Dr. Toan Nguyen graduated from Other in 2007. Dr. Nguyen has three offices in New York where he specializes in General Surgery. Dr. Nguyen works with two hundred and ninety-five doctors including Dr.
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462 Grider St, Buffalo, NY 14215
The only bad thing was the staff was very rude and nasty but they saved my husbands life!! And i got to marry him because he lived 💓 …
This place sucks balls got onto a motorcycle accident and they dint even get all the glass out of my hand took exrays of my hand whill bleeding everywhere
Had excellent care in the dental clinic from all of the staff and Dr D’Silva.
This place – Makes your mental condition into one of suicidal- and it on purpose- A man told me he would get 4000$ for my “entire package” to be delivered here. BE CAREFUL THE TECH/NURSE TOLD ME THE BAD MANS NAME IS TOM
I would like the visiting hours to be longer in the adult unit. My boyfriend is in there and I hope they are taking care of him and he can get out in the next day
This place is neglectful, dirty, and one of the worst possible choices you could make as far as your health care. I’ll never go back, I’ll die first.
Me and my husband are up in the new York area for his work (we live in Missouri) and I was 12 weeks pregnant. I was bleeding pretty heavily so we went to this ER. Upon arrival the ER had people smoking in it, it stunk of alcohol and urine. …
My brother has been at ECMC for three weeks. I visited him on Friday, April 24th around 5:00 pm on the 10th floor, room 1006. When I arrived he was sleeping so I sort of walked around waiting for him to wake up. I then saw the Dietary …
Dont go there unless you’re dying. Specialist wont return your call most likely. They’re easy to push medicine(bandaid) and slow to fix the root problem. Been dealing with herniated disc in my neck. Seeing Dr. Steigman. He told me to go to …
So large the biggest hospital in Buffalo so large a clean hospital and it’s food court is very clean and they nice at the restaurant person are cool
The worst place on earth! Want to climb a mountain? Find support, don’t become a zombie. Four years later, this is still the worst and most traumatic experience of my life. …
The nurse was ride on the report it said I was given dilata 5 times I only ha it 3 times obviously the nurse was shooting up. They are all drug addicts here all of them and I am stitting here waiting for back surgery duck these drug addict
This place is honestly terrible for mental health… The psychiatric side is just brutally terrible… They violate human rights… People had to sleep in chairs…. Took 34 hours to speak with a doctor… DO NOT RECOMMEND TO ANYONE
It’s too words, I’m waiting Emergency room for doctor called me after 3 hours. I just want to know if is it emergency !!
I believe something dangerous and horror film like is happening here. I wouldnt become an organ donor if I were you. Because their concern is definitely not to keep you healthy and alive.
This place is a freaking joke I’ve showed up there twice and they give you an IV and send you on your way never ever go here unless there is no other option their addiction and recovery is worthless not to mention the professional service from residents and attendings’ are garbage
Very careless staff
Visited the ENT clinic today with my father who has a tracheotomy and he was having difficult time berthing since we were waiting for 3 hours for his …
Extremely horrible care and concern for civilians in the ER. The nurse was snotty as if she hated her job. I explained my pain at 8 out of 10 and have been waiting for 2-1/2 hours. The waiting room is slowly pilling up to the point that …
The receptionist for the dental department was rude, dismissive, and should be ashamed of herself. I’ll avoid this place like the plague.
This is my thoughts……did a Ambulance take you there or did YOU choose to go there.? There other hospitals in Buffalo.
My ER experience was unless your dying or have a heart issue in which case you …
My child is there for help and instead they have held him for more than 24 hours without giving him any of his medication in a violitile environment. He has not even been permitted to sleep. This place is not only not helping people it is …
It is the worst experience I have had. The customer service is terrible. The place is very dirty and does not feel safe.
Went to ecmc dental
Caring, kind and compassionate. Cares about yoit healthnot justdental.
i was forced to stay in cpep for three days- the worst three days of my entire life. prior to my discharge, the staff made me notify my parents of this despite me being a legal adult- saying that i couldn’t leave until i did so. after being …
My appointment was in MAP clinic ECMC at 1:30PM
And doctor call me to see in 3:30PM after I remind them in front desk.
Are they playing with their patient time!
I am not impressed. I went in to ER for upper abdominal pain but have a history of diverticulitis they didn’t listen to my concerns didn’t check anything in the gastrointestinal area but kept checking my gallbladder. Any doctor that …
Unprofessional ER staff,left my daughter in pain for over 3 1/2 hours.Im ashamed to admit to anyone that I worked here😡😡😡 …
Extremely poor patient records. I spoke with a “Professional” (their words) to request info. from my records for another physician. The woman I talked to was dismissive and rude. She stated that they don’t have any records from my former …
Love ecmc
They were awesome with taking care of my son I was very impressed with everyone I incountered ! I would say if you need fixed go there!
Want to wait 14 hours to be evaluated? How about a place that will push you to your mental stress limit whilst wanting help? Well look no further! This is the place for you!!!
In June of 2018, I was in a car accident and I was a patient at ECMC. The nurses and staff were very nice and especially the staff in the rehabilitation unit were wonderful. A year later, I did a 5K walk in my area and finished 1st place in …
Everyone has always been great each time I’m there from the ER to being admitted to being discharged. Keep up the great work ECMC!!
I was suicidal, ready to take two bottles of opioids with a bottle of liquor chaser. But made the terrible decision to go to CPEP instead. I WOULD RATHER DIE than go back to CPEP …
Was refused contact info of person to have my sister transferred to another hospital would have given rating of zero stars or negative am contacting lawyer this facility has a history of denying people and their family their basic rights.
Sat in emergency department for 2 hours still have not been seen I end up looking part of my vision end up going to buffalo general and now I have a lawsuit
I was there on bed rest the first 5 months of my pregnancy. They were awesome and so nice.
Worst experience ever, waited 3 hours so far with a sick stomach and pain through out my body and watched several people come into the emergency waiting room and get a room way before any of the people who’ve been here for hours have. …
Made me wait in a an emergency room for 24hrs on a mat that was the basic equivalent of a kindergarten sleep mat for like 18hrs. They kept running me around said a bed had out in then it hadn’t then it did. Me while I received little to no …
Very good for trauma, but average at best for other maladies. The ER wait time is unreal, especially if you get admitted yo the hospital. I once had a cardiac emergency there and once they semi-stabilized me (they still couldn’t maintain my …
Worse hospital I’ve ever been, 3 hours in extreme pain, my wife was disrespected,lied to about time…. Absolutely terrible, I actually went across town to another hospital, never again will I go there…
Slowest hospital I have ever been too I was in severe pain and wasn’t seen till 11 pm when I arrived at 5 . System was down two days straight for this to be a main hospital the care provided is terrible ! And I don’t even come here often
Wasn’t sure what to expect, with it’s history of needing government bailouts and the neighborhood it’s in…but the Burn Unit ICU (the only one in the area) is outstanding! I couldn’t believe the quality of care my father received there, and the staff couldn’t have been more empathetic and competent. Couldn’t recommend them more.
this is the kind of hospital where you go to die, not get well. CPEP looks like a goldmine for settlement payouts.
Nothing says we really care about our essential workers more than using covid-19 as an excuse to keep the employee gym closed indefinitely.
This hospital is by far the worst hospital I have ever been to in my entire life. I went there yesterday and the nurses and doctors seemed uneducated, didn’t seem to understand why each patient is there for service after having paper works …
All these bad reviews certainly don’t match my experience. I have had nothing but excellent care, and My nurses Justin, Amanda, and Lynn on the night shift were awesome. yes, I did have to wait for surgery, but it is a trauma center, and they are busy. I received excellent care from caring professionals.
Horrible place, my family member has went to this hospital many times looking for psychiatric help and help with susbstance abuse and everytime is denied. WHY?? NY is suppose to be fighting a drug epidemic but are doing nothing to help …
Kinda disgusting, not cleaned, they refused to give me water or food even after I finished my tests for long enough to cause a severe headache and nausea which they blamed on head trauma which my primary later said there was none. I ended …
Long story short, finally met with Derek Lynch in the ER. He immediately made us feel comfortable, even laugh. He explained the problem in understandable medical terms. He presented options and got us on our way. Wish every dr had the personality and patience of Derek Lynch!!
Dan in the pharmacy was unwilling to help. I work for another local pharmacy and instead of providing assistance he argued with me and was not helpful at all. I will not be going back and will recommend my patients to a different pharmacy.
My previous rating has been removed. I guess they don’t actually want an honest rating system. unless its in a positive light
Long story short. I’ll never go back the that emergency room I’ll never recommend to anyone
Very unprofessional rude , man told me if i didnt want to get attended that he will go take care of another patient while im open wound bleeding … then have me waiting in a room for 45 mins for a xray and ac is on in November super cold …
Emergency section is really horrible.
I’m waiting for Dr more than 5 hours.
Most of the present same complaint.
Calling ER for updates on patient I was transferred 3 times on hold for almost one hour til I hung up.
Just overall slow service. The E.R department is horrible. I was there last night for a allergic reaction and their was a guy spitting and puking in a bag in the waiting area. The couple leaves getting impatient leaving the bag etc on the …
Went in for a broken tooth wanted to see if there was an infection or abcyest and was in a good amount of pain got there at 3:30 and just ended up walking out at ten to 7 without being seen completly understanding that theres might be …
Absolutely terrible with this place. Supposed to have a pre-s covid test and they call leave a msg with no return number just in case you know maybe that time doesn’t work for you???6 calls later and no one can find the person who called me. What a total inefficient place!!!
Besides a few really good nurses, this place should be shut down for the sheer collective negligence of the staff.
I had bad experience with ecmc cpep. Incredibly rude. Worst experience ever.
we came to trauma care from Canada, the care my husband received was absolutely wonderful, everyone was so attentive, competent and caring. There was no lying in the hall waiting for care, staff were kind , considerate and caring and we …
Don’t come here if you have a mental health crisis, they are TERRIBLE. The adult ward is literally just paid baby sitting. They don’t separate extreme cases (which made me feel super unsafe), they are low staffed, the staff barely do their …
I have been here since 12:30 and just got in room at 9:30. I wouldn’t never had been called if I finally decided to them to check my name. The claim the called at 3 and got no response. No you called some other JOHNSON because I asked what’s the first name. I sat here in pain and blood pressure is 160 over 112.
Most of the nurses were more like angels then they were people just doing their job. The resident doctors seemed to be doing their jobs adequately and cared about my well being.
Never come here they never have pain medicine in stock, nurses never come when you call for help, its literally the worst hospital in buffalo ny, nurses make up lies about what patients do or are doing. Never have amy as a nurse on the 8th floor if you come here, it really is a bad hospital i would not recommend it to anybody.
This review is based only on my experience with the surgery suite. I was scheduled for orthopedic surgery at 10:15 am. I received a call from my surgeon’s office the day before notifying me to arrive at 8 am. I arrived and checked in at …
went for emergency. got into a room within 10 minutes! got seen, in and out, in maybe an hour and a half. they were all very nice and helpful.
THIS HOSPITAL HAS TAKEN CARE OF MY MOTHER 2 TIMES IN 2 YEARS .. WE HAVE HAD WONDERFUL NURSES & DRS. BOTH TIMES .. THEY ARE VERY KIND AND CARING .. VERY , VERY GOOD EXPERENCE WITH THEM .. THANK YOU ECMC
Our Mom had a fall and broke her neck while visiting Buffalo. We have had poor communication from the hospital and no family centered care. We are here with her from out of state and have not had any support. Again communication is horrible!
On an afternoon when the ER was “buzzing” both my wife and I were treated promptly, professionally and with utmost courtesy. A wonderful team that works seamlessly under trying conditions. We left impressed.
Once you enter, you’ll never get out. I was in the psychiatric ward. They do not allow visitors in. People who needed to get out quickly for family, pets or work were trapped there even if they checked themselves in. The phone was broken. They talk about medical information right in the open.
This hospital is a joke. People sitting in the waiting room with serious traumas and sit and wait for hours. Brought through on an ambulance and sat in the waiting room for hours on end, that’s just waiting room time not including going in the back and playing the waiting game back there.
My mom got hospitalized in ecmc and got discharged almost vegetable without being able to shower herself independently, brush he her teeth feed her she even lift a damm spoon what in the world did these doctors did to my mom I have no clue …
The worst experience I have ever had at a hospital. My daughter was there trying to be evaluated and we were all treated like caged animals.
Well, I went to Erie County Medical Center to be thoroughly evaluated by the trained professional in the Behavior unit ..Everything went exceptional well until while on the Behaviour unit,I see one of male patient being verbally abused ..I …
I experienced WONDERFUL care and treatment for outpatient surgery! From the registration to transport to my car. EVERY PERSON was so pleasant and caring. The entire process ran as smoothly as a fine clock. They made be feel very comfortable and took away all my concerns. My gratitude highest regards to all your amazing staff!! Thank you!
Incredibly fast, caring, and professional staff. We were in the waiting room for 10 MINUTES before my father was given a room and met with a doctor. Within an hour he was given several tests and met with the on duty specialists. He was …
Very awful experience in the Orthopedics & Sports Medicine department. They treat me like if as was a garbage. I am still have symptoms because they don’t cure me very well. Don’t go there to receive a treatment.
My mom was there and they were all friendly and helpful. Emergency was very efficient and the surgical team had an immediate plan and was also very friendly and kept us informed of everything.
They have the resources and knowledge to help with medical care. If you’re sick it’s a wonderful place to check out. They might just do something about it.
I would NOT recommend becoming a new patient at their dental facility. My husband needs dental work done and has been dealing with the pain for over a month now, we scheduled an appointment a month out (that was the soonest they had an …
I’ve never waited so long to be seen at an ER in my life. Nurses are nice, but the wait is absolutely horrible.
I walked in with a confirmed spinal injury explained that it’s getting worse and I’m losing feeling in my fingers and hands and yet I was placed in a hard plastic wheelchair for 4 hours in a waiting room and still not called
I feel like not enough people know this so I’m saying it here: DO NOT SEEK PSYCHIATRIC CARE HERE IF YOU ARE ON LIFE PRESERVING MEDICATION. You will not have access to it in the psychiatric ER. You’ll be transferred to the regular ER when …
Sat here waiting over 3 hours for an appointment at 2 pm and currently am still waiting. The people at the front desk were eating food and didn’t really check what they were doing. The doctors left for lunch as patients sat here in the waiting room for a simple consultation. This is very irritating
I have been here since 7/25/17. It is now 8/1/17. I have been told for 3 days that I’m going home. Yet here I sit waiting yet another day. It’s bad enough to be told you’re going home and not. But it’s even worse when the staff is to …
MY GRANDMOTHER WENT TO ECMC CENTER FOR DENTAL CARE THIS MORNING THE WHITE LADY WAS BEING VERY DISREPECTFUL AND SNITCHING THE ID AWAY FROM MY GRANDMOTHER BEING VERY RUDE BUT WHEN THE LADY WAS TALKING TO THE WHITE PERSON SHE WAS BEING NICE REALLY DON’T LIKE HOW THE PEOPLE AT THE DESK ARE VERY RUDE AND UNKIND TO BLACK PEOPLE AT ALL!!!
i came here physically healthy and left pre-diabetic, their childrens psych is a joke and the psychiatrists+therapists are honestly disgusting at their jobs, disrespectful to parents, strangely immature. …
Amazing place! I’ve had 2 major surgeries there and recently suffered heart issues and the E.R. staff saved my life! Bless you all!!!
Over 16 hour wait in the ER because of no beds, from noon to night. Basically impossible to get a bed.
I was impressed at the information sessions on Kidney Transplant. I have found that every person I meet doesn’t matter what department they are from they are so nice & Happy Face. I got my Kidney there 3 years ago, thanks to them I am still here!
They do very good emergency tooth extraction. They have a compassionate dentist there
It stinks in the er waiting room because they won’t kick the homeless people out that use it as a place to sleep and beg for money
I’ve never had any issues other than the wait in the emergency room to be taken in the back and the wait for the doctor after I make it back there
In 2015 my mother went to Erie County Medical Center not feeling well. Had surgery…everything was good. 2 days later several of her organs started to shut down. She was dead less than 2weeks after!!! They (THE DOCTORS) wanted to make my …
Had the best experience in the psych floor. In October 2019 I attempted suicide. Everyone from the Doctors and nurses were very kind and helpful
Awful, horrible hospital. The nurses were incredibly rude and were more concerned talking to each other about the number of times that they had been written up that week (hm, I wonder why they were getting written up so often?) than caring …
Very good hospital for a knee replacement surgery.everybody was very nice.I liked Jeff and the nursing staff on the 6th floor were very good.I gave ECMC 5 stars.
Awful awful service especially in the psychiatric emergency room. Awful environment for patients that are trying to get help. Get a new system to help people not put them in a worse environment. I will never go there for any services.
Worst hospital ever. Don’t take your family members here . They simply don’t care about anyone. They’ll have you waiting in emergency rooms for 24 hours before your seen . Total disgrace
Terrible would not recommend. If you were brought to cpep because of attempted suicide, this place will just solidify your view that suicide is the answer. …
When I was Ill and had kidney stones the doctor’s were great. Staff was freindly and attentive. Emergency room is very busy but the attendants were helpful.
Took 2.5 hrs to get in back even though fiance finger was dangling on end. We hot to a room that’s was so dirty like they have no idea how to clean. The staff though was amazing.
I love the morale, I was taken in immediately and they tried to make me as comfortable as possible and even though I was discharged a little before the last blood lab results came back the doctor called me to let me know I did in fact have the flu. Would recommend to anyone
Terrible place to be if you need help for mental health I highly recommend not to go there for help they stick you in a room with all different people very dangerous the staff is awfull they lie to the patients and very mean to these people who are there for help. gave it one star but It doesn’t even deserve that.Stay away
Such care after surgery and support – from nurses to the best aide in the world. Beautiful dark hotel-look wood and great floors, remodel paid for by Russell Salvatore three years ago they said.
Bad experience at the pysc ward waited a very long time for my grandson to see a doctor then he ended up being admitted and he had very bad anxiety and depression on top of others but they did not at all work with him with his anxiety and …
7th floor has the best nurses and doctors I have ever dealt with. Their attentiveness and bed side manner go above and beyond. They are the best of the best! Thank you ECMC!
Horrible psychiatric emergency room I’ve seen. Nurses harassing patients and just being unprofessional.
Worst hospital with zero care for their patients and the patients family. Wanting the family to pull the plug on their family member but then won’t let the family say goodbye first… I do not recommend this hospital to anyone
If you had a car accident, broke your body part or you are dying still you have to wait 5-10 hours in a dirty nasty lobby.. thay deserve (-6) ratings..
Staff there are so rude and ignorant. I suggested you go some where else for medical attention because they will not help you. this place is full of retarded low educated doctors. The place is full with crackheads begging you for money in side the hospital and out side of the hospital
I fell off a railing and busted my forehead open.. was rushed to ECMC in an ambulance and had to wait about an hour and a half to be seen (on a Saturday). Once I was taken in, I received some of the best care that I’ve ever had. The staff …
I have been a patient in Internal Medicine, Rheumatology Clinic, Neurology Clinic, GI Clinic. The care and service I have received has been excellent. I have not received better care anywhere else.
I called Saturday told them my situation I had a really bad infection for 2days at that point. WSnt able to sleep at all due to pain. They said to call Monday morning to get an appointment. I call Monday morning the lady that answered told …
Mental health department is absolutely horrible!
The doctors, when you’re lucky enough to get one instead of a kid still in school, are more concerned about how they look to other doctors instead of their patients actual needs. Waste of gas, waste of time.
I am absolutely terrified of the dentist and they stepped up and made me so comfortable. I needed an infected tooth pulled and they got it out with barely any pain. I needed more numbing than normal but the Dentist handled it like a pro. …
ok so fam recently takes latuda ok and at moment the doctor at monsinior car debra hasnt gave my mom 72 years old refil with all this covid going on u think think they would help elserly..now this mediaction keeps her to stay sane /so …
The Wound Clinic there is ridiculous!! Do not hold your breath (or your leg wound) trying to get an appointment there. When I first called there after being referred by ECMC Emergency DEPT. they needed a written referral from the Dr. I saw …
been waiting in ER for 7 hrs, a friend with kidney stones writhing in pain and i can’t do anything about it. Staffs just tells you ever sweetly unfortunately they can’t to anything either.
A family member went missing and all they did was just transfer me and transfer me when I called to see if they were there after a person told me my family member was there …
I can’t believe this is a hospital. Its nasty bloody bandages on the floor a 7 hour wait. But, if your a prisoner you can go right in
The nurses in the front are RUDE. ILL DOENEXT TIME . BUT, RHEN AGAIN THAT MIGHT …
Over the past 2 years the hospital has had the worst care I’ve ever seen. I was in a car accident with my son 8/17/20. They never did x rays or anything. They gave me pain meds and discharged me not knowing I would need a cervical spine …
Best help in the ECMC ER on my way out ….
I dislike ecmc but today I just got trigger point injections at the pain management clinic, which went along easily & quickly, so I am just rating this visit, not the hospital as a whole.
They have the audacity to delete my last review but I will gladly review this horrible hospital AGAIN My boyfriend almost lost his life twice and the second time was because of THEM they lack of knowledge and some nurses are plain …
Very disappointed in the Er! I’m an employee here and I’ve been waiting in the ER since 4pm now it’s 4:19a and I haven’t been treated yet…
We have had two surgeries and both have gone perfect. DR V is 10/10 on every aspect of the surgery. The staff is super and provided amazing service. The ward we stayed in was amazing.
I wish I could put a zero! The nurses are so rude and mean! They were laughing and making fun of me, I cut my hand badly and they were not doing what they were supposed to do! DO NOT COME HERE, You should go somewhere else! TRUST ME! They …
Got labeled as a fall risk when I would nearly pass out after standing… just to find out they weren’t giving me my heart medication.
They tell you call at 8am and everyday I call I’m always on hold for over 40 minutes just for them to tell you they don’t take certain insurances or for them to keep putting you on hold. I was seen for a dental abscess for my wisdom tooth …
I would love to make an appointment with Gastroenterology. I have tried all week. They do not answer their phones. The operator at the switch board does not answer the phones. No one returns messages. I have no proof that anyone actually works at this hospital, or that it even exists.
Worst hospital in Erie County by far ……the most traumatic part of cutting half my finger off …was having to sit for 6 hours bleeding and in pain in the waiting room with a dirty t-shirt for a bandage……..after waiting 6 hours to be …
They are terrible! Yesterday on the phone around 9 a dentist on call said they can help me tomorrow to just call in the morning. I call in the morning and they say they can’t help me because they don’t take my insurance! It’s an emergency! …
Came to the ER tonight at 9pm. I’m a stage 3 triple negative breast cancer patient in active treatment having a COVID paxlovid rebound. My oncologist from Roswell told me to come here because he believes I have COVID pneumonia. I have been …
Called 3 days in a row to schedule an emergency appointment for wisdom tooth removal, was told the first 2 days that I need to call at 8am to make an appointment, well its 8:51 AM and I’ve been on hold for 50 minutes. A perfect example of …
While my aunt was in the hospital I got frequent updates from my uncle. One day he didn’t call so I called the hospital. The first time I got the automated directory and requested patient info. It transferred me to a phone that continued to …
Katie was AMAZING in the ER and the Triage nurse – I did not get her name but what wonderful people. Although we couldnt get the help we needed AT that time..They treated my son and myself with care and concern. I did not just feel like …
Absolute Worst Hospital To Go To.. They Are Unprofessional.. Ignorant.. And You Wait For 5-6 Hours If You Go To The Emergency For Anything.. Staff Are Unprofessional An Don’t Really Care About The Patients. If I Could Give A Zero That Would Be The 1St Choice.
This is the most awful hospital that I have ever visited in my life. I went in before I was on hospice with extreme leg swelling to the point I couldn’t even walk and Edima in my abdominal region for stage 5 liver failure and pancreatic …
Worst staff, worse hospital ever. Go somewhere else. Rude incompetent. The only good doctor here that I know of is Dr Thom Loree in head and neck oncology. Once he leaves I will too. What a joke this place
My surgery 8yrs ago was a good experience. Friendly staff, helpful and understanding. Now having issues where I need to see the surgeon I had before and because a change of insurance the staff Is treating me like a number not a person. All …
My experience in ecmc
1. It was very dirty
2. My son cut his wrist while no-one was watching him. …
was stuck at this hospital for around 12 hours and spent most of the time in cpep. when i got there, the conditions were absolutely unsanitary and disgusting. patients were sleeping on the ground because of the lack of beds and couches. the …
The staff in the dental clinic are excellent !! Everyone was so extremely helpful and friendly , they did an excellent job with my 90-year-old mother today who was in a wheelchair. A special shout out to Brooke and Chiquita for doing an excellent job with my mom today thank you so much!!!
I stayed overnight (BSSO). Everybody was very friendly and professional. The RN’s where knowledgeable and got me little things I asked for, they where on top of there game. …
Absolutely AWFUL. They will charge you for care you did NOT consent to. Then when you ask for an itemized bill, they don’t send it to you. And then they send your bill of THOUSANDS of dollars of care (that was not consented to) to …
Terrible service i had to leave after being in the ER waiting for literally hours I didn’t receive proper care/did not see a doctor or was treated with respect last night whomever was at the desk in the emergency room last night around …
Worst dental department by far in buffalo ny. You call early and they tell you that you didn’t call early enough and that you can’t make an appointment unless your a patient. Then turn around with the same breath and tell you to call back …
Excellent Doctors and Nurses and Staff
NEGATIVE STARS WOULD HAVE BEEN PREFERRED!!!!!!I have several clients that use this facility. They go to many different departments within this hospital. RUDE!!!! I’m so going to switch providers for my clients. It doesn’t matter where …
This rating is about my friend. He went therec after an accident. The staff was awful. He didn’t get bathed. He asked for pain meds and got told he wasn’t the only patient. They kept forgetting to give him his food trays. He had a needle …
This hospital and the quality of care they give is horrible. During my auto accident I guess I was blessed to having angels take over the absolutely rude and unprofessional employees in this facility. Or they all have quit or moved on. I …
Mixed bag going there. My ER visits were okay. Anything else I dealt with was totally under the radar or NOT what would be expected of a regional hospital. Infectious disease, very incomplete of flawed analysis, limited testing, and …
I have to get emergency surgery on my mouth,And they had me on hold for an hour and 35 minutes. And their next available appointment isn’t until December and it’s June like how it’s an emergency I can’t e even eat solid food
This is the worst hospital ever they are rude and don’t know how to speak to other especially the black lady behind the desk and the lady with the glasses and brown streaks.
Great people, caring kind and always willing to go above and beyond.. this was my experience there.
If google allows then i would give this hospital minus 5 star.. my wife visited this hospital as an emergency.. she waited 16 hours to visit the doctor.. and behaviour of nurse was so rude.. …
I had the worst experience with the Family Heath center. The medical Assistant kicked my daughter out of the clinic forcing her to wait outside in the freezing cold it was 25 degrees outside. Then when I spoke to the office manager she was …
Literally the worst hospital I’ve ever been in. I would give them a negative five stars if I could because it was such a horrendous experience. I was in inpatient psych, and I was actually further traumatized by being in there (according to …
I fell, hit my head dislocated my new hip taken to ECMC, everyone was accommodating and attentive
8 hours in the waiting room with my wife, let them know she is diabetic and got a nasty response. Crazy
I had to come into the emergency room, from back spasms that I was having it so to the point I was blacking out due to the pain. (My Physical therapist is who made me go to the emergency room I am very gratefully to have the PT & OT that i …
Checked in at 12pm haven’t been seen yet and the time is now 7:03pm I’ve been in the waiting room since I got here . From what I’m being told there are no rooms available for new patients. COVID has impacted so much. This is crazy I’m in pain, I guess they’re doing their best to speed up the process, idk but wouldn’t recommend!
Parking is ridiculous. Hospital services are good but parking is difficult. Do not expect to find a parking spot.
I went there today to get my Covid vaccination. As a public facing – essential employee I made an appointment online but the lady said that essential employees are not eligible for vaccination. Erm but NY State says otherwise.. And when you …
I’ve only been to this hospital once. It was a few years ago and it was a dark time for me. I was dealing with a lot hardship and trauma I experienced as a child and the pressures from work and college that just made me snap. I was …
This the worse place ever. My husband came for a procedure. And ended up in the ER with literally screaming pain by his kidney on his left side. He has print near screamed for 5 hours and no one cares! I’ve been in tears begging for …
All the nurses were super helpful and although I felt very anxious and confused they helped me return back to my new normal self. Monika and Darcie were extra helpful and I always felt safe when they were around.
No one wants to talk to you except the police and security who are everywhere. Staff are Extremely rude all around, the only people who aren’t rude are those who tell you they don’t know anything and can’t help. Not unlike a prison now that …
Love this hospital! They have saved my life many times! Been coming here since the transplant team moved here! I can not say one bad thing that has happened to me here! The nurses, staff and doctors are the best!
Worst hospital ever been too my wife was there 6 days they discharged her in worse shape them when we brought her …
I was in the mental health ward, and I believe I was wrongfully given a shot by a doctor I never met, I had questions that no one could answer, I wanted help, all they gave me was problems that fed into my conditions, I was cornered for …
This is the worst hospital in the whole world. My mom was there for long time being so sick with pulmonary fibrosis. We had so much hope that the so called doctors would help her live. She was in 7th floor on oxygen through her trachea. …
My wife has been there since 2 in the afternoon and it’s 1 in the morning and they still haven’t seen her. She has only been operated for a week, they have not given her anything for the pain and she went by ambulance and they sent her to …
This is the worst place to go for care . They don’t know what they are doing.
They had both my daughter who was tunder care their and me confused about what they were going to do for her . …
This hospital is one of the worst hospitals nobody knows nothing nobody can tell you nothing nurses and people that work the extremely rude one of them was talking about my husband right in front of me I walked by and she was talking right …
Wish I could give ZERO! First and last experience. Every staff member we came into contact with was RUDE! Sat around for over 5 hours, saw a doctor ONCE! Nurses only a couple times! Everyone MEAN! Never again!
It’s not ok to patient to be late on their appointments but it’s ok for the office authorities to be late for patient care!!!
Have been sitting for 1.5 hours yet no one called for the appointment
I wish i could give no stars. The doctors and nurse do not understand that time is a huge factor in some peoples cases. Yet they take their time with people’s LIVES. My sister went there 5 hours ago and they havent told her anything yet. …
Not surprised at the 2.7 star rating seeing how they like to doll out malpractice. I’ve never seen a more deplorable and dysfunctional hospital. I’ve taken my son here for multiple incidents with children upon receiving mental health …
Went in with a cracked tooth, and the girl at reception desk claimed my appointment for 8:15 was never made and was very rude when I started asking questions. Very unprofessional and aggressive. …
Doctors and nurses are the best. Clean inside and out. Nursing staff were the best I have ever had.The doctors answered any of my questions. Over all a great place to be sick
Everyone in this building is rude.
No help what so ever.
DO NOT GO HERE FOR HELP!
Better off at wellnow
My mother had a 2:45 pm virtual appointment with her ECMC Family Health Center doctor. We were told that access instructions would be provided prior to the call for us to join the scheduled appointment. At 3:00 pm and not receiving any …
I went for oral surgery to have all my teeth removed. I had a lot of anxieties about getting the procedure done. I primarily went here because they’re able to do general anesthesia because they’re located in a hospital, unlike many other …
ECMC really needs to update and get a texting notification system in place. You sit for eight hours waiting on your family member with 0 notifications. Now I’m outside in front of the front entrance, as i was told to at 3pm and do i call …
6 hours wait time to be seen by ER Attending for a partial airway obstruction and no one cares. 6 hours! Absurd!!!
If you value both your life AND your time, do NOT come here. Extremely unprofessional wait times (and that’s including the EMERGENCY ROOM), staff is uncaring and nonchalant. You’re literally better off going home and dealing with it yourself, regardless of your injury.
I was a patient at ECMC on the mental health Ward of the hospital and I would just like to thank all of the staff at ECMC for the help that I received on 6/8/2022-6/10/2022 thank you so much and I appreciate everything that the staff their …
Their service is so bad. I was in the emergency for bad abdominal pain they hold me on waiting area for 5+ hours. I was telling again again about my worst situation but they don’t care
This hospital is very poorly run. Not enough beds and they couldn’t serve lunch because of a computer glitch. Unacceptable. I wouldn’t recommend it.
You’re supposed to help people with mental illnesses, not shove them all in an overfilled and understaffed waiting room for days forcing people to sleep on the floor just so people can either be admitted or released. Not to mention covid at …
I was with a individual with special needs bringing her to ECMC for surgery. I was told to go to room 160. I was beyond happy with the 2 ladies that registered her. They get 5 stars!!!!!!. But when the called her name I pushed her …
ECMC emergency services is too poor because my wife had bad stomach pain & I called ambulance but she was in waiting room with lots of pain but Doctor didn’t see her after 5 hours waiting with bad pain. So, if you are on emergency don’t visit ECMC, their patient service is super low quality.
My son who is 20, went to the waiting room for cpep where he slept on the dirty a-word floor for three days. They didn’t give him his medication. The service was sub par to say the least. I do not understand how it is even hygenic to have …
Waited on hold for thirty minutes with a dental emergency, only to be spoken to rudely and told to call the dentist I saw initially. This dentist did not take my insurance which was why I was calling ECMC Dental. She completely dismissed me …
Stay away far away from their er staff in there is ignorant and don’t care about patients place was nothing short of a joke 14 hours later never made it out the waiting area
I went to this hospital’s psych ward when I was having suicidal thoughts. I was there for 24 hours. I slept on the hard floor with a couple blankets. They know that most patients there will stay overnight, yet there are no cots or somewhat …
By far one of the worst hospitals ever and I wouldn’t take my worst enemy there! I picked this hospital to take my brother because it is a trauma hospital and I thought they would be the best for his condition. Man, was I sadly mistaken! My …
My daughter went to the ER, today. Arrived in the waiting room, around 1:30. She was having a reaction to the Johnson and Johnson Vaccine. It is now 8:45pm and she is still in the waiting room. There was no communication to anyone in the …
I just had VSG surgery at ECMC & boy was it great! The nurses were wonderful, my surgeon was wonderful, and I got to stay in the Russell Salvatore Suite! My nurse for the night (Gabrielle on floor 6) was an absolute delight and I enjoyed …
People, you need to file a complaint with NYS Department of Health. If they get enough complaints, they will look into it. One or two complaints will not do anything.
They lied about where if your family member our members in icu they told us that when my dad came out of icu that I could see him in a regular room but I went to the hospital and they told me that I couldn’t 😡😡 …
My girlfriend and I came here 2 weeks ago around 11pm. We stayed until 2am and overheard someone saying they had been waiting for over 8 hours. We left and came back at 11am the following day. Blood work was taken at 4:30-5pm and we were …
Shut this hospital down. Making people wait in the ER for 8+ hours should be a crime. And it’s cold here. Lady at the front counter is very rude.
Been in the waiting room now for over 7 hours and still haven’t been seen. I rolled a dump truck at work.. have a head injury and possibly bruised ribs.. I understand they can’t do anything for my ribs, but no concussion protocol? staff at …
(Emergency room) The nurses (aside from 1 very sweet lady) were practically all emotionally detached and extremely rude. It took TWO HOURS just to get a BLANKET on my husband after he shattered and dislocated his elbow. It took even longer …
The dietary department, overall, can’t find their own hands, they’re so disorganized. For the last 4 days, I’ve put orders in, 3/9 weee actually what I ordered. Now they are telling me, out of nowhere, I’m on a special diet and can’t eat healthy (yogurt, an orange, etc) is this real life?
They made us wait for 10 hours in ER! Still couldn’t get checked and checkedout at midnight.. annoyed!
I normally wouldn’t leave a review even on a place with a bad experience because I don’t usually remember I can, but this time I am. I was having difficulty getting a basic prescription refilled because I’m new to the area and don’t have a …
I only give them 2 stars because the doctor and nurses were friendly, nice, kinda comforable and kinda professional. I had to wait 7 hours in the ER with my finger hanging half off bleeding out with lack of any food or water. I had to get …
Big thanks to my Doctor Frey, Nurses Jessica and Missy. They did there absolute best to make sure my recovery and stay went well. Missy showed an upmost genuine and compassionate care. They always make sure you have everything you need before leaving the room. They never kept me waiting longer than a few moments for a request.
Horrible hospital. Two visitors PER DAY?! how stupid. Friend is is a huge accident but can’t even see them even if only two go in the room. Screw this hospital. Drove up here for nothing.
We arrived at the ER at 11 this morning and it’s now 8:51 pm and we have not seen a doctor yet. The front desk staff is not helpful at all. Only reply we get is that this a trauma center and we don’t have any bed’s available and your name …
Got put into adolescent cpep many times one time I was told ” did you really think THAT would kill you” very bad thing to say to A CHILD and made it seem like they wanted me to try harder they kept me in a room with a mattress for abt 2 …
Ignorance is abundant here and the employees got the attitudes of street workers. The hospital always claims it is short staffed so it takes hours to be seen. If it’s life or death you should go somewhere else! It is the county hospital!
I don’t even want to give them one star this has to be the worst hospital in the entire globe I recommend if you can go to another hospital go there trust me rude rude people and you will wait 10 – 15 hours. Before you your name gets called. Terrible patient care
They are AWESOMEEEEEEEE, I don’t know about anybody else experience here but I have to say THANK YOU so much for making me feel so comfortable Mentally physically and emotionally yall help me get through this, love you guys
#OrthopedicDepartment
Worst Emergency Dental EVER!!! They said to call at 8am because it’s first come first serve and it’s 8:49am and I’m still on hold. So sad. I don’t recommend at all !!
I’ve been here ECMC for 45 weeks now up on the units and every unit have been on the nurses and staff have been very rude nasty to me no respect for patients at all only time there is when families are here. Then everything’s fine …
Keep the emergency patients in waiting room for a long time. Waiting room gets cold and No staff was generous enough to ask if the patients need anything.
They are very rude. Take long time in emergency without any reason. For 3 days they didn’t mop or cleaned any floor. I have never seen in any hospital like ECMC hospital.
This one star is absolutely generous. I had a friend who was placed in the hospital under “supervision” but didn’t have anyone watching her. She spent the weekend in the psych ward and was treated so horribly. She had a cut on the inside of …
Place is trash kept for about 15 days and we did nothing. There were women who were patrolling the areas acting like nurses but had no clue about anything.
tiffany morford was helpful nurse when my family member was sick. put my mind at ease. thank you tiffany and staff
If you are not doing OK mentally, PLEASE I beg of you for your own sake do not seek help at ecmc. Every person in the psychiatric ward is treated like an animal. I was forced to sit in a cafeteria like room for 27 hours waiting to see a …
They can’t keep their schedules straight. When I was admitted, the technicians were abusive. Initial ICU nurses were great, but when I woke up from surgery the attending ICU nurses had zero compassion, brushed off my hallucinations, and …
Nurses was really nice but they really gotta do something with the waiting rooms I was waiting over 8 hours and heard from people that were waiting even longer than me to pe …
Wow…they move like sloths around here…arrived at 2:23 and saw a doctor at 840…The doctor who saw me had no clue about my preexisting ISSUES. READ THE MEDICAL RECORDS before wasting more of my time…There must be a law against waiting this long at a emergency hospital…
Would give negative star rating if I could. Absolutely disgusting how they treat trauma patients and their families. Never in my career, nor any other family members career in healthcare, have we seen or heard of anything like it. A young …
I have a relative who is a patient at E.C.M.C. The care is TERRIBLE. Nurses blame short staffing. Patients are not getting even good basic care. They are not being checked on often. The rooms are disgustingly dirty – all kinds of …
I went in the ER for ear pain. From entering to the end of the treatment it take all together 1hour and 15 minutes. The doctor, nurse & staff were very friendly and helpful. I got a very bad ear infection, though it was only 8pm at night, …
i arrived here by mercy flight Helicopter. i was in pretty bad shape.. the trauma team took care of me with compassion and take the time to explain all the procedure i needed to get thru.. i’m a french lady, for me English is a second …
Brought my adult son to the old ER a few years ago. While the facility was old, the care was top notch. Gastro md available at 3am. …
One year ago today, 01/31/22, I was rushed to ECMC after a terrible vehicle accident. In ICU for a month. That Team of Doctors and Nurses saved my life. The care I received and the way I was treated was exceptional even during the Covid Pandemic. Their the best!
Got there at 9:30am for my husband’s surgery at 10 and they sent us to the wrong floor. Then when they took him in for surgery which was 5 hrs no one came out to see me so I had to call and then grabbed a nurse for info. Got thrown out of …
Was in the emergency room for about a good 20 minutes wasn’t bad . I felt uncomfortable and felt like I was treated like a joke when I had told an RN that I was having severe shortness of breath I can do absolutely nothing or basic things …
Waited 11 hours with sever abdominal pain. After 3 hrs they took urin and blood work and wanted a CT scan, and sent me back to waiting room. 7.5 hours later and still waiting for such. Decided to leave and deal with primary instead. I’m not the only one who gave up and left either.
With this surgeon kneeling in front of us for over an hour talking about his trailer, what he’s buying, working on at home, his Harley and he just keeps on talking to this couple he obviously knows personally is aggravating and a joke. We …
Some of the comments on here are really out of line. This Place is great! It provides services to the community in need. I was in need of a dentist and had a broken tooth, no dentist in the area would see me for weeks, called the dental …
I would definitely do a negative rating. My aunt is currently there she has a bad fall. Did surgery and was set to transfer to rehabilitation facility until the doctor claims she has covid! She was negative and absolutely zero symptoms. …
Please do not go here for the ER if you are taking your loved ones you will not be seen. Arrived at 4 pm after a car accident they promptly collected vitals and insurance information for billing. 5 hrs later we still hadn’t been seen. No …
Excellent trauma hospital. Had an unfortunate incident with a crazy person and ended up with stitches in my lip. The wait in the ER was brutal, even with an ambulance ride in. However, the doctors on site, the ENT on call who came, the …
In the past year I have had surgery’s at children’s hospital, buffalo general, and here. I will be reviewing specifically my experience with having surgery here. As usual the staff was great! The person who put my IV in was very considerate …
I am so happy I decided to go to ECMC. Dr. Hughes is amazing and I am so thankful he was able to help. He performed my surgery & I am healing up so fast. You can barely see the incision. AMAZING work. He is so nice and caring. I completely …
Terrible hospital. I went in last night before 7pm. I have a dental abscess and was in excruciating pain. Although there was one nice gentleman that gave me a new ice pack any time I asked for one, while I waited TWELVE HOURS to even be …
Had outpatient surgery 1/11/23. The staff was awesome. Everyone that I had contact with from when I checked in until I left was so nice. Everything ran smoothly. All of the medical staff members introduced themselves and explained, in …
No issues at all! The clerical assistants and nursing staff were super cool and easy to get along with. The best part: the surgical ward has a really neat layout, similar to a train system where you follow a certain line to your …