Business shut down due to the virus and electric companies are supposed to work with people but instead the bills are extremely high in buildings that people aren’t in and nobody is working with anyone. It’s all about money that people can’t work and earn.
If I had a dollar for every time the power went out I’d probably have enough money to afford better a ISP. Just terrible all around, nothing good to say about a single one of you. Ya know id probably be a lot nicer about this if I wasn’t …
Been a customer for a few years. Internet is great, but the customer service is quite rude and unforgiving. They will nickel and dime every fee they can out of you and won’t help you any till you pay them. They charged me $500 to reconnect …
The internet is ok but when the power on the whole block goes out, you can’t get ahold of ANYONE to report it! I called and pressed 1 like instructed and it says the voicemail box has not been set up then hangs up. I actually called and …
Service is always spotty and I barely live outside of city limits. And in this busy day and age you would think they could send a reminder to pay your internet bill. Instead they shut it off by a flip of a switch and then charge you $35 to …
Too expensive
Very friendly and helpful staff
Slow but the are efficient
Very fast and great service.
absolutely horrible customer service.
Finest people you’ll ever want to meet.
They are very prompt. Normally in and out in less time then any other bill place. Staff gives you info or gets answers for you.
Friendly service. Cheap internet. Love the prepaid electricity option.
Awesome place . always ready and willing 2 help those in need.
Business shut down due to the virus and electric companies are supposed to work with people but instead the bills are extremely high in buildings that people aren’t in and nobody is working with anyone. It’s all about money that people can’t work and earn.
If I had a dollar for every time the power went out I’d probably have enough money to afford better a ISP. Just terrible all around, nothing good to say about a single one of you. Ya know id probably be a lot nicer about this if I wasn’t …
Been a customer for a few years. Internet is great, but the customer service is quite rude and unforgiving. They will nickel and dime every fee they can out of you and won’t help you any till you pay them. They charged me $500 to reconnect …
The internet is ok but when the power on the whole block goes out, you can’t get ahold of ANYONE to report it! I called and pressed 1 like instructed and it says the voicemail box has not been set up then hangs up. I actually called and …
Service is always spotty and I barely live outside of city limits. And in this busy day and age you would think they could send a reminder to pay your internet bill. Instead they shut it off by a flip of a switch and then charge you $35 to …
Every time my transformer blows they come mighty fast and fix it. Without that crew I’d be freezing all the time. They’re awesome. Great job EPB.