Envision Credit Union on West Jefferson Street in Quincy, Florida offers personal and business banking solutions such as checking, savings, loans … See more
Chose another credit union that values your time . Waited over an hour and a half to open a new account with them I also had my 3 year old daughter with me waiting impatiently . Asked to speak to the manager and she came out with an …
I have been using this Credit Union bank services for a couple of years now in north florida and have had no real problems or complaints as a matter of fact when i was low on debit checking funds and needed money for groceries i called them …
never get an auto loan thru these people, ive had a loan for a little over a year and its been nothing but a headache, every couple months they boost my loan saying something is wrong with my insurance, which there never is, then they say i …
A great place to start over with a nice staff. I was with Wells Fargo for 5 and a half years and I was very disappointed in their service. My fiancé told me about Envision and not only are they nice but helpful on a lot of things to help me.
Wait time in the drive thru is long! Increase staff or better planning for drive thru operation. Since the lobby is closed early and the only other choice is drive thru, please have more staff on board. Not everyone want to use ATM access. Please accomodate .
I wish I could leave negative stars or at lease a 0!! Envision has gone down will extremely in the past 5-7 years. Customer service is a joke and dont even think about trying to get a loan or technical support from them! I could write a book about the bad experiences I have had. Stay away!
Take your money and run! Envision Credit Union has no scruples, and remind me of the major banks that caused the financial crisis. Today I asked for a list of fees. They fit over 100+ assorted fees on an 8-1/2 by 11 sheet of paper, …
Don’t expect a return call from them if it might at all inconvenience them. My mother died of stage 4 cancer this morning, have been battling with them since their legal department turned down a notarized hospital POA last week. I’ve left …
I’ve had accounts for several years — checking account with a debit card. It is OK until you have problems. Had a fraudulent charge and they would not help me or even take off the overdraft fees caused. Long story but I ordered a minimal …
I have a personal and business account. I have had great experiences with certain staff members. Don is an incredible and caring individual who will help you find the right car at the right price. My lender for my business is also a great …
My card was compromised on Thanksgiving Day. I received a call on that day to have my card cancelled and discuss replacement options. I was told that the following Friday I could get a replacement made at my local branch. I get up early and …
I am getting the run around with this credit union. I have called 5 times, over the past month, to try to set up an appointment for my almost-90-year-old grandmother. I have been told five different things! I am the one making the …
They are allowing my checking account to be charged from my debt card for more then a thousand dollars now and even though the card was cancelled months ago they cannot stop it! Take your money out and run from this credit union. Have …
DO NOT BANK HERE! I have made deposits that get put on a 7 BUSINESS DAY hold for no reason. Especially this last time, I needed my deposit to keep the lights on but envision was not there for me. I can see the amount in my account but I am not allowed to touch it till after all my bills are do. Take your money elsewhere.
The entire establishment has really gone downhill in the past three years. Website and app do not reliably function, and there’s no viable way to contact tech support to let them know they just need to clear their DNS table to make things …
Worst bank I have ever used in my life. Continually downward slide. I’ve been a member for 5+ years and they still take a week to accredit my account for cashier’s checks from my employers. DO NOT USE THIS CREDIT UNION. WORST RIP OFF AND WASTE OF MONEY AND TIME EVER
Bullying teller that was rude and disrespectful that turned out to be a liar. Closed my account after many years as a customer. This bank has reached a very low level, the teller left her station twice without permission like a chicken …
Been with them for many years. Now there are BS charges like overdraft fees when there is no overdraft. Takes them 1-2 weeks to pay an auto loan ( capital one, Chrysler capital) making my payment late. Signed up for notifications…might …
Don’t get a home mortgage with Envision. They sent my loan information to Selene Finance and it has been a nightmare. Very poor customer service. I have had my mortgage for over a year and never received any documentation. It shouldn’t be the hard to pay a bill each and every month. Worst decision every learn from mines.
DO NOT bank with Envision Credit Union. They have the worst customer service ever. They don’t respond to issues and they’re always too busy to return your call. This bank has really gone down hill and the incompetent staff makes it worse.
If you want your money mismanaged and stolen and be given the wrong advice 24/7 this is your bank. They have done nothing but royal screw my account over left and right and then done nothing to fix it. Probably the worst bank you can pick with next to no benefits.
I recently got approved for a line of credit with envision and their service was exemplary. Kerstin G. was my loan specialist and she not only helped me understand what I needed to do in order to qualify, but she was also very patient and …
Great!!!!
Professional and courteous staff!
Love it
Always professional
Service is quick and the tellers are very nice.
People are always nice and helpful.
Very friendly all people in bank nice in in the building new love it
Awesome establishment to do your banking
mrs. chanel ward was very helpful
I called this morning trying to get help getting into my account with no help only giving me the 800 number to call for my debit card
Worst banking experience of my life. I cannot understand how one organization can be so incompetent. Horrible horrible horrible!
Saving money by scheduling the fewest employees as possible but having customers wait in line is ridiculous. Extremely slow service.
Poor costumer service if you have the option to choose another bank go ahead this people are completely not well train
This location is no longer there. It has been torn down.
WIFE JUST TOLD ME ,she deposit 280 dollars and got reciapt for 200 dollars. Not know what to Do????
I love envision credit union! Great way to build your credit by setting up a starter account. Great instution! Been a member for years
Chose another credit union that values your time . Waited over an hour and a half to open a new account with them I also had my 3 year old daughter with me waiting impatiently . Asked to speak to the manager and she came out with an …
I have been using this Credit Union bank services for a couple of years now in north florida and have had no real problems or complaints as a matter of fact when i was low on debit checking funds and needed money for groceries i called them …
never get an auto loan thru these people, ive had a loan for a little over a year and its been nothing but a headache, every couple months they boost my loan saying something is wrong with my insurance, which there never is, then they say i …
A great place to start over with a nice staff. I was with Wells Fargo for 5 and a half years and I was very disappointed in their service. My fiancé told me about Envision and not only are they nice but helpful on a lot of things to help me.
Wait time in the drive thru is long! Increase staff or better planning for drive thru operation. Since the lobby is closed early and the only other choice is drive thru, please have more staff on board. Not everyone want to use ATM access. Please accomodate .
I wish I could leave negative stars or at lease a 0!! Envision has gone down will extremely in the past 5-7 years. Customer service is a joke and dont even think about trying to get a loan or technical support from them! I could write a book about the bad experiences I have had. Stay away!
Honestly is the worst financial establishment I’ve ever had the pleasure of dealing with. …
Take your money and run! Envision Credit Union has no scruples, and remind me of the major banks that caused the financial crisis. Today I asked for a list of fees. They fit over 100+ assorted fees on an 8-1/2 by 11 sheet of paper, …
Don’t expect a return call from them if it might at all inconvenience them. My mother died of stage 4 cancer this morning, have been battling with them since their legal department turned down a notarized hospital POA last week. I’ve left …
I’ve had accounts for several years — checking account with a debit card. It is OK until you have problems. Had a fraudulent charge and they would not help me or even take off the overdraft fees caused. Long story but I ordered a minimal …
I have a personal and business account. I have had great experiences with certain staff members. Don is an incredible and caring individual who will help you find the right car at the right price. My lender for my business is also a great …
My card was compromised on Thanksgiving Day. I received a call on that day to have my card cancelled and discuss replacement options. I was told that the following Friday I could get a replacement made at my local branch. I get up early and …
I am getting the run around with this credit union. I have called 5 times, over the past month, to try to set up an appointment for my almost-90-year-old grandmother. I have been told five different things! I am the one making the …
They are allowing my checking account to be charged from my debt card for more then a thousand dollars now and even though the card was cancelled months ago they cannot stop it! Take your money out and run from this credit union. Have …
The absolute worst financial institution I have ever had the displeasure of working with. Whatever you do, do not get a mortgage or loan with them. …
DO NOT BANK HERE! I have made deposits that get put on a 7 BUSINESS DAY hold for no reason. Especially this last time, I needed my deposit to keep the lights on but envision was not there for me. I can see the amount in my account but I am not allowed to touch it till after all my bills are do. Take your money elsewhere.
The entire establishment has really gone downhill in the past three years. Website and app do not reliably function, and there’s no viable way to contact tech support to let them know they just need to clear their DNS table to make things …
Worst bank I have ever used in my life. Continually downward slide. I’ve been a member for 5+ years and they still take a week to accredit my account for cashier’s checks from my employers. DO NOT USE THIS CREDIT UNION. WORST RIP OFF AND WASTE OF MONEY AND TIME EVER
Bullying teller that was rude and disrespectful that turned out to be a liar. Closed my account after many years as a customer. This bank has reached a very low level, the teller left her station twice without permission like a chicken …
Staff always helpful & I’ve been a member for more than 20 years. It’s also a quiet atmosphere.
Been with them for many years. Now there are BS charges like overdraft fees when there is no overdraft. Takes them 1-2 weeks to pay an auto loan ( capital one, Chrysler capital) making my payment late. Signed up for notifications…might …
Applied for a loan, the next day received an email “The loan was denied, sorry”
Whats really disappointing is I have been a customer for 10 years with multiple …
Don’t get a home mortgage with Envision. They sent my loan information to Selene Finance and it has been a nightmare. Very poor customer service. I have had my mortgage for over a year and never received any documentation. It shouldn’t be the hard to pay a bill each and every month. Worst decision every learn from mines.
DO NOT bank with Envision Credit Union. They have the worst customer service ever. They don’t respond to issues and they’re always too busy to return your call. This bank has really gone down hill and the incompetent staff makes it worse.
If you want your money mismanaged and stolen and be given the wrong advice 24/7 this is your bank. They have done nothing but royal screw my account over left and right and then done nothing to fix it. Probably the worst bank you can pick with next to no benefits.
RUN!!!!!!
GO ANYWHERE ELSE!
This is the worst bank I’ve ever dealt with. They will find any reason to deny …
I recently got approved for a line of credit with envision and their service was exemplary. Kerstin G. was my loan specialist and she not only helped me understand what I needed to do in order to qualify, but she was also very patient and …