Propane is self-contained and stands alone, so it can be used even when natural gas lines aren’t available to you. Some appliances will also work … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
75 Regional Dr, Concord, NH 03301
If you like heat & hot water, DO NOT choose AmeriGas. I have now been without propane going on 2 days. They simply didn’t deliver my order when it was scheduled & never followed up and let me run out. The won’t tell me when they are going …
I too would give negative stars if I could.
Energy North customer for 20+ years.
Socked with an unannounced tank rental fee late last year. …
Accurate and dependable you have it all calculated and know when to deliver
We get an automatic delivery. We had no contact with the delivery person, but a notice was put on our door with the amount of fuel delivered and the anticipated billing. In the past, we didn’t receive anything and didn’t even know we had a delivery.
Timely and dependable.
Always deliver on regular basis, drivers professional.
I called as I now have a generator.and it was on for over 15 hours on Dec 23. Was not sure how much propane it was using- and I called and asked the tank to be filled. They said within 5 days, and they took care of it. I signed up for automatic pay which worked very well.
Awful service.
Quick delivery.
This company sucks.
Your website doesn’t work!!!!!
very good and fast
Great company with great employees!!!
Excellent customer service.
Delivery drivers are awesome
Very courteous and professional!
Great service!
Good service especially in the winter
Horrible horrible horrible customer service.
Quick delivery times!
Reliable on service for 9 years
Left me empty twice now and customer service is totally useless
Worst propane company around. JUST TRY and get ahold of them.
Please do not use this company unless you want to get taken advantage of.
Lets keep rolling with the punches. From the other reviews it doesn’t seem like this is a great place.
Delivered propane when needed. Service prompt and efficient.
Great Service, there in a pinch when I needed them
Very professional and reliable, and responds well to individual situations.
Great delivery experience. Smooth, quick and seamless.
The refills come quietly and automatically. It is one less thing that I have to worry about.
The worst customer service I have ever encountered. Waited 58:19 to speak with someone .. No one seems to have any answers and website is down.
On time deliveries
Clean well lit, easy access. Friendly knowledgeable staff. Easy to explain problems to.
Stay far far away – locked into rate nearly $4/gal propane.They have charged me since I moved out and line is always always busy to try to dispute this charge.
The worst customer service period!! I would leave negative 5 stars if I could!! Find another supplier!
AWFUL!!!! Customer Service is awful..and general service is unreliable!!! Changing companies as we speak…while being put on hold for over 25 minutes!!!
Prompt and great customer service. Delivery driver was fantastic.
Seamless and reliable.
They have been responsive and trustworthy.
First time dealing with them. Called for fuel and they were out within hours.
When an emergency occurred, Energy North Propane was there to help me. They are very reliable.
25 minutes on hold and counting.
What companies do this and stay in business?
These people just don’t care, obviously. …
DO NOT HAVE THIS COMPANY FOR YOUR PROPANE!!! DECEITFUL!! LIES!!! OUTSOURCED AND THEY ARE CLUELESS!!! IT HAD BEEN HELL DEALING WITH THEM!!!
Great service, friendly and easy to talk to representatives, scheduled tank checks & refills, and a budget plan offer.
45 mins on hold everytime I call. At times you cant even get through to pay your bill.
Every time I have a question customer service answers that promptly and knowledgeably my deliveries are always on time I’m completely satisfied with this company
They monitor usage and deliver before you need it and it becomes a problem or crisis. Excellent customer service.
Prompt and professional service.
Prices are high. They have made neighborhood discounts with us but not always at the best quoted price they give other consumers. Phone support is non existent
they are terrible, worst customer service cannot even get then to answer phone 4 days in a row 20 minutes on hold and then I hang up…..Their website goes into error when you click on contact us. They obviously do not care about their customers. I am leaving, going to eastern.
Have been with them for a long time. They go out of their way to make sure everything is okay. Always very courteous and professional
I hadn’t finished shoveling a path to the tanks yet and the wonderful delivery man trudged through to fill them anyway – and with a smile on his face! The rest of the path was difficult to create. Many, many thanks!!
Always reliable and punctual. Friendly staff and drivers. We are long time customers. No reason to switch.
Called to start new service today. Waited on hold for 18 minutes. Then I could hear phone ringing and thought “great someone will now pick up” Nope – just kept on ringing and ringing and ringing
I’ve been on hold with them now for 45 minutes trying to get through to them to set up an account. I’m not surprised to see that all of their reviews are awful.
If I could rate them ‘zero stars’, I would. Terrible customer service and incredibly inconsistent with their information. The worst customer service I have ever come across. If you can avoid doing business with them — AVOID IT.
Been a customer for about 4 years and do a budget plan based on previous years usage. You save 2cents a gal with the plan . However if your a veteran you save 10 cents.
This is the upmost worse co. In the country, no sense of anything, they over charge, wont help with it, more extra fees and a 4 year old in house and wont work with you to turn on propane with 9 degree wheather coming, worst cust. Service. Worst supervisors
I called to to check on my delivery they said my driveway was too icy my driveway is always down to payment and I also snow blow a path to the propane tank as well so they said they will get me on the next delivery very very bad customer service I wish they had half stars because that’s all I would give them
Took two weeks to get in touch with them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
…”That automatic renewal you signed up for last year….you need to sign up again. We have another new system. You should have received a letter for that.” …
On hold with customer service forever to dispute a random past due notice. All bills paid on time with proof from bank. Anybody have arbitrary billing issues? Ever since Amerigas took over I’ve noticed a downward spiral.
I have tried for two days to get through to customer service – so far, three hours today. Line rings and rings followed by the voice “All customer service agents are still on the line…..” and then the cycle repeats. Lousy system which translates into terrible – and frustrating customer service. Get it together.
Highly recommend Energy North Propane. They have delivered propane for our generator during winter storms. The fuel company less than 2 miles away did not!
Prompt service and reasonable pricing.
Great customer service experience! The tech who arrived to diagnose was able to fix the problem of moving my tank which was totally unexpected. Thanks for the great service!
Had a new furnace installed and was happy with the pricing and installation. They back their work with 24 hour service and a large group of well trained repair technicians.
Price gouging. Charged $4.85 per gallon for propane. Visited NH Department of Energy website and noted average home delivery price of $3.31 on date of tank fill (47% premium vs. spot market price). Called to complain and was given a …
Advance notice of delivery and no contact service!!
The worst customer service ever. Be warned they miss commitments, the service is awful, I have been waiting for months for service and I mean like 6 months and keep getting the run around. Local customer service is not friendly. Empty …
This is such a bad customer service company . We reported gas leak in our house and we called Energy North they asked us to turn the propane off and not switch any lights or anything. We did. It was 5 hours noone turned up and finally …
HORRIBLE customer service!!! I did switch to another company and want the Energy North tank out of my yard. When I call they just simply let me hang out on hold forever. I was on for more then a half hour this afternoon and then it was closing time for them and the line just went dead.
Horrible customer service. We found out when we bought our house that they owned the tank to make things easy and avoiding paying extra costs to switch to another propane company we stayed. HUGE mistake and I am buying out our tank and going through a local propane company.
This is the worst company, but to be honest, all propane companies are crooks. I recently got a fill up and expected with the massive drop in fuel prices I would see a drop also in propane prices. Nope. The bill came back at $4.59 a …
If there was a way to leave zero stars I would. They apparently have no phones that dial out or no ability to use email because anytime I have attempted to reach customer service, I don’t get a response. Perhaps the customer service …
Energynorth propane is overcharging their customers by a huge margin. Dealing with them on the phone is difficult to say the least. I believe they should be investigated and the state should get involved. They should not be allowed to do …
We prebuy our propane each year to get the lowest price all year long. EnergyNorth Propane delivers when they believe I need propane based on the weather and the typical usage of my house. As a result, I have never run out of propane in 20 years.
For those of you who have long waits on the phone, you’re lucky!!! I can’t even get them to answer the phone. 2 days now there phones have been inaccessible. This is not the first time either. Last winter I tried to reach them for a repair …
Worst service I’ve ever experienced! Put on hold 10 minutes and dropped saying ” we’re only taking emergencies..” How do they stay in business? Appointments are made and changed seemingly at random. I’m taking my business elsewhere and I suggest you do the same.
Very dissatisfied with Energy North and Amerigas. They repeatedly billed me at the wrong rate after charging additional fees for their budget lock-in. Then delivered me 5 gallons of home heating fuel in the middle of the summer – the Hazmat and diesel recovery fees were more than the cost of the fuel. I’m switching to Haffners.
They were purchased by Amerigas a few years back, who also price gouges. They sent a Propane Price Lock for $2.85 a gallon. Ridiculous! I am already with Rymes, had them install new tanks a couple of weeks ago. $2.35 a gallon, which …
forced to give one star but if there was a negative star then that is what i would rate them as. Terrible customer service. Charged enormous amounts compare to other companies. I called them about it the adjusted my bill and rate. next …
FEES ! FEES ! and more FEES !!
Starting in 2017 this company started adding all kinds of “extra” fees to your …
I was being billed $3.59 per gallon for propane in June 2015…average price in NH was $2.39 according to the state’s website. When I called and questioned this with Energy North, the woman’s reply was I could “lock in” at $2.71 after …
Ever since they took over amerigas route in Gilford nh I’ve never hated a company so bad in my life… Always charging more then everyone else I just made 2 payments by mistake was cause of bank era I called to fix it was refused, then was …
This company has the worst customer service that I’ve ever had to deal with. They don’t seem to record any notes each time I call, and each time I call I get someone different who tells me something different. They said I was routed for …
They will rip you off at every turn. A friend of mine was quoted 2.79 last week for pre-buy, I was quoted 3.05. They told me my friend was lying. This used to be a fair honest company, now they constantly price gouge. This industry needs to …
Very responsive, website is easy, came to our house in 2 days during the cold snap/storms when had, when everyone I knew was running out of oil/propane because it was taking other companies WEEKS to deliver… and even had family issues a …
As a long time customer I’m extremely pleased with the way my fuel company takes care of me.Most recently how Tonya handled my request for my pre-bye… I felt that I was treated more like a friend than a customer. Also how she put in …
I’ve been an energy north customer for 15 years. Their customer communications and support are non-existent! This is one of the worst companies I’ve ever been a customer of. They recently cited a supposed problem with placement of my …
Delivery drivers are always very courteous and respectful of property. Dependable and reliable delivery services. In almost 20 years as a customer, I cannot recall a single problem with a delivery or any delayed deliveries!!!
Watch out! Pay close attention to your bills and don’t use auto pay with them. They Don’t clearly give you a rate per gallon on your bills-need to do a formula to figure this out, would have been out of hundreds of dollars each year had I …
I am glad I read reviews and opted to stay with my prior company when I moved to a new address. There was a tank with propane left to be removed as part of the sales process and the delays, the lack of follow through and the lack of help …
All of my interactions with Amerigas representatives (customer service and delivery techs) has been very positive. They have been very helpful and care about me as a customer and care about what they do. I appreciate the excellent service I get from Amerigas and I am happy to share my positive experience.
If I could give zero for a review I would. Been trying to speak with customer service for a week now. Operator said its been six weeks since EVERYONE has been in training all day and the systems are being updated. That’s not an excuse. …
I wish I didn’t have to give one star. The worst company I have ever had to deal with. No calls back about made up charges. Office staff making up reviews to increase there ratings. Take a look and see how all the reviews have a lot of similarities. I will tell everyone I know to never deal with these people.
They went downhill in record time. Been with them for over 10 years. All of a sudden prices triple, customer service is non existent. I’ve been trying to get a hold of them for 2 days. Let time I finally talked to somebody, they …
Just bought a house and needed propane delivered. Then they did not show up on 2 separate delivery dates. The answering service is awful and will not transfer you to anyone who actually works for the company and they give you the same scripted answers each time you call. Find another service.
I am on auto pay and get a late notice every time they fill my tank. Their collection system doesn’t align with their billing system was the answer given after 45min on hold. This company is a mess. Good luck getting someone on the phone.
Excellent Service! I kept smelling gas, couldn’t figure out where it was coming from, called Energy North and Maggie walked me through shutting of the gas etc. Our gas man showed up within minutes. He monitered for a leak, and we had …
I’ve been with EN since 2008. Propane is expensive regardless of who you use especially if your home is fully propane dependent like mine is. I had a salesman come by my home last summer and offered a two year price lock just over $2 a …
I purchased a home and there was a big white fuel tank on the property. I am new to self stored fuel as I have always had natural gas. I called 2-3 companies and was told how the process works with fuel deliveries. …
Honest, and awesome. Thankful for the service and great specialist
I finally decided to switch providers after year after year of billing issues. After shopping around it looks like I’ve been paying 20% more for no good reason. And to top if off, I can’t get them to come pick up their tank after months of not returned calls and missed promises.
We have been dealing with Energy North for 8-9 years. We live in a condo with a community tank so we are bound by whomever the Condo Association chooses to provide the community with propane. Although we are a community with 80+ units …
This company is way over priced . I’ve been paying a lot of money per gallon but never questioned it until I got my bill last week and it was $4.76 per gallon !!! I called around and with no minimum gallons and no lock in fee I found …
They are highway crooks. They charged to fix things they broke. I called them to help with my thermostat and then my propane furnace ignition coil was all of a sudden broken. They left wires exposed and the thermostat hanging off the wall. …
Our last delivery came a day after a big snowstorm. We live in a condo community which takes care of all the outside work like shovelling snow. They always clear a path to the propane tanks but hadn’t completed that service yet. The ENP …
I have been misbilled twice WATCH YOUR BILL THEY WILL OVERBILL IF YOUR NOT CAREFULL. Recently i ordered propane, after shopping for prices i Energy north came in the lowest. I ordered a delivery and was shocked when my bill was 26% higher …
Overcharged by this company, no joy when talking to customer service. Found a new company at better rates in June. I called them to inform them that they can collect their tank from my property. Called again after 4th July and told they …
from day 1 when I received the e mail about energy north promotion call center people I talked to was very informative answered all questions. the service tech that changed out my tanks was very pleasant and informative and did his job very …
I have had energy north for over 19 yrs and have never had one problem with this company!! Hard to believe maybe, but true. Customer service has always been polite, patient, and helpful. Their budget program has been a huge help for us and I just wanted to say thanks so much!
December 30,2017
We have had Energy North Propane in Concord for over 25 years. Never had a problem. Ameri gas now owns Energy North Propane and we are very low on propane (heat …
I enjoy seamless propane delivery service at a price my previous provider could not come within a dollar of. It amazes me how pleasant the people are when I have to call for anything. Wish more businesses had a customer-first culture like AmeriGas does.
Customer Service: Understand, I really like the individual customer support reps that I’ve spoken with over the years — they’re simply great. However, the organization at Energy North is in a mess — I was on hold (and I know folks …
Im forced to give one star, wish I could give zero! This company is gouging their customers at every opportunity. In an effort to save energy, we tried to use as little propane as possible. Reducing use is something we should all strive …
Live in a condo. with community tank. Terrible LONG wait on phone. Literally over 30 minutes! Put them on speakerphone and go about your work while waiting. That service is bad, but not a deal breaker since they fuel the condo. The …
Over charges,lot of add-on to bill. Like fuel delivery, hazardous materials delivery, monthly charges for tank and regulator and that’s before you even get a delivery. Trying to get them to pick up the empty tank that I disconnected 2 …
My Amerigas co. Must have bought Energy North, after years of service, I got a call from Energy North informing me that they noticed that I had closed the propane tank at my cottage, I have closed the tank for safety whenever I leave, they …
Customer service rep was awesome. I was having trouble with the website and the automated telephone service. She was right there to help me out and gave me a credit for using the non-automated service because it wasn’t my fault. I hope I …
I have (had) been a long-term customer of Energy North. However, once Energy North was purchased by AmeriGas, I noticed that their “corporate approach“ had a negative impact on service in many ways. From the vague billing to a customer …
I have been an Energy North customer for 15 years now moving to Irving for reasons I would like to share with other loyal customers who may be taken advantage of. I just had my tank filled and was charged $3.40 per gallon when the current …
Customer service with this company is at an ALL time low!! I have been trying to pay my bill for 2 weeks and have not been able to. The web sight is always down and when you call no one answers. Today I was left on hold for 30 minutes and …
If you want to be told there will definately be a delivery on a certain date and have them blow you off and not even call this is the perfect company for you. If you want a customer service agent with a hearing disability that you have to …
We have been customers for twenty years and are completely satisfied with Amerigas (formerly Energy North). The deliveries are timely and efficient. The driver is always pleasant and careful. Highly recommend!
Energy North has been a complete nightmare after my doing business with them for 10 years. After being charged a very high price and ever increasing budget enrollment fee I decided to switch companies, and you can never get through on …
Your drivers, about a month ago, realized my driveway was very new. They didn’t just drive on it. They came and talked to me and expressed their concerns about driving such a heavy vehicle on a fairly new driveway. I greatly appreciated …
Switched companies due to their prices being double and even triple what anyone else was. Called months ago to have their old tank removed. We keep being jerked around on the tank removal. They keep rescheduling the pick up date and never …
Have been an Energy North customer for more than15 years. Their customer service is great and all their employees are very personable and professional. On New Year’s Eve Day our propane hot water tank sprung several leaks. I called Energy …
Tried to have my tank picked up after a month wait the guy never showed or called. I took a day off of work to wait. I called back and was told they would send him back out. Not that day or tomorrow but in another month. They asked me if I …
The customer service is not as bad as everyone says. The website is awful, but I’ve never had a problem getting a hold of someone on the phone. I was able to lock in a price of $1.97 gal based last years usage. And i complained about the …
is there an option for negative stars? after sitting on the phone for 2.5 hours(yes i saved my phone screenshot) i had no heat in my house when i arrived on friday night. thought i would spend my bday weekend in my vaca home with my …
I am no longer an Energy North Propane customer. Customer service started giving me the run around on a Tuesday and today is Friday. I had to call many times to get them to deal with a dangerous situation. I was dismissed to the point of …
Some of the best customer service we have ever had. Our gage was reading wrong, so we did not receive automatic delivery as expected and ran out of propane. Within 20 minutes of calling, Energy North was at our home to fill our tank. The …
horrible customer service and that’s IF they decide to answer their calls. Energy North started to charge us $4.79 per gallon on the propane no matter how much we’ve used during the period so I shopped around and found a cheap and a great …
I called Amerigas a month ago to have my service transferred to them. To this date NO one has called me back although I have called several times, often on hold for over 30 minutes at a time. I dont know how they stay in business. I …
I’ve had reliable service from AmeriGas (and the previous entity) for more than 20 years. Mostly they go un-noticed and provide dependable refill service. But I’ve also called upon them for a couple of service calls. They have always …
Called to get propane and the wait time over the phone was 90 minutes. So instead of waiting, I went to myamerigas.com to schedule a delivery. Paid $200 and they gave me a 10 day window for delivery. We’re now on day 14 and no gas yet. We …
The business model seems to be to quote all customers a super-high jacked-up price and then knock it down a little when some of them complain. They’ve been doing this for years with long-standing customers. It is infuriating. If you haven’t …
There isn’t an option for zero stars so 1 it is. I had been a customer for 5 years. They delivered propane in August without approval as I wasn’t in a contract anymore. They charged me $4.79 a gallon. I immediately called around and got a …
I had shoveled a path to my LP tanks, but became aware, from the broken snow boot marks, that the path that I had created had been inaccessible to the delivery men due to their truck being in the way. I have since cut a new path, but i …
Extremely high priced. Just found out I have been paying double the price of all the competition for years and years. My bad for not price checking but that is just down right unethical. I feel they took advantage of a long time, …
Have been a satisfied Energy North customer for years, but now that they have become part of Amerigas, the service is terrible. I used to be able to call, talk to an actual person, and set my pre-buy in minutes. Now I have to talk …
Horrible customer service! My online account indicates a request for propane delivery was made a month ago (I’m on auto fill), no delivery has been made to date and we’re very low! I spent 4.+ hours today calling their customer service only …
The fact that the website shows 4 stars is beyond sketchy. The BBB website states there are so many complaints against this company, they only print 1 in 10 complaints. They constantly make mistakes on their billing with fees everywhere. …
They send you straight to an operator in India who you can’t hear and speaks terrible English.
It usually takes around an hour just to order more propane. If there was an option to give them less than one star I would. Worst company ever!
We were never psyched with this company, but since we’ve started using less propane, and they now want to start charging us an annual rental fee in excess of $100 on a 25 year old tank, we are very dissatisfied. It’s near impossible to stop …
So far, I have been forgotten about 3x this winter. Of course it cost me more fuel in the end. We have followed there regulations every time. To no avail. They never follow thru. 1 star is too good.
How can anyone write a good review on this company? Who are they calling? I have called 5 times for the same reason and the problem has still been unresolved. The local Londonderry office was always so easy to reach and get answers from …
Easy company to deal with. Automatic deliveries are great!! Automatically put in credit card!! I don’t even have to think about anything with them!! Always professional too!!
I wish setting up payment was a lot easier. New tanks arrived on Sept 30th and had a propane delivery on Sat Oct 2nd. I tried to pay on line and your system did not recognize my account #. Should have been set up in your system already.
Called and requested a delivery of 100 gallons in August. They delivered a full tank and billed me $1200. I switched fuel dealers 2 weeks later and called Amerigas to pick up the tank which they still have not picked up 3 months later, yet …
Have to say, did not think it could get much worse from Energy North but Amerigas is leaps and bounds worse. The individuals answering the phone do not even know how to use their own system, nor are they able to transfer you to other …
I had the worst experience with Amerigas for almost 2yrs..They asked me for my soc.#and banking account # but I didn’t give them the info..So they refused the auto delivery and sometime they charged me for phone order.Finally I had enough …
This company is solely for the fees they can add to you at any time, but especially desperate times. This past year I have had more in hidden or never before charged fees than ever with any company before. This particular example is they …
Do yourself a favor and, if you can, work with literally any other propane company instead.
The lower price is NOT worth it and that’s coming from a very cheap guy. We were a customer for almost 3 years. Always on auto delivery in that time. Twice in the middle of winter, AmeriGas let us run out of fuel and the house fell to about …
My husband and I have been Amerigas (formerly Energy North) customers since we built our house in this neighborhood 18 years ago. Deliveries have always been on time – we’ve never run out of propane. Payment plan options and pricing have …
I have used amerigas for almost 6 years and never had a problem until they started using the customer service answering service from whatever country. I live 25 minutes from the local office and when I call I have been on hold for up to …
WORST COMPANY ON EARTH. They left me with no propane for over a month and a half. And surprise surprise i call and its an “answering service” that cant understand me…. And if they get mad or cant help you the just hang up…. I called …
We will be leaving Amerigas this coming spring/summer. The primary reason: we cannot talk to anyone at our local supply depot even when they are letting us run out of fuel. …
Excellent service overall. Deliveries are scheduled automatically, so no worries that we may run too low on propane. Our driver does a very nice job for us, and for AmeriGas.
Avoid this company at all cost. We had ENP and got stuck with Ameritrash after they bought them out. When ENP owned them it was great. Upfront cost no hidden fees, no BS or trying to rip off consumers. This past year has been the worst …
Delivery was perfect.
Driver was very courteous and answered all my questions.
Filled up and left without any issues. Bill came about a week later. Appreciate the text a couple days prior to coming.
Reliable and trustworthy company. We have never had any issues. The wait time for delivery is usually toward the end of their estimated delivery window (about 8 days) so plan accordingly. There is also the option of paying a fee for faster delivery.
Worst propane company I have ever had to work with, if I could give them negative stars I would. This is the second of three winters that I had to make several phone calls to get my tanked filled when it was below 5%. When I visited their …
If there was less than 1 star I would provide it. The wait time for receiving a delivery is about 10 days, unless you want to pay another several hundred dollars for a 4 day delivery. We have waited 9 days. A driver showed, walked down …
I am a first time Amerigas customer. My account is setup for automatic delivery and payment. No one came to fill the tank and I am out of propane. I spoke with a rep yesterday afternoon. She was polite and stated that there was an error on …
The delivery guy was great. Bill arrived promptly. This is making me forget the prior bad experiences.
Requested 250 gallons, they filled almost double. They acknowledged the issue and said they would pump it out and refund the $850+ difference. They pumped out the propane, but billed me the full price. I’ve called 20+ times for a refund for …
Jake was knowledgeable and efficient, he was so attentive to our needs and scheduled service when it was convenient for us. I am extremely impressed with him and all the people I have come into contact with who work for Amerigas!
Amerigas actions demonstrated it is neither reliable nor trustworthy since they acquired Energy North Propane. I do not recommend them.
1) an unjustified, unannounced $200 tank rental fee was assessed in Aug. 2022. …
Since the company REORGANIZED back in 2016 pr 2017, Amerigas is not the company once was. It used to be SO MUCH BETTER! But it never fails, some BEAN COUNTER comes up with a brilliant idea to save a few bucks, and causes a thousand other …
By far one of the worst company’s iv ever used. Not just gas provider but as a whole they have horrible costomer service and are very difficult to have them do anything. I inherited the propane tank when I bought my house and quickly …
The customer service is extremely poor. The language barrier makes it very difficult to understand the representatives as their English is not up to par. I had to call multiple times to set up automatic delivery to which I’m still not sure …
Worst propane company ever. If I could give negative stars I would. We are on automatic delivery and have been for years. I constantly check my tank because in the passed they let the tank run out. Leaving us without gas and having to call …
We are set up for auto delivery, but they let us run out of propane. We called on Dec 23 and they ensured us we’d get a delivery that day. Then we checked back and we were scheduled for a delivery on the 27th even though it’s getting in …
I rarely leave anything like this. I’ve called multiple times regarding my (Amerigas owned) tanks to be picked up. I switched providers back in September. Called Amerigas in August to let them know. Then, I called after the tank removal, …
First year with them and using propane. Set up For automatic delivery and they never even checked it. Ran out of propane on a holiday and had to wait for them to deliver. 24+ hrs in Jan with no heat. We checked it religiously after that and …