the claim. Inexcusable.

  33. I share everyone else’s frustration’s with this joke of a company. I don’t know how many bills I already paid the hospital for my ER visit to confirm my foot was broken and send me on my way home. Then 3 months after my visit I receive a …

  34. Physician was fine. To pay for my visit I got text messages that looked like I was being scammed and then threatened to go to collections without ever being sent a paper bill. I did not sign off on being sent billing information through …

  35. Like many others leaving reviews, I had no clue I owed EPPA money until I received a text message that my bill would be sent to collections. I received services at M Health Fairview. Fairview never communicated to me that I would also owe …

  36. I was in the ER about 38 days ago. I received my first text from you on the 15th of October. I just got a text saying that my account is severely delinquent and you’re sending it to collections. I can’t access my account because you somehow …

  37. The only communication I had with this company is from me contacting them. Same as everyone else on here. Was notified of a bill through a debt collector. Called Eppa to figure out that I had no insurance on their end. They stated that they …

  38. They literally never sent a formal printed bill to me. Just a text with a link to their bill pay vendor, which I did not consent to. This private association should be reported to the Attorney General’s office for not providing clear communications and billing to patients under health law.

  39. Just got a text from a number I don’t know from Emergency Physicians, PA reminding me of a payment that’s due. First, I assume it’s a scam. I get these texts all the time asking for money. I look at my emails–no email stating there’s a …

  40. There is no itemized list, they did not mail a bill, and there is no place to request a paper bill. Calling them or leaving a negative review redirects you to the same site, which has no option to request a paper bill. I have reported them to the federal business bureau and if they do not respond I will be filing a lawsuit. Thank you.

  41. Like everyone else on here I had problems with my bill. They told me they sent multiple texts and I received none of them. Either my phone blocked them as spam or they where not sent. The only bills I take seriously these days is the …

  42. They kept texting me that my bill was past due when I never received a bill. They did not provide a phone number to call, only email. I thought it was a scam. I asked them via email several times to mail me a bill statement and they never …

  43. I had some really frustrating interactions with this company regarding payment of a bill. I went to the ER, and received and paid a bill from the hospital for that visit. Approximately two months later, I received a series of cryptic …

  44. I didn’t have any problems with collections or payment as others have…once I did all the work on my own to figure out this was a legitimate bill. All I got was a sketchy looking text that I would definitely have ignored if I hadn’t read …

  45. I am at my wits end with this company. Inexcusable that what I “owe” was sent to collections after I contacted them by phone call twice, after getting multiple notices that I had a balance. I told them both times that they never ran this …

  46. Business office turned the account to collections when the pt portal shows the updated work comp insurance information that has not been billed yet. How can you turn someone over to collections when you have not billed the correct ins nor …

  47. Like many others I had no idea the Physician was billed separate from the visit. WHY? So I got the first bill for the ER and made a payment, then I get a bill in the mail saying I can setup a payment plan finally so I do. Come to find out I …

  48. Thing you don’t know about ER visit you will receive separate bill. I received mine via text message which to me seemed like one of those scam messages. Later I received by Bill I called to check if my insurance was approved to date. I …

  49. It’s unacceptable to send a bill via text without asking for permission. Period. It’s a common way to hack people’s personal information. I’m still not clear this is legitimate. This is not a convenience. UPDATE on 11/1/2021: After paying …

  50. I’m getting texts threatening collections before even getting a bill. I also have been going to ER’s who are staffed by EPPA for years and while I’ve had a couple decent(decent, not great) physicians, the majority have been subpar and I’ve …

  51. I had worst experience with EPPA. I have not received bills from EPPA or Insurance and suddenly in 15 days I received a SMS saying I have past bill due and it is going to recovery agency soon. I got shocked that my discussion regarding ER …

  52. The EPPA Dr that stitched up my wife’s hand in the ER was kind, friendly, and good at putting my wife at ease even tho it was clearly a busy Friday night. Yes, ER Drs are often (unfortunately) a separate bill, and I wish the ER would tell …

  53. I have called twice and asked them to submit this claim to my insurance. My insurance has yet to hear from them. I keep getting messages about turning me into collections. Seriously? Get your stuff together or go out of business. This is …

  54. I have not received a bill yet so I cannot attest for everyone else’s concern. I do know that my service was top tier. I was checked in and waited maybe 10 min tops to get in. I was in immense pain and was seen by a nurse right away. Both …

  55. The care my son got at the emergency room was excellent and I have no complaint regarding that. I paid all the bills that came directly from the hospital, and from radiologist. I didn’t receive any bill from this company by text, email or …

  56. Scam service you’re at rheir Mercy while being rushed to an emergency room. This group of doctors charges separately and exorbitant amount of money most of the time not even submitted it to your insurance company. Hospitas should be …

  57. Would be awesome if they had sent a bill or called. My cell provider flagged them as spam. I only saw the texts because i was clearing out some folders. Horrible phone experience also. Was forced to get my info from the link which, given …

  58. Same issues as every other person in these reviews. Started receiving what looked like spam text messages so I ignored them. Then after a few texts over a couple months I received another notice that it was going to collections. After I …

  59. Same thing every one else is saying. No knowledge I would have a separate bill from the hospital only received text messages from a company I never heard of that I thought was spam. Luckily I decided to call the hospital to see if it was …

  60. This company shouldn’t be in business with these billing practices. I never opted in for text message billing during an Emergency Room visit. I called Fairview Southdale just to make sure this was a real company after I happened to stumble …

  61. Needs 0 stars. Received a random text after hospital visit, separate from any bills received just like everyone else leaving these reviews. ZERO paper statements sent which I believe is unethical and/or protected by law unless you …

  62. Definitely has to be a scam company.. I called Mercy hospital for where I received help for an issue. I receive multiple messages about this company EPPA sending my “past due” balance and that they were giving this to collections. I have …

  63. A couple of months ago, Emergency Physicians is suddenly telling me I have to pay my whole bill at once and can’t make monthly payments, unlike in the past. When I contacted them, they said they have been transitioning to a new payment …

  64. I had an ER visit in January 2022. Never once heard anything from this company, what they do, who they are, etc until TODAY, nine months later. You send me a bill for…what, exactly? and you expect me to pay it? Why am I only hearing about …

  65. No idea what this text message is about that I am being sent. Flagged as spam and never saw it. It now says that I am going to be sent to collections. As so many others are saying, I have never received a bill and don’t know what this …

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Location

4300 Marketpointe Dr Ste 100, Bloomington, MN 55435

Emergency Physicians Professional Association reviews