Evergreen Disposal

Garbage collection service, Evergreen Disposal

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Evergreen Disposal Reviews ( 121 )

  1. Need to hire real drivers.he wont come to the end of road because he would have to actually learn how to manuver a truck into reverse and forward to turn around…horrible customer service as well on phone..

  2. This is the worst garbage disposal company in the world. The customer service lady is so rude and unprofessional. Not sure how they are still in business. Unfortunately, we do not a choice to switch the garbage company. Pathetic

  3. Worst customer service ever! Only one representative was nice to us. The others were unhelpful and rude. Unfortunately, this is not a company that values their customers.

  4. Increased the rates from 55.00 a month to 75.00 a month with another rate increase in July. The service lady thinks it’s funny because they are the only company that provides service in this area.

  5. Usually on time, but when I called the company for assistance, the woman on the phone was extremely rude and constantly interrupting me. You don’t treat good customers like that.

  6. Thank you Tracy!!!!! I have enjoyed your great customer service & you for the last several years! I so appreciated your time helping me with online frustrations!!! Thank You!

  7. Not very friendly. Forgot my can once, came home as they were passing and they wouldn’t stop to take it up. Phone conversations make you feel like the least important customer for the business.

  8. Absolutely the worst customer service, like talking to a box of rocks. They are not friendly nor helpful. If there was another garbage service I would switch but sadly there is not which is probably why they give such poor service. If I …

  9. I haven’t gotten a bill in the mail or even a a phone call for four months. They won’t pick up my trash and you can’t call the office you just get a automated system. I would like to know what’s going on but you can’t get a hold of anyone there. Iam trying to pay my bill but I can’t get anything out of this company.

  10. Terrible. Charge 30 for a lid that is open too high. We call and ask, they say to take a ruler out there. Their driver didn’t. Been VERY keen on that lately. Never been within 2 inches of their limits an charged twice!

  11. I am reading some of these reviews that are not so great. I am very surprised to see this. I have been with Evergreen Disposal for several years now. I have had nothing but GREAT service from them. Once I forgot to set my can out and the …

  12. Prompt reply and account initiation. Pleasant and extremely helpful. Sherry explained all options in detail, was very patient, and answered all my questions.

  13. The customer service representative Lisa Meyers did a wonderful job helping and resolving an issue pertaining to my garbage disposal account. I highly recommend evergreen disposal

  14. Have been on time with bill pay just for them to continually taking our can and all we get back is a “wrong address response no apology nothing no credit back for the days we had to go without they also ar never on time missing sc sc …

  15. I have had nothing but great service from this company’s employees. When I read the negative reviews I wondered where the reviewers are from. They don’t sound like they’re from the Kalispell area. The office people have been extremely helpful and the drivers have always been super nice.

  16. Thank you Pat for going above and beyond for us on Monday! He actually waited for me to bring my bin out and merry me halfway down my driveway! We had forgot because of the holiday 🇺🇸💯🌟 …

  17. 17 years of service. No problems with anything! Thanks guys! I know the valley is growing, so you guy’s have to try to keep up. You’re doing great!

  18. TERRIBLE!! TERRIBLE!!! TERRIBLE!!!! I am a new homeowner and I recently decided to hire a trash service rather than hauling the trash to the dump in the back of my car. A service rep for Evergreen went door-to-door in my neighborhood and I …

  19. Thank you to the guy at the building in evergreen across from town pump on reserve. We were waiting for my husband and my son was crying and he stopped and enjoyed watching the big truck. The guy in the truck smiled and waved at us instead …

  20. Lisa Meyer was extremely professional and helpful when setting up my account with Evergreen Disposal. She was very friendly and answered all of my questions in a courteous manner. I recommend Evergreen Disposal for your garbage disposal needs.

  21. They have always taken care of us well. The person on the phone is very nice and helpful. We use them at business and at home . Home they have to back down a long drive way before turning around doing a great job of it! They called me concerned about my dogs so we keep them in if possible on the day they come.

  22. Amazing service and price. App gives you reminders and notices of pick ups. Low low cost for weekly pick up, small deposit for a can and your all set. Highly recommend for home waste removal

  23. Fascinated by the way the driver backs up from start of gravel road up to my house to pickup garbage. Being an ex city dweller the rural life has provided me with new found entertainment! Never have had a problem with the service. Everybody’s has always been professional and extremely helpful.

  24. My first contact was with Sherry Maloughney – CSR, Evergreen Disposal-5412 to setup service. She was most welcoming, courteous, friendly and thorough. Thank you.

  25. We were moving and needed to rent a dumpster from some previous tentents. We called odyssey they never showed up but they took my credit card over the phone. I called Lisa at evergreen she was very professional and took care of our needs.

  26. The nicest people work here! Every time I have called to make a change or with a question the person who receives my call is incredibly pleasant, professional, and helpful.

  27. Evergreen Disposal, and Lisa Meyers in particular, was extremely helpful in assisting me in setting up a new account for residential waste services. She was very knowledgeable and responsive to my questions, and went out of her way to …

  28. Moving to Montana and needed to set up service at my new residence. Spoke with Lisa and she was friend, knowledgeable and very helpful. She made this task very easy and I enjoyed speaking with her.

  29. This is a great service for removing your household garbage. It is completely hassle free.I have been with Evergreen disposal since 2007. The drivers and staff are very friendly and courteous. Thank you for an amazing service.

  30. Great company with excellent customer service. Lisa answered all my questions, and followed through by researching and calling me back to ensure everything is set up to my preferences. Made me feel a part of the community!

  31. We have to clean out a relatives house that passed away and we live out of State. Jackie has been amazing at helping us work out the details so that we can just concentrate on getting there and getting the job done. …

  32. Fantastic customer service!!! I reached out because my garbage can was damaged and Lisa Meyer with customer service quickly responded and scheduled a replacement to be dropped off at my house. Super pleasant experience, stress free, easy, …

  33. It takes a lot for me to give a bad rating. But when you basically tell me I’m not telling the truth……not great customer service. Received an email rather than a call telling me her driver noted our can wasn’t out. Completely false, it was out the night before. Don’t forget, in kalispell you have a choice to use kalispell disposal too!

  34. I got a quote from a really nice woman for an onsite dumpster. We had just torn down our family shed to place a cabin where it used to be. We have a truck but the bed is small and didn’t want multiple dump runs to dispose of the wood. …

  35. I’ve called a few times over the years, new to town, questions about billing, I like to pay my bill for a year at a time and I always have a pleasant experience, no hassle, just quick and courteous service. Lisa has helped me more than once and is always an absolute pleasure to talk with. Professional, friendly and helpful!

  36. Lisa Meyer at Evergreen Disposal made the set-up process a breeze and she was very friendly and cheerful. I wish all my customer experiences with other companies were this positive.

  37. Every time I need anything from Evergreen, from a second trash can, to a bear question, to a need for documentation..they are ALWAYS more than happy to help. When I call Lisa Meyer, just the way she answers the phone makes me smile! She is …

  38. I live in bear country. That’s a fact. I paid $300 to purchase a bear-proof can so my trash would stay in the can. Somehow, the Evergreen Disposal driver threw my entire can in his truck. Due to safety protocols, he is not able to retrieve …

  39. I just built a new home and set up for garbage pick up with evergreen disposal. I was beyond impressed with my experience over the phone with Lisa Meyer. She is professional and incredibly informative to their services. I appreciate the …

  40. I wanted to thank Lisa especially for her help in resolving an issue with pickup. She was able to explain the policies and provide me information to not only resolve the issue in the future but also went the extra mile for a short-term fix. She is a wonderful asset to the company.

  41. Excellent service! Lisa is wonderful – she noticed my card listed for autopay had expired and called me so my trash can would not get pulled from the street (which would have been a nasty surprise)! She went above and beyond in helping me set up a new online account as well. Thanks for the great service, Lisa!!

  42. I called and spoke with Lisa today, she was friendly and kind. My trash can was clogged and not emptying. She immediately called the driver and had him come take care of the problem. I appreciate the kindness and hard work of this company!

  43. This company has the worst customer service I have ever seen. They advised me on where to get a bear proof can that cost me $300 to keep the bears out. Then I get a call that the driver threw my bear proof can in the truck and crushed it. …

  44. Didn’t pick up our trash for 4 weeks without ever telling us. After calling several times and trying to find a solution they ultimately told us their driver won’t service our street.

  45. I have the BEST G-Man! Friendly, professional and courteous! On the rare occasions I haven’t pulled my container out the night before I get a Beep! Beep! in the morning!! 😊 …

  46. Worst garbage and card board pick up service ever. We have had nothing but trouble with Evergreen at our business. They always have many excuses for not picking up and will charge you or the landlord anyway. Use anyone else if you can.

  47. My grandfather passed away sooner than expected and my family and I were only in town for a few days. We wanted to help my grandmother while we were here and needed a rollout dumpster to clean out her garage. When I called Tracy at …

  48. Cannot be happier. I forgot to take out the garbage dumpster out this morning and my wife hurried home but missed them by a minute or so. The gentleman got out of the truck, went up our driveway and took it to the truck. Totally out of his way and not expected but made our day. So appreciated

  49. They didn’t really preform anything above. I Called ahead of time to let them know I had extra garbage to pick up along with the garbage cans they normally empty for me. And they grabbed just one bag I had outside of my cans and left both …

  50. The customer service really has gone downhill recently. Every now and then the driver does not empty our trash can completely. Yesterday my husband called and the woman he spoke with told him she would need to get the drivers side of the …

  51. I called to request new service. Sherry was very professional and responsive. She sent and responded to my application very quickly. My trash barrel was delivered to my home the same day.

  52. I continue to have issues getting my garbage picked up. I have communicated with the office and the driver. I have moved my can to where the driver would like it located. The can is always set out the night before. Trying to work with …

  53. Service is always consistent and reliable. This week my route driver saw me raking my yard and had two bags of debris and stopped his truck and offered to help with handling the bags and tossing them in his truck, saving me a trip to the dump. Thank you!

  54. They do dump on time each week without fail. However, if you need extra dumps or anything beyond weekly dumping then they are very hard to work with. They overcharge every cent they can when possible. Even when you do exactly what they …

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