Endoscopy Center of El Paso

Endoscopy Center of El Paso

Outpatient surgery center providing the highest quality care for patients.

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Endoscopy Center of El Paso Reviews ( 250 )

  1. Had my endoscopy and colonoscopy performed on October 16th by dr. Gupta at Endoscopy Center of El Paso I must admit I was very nervous and scared when I arrived I waited for about 1 hour the time seem like it took forever but find it was …

  2. Beware to anybody who has to get a colonoscopy done by The El Paso Endoscopy Center who is associated with Dr Mark J Cossentino! Had my colonoscopy done by Dr Cossentino 5 years ago, I was 46 and they found a polyp. I had it done early …

  3. Worst staff here. Ordered from my restaurant food thru uber, then uber drop food after pickup, ands calls restaurant owner to blame.because owner observed accident. Very unprofessional, more than a request for refund, she demanded refund …

  4. This place is a well-oiled machine. Everyone has a job to do and they do it expertly. I was made to feel relaxed and quite comfortable, and was out before I knew it.

  5. The experience was not good at all, some of the staff are impolite and treat you without dignity and respect, some nurses were nice, but several got the way that this is my way and no other way, l ignore if they get paid enough or why the moral is so low.

  6. Still sitting in waiting room after being asked to show at 9am. Standing room only in waiting room. My father and I’m sure the rest of these patients are fasting, hungry, thirsty and generally uncomfortable. It is obscene to make patients …

  7. Very well run with the exception of the wait time…I understand that it happens in doctors offices but when you are starving and nervous about the procedure having to just sit and wait is nerve racking..my appoint was at 11 but didn’t …

  8. First of all, I will note the doctors I have worked with are very professional. So noted, an important component of any medical center is also the staff. For the most part the staff were very helpful, but one unprofessional nurse can taint …

  9. Very professional and efficient! I can’t imagine being treated any better elsewhere. All questions were answered and everyone was very friendly and helpful. I would definitely recommend them!

  10. Took my mother in for a procedure with Dr. Hernandez, and had a great experience from the second we walked in with the receptionists to the discharge Nurse walking my mom to her car. Facilities are clean and everyone is very nice.

  11. The preliminary sign in was problematic as the nurse sent me in and then had me go sit in the hallway. Had to wait almost two hours before i was called in for procedure. Procedure went well ás usual. I always trust Dr. Patel.

  12. Dr. Hollow is awesome! I felt comfortable with the whole process and to think that I put it off because I thought the experience would be embarrassing. Dr. Hollow explained every detail and his methods are easy to follow.

  13. The initial visit included temperature screening outside the waiting room before admission inside. There was spacing if chairs in the waiting room. They were not very prompt with the appointment but service was excellent. At the end I had …

  14. I was so impressed with most of the staff! Caring, happy, very at ease and knowledgeable!! Thank you, I was nervous and a little scared… with their great bedside manners ai relaxed. Dr. Guerrero is a great doctor!!!!

  15. The Endosocopy Center of El Paso is a professionally operated, friendly place. My recent and previous visits were as pleasant as the circumstances would allow. …

  16. I wish I could. give zero stars. I had to put in a civil rights complaint. I have never been treated so badly by nurses. I was there to pick up my white mother ( I am adopted form Brasil at birth). They didn’t believe me I could have shown …

  17. Staff in front and back are very pleasant. Unfortunately, the “new” nurse did not put the IV correctly and when the anesthesia was injected it didn’t go into the vein. My hand got swollen, red and has been very painful to this day, this …

  18. I have had my share of procedures done and have to say that this facility and its staff are one of the best I’ve encountered. From the time I walked in to the time of my release the staff in the front and back were caring and comforting. At …

  19. Dr. Guerrero and his staff were great! I was referred by my PCP for an age related colonoscopy consult. In spite of current COVID-19 restrictions, I was met immediately, filled out appropriate paperwork, saw the attending tech for my …

  20. Everyone at the Endoscopy center was extremly patient and kind . All of the medical staff and doctors were wonderful . It is stressful to have procedures during a pandemic but everyone on staff took extra precautions for safety. Please don’t wait for needed medical exams .

  21. The entire staff was welcoming, pleasant and conveyed genuine positive regard for me as a patient. All areas of the center were sparklingly clean, provided COVID compliant safety AND PRIVACY!

  22. All staff and doctors are very friendly yet professional at all times. They take the time to explain the pre, during, and post procedures. I highly recommend this center. Thank you.

  23. The facility was okay, waiting room was set up for COVID19 that 2 procedures are done and I don’t know how many Dr’s use the facility. Even the back room where you are preparing for your procedure is full and the second time I went I had to wait for a operation room, or a OR room.

  24. It was very long. Once you got called back, it was wall to wall patients, you could hear everything the other patients were saying. I waited over two hours before going back for the procedure. No one told me what they found after the procedure.

  25. Thanks to everyone their, they were very nice especially Dr.Bustamante he explained everything to me and made me feel comfortable, just like to say thank you so much for everything god bless you always 🙏 …

  26. I was NOT satisfied with the staff. They were rushed, cold & very business-like, not friendly. People are having traumatic experiences when they are there and they need staff that cares. None of the nurses were like that when I was there. …

  27. Check in is terrible . I stood in hallway for at least an hour while peoples rides were sitting inside in waiting room. Once I got in everything was smooth as it is usually.

  28. I was impressed by how well everything is organized. Every step of the way the employees explain what will happen and they are very professional. They make sure you are good to go before they release you.

  29. I had a great experience with this staff and specifically with Dr. Bustamante. The initial consultation was quick. I was in and out within an hour. I have had two additional procedures/follow ups since my first one and have never been disappointed. I highly recommend Endoscopy Center of El Paso.

  30. The staff and doctor were courteous, professional and extremely helpful. My experience was great, no complaints or concerns. All my questions were answered. I would highly recommend Endoscopy Center of El Paso, especially Dr. Patel and all his staff and all the staff at the Center.

  31. I was well treated, very respectful, and attentive staff. I didn’t give it 5 stars because I felt rushed as soon as I was admitted to prepare for procedures. I felt there were to many patients having procedures, we’re in a pandemic. It got …

  32. Doctors are great! The staff if bad they are slow you the patient have to wait at least one hour standing. The upfront lady is terrible she rather talk to her coworkers than attend one. Sadly to report this but it is very bad of the receptionist to miss treat us.

  33. Nothing but good things to say about my experience having both endoscopy and colonoscopy. Staff was friendly, warm at receiving me and at time of discharge. I was glad to be in Patrick’s hands for anesthesia… quick and with so much experience. Nurses were kind and Dr Patel has the best bedside manners. Thank You!

  34. The initial part before you go into the reception area, was not welcoming. After, the assistant at the window was very helpful and supportive. When it was my turn to get prepped, I felt it was very rushed. When the procedure was going to …

  35. All nurses do an amazing Job. DR beñiquez is non-existent. Zero attention on his part. To explain before or after procedure. Zero recomendations I guess too busy to talk to patients. Just want to do procedures to collect the insurance. Not professional. Avoid!!

  36. The service was excellent. They are taking safety precautions for Covid very seriously. That was one of my concerns but I felt so much better one I arrived. Dr. Karp and the nurses were very prompt and professional. The staff made sure to explain what was going to happen.

  37. They are amazing at responding, quickly.
    I asked for a prescription and had it within 12hrs! I work nights so this portal is very helpful since it is hard to contact the Dr by phone. I’m still waiting …

  38. I would highly recommend, if you should need a colonoscopy, Dr. Karp and staff at the Endoscopy Center. My procedure was quick and painless. Dr. Karp has excellent bedside manor and the staff was very personable and efficient! 5 ⭐️ s

  39. I am very pleased with the services given from the time I arrived to the time I was ready to go. The whole staff was very professional, thank you all for being so helpful in my time of need!

  40. Having a colonostopy is not something that you would want to be worried or concerned about and at the center you can rest assured that all will be fine. The Dr’s and nurses there are awesome thank you for taking good care of me and following up with a phone call .

  41. YOU CAN TELL THESE EMPLOYEES ARE PAID HOURLY, THEY ARENT IN A RUSH TO DO ANYTHING BUT TO LAUGH AND JOKE WITH EACH OTHER AND WORRY ABOUT EACH OTHERS. WORK SCHEDULE.

  42. For so much preparation, the actual experience was no problem at all. I woke up clear headed, thinking I hadn’t had the procedures done yet. The app is totally complete with all the results and I’m notified by email if any further results …

  43. Best place to have an endoscopy and colonoscopy done! Extremely experienced nurses who didn’t have a problem finding my vein and treating me with care and respect. My husband and I had a colonoscopy and endoscopy in the two major hospitals …

  44. The process and everything was great, except for the lady sitting outside the door. They had called my love one to come in and the front lady would not let her in telling her to wait another 15 min. OK 15 min passed and they called her …

  45. Me and my husband had a great experience. Everything went well and scheduled on time. Fast and very friendly service we were checked on constantly. Environment was very clean and well maintenanced. I will highly recommend.

  46. The entire experience was great, except when it was time for the I.V. The young girl doing the I.V chose the most apparent vein which happens to be on the side of my wrist, well it was excruciating pain!! Then they had to remove it and do …

  47. This facility is awesome from the time you show up to leaving. They are very professional and courteous. I would not go any other place because this is top notch work they do. They explain and direct you through the process with quick and precise work.

  48. The entire staff at Endoscopy Center was courteous and very helpful. Everyone from the admitting nurse to the anesthesiologist and Dr. Patel took the time to explain the process and stopped by afterwards to see how I was feeling.

  49. I would definitely recommend this place to family and friends. The staff was friendly, caring and helpful. It did feel like you are rushed out of your bed due to the amount of patients they have, but to be honest it was nice to get in and …

  50. I was there for my procedure in September and I was treated very well by everyone that took care of me. Everyone was very friendly and professional and made sure that I was feeling reassured that I was in good hands. To be honest I didn’t …

  51. Need more seating ! Suggestion move a few of the chairs not being use in the office outside so patient can sit and fill out paper work while waiting for a seat in the office !

  52. First time I have my endo and colonoscopy done here, my other 2 were an another facility,which I prefer not to mention. This facility it’s exceptional, staff is wonderful, I didnt have to wait long, lady at the door, where we have to …

  53. The staff at the Endoscopy Center treated me absolutely wonderful. I had a very positive experience. I would like to say thank you to each and everyone who worked on the day of my procedure from the young gentleman organizing the …

  54. First time it went by quick of course I have to come back reschedule. Hoping I’ll get it right to have it completed. My experience went well with all liquid diet instructions assistantance from nurses, Doctors went well instructions …

  55. Everyone was very friendly and helpful. They were relaxed in spite of being very busy. That helped me feel at ease.
    There could be better communication between the doctor’s office and the Endoscopy Center so you would not have to fill out the same questionnaire for each one.

  56. Staff very friendly and made me feel comfortable. Didn’t get to see the Dr at all. The nurse did let me know that everything was good which, I guess, reason for not speaking to Dr. . I’ll take that for getting good results. Praise God!

  57. I had my first colonoscopy at this facility 2 weeks ago. It was a very positive experience, from registration to discharge. The staff is warm and very professional. I highly recommend El Paso Endoscopy Center to anyone requiring these types of procedures.

  58. I was dreading this experience but from the moment I checked in, to the moment I was wheeled out it was as pleasant as it could be. I could kick myself for the pre worry and dread, I was very comfortable! Every single person who dealt with …

  59. I had a endoscopy procedure with Dr.Karpp he is a nice man, as my first time having a endoscopy I felt embarrassed and I do apologize but, I definitely decided to cancel and left. A Caucasian woman nurse was so harsh on me that once she …

  60. The day started out somewhat of a disaster… I had prepped the night before for my colonoscopy— we all know how brutal that is! Well I showed up for my appointment and was told my Dr had a family emergency and I had to reschedule. I was not …

  61. Endoscopy of El Paso was very professional and Drs. And Nurses were very helpful and courteous. Felt no pain. Answered all my questions and explained to me what they were going to do. I highly recommend endoscopy center of El Paso awesome team. A big THANK YOU❤️

  62. Great attention to detail in preperation for endoscopy procedure.
    Did not have or feel any discomfort during procedure.
    Endoscopy Center gets 5 🌟 ‘s in how well it is organized and very efficient in …

  63. Everyone was nice and helpful. The process went smoothly. I will definally go back in the future for any other tests or processes I need. Job well done! I was very pleased! Thank you!
    Lynn Udave

  64. Recently underwent a colonoscopy/endoscopy at the Endoscopy Center of El Paso with Dr. Patel. I was so impressed with the skill and efficiency of the staff. And very important to me was their warmth and compassion.

  65. When for a colonoscopy screening on Sept 2, 2022. From the start the experience was first rate. Every employee was kind, helpful, and knowledgeable. The procedure was a peaceful experience.

  66. Doctors and assistance / nurses were very professional and thorough in their job. Did not like the fact that I was charged a little over $600 the day of the procedure and was told that procedure was covered a 100% by insurance day one. Hope they get that straightened out!

  67. I just wanted to say thank you so very much for the Out Standing Professional Service I had done on. 7/7/2022. At Endoscopy Center of El Paso . I want to thank the staff for all their kindness and thoughtfulness. it was a very difficult day for me. I highly recommend this company. And Again Thank You For Your Service.!!

  68. I was very pleased with the procedure because all the nurses were very kind and made me feel very comfortable. I was there for about two hours but seemed liked it was less time because everything was done so quick. I highly recommend this place.

  69. Procedure went very well.the workers were very efficient and polite..I had no fear whatsoever..the recovery was great never felt a thing ..thanks to you all..God bless…

  70. Had a colonoscopy a couple of weeks ago. Staff was great. Procedure went well. They really took care of me. I know I have to get another one in ten years. Would definitely go there again. Thank you.

  71. I was nervous going in to have the procedure. What a nice surprise to find Dr. Patel. the nurses, technicians and others working there very kind and focused on providing a good experience. The procedure was completed, without me realizing it was done. Thank you for your compassionate care. Lourda Barrera

  72. My doctor had me there at 1pm and I had my colonoscopy at 4:45pm didn’t get out till 5:45pm. When I was waiting I saw my doctor having a personal conversation outside the outpatient facility for an hour!!! Well I didn’t know he was my doctor at the time. Dr Ramírez i am very disappointed.

  73. This place was a in and out procedure, it was quick. Honestly I felt like it was an assembly line, where you could see and hear everyone’s business, not so much privacy. The procedure room was very small, the waiting area was only for …

  74. I wasn’t able to do the colonoscopy because my vitals went all crazy and nurs told us we had to reschedule at a hospital incase I had a heart attack but I’m doing ok I’ll know after I see my primary doctor Alejandro rocha thanks for your …

  75. Dr. Karp and his team was amazing! My procedure was painless. This is the best location. I myself have been there a few times along with other family members. Have never been disappointed.
    Highly recommended!!!!

  76. Worst experience getting my procedures done..First the young woman checking is in was ride not just where she was standing outside the door but inside myself and another patient were talking in two forward chairs and she swiftly walked by …

  77. I had both an endoscopy and a colonoscopy done. The staff was very kind and helpful. Dr. V. Patel is the best gastroenterologist. The facility could use some upgrades. I was there around 2011 and everything looks the same but a little worn.

  78. I felt very nervous, staff was a comfort and a reassurance to me! Wonderful customer service, very clean and efficient, plus warm and friendly medical staff. I would highly recommend this place!!

  79. Procedures are intimidating! The staff at the Endoscopy center of El Paso made it a great experience. Despite the day to day chaos, I was made to feel safe and calm. I do recommend everyone have a colonoscopy for early detection and this …

  80. Today I had my first ever endoscopy/ colonoscopy. I was very anxious and didn’t want to be there . The Center made me feel comfortable from start to end . All nurses were wonderful.. the staff that helped Dr.Vinay Patel also were very caring . Thank you all ♥️

  81. All the staff were very friendly and very helpful. They made me feel very comfortable before and after my surgery. Thank you so much endoscopy center.🙂 …

  82. Dr. Ramirez was very professional and was very informative about the procedure. However, just found out that whoever is in charge of sending biopsies to lab, sent mine to a lab other than the preferred one for my insurance even though I …

  83. Fantastically Run facility! Everyone is very friendly and professional, from the intake person at the door, to all of the medical staff. When they say you’ll be there two hours they mean it. When it’s time for my next colonoscopy I will definitely go back.

  84. The staff was very friendly and accommodating. They made sure I understood what was going to happen during my procedure. And made themselves available if I had any questions or concerns.

  85. Well organized. Extremely friendly and helpful. I asked to speak to the doctor afterwards and without making me wait very long at all, he made time to speak to me even though he was pretty busy. If it weren’t for the prep part the day before, these guys would make colonoscopies a walk in the park.

  86. Outstanding service. The staff was caring and patient. They explained the what will happen during the procedure, which really helped to remove the anxiety. Thanks very much to involved and keep up the great work

  87. Great reception, totally organized, exactly on-time procedure. Recovery was awesome, nurses and anesthesiologist were great! There is no wasted time as everything is timed perfectly. I saw Dr. Guerrero and he was so friendly, kind, …

  88. Amazing experience! I have never been through a more EFFICIENT place in my life! They have the proceeds down to a science.
    Everyone was INCREDIBLY sweet and very professional. The doctor was very …

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