I am disappointed that Google does not allow for 0 stars. STAY AWAY AND DON’T LEASE THEIR PROPERTIES, YOU WILL REGRET IT. Highly unprofessional people.
Truly terrible management – I moved out three months ago and still no security deposit. I have called three times a week for three months, and emailed over 20 times.
Worst experience ever. I still don’t have a soft or hard copy of my lease. There is no hot water in the building and there’s simply noone you can reach out to who will help.
Just wish I could have read the reviews before signing the contract. It’s my worst living experience ever. Would rather pay $500/month more to avoid this apartment. YOU’VE BEEN WARNED
AVOID RENTING from this horrid company. I would rate -100 stars if it was an option. All of the terrifying reviews above are accurate. Clearly they put the same level of effort into all of their buildings…. none.
All these negative reviews for nothing, I’ve rented at 3 West 36th and never had or heard of any complaints, communication with the super and the new porter there is very respectful and helpful. Love what they did with the building new design.
THE ABSOLUTE WORST management to deal with. It has been over 7 months since they told me they are sending me my security deposit. Never responds to emails nor answers their phones. Never gives clear answers. Biggest headache. DO NOT LIVE IN THEIR PROPERTIES YOU WILL REGRET.
330 East 52nd st, 5 month now and still no Gas and no washer dryers. Requested for rent abatement and still no response!! They have hired cheapest contractor to fix Gas leak and blame things on ConEd , when its absolutely their fault. Avoid them if possible!
Aka Fairline Associate. Tiana and Ramon shouldn’t be allowed to work at a McDonald’s none the less a management company. Absolute disgrace that people like them exist. Below are a list of their properties to AVOID AT ALL COSTS. …
Terrible. Does not respond to your call or email. Doesn’t return security deposit. They have several names, obviously for shady reasons. BEWARE.
Other names are: Fairline Associates LLC, Doral Associates. Realty seems to be Dynamik Realty. Avoid these names!!!
Don’t ever choose to them if you can. The worst real estate company one can imagine. The superintendent for Empire Management’s apartment on 31st Street, NYC is the rudest and most cranky jerk you will ever encounter in the city. He has no …
Run by the worst human beings i have encountered. epitome of unfair unscrupulous practices. Their buildings are DIRTY, NEVER maintained and you can kiss your security deposit goodbye. Their unit, 509 W 110th st has over 500 violations and …
Terrible experience. We haven’t had working gas in the building for 3 months and nobody is giving any information on when (if ever) it will be working again. Never get an email or call back. I’ve put a ton of money into this apartment to make it livable because management/super won’t help with anything.
This ‘company’ does not care about their tenants or building. Neglect is the order of the day & avoidance is the customer service policy. They get 2 stars because the super is pretty good and does his best to make up for Empire’s failings. I guess they did hire him, so one extra star for that.
Stolen Packages, elevators that have their own mind, door man who isn’t there; avoid this company. I’d pay an extra 300 dollars a month to not deal with their facade of being decent. Also their appliances don’t work. Enjoy an over priced …
Their property Mayfair Gardens in Commack
is extremely pricey. They should of left the prices how they were back then when the apartments were only $1200. That lady Lois is a really rude b*tch, she can …
The building we live in is old but beautiful ( 244 west 72nd) we lived there for 2 years the locations is the best…
We had a situation with the apartment and the management handle it fast , …
Empire Management has always been helpful and with great service and responsive to my emails and calls. I’ve rented for 7 years and never made a complaint or had issues with the building. The doorman is very nice and respectful and also the …
While the properties they have are good, the staff at the company is really rude (specifically the receptionist). After calling them over 10 times, they had the audacity to tell me to call back 4 days later since the people were not …
Lived in a building run by them for 2 years.Totally incompetent management company as no one wants to resolve any issues at any time of the day. There are plenty of apartments for rent in NYC, avoid any managed by this company at all costs.
Communication with the super is always great, when there’s issues reported to him he gets it done. My AC had stopped working my fan inside the AC was broken the very same day it was repaired and working by the time I came home from work. I …
We rented from Empire Management for 2 years. I have literally nothing positive to say about them. We limited our interaction to the landlords, because they were incredibly rude, sharky and dishonest. Example: the agent never even met us …
After trying (and failing) to evict us by yelling at us over the phone, refusing to renew our lease (we’ve paid rent on time for two years), and multiple open 311 cases for our apartment alone, they illegally changed the locks on the …
ALTHOUGH the upper management was unwilling to help me stay in the building by offering a better deal on a lease during these tough times, I’d like to say the following. …
Natalie has been helpful in communicating with me trying to get my security deposit back but it has been 77 days. This is ILLEGAL. This company is blaming the bank. Have low expectations with this management company. Side note, Dean the super at 210 is a great guy and quick to respond.
This management does not even worth one star. ALL PREVIOUS REVIEWS ABOUT THEM ARE TRUE.
They are very unprofessional, rude and total SCAMMERS. My lease ended on August …
The company has yet to give me my security deposit even though I moved out 3 months ago. I did the final walk-through with the super and they found nothing wrong with the apartment. There has been a complete lack of communication from them …
More or less a criminal enterprise. The elevator in 515 W 110th broke down and the owner took no steps to repair it for *months*, despite an abundance of elderly people living on the top floors. On a daily basis I saw a lady that was no …
As a four-year tenant of Empire Management, I’m puzzled and even baffled by the unflattering reviews I see here. I lived in one of Empire’s flagship properties on Long Island and my experience with them was nothing but positive the entire …
I had a great experience with the Empire Management team I worked with. Elan was incredibly responsive and helpful at every turn. Rachel, the administrative manager seemed to never miss a beat. They worked with me on rent and got me a deal …
Don’t ever rent at 330 E 52nd St. Frank the super is the most awful and disgusting human being ever to walk this earth. He was nasty to our requests, even saying we were being “problematic already”… There is also an ongoing noise problem …
Really rude
Excellent
Honest, professional team! ❤👍❤ …
Don’t need an explanation. It is the worst place.
Criminals. So friendly the day you sign then they disappear
Terrible experience. They are not professional. We have issues for months and they not fixing it.
They lack customer Service skills. They fail to return customer calls.
I’m only giving them one star because zero wasn’t an option. Everyone who commented about not returning call is correct.
Alison was very knowledgeable, attentive and so helpful. Highly recommend her.
I am disappointed that Google does not allow for 0 stars. STAY AWAY AND DON’T LEASE THEIR PROPERTIES, YOU WILL REGRET IT. Highly unprofessional people.
Agree with everything above. They refused to clean the apt between lease owners so we moved into filth, despite multiple emails sent. All ignored.
i moved out 2 month ago and i’m still waiting for my security deposit, they never reply to email.
Stay away
Truly terrible management – I moved out three months ago and still no security deposit. I have called three times a week for three months, and emailed over 20 times.
Worst experience ever. I still don’t have a soft or hard copy of my lease. There is no hot water in the building and there’s simply noone you can reach out to who will help.
Just wish I could have read the reviews before signing the contract. It’s my worst living experience ever. Would rather pay $500/month more to avoid this apartment. YOU’VE BEEN WARNED
AVOID RENTING from this horrid company. I would rate -100 stars if it was an option. All of the terrifying reviews above are accurate. Clearly they put the same level of effort into all of their buildings…. none.
All these negative reviews for nothing, I’ve rented at 3 West 36th and never had or heard of any complaints, communication with the super and the new porter there is very respectful and helpful. Love what they did with the building new design.
THE ABSOLUTE WORST management to deal with. It has been over 7 months since they told me they are sending me my security deposit. Never responds to emails nor answers their phones. Never gives clear answers. Biggest headache. DO NOT LIVE IN THEIR PROPERTIES YOU WILL REGRET.
330 East 52nd st, 5 month now and still no Gas and no washer dryers. Requested for rent abatement and still no response!! They have hired cheapest contractor to fix Gas leak and blame things on ConEd , when its absolutely their fault. Avoid them if possible!
Aka Fairline Associate. Tiana and Ramon shouldn’t be allowed to work at a McDonald’s none the less a management company. Absolute disgrace that people like them exist. Below are a list of their properties to AVOID AT ALL COSTS. …
Terrible. Does not respond to your call or email. Doesn’t return security deposit. They have several names, obviously for shady reasons. BEWARE.
Other names are: Fairline Associates LLC, Doral Associates. Realty seems to be Dynamik Realty. Avoid these names!!!
Don’t ever choose to them if you can. The worst real estate company one can imagine. The superintendent for Empire Management’s apartment on 31st Street, NYC is the rudest and most cranky jerk you will ever encounter in the city. He has no …
Run by the worst human beings i have encountered. epitome of unfair unscrupulous practices. Their buildings are DIRTY, NEVER maintained and you can kiss your security deposit goodbye. Their unit, 509 W 110th st has over 500 violations and …
Terrible experience. We haven’t had working gas in the building for 3 months and nobody is giving any information on when (if ever) it will be working again. Never get an email or call back. I’ve put a ton of money into this apartment to make it livable because management/super won’t help with anything.
This ‘company’ does not care about their tenants or building. Neglect is the order of the day & avoidance is the customer service policy. They get 2 stars because the super is pretty good and does his best to make up for Empire’s failings. I guess they did hire him, so one extra star for that.
Stolen Packages, elevators that have their own mind, door man who isn’t there; avoid this company. I’d pay an extra 300 dollars a month to not deal with their facade of being decent. Also their appliances don’t work. Enjoy an over priced …
Their property Mayfair Gardens in Commack
is extremely pricey. They should of left the prices how they were back then when the apartments were only $1200. That lady Lois is a really rude b*tch, she can …
The building we live in is old but beautiful ( 244 west 72nd) we lived there for 2 years the locations is the best…
We had a situation with the apartment and the management handle it fast , …
Empire Management has always been helpful and with great service and responsive to my emails and calls. I’ve rented for 7 years and never made a complaint or had issues with the building. The doorman is very nice and respectful and also the …
While the properties they have are good, the staff at the company is really rude (specifically the receptionist). After calling them over 10 times, they had the audacity to tell me to call back 4 days later since the people were not …
Lived in a building run by them for 2 years.Totally incompetent management company as no one wants to resolve any issues at any time of the day. There are plenty of apartments for rent in NYC, avoid any managed by this company at all costs.
Communication with the super is always great, when there’s issues reported to him he gets it done. My AC had stopped working my fan inside the AC was broken the very same day it was repaired and working by the time I came home from work. I …
102 W 80th St NY, NY
This management company is horrible, just like all the reviews say. They fail …
Avoid this company like the plague!
I lived in 509 W110th St. in an extremely over-priced one bedroom apartment. …
We rented from Empire Management for 2 years. I have literally nothing positive to say about them. We limited our interaction to the landlords, because they were incredibly rude, sharky and dishonest. Example: the agent never even met us …
After trying (and failing) to evict us by yelling at us over the phone, refusing to renew our lease (we’ve paid rent on time for two years), and multiple open 311 cases for our apartment alone, they illegally changed the locks on the …
ALTHOUGH the upper management was unwilling to help me stay in the building by offering a better deal on a lease during these tough times, I’d like to say the following. …
Natalie has been helpful in communicating with me trying to get my security deposit back but it has been 77 days. This is ILLEGAL. This company is blaming the bank. Have low expectations with this management company. Side note, Dean the super at 210 is a great guy and quick to respond.
This management does not even worth one star. ALL PREVIOUS REVIEWS ABOUT THEM ARE TRUE.
They are very unprofessional, rude and total SCAMMERS. My lease ended on August …
The company has yet to give me my security deposit even though I moved out 3 months ago. I did the final walk-through with the super and they found nothing wrong with the apartment. There has been a complete lack of communication from them …
More or less a criminal enterprise. The elevator in 515 W 110th broke down and the owner took no steps to repair it for *months*, despite an abundance of elderly people living on the top floors. On a daily basis I saw a lady that was no …
As a four-year tenant of Empire Management, I’m puzzled and even baffled by the unflattering reviews I see here. I lived in one of Empire’s flagship properties on Long Island and my experience with them was nothing but positive the entire …
I had a great experience with the Empire Management team I worked with. Elan was incredibly responsive and helpful at every turn. Rachel, the administrative manager seemed to never miss a beat. They worked with me on rent and got me a deal …
Don’t ever rent at 330 E 52nd St. Frank the super is the most awful and disgusting human being ever to walk this earth. He was nasty to our requests, even saying we were being “problematic already”… There is also an ongoing noise problem …
Rented from these folks back in 2019.
I forgot to leave a review then but felt compelled to do so now because it was …