(Translated by Google) The from dest staff is very friendly, they always treat you with great skill and in a friendly way, punctual with the times, the doctors are very attentive and concerned about everything, from their own experience …
Doctors are well informed, a few odd and I have to admit few are friendly but still they are knowledgeable and finding a educated & friendly doctor is a dime a dozen
Very unprofessional, the staff answers the phone like they’re home, I’ve been waiting for paperwork over a month. I’ve called and was giving an attitude. DO NOT RECOMMEND!!
Terrible ,Terrible ,Terrible, First I waited in the waiting room for two hours finally got into see the dr Lester, my concern was a lump on my throat because I have a thyroid problem and I keep on gaining weight he said to me to stop eating …
First hire employees who Want to be there and have courtesy for the paying, patient. Are you doing us a favor? We sitting right in front of you speak to us and I feel I should know your name .New staff lower standards.This in Maplewood
My wife and I entered separately and we were both told we needed to go around the front and upstairs. Upstairs we followed the signs to downstairs and entered the same waiting room by another door, and the same person told us we were now in …
This guy is horrible. He cleverly finds ways to get you to come back meanwhile he never resolves your problem. I been complaining about a itching rash on my body for months now, and 4 visits later this guy still haven’t found out what the …
Very unprofessional they have no communication skills. I went to doctor twice for the doctor to have an emergency both times and the second time I sat there for 2hrs after being told they thought I left when my name was never called to …
The doctors are ok but the staff is terrible. Their lazy incompetent and very rude. I went there and they made me wait there for 3 hours only to tell me i had to reschedule my appointment because they didn’t check me in even there i went up …
Stay away! Long waits. Confusing signs. Staff members don’t wear identifying tags so you don’t know if you’re talking to a doctor, PA, MSN, medical technician, etc. I almost had a test I didn’t need as a result of sloppy penmanship. At one …
Horrible office staff just unprofessional. Its is not a one time thing either. Bad experiences every time seeing multiple doctors. The whole set up is jist unorganized with poor communication. Always long wait times. Thankfully we are in the process of leaving this medical group all together.
Very unprofessional, people at the front desk are the worst. They act as if you’re bothering them. The phone has no one monitoring it. I had to wait over 30 minutes before someone answered. This office needs a lot of work. They need to be …
Beware – this place is a scam big time! I only went there to get a prescription for my sinusitis and the PA (whose name I forgot) insisted I should see their allergologist because she was convinced it was an allergy. So I went. The …
Empire Medical’s financial department is run by a unprofessional person by the name of Beth. She can’t even send a FAX. My insurance is waiting for her to fax them my Wife’s information and they tell me that they did not get anything. She …
On December 26,2019. I called in advance to make an appointment with Empire Medical for 1 P.M. while making the appointment I explained I simply needed a Doctor’s note for a common cold. I wasn’t asked for my $20 co-payment until 1:30 P.M. …
I have been going to them for years now it started out great somewhere along the way they expanded and service went out the window. Doctors schedules are weird they are there one day the next they only work half a day. You get scheduled in …
At one time I thought this was the very best Medical Group. It had many physicians, still does, who could meet all your medical issues. This is not the case today. There is too much confusion among the staff, doctors and patients. My …
I believe that this practice is negligent and disgraceful. With the exception of Dr. Prus, the entire operation is slipshod and disgraceful – if not dangerous. Specifics: I went there to find a medical “home” starting with an internist. The …
Incompetent! Scheduled an appointment to see their orthopedic doctor for lower back pain but they scheduled me to see a PCP instead! How can that person be so stupid? I told the person I was in pain because of my back and didn’t go on …
Worst practice ever! Office is dirty, staff very rude. The office on Boyden ave. In maplewood is horrible. Trying to get in touch with the dr. Impossible!
I’ve been a regular client for years now. I had a situation where my employer delayed my Cobra paperwork. I explained to them that it would take 3 weeks to process but will be effective the first of that month. Despite my emergency they wouldn’t see me without cash upfront. Lack empathy and compassion. They’ll never see me again.
Horrible and very unprofessional! From the staff at the calling center to the supervisor. The audacity for them to call me the day of to tell me they don’t take my insurance. When I said I will pay out of pocket the supervisor says to me ” …
I have been a patient of this office for over 20 years. Each and every time I go to this office I kick myself because I should’ve left the year before. They are very on organized extremely slow and have no consideration for your time. On …
I was injured at work so I had to go through the whole testing process but the doctor wrote me a prescription for physical therapy – HE was another business and was helpful for my work injury. …
I have been a patient since 2015 and I can honestly say that they take care of their patients very well! They have become increasingly popular and the word has spread, so expect a wait, but it is worth it!!! My team of doctors are committed to providing the best care possible!
This place came highly recommend and they have good doctors but, scheduling and wait times outweigh any benefits. Twice I have been scheduled to see the wrong doctor only to be told the day of that I need to reschedule. After having to …
I am very disgusted with this office. My job paperwork has been there for 1 month. Everytime I call, it is a different excuse of why it is not done yet. The doctor is not in or nobody know what going with it. There is NO COMMUNICATION! I …
I had a disappointing appointment with Dr. Maloney this week. When she first walked in to the patient room she was rude, and had a sarcastic attitude that was very unprofessional. I would be more understanding if it happened once because …
I am not a patient my bf is his been since at the 264 boyden ave office in maple wood with dr Mary donnell recent it just disgusts me that she is a very rude person unprofessional I guess because of covid only patient allowed in the room I …
I’ve been with Empire medical since moving to NJ 4 years now and I’ve already left Dr Prus their endocrinologists. My Primary and GYN are both there but no kidding after today I’m finding a new Primary. I was on hold for 23mins and 18 secs …
– [ ] Doctor Jacobs handle me in stressful situations and got me to relax when others could not. His professional approach definitely helped me to increase my wellness recovery and feel confident to walk again and show …
Before Empire took over Dr Hermele’s practice in Spring I was spoiled with great doctor and a great and efficient staff
When Empire took over my world changed. …
Please save your time and don’t go here. They don’t value their patients. They refuse to pick up the phone and when they do they just “mysteriously” hang up the phone. …
This place n workers is the WORST EVER!!! Slow n rude! Doctors don’t take u seriously either! Been 5 months and STILL waiting for procedures. I waited 2 1/2 hours on virtual! Smh. Now being they messed up, they said they’re booked until August. Like I supposed to wait on them! Sad place
I found them through my insurance website as I wanted to have a PCP for regular exams and check ups. Reviews on Google weren’t this bad on begging of 2021. …
Stood up with no notice! I had an appointment scheduled with Dr. Maloney’s physician assistant (Elizabeth Keeter) and received a text message on the morning of the appointment, confirming it. When I arrived, new to the practice, I waited 10 …
If you’re a diabetic avoid this place and Dr. Maryjo Donelle. I have been struggling to get a prescription for 3 weeks now and no matter how many messages I leave no one seems to be able to help me.
This place is the absolute worst doctors office I’ve ever been to from the phones not being answered to the rudeness to be or are organized all of it. This place needs to be shut down.
I called today, barely able to breathe to ask for a script for an inhaler. Kayla answered the phone rudely, very rude and dismissive like she had some other place to be other than work. She didn’t care about my condition she only cared …
(Translated by Google) The from dest staff is very friendly, they always treat you with great skill and in a friendly way, punctual with the times, the doctors are very attentive and concerned about everything, from their own experience …
Excellent
Great personality and comunication
Beware!! Shady!! They will test you for anything and everything!!
Clean, professional, friendly and great atmosphere
Luv everyone there
Mary Jo is the best
Customer service bad, front desk people very unprofessional.
Doctors are well informed, a few odd and I have to admit few are friendly but still they are knowledgeable and finding a educated & friendly doctor is a dime a dozen
Very unprofessional, the staff answers the phone like they’re home, I’ve been waiting for paperwork over a month. I’ve called and was giving an attitude. DO NOT RECOMMEND!!
Terrible ,Terrible ,Terrible, First I waited in the waiting room for two hours finally got into see the dr Lester, my concern was a lump on my throat because I have a thyroid problem and I keep on gaining weight he said to me to stop eating …
People are nice my pcp she great and work with me
First hire employees who Want to be there and have courtesy for the paying, patient. Are you doing us a favor? We sitting right in front of you speak to us and I feel I should know your name .New staff lower standards.This in Maplewood
I saw Dr Lester concerning the bad build up
of wax in both my ears…..
he did a good job my hearing is so much …
My wife and I entered separately and we were both told we needed to go around the front and upstairs. Upstairs we followed the signs to downstairs and entered the same waiting room by another door, and the same person told us we were now in …
This guy is horrible. He cleverly finds ways to get you to come back meanwhile he never resolves your problem. I been complaining about a itching rash on my body for months now, and 4 visits later this guy still haven’t found out what the …
Very unprofessional they have no communication skills. I went to doctor twice for the doctor to have an emergency both times and the second time I sat there for 2hrs after being told they thought I left when my name was never called to …
The doctors are ok but the staff is terrible. Their lazy incompetent and very rude. I went there and they made me wait there for 3 hours only to tell me i had to reschedule my appointment because they didn’t check me in even there i went up …
Stay away! Long waits. Confusing signs. Staff members don’t wear identifying tags so you don’t know if you’re talking to a doctor, PA, MSN, medical technician, etc. I almost had a test I didn’t need as a result of sloppy penmanship. At one …
Horrible office staff just unprofessional. Its is not a one time thing either. Bad experiences every time seeing multiple doctors. The whole set up is jist unorganized with poor communication. Always long wait times. Thankfully we are in the process of leaving this medical group all together.
Very unprofessional, people at the front desk are the worst. They act as if you’re bothering them. The phone has no one monitoring it. I had to wait over 30 minutes before someone answered. This office needs a lot of work. They need to be …
Beware – this place is a scam big time! I only went there to get a prescription for my sinusitis and the PA (whose name I forgot) insisted I should see their allergologist because she was convinced it was an allergy. So I went. The …
Empire Medical’s financial department is run by a unprofessional person by the name of Beth. She can’t even send a FAX. My insurance is waiting for her to fax them my Wife’s information and they tell me that they did not get anything. She …
On December 26,2019. I called in advance to make an appointment with Empire Medical for 1 P.M. while making the appointment I explained I simply needed a Doctor’s note for a common cold. I wasn’t asked for my $20 co-payment until 1:30 P.M. …
I have been going to them for years now it started out great somewhere along the way they expanded and service went out the window. Doctors schedules are weird they are there one day the next they only work half a day. You get scheduled in …
At one time I thought this was the very best Medical Group. It had many physicians, still does, who could meet all your medical issues. This is not the case today. There is too much confusion among the staff, doctors and patients. My …
I believe that this practice is negligent and disgraceful. With the exception of Dr. Prus, the entire operation is slipshod and disgraceful – if not dangerous. Specifics: I went there to find a medical “home” starting with an internist. The …
Incompetent! Scheduled an appointment to see their orthopedic doctor for lower back pain but they scheduled me to see a PCP instead! How can that person be so stupid? I told the person I was in pain because of my back and didn’t go on …
Worst practice ever! Office is dirty, staff very rude. The office on Boyden ave. In maplewood is horrible. Trying to get in touch with the dr. Impossible!
I’ve been a regular client for years now. I had a situation where my employer delayed my Cobra paperwork. I explained to them that it would take 3 weeks to process but will be effective the first of that month. Despite my emergency they wouldn’t see me without cash upfront. Lack empathy and compassion. They’ll never see me again.
I’m not kidding when I say I’m sitting in the patient room for 45 mins and counting with none-little acknowledgement. …
Horrible and very unprofessional! From the staff at the calling center to the supervisor. The audacity for them to call me the day of to tell me they don’t take my insurance. When I said I will pay out of pocket the supervisor says to me ” …
I have been a patient of this office for over 20 years. Each and every time I go to this office I kick myself because I should’ve left the year before. They are very on organized extremely slow and have no consideration for your time. On …
I was injured at work so I had to go through the whole testing process but the doctor wrote me a prescription for physical therapy – HE was another business and was helpful for my work injury. …
I have been a patient since 2015 and I can honestly say that they take care of their patients very well! They have become increasingly popular and the word has spread, so expect a wait, but it is worth it!!! My team of doctors are committed to providing the best care possible!
This place came highly recommend and they have good doctors but, scheduling and wait times outweigh any benefits. Twice I have been scheduled to see the wrong doctor only to be told the day of that I need to reschedule. After having to …
I am very disgusted with this office. My job paperwork has been there for 1 month. Everytime I call, it is a different excuse of why it is not done yet. The doctor is not in or nobody know what going with it. There is NO COMMUNICATION! I …
I had a disappointing appointment with Dr. Maloney this week. When she first walked in to the patient room she was rude, and had a sarcastic attitude that was very unprofessional. I would be more understanding if it happened once because …
I am not a patient my bf is his been since at the 264 boyden ave office in maple wood with dr Mary donnell recent it just disgusts me that she is a very rude person unprofessional I guess because of covid only patient allowed in the room I …
I’ve been with Empire medical since moving to NJ 4 years now and I’ve already left Dr Prus their endocrinologists. My Primary and GYN are both there but no kidding after today I’m finding a new Primary. I was on hold for 23mins and 18 secs …
– [ ] Doctor Jacobs handle me in stressful situations and got me to relax when others could not. His professional approach definitely helped me to increase my wellness recovery and feel confident to walk again and show …
If you want to come here make sure you just call out! I had an appointment at 8am I get here the lights are off in the waiting room
Before Empire took over Dr Hermele’s practice in Spring I was spoiled with great doctor and a great and efficient staff
When Empire took over my world changed. …
Please save your time and don’t go here. They don’t value their patients. They refuse to pick up the phone and when they do they just “mysteriously” hang up the phone. …
This place n workers is the WORST EVER!!! Slow n rude! Doctors don’t take u seriously either! Been 5 months and STILL waiting for procedures. I waited 2 1/2 hours on virtual! Smh. Now being they messed up, they said they’re booked until August. Like I supposed to wait on them! Sad place
I found them through my insurance website as I wanted to have a PCP for regular exams and check ups. Reviews on Google weren’t this bad on begging of 2021. …
Stood up with no notice! I had an appointment scheduled with Dr. Maloney’s physician assistant (Elizabeth Keeter) and received a text message on the morning of the appointment, confirming it. When I arrived, new to the practice, I waited 10 …
If you’re a diabetic avoid this place and Dr. Maryjo Donelle. I have been struggling to get a prescription for 3 weeks now and no matter how many messages I leave no one seems to be able to help me.
This place is the absolute worst doctors office I’ve ever been to from the phones not being answered to the rudeness to be or are organized all of it. This place needs to be shut down.
I called today, barely able to breathe to ask for a script for an inhaler. Kayla answered the phone rudely, very rude and dismissive like she had some other place to be other than work. She didn’t care about my condition she only cared …