They give you funny advertising. We give you seriously good insurance. Auto, home, business and life insurance. Contact a local Erie Insurance Agent or visit the Erie Branch today to get started.
| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
100 Erie Insurance Place, Erie, PA 16530
(Translated by Google) It doesn’t work, they hit me and they don’t pay
(Original) …
Great place
A greet company
Effective.
Nice people
Fantastic people
Gud and nice
Fare priceing for insurance
Simply the best 😁 …
Very good company
Wonderful campus.
A great place to work
Best insurance company in the industry
Very confusing place pay attention
Excellant to do business with.
Man if don’t Insurance from here….. you better get it.
Excellent customer service. ..the best. .highly recommend. .
A great insurance company! Very professional staff.
Greatest place to work hands down!
Horrible customer service! Cannot get a straightforward answer on anything
It’s unbelievable that a company like this can even be in business!
Tried to do business with Brian Henderson and he wasted my time.
Buying up all the lower east side tearing down all the original neighborhood of erie An doing nothing but putting parking lots in or leaving vacant lot
Very easy to work with and fair insurance company.
Great company. They do what’s right for their customers and employees.
Great place to work graet place for insurance prices are perfect for what they offer
This insurance not reliable.if anybody damage your vehicle don’t trust this insurance company…Their claims department playing with you and waist your time!!!
Great service and great staff!!! Love them!
Hopefully you don’t get into an accident with one of their customers. Slow doesn’t begin to describe it.
They are very unprofessional Insurance company . They only care for money not people . They are cheap in every way, behavior as well as supporting people when needed
The worst insurance on the planet earth. And employees there are very rude. They similar to a vampire. Don’t recommend this place for nobody
Terrible customer service, will send you to an answer machine every time and will not return your call or do their job, I would never recommend any one to use this company, buy your insurance somewhere else..
Overpriced but great insurance if you need them. My only real issues are no real online presence and doing anything with them is difficult
Don’t waste your time from start to finish we felt uncomfortable. Only to be lied to in the end. Brian Should be let go !
It’s a fake company who give cheque to anyone and that get never clear in bank. Not sure how come this happen in high tech era and no action against them.
RUN AND HIDE!
HAD HEIL STORM AT MY HOUSE IN MAY 2018.
CALLED ERIE TO MAKE A CLAIM,WAITED 3 WEEKS FOR THE ADJUSTER TO COME,FINALLY …
Submitted a quote; they left me eight voicemails in 11 days. Very annoying!! I wasn’t ready to talk with them, I was merely checking rates online. One or two calls would have been enough; eight is way too many.
Im still waiting its been over 3yrs since i got hit by a erie ins client who ran a stop sign and almost killed me..3yrs and still im payimg my own drs bills..3yrs ive been in pain from the accident..erie ins wont pay and their client was 100% at fault…wow…
The liability adjuster is a joke. She’s very unprofessional and rude. The company as a whole is very untrustworthy. Would never recommend that anyone do business with this company. Avoid!!!!!
this insurance company is a joke……..I was hit by one of their insured who had a passenger that jumped out the vehicle and ran…….their insured said I hit him, lied about getting a police report and the worse thing of all is they …
Great price for all the coverage I needed, and super helpful and friendly representatives.
Absolutely wonderful company help take care of me when I was in my accident and was very thorough with the other insurance company. Highly recommend to anyone looking for excellent customer service needs
This company is terrible. If you can avoid do so at all costs. All they want is your money. They don’t care about helping you if you have been in an accident.
Very dissatisfied with Erie insurance. Was not informed when my rental was no longer covered, poor communication, neglectful. Very hard to get a hold of management. They dont care about people, they only care about money.
Takes payments 4 days before the scheduled autopay date AND attempts to double dip payments. Won’t be renewing any policies with this company.
Stole my 900$ for insurance never credited towards my bill and now apparently they never got no payment. They are bunch of crooks.
I’ve worked with multiple agents at Erie insurance company and they have all been kind and accessible.
Erie home owners insurance isn’t worth the paper it’s printed on , had home and auto through them and business for 25 to 40 years , almost million dollars in premiums paid for all of them , never filed a claim against my home owners policy …
I have spent the past 9 month trying to correct a Erie Insurance administrative error. Their error is still uncorrected. …
This business does not have my family’s interest at heart. I regret that I’ve spent my entire adult life recommending them to friends and family, but never again. You deeply hurt my family, and my life is changed because of it.
Very disappointed that Robin Customer Service refused to listen to me and gave my customer misleading and false info. I specifically asked her not to do something when she spoke w/ my client, but she went right ahead and did what I asked her not to do 10 seconds later while on the phone w/ her. If I could rate zero stars I would.
Go with any other insurance company. Erie is a den of theives. If you file a claim they will cancel your insurance without warning and with little time to find new.
Erie Ins holds a special place for me. I worked there for 10 years before moving to Florida. Other than family and friends I missed working at Erie Ins very much.
They drag there feet,tried to say my car was safe to drive after an accident that wasn’t my fault made my brake lights come on and had no rental car. Dropping them after this is over with.
It’s been over 3yrs since a Erie insurance client hit me on my motorcycle.. Erie insurance client ran a stop sign 100 percent fault..of course Erie insurance won’t cover my medical bills..and won’t settle…it’s no wonder that they can build all over down town Erie…
This business sponsors a faith fest which is a non inclusive gathering of people who are of one religion and support the exclusion of people based on sexual orientation, marital status, and other defining characteristics. I will not do business with those who choose to support bigotry!
I would advise looking into other insurance companies. Erie has to many small guidelines and will not work with you on anything. Employees seem short and don’t care.
Was insured there for years but once I had a claim then received notice my policy would not be renewed. Kinda like your health insurance canceling you because you had to go to hospital!!
I went with Erie because of their low rates. Now that I’ve had to file a claim I wish I had taken my business elsewhere. My accident was in November and I have had very little communication; I have left voice mail after voice mail with no returned call. I am very disappointed.
log in keeps telling me my session has expired. I log in again and get the same answer. Cannot access account on line
Very rude. And not helpfull at all, went back to my old insurance company . beware this company is a mess.
here is the message Walter Hammond jr, here is his actual message to me. …
Absolutely beautiful…extremely well maintained campus!!!
Must be one of the worst insurance companies to settle in a claim!! 6 months since one of Erie Insurance clients hit our car. My car still has damage and we are always told that they are waiting on The police report.
How generous of your business to provide your clients with refund check for reduced vehicle usage. That refund was such a nice surprise at a much needed time. Thank you!
Erie decides NOT to help their business customers, even though they had LOSS OF BUSINESS coverage. Shows real true colors of a company, what a shame.
Wake up Erie, this is the time people come together.
They dont even deserve a one star. Worse insurance ever to switch to. Horrible hours, do not communicate, dont care about you or issues you have. They make your rate look nice but then keep out details that screw you over in the end.
Just got off the phone with Lisa, superb customer service and very friendly. She was able to help me figure out a few things with my billing plan. I’m very happy with my experience.
This company jerked me around for 5 months, refusing to pay me money they owed when they were clearly in the wrong. It wasn’t until they were threatened with a small-claims suit that they mysteriously sent me a check without apologizing or any correspondence whatsoever. DO NOT work with them unless you want a very drawn-out headache.
Sorry about the one star, but there’s not an option for a “negative”. I was issued a check from BRUCE KAUFFMAN from a branch of Erie Insurance…….and I was UNABLE to cash it at PNC Bank, the bank that the check was from. After several …
worst insurance company ever!!!! they will not stand behind you when you need them. just take your money & deny claims by using engineers that they have in their back pocket!! this claims adjuster Bobble Wylie was the rudest and MOST …
After being a customer of twenty years I think during this time you could give customers a break. People are barely driving because you can’t go anywhere means less claims and millions more for you. If there was a zero rating thats what I …
Very unprofessional I spoke with Bob Maxin who I was told was the highest person I could speak with and he was very rude and unprofessional! He wouldn’t let me speak every time I tried to speak he would cut me off, he kept going back and …
This is an insurance company I would stay away from.
Erie Insurance billed us daily charges for the people in our household for …
Do not get insured with this company.
They towed my vehicle from where it was stored. They lied to the place that was holding it and said that they had permission to tow it from where it was at. I …
The claims dept. Is a joke. My vehicle was parked when a Erie client hit my vehicle, and ran off on foot (hit&run). The police dept. Checked and it wasnt stolen (so it was either the driver or a member of the family). I filed a claim a …
I rate negative 10 worst company ever no one ever answers the phone wouldn’t go through them
I hit a deer and totalled our van. Erie was out to estimate the damage within 2 business days and we had the money within 2 weeks from the accident. Very easy to deal with and was extremely happy with the whole process.
They were wonderful to me. I had hail damage and tornado damage to my car and truck. They we out here right away to look at my house and three days later someone hit my car and I went into a guardrail head on. I was in the hospital and …
Awful experience! They allow their agents but their name and brand in the mud! My agent, took forever to get communication with me, messed up my payment plan, when i found all this out, was while he was on vacation and of course their …
They have been of no help for the past 2 1/2 years they have been dropping the ball on my medical care. Avoid this company, Lousy service!!!
Run as far away as possible. I’m never personally had auto but their homeowners insurance is awful. When lush comes to shove they will not. And I means will not honor their word God forbid you are impacted by wind or hail. Utilize google reviews! Go with nationwide or statefarm. Anyone but Erie.
After 30 years I placed my first claim because we had a major hail storm…..everyone else has major damage and is Getting new roofs and repairs to their house. I have had to contractors come out to look at my house to see if there was …
I’ve had Erie insurance for about 15 years I’ve had four claims they were great they treated me very well they were very professional and I feel they’re the best insurance company I have ever dealt with and I tell everybody to call Erie insurance and get a quote on their insurance I think they’re great I think they are very fair
If there were more than 5 stars they’d deserve them. This company is the best Auto insurance company I’ve ever worked with and I have been insured for 48 years. Katie Edwards is the agent of Edwards Insurance Agency and I recommend her …
If your looking for expert claims handling, expeditiously paid out claims, a company that values there customer – KEEP LOOKING . my daughter was struck as a pedestrian by an Erie insured and not only has no one to date inquired about her …
9 years a customer with zero claims, 2 wind storms and a dishwasher leak and they can us. Also, hard company to deal with when it came to roof repairs and claims. I guess when they have to pay a claim and not just take your money, they drop you. Typical greedy corporation.
Great company until you actually have a claim!
Then it is good luck pretty much! …
Dealing with Erie insurance has been a complete nightmare. Couple months ago we had water damage in our condo. A claims adjuster named Matt Olive came out and assessed the damage. Everything was running smooth until he realized he had no …
My car was rear ended by one of their clients. At first, I had the hardest time getting a claim going with them. Their excuse was that their client’s address didn’t match everything else they had on their client. Which is NOT my problem. I …
First, let me say that the people we talked to at ERIE were great. Very pleasant and easy to work with. The settlement amount in regards to our claim was also very good, and no complaints! The issues that we did have was …
After being a paying member for years for a life insurance policy, the company opted to suspend my policy seemingly at random without any specific details why, just saying “as previously explained, after careful consideration…” in a …
It is tough having to experience damage or a loss to property. As challenging as it had been for my family during recent losses, it is reassuring to know we have chosen what we believe is the best insurance company in our area. Customer …
We appreciate the check from Erie saying they stood by their customers during the COVID. They sent service people to jump start my wife’s car twice this year when we called them for help. Overall, we are pleased with this company.
Customer service at the location on Bustleton Ave. in Philadelphia PA was complete garbage. Everything is nice and welcoming when purchasing multiple vehicles and home insurance with them for years. Once something happened these people will …
The staff at Warner Insurance Agency are very knowledgeable and polite when it comes to providing help with your insurance needs. I would recommend them to my relatives and friends.
1st time I had a claim 10 years ago it was a breeze. This fall I had one, they would not pay for most of the damages. The part they would pay for would result in a yearly surcharge for 7 years. Pretty much would have wiped out the claim …
If there was an option to give this “company” 0 stars I would. I do not know how a company like this is still in business. I was driving on the beltway when I was rear ended by a driver insured by Erie. I called Erie to file a claim against …
Treat customers really well. Sent us a refund check during the COVID pandemic because people weren’t driving. They didn’t need to do this but did it anyway. Very helpful and responsive when needed. Highly recommended.
Hit a deer that jumped off the bank into me. They won’t even send someone out to look at it. Why is it my responsibility to do their job . I know about covid and guess what I still do my job. If there are any 5 star reviews on this …
Worse insurance to have if some thing goes wrong. They have made every step of this process so hard that it is mind blowing. Not only that but they never seem to know what they are doing. My agent didn’t want to help me, they couldn’t find …
There is something about integrity, when it is totally unexpected, that gives me hope during these difficult days in our country. I was already delighted with Erie’s premiums for car insurance. But when I received a check in the mail, as a …
I’ve been with Erie for nearly a year. Maybe a little longer. I like my insurance. And the guys at Collins insurance. There the greatest
I am a third-generation disabled veteran and 4/8 months during the pandemic I’ve been paying monthly payments requesting information on going to the monthly pay plan getting promised to have it emailed to me and never seeing a single email …
They refused to renew my policy based on me using the insurance I pay almost $300 a month for. I’d advise never getting them, they punish their insurers for using a service they pay substantially for. If I were you I would look for a company that protects their customers from losing service just because they file a claim.
They can do better on pricing. I’m over 55, had 1 at fault accident about 20 years ago and I pay over $100 a month for full coverage.
Was insured for 8 yrs with them. Had a claim for some wind damage totaling 2k and they refused renewal. I found better coverage for less and don’t have to worry about these crooks any more. Terrible business and much better coverage and companies to deal with. Save yourself the trouble don’t make the same mistake I did.
My insurance adjuster called me after her business hours to help me get important information to get my medical needs taken care of. They are always on top of things and so very helpful. I couldn’t wish for a better insurance company. I highly recommend Erie insurance
Was invoked in an accident that was the other drivers fault. Erie fought me the entire claim and I have paid $1200 out of pocket. Never reruns calls and unresponsive to emails. I’ve been a customer for 15 years and that will end soon… with litigation. Shame
You never know how good an insurance company is until you file a claim. Now I know Erie is not a good company. After decades of insurance, never put in a claim, once I did it has been nothing but game-playing on their part to find a way …
Do not use Eire insurance. Their documentation says that you do not need to renew your policy and it will cancel. If you don’t call to cancel they will send you to collections.
We decided to change to Allstate because they offered us more coverage for less. We had 3 policies with Erie (home, auto and boat) After cancelling our policies 3 months ago we are still trying to get our refunds. Originally when cancelling …
I had great customer from start to finish. I had great customer service and as soon as they recieved my title from my auto total loss accident my bank got deposit really fast. Erie was in touch with me all the time and took all the stress off of me thanks Erie. For all your help and great customer service from start to finish
One of their drivers got inebriated and totaled our car. Erie won’t answer our calls, follow up with us, it has been 4 months since our accident and we had received our check just a few days ago, and had it placed on hold because Erie won’t …
Been with Erie since early 80’s. Started with Auto policy; added Renter’s policy; currently have Auto and MobileHome policies. Investigated other companies, but none have been able to match the service and dollars associated with Erie. Very happy to stay with Erie.
My Mount Pocono agent ghosts me & his office gives you wrong info. Switched car insurance companies today & got a lower rate from State Farm! Learned that Erie is not the best or cheapest anymore 😳 …
This company does not want to pay out on claims. They give you the run around, do not return phone calls and take there time answering emails. It’s been almost 3 months since I filed a claim with them and still nothing.
What a garbage place to get insurance. I was in an accident and the girl that hit me totaled my Audi, here we are 3 weeks later the totaled Audi still sitting in my yard, no check, and they’re still screwing off doing absolutely nothing. …
Expensive premiums, difficulty paying out.
Erie insurance has outright lied on my insurance claims. Changing the events of …
I had Erie auto ins for 53 years in Pa and NC with excellent service. I was disappointed when I moved to Delaware and Erie wasn’t available in Delaware.
Good afternoon. I am canceling my Erie Insurance policy effective June 16 ,2022. Carrier Insurance in Clarion PA made 3 policy changes on my policy in March. I wasn’t notified. I received a letter in June. She said it got lost in the mail. …
Brad Lawton has always been there for us when we had any concerns or issues with our insurance. have had him as our agent for years and he is THE BEST and his team is too! Very responsive and kind and they know how to handle things for us …
Very disappointed with my home insurance. I am Erie Insurance customer since 2015. Got issue with my electricity 10 day ago and agent still reviewing something… 10 days in the dark!!! I have a feeling like I have really bed insurance company. But no! It is #8 in top 10 this year! Poor service guys! Really poor…
It’s never been so easy to get direct answers and things set and going. My agent is fast with responding to my questions and concerns. Price works with my budget and actually affordable. Great place to go get piece of mind.I read some …
AVOID ERIE!! TERRIBLE COMPANY, TERRIBLE SERVICE, UNPROFESSIONAL!
I have been with Erie insurance for a couple of years, and they were always fine until I needed them. I got into an accident January 23 and I still do not have …
Erie insurance is a great insurance company. They will take care of every one of your insurance needs from your business to your home and to all your toys. Let them give you a quote today!
I don’t really like insurance companies in general? But if I have to deal with one, I might as well deal with one that goes as far above and beyond as Erie insurance does. The employees all try very hard to make the experience as painless …
Our claim adjuster is a joke.Its been over 2 months and we have yet to receive a claim check to get our vehicle fixed.This has happened twice before trying to get our vehicles repaired.Once it does get completed we are getting rid of erie insurance.
I trusted Erie insurance.That was a big mistake. August 7th 2021 a tornado 160 miles and hour here outside of Boscobel Wi. My home and trees, no lights for 4 days. The agent who came 5 or 6 days to check the damage. Looked around and i was …
After being with a large Ohio insurance company for many years, Johanna Patrick worked with me to change our policy to Erie Insurance. She was thorough, patient, helpful and did a great job answering every question I asked. By changing companies we are saving a ton of money over our old insurance company. I highly recommend Johanna!
Long short I owned a truck 3 weeks when a Erie insured driver hit my front passenger side of my truck causing a lot of damage. My truck was never put back the way it was when I bought it and Erie kicked me out of my rental before my truck …
I have been with Deal for 6 years. I was kinda reluctant not to go with Deal and go with one of the bigger companies quickly realized it’s a more personal experience rather then just a policy holder. Although I don’t visit the office much …
BEWARE BEWARE BEWARE. The worst, I got into an accident a driver hit me, I filed a claim with my insurance Erie, and it is the worst I can expect. My car was totaled they want to screw me for the value, they threaten to take me out of a …
What a joke of a company! I recommend NEVER spending your money on insurance with this disaster of a company. You might want to hope you never get hit by one of their insured either. I was hit on SEPTEMBER 29, 2022 and STILL getting the …