Encompass Credit Union is a credit union, providing financial services, checking, savings, certificates, depostis, and home banking for Tipton, … See more
Online payment website needs loads of work, very glitchy and difficult to use. Phone system is terrible, no direct way of getting ahold of anyone. Have never had someone directly answer the phone always have to wait for a call back.
I would rather deal with the branch in Tipton… they care about their customers and keep your info safe. Frankfort used tho have people like that…many years ago..
Normally my experiences here are good. I sent my wife in to sign some papers, the lady at the desk(Dalita) treated her very poorly. I’m disappointed with this and instead of moving forward with my home equity loan and new car loan, I believe i will move my business to another lending institution.
Great people
Really good bank
They are honest.
Rude and unhelpful at times.
Great people to work with!
They are the best. Sweetest people.
Encompass is awesome
Very good food and waitress. Wonderful place to sit and unwind. Thank you.
Always very helpful and courteous. Makes you feel like family. Guess we are!
Great and friendly clerks always smiling and they are very nice. Best bank I have had in a while
Online payment website needs loads of work, very glitchy and difficult to use. Phone system is terrible, no direct way of getting ahold of anyone. Have never had someone directly answer the phone always have to wait for a call back.
The staff is helpful, and makes me feel like I’m doing business with family. The online app makes paying loans or transferring funds easy.
Great people to deal with. Small time bank that remembers your face. The online payment system is lackluster but overall a good place to bank
I would rather deal with the branch in Tipton… they care about their customers and keep your info safe. Frankfort used tho have people like that…many years ago..
Normally my experiences here are good. I sent my wife in to sign some papers, the lady at the desk(Dalita) treated her very poorly. I’m disappointed with this and instead of moving forward with my home equity loan and new car loan, I believe i will move my business to another lending institution.