Staff was great! The staff explained everything that was going on and what they are putting on me and why. When something came off the came in to fix it was great, the staff.
The beds are comfy the staff is friendly I would definitely recommend you have a sleep study you might not think you need it but if you snore definitely check it out it stops you from snoring and definitely better sleep
Hello my name is kevin
This was my first time going here (honestly never heard about this place ) as of yesterday morning i would recommend anyone here …
I was happy with the customer service and product I had an emergency (with my old device dying after five years) and the staff got me in and gave me a loaner device to use while my ne claim was processed
Absolutely wonderful, They were more than accommodating squeezing in an urgent 24 hour EEG and I am extremely grateful for their professionalism and the personal attention they paid to my son.
Epoch Sleep Center is great to deal with in all aspects. I am a patient of the East Greenwich facility. Qualified people that understand customer service. I would highly recommend them if you need a sleep study.
My first impression of epic sleep center The room is really nice didn’t expect it to be so Nice and comfortable and the people that you had on staff were very nice and knowledgeable and very polite and professional Wendy and Jen made me feel like I was at home so I can’t say enough so I give it a 10+
They were very professional, but nice at the same time. Answered all my questions, and explained step by step what would happen next. Would definitely recommend to anyone .
The staff was very professional and explained everything so that you understood exactly what to expect. The room you stay in for the night was extremely clean and comfortable.
I like that I was able to try on different masks and that there were 4 options. Stephanie was prepared and was able to answer my questions. I also liked being in a group appointment.
I was given a price,for an at home sleep study. I was given an amount and aked if that was the. total I’ll have to pay, several times and i was told yes that is all. Then months later they used my debit card without my approval for an …
Horrible to work with. Had to call blue cross to verify my coverage 3 TIMES myself- every time they called to verify coverage “our out of pocket cost” went up. We verified 3 TIMES that there would be $0! Thanks for nothing- and- by the way- …
Epoch was great! The staff was informative and very friendly. This center has make my home sleep study easy to set up and easy to return the equipment.
It’s been almost a month and I have not been contacted for an appointment. Even went into the facility to see what the holdup was. Friends and relatives have had good luck with this facility, but I have had nothing but runaround since I was referred to Epoch.
Staff are very professional, efficient. All directions that I needed for my home study were very clear and accurate. I was not rushed. Very good experience and I would highly recommend this center
It was nice but really humid in that wing.. The tech was nice and polite. Could use showers there. Waking up at 5:00 in morning and be out by 6:am was difficult. Especially when you have to wait for bus. By the time I got home i was exhausted and had to take a nap.
Staff was extremely informative regarding the Sleep Study Process! Having to return the equipment the next morning was a bit inconvenient due to work schedule! An extra day to return it would have been less immediate or stressfull!
Be warned, despite repeated requests from me and my wife, we receive never ending robo calls from Adapthealth NE about supplies. They actually hung up on my wife after she called for the 3rd time to ask for the harassment to stop. Also, …
Very professional and thorough. The experience was seamless. When I picked up my new machine the technician clearly explained everything I needed to know. I am 100% very pleased with the whole experience.
I did a home sleep study. The instructions given by the technivian were clear and thorough. The dvd reinforced the instruction and a website and phone number were given for any questions. The equipment was comfortable and I favored …
I just had my sleep study here the other night. The girl who performed the study was awesome. Had such great conversation while she got me hooked up. It felt like I was in a hotel. Room was really nice. Very clean and professional. Know I’m going to spell your name wrong lol but Rainea was amazing
My experience as positive. The only advise I would offer is to allow patients to actually start/stop the apnea test device while in your office. The instructions were clear but there is nothing like first hand experience
The rooms were very clean. The Technician, Rayna, was wonderful. The only complaint I have is the room was cold. You need better curtains or heating in the room with the windows. When I got them, the heat was on 70, when I woke up, the room was at 59. Rayna gave me a blanket in the middle of the night.
Wonderful staff and great beds. Not easy to get to by bus but is still an amazing place. They made my study easy and painless. Highly recommend Epoch Sleep Centers for all your sleep study needs.
Wonderful, clean and comfortable! The only thing is that you might want to tell the tech not to put too much of that wax in your hair. Other than that it’s a 10! By the way, it’s a little tricky finding the building. Call and ask for specific directions.
The staff member who attended to me was very nice and funny. He knew I was anxious and put me at ease. He explained the entire procedure to me before and during the process. The bed was very comfortable. I am not a good sleeper but I slept …
Overall, my experience with Epoch Sleep Center has been a positive one. I did a home sleep study at first and then went in again and did one in house after speaking with my doctor. The test itself went well, the phone staff was professional …
I have visited both the Lincoln & East Greenwich locations and do not have enough great things to say about both. Staff members are so friendly and helpful. They take the time to explain every part of the process from the sleep study, to …
It was painless with several instructions. Everything worked flawlessly. I was given written info on how to set everything up. As a backup, I had phone numbers to call if needed. The staff was friendly and thorough. Even was shown a video …
I would highly recommend this place, the technician was very polite they show you a quick video on how to use the equipment for home sleep study then they go over and show you how to use it in case you missed something in the video. The …
Had a wonderful, relaxing experience at Epoch Sleep Center. The room was like being at home, extremely comfortable. They go above and beyond to make your experience as comfortable as possible. If you need to have a sleep study I would definitely recommend Epoch.
Very knowledgeable and caring staff. I was put at ease during my Sleep Study appointment and instruction, and left there with confidence that I could handle it without an issue. The time was taken to answer all my questions no matter what …
Epoch center in East Greenwich Ri was very very pleasant. I was really nervous knowing I was going to have this on my face at night, first they explain you need to take a sleep test to see where you are uncertain scales. The test I got to …
Jen, the receptionist at Epoch in Lincoln, RI was very welcoming, helpful, and accomodating. She went out of her way to make sure that my needs were met. …
Clean building, pleasant staff, I did not wait long in the lobby. (This was in the afternoon around 3:30 PM) They take the time to help you with questions if you have them. I definitely would recommend them to friends or family. …
I just went for the second time once in feb2019 and 2 nights ago! Both times were pleasant despite the fact I hate being away from home… first time I had Jen she was super great!!! She talked me through it and two nights ago it was Cassie …
I did my home sleep study last nite. It was easy to figure out thanks to the instructions given with the kit. I was worried it would be uncomfortable and I wouldn’t be able to sleep, it was not!!! Thanks so much to the Epoch staff for helping this to be an easy/problem free test!
I was referred to EPOCH by my PCP and finally decided to pay for the study -$190 for a DIY at-home test. The apparatus itself was easy to use with adequate instructions and a limited number of parts. Sleeping with the apparatus was not …
The center is nice and the technician is superb. My only complaint was the height of the bed was too high for a disabled person. Getting in and out of bed was difficult. The positive part of the center was it was peaceful and allowed me to …
Overall pleasant experience because the staff person (Victoria) was excellent. She was professional and friendly. She explained everything in detail with a soothing voice. I was appreciative of the care I received.
I was pretty nervous because I had never had an EEG before and everyone tells you horror stories before you go to your appointment. I can’t say anything unpleasant about my appointment my technician was great. She made me feel like I was …
This clinic is not responsible for the patients. They use COVID-19 as an excuse to compromise the quality is patient care. You will be disappointed with the quality of care. They are only interested in making money from you. BTW, don’t …
I would refer anyone to your facility, my experience was such a great one. The staff was so professional and such a great help. My anxieties were put at ease by your staff. A very anxious experience for me was turned into a very easy experience. Thank you so much!
Our sleep tech Cindy was great. Very informative, accommodating and sweet. She put my daughter at ease and made me as comfortable as possible staying all night. The room was set up similar to a bedroom not a hospital room. It was clean and pleasant. I will not be hesitant to go back if we need to. Thank you!
I picked up my at home sleep study kit. The staff is wonderful. I would recommend this facility to anyone. They explained in detail how to use it also sent emails. It was the easiest way for me to do this sleep study. Thanks to all the staff
I’ll start with the fact that I have anxiety and am semi-claustrophobic. I went in very anxious and even felt queasy. When the nurse/ technician came in she definitely put me at ease. Cindy was great, very professional, friendly and …
I did an in home sleep study. The staff at Epoch were very knowledgeable, helpful and friendly! I would use them again if the need came up. I recommend them if a sleep study is needed!
They were great but they use adapthealth for supplies and they should have all privileges revoked. If you can’t take care of your patients from start to finish how do you have a business especially when your “partner” can not function in the realm of customer service
I was referred from my doctor. I spoke to someone on the phone who said they gave me a couple days with the equipment and to send it back after use in the same box with the address given. I got package and never used it. Sent it back …
I was referred here by my primary care. They called me quickly, set up a time when I could pick up the equipment, had the equipment ready when I arrived, and explained it clearly – and the information that came with the package was …
(Translated by Google) I recommend the very nice place and the incredible staff are very helpful …
(Translated by Google) I felt like a family, the person who served me was extremely nice …
Great service
Good
Very nice people
Very helpful staff
Fast, Friendly Service!!
Very Nice People
Very professional staff.
Very professional and efficient!
Staff was cheerful and great
Comfortable rooms, great staff
Informative great care by staff
I would recommend this sleep lab to others.
Kind caring staff an excellent experience.
Everything was private, fast, easy to do.
Easy and very pleasant people.
Nice office facility and pleasant staff.
Fantastic staff, nice rooms.
Very informative staff!Easy to find and make an appt.
Was shown how the sleep study works the staff was wonderful
Easy to get. Easy to get help. Easy to get answers
Great helpful staff,took there time to explain everything.
Staff can’t seem to follow directions and lie about their process. Pretty disappointing
Very comfortable surroundings. Helpful, proficient staff.
Great people I hadn’t slept well for months now I can!
Excellent people. They really know their products.
Well, it isn’t easy to sleep with breathing apparatus on. Other than that, the study is good.
A little confusing to find but the people are nice easy to conversate with the room is like a little hotel room pretty neat
Very easy quick polite employees friendly staff would recommend to anyone
Very comfortable the tech was awesome all in all a very nice experience
Very informative and took time to make sure you understood everything. Would highly recommend.
The staff was great everything was excellent and they were super friendly thank you
Very friendly staff and was a breeze to get started with simple and easy to follow instructions
Knowledgeable and friendly staff. Can’t say enough about how easy it was to deal with Epoch.
Good attentive and helpful staff. Great support and no stress process.
Made you very comfortable helpful during the whole process explain everything dbefore during preparation made stay very nice
The staff is very friendly and professional. The technician was knowledgeable and answered all of my questions.
Your staff is extremely pleasant, thorough and helpful. Your location was a little difficult to find. Better signage would help.
The center was run very well with professional and courteous staff. I would recommend this location to others.
My experience was great the home sleep study I a great idea. They where great there .Thank you .Donna Silva
I was nervous but taken care of very well by Cindy. Highly recommend this facility tp anyone.
The greatest feeling ever by a costume and I’m so happy that I when there I have to say that they are good and Pro Fessional
I was treated by very friendly, professional and knowledgeable personnel
The sleep center was very clean and attractive
5 stars! Very thorough explaining everything, showed me exactly how to use the equipment and it worked perfectly!
Very pleasant, nice staff,it was so easy to do and I slept well with the equipment on.
Professional, informative, and helpful.
They took the time to explain every detail of the equipment and test. Very efficient ..very pleasant
The most friendly staff. Thier knowledge of the profession is amazing. Very comfortable atmoshpere.
Clean facility with all the comforts of home. Cindy is prompt, efficient and an extremely knowledgeable technician.
The people at Epoch were all very friendly and knowledgeable. Thgey took the time to explain everything and answer any questions.
Everyone was really nice! If you have to stay for a day study, they provide breakfast and lunch as well 🙂
Very nice place. I would definitely refer others. Great staff. Cindy is excellent. Keep up the great work.
I had a great experience from my sleep study all the way too my c-pap fitting ,she was very kind and answered all questions that I had ,
Excellent patient care. Very nice staff. Samantha is the technician that helped me and she was great.
The staff was very nice and informative. I was explained in details everything I needed to do to use the equipment.
Cindy was awesome. She explained everything step by step. Very clean and comfortable room.
My experience was extremely professional and thorough.
I would highly recommend it to anyone who has an issue with quality and quantity of your SLEEP.
Staff was very friendly and knowledgeable. Made the process pretty seamless and easy to get through.
Incredible experience. My tech so good at her job, made the whole process easy ad I slept like a baby.
Staff was great! The staff explained everything that was going on and what they are putting on me and why. When something came off the came in to fix it was great, the staff.
Painless. The video showed me exactly what i had to do to hook up the machine. Staff was pleasant. Nice drop off even with very early hours
The beds are comfy the staff is friendly I would definitely recommend you have a sleep study you might not think you need it but if you snore definitely check it out it stops you from snoring and definitely better sleep
My treatment by the staff was courteous and professional. I had the best night and I will recommend anyone who is in the same situation that I am in.
Hello my name is kevin
This was my first time going here (honestly never heard about this place ) as of yesterday morning i would recommend anyone here …
I was happy with the customer service and product I had an emergency (with my old device dying after five years) and the staff got me in and gave me a loaner device to use while my ne claim was processed
The sleep lab was clean and comfortable. The staff were skilled and friendly. I had a very satisfactory experience.
All staff was professional and courteous. I was able to do my sleep study in the comfort of my home and the equipment was extremely simple to use.
Absolutely wonderful, They were more than accommodating squeezing in an urgent 24 hour EEG and I am extremely grateful for their professionalism and the personal attention they paid to my son.
Epoch Sleep Center is great to deal with in all aspects. I am a patient of the East Greenwich facility. Qualified people that understand customer service. I would highly recommend them if you need a sleep study.
My first impression of epic sleep center The room is really nice didn’t expect it to be so Nice and comfortable and the people that you had on staff were very nice and knowledgeable and very polite and professional Wendy and Jen made me feel like I was at home so I can’t say enough so I give it a 10+
They were very professional, but nice at the same time. Answered all my questions, and explained step by step what would happen next. Would definitely recommend to anyone .
The staff was very professional and explained everything so that you understood exactly what to expect. The room you stay in for the night was extremely clean and comfortable.
I like that I was able to try on different masks and that there were 4 options. Stephanie was prepared and was able to answer my questions. I also liked being in a group appointment.
I was given a price,for an at home sleep study. I was given an amount and aked if that was the. total I’ll have to pay, several times and i was told yes that is all. Then months later they used my debit card without my approval for an …
Horrible to work with. Had to call blue cross to verify my coverage 3 TIMES myself- every time they called to verify coverage “our out of pocket cost” went up. We verified 3 TIMES that there would be $0! Thanks for nothing- and- by the way- …
Epoch was great! The staff was informative and very friendly. This center has make my home sleep study easy to set up and easy to return the equipment.
It’s been almost a month and I have not been contacted for an appointment. Even went into the facility to see what the holdup was. Friends and relatives have had good luck with this facility, but I have had nothing but runaround since I was referred to Epoch.
Staff are very professional, efficient. All directions that I needed for my home study were very clear and accurate. I was not rushed. Very good experience and I would highly recommend this center
It was nice but really humid in that wing.. The tech was nice and polite. Could use showers there. Waking up at 5:00 in morning and be out by 6:am was difficult. Especially when you have to wait for bus. By the time I got home i was exhausted and had to take a nap.
Staff was extremely informative regarding the Sleep Study Process! Having to return the equipment the next morning was a bit inconvenient due to work schedule! An extra day to return it would have been less immediate or stressfull!
Be warned, despite repeated requests from me and my wife, we receive never ending robo calls from Adapthealth NE about supplies. They actually hung up on my wife after she called for the 3rd time to ask for the harassment to stop. Also, …
Very professional and thorough. The experience was seamless. When I picked up my new machine the technician clearly explained everything I needed to know. I am 100% very pleased with the whole experience.
Very convenient and clean equipment
I did a home sleep study. The instructions given by the technivian were clear and thorough. The dvd reinforced the instruction and a website and phone number were given for any questions. The equipment was comfortable and I favored …
I just had my sleep study here the other night. The girl who performed the study was awesome. Had such great conversation while she got me hooked up. It felt like I was in a hotel. Room was really nice. Very clean and professional. Know I’m going to spell your name wrong lol but Rainea was amazing
My experience as positive. The only advise I would offer is to allow patients to actually start/stop the apnea test device while in your office. The instructions were clear but there is nothing like first hand experience
The rooms were very clean. The Technician, Rayna, was wonderful. The only complaint I have is the room was cold. You need better curtains or heating in the room with the windows. When I got them, the heat was on 70, when I woke up, the room was at 59. Rayna gave me a blanket in the middle of the night.
Wonderful staff and great beds. Not easy to get to by bus but is still an amazing place. They made my study easy and painless. Highly recommend Epoch Sleep Centers for all your sleep study needs.
Wonderful, clean and comfortable! The only thing is that you might want to tell the tech not to put too much of that wax in your hair. Other than that it’s a 10! By the way, it’s a little tricky finding the building. Call and ask for specific directions.
7-19
I was treated like a king, Raina was very good to me polite and courteous. My …
The staff member who attended to me was very nice and funny. He knew I was anxious and put me at ease. He explained the entire procedure to me before and during the process. The bed was very comfortable. I am not a good sleeper but I slept …
Overall, my experience with Epoch Sleep Center has been a positive one. I did a home sleep study at first and then went in again and did one in house after speaking with my doctor. The test itself went well, the phone staff was professional …
I have visited both the Lincoln & East Greenwich locations and do not have enough great things to say about both. Staff members are so friendly and helpful. They take the time to explain every part of the process from the sleep study, to …
It was painless with several instructions. Everything worked flawlessly. I was given written info on how to set everything up. As a backup, I had phone numbers to call if needed. The staff was friendly and thorough. Even was shown a video …
I would highly recommend this place, the technician was very polite they show you a quick video on how to use the equipment for home sleep study then they go over and show you how to use it in case you missed something in the video. The …
An easy to use Home Sleep Study. Easy to follow instructions. Very convenient pick up and drop off location.
Had a wonderful, relaxing experience at Epoch Sleep Center. The room was like being at home, extremely comfortable. They go above and beyond to make your experience as comfortable as possible. If you need to have a sleep study I would definitely recommend Epoch.
Very knowledgeable and caring staff. I was put at ease during my Sleep Study appointment and instruction, and left there with confidence that I could handle it without an issue. The time was taken to answer all my questions no matter what …
Epoch center in East Greenwich Ri was very very pleasant. I was really nervous knowing I was going to have this on my face at night, first they explain you need to take a sleep test to see where you are uncertain scales. The test I got to …
Jen, the receptionist at Epoch in Lincoln, RI was very welcoming, helpful, and accomodating. She went out of her way to make sure that my needs were met. …
Clean building, pleasant staff, I did not wait long in the lobby. (This was in the afternoon around 3:30 PM) They take the time to help you with questions if you have them. I definitely would recommend them to friends or family. …
I just went for the second time once in feb2019 and 2 nights ago! Both times were pleasant despite the fact I hate being away from home… first time I had Jen she was super great!!! She talked me through it and two nights ago it was Cassie …
I did my home sleep study last nite. It was easy to figure out thanks to the instructions given with the kit. I was worried it would be uncomfortable and I wouldn’t be able to sleep, it was not!!! Thanks so much to the Epoch staff for helping this to be an easy/problem free test!
I was referred to EPOCH by my PCP and finally decided to pay for the study -$190 for a DIY at-home test. The apparatus itself was easy to use with adequate instructions and a limited number of parts. Sleeping with the apparatus was not …
The center is nice and the technician is superb. My only complaint was the height of the bed was too high for a disabled person. Getting in and out of bed was difficult. The positive part of the center was it was peaceful and allowed me to …
Overall pleasant experience because the staff person (Victoria) was excellent. She was professional and friendly. She explained everything in detail with a soothing voice. I was appreciative of the care I received.
I was pretty nervous because I had never had an EEG before and everyone tells you horror stories before you go to your appointment. I can’t say anything unpleasant about my appointment my technician was great. She made me feel like I was …
This clinic is not responsible for the patients. They use COVID-19 as an excuse to compromise the quality is patient care. You will be disappointed with the quality of care. They are only interested in making money from you. BTW, don’t …
I did at Home Kit and it was easy to followed. I’ve returned it the next day at the drop box. Staff was very helpful.
I would refer anyone to your facility, my experience was such a great one. The staff was so professional and such a great help. My anxieties were put at ease by your staff. A very anxious experience for me was turned into a very easy experience. Thank you so much!
The woman that helped me was very sweet and answered all my questions.
Our sleep tech Cindy was great. Very informative, accommodating and sweet. She put my daughter at ease and made me as comfortable as possible staying all night. The room was set up similar to a bedroom not a hospital room. It was clean and pleasant. I will not be hesitant to go back if we need to. Thank you!
Very easy instructions given and very easy to find where to drop off sleep machines after. Great place for sleep test machines.
I picked up my at home sleep study kit. The staff is wonderful. I would recommend this facility to anyone. They explained in detail how to use it also sent emails. It was the easiest way for me to do this sleep study. Thanks to all the staff
I’ll start with the fact that I have anxiety and am semi-claustrophobic. I went in very anxious and even felt queasy. When the nurse/ technician came in she definitely put me at ease. Cindy was great, very professional, friendly and …
Super easy home sleep study. Staff was great helping set this up quickly. Pickup and drop off if equipment were super simple.
I did an in home sleep study. The staff at Epoch were very knowledgeable, helpful and friendly! I would use them again if the need came up. I recommend them if a sleep study is needed!
They were great but they use adapthealth for supplies and they should have all privileges revoked. If you can’t take care of your patients from start to finish how do you have a business especially when your “partner” can not function in the realm of customer service
I was referred from my doctor. I spoke to someone on the phone who said they gave me a couple days with the equipment and to send it back after use in the same box with the address given. I got package and never used it. Sent it back …
I was referred here by my primary care. They called me quickly, set up a time when I could pick up the equipment, had the equipment ready when I arrived, and explained it clearly – and the information that came with the package was …