An acute care hospital provides short-term inpatient care for patients with injuries or short-term illnesses who are ideally expected to fully recover … See more
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Saturday
Open 24 hours
Eevergreen health overcharge my visit and lack of a reasonable explanation: I was told “everyone is charged for this fee” and “I am just an employee” without a good reasoning.
I went there for a VP Shunt removal back in July of 2012. The Doctors and surgeons there were outstanding!! Thank you guys for everything you have done for me!!
The staff are doing a fabulous job taking care of my cousin & delivering her new twins boys N & J. Thank you Evergreen staff for your care & compassion in taking great care of my cousins😁 💗 …
was sent there for an ultrasound because of severe leg pain and fear of blood clot was sent home three hours later now pain relief at all no blood clot just told to go take asprin
I am not happy at all with this place.
I received a bill in the mail for a visit back in July. First of, I waited for almost an hour to get a scheduled appointment and than the bill in the mail and I …
Nice place with nice people….Check-in was speedy, the Emergency Room was clean and actually smelled fresh, back in the back room I was treated well, as for the High Blood pressure well that’s too many lattes for you.
My Dad is currently at this hospital. I’m not impressed with how long it’s taking for testing, results and service. If you all can’t figure out what’s going on with him or at least get a test going to find out, I would be more than happy to take him out of there. Been in the medical field for 13 years and you guys are sllooow.
Awful service! Was admitted for depression and had wait eight hours to see social worker.One social worker to see many patients.Said they were busy,No excuse.Would not get back to me when I asked how much longer.Get it together evergreen.
I called this morning to ask if I should take more medication for my symptoms and the RN that answered the phone was so bubbly and her smile came through the telephone. Thank you Jennifer for a great call back.
Doctors and staff are amazing, and I could easily give them all five stars.
Their billing department, on the other hand, Just a bunch of morons that don’t know their duties and responsibilities.
I am about to have my third child at Evergreen and the care is the best. I also love the ER staff and attention they give. Highly recommend this hospital!
Very efficient, attentive, empathetic, and professional staff at the ER. Not that anyone should wish to end up at the ER, taking my son there was a very positive experience. Thank you!
Terrible place…was administered an overdose of dilaudid in the recovery room that led to a cardio respiratory arrest and seve heart problems, which the doctors denied and refused me care for. Seven heart procedure later, I am still struggling.
Don’t ever go there for any cardiac issues! They will think you’re faking it. They don’t assess you or care. The ER nursing staff are rude and confrontational. Will never go back.
Being elderly, I have been to the Evergreen Hospital and medical clinics several time times. I have always received excellent care. I am very impressed with their high level of care and professionalism.
This place is not a hospital, it’s a business. They put profit ahead of the welfare of their patients. Cold, unresponsive, and full of disinformation. Don’t be fooled by their fancy new campus. They built this place with blood money – literally.
Terrible terrible place to go!! Spent the last 10 hours here and they treated my family like ****! Avoid this place at all cost! Poor service and lack of care! No care for the patient. Unless you want to waste time and money! We waited …
Been rolling around on the lobby floor for almost 3hrs now. Some kind of back issue. I have had a sciatic nerve thing come up a couple times. I assume that’s what it is again. Hopefully not a kidney issue. If I ever get seen I’ll let ya know what I think.
Had my baby here, awesome doctor, nurses and anesthesiologist for my c-section. Great experience! The nurses went above and beyond when I was exhausted. Thank you
Absolute worst doctor I’ve ever visited. Felt like I was visiting a robot. Incompetent and the charges are ridiculous for blood work. After two visits I came out nearly $1000 short and they couldn’t diagnose my problem. Stay away if you want a decent physician.
Having lived in Woodinville and now Kirkland for more than 30 years, Evergreen Hospital has been a fixture in my life. Each of my three children was born at EGH, members of my family have been employees of EGH, and when I was an EMT with …
Tricked me into going to the ER when it was blatant that I just wanted to get a walk-in appointment. They were extremely quick to send me in and give me a single shot just to charge me a massive ER bill. Then they gave me extreme attitude about it afterwards. DO NOT GO HERE EVER!
If you want good care DO NOT go here- the nurses are rated some of the worst in the state (I’d say based on my personal experience the country) – they are careless and could care less about you- Avoid at all cost- …
Wait time is a killer at the urgent care, we just spent 2+ hours waiting for a room while my wife was in pain in the waiting room, after being referred from primary care. We walked past a ton of open rooms on our way over and they kept us waiting in chairs with tailbone pain when she needed to lie down.
If in an emergency do not come here. Was having an allergic reaction and was told to wait and was not helped in over an hour. My throat was closing my chest was hurting and my body was tingling and no one would help. I tried informing them and they did nothing. Horrible service.
The hospital is so good. The nurses are also friendly and help us everything. I think they deserve a raise ( Mary and Dawda). We are very pleased with this visit!
I am grateful with all medical stuff at Evergreen Hospital because of the attention, care, and kindness that they showed to my Daughter when she was having my first granddaughter, Thank you so much!
Dr Santoro is an amazing Orthopedic surgeon. My wife researched many knee replacement doctors and thankfully found Dr Santoro. His bedside manor is incredible. She had zero complications and the recovery went smoothly.
I will never come here knowing Krystal Haynes works here she decided to message me after my uncle just passed away, I do not know her at all she randomly messaged me. but she just wanted to let a grieving family know she was glad he was …
Unbelievable!!! I came like a patient. First they try to not give me a help by sending me to urgent care second one nurse got a call while other one trying to get my information that nurse was laughing on the phone so loud. I never was that disrespectful!!!
Exceptional staff, beautiful facility, and the kindest and most caring providers you could ask for. Their NICU saved my baby’s life and I am forever grateful for the care we received here.
Was sent in on Dr. Orders and the doctor was so rude. I was having breathing issues do to asthma. And he did not even want too here me and my concern. My husband stood for my treatment and the doc tried to ignore us.
I have (unfortunately!) been to this hospital on a few occasions for myself, friends and family. The staff here is easily one of the best I have ever encountered and worked with. Friendly, personable, fun, and connects with you. I definitely recommend them.
Thanks to all Doctors and Medical staff.
God has a lot of angels working in Evergreen Hospital; they save my life.
I don’t have enough words to said thank you everybody., I Love this place, Amazing, professional staff.
My mother was here today, she felt very sick and knows little English. When she asked for an interpreter they did not have one in person. They are using interpreter by phone, however phone didn’t work and my mother didn’t know what was …
Absolutely some of the rudest people I’ve ever met. Rihanna especially has an attitude that is bigger then I have ever experienced with an individual. That girl needs to learn some customer service. The way she speaks to people in person as …
The efficiency is lower than ever. 🙁 I‘ve waited for 2 hours until I had a room. And waited for more than 1 hour for the final work, like pulling the needle out etc, so my hospital time was from 9:30 PM all the way to 4:00 AM. It’s around six and half hours for a vomit. 🙁 But the equipment is good.
This hospital is more like a county jail hospital – the handcuffs my girlfriend who has her back broken in 7 places after a motorcycle accident that happened several years ago got hospitalized for 8 weeks. First four to five days was okay, …
Brother emergency shortness of breath. Excellent care, kind, high tech,modern new, super clean, professional to the plus star degree and Doctor Kim, cardiology, saved my brother’s life and is a SAINT.
Ps. Food is excellent!
A so call claimed head nurse in the triage department needs to learn about customer service and how to talk to patient’s family.
Out of nowhere this nurse was attacking me verbally about wearing a gown without …
Decent care, semi-long ER wait lines, the worst billing services possible. I’m being called by collections on a bill that was never sent to, nor shows up properly in (any) of the billing departments onsite at Evergreen (Kirkland). I’ve …
They have a great quality system, with many checks built in to prevent errors and provide efficient service. I love the fact that they focus on non-infectious issues, so I can drop in frequently for labwork without being exposed to …
I really like this Hospital . The 24 hour nurses hotline is really convenient and they’re always really courteous. I find it completely ridiculous people are complaining about wait times in the emergency room. . . . When it’s a hospital and you’re not a princess .! The world doesn’t revolve around you. You have to wait your turn.
I went to this location to get my abnormal heart beat checked. They sat me down in one of the rooms and the gave me an EKG and provided an xray and took blood samples after about 3 or 4 hours of waiting for the results they came back and …
Good Hospital! Bad ER! Uncaring, uncompassionate, unkind Drs and Nurses who, like Teachers that NEED TO Retire, so do the Majority of them!!
EVERYONE, who is NOT IN ER are pretty Awesome! I’ve been seeing Drs there for Years and they’re Caring, Kind and Compassionate!
I haven’t even been here yet and I’m already disappointed with the customer service I got just trying to set up an EMG appointment for my carpal tunnel in my wrist. I was bounced from department to department only for the them to tell me …
Went to the ER with my twenty-one year old son who has Prader-Willi syndrome. Symptoms: Not eating, refusing food, twisted CPish type posture, swallowing problems with three serious choking incidents in the last year, two requiring …
Visiting my son in Seattle I ended up in Evergreen ER and a subsequent surgery. Dr. Chu, Dr. Gregush and the entire team took great care of me and I am so grateful! Big shout-out to the awesome teams on 5 Blue and 7 Purple who made my stay and recovery perfectly pleasant!
This is specifically for Evergreen Hospital’s billing department. This facility charged my family for an ED visit. The patient has medical insurance and after more than 10 separate contacts with billing, they repeatedly do NOT document …
Do not come here; you’re better off going no where than coming here.
I came in at 215pm on an AMBULANCE with a torn patella tendon. They told me it’s going to be a hour until I get an MRI then I can leave. That was 3 hours ago …
I have been a patient at Evergreen Hospital 2 times. Both through E.R. admittance. Gladly I can say I lived and have found a Med. facility that meets my healhcare needs at one location.Which makes scheduling for appointments, tests much …
My daughter was admitted here for shortness of breath, the ER Phyisican said her chest X-ray looked horrible. They admitted her and said she had pneumonia. Blasted her with antibiotics and said after 5 days it wasn’t bacteria pneumonia, I …
So I took my dad to Evergreen today for out patient procedure. He was scheduled at 7:30 and surgery at 8:15 they got Is right in waited maybe 5 min to get checked in we receive the paperwork and before we got it done they took us back to …
3rd baby here. Always been very good and very comfortable. Love Dr. Cook. This last time has been outstanding. The nurses are a diverse group and to a person were exceptionally personable and offered efficient and responsive care.
I have been a patient for over 10 years…love my doctors, but their phone system has recently changed and it is next to impossible to reach the Multiple Sclerosis Center. The call goes to a “bank” of receptionists who are not helpful or …
WORST experience with an ER. VERY slow response to the nurse button. My I.V. was causing me extreme pain. Took way too long for the nurse to walk into my room and find out what’s wrong. The whole time I was there they could care less about …
I work in healthcare so I have extremely high standards when it comes to healthcare providers and facilities where I am seen. EvergreenHealth makes my life so much easier. Whenever I need something I login to the portal and message my …
EvergreenHealth Medical Center is our ‘Go-To’ for my family’s medical health. From our primary care physician in the Canyon Park location, to the ‘Big Kahuna’ main campus in Kirkland. The last few years, both my husband and myself have …
This team of er professionals lost my info and placed me in a room outside the normal er, subsequently forgetting me for 7hours through the morning until 4am. After about 7 hours and me asking intermittently what was going on, they finally …
Everything was going great until I came across a Doctor who clearly couldn’t understand how a Native American new as much I did about the limitations of the ER. This Doctor walked out on me and told me to go somewhere else because he …
I had the most amazing nurse last night in the ER by the name of Hillary . She has the best bedside manners. Very compassionate. I truly appreciate the time you took with me. You are a Rockstar in my book my dear.
Been going to the same doctor all my life, but apparently Evergreen can’t even keep accurate payment records anymore so I’ve been consistently having to pay extra bills or risk being sent to collections over a $10 bill. Also didn’t get any …
Every aspect of this surgical experience was explained in great detail and all pertinent questions were answered in an easy to understand format to me. Very professional and friendly atmosphere from start to finish. Total knee replacement …
Went in for pre op and the people were amazing! I usually get stuck several times when getting blood drawn but this gal stuck me once and I am a very hard stick. The process of getting pre op tests done is so streamlined it was not …
While visiting my son on vacation ( 2200 miles from home) was taken there by ambulance with acute Afib. Heart rate was 180 plus. Went into the ER rightaway. Not too bad of lines at 3a.m.,,,, LOL. Staff was great got me back to almost …
Don’t go here! The nurses do not do their job. They will take you off of a drip that was given by a doctor because they don’t read charts. They do not know how to work or maintain an IV. They do not check in on their patients. They have …
I had my baby at Evergreen last year and loved Dr. Dydell. Some of the nurses were great and some were not so nice but I expect that’s to be expected wherever you go. The reason I am rating Evergreen health only 3 stars is because the …
Most horrible place a patient can think of going to.. If you have any other option to go, please go there and dont go to Evergreen. Patient is just a money making machine for them and they are not at all connected with you to help you solve …
Unless you are dying, plan on a long wait and if you are not insured plan on spending more than $4,500.00 at the point that they take your blood pressure, then $50,000 for anything beyond that. I felt like I was robbed after spending an …
Will NEVER use an evergreen health facility again. Have had nothing but bad experience after bad experience including a forced induction in 2008 when I was 37 weeks pregnant for NO VALID health reason. then the Dr LIED on my chart and said …
Long wait times at EvergreenHealth emergency department!! My wife and I waited 5.5 hours through the whole process. The doctor spent about 15-20 minutes evaluating my wife (evaluated her for about 10 minutes, took a 20 minute phone call, …
New moms beware! Went to the Women’s clinic for a lactation consultation and was charged TWICE for the visit. $250 for mom and $250 for baby is what was explained. While the nurse helping was nice, I was very rushed, the hospital made me do …
Dr. Padgett and the nurses treated my daughter with such great care when she came in with a head wound. Always a short wait and the staff is wonderful.
Evergreen Hospital emergency room was the worst emergency room experience I’ve ever had. I went in for an emergency hand incident to ensure nothing was broken. Two and a half hours later, I walk out with a $1200 bill for nothing but …
I hate this hospital with all my heart!!! I recently moved out here and was pregnant at the time and due to the fact I didn’t have a doctor I decided to go with Evergreen’s Women’s Clinic…I was in my first trimester and had an ultrasound …
If there was less than 1 star, that would be my review. My son had a sledding accident and broke his collar bone in 4 or 5 pieces. He went to the ER and an x-ray was taken. The doctor came out, looking at the x-ray shaking his head …
The service here is so unprofessional. When I got in , no warm blanket was given , I was even hooked up to a monitor despite the symptoms I came in for . …
I have had the opportunity (though not my ideal activity)!to spend time at the emergency room about 5 times!!!! I always have felt really cared for in a more than competent manner! I have always been fully informed. The staff is professional & knowledgeable! We are so fortunate to have this great facility in our community!
Very rude customer service for one particular nurse. She obviously felt like she was highly above everyone and treated her patients like they didn’t matter. I can see by the comments that some people have probably encountered the same …
I came to the er after having a seizure from severe opioid withdrawal and was treated horribly in every way possible. And was kicked out after just a few hours and a couple IV fluid packs at 2AM and expected to fend for myself to get home …
Emergency room very good… They got my 90-year-old mother in law straight in. The reason for this review is I had to tell you we had the most amazing nurse ever her name was Alex. I sure hope you get her if you’re ever in this hospital.❤️
I am very disappoint in the care and lack of consideration this hospital gave to my 94 year old mother. They didn’t take the time to properly bath her or wash her hair. How can a person heal if they feel and smell miserable. After …
This is the most amazing hospital. I’m so happy my husband is getting the best care ever the whole staff is just wonderful. I would recommend anyone to this hospital they deserve the highest stars I could give them
we’ve had to go to the ER on 3 different occasions for stitches twice and broken bone once, never less than a 3 hour wait. This time they sent me to the Redmond Evergreen ER after waiting 3 hrs at the Kirkland ER, only to be told by them …
Worst hospital in the nation to give birth! Very demeaning experience. Was there as inpatient for about 5 days. Cold, dismissive, nurses, nobody in NICU!!! Premature son got diaper rash. Nobody flushed my IV and I still have significant …
I have been a patient with Evergreen for 3 years now. I recently delivered my daughter at Evergreen of Kirkland. I am very happy with my doctors, nurses and the care I received! The birthing rooms are very nice and I love the parent-baby …
My experience with Evergreen was VERY UNSATISFACTORY. While the facilities are beautiful and the art work in the halls is very attractive, that is about the only good thing I can say for Evergreen. …
I’ve been a healthcare professional for over 28y. I was treated professionally with attentive kindess during a recent inpatient episode. Everyone was knwoledgeable, thorough, and it was evident safety was the top priority. EvergreenHealth Medical Center is the best of the best.
I love all the staff and my OB at Evergreen, Kirkland. I was provided with such a wonderful experience with my 1st pregnancy at Evergreen that I went back to them for my 2nd pregnancy. My OB, Dr. Cook, is such a great doctor. He listened …
When our 4 yo broke his leg we brought him to Evergreen. The care was incredible, doctors, nurses and admin where thorough and loving at the same time. We will choose Evergreen first if a hospital is needed in our family again. Thank you!
Emergency room wait is absolutely ridiculous I’ve never seen such a long wait at any emergency room especially for the fact that there emergency room is empty .. sat here and also watched a sick little 7 year boy puking and so sick sit in …
My boyfriend came here in an ambulance after busting out his knee. He was in considerable pain, and as soon as we got into the patient room, some guy named David Stowe (who was in no way involved in treating him) walked into the room, …
The doctors are fine and the facilities are fine. But billing is an absolute NIGHTMARE. Hidden costs that make no sense, doctor fees and hospital fees are all separately charged will nickle and dime you. Further, they don’t communicate with …
Stay away from Coral 320! My wife’s OB asked us to come back to do a ‘check’ there in 3 days after having a new baby in the hospital. Mom and baby were all good and a nurse did some basic checks like blood pressure and baby weight. Then I …
I got denied my appointment because I had my child with me they told me after I drove here that she couldn’t come and that I need to leave my kid in my car in a busy parking garage to be seen. I had no one to watch my kid I had no choice and they still refused medical services with no understanding. Very disappointed in their service.
Showed up for an emergency, nobody was there to help my wife. I had to go asking around for a wheelchair. Eventually got her inside, parked, and went inside. They “checked her in” got our information, and then told us it would be a 3 …
This is the best hospital I have ever been a patient at. The doctors and nurses are empathetic and helpful and unlike at other facilities, have never dismissed my concerns or my health. I had a very complicated pregnancy and MFM, labor and …
My mother had a knee surgery with Dr. Badger and he referred her to an awful physical therapist at their facility named Lori. Stay away from this lady!! She is neglectful and unkind. Got the impression she hated her job, she was very …
Looks like a lot of doctors have given up their practice due to the fear of covid etc. Having a hard time getting an appointment for my wife related to obs gynae. …
The labor and delivery unit here is amazing! Every person I encountered from checking in, to the nurses, to the OBs were nothing short of amazing. I’d like to give big recognition to Janice my L&D nurse, without her (and my husband) I would …
Just had surgery and basically plopped in a room. Was not offered any water, had to ask 3 times. Asked about dinner never heard anything. 2 hours later a dinner just shows up….after my husband went and got me dinner. …
No wait, very professional, helpful as well as thorough staff and Doctors. All of the services and departments coordinate together, and this is excellent to go to for when your normal primary care doctor is not available. They provide flu …
I went there in the middle of the night for an emergency. They told me I had a $350 copay for emergency room visits. I was surprised but paid it. When my insurance came I saw I had no copay. I got the hospital bill, but my payment hadn’t …
It’s extremely disheartening when an establishment, especially a Hospital chooses profit over the welfare of their patients. Today I went into Evergreen hospital emeregency room after getting into an accident in February; to be seen because …
I’m having lower abdominal pain since 4 days ago and yesterday went to the EvergreenHealth ER, a top 5 hospital in PNW! Took a while to check-in and after an hour of waiting to get assigned a room, I just gave up and went back home!!! …
If I could leave a zero star review I would. This organization is horrible. You are just a number. When you go for a visit, it’s literally 20 minutes or less. You are rushed, and made to feel like an inconvenience when you ask questions …
I just received very outstanding care in the maternal ward. I was very impressed! I heard it was busy before we came but I wouldn’t have known otherwise because I was never left alone and got such excellent care. Dr Davis and 2 nurses …
My mom, who is 69 and disabled, has been treated exceptionally well at Evergreen. After 18 major surgeries we’ve been to plenty of hospitals and this is one of the best. I am so thankful to all of the staff and medical staff — they have …
The care that I got in the ER was fantastic. The hospital staff did a great job a follow up and ensured my regular Dr was kept in the loop. All of the support staff was attentive and empathetic. Not a single billing or insurance issue.
I have been going to the wound clinic at this place for 4 years and I’m really satisfied with their work especially with Molly she is the nurse practitioner very qualified she’s good at her work
This place charged me over $100k for a medication. They then made ZERO NOTES about having given me that treatment. I have since moved on to a MUCH BETTER hospital because this place just made mistake after mistake (including some near fatal …
Ethical problem. My disabled son was having an anxiety/panic attack. I called EMS for transport. The fire department was gracious, kind and helped by calling an ambulance to transport my 24to Son. I arrived, by my personal car, …
My pregnant wife was admitted two weeks early due to complications. We stayed a few nights in the birthing ward and we’re then housed upstairs by the NICU, where post-cesarean mothers are housed. …
I had messed up my back and it was a lot worse 36 hours later. I phoned the nurse line (for Evergreen) and the nurse advised that I come in to the ER because I couldn’t control the pain myself. I asked the nurse to fax over what we talked …
Thank you to the amazing staff that took care of me while I was in the hospital. Everyone truly went above and beyond. You can tell that the nurses and CNAs truly care about their patients. Big shout out to Schantel and Natasha who were defenitly my favorite nurses while I was there.
This is the only hospital I would ever want to go! I had a seizure that left me screaming and fighting anyone near me. When I came out of it, the nurses and doctors were so understanding and kind. I’ve had many stays here and as I said, I …
ER visitor policy is one visitor unwavering even with me being a healthcare professional in full ppe n95 and eye protection. Take your business to Tacoma General and Mary Bridge Children’s where they allow visitors in the Emergency Room.
Be extremely careful with the billing practices here. Even if this in-network and the procedure is covered by your insurance, they will end up charging you the entire bill because they don’t respond to queries from the insurance companies.
Worst hospital experience ever. The ER doctor was dismissive and rude while I’m obviously extremely ill and in pain. They wouldn’t help me because the doctor would not listen to me and dismissed it as “the flu” even though they did no tests …
Great rooms. Kind and helpful staff. Parking garage is free (as of 1/25/19, anyway). The patient meals are very good. I am an active big guy and I simply asked about getting enough portion to eat. They fixed me up with plenty to eat and I …
I had such a great experience giving birth at Evergreen! The doctors and nurses were very kind and obliging. Even though Dr. Baquero was out of town the week of my delivery she still sent me a handwritten note to say congratulations. My …
Very friendly staff. Very respectful and very polite. Following covid 19 procedures to the letter. However, the emergency room ia unnecessarily crowded with 5+ hours of waiting time. It seems to be shortage or slowness from the staff or something.
If you have an emergency DO NOT GO HERE!!!! There is no priority to those who are in extreme pain or are extremely ill, you will have to wait until people with fevers get checked out. Awful service, terrible communication, overall a …
Worst billing service ever! They are rude, incompetent and just do not care about patients. They pushed us to make payments without providing clear explanations or properly filing insurance. As a result, we over paid for the services and …
In December 2018 I went into out patient day surgery for a battery change for my interstim. I was there for 1 1/2 hrs only and received a bill for 4,002.00! I phoned the business office and since my husband retired and I’m on Medicare they …
This hospitals billing department is atrocious, they sent my hospital bills to the wrong insurance company after I gave them the correct insurance card during my visit. We’ve had the biggest headache trying to get them to resubmit charges …
Currently on-hold again attempting to get an update on a patient. This is my third attempt toady. Rose who answered the incoming call continues to connect me to those who are not answering after 7 minutes… I am so frustrated not knowing …
Avoid this hospital if you can. I was hospitalized for pancreatitis and in terrible pain the whole time I got stuck in the ER for 2 days. When I brought up I was in terrible pain they said they weren’t willing to do anything and sent me …
Usually the hospital itself is pretty good but it’s pretty annoying that I called pre-registration today like I was directed to from my OBGYN. I was on hold for over an hour and a half. Nobody bothered to even help me. Supposed to register …
I was to the Emergency Room in July! I was very sick! I can’t say enough about the excellent care I received! All the doctors I saw were very caring! The nursing staff was very good too! Thank you to everyone, I am doing great!
Great place, lots and lots of care and people made our delivery pleasant. I guess this place was on top 10 hospitals in USA in 2006 . We felt very comfortable here.
People are really nice here. Although my case is rare to many, I did get step by step guidance on how to fix the error in my vaccine record. In the process, people are really patient as well. Special thanks to Terri Keltner’s help. Supper efficient, and super helpful!
My Doctor is located in this building so I visit regularly. It’s a nice building, easy to find your way around, and pleasant atmosphere. There’s adequate parking in the structure adjacent to the building. Lots of wheelchair accessable …
Very upset!!!! I had very good care here 4 yrs ago. But today I am being harassed and was turned into collections for a phony bill!!!!
My surgery was pre authorized and I was quoted a bill from my doctor, the …
Worst billing service ever , so rude ,they are like a bully .I have primary and secondary insurance from reputed companies even with that this billing department keep sending me bills that my insurance company had already processed and said …
Tried to get back on my ADHD medication I had been taking for 10+ years after moving here from the Midwest. The nurse practitioner that saw me (no doctor even showed up) accused me of having drug seeking behavior so they wouldn’t prescribe …
Its nightmare having c-section and stay in this hospital. food is given very limited with half cooked rice ,everything else they ration 🙁
If you ask sanitary pads- we are running out and we have only small ones no more …
I had both knees replaced sequentially at this hospital. The standard of care was rigorously followed and considerably exceeded. All staff, regardless of function, went out of their way way to be helpful, courteous, kind, considerate, …
I used to work at the hospital before they remodeled the Emergency Room. It was great service and people were seen much faster. The on call nurse sent me to the ER at the beginning of this month (August 2021). She wanted to call 911 to …
Worst place ever I went to check in and told them that I have pain in my lungs when I breath or stand or do anything, they told me to wait for 8 hours in the lobby and no one even decided to help me when I was in pain. All the nurse and attendants were just talking and using their phones while I was in pain
I have contacted the hospital MULTIPLE times over the course of several hours to get an update on my MIL, and every single time I immediately get “please hole while we connect you to the next available staff member” on a rapid loop, before the line gets disconnected.
I’ve had both of my children here and an appendectomy. The doctors and staff are always amazing. Although with covid, it delayed my induction a few days, everything went smoothly. They treated my son in the NICU and made sure he was ready to go home. Thank you for your service!
I went in for care for numerous things that were going wrong, and instead of running tests or doing X-rays to try to figure out the problem, I was given pain meds, told to see a specialist and was discharged. No help what so ever as to why …
I was hospitalized with Pneumonia for 10 days and I can not say enough good things.
I felt cared for by the staff and was treated exceptionally by my Doctor’s. …
ER nurse assaulted me when I came in with a kidney stone. She shoved me and told me to be quiet and then told me to speak up while I was crying in pain with a barf bag over my mouth. Filed a report with the police and having to go down …
This is the most poorly designed building I’ve ever had to enter. And no one knows where to send you. Very confusing. Directions are very poorly posted. The color coded system is more confusing than it’s worth.
Worse ER in puget sound, unfriendly staff, specially Robin at the front desk ER who was acting more like he wanted to hurt me instead of helping me, his attitude was condescending towards people with different ethnic backgrounds and …
One of the worst gyn hospitals . Did not have a good experience from the beginning. The front desk always takes a long time to attend the patients at the tan building . Showed up to the appointment at 12:05 pm . None was at the front desk . …
We have a wonderful experience delivering a baby at this hospital. All the staff went above and beyond during our stay and the OB’s are the best in the area. Definitely recommend here over what we’ve heard from friends about Overlook or on the Seattle side.
The folks in the ICU saved my life. From the paramedics to the doctors to the nursing staff…everyone was professional, personable, and took excellent care of me. i would have died without their quick, expert intervention. Thank you for saving my life, and for putting up with me even when…especially when I was difficult.
Hospital staff and care was amazing. Billing department has truly been a nightmare. If there were no stars option I would still give 1 star because the actual care was amazing. It’s sad that the billing department has been such a hassle …
Love this hospital and it’s staff. Everyone is so personable and kind, and they are so efficient and organized. The hospital is clean, easily navigable, and will be even more beautiful when it’s renovations are done. Our entire extended …
Waiting on the phone for over 40 minutes now for an appointment, but nobody picks up. Of late, they are always like this, impossible to reach a human. Guess they think their customers’ time has no value. Oh, they got a call back feature that I tried once in the past, but nobody ever called.
hospitalization on floor 5 (step down cardiac/neuro) was a wonderful experience with competency in care, and compassion. i highly recommend this floor for care, and would like to recognize jazz, and another nurse who worked with jazz (eva?) …
I was in a car accident last weekend and got transferred to the ER this hospital end up with the heart procedure. I am very blessing that got the very excellent care from the hospital. The Doctors and nurses soo amazing, they are my Hero , …
I was transported from Monroe Evergreen because after ultrasounds and CT scan it was believed to be an urgent ovarian torsion causing my excruciating pain, that got barely a bit better with morphine or such. Monroe team contacted Kirkland …
This place was horrible. Do not let your kid or anyone for that matter in this hospital. 0 stars if I could. They don’t show it in the photos of course but the first floor has two rooms that I know of where they treat you horribly. …
I can’t even begin to describe how exceptional the staff was. I came in with so much pain and they were swift and took exceptional care of me my entire visit. I’ve been to other hospitals and I can tell you non of them even compare to the level of care given at EvergreenHealth. Thank you all so much for taking exceptional care of me.
Tried calling their billing phone number multiple times to be greeted with no response or unreasonable wait times. Left a voicemail and no call back either. My insurance claim was denied because they sent insufficient data to the insurance …
The Hospital is fine, but they have the very worst billing department! They DON’T work with your insurance company and we always end up paying way more than our annual co-insurance limit! And the surprise bills! I took my daughter in to …
Well Im no expert at reviewing hospitals but I have to say I don’t think it gets better than this. I was seen promptly after coming in around midnight because of a sharp pain in my gut(appendicitis). Every Doctor, nurse, and assistant I …
Never go here. It is impossible to get hold of someone on the phone. After doing my labwork, I am waiting for a week to get a response from my provider. I have been trying to contact them everyday. Just spending hours waiting on the phone. Hate switching from Kaiser.
Thx to all the ER staff and the staff on Silver 8th floor. You all took great care of my mother for 5 days and made her very comfortable there. And as a visitor, you all also made sure I had what I needed. Hug love to you all!!!!!
If no stars were an option, I would have chosen that. My hospital stay when I was having my baby was fine, 6 months later I have not gotten one single bill. I’ve called endlessly to get a statement of what is owed on my account with no one …
11/16/2022 between 8:30-11:30am I had my 3hr diabetic test in Labcorp. Came out and my car was scratched. I called the security dept to check on surveillance camera and they have none, they hold no responsibility. Not a safe place to be in if something were to happen to me.
If you need to go to an ER please go somewhere else. There were people waiting 9+ hours with serious conditions waiting to be helped. People convulsing on the floor in pain and one of the workers said that they had ambulances backed up …
I went for a annual. The day I made the appointment they were in- network. Then I received a bill. Apparently they were not in- network. When I checked in it would have been nice to know this. Now I have to pay out of pocket. BAIT and SWITCH. Run!
Unfortunately the policies and procedures in the NICU are far behind the research of what is best for a premature baby. Instead of trusting our team to provide the best care I had to fight every step of the way for everything from delayed cord clamping and skin to skin to nursing.
Been with Dr. Anderson for over twenty years. He is an excellent doctor, however my ability to contact a human or get help has gone the hell in a handbasket. Been needing refill on non-narcotic script for nausea. This medicine helps keep me …
Horrible. I did not want to go to ER but my Dr’s office insisted due to the fact I was peeing blood. I had gotten sick while in visiting Mexico (year old trip planned while I WAS employed) & among other things they prescribed injectable …
This is my preferred hospital. I have unfortunately needed emergent care often in my life and Evergreen is my favorite hospital to go to. I know I am getting some of the best care when I go here for help. The ER may have a long wait time but that is true to every ER.
My father came in after having 3 seizures and was then admitted into the hospital. Initially we had great service, but after they gave him medication (under the pretense he had withdrawals from a benzodiazepine) was discharged. During …
Terrible customer service and worst billing department, they have no patience and forward your personal details to third party for collection if your insurance missed paying. I had my baby here but now I am never going to be back here. Doctor Cook was the only good thing at this hospital.
My father died at the hospital 07/24/22. I am in my 20s, I was alone and his death was unexpected. This was a very hard time for me. I pressed the nurse call button because I believed he had passed away. A CNA came in, I told her that I …
I was a tourist from Canada who went in to the ER. I explained that I am a tourist and dont have insurance
multiple times to the care team. Firstly I had to wait quite long to even speak …
The billing department is by far the worst. I can’t even begin to explain the problems I have had. Although my Doctor was a very nice man, I would never go this clinic again just so I didn’t have to deal with the billing department. Did …
Listen and go literary anywhere else! Horrible customer service made my mom who came in with the ambulance wait for so long with severe pain. She wasn’t the only one there was another person came in via ambulance and also waited with …
My wife and daughter were treated with the highest level of care here. I’m forever thankful to the nurses, doctors, and other staff that made us feel safe and informed during our stay.
Their Cancer Care Team is above and beyond exemplarary! Dr. Tobin did my surgery, and did so with care for both my physical and mental well-being, which I am truly grateful for. The Radiation Staff were friendly, and made my daily trips …
My girlfriend was recently at Evergreen hospital for a surgery requiring her to stay multiple days. Everyone from pre operation to post operation was extremely attentive, caring, thoughtful, and informative. I had to ask many staff members …
Please change the name to Never Green or Evergreive. Went to Emergency in Kirkland since my 3 year old son was sick – the person came out and said the wait time is 5.5 hours without even asking for the purpose of the visit(as if I was …
Nothing but a wonderful experience at Evergreen! We started working with maternal fetal medicine department at week 20 of our pregnancy – all their staff was great, but Dr Wall was an absolute star for us. He has an incredible ability to …
Incompetent billing office! For 6 months now, Evergreen has been unable to understand how to deal with my out-of-state insurance. I thought that after a long conversation yesterday, they had finally understood how to bill my insurance. …
Was there in PCU for multiple days. Received great care and was treated very good. All my care team were great. But I’d single Ody out for outstanding care. He was such a good soul. Very welcoming young man.
Emergency room was very busy but staff was very efficient and friendly and the nurses and doctor were amazing. They took great care of my son who was injured at work during an armed robbery. We are blessed to have them close by.
Evergreen Health continues to amaze me with great doctors, and staff.
However, the visiting policy, and accompanying policy with loved ones is a joke. My wife has been dealing with a medical crisis for sometime, and recently we …
I received a knee replacement late 2019 from a physician at the spine and sports medicine clinic. Because of the start of the Covid epidemic they cancelled my physical therapy early before complete rehab. My knee has been in pain since then …
Went in to ER with high blood pressure. And was eventually admitted in. Can’t say more about the staff in ICU. Especially RN Darryl and Janette. Super friendly and kept my hopes up while I was going through the rough patch. …
Nurses and doctors here are cold and callous. It’s as if they don’t want to be bothered by your sick loved one. I feel the bare minimum is done, nothing more and less than expected. They just want you to hurry up and make final …
Staff is friendly. Facilities are clean. But this is twice now they’ve failed at their basic duty of being a hospital. I spent ten hours there yesterday, looking for answers about my sudden-onset week-long abdominal pain and constant …
Go anywhere else. Seriously worth it, I only went because it was close. I’m a type one diabetic that was experiencing horrific pain in my back area. Throwing up, and shivering. Turns out it was a bladder/kidney infection but what was …
Was sent to the ER for a laceration to my hand and was told I HAD to be here to see a hand specialist to check on my hand. After waiting 7 hours (which I understand being busy as an ER) no hand specialist ever showed up and all they did was …
Terrible customer service, especially in medical records. They make it impossible to get records sent doctor to doctor. Whether requesting by patient provider to provider or from provider directly. We requested multiple times for a serious …
My family doctor is awesome. Her team is also very helping n responsive.
The operators were very rude and made fun of me. They laughed and hanged up on me.
Hubby was taken care of very nicely
Wonderful hospital- employees truly show care and compassion for patients as well as entire community.
This used to be a good hospital but now they half ass the exams and treat everyone like drug seekers.
I will post a much more detailed experience after I take my brother out of this God forsaken place on Monday. Beware of the medical floor.
Eevergreen health overcharge my visit and lack of a reasonable explanation: I was told “everyone is charged for this fee” and “I am just an employee” without a good reasoning.
Nephrologist Dr. Alex Lin Li is a horrible doctor. If you want to live then do not go to him
Simply the best maternity, delivery facility with awesome docs and nurses
The admin stuff can not follow up on a single task
Many hospitals are bad when they say we don’t have an empty room.
I loved working at Evergreen for 10 years as a RT in the NICU! Great place for a growing local hospital…
I am a healthcare professional myself, and I will never return to Evergreen. I have never been in such an unprofessional facility.
Nursing staff completely unsympathetic and rude.
Great people and doctors work here, they truly care for patients. Very positive atmosphere too.
Bad experience at this hospital. Service is sub par and they give no help in payments. They surely lost my family as patients for sure
I have been a patient here for over five years and it is my favorite hospital in the Seattle metro area.
I went there for a VP Shunt removal back in July of 2012. The Doctors and surgeons there were outstanding!! Thank you guys for everything you have done for me!!
Excellent medical staff and facilities. A Big thank you for all your service in king county area.
Dr Angelina chin was my doctor . She took care very well.kind and very polite.
The staff are doing a fabulous job taking care of my cousin & delivering her new twins boys N & J. Thank you Evergreen staff for your care & compassion in taking great care of my cousins😁 💗 …
was sent there for an ultrasound because of severe leg pain and fear of blood clot was sent home three hours later now pain relief at all no blood clot just told to go take asprin
Free parking option was a nice relief. Front desk staff were friendly and helpful in directing to appropriate area.
I am not happy at all with this place.
I received a bill in the mail for a visit back in July. First of, I waited for almost an hour to get a scheduled appointment and than the bill in the mail and I …
Why is my daughter still sitting in ER suffering from an MS flare. Speech is off and cannot walk. She needs treatment now.
Nice hospital. We loved the service we had to deliver our daughter. Very close of a bus transit.
I volunteered in the ER here for a summer and part of Fall quarter at school. This is undoubtedly my favorite hospital. They treat people well here
The entire company is inept. My dealings with them have been universally poor.
Without a doubt the best Radiology Department in the whole wide world.
CARING 5 STARS
ATTENTION TO DETAIL 5 STSRS …
Nice place with nice people….Check-in was speedy, the Emergency Room was clean and actually smelled fresh, back in the back room I was treated well, as for the High Blood pressure well that’s too many lattes for you.
Picked up prescriptions. The crew is FANTASTIC.
My Dad is currently at this hospital. I’m not impressed with how long it’s taking for testing, results and service. If you all can’t figure out what’s going on with him or at least get a test going to find out, I would be more than happy to take him out of there. Been in the medical field for 13 years and you guys are sllooow.
Took my mom to ER today. Very efficient flow. Courteous staff. They took good care of my mom. Thanks team.
Awesome services and great caring staff
My son admitted to ER they took care of him nicely but they are super slow ended up staying there for over 4-5 hours.
So slow I’m in so much pain and they don’t care
Awful service! Was admitted for depression and had wait eight hours to see social worker.One social worker to see many patients.Said they were busy,No excuse.Would not get back to me when I asked how much longer.Get it together evergreen.
Best hospital ever . Quiet , staff actually cares and very friendly. Quick responses too
Friendly staff & efficient! Very welcoming!
Great Doctors and staff.
I had treatment at the hospital and they took great care of me. ( nurses, assistant nurse, and the chill lunch dude are the real mvps). Thanks again!
I called this morning to ask if I should take more medication for my symptoms and the RN that answered the phone was so bubbly and her smile came through the telephone. Thank you Jennifer for a great call back.
Doctors and staff are amazing, and I could easily give them all five stars.
Their billing department, on the other hand, Just a bunch of morons that don’t know their duties and responsibilities.
I am about to have my third child at Evergreen and the care is the best. I also love the ER staff and attention they give. Highly recommend this hospital!
Best hospital on the Eastside and better than the majority in Seattle. From ER, to rooms, to staff–all are modern and provide exemplary service.
All the nurses here are very nice and friendly! GREAT SERVICE!!
Special thanks to MARY, DAWDA, and other nurses, who took great care of my grandma!
Very efficient, attentive, empathetic, and professional staff at the ER. Not that anyone should wish to end up at the ER, taking my son there was a very positive experience. Thank you!
Terrible place…was administered an overdose of dilaudid in the recovery room that led to a cardio respiratory arrest and seve heart problems, which the doctors denied and refused me care for. Seven heart procedure later, I am still struggling.
The ER is a joke, best bet is to avoid it at all costs. Easier to drive to another hospital
Don’t ever go there for any cardiac issues! They will think you’re faking it. They don’t assess you or care. The ER nursing staff are rude and confrontational. Will never go back.
Being elderly, I have been to the Evergreen Hospital and medical clinics several time times. I have always received excellent care. I am very impressed with their high level of care and professionalism.
This place is not a hospital, it’s a business. They put profit ahead of the welfare of their patients. Cold, unresponsive, and full of disinformation. Don’t be fooled by their fancy new campus. They built this place with blood money – literally.
Well.. You know if you need a specialist this is the place.
Terrible terrible place to go!! Spent the last 10 hours here and they treated my family like ****! Avoid this place at all cost! Poor service and lack of care! No care for the patient. Unless you want to waste time and money! We waited …
Been rolling around on the lobby floor for almost 3hrs now. Some kind of back issue. I have had a sciatic nerve thing come up a couple times. I assume that’s what it is again. Hopefully not a kidney issue. If I ever get seen I’ll let ya know what I think.
Had my baby here, awesome doctor, nurses and anesthesiologist for my c-section. Great experience! The nurses went above and beyond when I was exhausted. Thank you
Absolute worst doctor I’ve ever visited. Felt like I was visiting a robot. Incompetent and the charges are ridiculous for blood work. After two visits I came out nearly $1000 short and they couldn’t diagnose my problem. Stay away if you want a decent physician.
They cured my Great grandmother from a very bad disease.
Edit: She died in May of 2017, I made this review when I was 10.
Having lived in Woodinville and now Kirkland for more than 30 years, Evergreen Hospital has been a fixture in my life. Each of my three children was born at EGH, members of my family have been employees of EGH, and when I was an EMT with …
Tricked me into going to the ER when it was blatant that I just wanted to get a walk-in appointment. They were extremely quick to send me in and give me a single shot just to charge me a massive ER bill. Then they gave me extreme attitude about it afterwards. DO NOT GO HERE EVER!
If you want good care DO NOT go here- the nurses are rated some of the worst in the state (I’d say based on my personal experience the country) – they are careless and could care less about you- Avoid at all cost- …
Wait time is a killer at the urgent care, we just spent 2+ hours waiting for a room while my wife was in pain in the waiting room, after being referred from primary care. We walked past a ton of open rooms on our way over and they kept us waiting in chairs with tailbone pain when she needed to lie down.
If in an emergency do not come here. Was having an allergic reaction and was told to wait and was not helped in over an hour. My throat was closing my chest was hurting and my body was tingling and no one would help. I tried informing them and they did nothing. Horrible service.
The hospital is so good. The nurses are also friendly and help us everything. I think they deserve a raise ( Mary and Dawda). We are very pleased with this visit!
I am grateful with all medical stuff at Evergreen Hospital because of the attention, care, and kindness that they showed to my Daughter when she was having my first granddaughter, Thank you so much!
Repeated bad experience in ER.
Unless I’m flat lining, please take the time to take me to Overlake! …
Dr Santoro is an amazing Orthopedic surgeon. My wife researched many knee replacement doctors and thankfully found Dr Santoro. His bedside manor is incredible. She had zero complications and the recovery went smoothly.
I will never come here knowing Krystal Haynes works here she decided to message me after my uncle just passed away, I do not know her at all she randomly messaged me. but she just wanted to let a grieving family know she was glad he was …
Unbelievable!!! I came like a patient. First they try to not give me a help by sending me to urgent care second one nurse got a call while other one trying to get my information that nurse was laughing on the phone so loud. I never was that disrespectful!!!
Exceptional staff, beautiful facility, and the kindest and most caring providers you could ask for. Their NICU saved my baby’s life and I am forever grateful for the care we received here.
Was sent in on Dr. Orders and the doctor was so rude. I was having breathing issues do to asthma. And he did not even want too here me and my concern. My husband stood for my treatment and the doc tried to ignore us.
I have (unfortunately!) been to this hospital on a few occasions for myself, friends and family. The staff here is easily one of the best I have ever encountered and worked with. Friendly, personable, fun, and connects with you. I definitely recommend them.
Thanks to all Doctors and Medical staff.
God has a lot of angels working in Evergreen Hospital; they save my life.
I don’t have enough words to said thank you everybody., I Love this place, Amazing, professional staff.
My mother was here today, she felt very sick and knows little English. When she asked for an interpreter they did not have one in person. They are using interpreter by phone, however phone didn’t work and my mother didn’t know what was …
Amazing staff.
First 3 months of free classes for newborns and mothers. …
Absolutely some of the rudest people I’ve ever met. Rihanna especially has an attitude that is bigger then I have ever experienced with an individual. That girl needs to learn some customer service. The way she speaks to people in person as …
The efficiency is lower than ever. 🙁 I‘ve waited for 2 hours until I had a room. And waited for more than 1 hour for the final work, like pulling the needle out etc, so my hospital time was from 9:30 PM all the way to 4:00 AM. It’s around six and half hours for a vomit. 🙁 But the equipment is good.
This hospital is more like a county jail hospital – the handcuffs my girlfriend who has her back broken in 7 places after a motorcycle accident that happened several years ago got hospitalized for 8 weeks. First four to five days was okay, …
Brother emergency shortness of breath. Excellent care, kind, high tech,modern new, super clean, professional to the plus star degree and Doctor Kim, cardiology, saved my brother’s life and is a SAINT.
Ps. Food is excellent!
A so call claimed head nurse in the triage department needs to learn about customer service and how to talk to patient’s family.
Out of nowhere this nurse was attacking me verbally about wearing a gown without …
Decent care, semi-long ER wait lines, the worst billing services possible. I’m being called by collections on a bill that was never sent to, nor shows up properly in (any) of the billing departments onsite at Evergreen (Kirkland). I’ve …
They have a great quality system, with many checks built in to prevent errors and provide efficient service. I love the fact that they focus on non-infectious issues, so I can drop in frequently for labwork without being exposed to …
I really like this Hospital . The 24 hour nurses hotline is really convenient and they’re always really courteous. I find it completely ridiculous people are complaining about wait times in the emergency room. . . . When it’s a hospital and you’re not a princess .! The world doesn’t revolve around you. You have to wait your turn.
I went to this location to get my abnormal heart beat checked. They sat me down in one of the rooms and the gave me an EKG and provided an xray and took blood samples after about 3 or 4 hours of waiting for the results they came back and …
Nightmare Experience at Evergreen “Health” Hospital in Kirkland, WA.
In the beginning of May, my wife went to the Emergency Room of Evergreen Health. …
Good Hospital! Bad ER! Uncaring, uncompassionate, unkind Drs and Nurses who, like Teachers that NEED TO Retire, so do the Majority of them!!
EVERYONE, who is NOT IN ER are pretty Awesome! I’ve been seeing Drs there for Years and they’re Caring, Kind and Compassionate!
I haven’t even been here yet and I’m already disappointed with the customer service I got just trying to set up an EMG appointment for my carpal tunnel in my wrist. I was bounced from department to department only for the them to tell me …
Went to the ER with my twenty-one year old son who has Prader-Willi syndrome. Symptoms: Not eating, refusing food, twisted CPish type posture, swallowing problems with three serious choking incidents in the last year, two requiring …
Visiting my son in Seattle I ended up in Evergreen ER and a subsequent surgery. Dr. Chu, Dr. Gregush and the entire team took great care of me and I am so grateful! Big shout-out to the awesome teams on 5 Blue and 7 Purple who made my stay and recovery perfectly pleasant!
This is specifically for Evergreen Hospital’s billing department. This facility charged my family for an ED visit. The patient has medical insurance and after more than 10 separate contacts with billing, they repeatedly do NOT document …
Do not come here; you’re better off going no where than coming here.
I came in at 215pm on an AMBULANCE with a torn patella tendon. They told me it’s going to be a hour until I get an MRI then I can leave. That was 3 hours ago …
I have been a patient at Evergreen Hospital 2 times. Both through E.R. admittance. Gladly I can say I lived and have found a Med. facility that meets my healhcare needs at one location.Which makes scheduling for appointments, tests much …
My daughter was admitted here for shortness of breath, the ER Phyisican said her chest X-ray looked horrible. They admitted her and said she had pneumonia. Blasted her with antibiotics and said after 5 days it wasn’t bacteria pneumonia, I …
So I took my dad to Evergreen today for out patient procedure. He was scheduled at 7:30 and surgery at 8:15 they got Is right in waited maybe 5 min to get checked in we receive the paperwork and before we got it done they took us back to …
3rd baby here. Always been very good and very comfortable. Love Dr. Cook. This last time has been outstanding. The nurses are a diverse group and to a person were exceptionally personable and offered efficient and responsive care.
I have been a patient for over 10 years…love my doctors, but their phone system has recently changed and it is next to impossible to reach the Multiple Sclerosis Center. The call goes to a “bank” of receptionists who are not helpful or …
It used to be a great place. Now the administration already forced all good doctors out.
Avoid at all cost. It is a rubbish hospital.
WORST experience with an ER. VERY slow response to the nurse button. My I.V. was causing me extreme pain. Took way too long for the nurse to walk into my room and find out what’s wrong. The whole time I was there they could care less about …
I work in healthcare so I have extremely high standards when it comes to healthcare providers and facilities where I am seen. EvergreenHealth makes my life so much easier. Whenever I need something I login to the portal and message my …
EvergreenHealth Medical Center is our ‘Go-To’ for my family’s medical health. From our primary care physician in the Canyon Park location, to the ‘Big Kahuna’ main campus in Kirkland. The last few years, both my husband and myself have …
This team of er professionals lost my info and placed me in a room outside the normal er, subsequently forgetting me for 7hours through the morning until 4am. After about 7 hours and me asking intermittently what was going on, they finally …
Everything was going great until I came across a Doctor who clearly couldn’t understand how a Native American new as much I did about the limitations of the ER. This Doctor walked out on me and told me to go somewhere else because he …
I had the most amazing nurse last night in the ER by the name of Hillary . She has the best bedside manners. Very compassionate. I truly appreciate the time you took with me. You are a Rockstar in my book my dear.
Been going to the same doctor all my life, but apparently Evergreen can’t even keep accurate payment records anymore so I’ve been consistently having to pay extra bills or risk being sent to collections over a $10 bill. Also didn’t get any …
Every aspect of this surgical experience was explained in great detail and all pertinent questions were answered in an easy to understand format to me. Very professional and friendly atmosphere from start to finish. Total knee replacement …
Went in for pre op and the people were amazing! I usually get stuck several times when getting blood drawn but this gal stuck me once and I am a very hard stick. The process of getting pre op tests done is so streamlined it was not …
While visiting my son on vacation ( 2200 miles from home) was taken there by ambulance with acute Afib. Heart rate was 180 plus. Went into the ER rightaway. Not too bad of lines at 3a.m.,,,, LOL. Staff was great got me back to almost …
Don’t go here! The nurses do not do their job. They will take you off of a drip that was given by a doctor because they don’t read charts. They do not know how to work or maintain an IV. They do not check in on their patients. They have …
I had my baby at Evergreen last year and loved Dr. Dydell. Some of the nurses were great and some were not so nice but I expect that’s to be expected wherever you go. The reason I am rating Evergreen health only 3 stars is because the …
Most horrible place a patient can think of going to.. If you have any other option to go, please go there and dont go to Evergreen. Patient is just a money making machine for them and they are not at all connected with you to help you solve …
We have used Evergreen Healthcare Home Care for about three years, on and off. Our dad, Mervin, died last September at age 99. …
Unless you are dying, plan on a long wait and if you are not insured plan on spending more than $4,500.00 at the point that they take your blood pressure, then $50,000 for anything beyond that. I felt like I was robbed after spending an …
Will NEVER use an evergreen health facility again. Have had nothing but bad experience after bad experience including a forced induction in 2008 when I was 37 weeks pregnant for NO VALID health reason. then the Dr LIED on my chart and said …
Long wait times at EvergreenHealth emergency department!! My wife and I waited 5.5 hours through the whole process. The doctor spent about 15-20 minutes evaluating my wife (evaluated her for about 10 minutes, took a 20 minute phone call, …
New moms beware! Went to the Women’s clinic for a lactation consultation and was charged TWICE for the visit. $250 for mom and $250 for baby is what was explained. While the nurse helping was nice, I was very rushed, the hospital made me do …
Dr. Padgett and the nurses treated my daughter with such great care when she came in with a head wound. Always a short wait and the staff is wonderful.
Evergreen Hospital emergency room was the worst emergency room experience I’ve ever had. I went in for an emergency hand incident to ensure nothing was broken. Two and a half hours later, I walk out with a $1200 bill for nothing but …
I hate this hospital with all my heart!!! I recently moved out here and was pregnant at the time and due to the fact I didn’t have a doctor I decided to go with Evergreen’s Women’s Clinic…I was in my first trimester and had an ultrasound …
If there was less than 1 star, that would be my review. My son had a sledding accident and broke his collar bone in 4 or 5 pieces. He went to the ER and an x-ray was taken. The doctor came out, looking at the x-ray shaking his head …
The service here is so unprofessional. When I got in , no warm blanket was given , I was even hooked up to a monitor despite the symptoms I came in for . …
I have had the opportunity (though not my ideal activity)!to spend time at the emergency room about 5 times!!!! I always have felt really cared for in a more than competent manner! I have always been fully informed. The staff is professional & knowledgeable! We are so fortunate to have this great facility in our community!
Very rude customer service for one particular nurse. She obviously felt like she was highly above everyone and treated her patients like they didn’t matter. I can see by the comments that some people have probably encountered the same …
I came to the er after having a seizure from severe opioid withdrawal and was treated horribly in every way possible. And was kicked out after just a few hours and a couple IV fluid packs at 2AM and expected to fend for myself to get home …
Emergency room very good… They got my 90-year-old mother in law straight in. The reason for this review is I had to tell you we had the most amazing nurse ever her name was Alex. I sure hope you get her if you’re ever in this hospital.❤️
I’d have put zero star if there was one.
I went to this facility after reading great reviews on a sports medicine doctor. …
I am very disappoint in the care and lack of consideration this hospital gave to my 94 year old mother. They didn’t take the time to properly bath her or wash her hair. How can a person heal if they feel and smell miserable. After …
This is the most amazing hospital. I’m so happy my husband is getting the best care ever the whole staff is just wonderful. I would recommend anyone to this hospital they deserve the highest stars I could give them
I love this hospital!
I have been treated in the ER twice.
Each time the nurses got me into a room extra fast. …
Clearly short staffed… maybe they had to let a lot of staff go due to refusing the vaccine?
we’ve had to go to the ER on 3 different occasions for stitches twice and broken bone once, never less than a 3 hour wait. This time they sent me to the Redmond Evergreen ER after waiting 3 hrs at the Kirkland ER, only to be told by them …
Worst hospital in the nation to give birth! Very demeaning experience. Was there as inpatient for about 5 days. Cold, dismissive, nurses, nobody in NICU!!! Premature son got diaper rash. Nobody flushed my IV and I still have significant …
I have been a patient with Evergreen for 3 years now. I recently delivered my daughter at Evergreen of Kirkland. I am very happy with my doctors, nurses and the care I received! The birthing rooms are very nice and I love the parent-baby …
My experience with Evergreen was VERY UNSATISFACTORY. While the facilities are beautiful and the art work in the halls is very attractive, that is about the only good thing I can say for Evergreen. …
I’ve been a healthcare professional for over 28y. I was treated professionally with attentive kindess during a recent inpatient episode. Everyone was knwoledgeable, thorough, and it was evident safety was the top priority. EvergreenHealth Medical Center is the best of the best.
I love all the staff and my OB at Evergreen, Kirkland. I was provided with such a wonderful experience with my 1st pregnancy at Evergreen that I went back to them for my 2nd pregnancy. My OB, Dr. Cook, is such a great doctor. He listened …
We will never go there again.
Both the hospital(facility fee) and the doctors charge you, but in other hospital only the doctors charge you. …
When our 4 yo broke his leg we brought him to Evergreen. The care was incredible, doctors, nurses and admin where thorough and loving at the same time. We will choose Evergreen first if a hospital is needed in our family again. Thank you!
Emergency room wait is absolutely ridiculous I’ve never seen such a long wait at any emergency room especially for the fact that there emergency room is empty .. sat here and also watched a sick little 7 year boy puking and so sick sit in …
My boyfriend came here in an ambulance after busting out his knee. He was in considerable pain, and as soon as we got into the patient room, some guy named David Stowe (who was in no way involved in treating him) walked into the room, …
The doctors are fine and the facilities are fine. But billing is an absolute NIGHTMARE. Hidden costs that make no sense, doctor fees and hospital fees are all separately charged will nickle and dime you. Further, they don’t communicate with …
Stay away from Coral 320! My wife’s OB asked us to come back to do a ‘check’ there in 3 days after having a new baby in the hospital. Mom and baby were all good and a nurse did some basic checks like blood pressure and baby weight. Then I …
I got denied my appointment because I had my child with me they told me after I drove here that she couldn’t come and that I need to leave my kid in my car in a busy parking garage to be seen. I had no one to watch my kid I had no choice and they still refused medical services with no understanding. Very disappointed in their service.
Can’t say enough about this hospital except they saved my life. Wonderful staff and very clean.
Showed up for an emergency, nobody was there to help my wife. I had to go asking around for a wheelchair. Eventually got her inside, parked, and went inside. They “checked her in” got our information, and then told us it would be a 3 …
This is the best hospital I have ever been a patient at. The doctors and nurses are empathetic and helpful and unlike at other facilities, have never dismissed my concerns or my health. I had a very complicated pregnancy and MFM, labor and …
My mother had a knee surgery with Dr. Badger and he referred her to an awful physical therapist at their facility named Lori. Stay away from this lady!! She is neglectful and unkind. Got the impression she hated her job, she was very …
Looks like a lot of doctors have given up their practice due to the fear of covid etc. Having a hard time getting an appointment for my wife related to obs gynae. …
The labor and delivery unit here is amazing! Every person I encountered from checking in, to the nurses, to the OBs were nothing short of amazing. I’d like to give big recognition to Janice my L&D nurse, without her (and my husband) I would …
Just had surgery and basically plopped in a room. Was not offered any water, had to ask 3 times. Asked about dinner never heard anything. 2 hours later a dinner just shows up….after my husband went and got me dinner. …
No wait, very professional, helpful as well as thorough staff and Doctors. All of the services and departments coordinate together, and this is excellent to go to for when your normal primary care doctor is not available. They provide flu …
I went there in the middle of the night for an emergency. They told me I had a $350 copay for emergency room visits. I was surprised but paid it. When my insurance came I saw I had no copay. I got the hospital bill, but my payment hadn’t …
It’s extremely disheartening when an establishment, especially a Hospital chooses profit over the welfare of their patients. Today I went into Evergreen hospital emeregency room after getting into an accident in February; to be seen because …
The hospital itself is good. Updated and clean, and the staff have always treated my family well. …
I’m having lower abdominal pain since 4 days ago and yesterday went to the EvergreenHealth ER, a top 5 hospital in PNW! Took a while to check-in and after an hour of waiting to get assigned a room, I just gave up and went back home!!! …
If I could leave a zero star review I would. This organization is horrible. You are just a number. When you go for a visit, it’s literally 20 minutes or less. You are rushed, and made to feel like an inconvenience when you ask questions …
I just received very outstanding care in the maternal ward. I was very impressed! I heard it was busy before we came but I wouldn’t have known otherwise because I was never left alone and got such excellent care. Dr Davis and 2 nurses …
My mom, who is 69 and disabled, has been treated exceptionally well at Evergreen. After 18 major surgeries we’ve been to plenty of hospitals and this is one of the best. I am so thankful to all of the staff and medical staff — they have …
Go anywhere, but here if you care about health and want to be treated right. 👎🏽 Fake care should never be an option. …
I received very poor care on 6-Silver/East in Evergreen Hospital. Nursing/CNA practices are sub-par and can put the patient in danger.
The care that I got in the ER was fantastic. The hospital staff did a great job a follow up and ensured my regular Dr was kept in the loop. All of the support staff was attentive and empathetic. Not a single billing or insurance issue.
I have been going to the wound clinic at this place for 4 years and I’m really satisfied with their work especially with Molly she is the nurse practitioner very qualified she’s good at her work
This place charged me over $100k for a medication. They then made ZERO NOTES about having given me that treatment. I have since moved on to a MUCH BETTER hospital because this place just made mistake after mistake (including some near fatal …
Ethical problem. My disabled son was having an anxiety/panic attack. I called EMS for transport. The fire department was gracious, kind and helped by calling an ambulance to transport my 24to Son. I arrived, by my personal car, …
Unhelpful and Dubious Billing Department
We had a child at Evergreen this year and made a point to pay every bill on …
My pregnant wife was admitted two weeks early due to complications. We stayed a few nights in the birthing ward and we’re then housed upstairs by the NICU, where post-cesarean mothers are housed. …
I had messed up my back and it was a lot worse 36 hours later. I phoned the nurse line (for Evergreen) and the nurse advised that I come in to the ER because I couldn’t control the pain myself. I asked the nurse to fax over what we talked …
Thank you to the amazing staff that took care of me while I was in the hospital. Everyone truly went above and beyond. You can tell that the nurses and CNAs truly care about their patients. Big shout out to Schantel and Natasha who were defenitly my favorite nurses while I was there.
This is the only hospital I would ever want to go! I had a seizure that left me screaming and fighting anyone near me. When I came out of it, the nurses and doctors were so understanding and kind. I’ve had many stays here and as I said, I …
ER visitor policy is one visitor unwavering even with me being a healthcare professional in full ppe n95 and eye protection. Take your business to Tacoma General and Mary Bridge Children’s where they allow visitors in the Emergency Room.
Be extremely careful with the billing practices here. Even if this in-network and the procedure is covered by your insurance, they will end up charging you the entire bill because they don’t respond to queries from the insurance companies.
Worst hospital experience ever. The ER doctor was dismissive and rude while I’m obviously extremely ill and in pain. They wouldn’t help me because the doctor would not listen to me and dismissed it as “the flu” even though they did no tests …
Great rooms. Kind and helpful staff. Parking garage is free (as of 1/25/19, anyway). The patient meals are very good. I am an active big guy and I simply asked about getting enough portion to eat. They fixed me up with plenty to eat and I …
I had such a great experience giving birth at Evergreen! The doctors and nurses were very kind and obliging. Even though Dr. Baquero was out of town the week of my delivery she still sent me a handwritten note to say congratulations. My …
Very friendly staff. Very respectful and very polite. Following covid 19 procedures to the letter. However, the emergency room ia unnecessarily crowded with 5+ hours of waiting time. It seems to be shortage or slowness from the staff or something.
If you have an emergency DO NOT GO HERE!!!! There is no priority to those who are in extreme pain or are extremely ill, you will have to wait until people with fevers get checked out. Awful service, terrible communication, overall a …
Worst billing service ever! They are rude, incompetent and just do not care about patients. They pushed us to make payments without providing clear explanations or properly filing insurance. As a result, we over paid for the services and …
In December 2018 I went into out patient day surgery for a battery change for my interstim. I was there for 1 1/2 hrs only and received a bill for 4,002.00! I phoned the business office and since my husband retired and I’m on Medicare they …
This hospitals billing department is atrocious, they sent my hospital bills to the wrong insurance company after I gave them the correct insurance card during my visit. We’ve had the biggest headache trying to get them to resubmit charges …
Currently on-hold again attempting to get an update on a patient. This is my third attempt toady. Rose who answered the incoming call continues to connect me to those who are not answering after 7 minutes… I am so frustrated not knowing …
Avoid this hospital if you can. I was hospitalized for pancreatitis and in terrible pain the whole time I got stuck in the ER for 2 days. When I brought up I was in terrible pain they said they weren’t willing to do anything and sent me …
Usually the hospital itself is pretty good but it’s pretty annoying that I called pre-registration today like I was directed to from my OBGYN. I was on hold for over an hour and a half. Nobody bothered to even help me. Supposed to register …
Great service, horrible billing/operations!
Here is a breakdown of my review: …
I was to the Emergency Room in July! I was very sick! I can’t say enough about the excellent care I received! All the doctors I saw were very caring! The nursing staff was very good too! Thank you to everyone, I am doing great!
To evergreen health management:
Hi.Today, I had the worst visit of my life at this place. I hope no one ever go …
Great place, lots and lots of care and people made our delivery pleasant. I guess this place was on top 10 hospitals in USA in 2006 . We felt very comfortable here.
People are really nice here. Although my case is rare to many, I did get step by step guidance on how to fix the error in my vaccine record. In the process, people are really patient as well. Special thanks to Terri Keltner’s help. Supper efficient, and super helpful!
My Doctor is located in this building so I visit regularly. It’s a nice building, easy to find your way around, and pleasant atmosphere. There’s adequate parking in the structure adjacent to the building. Lots of wheelchair accessable …
The only reason I give it two stars is because of the friendly and helpful hospital workers.
1.they told me wrong dept to check in for surgery. …
Very upset!!!! I had very good care here 4 yrs ago. But today I am being harassed and was turned into collections for a phony bill!!!!
My surgery was pre authorized and I was quoted a bill from my doctor, the …
Worst billing service ever , so rude ,they are like a bully .I have primary and secondary insurance from reputed companies even with that this billing department keep sending me bills that my insurance company had already processed and said …
Tried to get back on my ADHD medication I had been taking for 10+ years after moving here from the Midwest. The nurse practitioner that saw me (no doctor even showed up) accused me of having drug seeking behavior so they wouldn’t prescribe …
Its nightmare having c-section and stay in this hospital. food is given very limited with half cooked rice ,everything else they ration 🙁
If you ask sanitary pads- we are running out and we have only small ones no more …
I had both knees replaced sequentially at this hospital. The standard of care was rigorously followed and considerably exceeded. All staff, regardless of function, went out of their way way to be helpful, courteous, kind, considerate, …
Wife has had knee surgeries. Long story. The care has been exemplary. The staff as been caring and understanding.
I used to work at the hospital before they remodeled the Emergency Room. It was great service and people were seen much faster. The on call nurse sent me to the ER at the beginning of this month (August 2021). She wanted to call 911 to …
Worst place ever I went to check in and told them that I have pain in my lungs when I breath or stand or do anything, they told me to wait for 8 hours in the lobby and no one even decided to help me when I was in pain. All the nurse and attendants were just talking and using their phones while I was in pain
I have contacted the hospital MULTIPLE times over the course of several hours to get an update on my MIL, and every single time I immediately get “please hole while we connect you to the next available staff member” on a rapid loop, before the line gets disconnected.
I’ve had both of my children here and an appendectomy. The doctors and staff are always amazing. Although with covid, it delayed my induction a few days, everything went smoothly. They treated my son in the NICU and made sure he was ready to go home. Thank you for your service!
I went in for care for numerous things that were going wrong, and instead of running tests or doing X-rays to try to figure out the problem, I was given pain meds, told to see a specialist and was discharged. No help what so ever as to why …
I was hospitalized with Pneumonia for 10 days and I can not say enough good things.
I felt cared for by the staff and was treated exceptionally by my Doctor’s. …
ER nurse assaulted me when I came in with a kidney stone. She shoved me and told me to be quiet and then told me to speak up while I was crying in pain with a barf bag over my mouth. Filed a report with the police and having to go down …
This is the most poorly designed building I’ve ever had to enter. And no one knows where to send you. Very confusing. Directions are very poorly posted. The color coded system is more confusing than it’s worth.
Worse ER in puget sound, unfriendly staff, specially Robin at the front desk ER who was acting more like he wanted to hurt me instead of helping me, his attitude was condescending towards people with different ethnic backgrounds and …
One of the worst gyn hospitals . Did not have a good experience from the beginning. The front desk always takes a long time to attend the patients at the tan building . Showed up to the appointment at 12:05 pm . None was at the front desk . …
We have a wonderful experience delivering a baby at this hospital. All the staff went above and beyond during our stay and the OB’s are the best in the area. Definitely recommend here over what we’ve heard from friends about Overlook or on the Seattle side.
The folks in the ICU saved my life. From the paramedics to the doctors to the nursing staff…everyone was professional, personable, and took excellent care of me. i would have died without their quick, expert intervention. Thank you for saving my life, and for putting up with me even when…especially when I was difficult.
Hospital staff and care was amazing. Billing department has truly been a nightmare. If there were no stars option I would still give 1 star because the actual care was amazing. It’s sad that the billing department has been such a hassle …
Love this hospital and it’s staff. Everyone is so personable and kind, and they are so efficient and organized. The hospital is clean, easily navigable, and will be even more beautiful when it’s renovations are done. Our entire extended …
Waiting on the phone for over 40 minutes now for an appointment, but nobody picks up. Of late, they are always like this, impossible to reach a human. Guess they think their customers’ time has no value. Oh, they got a call back feature that I tried once in the past, but nobody ever called.
hospitalization on floor 5 (step down cardiac/neuro) was a wonderful experience with competency in care, and compassion. i highly recommend this floor for care, and would like to recognize jazz, and another nurse who worked with jazz (eva?) …
I was in a car accident last weekend and got transferred to the ER this hospital end up with the heart procedure. I am very blessing that got the very excellent care from the hospital. The Doctors and nurses soo amazing, they are my Hero , …
I was transported from Monroe Evergreen because after ultrasounds and CT scan it was believed to be an urgent ovarian torsion causing my excruciating pain, that got barely a bit better with morphine or such. Monroe team contacted Kirkland …
This place was horrible. Do not let your kid or anyone for that matter in this hospital. 0 stars if I could. They don’t show it in the photos of course but the first floor has two rooms that I know of where they treat you horribly. …
I can’t even begin to describe how exceptional the staff was. I came in with so much pain and they were swift and took exceptional care of me my entire visit. I’ve been to other hospitals and I can tell you non of them even compare to the level of care given at EvergreenHealth. Thank you all so much for taking exceptional care of me.
Tried calling their billing phone number multiple times to be greeted with no response or unreasonable wait times. Left a voicemail and no call back either. My insurance claim was denied because they sent insufficient data to the insurance …
The Hospital is fine, but they have the very worst billing department! They DON’T work with your insurance company and we always end up paying way more than our annual co-insurance limit! And the surprise bills! I took my daughter in to …
Well Im no expert at reviewing hospitals but I have to say I don’t think it gets better than this. I was seen promptly after coming in around midnight because of a sharp pain in my gut(appendicitis). Every Doctor, nurse, and assistant I …
Pls clarify your insurance plan with them. I was told that I will have to pay $40 as a co-pay. After visiting the DR. they sent me a receipt of $250.
Never go here. It is impossible to get hold of someone on the phone. After doing my labwork, I am waiting for a week to get a response from my provider. I have been trying to contact them everyday. Just spending hours waiting on the phone. Hate switching from Kaiser.
Thx to all the ER staff and the staff on Silver 8th floor. You all took great care of my mother for 5 days and made her very comfortable there. And as a visitor, you all also made sure I had what I needed. Hug love to you all!!!!!
If no stars were an option, I would have chosen that. My hospital stay when I was having my baby was fine, 6 months later I have not gotten one single bill. I’ve called endlessly to get a statement of what is owed on my account with no one …
11/16/2022 between 8:30-11:30am I had my 3hr diabetic test in Labcorp. Came out and my car was scratched. I called the security dept to check on surveillance camera and they have none, they hold no responsibility. Not a safe place to be in if something were to happen to me.
If you need to go to an ER please go somewhere else. There were people waiting 9+ hours with serious conditions waiting to be helped. People convulsing on the floor in pain and one of the workers said that they had ambulances backed up …
I went for a annual. The day I made the appointment they were in- network. Then I received a bill. Apparently they were not in- network. When I checked in it would have been nice to know this. Now I have to pay out of pocket. BAIT and SWITCH. Run!
Unfortunately the policies and procedures in the NICU are far behind the research of what is best for a premature baby. Instead of trusting our team to provide the best care I had to fight every step of the way for everything from delayed cord clamping and skin to skin to nursing.
Been with Dr. Anderson for over twenty years. He is an excellent doctor, however my ability to contact a human or get help has gone the hell in a handbasket. Been needing refill on non-narcotic script for nausea. This medicine helps keep me …
Horrible. I did not want to go to ER but my Dr’s office insisted due to the fact I was peeing blood. I had gotten sick while in visiting Mexico (year old trip planned while I WAS employed) & among other things they prescribed injectable …
This is my preferred hospital. I have unfortunately needed emergent care often in my life and Evergreen is my favorite hospital to go to. I know I am getting some of the best care when I go here for help. The ER may have a long wait time but that is true to every ER.
My father came in after having 3 seizures and was then admitted into the hospital. Initially we had great service, but after they gave him medication (under the pretense he had withdrawals from a benzodiazepine) was discharged. During …
Terrible customer service and worst billing department, they have no patience and forward your personal details to third party for collection if your insurance missed paying. I had my baby here but now I am never going to be back here. Doctor Cook was the only good thing at this hospital.
My father died at the hospital 07/24/22. I am in my 20s, I was alone and his death was unexpected. This was a very hard time for me. I pressed the nurse call button because I believed he had passed away. A CNA came in, I told her that I …
I was a tourist from Canada who went in to the ER. I explained that I am a tourist and dont have insurance
multiple times to the care team. Firstly I had to wait quite long to even speak …
The billing department is by far the worst. I can’t even begin to explain the problems I have had. Although my Doctor was a very nice man, I would never go this clinic again just so I didn’t have to deal with the billing department. Did …
Listen and go literary anywhere else! Horrible customer service made my mom who came in with the ambulance wait for so long with severe pain. She wasn’t the only one there was another person came in via ambulance and also waited with …
My wife and daughter were treated with the highest level of care here. I’m forever thankful to the nurses, doctors, and other staff that made us feel safe and informed during our stay.
Their Cancer Care Team is above and beyond exemplarary! Dr. Tobin did my surgery, and did so with care for both my physical and mental well-being, which I am truly grateful for. The Radiation Staff were friendly, and made my daily trips …
TITLE: DELIVER YOUR BABY ANYWHERE ELSE BUT EVERGREEN
I’m posting on behalf of my daughter, who doesn’t want her name associated with this review. …
My girlfriend was recently at Evergreen hospital for a surgery requiring her to stay multiple days. Everyone from pre operation to post operation was extremely attentive, caring, thoughtful, and informative. I had to ask many staff members …
Please change the name to Never Green or Evergreive. Went to Emergency in Kirkland since my 3 year old son was sick – the person came out and said the wait time is 5.5 hours without even asking for the purpose of the visit(as if I was …
Nothing but a wonderful experience at Evergreen! We started working with maternal fetal medicine department at week 20 of our pregnancy – all their staff was great, but Dr Wall was an absolute star for us. He has an incredible ability to …
Incompetent billing office! For 6 months now, Evergreen has been unable to understand how to deal with my out-of-state insurance. I thought that after a long conversation yesterday, they had finally understood how to bill my insurance. …
Was there in PCU for multiple days. Received great care and was treated very good. All my care team were great. But I’d single Ody out for outstanding care. He was such a good soul. Very welcoming young man.
Emergency room was very busy but staff was very efficient and friendly and the nurses and doctor were amazing. They took great care of my son who was injured at work during an armed robbery. We are blessed to have them close by.
Evergreen Health continues to amaze me with great doctors, and staff.
However, the visiting policy, and accompanying policy with loved ones is a joke. My wife has been dealing with a medical crisis for sometime, and recently we …
I received a knee replacement late 2019 from a physician at the spine and sports medicine clinic. Because of the start of the Covid epidemic they cancelled my physical therapy early before complete rehab. My knee has been in pain since then …
Went in to ER with high blood pressure. And was eventually admitted in. Can’t say more about the staff in ICU. Especially RN Darryl and Janette. Super friendly and kept my hopes up while I was going through the rough patch. …
Nurses and doctors here are cold and callous. It’s as if they don’t want to be bothered by your sick loved one. I feel the bare minimum is done, nothing more and less than expected. They just want you to hurry up and make final …
Staff is friendly. Facilities are clean. But this is twice now they’ve failed at their basic duty of being a hospital. I spent ten hours there yesterday, looking for answers about my sudden-onset week-long abdominal pain and constant …
Go anywhere else. Seriously worth it, I only went because it was close. I’m a type one diabetic that was experiencing horrific pain in my back area. Throwing up, and shivering. Turns out it was a bladder/kidney infection but what was …
Was sent to the ER for a laceration to my hand and was told I HAD to be here to see a hand specialist to check on my hand. After waiting 7 hours (which I understand being busy as an ER) no hand specialist ever showed up and all they did was …
Terrible customer service, especially in medical records. They make it impossible to get records sent doctor to doctor. Whether requesting by patient provider to provider or from provider directly. We requested multiple times for a serious …