Worst electric company by far. Unfortunately living in Erwin they are our only choice as an electric company. Our central heat and air hasn’t worked for years and they raise our bill in the summer and winter based on what our neighbors use …
Erwin fibers website tells you that if they don’t send a bill to you, that you still are required to pay the late fee. Even if it’s your first bill establishing a billing cycle. So basically they don’t send you your paper bill that way they …
Great customer service! Always fast to help and nice employees. Great prices as well. It’s nice having almost every utility in one bill and the app makes it easy to pay. Thanks Erwin Utility.
The price monthly is pretty good but the deposits are some of the highest I’ve seen (with great credit to boot). The fiber internet was super fast at first, it seems like our speeds have been throttled lately. Utility trucks are present on …
Erwin Utilities and their “IT” department have on more than one occasion with their “new system” taken out the payment due plus another one two months in a row. I understand that new systems come with “bugs”, but at the same time when you …
If I could leave a no star rating I would, the constant outages make it impossible it enjoy anything on the internet when I get home from work, it’s been every night for the last few weeks. Frankly it’s ridiculous
I’ve had nothing but problems with them since I had my service installed 2 years ago. I absolutely do not recommend them, for any reason. Needlessly charge you late fees even though they declined your payments. For over a month. My latest …
If I could give a negative star I would. How are people supposed to pay their bill before they shut their power off and the office not even be open when the power gets turned off. Office don’t open until 8am but power is turned off at …
Great people
Constant outages
Keeps my lights on lol
This has amazing service and they are fast,nice,and friendly i thank them
Worst electric company by far. Unfortunately living in Erwin they are our only choice as an electric company. Our central heat and air hasn’t worked for years and they raise our bill in the summer and winter based on what our neighbors use …
Erwin fibers website tells you that if they don’t send a bill to you, that you still are required to pay the late fee. Even if it’s your first bill establishing a billing cycle. So basically they don’t send you your paper bill that way they …
Great customer service! Always fast to help and nice employees. Great prices as well. It’s nice having almost every utility in one bill and the app makes it easy to pay. Thanks Erwin Utility.
The price monthly is pretty good but the deposits are some of the highest I’ve seen (with great credit to boot). The fiber internet was super fast at first, it seems like our speeds have been throttled lately. Utility trucks are present on …
Great service. They cut your power fast if you don’t pay, but the service is good. Their employees are first class and fast!
Erwin Utilities and their “IT” department have on more than one occasion with their “new system” taken out the payment due plus another one two months in a row. I understand that new systems come with “bugs”, but at the same time when you …
If I could leave a no star rating I would, the constant outages make it impossible it enjoy anything on the internet when I get home from work, it’s been every night for the last few weeks. Frankly it’s ridiculous
I’ve had nothing but problems with them since I had my service installed 2 years ago. I absolutely do not recommend them, for any reason. Needlessly charge you late fees even though they declined your payments. For over a month. My latest …
If I could give a negative star I would. How are people supposed to pay their bill before they shut their power off and the office not even be open when the power gets turned off. Office don’t open until 8am but power is turned off at …