Premier Ear, Nose, and Throat Doctors in Phoenix, Arizona The Enticare Surgical Team is comprised of highly specialized surgeons treating patients with diseases of the nose, paranasal sinuses and complex head and neck. Whether you have hearing problems, allergies, dizziness, sinus infections, snoring or any other ear, nose, and throat related issue, we can help. We understand that the healthcare setting can be intimidating; therefore, we work as a team to make our patients feel comfortable. Whether if it is for prior authorizations or scheduling surgery.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
2051 W Chandler Blvd Ste 5, Chandler, AZ 85224
Save your health, time and money. Find another place
Professional, helpful and worth the drive!
They care about you & your health
Good.
Nice ppl
Professional services with great care.
Linda is awesome so is the staff!
The staff is very helpful and professional. 👍 …
bad service the receptionist has no professionalism do not understand how these places can be arrogant people
Nice & friendly. Wasn’t a long wait.
Friendly staff, very knowledgeable. I recommend them!
LOVE THE SLEEP DEPARTMENT!! LOVE KAREN & MIA 😀
Quick and efficient 😜 …
High standards for cleanliness. Pleasant and professional.
How do you even get business without answering your phones. Thanks for nothing I’ll go somewhere else!!!!
Very friendly and efficient.
The ladies at this office are friendly, knowledgeable and very helpful. Thank you!
Fantastic place to go people treat you with respect
I love this place. They are helping me to fix ears and vertigo!
Easy to get an appt. excellent customer service.
I am so impressed…an actual Dr. that explains and listens.
Everyone was great.
This was an extremely positive experience. I am so grateful I came here!
Great! A went in and out experience! Everyone was VERY friendly too
The staff was warm ,polite am⁶ he
Could not have had more personal care anywhere.
I like the staff at Enticare chandler, they are all very knowledgeable and caring people.
Great staff!
Good and reliable doctors!!!
Very Friendly staff. Got me in early. And we’re very knowledgeable.
Very nice and professional. Got appointment when I needed it.
Do these people even answer their phones??
I’m very annoyed at the fact that I’ve called 5 times since yesterday and left 2 messages.
I felt personal caring and professional skills at Enticare.
The staff is not friendly at all. Very unprofessional.
They got me in on a cancellation, I still ended up waiting over an hour to be seen.
A wonderful ENT. Quick and straight to the point. Charismatic and friendly staff!
Dr didnt actually address the reason I was there just popped in and then rushed out
The staff and everyone at Enticare are great to deal with. Highly recommended.
Very attentive! Answered all my questions !! Definitely recommend
Awful Awful Place, The Front Office is very Rude..Dr Christine Is amazing. Explained everything.
Fast and friendly very good at there job
Great place and stuff 😍 …
Staff and Dr Woods are amazing.
Great office! From front office staff to back office staff. Emily Nagy very gentle and kind!
Nice care for their patients. The wait is a bit long specially with a 1 yr old and a 4yr old.
Excellent results. 45 minute wait after my appt time
Phone system sucks. Never get through to anyone. Waited 2 weeks for a reply to a medical question
Excellent first visit. Wonderful and caring Drs, nurses, and staff.
Li Li, NP – she is wonderful! Kind, knowledgeable, gives space for questions, explains thoroughly.
If there was a way to give them a -1000 I would?
Doctors dont have time to listen to your problems. Not sure why they are in a hurry.
Friendly, caring, quick, loved my doctor! I’m glad I walked into this office! 😁 …
Early appointment went fast. New health professionals were very good.
I called many times for appointment but nobody answered. Then I went to get appointment from Dr. Mostavavi but he did not come. they did not informed that he will not be there.
Called to get an appointment, and Rosa was able to schedule me the same day. Rosa, you are my hero.
Great Staff and Emily was very helpful explained everything look forward to seeing them in 8 weeks!
Quick service and very nice customer service. Received reminders of appointment and very little wait time.
My girlfriend went here and they are awesome. I’m going to use them in the future!
Overbook. Have a waiting room full of people. Some have to wait ouside. My significant other waited over an hour even though he’s in the vulnerable population.
Dr. Woods a great ENT
Great staff and Doctors ,very happy that they can address my issues
They we’re super nice to work with, we went to the wrong location and they still serviced us during their lunch period at the other office. Truly sweet staff.
Dr McConnell explained my situation in a way I could understand. The staff was great and being able to get a Saturday appt was a plus
Enticare got me in quickly. The office was clean and the staff was professional and Dr. V was very helpful and knowledgeable.
Got me in the same day. In and out within an hour, Dr, very nice!!
The doctor did an amazing job! Front desk was really nice.. Just didn’t like the long wait
Very efficient and on time no wait answered all my concerns. LiLi is a very nice and professional PA. This was my first time here and will return if and when needed.
OK. Good doctor. Mediocre care. Will go again but not overly impressed.
Office staff was amazing which is why I gave them
2 the nurse practitioner I saw couldn’t have been rider and non caring of my problem..it was like an inconvenience for her to examine me for 3 minutes…lesson…stick with a doctor
I usually get right in but today I’m seeing a different doctor and sat in the waiting room for over an hour while others came and went. I kept being told I was next. This will be my last visit here. I’ll make the drive to Glendale.
Very friendly and professional staff. Office was clean and they listen to what you are saying. Glad I went there
I appreciate the thoroughness of care that I get at Enticare. They are determined to resolve my issues instead of “guess you’ll have to live with it” that I’ve heard before. Thank you Enticare for caring. Lynn Alvine
Felt very comfortable, was treated with care the whole staff was great especially the receptionist always polite and friendly.
The provider is great, but you cannot get ahold of anyone. No one answers the phone and they want you to wait 48 hours for them to call you back for anything. Disappointed.
The physician there was on point …she explained what the possibilities were and made it easy for me to get the ball rolling ….
Was amazing experience, very professional, clean, and organized. Great patient experience
I just love the staff here. They are laid back but go the extra mile. Even if you come in feeling like nothing else can be done to help your condition, somehow they find something that helps)
Dr. Vishwanath took Care of my daughter and was very compassionate during her visit. She took the time to answer all my questions and concerns
These Doctors have compassion. MiahMontoya my Granddaughter has suffered for years w reoccurring tonsil infections and strep! Finally found a Dr that will remove them and end her needless suffering! Ty!!!!
This place is a joke
They book appointments Weeks in advanced over phone sent text to confirm and still manage to not have appointments booked in their systems …
I came home from vacation with a horrible ear infection. They got me in later that same day. I was feeling better within a few days. Thank you so much Enticare!
Horrible customer service,extreme lack of communication, a very uncaring environment for patients, and the doctor took all but a measly 5 minutes with me and sent me on my way making it seem like I was lying about my throat problems. Ridiculous to say the least.
This place is horrible. They will cancel appointment without my agreement, and just leave a voice message. They are way under staffed. The front desk people are the worst. They are rude. Will never recommend to anyone.
They are very good at what they do. I’m still working on getting my hearing aides.. Soon I hope!! To B able to hear the TV better.
At the beginning of my daughters appointment everything was good but once they set a sleep study for my daughter and we went within a couple min come to notice they had beg bugs so I will never be takeing my daughter back nor will I …
Organized, friendly, skilled. And a good diagnosis. What more could we want? Oh, yes….next door to dunk’n donuts for my wife to wait.
The doctors and clinical staff are excellent. Getting appointments can be annoyingly complicated.
Had my Friday afternoon appointment I waited a month for cancelled the day before so the Dr. could get out of town earlier. They rescheduled me for a month later….
Very clean, office is open even when they’re on lunch you can sit inside and be cool when the weather is hot everybody’s cordial wonderful place 👍🏻 …
Very compassionate very knowledgeable
Considering the delemma we’re in with covid the service I got was great …just had to do things to stay safe… the audiologist seems to know what he was doing cause it helped Dr.Thurton in adjusting my hearing aid … She did a great job …
LiLi did a great job and all the office staff were very courteous. I would highly recommend you to my friends and family
Have always found your staff helpful & friendly. A smile goes a long way. And this is something you get when you come in.
Emily is a sweetheart. Love working with her.
I was vey happy as the np listened to me and had good advice on how to better handle my condition. I was also seen quickly which was a big plus.
Entire staff was very friendly and helpful . Will continue to use this location and Dr.Vishwanath for all ENT needs .
Horrible. The worst place in the world. The doctors are always running late, especially Dr. Rodriguez and Dr. Mostafavi. MAs are rude and the front office is rude. I have tried calling Christian who happens to be the manager and he doesn’t …
Super friendly staff, minimal wait time to see the doctor. I had surgery last week performed by Dr. Vishwanath and she is amazing. I highly recommend this facility.
New patient and I fell in love! The receptionist was super sweet and best of all, Teri was no wait! The MA walked me to my room and the PA was there waiting for me.
The staff is very professional and friendly. MJ he’s very knowledgeable and always has a smile on her face. She never makes me feel rushed and she answers my questions.
Administrative and sleep department staff at the Chandler location were helpful, thorough and friendly. The physician I saw (Dr Vishwanath) was obdurate, unhelpful and gave incomplete and inaccurate information. Exercise extreme caution when utilizing care here.
Avoid at all costs unless you like being considered a customer rather than a patient. I was billed $200 for a follow up visit which was 20 seconds long and consisted of the doctor handing me a piece of paper. I tried to argue that this …
I had an amazing experience with testing here I’ve never experienced before. Extremely thorough and was extremely pleased. …
Wonderful experience, would recommend to anyone. I am confident that the team at Chandler
Enticare are going to take very good care of me. Thank you for the great service!
Went here a few months ago about my hearing. I can barely hear out of my left ear. All they did was look physically and say nothing’s wrong. Still can’t hear, getting worse. Obviously the IS something wrong. Don’t go here, they just want your money and send you on your way.
Staff is very friendly, my doctor is good at what she does she cares about her patients. I would recommend this facility to anyone i knew.
The staff is absolutely horrible. Watch you bills. They over bill your insurance for unnecessary items and over charge for allergy serum’s. Read the signs where you check in ‘ No abusuve language” obviously several people must have confronted the staff in order for them to post a sign in their office.
Had Sleep test done was treated very professional. Found out I have Sleep apnea moderate. With Enticare I will sleep better. Very polite staff. Happy with their services. I suggest you have sleep problems they will find it.
If I could give a negative star I would. This place is horrendous, DO NOT go here. I’ve had an object lodged in my ear for over a month now because the female doctor, I think Christina, completely missed it! How do you miss a foreign object …
Friendly staff. Knowledgeable, caring dr. It was a good appointment.
….I was diagnosed with severe Sleep Apnea almost 3 years ago, I was at an astounding 86 events per hour and at the final stages of this debilitating condition. The entire Enticare staff is truly amazing, but the individual directly …
Looking for an ENT that barely looks at your ears, nose, or throat? Then this is the place for you! My husband was referred here for a suspected deviated septum, as his nose is visibly, obviously crooked and he snores like a beast. They …
Waited for an hour despite having an appointment. They prescribed my really expensive nasal sprays and said to follow up in two months. They also said they’d call me to schedule a $900 allergy test but never did. Waste of money for the visit and overpriced prescriptions.
Very nice office and staff! I felt well cared for which is a good feeling. I’d recommend them for all your ENT needs.
I would highly recommend Enticare. Dr. Mostafavi and his staff are so helpful. They worked me through through my sleep study and helped me get a better night’s sleep. I was diagnosed with sleep apnea 3 years and I have been treated with …
I can’t believe this office. I have called many times & NO one has called me back. I needed to talk to someone about a billing questions but I guess they don’t care!! I do NOT recommend this company!!
Christina Miller is so awesome and patient with my daughter, she is also very informative with the parents and has a sense of humor. The staff is very helpful and serve you in a timely fashion. I would recommend this place to anyone that struggles with allergies.
The office staff was very friendly and they were able to get us in the next day, when other offices were booked out a month! The office was very clean and the staff was professional. Dr. Mastafavi was great and I’m glad we were able to be seen today.
I’m not one to write reviews… especially for a doctor. Truth be told, I try to avoid them and all prescription medications. But something this good has to be written. Dr. Tracy Knott, ENT of Enticare in Gilbert on Mercy Road has given me …
My son is filled for 3 years. Currently it has 5 and doctors, nurses and assistants are very professional and cute with both my son and with me. they only have 5 stars and it’s what I can give them but I would give 10
Overnight sleep study was great. Josh set up my daughter for the night and was very professional and friendly. Would recommend!
I brought my 92 year old mother there. Everyone was so attentive and worked with her. I was very appreciative of their caring manner and expertise. We made a point to drive up from Tucson to see people there. Thank you so much
I feared that I had sleep apnea. I am pilot and that can be a career ending medical condition. Because MIA hard work, incredible knowledge and dedication to her patients. I am still working. The on going medical updates from her keeps me …
I have been so pleased with Dr Rodriguez. He has shown so much care for me. They saw me immediately for a hole in my ear drum and have watched it carefully. I’m having problems again and I have no doubt I’ll be able to get in tomorrow or the next day. I love dr Rodriguez.
Alex was very polite and informative. His analysis was way superior to the tests I had in October in Florida.
My first appointment they schedule for 11:15 it is 12:30 and I still have not seen a doctor. When I asked if this is normal, the answer I receive is “we only have 1 doctor here and 1 ma. So it’s taking a little longer.” Ridiculous!! …
Dr Woods is a wonderful surgeon. Thanks to him repairing my septum, I can now breath and had my Best nights sleep ever!
I am thankful that I discovered this facility .The staff and Doctor V couldn’t have provided any better care and concern to me. I really felt confident with the entire procedures. What a highly qualified staff they provide! Needless to say …
Fantastic experience, so glad I was referred by a friend to this doctor. Dr Mostafavi recommended holistic and over the counter solutions to resolve my issue. I love that he understood the background of why this happened and the science …
Great people working here the front desk. Assistants and Doctors they are very nice.😃 …
Unorganized and predatory. Once I came in for a scheduled appointment and they lost my appointment. Another time they scheduled me a follow up appointment, charged my copay and when I saw the practitioner, she told me I could have gotten …
Very nice practice with a friendly staff. Most efficient method of ear wax removal EVER!
I was having chronic sinus infections and headaches then I saw Dr. Woods. I had surgery and doing super great. Dr. Woods is the best surgeon. Love the staff here. Thank you enticare.
Had an appointment with Dr. Knott at Enticare in Gilbert. The staff was very unfriendly, as was the doctor’s assistant. The doctor herself had no bedside manner and was more quick to send off for tests than talk with the patient about the …
My partner has cptsd and it can be difficult going to a healthcare office. But this PA-C Mrs Reed was patient, listened and even after my partner got so frustrared and walked out, she remained calm and cool and still did all she could to help.
If you like waiting and waiting well this is the place for you. But if you cancel with out 24hr notice 35.00 charge. The audiologist is not thorough and just wants to sell overly priced hearing aids. Rude I would say. Go some where they actually care about people!
I have been a patient with ENTICare for nearly 2 years (when I moved from CA to AZ.) My first health concern to be addressed was the need for a current sleep study and getting a new CPAP machine. The whole process went very well. The sleep …
While it is difficult to get an appointment in a short time, professionalism is great.
You can not find a better Doctor and staff, Doctor performance was great she cared how I
felt about my hearing and talked loud to me so I can understand. She explained …
I attempted 3 times to call these guys for an appointment and continued to not reach anyone. Finally I tried an option other then scheduling and leaving voicemails. Set up an appointment and I very specifically asked what the cost would be …
I will start by saying that the people are very professional, they are very knowledgeable and they will take the time to listen to you and answer all your questions. I couldn’t feel better after the appointment that I was in good hands.
There were kids in the waiting room which is small that were causing total chaos as if it wasa day care center. I told the receptionist I would wait outside because it was too much to deal with. Neither the parent nor any of the office …
My 3 year old son has had issues with his ears since he was one, and my husband uses a CPAP for sleep. We have been going to Enticare and love them! The staff are friendly and easy to communicate with.
Dr Reed is a very understanding female dr. This wasn’t my first time with ENTICARE before I moved away I was seeing a male dr and I’d prefer Dr. Nicole Reed over any of the other Dr’s with this company and as well I will recommend her to all my friends who have any occasion to need an ENT
I had my new patient visit today with Dr. Vishwanath. She was very nice and listened to my concerns. The staff are friendly and caring; the office is clean, inviting and comfortable. I look forward to my next visit in November and would highly recommend EntiCare to my friends and family.
My mother had an emergency trach inserted in June of 2020, Dr. Tranner had made attempts to decannulate my mother without success. It has been over 6 months and mom is back home but has not heard of any reattempt to decannulate. …
I was taken back quickly after arrival. The tests were performed quickly and professionally, and I was out earlier than I had expected. Staff were courteous and friendly.
This was 1st visit, and the office seemed cool,clean, relaxing. Staff seemed friendly, too.I Leary of doctors poking at my ears,from bad experiences,
This doc felt easy going,not rushy.
No matter what Time you call for an appointment the answering service picks up and says a scheduler will contact you In 24hrs.i have been trying for more than a week and no luck. I work nights so am not awake when they call back.
Just now called them to cancel an appointment, before I even said why I called I was repelled by the abrupt,unfriendly attitude of the woman who answered the phone. She impatiently demanded some info…very snippy attitude. I don’t mind …
I had a lot of pain in one ear. I Went to see my PCP and was referred to see an ENT SPECIALIST. I called ENTACARE and they were able to get me in quickly to see the Specialist, Emily Naggy. She was able to definitively diagnose me with one …
I had my sleep study in Aug 2019… I have yet to receive any update nor can I get a call back from the office. I have left messages on 4 different occasions. The technician, while professional with walking me through step by step, his …
This is the worst doctors office I have ever been to. My Dr sent over a referral (on a Friday) and I called on that Same Friday around noon to schedule an appointment and they did not answer. Their voicemail says that if you call before 4pm …
Dr. Rodriguez was Very Rude! Brought my daughter to have a surgical procedure done after waiting 4 weeks to be seen only to be told he couldn’t do the procedure because of our insurance and would need an approval and also that he would need …
Horrible experience. I am writing this review as I sit in the waiting room where I have currently been for an hour. I checked in at 2:30 for a 2:45 appointment. It is currently 3:30 I went up to the desk to ask when I would be seen. The …
The Chandler office staff and doctor were very friendly and professional. They answered my questions and explained how the process worked in a clear and concise manner.
Had an issue with the Doctor leaving a foreign object in my ear AFTER the appointment and called to try and speak with the Office Manager about the issue for over two weeks. Left many, many messages with NO return call. I will be reporting this neglectful experience accordingly.
Enticare is absolutely amazing. I needed an appointment as soon as possible and they have been nothing but accommodating. MJ is so sweet understanding. She was able to get me demo hearing aids, which I did not expect to get today! I am so thankful and appreciative. Nothing but excellent care. Thank you💕 …
I went to multiple visits and each time the doctor recommended the same things she had already said and done before. When I would tell her you already sent me for that, you already prescribed that and I’m taking it, etc., she got very upset …
Initially I was really frustrated because the girl at the front desk did not listen to me regarding my insurance co-pay. However, once I saw Karen she was attentive as I expressed my frustration and per my suggestion called my insurance …
Watch out for this place (red flag)! They charged more than $384 for the office visit (about 10-minute). The doctor listened to my symptoms and only saw my ear for one minute without treatment. That’s all.
This place is great. 1st off the staff is great and the Dr was awesome. She did not coddle me and talk more than examine. She did her job then went on to her other waiting patients. Def recommend.
BEWARE of Enticare ENT (they have several offices around the valley and Casa Grande). It is the worst doctor’s office (Glendale location) I have ever dealt with. Save yourself the time and aggravation. Trust me! Worst billing department and …
I was referred to be fitted w`ith Inspire for sleep apnea. Everytime I called & pressed 2 for scheduling I was told I could not speak to that department; I asked that they give me an appointment on voicemail and I would call back to …
I’ve had good experiences with this place up until recently. My 11 year old was scheduled months ago for surgery. After not hearing anything 2 days prior to surgery about checkin time I called Danielle and left a message the day before. …
Monday was my appointment and it was a friendly and fast experience.
It is now Thursday they were suppose to have called into the pharmacy to fill a RX . …
Very disappointing. When I went to their office for my appointment (after waiting for two weeks), to my surprise, I was told that they don’t see my name in their appointment list. When I showed them the confirmation message that they had …
Saw Dr. Vishwanath and the visit was terribly rushed and not well done. I knew things would take a bad turn when my vitals were not even taken when I was taken back to the exam room. I could tell straightaway that the doctor was mad that I …
The people in the front were nice and very helpful. I would recommend others to come. I needed help and they helped right away. Mary Jo is so nice. Ask her for help if you need someone patient. The doctor took time to explain why I needed additional tests, where I understood what was happening to me.
I took my daughter to this location for a follow-up. The appointment was for 10:30 and we arrived at 10:25. There were two sets of people ahead of us, so we could not go in as the waiting room is small and has no seating. We finally went in …
Staff was friendly and P A was very efficient. Got in and out very quickly. Have a follow up appointment.
My Cardiologist referred me for an “urgent” sleep study and Enticare refused to see me due to not being able to pay my copay on the spot even with a promise to pay in 2 days. I will not be returning to nor recommending this practice, and will be informing my Cardiologist.
Dr Mostafavi was very caring and thorough with my mom during her visit. He listened to all her concerns regarding her tinnitus and offered suggestions on things she can do to alleviate the ringing in her ear. My mom was very satisfied and felt cared for – a very positive experience at Enticare!
Waited over 40 minutes in exam room. No apologies for wait time. Had difficulties with communication between pharmacy and office which resulted in 4 day delay in getting meds. Called back to try to resolve but blame was placed on me and no …
The staff was wonderful. They were not just polite and professional, they were caring and kind and went the extra mile (or ten). …
I almost never leave reviews of places even if I’ve had a bad experience but this was something different. We had my sons apt at 11am at the Chandler office-due to COVID they told me over the phone while scheduling the apt that their front …
Awful experience all around – takes forever to get an appointment, sometimes weeks for voicemails to be returned…. Billed insurance for more services than actually happened and now I’m stuck footing the bill for what insurance didn’t cover and wasn’t even real! Go somewhere else for sure.
Recently had been diagnosed with a punctured eardrum … went into Urgent Care and was told to get it checked out by an ENT as I can’t hear nor did my ear stop bleeding for 24 hours. Getting on a plane in 3 weeks and wanted to be cleared. …
I was very pleased with my appointment. I filled out the new patient form on line…saved a lot of time. I saw the Dr. within 5 minutes of my appointment time. Very professional. I feel well taken care of.
Worst practice ever. Dr left pracrice after my first visit, communication. Weeks to get a follow-up appt and then waited over an hour after driving an hour to get there. 2 weeks later drove an hour again, waited for 30 minutes only to be …
Very friendly and helpful. The female doctor is also one of the most beautiful woman I have ever seen in my life!!! Very professional and compassionate. The scheduling department to the nurse and doctor everyone is performing their job at the highest level.
I don’t write a lot of reviews but today I must. I am normally a patient at the Gilbert office which has been fine, I see Nurse Li and she has been very good. I was referred to see Dr V here today to discuss tubes. I had a lot of questions …
They were courteous, caring, and knowledgeable staff. They took very good care of me and I would recommend them to anyone having any issues with their, ears, nose or throat
I have always received excellent care every time I’ve gone in for an appointment even if there’s been a delay in scheduling or if they made a mistake they always do everything they can to make up for it and show me that I’m a valued patient.
It has been over 6months since I last got ANYTHING from this clinic. I went in for a sleep test via recommendation from my primary and apparently I have sleep apnea but I didn’t get ANY information on this until a week ago when I received a …
Dr. Woods is amazing! He is at the Chandler office only on select dates but he is worth waiting to get into see. I have had two prior sinus surgeries from different ENT offices and I felt so frustrated about still having polyps and frontal …
Wanted to really like this place due to it being so close to where I live. Unfortunately my first time there did not go so well. First issue: Waited over an hour to be seen( understandable to some degree) …
Initially very frustrated with their web page which is all your details prior to arriving, but that web page is a disaster, timing out, then just blocking you from getting in, and then the their verifying of your date and time of arrival, …
Called to schedule a hearing appointment for my daughter. They were able to get me scheduled quickly (major plus). Then the day of the appointment – we waited an HOUR to be taken back. And then after a quick 1 minute exam by not a doctor …
They submitted a wrong prior authorization to my insurance which is nothing related to what I was seen for. Due to this my imaging appointment has been canceled three times now. Will never go back to this location.
Not recommended. Took more than a month to get appointment because I would have to leave a message for someone to call me back. On several occasions no voicemail was left. Finally I connected with someone at the office. She said that they …
The first time I had an appointment there I saw an older gentleman be told that his appointment was cancelled as he walked in the door and when he explained that he had come from a nursing home hours away was brushed aside with no apology. …
David, actually. I visited with Dr. Woods today. I am very pleased. However, he prescibed Cortisporin TC…$240!! i am sure it is worth it, if necessary, but the Pharmacist suggested a similar drug with Neomyacin,polymyacin and …
Everyone was very kind and professional. They were very gentle and took the time to explain everything in detail. Very satisfied with my visit.
Enticare was super quick with no wait time at all. They called me in a few minutes before I was scheduled. The PA (Nicole) was very professional and answered all of my questions. I was examined, treated, and set up for a follow-up …
Waited over an hour for scheduled appointment …office Staff does not return calls
..
My appointment was at 8:45am. At 10:00am I am still waiting in the Lobby. When I asked what is going on, I was told that the doctor is behind. How could that be possible that early in the morning. …
A month and a half after a cat scan on my sinuses, Enticare has still not provided any results of this test nor has Enticare bothered to contact me with any kind of explanation for the delay in getting back to me. I will be asking my primary provider to refer me to a different (and more responsive) otolaryngology group.
I visited the clinic due to nasal congestion where my sinuses would not clear. While I was waiting two other people checked in with the same appointment timeslot with the same exact doctor, Doctor V. It was not until 50 minutes into my …
I had a terrible experience while visiting Enticare with my daughter yesterday. Her appointment was for 3:15pm, I picked her up from school so she could get there at 2:45pm since she would be a new patient. I handed my ID and insurance card …
SAVE YOURSELF AND FIND A PLACE THAT HAS BETTER STAFF, the surgeon and some of the doctors seem ok ……but the staff is pretty much non existent and a bunch of children. No call backs when you leave messages… it’s totally …
Please do yourself a favor and do not use Enticare Scottsdale location. I have no experience with there other locations.
I was referred for a sleep study and had an office visit the other day, the home …
I called for an appointment; they said someone would get back to me within 24 hours and asked me which office I wanted to go to. I got a call within an hour but the office my M.D.referred me to, didn’t have an appt. soon enough, so they …
I have been going to see Li Li at Enticare for several years now for my ears. Today, I needed to see her for my throat. It was a short wait but my needs were met and Li provided me with options for my condition. She talks fast so you really have to listen but she give great care.
All around not impressed.
Office is a bit run down
Wait Times: Showed up 10 minutes early for a 10 AM appt, didn’t get called back …
I just tried to call to schedule an appt. It took over 5 minutes to even have the call picked up. Then I got someone who took my information to give to a scheduler to call me back to schedule… my name, phone number and birthday (why do …
The staff was extremely helpfull and polite. They have quickly gained my trust. I have my first hearing tests tomorrow. And I’m confident that they will do everything in their power to improve my current health and hearing conditions.
Patient since 2017 (Chandler). The medical staff is top-notch. The reason for the one star is the office staff. I have had to escalate request to the Director of Patient Experience and Community Engagement. The first time a response was …
We used Enticare’s services in 2017 for an operation at Mercy Hospital in 2017. We were billed for their services along with other medical services that were used. They either have the worst, poorly-run billing department in the country …
The staff was very nice and professional. The doctor…she was nice but snippy honestly. The medical assistant was super nice asking me all the basic questions and then the doc came in and immediately gave her assistant attitude. As soon as …
I feel I get excellent care here. The office is always clean. The staff is friendly and very good. I will continue to go to ENTRICARE for my sinus and alergy problem. They have really helped me.
Doctor Robert Woods and staff are amazing. He knew exactly what had to be done after I was hit by another driver and rolled 4 times and broke my nose. He also took out my stitches that the icu put in knowing they had to come out asap! Thanks again to you all.
They are happy to help making you feel better, clean.
VERY LONG WAIT TIMES.
My appointment was at 930 am, I arrived at 915 to complete the paperwork. I didn’t get taken back until 1015am. Then I waited in the room until 1045 until the …
I’ve honestly never had such a great experience with medical professionals. The general mood is pleasant and information was exchanged clearly and accurately. The care I’ve received has been stellar. I don’t normally leave reviews for …
The first appointment was great, in and out quickly and appointment scheduled for in office procedure for my daughter. Problem comes in now that I have to reschedule the appointment because she will be out of town for this appointment. I …
Couldn’t have asked for a better experience! I moved here out of town and this was my first visit. They sent the intake forms through email so I could fill it out beforehand. They send a text with appointment time, date, and location so you …
Very kind staff. Dr M actually listens to his patients & has good care for us as well. So even if an emergency or caring for patients makes him run later than scheduled; I know it is worth the wait, as I will receive that same care in my appointment.
My first visit to an ENT in 45 years! Dr Vishwanth is a seasoned pro at what she does! Staff treated me with kindness and respect! It is comforting to have such a experienced professional treating my condition! Enticare is now my “Go To “ place when having issues involving sleep, sinus or breathing issues!
I suffered from feeling off balance/dizzy for 10 months with no answer and no relief. I requested a referral for an ENT and was sent to Enticare. It was about a 6 or 7 week wait for an appointment to be seen by PA Li Li. She explained …
I love the Chandler location. Everyone is so friendly and helpful. I always receive great care there. Also I’m so happy MJ (Audiologist) is back. She explains everything to you and she listens to your concerns and needs.
I called to schedule a check up/ exam and have my hearing evaluated and a piece of cotton swab removed from my ear. When I arrived for my appointment front desk staff was helpful but I wasn’t able to have my hearing evaluated because of an …
I found the office people to be very nice and accomadating. The Dr went over all the test results and explained everything that would happen next carefully. They Doctors were very thorough and made me comfortable. I received all the information for future appointments.
Dr. Li Li and all of the office staff are friendly, polite and a pleasure to interact with. They get right on my recurring ear infections and help me on the road to recovery. If I was just reading them it would be five stars plus, but the …
Appears as a rush to get a new patient in for a consult, but not much information is provided. Information is provided but the Nurse Practitioner seemed to have a delivery, without much connecting with new patients. My girlfriend is out of …
I wanted to let you know about my visit with Enticare this morning.
I got there before the doors even opened at 8am. I had an 8:15 appointment. …
I am very disappointed in Enticare, Chandler. I called them on Monday because apparently Preferred Homecare did not receive the doctors orders. I called before 3:30, expecting a call back, at least that’s what the recorded message said, …
Very courteous and professional. My Dr assistant was so nice and respectful. Doctor was prompt and eager to diagnose my issues by ordering CTs and tests STAT since previous dr’s were unable to give me an accurate prognosis. I appreciate it very much.
I’ve been a many EMT’s. His facility has helped me get my breathing back they get right to the Chase and they get are done that’s all you want then this is the place to go.
* I needed a septoplasty revision from a prior surgery per Dr. Woods. The Prior surgery also involved reduction of the turbinates. Dr. Woods seems to think I need to break out the same turbinates even more along with a septoplasty revision. …
I went to a different ENT when I was in New York. She went to Harvard and I thought she would be a good doctor. My left ear was clogged. She treated it with 3 different nasal sprays, morning and night and had me doing exercises where I …
I had a great experience with the Dr and staff at this office, but received a call from Brianna in collections saying I lied to her staff just to see the Dr again I then explained to her that I didn’t lie I had indeed paid my bill but had …
Wow awful business. Sitting in their waiting rooM now and all 20 chairs are full. Packed like sardines in here! No wonder they NEVER pick up the phone when you call and you only get the answering service. Had to chase them down to get my …
I was super excited to finally see an ent doctor that my pcp recommended! I get there and I admit I was a few minutes late. But I didn’t even get a chance to fill out forms that I filled out online prior to the appointment as a new patient. …
Scheduling a joke. Calling in prescriptions, never seems to work!! Leaving a message to see why your prescription didn’t get filled, a joke!! Been 4 days now!!! Pharmacy as well as myself haven’t heard anything!!!!!!!
Too bad this place can’t be rated. From the front office to the doctor, the service was extremely unprofessional. First, when I came by appointment, I had to stand and wait for the employees to finish discussing their personal lives …
Terrible place for a sleep study. Tiny, ugly room. Bed as too short and creaked when you moved. It looked like some guy made the wooden headboard in his garage. Worst is the bathroom was 50’ away down a brightly lit hallway. Having to go …
Worst customer service ever , changed my appointment times and canceled my appointment on a Sunday night . I took a whole day of work to make this happen. …
A while back. Assistant
had mask down while talking, she then coughed, (shoulder2shoulder) 3 days later I started to have a cough. I reported the incident and the “investigation” …
All staff were considerate, welcoming and professional. Dr. Woods was awesome. Walked me through everything, explained pros and cons of surgery and explained his recommendation. I never felt like just another body with an appointment. It …
Dreadful service. Bureaucratic nightmare. Impossible to reach by phone. So many barriers just to schedule an appointment to pick up hearing aids that I already paid for. Avoid this office.
Takes forever to schedule or reschedule an appointment – lots of phone tag. I completely gave up on my allergy test because it was such a pain. The providers see you for like 5 seconds lol.
Trying to get a hold of anyone for an appointment is ridiculous! I’ve been holding for thirty minutes because the doctors and rts rushed me out of the room while I was waiting for my RX for CPAP supplies they told me they would fax it to …
My Sister made an appointment on 11.9.22 @ 3p for our Mom that is a wheelchair bound. When we got there the frontdesk personnel stated that the appointment was @ 2p. So my sister explained that the scheduler asked her if it’s okay @ 230p …
I went to the Scottsdale location. Friendly staff, Dr Robert H. Woods is an excellent surgeon, really appreciate his concern over the critical time wasting by other valley ENT offices. I highly recommend to family and friends.
Arrive 15 minutes early like they want. You would be lucky to get to see the Doctor one hour after your appointment time. The Casa Grande Office has only a P.A. or as some people think, Almost a Doctor. Not pleased with their service which I feel is a waste of time.
I am giving Shayla the scheduler 5 stars. She is amazing. She goes above & beyond & if she says she is going to do something, she 100% does it. Thank you so much Shayla! Dr. Woods is fantastic! He takes time to explain everything & makes sure you understand the procedure.
Long story short –
This office is impossible to get a hold of. Especially in an emergency situation. They have all these options to get a hold of an MA or the Surgeon on call – …
This place is “ok”. The mask wearing in this office is getting pretty annoying since no other medical office we go to requires it. The wait time is double of the time the dr actually is in the room with you. Dr V is nice, only complaint about this office is the mandatory mask wearing and the long wait times.
I was referred to this office by my new primary doctor. After receiving my referral, I started receiving text messages encouraging me to set up an appointment. It took me a couple of days to do that, but I successfully completed it …
This place is topnotch. They value your time! When you call to make an appointment, they really listen to why you’re visiting and how they can help you. Very caring and educated staff. Would highly recommend for ENT care.
I did not have a good experience with the Chandler location. When I called for an appointment for the Gilbert location, I was told that I could be seen quicker by a physician at the Chandler location, so I made the appointment a month out, …