I have and continue to appreciate the expertise and service I receive at Excel Eye Center. The one thing negative I experience is the inconvenience of your parking lot. Every time I go there I am concerned because the parking spaces are so …
After failing my Driver’s License renewal, I visited Dr. Morris at Excel Eye Center. He was so kind and has a great sense of humor. He helped me figure out the perfect prescription and after receiving my new glasses, I could see all the little trees on the mountains!
I have had several excellent doctors at this facility. I have also been very happy with the glasses I have purchased through them. I have high index, progressive lenses, so quality is very important to me.
I’ve seen a few eye doctors in the area and Dr. Mason Schmutz is my absolute favorite!! He is so kind and helpful. I have also been very pleased with the office staff- always kind, quick, and pleasant. Would definitely recommend this office and Dr. Schmutz!
2nd UPDATE: My visit was great! Then husband got appt – 1 month out – he is driving to appt and gets call that they are running behind and need to CANCEL – Can’t get him in for another MONTH!!!. We are so done with this office. SAD …
Super friendly, efficient but thorough. Dr. Ricks took time to answer all my questions and make sure I understood all of the changes in my eye sight, and the why’s behind his recommendations. Overall great experience!!
What I disliked about my experience:
1) The receptionists were totally ignorant about my insurance and refused to help me with it. They just kept saying that it wouldn’t cover anything. However, …
Excel Eye Center has pleasant and professional staff and superior doctors. Whether it’s a regular exam or a more complex challenge, the doctors at Excel have the knowledge and expertise to treat you, and theyre friendly, too. What a wonderful, stress-free healthcare experience!
Thanks to the Excel Eye Center of Provo ‘s professional staff my vision loss due to a rare complication has been restored. Deanna has been especially delightful to work with. She made me feel relaxed and comfortable with all my tests and follow-ups. Thanks Deanna!
Dr Wilkinson removed the cataracts from both of my eyes a few months ago and put lenses back in my eyes. He explained to me then that it might get cloudy which it did. I came back and he corrected both of them. He has always been very …
The technicians were very efficient and friendly who helped before I saw Dr. ricks. Dr. ricks seemed concerned and very professional. I felt I got very good care. Thank you.
They are very professional. I like the environment. The reason for the 4 starts is because the first few times I went in I was waiting there for about an hour. Other than the waiting time, the staff was great. The treatment I got done healed properly and everything seems to be fine.
Quick to see me when I had an emergency. Good sense of urgency. Explained everything very well, helped us on our billing, answered every question and more. Thanks Excel!
It was truly a wonderful experience. Dr. Chapel was so great and explained everything that was going on and was very attentive to all the questions that I had. I will for sure be going back.
The office, examinations and all personnel were marvelous in their demeanor. I always feel like I’m an important part of their assignment. I love Dr. Lohner. He treats me like a friend and has done such great work for me in the present and past.
The staff were attentive to our visit, especially when working with special-needs individuals who deserve extra attention the staff get a 100%. We had an awesome experience and look forward for our next visit. Thanks again Excel Eye Center Provo office!!!
I went in hoping to get contacts, the doctor came in and told me he wouldn’t give me contacts and no other doctor would either. He also told me no one would ever perform corrective eye surgery on me, because no one would want to be liable …
I have 20/20 vision after cataract surgery! Highly recommended. I often have to wait a half.hour past the appointment time, but that is a small price to pay. I am very partial to Dr. Justin Wilkenson.
The doctor was good to listen to my questions. He also took the time to explain a problem I will be having, but there’s no reason to be concerned about it now.
I’d rate the optholmologists and their assistants, and the opticians at 5 stars. They were friendly and capable, and the equipment used in the eye exams is more up-to-date than other vision clinics I’ve been to, and I’ve been to a lot of …
The staff, including front desk, and medical, are friendly and efficient. They have taken good care of me in regular as well as emergency situations! I appreciate their wonderful service!
My sister went to them. She was seen by Dr Wilkinson and his assistant Deanna. They were very patient and understanding with her. It was a great experience for her. They made sure she understood what they were doing and explained things as they were doing them.
I have been going to Excel Eye Center since experiencing a major eye injury almost 2 years ago. I have referred numerous people to Excel both for all the expertise available in one location, and the great staff. I can’t overstate the treatment and care I have received, particularly from Dr. Wilkinson and Dr. Parson.
Great office and staff. Went in for checkup and had a couple tears in retina. They were able to get me right over to repair my tears with laser. Saved me from losing sight in my left eye. Great follow up. They were very on top of my care and aftercare.
I have to give kudos to Dr. Lohner’s staff. They were incredibly busy, but handled it so well. They were really communicative. Thank you for making me feel like my eye exam was a priority when I know you were juggling other cases too.
I would give 0 stars if I could.
I traveled from St George to see Dr Engen, I made it very clear what I needed and I was sorely disappointed meeting with The Dr. …
The Excel Eye Center is the only place I go for eye care. Every one is friendly as I enter and I can usually be informed when I ask how long the wait will be. I see Dr. Parsons and I usually have a long wait for Dr. Parsons, however he is …
Great place for eye care. They do it all from my annual check ups to selling glasses frames and even providing affordable lasik options. I recommend them no matter your need.
The staff was nice and friendly but that’s all I can say good about this place. Years ago I used to come here because it was covered under my parents insurance. It seemed fine. Then I got married and my husband could always see better than …
The doctors and staff at Excel Eye Center in Provo are always fantastic! I’ve been going to Excel for years, even as I’ve moved around the county, I choose to drive the distance necessary to go to the office I know and trust.
Highly Recommend! Staff is extremely polite and punctual…minimal wait time. Very professional and they explain things so you understand them. Large selection of glasses. Highly recommend to all that wants to be treated like a person that matters and treated in a personable and professional manner
Dr. Schmutz is a superior glaucoma specialist and eye surgeon. He is thorough, professional, kind, and empathetic with a very caring bedside manner. He has taken superior care of my mother, who had a difficult case in one eye. Dr. Schmutz …
A wonderful experience. Staff professional. Dr Gunther is an experienced, friendly super doctor . I have. serious issues with my eyes . He made me feel like I mattered. He answered all of my questions with language I could understand Thanks so much Dr Gunther
I ended up in the Provo office entirely by accident, but I’d like everyone to know it was a blessing in disguise. First of all I made the apt. with the wrong office, and arrived 30 minutes late. However, despite clearly being busy they …
I am not one to give negative reviews but my experience with this eye center has been so frustrating. I took my daughter’s glasses in there to have the lenses replaced. First, I waited for about 15 min because the person was unable to pull …
I have seen Dr. Wilkinson twice in the last 6 weeks. He has helped me with my overall eye health and plans for optimum vision in the future as I continue to age. Dr. Wilkinson and staff are very thorough and I appreciate their expertise and kindness!
Dr. Thueruer and Precious and all the staff have always been so good to my husband and me. We appreciate their kindness and consideration every time we have an appointment. The ladies in the front office are also so kind and helpful.
My grandma has been coming to excel for years and the only complaint she would have is that it takes time to find an appointment. Everything else they are profesional, kind and patient when doing the eye exams. You can tell they are busy yet they still take their time to make sure they give you a good service.
We have had great experiences here. Deanna, and seth were great to us. Rachel and Dr Wilkinson we’re awesome. Wonderful employees and great service and help from everyone. Highly recommend going here if you are in need of eye care.
All my friends and family come to Excel Eye Center for their eye care needs. We have always had great results. The physicians and staff are kind and caring and go out of their way to make sure all of our needs are met. The office is very busy and their is a reason why—they provide the best care anywhere.
Didn’t have to wait very long after arriving, and then LOTS of efficient, friendly attention. Dr. Parsons always makes me feel like he knows what he’s talking about, and very interested in making sure my eyes get great care.
Dr. Shmutz is so nice, and explains everything very well. Coby his assistant is very nice and professional yet funny as well. Love the people I’ve met so far!!
We had a great experience at excel eye center. The staff was friendly and professional. Dr Wilkinson took the time to answer all my questions and help me understand what was going on with my vision and what things we should do in the future to help it.
Worst company policy I’ve ever heard of. Terrible service. Don’t know how they have such good reviews. Over priced and if they break your glasses when working on them they don’t give you a refund or replacement. They want you to buy a new …
Worst office staff, worst doctor. I confirmed with my insurance web site, I confirmed with a phone call and at the day of my appointment I confirmed with the girl at the front desk if they indeed take my plan and it was a resounding YES. …
My little boy got hit directly in the eye and had blood in his iris. Dr. Wilkinson was very caring and cute with my little guy. He was very knowledgeable and helped us know what our next steps were to insure that his eyesight wouldn’t be damaged. If you’re looking for a great ophthalmologist, check out Dr. Wilkinson!
Excel Eye Center is a great place for eye exams and glasses! I have had a few exams now and have been taken care of very well. From the moment I walk in to when I leave I am satisfied with the care I receive. The doctors are very …
I have had two appointments at Excel Eye Center in Provo. One with Dr. Wilkinson and one with Dr Egan, each visit was wonderful! Everyone in their offices were kind, informative, and made me feel very comfortable! I would recommend Excel Eye Center to anyone who needs Eye Care!
Excel Eye Center eye glass department really takes the cake! Poor service and the longest wait times for expensive glasses ever. I’ve been dealing with Caitlyn the manager and still feel some frustration. …
The entire staff at Xcel eye Centers in Provo and Lehi are absolutely amazing! Dr. Wilkinson and his staff are the most amazing team! They go above and beyond with compassion and professionalism. Thank you so much for all that you’ve do!
I didn’t have a very good experience here. When I got my first exam, the doctor was okay and nice. That part was okay but when I went in to try and get glasses, I was treated very badly. I was on Medicaid for pregnancy and went to get some …
Excel Eye care is great. The waiting time is zero and the Doctors took the time to fully examine my eyes and when they identified a possible Macular hole in my eye they not only referred me to a Specialist for treatment but they had an …
I did not have a good visit last time I went to the location in Provo, my waiting time was almost 2 hours my appointment was scheduled at 2:30pm arrived 5 minutes early I filled up the questionnaire and was ask to sit to wait for my turn, I …
The staff here are so friendly and prompt here. I had an eye emergency and Dr. Schmutz came in on a Sunday to take care of me and refer me for a retinal detachment. After my surgery, I then needed a lens replacement. I was able to make an …
The lens replacement is great and working so well it exceeds all my expectations Dr.Leoner isexcellent but sadly he’s on a mission for the Church of Jesus Christ of Later Day Saints so he isn’t available
People are always professional but friendly here. This time, with temperatures being taken, was no exception. And I needed my glasses frame fixed, which was done graciously and expertly. The eye exam was done well, and it was a good experience, as always. Thank you.
I would highly recommend Excel Eye center to anyone. I have been a patient of theirs for many years, including my children. we have had many wonderful experiences especially with Dr. Morris. He is very knowledgeable about his work, is very …
Dr. Wilkinson did a great job at helping me understand my eye exam rather than just telling me that everything looked ok. He took the time to answer all of my questions and came up with a plan for me to improve my vision. I am very pleased with the way he addressed my concerns.
Staff at Excel Eye Center were Outstanding in the services they provided. The staff were professional kind and thoughtfully involved at all times. Our ophthalmologist, Dr Theuer, was as well. We would highly recommend anyone to seek services here!
We had such a great experience coming here to visit Dr. Schmutz. I have never had eye problems before but he made it a comfortable experience for me and helped me understand my eyes better. I will definitely be going back for all of my eye appointments, and will recommend my friends and family to visit this office.
I have never been disappointed at Excel eye. Dr. Wilkinson has diagnosed my eye care with great care, and he and the technicians are very pleasant and positive. Thank you for taking care of me.
My elderly Dad saw Dr Parsons today for a newly developed eye problem. Dr Parsons immediately put my Dad at ease and completely explained the procedure, pros and cons, and answered all his questions. Dr Parsons, and his Tech, Sunny, were …
I went to Excel for PRK. Net: NO PAIN!!!
Leading up to the procedure, I was expecting the worst. I was expecting a week of serious eye discomfort and pain. All of my pre-op work more or less agreed …
Get your Lasik here! I got my Lasik done at this location a few years ago and it was such a great experience. The staff was super nice and the Dr. Wilkinson was amazing. My vision has been great since. I highly recommend Lasik and Excel.
Deanna was wonderful at my visit today. She was so friendly and thorough and made me feel really comfortable. I feel my eyes are in great hands with her and Dr. Wilkinson who is awesome as well.
Everyone at Excel has been excellent to work with from billing to scheduling and the doctors and the techs. They have made the whole surgery process very smooth, fast and easy. I would definitely recommend them for any eye issues.
I have received excellent care here. They are extremely knowledgeable and patient with my questions. They are forward thinking and were able to provide me with a procedure that many doctors had not even looked into yet. Highly recommend.
I have been going to the excellent eye care for nearly 35 years! Long before they moved to their current location. They have provided professional and friendly treatments. The best of any of the other facilities and optometry clinics I have had visits to. Thank you Excell!
I have 2 of the best eye doctors, both of whom put my best interest first. The receptionists are very thorough and understanding if any changes need to be made with my appointments. Lastly, their office is conveniently located near public transportation.
The doctor who saw me, I think Dr. Morris, was great. He listened, examined, and treated my changed vision efficiently. I was on my way in no time, satisfied.
However, one of the 4 secretaries in the front desk who checked me in almost …
Dr Lambert and his team were fun and helpful. I had a great experience and they were quick to get me back and started on my exam. Very pleased with my experience here!
I have retinopathy and I have to have a shot in my eye every 6 weeks, and sometimes less often. I get excellent excellent treatment from Doctor Aaron Gunther.
All those who attend to me, in the office, and the nurses and assistants are all …
I deeply respect and appreciate Dr. Parsons. He has been part of our family for decades, caring for my mother-in-law, my husband and me, and our son. All with glaucoma. …
Excel Eye Center is amazing! They have a wonderful and very friendly staff. Dr. Wilkinson is the best M.D. for eye care I have ever been to. If you have MS (which I do) go see Dr. Wilkinson. He knows what he is talking about and will give …
We had another great experience with Dr. Schmutz. He was informative and made us feel very comfortable. We were also very impressed with his tech Michael. My wife has MS and Michael was very helpful and accommodating to her needs. 5 Star visit from us! Thank you!
Dr. Morris is a really wonderful eye doctor. He explains everything so well and he really knows what he is talking about very intelligent doctor l love seeing him and my kids think he is the best. If you are looking for a great eye doctor he is the one.
I really like Dr. Wilkinson and his staff. He explained the results of my testing and gave me some options to consider. They were very busy yet I didn’t wait longer than 20 minutes each of the two times they had me wait. Very professional and courteous.
The staff at Excel was awesome. I would feel confident in sending any of my friend to any of the doctors there. They have a wide range of specialties there, so they have can help you with any problem with your eyes that you have. Dr. Morris was knowledgeable, friendly, and professional.
I just wanted to take a few minutes to say how much I appreciate Dr. Christopher Ricks. He took over for Dr. Lohner in the Provo office, when he retired, and right away I needed to have surgery done for my cataracts. He did a great job and is very knowledgeable and easy to work with. He answered all of my questions clearly..
I shouldn’t be this passionate about an eye appointment, but it was the BEST eye doctor visit I’ve ever had. The paperwork was simple, the people were delightful (could even talk sports), and Dr. Morris was the kindest and most informative …
The assistant that took me back was great. She was kind, friendly, and I felt like she knew what she was doing! The doctor was great to check my eyes thoroughly and remember the issues I have seen him for in the past. I love Dr. Theurer and would recommend him to anyone.
I have been going to Excel Eye Center for years, and couldn’t ask for better care. Dr. Lohner has been amazing! Both my husband and I have had corrective surgery for our eyes, and couldn’t be happier with the results. It is WONDERFUL to see again without having to use contacts or glasses! Excellent care…excellent people.
Got into the exam room quickly and initial check was prompt but then had to wait a half hour for the doctor. When he came in he apologized and explained that something had come up. I assumed it was some problem with another patient. His …
Excellent, the very best Physicians!! Look no further. I’ve been a patient for 20-plus years. Finally cataract surgery needed and done by the best—Dr. Theurer!! He’s perfection in detail and care. Also, staff is very kind, friendly, efficient and professional.
My experience with Excel Eye Center in Provo started 18 years ago when Dr. Ellsworth replaced the lens in my right eye, giving me perfect (20/15) distance vision for the last 18 years. Dr. Ricks performed a similar surgery on my left eye …
Dr. Wilkinson was great! He was very thourough in examining my eyes and explained his findings in great detail I found his staff to be very friendly and competent. By far the most comprehensive and complete eye exam I have ever experienced. I would recommend them to anyone!
I had PRK done by Dr. Wilkinson almost a year ago and am seeing 20/15 in both eyes! It was the best present to myself ever! No more dealing with glasses or contacts! Dr. Wilkinson and his staff have been super helpful, patient and …
Every visit is a pleasure. I am treated quickly, with respect. My cornea transplant was very successful, most of the stitches have been removed over the year since surgery, and vision continues to improve. In three months the last stitches …
A great place to get an eye exam. All of the doctors are incredibly knowledgeable and have a great bedside manner. My favorite Doctors are Doctor Schmutz and Doctor Ricks. The receptionists are caring and helpful and the techs are efficient and incredible. It’s also a great place to get lasik.
I’ve been going to Excel (or its predecessor) since 1974. The doctors are highly qualified and the staff is well-trained and kind. I think my vision is being well cared for. And their optical department folks are careful and skilled in …
I visited Excel Eye center with failing vision. When I left after a very short and not unpleasant procedure I could see with clarity once again. The staff at both the Payson and Provo office were friendly and professional. The Doctor took …
After a devastating accident in 1988 (resulting in a 2 1/2 month coma) I have visited many Doctors and Offices. I have been treated for severe Glocoma for 20 plus years at Excel. I have always been treated with the utmost kindness by the …
Front desk staff were very helpful, knowledgeable, and kind. The technician that did all of the tests for my eye exam was very good, and even though I didn’t disclose that I have kerotaconus because I was trying to force him to be …
They are concerned with your eye care and will spend the time needed to help you with your treatment. They have very good support staff assisting the doctors and you.
They were able to diagnose my eye prescription and help me with a condition. However, when they dilated my eyes they did not give me any type of coverage at all. It was a bright and sunny day and it made driving extremely difficult. I never knew they offered eye covers after the fact I left. Nice staff and doctors though.
I saw Dr. Parsons about 1 year ago for a routine eye exam since it is covered by my eye insurance. Dr. Parsons and his staff were so friendly and efficient. I got my first glasses Rx from him and I love them. I also got a great deal on …
I’m not a frequent reviewer but I want to start supporting good things in the world that make life better. My visits to Excel Eye Center have improved my quality of life. I thought everyone was competent and professional. Dr. Lohner was …
Dr. Schmutz was very good treating my wife’s eye, and the staff were all friendly and great. This is the rating she wanted to post (we are using my cell for a contact number but this is the rating she wanted me to enter).
I started going to Excel Eye Center 4 years ago, after my former eye doctor retired. I like that Dr.’s Morris and Wilkinson are thorough yet quick. Their professionalism is always appreciated. I also recently purchased new glasses at the …
I had PRK done here. My eyesight is now a little better than 20/15. Dr Wilkinson did a great job. I felt super comfortable and am very happy with how it all went. Also, Rachel is great too
First time visit. The atmosphere was welcoming. From front desk to medical assistant and doctor they were incredible and made me feel so comfortable. Very professional..definitely will refer my friends and family.
It was a packed house and I assumed I would wait a long time. But they actually got me back fairly quickly. The entire staff was super nice and helpful. Dr. Gunther (retina) put my mind at ease. He was very thorough and answered all my …
Dr. Wooley went above and beyond. Not only did he find a problem that needed to be seen by a retinal specialist, he called and got me an appointment within the next couple of days. Very personable, too.
Dr. Parsons has been treating me for over ten years following procedures for a retinal tear and detachment. He is very personable and attentive, quick to respond effectively to any new concerns. He is active in humanitarian services abroad and I have great confidence in his knowledge and experience.
I, like most people, was a little nervous about getting LASIK. Doctor Ricks was the perfect doctor for the job. He was very honest and upfront about all of the potential pros and cons. He treats you like a friend, not a patient. He …
Dr Parsons is a wonderful person. I came to him for catarac surgery. He is a very kind person and made me feel right at home home. Dr Parson is wonderful, Kind And friendly person. He made me feel like a person needing help. He was …
Dr Justin Wilkinson is the best communicator and he explains everything extremely well. He is a brilliant doctor and is caring. He diagnoses properly and knows what he is doing. He saved my husband’s eye after another Dr messed up. We both highly recommend Dr Justin Wilkinson.
Friendly staff. Dr Parsons performed cataract surgery on my left eye 2 years ago with lens implant. Love the results. I will have right eye done in 2 months. My wife had surgery on right eye and can see 2020 for 1st time. She will have her left eye done next month. When it comes to your eye sight you can trust the skills of Dr Parsons.
Had a great experience at Excel Eye Center. They were very professional and prompt. The doctor was very friendly and efficient and explained things really well. I loved that they had Saturday appointments. I highly recommend them.
I have been a patient for around thirty years and I plan on many more. I have had cataract lense replacement in both eyes and many eye exams over the years and have been totally pleased every time. I would recommend Excel to all my friends and family without hesitation.
my visit to Excel Eye Center was excellent and my eyes feel much better a few days later, especially my left eye. Before the doctor came there was a young lady who was immensely helpful and the . dr. worked with great skill. Thank you
I had my PRK surgery done about 1 month ago by Dr. Ricks, and I’m so happy I did! I was very nervous going into it, but Dr. Ricks really helped me feel at ease and confident going in to the surgery. I had heard that the recovery for PRK was …
Excel eye centeris awesome! So friendly and caring! Rachel was amazing and explained everything she needed to do and talked through it the whole time to put me at ease! Also Dr. Wilkinson always answers any questions I have and makes sure I leave feeling confident in my care! Thanks Excel for being excellent!!
I had some alarming vision problems and was refered to Excel many years ago. I’ve been going to back to Excel, Dr Wilkinson, since. I feel like my eyes are well tended, and any problems will be caught promptly. All the staff I have been assisted by have been very good.
The exam was the best eye exam experiences I have had to date! It was fast, efficient, the Dr was very knowledgeable and friendly. The technician was amazing, super knowledgeable, and made the experience enjoyable, yet quick.
I scheduled an appointment to get my contact lens prescription renewed and get a basic eye checkup. My concern, which I expressed when I made my appointment and repeated again multiple times during the visit, was that I don’t see as well as …
I have been coming here for years and have always appreciated the professionalism of this office. I recently had corneal cross-linking done and something that would normally have been a super stressful experience was handled really well by …
All Covid-19 precautions were taken. Everyone was very friendly and I hardly sat down before I was called in to start my exam. The doctor has always answered my questions and explained my situation in depth. I appreciate the attitude of Excel Eye Center and recommend them to all who need reliable eye care.
Our whole family has gone to Excel Eye Center for over 15 years; we have always received the highest quality of care and friendly and caring services from the excellent staff at Excel. As I enter the Center and approach the front desk, I am …
All of the staff were incredibly helpful and friendly. I am always hesitant to try a new eye doctor because I’ve had negative experiences in the past. But I was pleasantly surprised at their professionalism and courtesy. The doctor …
I would recommend Dr. Morris because he is friendly and informative and got me through my appointment comfortably and quickly.
I was impressed with Dr. Wilkinson. He was very professional and super …
Dr. Gunther was super friendly, very kind, and did such a good job at putting my child and myself at ease when we weren’t sure if she was going to have vision problems for the rest of her life. The Eye tech lady, Precious Apple Peel was …
They are always Kind, courteous and professional at Excel eye center. There are several doctors who all specialize and can really help you with specific problems. The best place we’ve worked with for our family’s vision needs.
I was able to get in on time and met with the doctor quickly. All personnel were very professional and spent enough time to explain my results and answer any questions that I had. An enjoyable experience.
Dr. Ricks was absolutely amazing! He helped me regain my eye sight in one night! Absolutely amazing results. I am dancing on the moon. Thank you Dr. Ricks for changing my life. If you have any doubts, he’s the one for you.
I have had multiple interactions with the doctors and nurses and staff at Excel over the past nearly 20 years -from LASIK to glasses and contacts to surgeries. I have always found everyone there to be very considerate and helpful and …
My husband and I both liked the feel of this place when we walked through the doors, and we both really enjoyed our doctor, Dr. Morris! The front desk girls however, looked like they had rolled out of bed, did not know how to answer our …
Dr. Woolley’s been my (& husband, Ron’s) eye doctor for approximately one year! He replaced Dr. Parsons, since he has retired. We already miss Dr. Parsons so much and keep him and his family in our prayers! Dr. Woolley has proved to be a …
The office staff and doctor were great. They were fun to talk to and they were thorough with my exam. The doctor also took interest in my life and health which was very refreshing. I would definitely recommend this office to any of my friends and family. Thank you!
I have had nothing but the best experiences with Excel. Everyone has always been very pleasant, helpful and professional. Justin Wilkinson is the best! I recently had to get my records to finish some paperwork for my CDL license and I …
I am very happy with the results of my cataract surgery. Dr Ricks was professional and caring. He never seemed rushed and he made me feel comfortable about the process at every stage. I recommend him wholeheartedly!
I have had a wonderful experience all staff was friendly. Very knowledgeable Dr’s. I had the ICL surgery about 3 years ago and it was the best decision I ever made. I would recommend this office for sure.
The nurses and doctors were really really good. But the wait time was very very long. Out front group was great and the doctor was great thank you I will be back
Just had cataract surgery under Dr. Ricks (Both left and right)!!! It was the most pleasant experience from the moment I walked through the doors, meeting a pleasant welcome from the front desk personnel, the physicians assistants, to Dr. …
Excel eye center has one of the most friendly, kind and patient staff around! Dr. Morris has been great with my kids. When my daughter was learning to put contacts in the staff was so sweet and took their time making sure she felt …
This place has great service and caring technicians. I broke my glasses and then lost my new pair after only having them for 6 months and I said I have to get surgery- no time to waste. Excel Eye Center got me in SO fast and I was so happy! …
I Switched to Excel Eye Center not long ago because my insurance would no longer cover my previous eye clinic who I had been with for a long time and really liked. My previous eye clinic said they hated to lose me as a patient but were kind …
Competent, skilled care by a very good ophthalmologist. We have felt very confident and pleased with the care we’ve received there. I didn’t give 5 stars because there is usually a wait, but it’s never more than about 15-20 minutes.
The optometrist was efficient and positive with me and my eye exam. I could tell he enjoyed his work. I had a question for the optician and he was knowledgeable and it didn’t even faze him when I asked him clarifying questions to make sure …
I never had such a detailed eye exam. They were very knowledgeable, friendly and answered all my questions. They explained any problems they found with my eyes and a solution to fix the problem. With the end goal to help me see better. …
Doctor Ricks is a perfect combination for a physician, intelligent, detailed and thorough, combined with a quiet kindness and genuine caring personality. He has my complete trust with his ability to think of care needed now and how that …
A little bit of a wait but well worth it. Dr. Schmutz had come to my small town to do the evaluation then had me go to Spanish Fork for the exam. One more picture needed to be taken so I had to go to Provo because that was where the …
I feel truly blessed to have been able to have Dr. Wilkinson take care of the torn retinas that I have in both of my eyes. My experience with him and his staff have been nothing but professional and very caring. He has been extremely …
Dr. Wilkinson and his assistant Diana have provided excellent service, their caring and attention to helping my vision return after cornea surgery has been the best. They are both so friendly and helpful. I’ve been really impressed with the care I’ve received from them.
Been a patient (as well as my immediate family members) of Excel Eye Center for many years. A daughter has regular visits with Dr. Wilkinson for a recurring eye infection, and for our visit in December 2019, he and his staff (Deanna, …
I feel very comfortable with the office and staff at Excel. They always spend plenty of time with me and explain thoroughly what they are doing and why. Dr. Theurer makes me feel secure because he is really concerned in my eye health.
This review does not reflect on the doctors at Excel Eye Center but on one of their billing policies. Beware if you are a new patient or are not a new patient but have not had an appointment there in the last three years! My 30-yr.-old …
Capable, knowledgeable staff and providers with a great bedside manner. Excellent care whether it’s just an annual checkup or a true vision-saving emergency procedure. We’ve experienced both lately and we are grateful for the crew at Excel. Thanks for all you do.
Dr. Ricks is amazing! I’m 52 and have been wearing glasses/contacts since I was 8. I looked into getting Lasix a few years back but wasn’t a candidate. First visit with Dr. Ricks he told me about an implant procedure that I was a …
I went there as a new patient and I was very impressed that after filling out brief paperwork they took me right back did the eye examine immediately. Within 15 minutes doctor Wilkinson came in after my eyes were dilated and did a very …
Dr Wilkinson and his staff were very courteous and thorough. I felt like they were concerned and wanting to help me. Their recommendations were what I needed. Thanks so much!
I was very impressed with my doctor. However the wait to be seen seemed a long time. The first technician did not believe me when I kept telling her that I my forehead was not touching the bar on the machine that was examining my eyes. …
Dr. Wilkinson and his nurse are the best. I have seen my share of eye Doctors over the years but Dr. Wilkinson is the very best They care about you and you’re not just a number. Dr. Wilkinson takes extra care and time to make sure you are …
Professional, kind and pleasant staff, I would reccommend Dr.. Wilkinson and his staff to anyone. Everyone was masked including the clients. I was very comfortable with their Covid protocols being high risk.
I came in to follow up what my optometrist saw on his tests. I have now early detection of a problem that I can now follow closely with Dr Wilkinson. They were nice and professional.
I have been going to excel eye center in Provo for more years than I can remember. I’ve seen Dr Parsons nearly the whole time. Happy for him that he is retiring but sad for me that he will no longer be my eye doctor. He has been an awesome …
Dr. Ricks is the best! I was a first time patient referred to Excel Eye Center and was so impressed by how professional, kind and helpful all of the staff here was. I have been to several ophthalmologists and optometrists over the years and …
Love the doctors but the wait times have been rough every time I’ve come. The longest I’ve waited is 1 hr 45 minutes from my appointment time and the shortest was 45 minutes from my appointment time.
Dr. Ricks performed my PRK vision correction surgery and I highly recommend him! He was knowledgeable, friendly, and ultimately someone I felt comfortable with performing a procedure on my eyes. Dr. Ricks also respected me and my …
I got a PRK procedure done here a few months ago and I have nothing but good things to say. Dr. Ricks and the staff here at Excel Eye Center took time to make sure I understood what to expect and I felt very supported when my nerves kicked …
I love that all of the eye doctors here actually went to medical school and really know what they’re talking about. I waited well past my appointment time to get called back, but it was well worth it. I saw Dr. Morris and he was the best! …
Exceptional! Hunter was very knowledgeable and explained each process of the eye exam. He was able to explain the different options available to improve my eyesight. …
I went to see Dr Parson because I have had a small stroke and had double vision. He was very attentive and got me into a pair of glasses that very day that has brought me great relief. I was so very grateful and also surprised that …
Dr. Christopher Rick is an outstanding doctor. Don’t let his youthful looks fool you. He is extremely skilled. He did a wonderful job on my mother-in-law Bonnie’s cataracts, and she could see markedly better the very next day! Additionally, …
All of the staff were very friendly and professional. I feel very blessed to have Dr. Wilkinson laser my eye for me. It made him and staff members stay after hours and everyone was so accommodating. My eye has healed well and Dr. Wilkinson …
I have had seven eye surgeries and wonderful care from the doctors at Excel Eye Center, specifically Dr. Matthew Parsons and Dr. Mason Schmutz. They have preserved my vision which would have been lost due to hereditary glaucoma. Their assistants and the front desk people have also been very courteous, friendly, kind, and helpful.
Everyone in the office was great with my 14 year old daughter. They were so thorough and friendly. We were being seen for a potentially scary eye condition but no one made her feel anxious or scared.
From the time we arrived to the time we left was almost TWO HOURS. I don’t understand why Dr. Woolley so tightly schedules his patients like that. I don’t think the doctors and office managers understand that elderly people have lives and …
Great place but go prepared to spend some time there because the shortest it has ever been for me is about 90 minutes. From time I arrive to leaving has taken over 2 hours before. They are thorough and good so it’s worth it to me. And I get …
I had a great experience having Laser surgery with Dr. Wilkinson as the surgeon. He is very knowledgeable and did a very professional job. I felt confident that he would do the surgery well, and that it would all turn out well for me. Thank you!
I had an emergency and they got me in as soon as I was able to get there. Checked my eye to determine what was going on and explained what was the reason for all the floaters suddenly showing up. They were very helpful and professional.
Excel Eye Center is the best place for all things eyes hands down. Dr Wilkinson has given my son new life with a cornea transplant. His vision went from 20/700 to 20/40. A simple thank you isn’t enough! All of the employees in all offices are so great as well!
2021- Dr. Mason Schmutz was awesome!! Highly recommend. He was very professional and thorough. Adjusted my eye prescription as needed. The staff is great to work with from the techs to the receptionist. …
Great place for eye care!!! My wife was having eye trouble (surgery’s) etc. and after it was all said and done she needed new glasses so she went to our local eye doctor ( because Excel is 75 miles away from us) to get an eye exam and …
Been working with Dr. Ricks who did my PRK vision correction surgery. The experience has been great. They have been explaining everything so thoroughly and walked me through everything. I was seeing basically fine in a week (PRK takes a bit …
I found this Eye Clinic educational, thorough, and professional. All staff were punctual, efficient, answered all my questions so I understood and were pleasant and happy 1st thing on a Monday morning. And I got great news of still seeing 20/20.
Dr. Morris was wonderful. I’m in my late 30’s and this was my first eye doctor appointment and it was great experience—fun even! He is very positive and encouraging throughout the appointment. …
I had PRK done with Dr Ricks and had a great experience. I knew what to expect every step of the way. When I had a small infection arise in my after care Dr Ricks went above and beyond to make sure I had the medication I needed and called to follow up a few days later. I would definitely recommend working with Dr Ricks.
Called to try to set up an eye exam and the person on the phone instead of taking my insurance information and helping me to know how much of the visit (particularly the contact lense part) was covered told me to call my insurance instead …
At the provo office: The assistant that took me back was very kind and polite. The doctor was very friendly, answered all my questions, explained everything in detail for my understanding. Overall a great experience!
I was very pleased with Dr Ricks at Excel Eye Center in Provo. I had developed a cataract on one of my pupils. I was mainly seeing fog out of that eye. I had a pan optic lens put in. Dr Ricks was excellent at explaining the procedure and …
Professional, excellent communication, very knowledgeable, caring, humor, “Excels” in every concern you have through listening to you and then offering your choices for resolution.
They were knowledgeable and professional. The doctor was also focused on the health of the eyes. However, the patient doctor connection was lacking. It felt more as an assembly line vs a real relationship.
I’ve seen Dr. Morris and Dr. Loveless for optometry, and Dr. Ricks performed cataract surgery on both my eyes last month. I have felt valued and cared for, and the results of the surgery and other treatments have been nothing short of …
I had a great experience with Dr. Schmutz and his tech Celine. Everyone was very kind and helpful. Kara and Dallin were also wonderful when they quickly found a new pair of glasses that looked great on me while being honest and friendly with their opinions of how each pair interacted with my face shape.
Was very impressed with my first time experience. They are practicing social distancing in the waiting area. The receptionist was friendly and super efficient. She processed my check in quickly and most of my information was already printed …
I received a couple reminders before the appointment, via text, which I appreciated. When I arrived I was promptly greeted and my appointment started within 5-7 minutes of my arrival. I was treated warmly, kindly and efficiently by all who …
When Dr. Parsons retired, he transferred my care to Dr. Woolley. I saw Dr. Woolley for the first time recently and was very pleased with the care and time he and his staff spent with me. I have gone to Excel Eye Center for years and highly recommended them.
We have been coming here for years, even after moving out of state. Dr. Ricks handled our PRK procedure efficiently and professionally. He helped us weigh all the options in a no pressure situation. I would recommend family, friends, and …
Dr Gunther is probably the most useless Doctor on the planet. I would take my grandmother to see him and he would just say there is nothing to do but keep taking vitamins. Her eyesight got worse and a nurse taking care of her now was able …
Dr. Ricks was awesome! He explained every step of the procedure and that helped with my anxiety over the surgery. I had cataract surgery and had the new lenses that helps me see close and far. I love them, and am now seeing 20/20. Thanks so much Dr. Ricks, please consider him for your cataract surgery.
I was so pleased with Excel Eye Center. We were stuck on the freeway for and hour from a terrible accident. Making me an hour late for my appointment. They took me right in and I didn’t have to wait at all. Everyone was very pleasant and professional
Everyone was fantastic! In particular, the first lady that did the majority of the eye tests, her name is Kimmy. She was quite probably the sweetest and most helpful person I have ever found in the medical field. Full stop. …
I was checked in by a knowledgeable, charming, efficient receptionist, waited for a very short time before being shown to the exam room by yet another friendly, efficient individual. After a brief work-up prior to meeting with the doctor, I …
Dr. Ricks and his team were amazing during my PRK procedure! I could not have asked for better results! The doctors and technicians are always kind and helpful. The receptionists are friendly and willing to go above and beyond! Cannot recommend this place enough!!
At least the most important part is great…the physicians!
Otherwise, very unimpressed with the administrative staff at the Provo location…seem to be bothered when patients need to check in/out etc., unwelcoming …
The staff was amazing the doctor that I saw was so attentive and explained everything and he knew exactly what was wrong with my eye and made sure it was taken care of got me on the antibiotics that I needed and help me out so much! I also …
We appreciate the excellent care we have been given at Excel Eye Center. We have full confidence in Dr. Schmutz. He is going to do Cataract surgery on my husband this coming Wednesday. Our family Dr. referred us to him and we are so happy that he did!
I have been a patient for about five years now and love this office. Everyone from the front office staff to the physicians are amazing to work with.
They are friendly, considerate and knowledgeable. The physicians that I have …
I was very pleased with my experience of going for an eye exam at excel eye center. The staff and doctors are welcoming, and professional. They explain what they are doing and help you understand about your eye health. They definitely focus on quality care for each patient!
We loved Dr. Gunther. I had To bring my 3 yr old in for an eye checkup, and Dr. Gunther was very happy, engaging and fun for my little (and distracted and non-cooperative) boy! His assistants also were friendly and professional. Very pleased 🙂
Dr. Ricks is fantastic! He is very professional and an expert in his field. His team (including Hunter) are also excellent! I am overjoyed with my results from LASIK & recommend their team to everyone. Thank you for this amazing gift!
My son and I both have been patients here for many years. We both have chronic issues with our eyes, my son especially. Dr Wilkinson has taken gone to great lengths to find a solution for him. …
Great experience Dr. Lambert made my visit and eye sugery pleasant, he answered all my questions and concerns. The Excel Eye Center was refer to me by a friend and before I scheduled my appointment I checked their reviews and sure enough …
Dr Rick is amazing!!! He explains everything and was so good with my 14 year old son. My son had a clogged oil duct that had to be drained. He was very kind and gentle with him and did an amazing job. I can’t say enough, they also called …
Can’t say enough good things about Dr Lambert! He’s very personable and does an excellent job teaching you about your eyes and answering your questions. Even with a busy schedule, he took extra time to make sure I had excellent care. Best Ophthalmologist I’ve ever been too!
I made an emergency appointment on Friday August 12, 2022 at the Lehi office, EXCEL eye care. I was awakened with unbearable pain in my right eye unable to open it. Dr. Austin Woolley detected the issue immediately and set a laser …
Came to excel on recommendation of a friend. I had been looking into either Lasik or PRK. Dr. Ricks did a fantastic job of answering my questions and walking me through my options. I went with PRK and have zero regrets. Went from a -3.0 in each eye to 20/15 vision. Fantastic staff, great doctors, would recommend to anyone!
My wait time was minimal. The procedure was very fast and almost painless. The facility is clean and the staff members are friendly and efficient. My eyes are remarkably better in just one day.
Dr. Justin Wilkinson is one of the best he is thorough, he listens and runs needed test. My daughter suffered a trauma to her cornea and had to have several surgerys plus a cornea transplant and she couldn’t have been in better hands.
The people are great (Dr. Woolley was especially easy to work with) but a basic eye exam is $457. This was too high even for my insurance so I still had to pay $158 (compared to $75 at Costco that has more up-to-date equipment).
I found Dr. Theurer about two years ago. He has helped me through a couple of serious problems with my eyes, and I trust him explicitly to know how to help me in any situation. I am extremely grateful for his attention and expertise. The staff at Excel Eye Center are efficient and professional.
I always have a good experience, the whole team is willing to help, they are very very nice and kind. I have visited Órem, Provo and American Fork offices and I always receive the best attention. I recently got lasik and I was super better than expected, Dr Wilkinson and his team were amazing!
I had PRK surgery here and it was a great experience. Dr. Ricks is the nicest person and he made me feel comfortable leading up to the surgery and during the surgery. He always has time to answer my questions and he makes me feel heard. I would definitely recommend this place for anyone who is looking to get PRK surgery done.
Don’t go here for an eye exam. Find yourself a better place. I went in to get an exam, when I got my glasses, my prescription was way off. When I returned again for the fix, they said they had a slight change but that it was still showing …
I got the PRK laser procedure and Dr. Ricks especially is really amazing. He’s knowledgeable and clearly explains the procedure and what to expect. He confidentially and empathetically answers concerns and is extremely personable. A++++ …
I took my elderly client to see Dr. Gunther for her macular degeneration. He was very professional and thoughtful. He was very easy to talk to and answered questions in a thorough manner. He was gentle and positive. I worked as an RN for 40 years and can say he is an exceptional physician and person.
I saw Dr Ricks for my PRK. I am completely satisfied. I would recommend his services to anyone wanting to have this procedure done. He has been kind, helpful, and professional through the entire process. I have had great outcomes and am already seeing 20/15 after just a few weeks.
Excel Eye Center is the best eye care facility I have ever used. The staff is polite, respectful, knowledgeable, highly skilled and professional. All my concerts we’re addressed, and they gave great individualized patient care. I give them my highest marks.
I had good experiences with the doctors here so I thought when I needed some lenses for some special frames I had purchased I would also be taken care of by the optical center. They were BRAND NEW frames in perfect condition. They were …
I had cataract surgery on both eyes a year ago, with Dr. Christopher Ricks performing the surgery. I opted for progressive lenses. I absolutely love them. I was warned about seeing halos around lights at night, but it isn’t a problem. I …
Had a dense cataract. Basically was blind in my right eye. Dr. Ricks and the crew at Excel were AWESOME. The surgery went perfectly and I had 1000000% confidence in Dr Ricks. So kind and professional and now my cataract is gone! 5 Stars across the board.
I have and continue to appreciate the expertise and service I receive at Excel Eye Center. The one thing negative I experience is the inconvenience of your parking lot. Every time I go there I am concerned because the parking spaces are so …
After failing my Driver’s License renewal, I visited Dr. Morris at Excel Eye Center. He was so kind and has a great sense of humor. He helped me figure out the perfect prescription and after receiving my new glasses, I could see all the little trees on the mountains!
I have had several excellent doctors at this facility. I have also been very happy with the glasses I have purchased through them. I have high index, progressive lenses, so quality is very important to me.
I’ve seen a few eye doctors in the area and Dr. Mason Schmutz is my absolute favorite!! He is so kind and helpful. I have also been very pleased with the office staff- always kind, quick, and pleasant. Would definitely recommend this office and Dr. Schmutz!
2nd UPDATE: My visit was great! Then husband got appt – 1 month out – he is driving to appt and gets call that they are running behind and need to CANCEL – Can’t get him in for another MONTH!!!. We are so done with this office. SAD …
Super friendly, efficient but thorough. Dr. Ricks took time to answer all my questions and make sure I understood all of the changes in my eye sight, and the why’s behind his recommendations. Overall great experience!!
What I disliked about my experience:
1) The receptionists were totally ignorant about my insurance and refused to help me with it. They just kept saying that it wouldn’t cover anything. However, …
Excel Eye Center has pleasant and professional staff and superior doctors. Whether it’s a regular exam or a more complex challenge, the doctors at Excel have the knowledge and expertise to treat you, and theyre friendly, too. What a wonderful, stress-free healthcare experience!
Thanks to the Excel Eye Center of Provo ‘s professional staff my vision loss due to a rare complication has been restored. Deanna has been especially delightful to work with. She made me feel relaxed and comfortable with all my tests and follow-ups. Thanks Deanna!
Dr Wilkinson removed the cataracts from both of my eyes a few months ago and put lenses back in my eyes. He explained to me then that it might get cloudy which it did. I came back and he corrected both of them. He has always been very …
The technicians were very efficient and friendly who helped before I saw Dr. ricks. Dr. ricks seemed concerned and very professional. I felt I got very good care. Thank you.
They are very professional. I like the environment. The reason for the 4 starts is because the first few times I went in I was waiting there for about an hour. Other than the waiting time, the staff was great. The treatment I got done healed properly and everything seems to be fine.
Quick to see me when I had an emergency. Good sense of urgency. Explained everything very well, helped us on our billing, answered every question and more. Thanks Excel!
It was truly a wonderful experience. Dr. Chapel was so great and explained everything that was going on and was very attentive to all the questions that I had. I will for sure be going back.
The office, examinations and all personnel were marvelous in their demeanor. I always feel like I’m an important part of their assignment. I love Dr. Lohner. He treats me like a friend and has done such great work for me in the present and past.
The staff were attentive to our visit, especially when working with special-needs individuals who deserve extra attention the staff get a 100%. We had an awesome experience and look forward for our next visit. Thanks again Excel Eye Center Provo office!!!
I went in hoping to get contacts, the doctor came in and told me he wouldn’t give me contacts and no other doctor would either. He also told me no one would ever perform corrective eye surgery on me, because no one would want to be liable …
I have 20/20 vision after cataract surgery! Highly recommended. I often have to wait a half.hour past the appointment time, but that is a small price to pay. I am very partial to Dr. Justin Wilkenson.
The doctor was good to listen to my questions. He also took the time to explain a problem I will be having, but there’s no reason to be concerned about it now.
I’d rate the optholmologists and their assistants, and the opticians at 5 stars. They were friendly and capable, and the equipment used in the eye exams is more up-to-date than other vision clinics I’ve been to, and I’ve been to a lot of …
The staff, including front desk, and medical, are friendly and efficient. They have taken good care of me in regular as well as emergency situations! I appreciate their wonderful service!
My sister went to them. She was seen by Dr Wilkinson and his assistant Deanna. They were very patient and understanding with her. It was a great experience for her. They made sure she understood what they were doing and explained things as they were doing them.
I have been going to Excel Eye Center since experiencing a major eye injury almost 2 years ago. I have referred numerous people to Excel both for all the expertise available in one location, and the great staff. I can’t overstate the treatment and care I have received, particularly from Dr. Wilkinson and Dr. Parson.
Great office and staff. Went in for checkup and had a couple tears in retina. They were able to get me right over to repair my tears with laser. Saved me from losing sight in my left eye. Great follow up. They were very on top of my care and aftercare.
I have to give kudos to Dr. Lohner’s staff. They were incredibly busy, but handled it so well. They were really communicative. Thank you for making me feel like my eye exam was a priority when I know you were juggling other cases too.
I would give 0 stars if I could.
I traveled from St George to see Dr Engen, I made it very clear what I needed and I was sorely disappointed meeting with The Dr. …
Excellent eye care for my entire family! Love these guys. You will too.
The Excel Eye Center is the only place I go for eye care. Every one is friendly as I enter and I can usually be informed when I ask how long the wait will be. I see Dr. Parsons and I usually have a long wait for Dr. Parsons, however he is …
Great place for eye care. They do it all from my annual check ups to selling glasses frames and even providing affordable lasik options. I recommend them no matter your need.
The staff was nice and friendly but that’s all I can say good about this place. Years ago I used to come here because it was covered under my parents insurance. It seemed fine. Then I got married and my husband could always see better than …
The doctors and staff at Excel Eye Center in Provo are always fantastic! I’ve been going to Excel for years, even as I’ve moved around the county, I choose to drive the distance necessary to go to the office I know and trust.
Highly Recommend! Staff is extremely polite and punctual…minimal wait time. Very professional and they explain things so you understand them. Large selection of glasses. Highly recommend to all that wants to be treated like a person that matters and treated in a personable and professional manner
Dr. Schmutz is a superior glaucoma specialist and eye surgeon. He is thorough, professional, kind, and empathetic with a very caring bedside manner. He has taken superior care of my mother, who had a difficult case in one eye. Dr. Schmutz …
A wonderful experience. Staff professional. Dr Gunther is an experienced, friendly super doctor . I have. serious issues with my eyes . He made me feel like I mattered. He answered all of my questions with language I could understand Thanks so much Dr Gunther
I ended up in the Provo office entirely by accident, but I’d like everyone to know it was a blessing in disguise. First of all I made the apt. with the wrong office, and arrived 30 minutes late. However, despite clearly being busy they …
I am not one to give negative reviews but my experience with this eye center has been so frustrating. I took my daughter’s glasses in there to have the lenses replaced. First, I waited for about 15 min because the person was unable to pull …
I have seen Dr. Wilkinson twice in the last 6 weeks. He has helped me with my overall eye health and plans for optimum vision in the future as I continue to age. Dr. Wilkinson and staff are very thorough and I appreciate their expertise and kindness!
Dr. Thueruer and Precious and all the staff have always been so good to my husband and me. We appreciate their kindness and consideration every time we have an appointment. The ladies in the front office are also so kind and helpful.
My grandma has been coming to excel for years and the only complaint she would have is that it takes time to find an appointment. Everything else they are profesional, kind and patient when doing the eye exams. You can tell they are busy yet they still take their time to make sure they give you a good service.
We have had great experiences here. Deanna, and seth were great to us. Rachel and Dr Wilkinson we’re awesome. Wonderful employees and great service and help from everyone. Highly recommend going here if you are in need of eye care.
All my friends and family come to Excel Eye Center for their eye care needs. We have always had great results. The physicians and staff are kind and caring and go out of their way to make sure all of our needs are met. The office is very busy and their is a reason why—they provide the best care anywhere.
Expensive, bad billing, don’t listen.
Their billing department is ridiculous. Cost us 600$ when we were already out of …
Didn’t have to wait very long after arriving, and then LOTS of efficient, friendly attention. Dr. Parsons always makes me feel like he knows what he’s talking about, and very interested in making sure my eyes get great care.
Dr. Shmutz is so nice, and explains everything very well. Coby his assistant is very nice and professional yet funny as well. Love the people I’ve met so far!!
We had a great experience at excel eye center. The staff was friendly and professional. Dr Wilkinson took the time to answer all my questions and help me understand what was going on with my vision and what things we should do in the future to help it.
Worst company policy I’ve ever heard of. Terrible service. Don’t know how they have such good reviews. Over priced and if they break your glasses when working on them they don’t give you a refund or replacement. They want you to buy a new …
Worst office staff, worst doctor. I confirmed with my insurance web site, I confirmed with a phone call and at the day of my appointment I confirmed with the girl at the front desk if they indeed take my plan and it was a resounding YES. …
My little boy got hit directly in the eye and had blood in his iris. Dr. Wilkinson was very caring and cute with my little guy. He was very knowledgeable and helped us know what our next steps were to insure that his eyesight wouldn’t be damaged. If you’re looking for a great ophthalmologist, check out Dr. Wilkinson!
Excel Eye Center is a great place for eye exams and glasses! I have had a few exams now and have been taken care of very well. From the moment I walk in to when I leave I am satisfied with the care I receive. The doctors are very …
I have had two appointments at Excel Eye Center in Provo. One with Dr. Wilkinson and one with Dr Egan, each visit was wonderful! Everyone in their offices were kind, informative, and made me feel very comfortable! I would recommend Excel Eye Center to anyone who needs Eye Care!
Wonderful experience! They were quick to get me back. The Dr was so great to explain everything to me and joked around. I highly recommend going here!
Excel Eye Center eye glass department really takes the cake! Poor service and the longest wait times for expensive glasses ever. I’ve been dealing with Caitlyn the manager and still feel some frustration. …
The entire staff at Xcel eye Centers in Provo and Lehi are absolutely amazing! Dr. Wilkinson and his staff are the most amazing team! They go above and beyond with compassion and professionalism. Thank you so much for all that you’ve do!
I didn’t have a very good experience here. When I got my first exam, the doctor was okay and nice. That part was okay but when I went in to try and get glasses, I was treated very badly. I was on Medicaid for pregnancy and went to get some …
Excel Eye care is great. The waiting time is zero and the Doctors took the time to fully examine my eyes and when they identified a possible Macular hole in my eye they not only referred me to a Specialist for treatment but they had an …
I did not have a good visit last time I went to the location in Provo, my waiting time was almost 2 hours my appointment was scheduled at 2:30pm arrived 5 minutes early I filled up the questionnaire and was ask to sit to wait for my turn, I …
The staff here are so friendly and prompt here. I had an eye emergency and Dr. Schmutz came in on a Sunday to take care of me and refer me for a retinal detachment. After my surgery, I then needed a lens replacement. I was able to make an …
The lens replacement is great and working so well it exceeds all my expectations Dr.Leoner isexcellent but sadly he’s on a mission for the Church of Jesus Christ of Later Day Saints so he isn’t available
People are always professional but friendly here. This time, with temperatures being taken, was no exception. And I needed my glasses frame fixed, which was done graciously and expertly. The eye exam was done well, and it was a good experience, as always. Thank you.
I would highly recommend Excel Eye center to anyone. I have been a patient of theirs for many years, including my children. we have had many wonderful experiences especially with Dr. Morris. He is very knowledgeable about his work, is very …
Dr. Wilkinson did a great job at helping me understand my eye exam rather than just telling me that everything looked ok. He took the time to answer all of my questions and came up with a plan for me to improve my vision. I am very pleased with the way he addressed my concerns.
Staff at Excel Eye Center were Outstanding in the services they provided. The staff were professional kind and thoughtfully involved at all times. Our ophthalmologist, Dr Theuer, was as well. We would highly recommend anyone to seek services here!
We had such a great experience coming here to visit Dr. Schmutz. I have never had eye problems before but he made it a comfortable experience for me and helped me understand my eyes better. I will definitely be going back for all of my eye appointments, and will recommend my friends and family to visit this office.
I have never been disappointed at Excel eye. Dr. Wilkinson has diagnosed my eye care with great care, and he and the technicians are very pleasant and positive. Thank you for taking care of me.
My elderly Dad saw Dr Parsons today for a newly developed eye problem. Dr Parsons immediately put my Dad at ease and completely explained the procedure, pros and cons, and answered all his questions. Dr Parsons, and his Tech, Sunny, were …
I went to Excel for PRK. Net: NO PAIN!!!
Leading up to the procedure, I was expecting the worst. I was expecting a week of serious eye discomfort and pain. All of my pre-op work more or less agreed …
Super nice, very efficient and I can see great!
Get your Lasik here! I got my Lasik done at this location a few years ago and it was such a great experience. The staff was super nice and the Dr. Wilkinson was amazing. My vision has been great since. I highly recommend Lasik and Excel.
This was my first visit so I am just forming my impression of your staff and services. My comments …
Deanna was wonderful at my visit today. She was so friendly and thorough and made me feel really comfortable. I feel my eyes are in great hands with her and Dr. Wilkinson who is awesome as well.
Everyone at Excel has been excellent to work with from billing to scheduling and the doctors and the techs. They have made the whole surgery process very smooth, fast and easy. I would definitely recommend them for any eye issues.
I have received excellent care here. They are extremely knowledgeable and patient with my questions. They are forward thinking and were able to provide me with a procedure that many doctors had not even looked into yet. Highly recommend.
I have been going to the excellent eye care for nearly 35 years! Long before they moved to their current location. They have provided professional and friendly treatments. The best of any of the other facilities and optometry clinics I have had visits to. Thank you Excell!
I have 2 of the best eye doctors, both of whom put my best interest first. The receptionists are very thorough and understanding if any changes need to be made with my appointments. Lastly, their office is conveniently located near public transportation.
The doctor who saw me, I think Dr. Morris, was great. He listened, examined, and treated my changed vision efficiently. I was on my way in no time, satisfied.
However, one of the 4 secretaries in the front desk who checked me in almost …
Dr Lambert and his team were fun and helpful. I had a great experience and they were quick to get me back and started on my exam. Very pleased with my experience here!
I have retinopathy and I have to have a shot in my eye every 6 weeks, and sometimes less often. I get excellent excellent treatment from Doctor Aaron Gunther.
All those who attend to me, in the office, and the nurses and assistants are all …
I deeply respect and appreciate Dr. Parsons. He has been part of our family for decades, caring for my mother-in-law, my husband and me, and our son. All with glaucoma. …
Excel Eye Center is amazing! They have a wonderful and very friendly staff. Dr. Wilkinson is the best M.D. for eye care I have ever been to. If you have MS (which I do) go see Dr. Wilkinson. He knows what he is talking about and will give …
We had another great experience with Dr. Schmutz. He was informative and made us feel very comfortable. We were also very impressed with his tech Michael. My wife has MS and Michael was very helpful and accommodating to her needs. 5 Star visit from us! Thank you!
They Will over charge.
Nearly $500 for literally just an eye exam.
And when I asked about non-corrective cosplay contacts they offered to order …
Dr. Morris is a really wonderful eye doctor. He explains everything so well and he really knows what he is talking about very intelligent doctor l love seeing him and my kids think he is the best. If you are looking for a great eye doctor he is the one.
I really like Dr. Wilkinson and his staff. He explained the results of my testing and gave me some options to consider. They were very busy yet I didn’t wait longer than 20 minutes each of the two times they had me wait. Very professional and courteous.
The staff at Excel was awesome. I would feel confident in sending any of my friend to any of the doctors there. They have a wide range of specialties there, so they have can help you with any problem with your eyes that you have. Dr. Morris was knowledgeable, friendly, and professional.
I just wanted to take a few minutes to say how much I appreciate Dr. Christopher Ricks. He took over for Dr. Lohner in the Provo office, when he retired, and right away I needed to have surgery done for my cataracts. He did a great job and is very knowledgeable and easy to work with. He answered all of my questions clearly..
I shouldn’t be this passionate about an eye appointment, but it was the BEST eye doctor visit I’ve ever had. The paperwork was simple, the people were delightful (could even talk sports), and Dr. Morris was the kindest and most informative …
The assistant that took me back was great. She was kind, friendly, and I felt like she knew what she was doing! The doctor was great to check my eyes thoroughly and remember the issues I have seen him for in the past. I love Dr. Theurer and would recommend him to anyone.
I have been going to Excel Eye Center for years, and couldn’t ask for better care. Dr. Lohner has been amazing! Both my husband and I have had corrective surgery for our eyes, and couldn’t be happier with the results. It is WONDERFUL to see again without having to use contacts or glasses! Excellent care…excellent people.
Got into the exam room quickly and initial check was prompt but then had to wait a half hour for the doctor. When he came in he apologized and explained that something had come up. I assumed it was some problem with another patient. His …
Excellent, the very best Physicians!! Look no further. I’ve been a patient for 20-plus years. Finally cataract surgery needed and done by the best—Dr. Theurer!! He’s perfection in detail and care. Also, staff is very kind, friendly, efficient and professional.
My experience with Excel Eye Center in Provo started 18 years ago when Dr. Ellsworth replaced the lens in my right eye, giving me perfect (20/15) distance vision for the last 18 years. Dr. Ricks performed a similar surgery on my left eye …
I went to Dr. Morris at Excel Eye Center and was treated fairly and respectfully. …
Dr. Wilkinson was great! He was very thourough in examining my eyes and explained his findings in great detail I found his staff to be very friendly and competent. By far the most comprehensive and complete eye exam I have ever experienced. I would recommend them to anyone!
I had PRK done by Dr. Wilkinson almost a year ago and am seeing 20/15 in both eyes! It was the best present to myself ever! No more dealing with glasses or contacts! Dr. Wilkinson and his staff have been super helpful, patient and …
Every visit is a pleasure. I am treated quickly, with respect. My cornea transplant was very successful, most of the stitches have been removed over the year since surgery, and vision continues to improve. In three months the last stitches …
A great place to get an eye exam. All of the doctors are incredibly knowledgeable and have a great bedside manner. My favorite Doctors are Doctor Schmutz and Doctor Ricks. The receptionists are caring and helpful and the techs are efficient and incredible. It’s also a great place to get lasik.
I’ve been going to Excel (or its predecessor) since 1974. The doctors are highly qualified and the staff is well-trained and kind. I think my vision is being well cared for. And their optical department folks are careful and skilled in …
I visited Excel Eye center with failing vision. When I left after a very short and not unpleasant procedure I could see with clarity once again. The staff at both the Payson and Provo office were friendly and professional. The Doctor took …
After a devastating accident in 1988 (resulting in a 2 1/2 month coma) I have visited many Doctors and Offices. I have been treated for severe Glocoma for 20 plus years at Excel. I have always been treated with the utmost kindness by the …
Front desk staff were very helpful, knowledgeable, and kind. The technician that did all of the tests for my eye exam was very good, and even though I didn’t disclose that I have kerotaconus because I was trying to force him to be …
They are concerned with your eye care and will spend the time needed to help you with your treatment. They have very good support staff assisting the doctors and you.
They were able to diagnose my eye prescription and help me with a condition. However, when they dilated my eyes they did not give me any type of coverage at all. It was a bright and sunny day and it made driving extremely difficult. I never knew they offered eye covers after the fact I left. Nice staff and doctors though.
I saw Dr. Parsons about 1 year ago for a routine eye exam since it is covered by my eye insurance. Dr. Parsons and his staff were so friendly and efficient. I got my first glasses Rx from him and I love them. I also got a great deal on …
I’m not a frequent reviewer but I want to start supporting good things in the world that make life better. My visits to Excel Eye Center have improved my quality of life. I thought everyone was competent and professional. Dr. Lohner was …
Dr. Schmutz was very good treating my wife’s eye, and the staff were all friendly and great. This is the rating she wanted to post (we are using my cell for a contact number but this is the rating she wanted me to enter).
I started going to Excel Eye Center 4 years ago, after my former eye doctor retired. I like that Dr.’s Morris and Wilkinson are thorough yet quick. Their professionalism is always appreciated. I also recently purchased new glasses at the …
I had PRK done here. My eyesight is now a little better than 20/15. Dr Wilkinson did a great job. I felt super comfortable and am very happy with how it all went. Also, Rachel is great too
First time visit. The atmosphere was welcoming. From front desk to medical assistant and doctor they were incredible and made me feel so comfortable. Very professional..definitely will refer my friends and family.
It was a packed house and I assumed I would wait a long time. But they actually got me back fairly quickly. The entire staff was super nice and helpful. Dr. Gunther (retina) put my mind at ease. He was very thorough and answered all my …
Dr. Wooley went above and beyond. Not only did he find a problem that needed to be seen by a retinal specialist, he called and got me an appointment within the next couple of days. Very personable, too.
Dr. Parsons has been treating me for over ten years following procedures for a retinal tear and detachment. He is very personable and attentive, quick to respond effectively to any new concerns. He is active in humanitarian services abroad and I have great confidence in his knowledge and experience.
I, like most people, was a little nervous about getting LASIK. Doctor Ricks was the perfect doctor for the job. He was very honest and upfront about all of the potential pros and cons. He treats you like a friend, not a patient. He …
Dr Parsons is a wonderful person. I came to him for catarac surgery. He is a very kind person and made me feel right at home home. Dr Parson is wonderful, Kind And friendly person. He made me feel like a person needing help. He was …
Dr Justin Wilkinson is the best communicator and he explains everything extremely well. He is a brilliant doctor and is caring. He diagnoses properly and knows what he is doing. He saved my husband’s eye after another Dr messed up. We both highly recommend Dr Justin Wilkinson.
Friendly staff. Dr Parsons performed cataract surgery on my left eye 2 years ago with lens implant. Love the results. I will have right eye done in 2 months. My wife had surgery on right eye and can see 2020 for 1st time. She will have her left eye done next month. When it comes to your eye sight you can trust the skills of Dr Parsons.
Had a great experience at Excel Eye Center. They were very professional and prompt. The doctor was very friendly and efficient and explained things really well. I loved that they had Saturday appointments. I highly recommend them.
I have been a patient for around thirty years and I plan on many more. I have had cataract lense replacement in both eyes and many eye exams over the years and have been totally pleased every time. I would recommend Excel to all my friends and family without hesitation.
my visit to Excel Eye Center was excellent and my eyes feel much better a few days later, especially my left eye. Before the doctor came there was a young lady who was immensely helpful and the . dr. worked with great skill. Thank you
I had my PRK surgery done about 1 month ago by Dr. Ricks, and I’m so happy I did! I was very nervous going into it, but Dr. Ricks really helped me feel at ease and confident going in to the surgery. I had heard that the recovery for PRK was …
Excel eye centeris awesome! So friendly and caring! Rachel was amazing and explained everything she needed to do and talked through it the whole time to put me at ease! Also Dr. Wilkinson always answers any questions I have and makes sure I leave feeling confident in my care! Thanks Excel for being excellent!!
I had some alarming vision problems and was refered to Excel many years ago. I’ve been going to back to Excel, Dr Wilkinson, since. I feel like my eyes are well tended, and any problems will be caught promptly. All the staff I have been assisted by have been very good.
The exam was the best eye exam experiences I have had to date! It was fast, efficient, the Dr was very knowledgeable and friendly. The technician was amazing, super knowledgeable, and made the experience enjoyable, yet quick.
I scheduled an appointment to get my contact lens prescription renewed and get a basic eye checkup. My concern, which I expressed when I made my appointment and repeated again multiple times during the visit, was that I don’t see as well as …
I have been coming here for years and have always appreciated the professionalism of this office. I recently had corneal cross-linking done and something that would normally have been a super stressful experience was handled really well by …
Dr. Wilkinson was very informative and gave the best explanation of my eye issues I’ve ever had. I am extremely pleased and satisfied with my visit.
All Covid-19 precautions were taken. Everyone was very friendly and I hardly sat down before I was called in to start my exam. The doctor has always answered my questions and explained my situation in depth. I appreciate the attitude of Excel Eye Center and recommend them to all who need reliable eye care.
Our whole family has gone to Excel Eye Center for over 15 years; we have always received the highest quality of care and friendly and caring services from the excellent staff at Excel. As I enter the Center and approach the front desk, I am …
All of the staff were incredibly helpful and friendly. I am always hesitant to try a new eye doctor because I’ve had negative experiences in the past. But I was pleasantly surprised at their professionalism and courtesy. The doctor …
I would recommend Dr. Morris because he is friendly and informative and got me through my appointment comfortably and quickly.
I was impressed with Dr. Wilkinson. He was very professional and super …
Dr. Gunther was super friendly, very kind, and did such a good job at putting my child and myself at ease when we weren’t sure if she was going to have vision problems for the rest of her life. The Eye tech lady, Precious Apple Peel was …
They are always Kind, courteous and professional at Excel eye center. There are several doctors who all specialize and can really help you with specific problems. The best place we’ve worked with for our family’s vision needs.
I was able to get in on time and met with the doctor quickly. All personnel were very professional and spent enough time to explain my results and answer any questions that I had. An enjoyable experience.
Dr. Ricks was absolutely amazing! He helped me regain my eye sight in one night! Absolutely amazing results. I am dancing on the moon. Thank you Dr. Ricks for changing my life. If you have any doubts, he’s the one for you.
I have had multiple interactions with the doctors and nurses and staff at Excel over the past nearly 20 years -from LASIK to glasses and contacts to surgeries. I have always found everyone there to be very considerate and helpful and …
My husband and I both liked the feel of this place when we walked through the doors, and we both really enjoyed our doctor, Dr. Morris! The front desk girls however, looked like they had rolled out of bed, did not know how to answer our …
Dr. Woolley’s been my (& husband, Ron’s) eye doctor for approximately one year! He replaced Dr. Parsons, since he has retired. We already miss Dr. Parsons so much and keep him and his family in our prayers! Dr. Woolley has proved to be a …
The office staff and doctor were great. They were fun to talk to and they were thorough with my exam. The doctor also took interest in my life and health which was very refreshing. I would definitely recommend this office to any of my friends and family. Thank you!
I have had nothing but the best experiences with Excel. Everyone has always been very pleasant, helpful and professional. Justin Wilkinson is the best! I recently had to get my records to finish some paperwork for my CDL license and I …
I am very happy with the results of my cataract surgery. Dr Ricks was professional and caring. He never seemed rushed and he made me feel comfortable about the process at every stage. I recommend him wholeheartedly!
I have had a wonderful experience all staff was friendly. Very knowledgeable Dr’s. I had the ICL surgery about 3 years ago and it was the best decision I ever made. I would recommend this office for sure.
The nurses and doctors were really really good. But the wait time was very very long. Out front group was great and the doctor was great thank you I will be back
Just had cataract surgery under Dr. Ricks (Both left and right)!!! It was the most pleasant experience from the moment I walked through the doors, meeting a pleasant welcome from the front desk personnel, the physicians assistants, to Dr. …
Excel eye center has one of the most friendly, kind and patient staff around! Dr. Morris has been great with my kids. When my daughter was learning to put contacts in the staff was so sweet and took their time making sure she felt …
The new Dr. Woolley is a great Dr. He is very kind and caring and has a good personality. And his staff are so fun and professional too.
This place has great service and caring technicians. I broke my glasses and then lost my new pair after only having them for 6 months and I said I have to get surgery- no time to waste. Excel Eye Center got me in SO fast and I was so happy! …
I Switched to Excel Eye Center not long ago because my insurance would no longer cover my previous eye clinic who I had been with for a long time and really liked. My previous eye clinic said they hated to lose me as a patient but were kind …
Competent, skilled care by a very good ophthalmologist. We have felt very confident and pleased with the care we’ve received there. I didn’t give 5 stars because there is usually a wait, but it’s never more than about 15-20 minutes.
The optometrist was efficient and positive with me and my eye exam. I could tell he enjoyed his work. I had a question for the optician and he was knowledgeable and it didn’t even faze him when I asked him clarifying questions to make sure …
We’ve been patients at Excel for many years and are very satisfied with their level of attentiveness and common-sense approach to eye care.
I never had such a detailed eye exam. They were very knowledgeable, friendly and answered all my questions. They explained any problems they found with my eyes and a solution to fix the problem. With the end goal to help me see better. …
Doctor Ricks is a perfect combination for a physician, intelligent, detailed and thorough, combined with a quiet kindness and genuine caring personality. He has my complete trust with his ability to think of care needed now and how that …
The Doctors and staff bent over backwards to get me the services I needed today without having to try to schedule a separate visit. They were great!
A little bit of a wait but well worth it. Dr. Schmutz had come to my small town to do the evaluation then had me go to Spanish Fork for the exam. One more picture needed to be taken so I had to go to Provo because that was where the …
I feel truly blessed to have been able to have Dr. Wilkinson take care of the torn retinas that I have in both of my eyes. My experience with him and his staff have been nothing but professional and very caring. He has been extremely …
Dr. Wilkinson and his assistant Diana have provided excellent service, their caring and attention to helping my vision return after cornea surgery has been the best. They are both so friendly and helpful. I’ve been really impressed with the care I’ve received from them.
Been a patient (as well as my immediate family members) of Excel Eye Center for many years. A daughter has regular visits with Dr. Wilkinson for a recurring eye infection, and for our visit in December 2019, he and his staff (Deanna, …
I feel very comfortable with the office and staff at Excel. They always spend plenty of time with me and explain thoroughly what they are doing and why. Dr. Theurer makes me feel secure because he is really concerned in my eye health.
This review does not reflect on the doctors at Excel Eye Center but on one of their billing policies. Beware if you are a new patient or are not a new patient but have not had an appointment there in the last three years! My 30-yr.-old …
Capable, knowledgeable staff and providers with a great bedside manner. Excellent care whether it’s just an annual checkup or a true vision-saving emergency procedure. We’ve experienced both lately and we are grateful for the crew at Excel. Thanks for all you do.
Dr. Ricks is amazing! I’m 52 and have been wearing glasses/contacts since I was 8. I looked into getting Lasix a few years back but wasn’t a candidate. First visit with Dr. Ricks he told me about an implant procedure that I was a …
Best place you can go for your eyes care,experienced staff and they count with the last technology..
I went there as a new patient and I was very impressed that after filling out brief paperwork they took me right back did the eye examine immediately. Within 15 minutes doctor Wilkinson came in after my eyes were dilated and did a very …
Dr Wilkinson and his staff were very courteous and thorough. I felt like they were concerned and wanting to help me. Their recommendations were what I needed. Thanks so much!
I was very impressed with my doctor. However the wait to be seen seemed a long time. The first technician did not believe me when I kept telling her that I my forehead was not touching the bar on the machine that was examining my eyes. …
Dr. Wilkinson and his nurse are the best. I have seen my share of eye Doctors over the years but Dr. Wilkinson is the very best They care about you and you’re not just a number. Dr. Wilkinson takes extra care and time to make sure you are …
Professional, kind and pleasant staff, I would reccommend Dr.. Wilkinson and his staff to anyone. Everyone was masked including the clients. I was very comfortable with their Covid protocols being high risk.
I came in to follow up what my optometrist saw on his tests. I have now early detection of a problem that I can now follow closely with Dr Wilkinson. They were nice and professional.
I have been going to excel eye center in Provo for more years than I can remember. I’ve seen Dr Parsons nearly the whole time. Happy for him that he is retiring but sad for me that he will no longer be my eye doctor. He has been an awesome …
They were professional And quick, I had an emergency and they were wonderful highly recommend.
Dr. Ricks is the best! I was a first time patient referred to Excel Eye Center and was so impressed by how professional, kind and helpful all of the staff here was. I have been to several ophthalmologists and optometrists over the years and …
Love the doctors but the wait times have been rough every time I’ve come. The longest I’ve waited is 1 hr 45 minutes from my appointment time and the shortest was 45 minutes from my appointment time.
Dr. Ricks performed my PRK vision correction surgery and I highly recommend him! He was knowledgeable, friendly, and ultimately someone I felt comfortable with performing a procedure on my eyes. Dr. Ricks also respected me and my …
I got a PRK procedure done here a few months ago and I have nothing but good things to say. Dr. Ricks and the staff here at Excel Eye Center took time to make sure I understood what to expect and I felt very supported when my nerves kicked …
I love that all of the eye doctors here actually went to medical school and really know what they’re talking about. I waited well past my appointment time to get called back, but it was well worth it. I saw Dr. Morris and he was the best! …
Exceptional! Hunter was very knowledgeable and explained each process of the eye exam. He was able to explain the different options available to improve my eyesight. …
I went to see Dr Parson because I have had a small stroke and had double vision. He was very attentive and got me into a pair of glasses that very day that has brought me great relief. I was so very grateful and also surprised that …
Dr. Christopher Rick is an outstanding doctor. Don’t let his youthful looks fool you. He is extremely skilled. He did a wonderful job on my mother-in-law Bonnie’s cataracts, and she could see markedly better the very next day! Additionally, …
All of the staff were very friendly and professional. I feel very blessed to have Dr. Wilkinson laser my eye for me. It made him and staff members stay after hours and everyone was so accommodating. My eye has healed well and Dr. Wilkinson …
I have had seven eye surgeries and wonderful care from the doctors at Excel Eye Center, specifically Dr. Matthew Parsons and Dr. Mason Schmutz. They have preserved my vision which would have been lost due to hereditary glaucoma. Their assistants and the front desk people have also been very courteous, friendly, kind, and helpful.
Everyone in the office was great with my 14 year old daughter. They were so thorough and friendly. We were being seen for a potentially scary eye condition but no one made her feel anxious or scared.
From the time we arrived to the time we left was almost TWO HOURS. I don’t understand why Dr. Woolley so tightly schedules his patients like that. I don’t think the doctors and office managers understand that elderly people have lives and …
Great place but go prepared to spend some time there because the shortest it has ever been for me is about 90 minutes. From time I arrive to leaving has taken over 2 hours before. They are thorough and good so it’s worth it to me. And I get …
I had a great experience having Laser surgery with Dr. Wilkinson as the surgeon. He is very knowledgeable and did a very professional job. I felt confident that he would do the surgery well, and that it would all turn out well for me. Thank you!
I had an emergency and they got me in as soon as I was able to get there. Checked my eye to determine what was going on and explained what was the reason for all the floaters suddenly showing up. They were very helpful and professional.
Excel Eye Center is the best place for all things eyes hands down. Dr Wilkinson has given my son new life with a cornea transplant. His vision went from 20/700 to 20/40. A simple thank you isn’t enough! All of the employees in all offices are so great as well!
2021- Dr. Mason Schmutz was awesome!! Highly recommend. He was very professional and thorough. Adjusted my eye prescription as needed. The staff is great to work with from the techs to the receptionist. …
Great place for eye care!!! My wife was having eye trouble (surgery’s) etc. and after it was all said and done she needed new glasses so she went to our local eye doctor ( because Excel is 75 miles away from us) to get an eye exam and …
The doctors and staff are great. The consistent 30 to 45 minute wait is a little irritating.
Been working with Dr. Ricks who did my PRK vision correction surgery. The experience has been great. They have been explaining everything so thoroughly and walked me through everything. I was seeing basically fine in a week (PRK takes a bit …
Thorough, thoughtful care. Dr. Lambert and his staff were great.
I found this Eye Clinic educational, thorough, and professional. All staff were punctual, efficient, answered all my questions so I understood and were pleasant and happy 1st thing on a Monday morning. And I got great news of still seeing 20/20.
Dr. Morris was wonderful. I’m in my late 30’s and this was my first eye doctor appointment and it was great experience—fun even! He is very positive and encouraging throughout the appointment. …
I had PRK done with Dr Ricks and had a great experience. I knew what to expect every step of the way. When I had a small infection arise in my after care Dr Ricks went above and beyond to make sure I had the medication I needed and called to follow up a few days later. I would definitely recommend working with Dr Ricks.
Called to try to set up an eye exam and the person on the phone instead of taking my insurance information and helping me to know how much of the visit (particularly the contact lense part) was covered told me to call my insurance instead …
At the provo office: The assistant that took me back was very kind and polite. The doctor was very friendly, answered all my questions, explained everything in detail for my understanding. Overall a great experience!
I was very pleased with Dr Ricks at Excel Eye Center in Provo. I had developed a cataract on one of my pupils. I was mainly seeing fog out of that eye. I had a pan optic lens put in. Dr Ricks was excellent at explaining the procedure and …
Professional, excellent communication, very knowledgeable, caring, humor, “Excels” in every concern you have through listening to you and then offering your choices for resolution.
Dr. Ricks made my experience a 10/10! i would for sure recommend him.
They were knowledgeable and professional. The doctor was also focused on the health of the eyes. However, the patient doctor connection was lacking. It felt more as an assembly line vs a real relationship.
I’ve seen Dr. Morris and Dr. Loveless for optometry, and Dr. Ricks performed cataract surgery on both my eyes last month. I have felt valued and cared for, and the results of the surgery and other treatments have been nothing short of …
I had a great experience with Dr. Schmutz and his tech Celine. Everyone was very kind and helpful. Kara and Dallin were also wonderful when they quickly found a new pair of glasses that looked great on me while being honest and friendly with their opinions of how each pair interacted with my face shape.
Fantastic experience at the eye center. The wait was short, the doctors were kind and competent, and the overall experience was very positive.
Was very impressed with my first time experience. They are practicing social distancing in the waiting area. The receptionist was friendly and super efficient. She processed my check in quickly and most of my information was already printed …
I received a couple reminders before the appointment, via text, which I appreciated. When I arrived I was promptly greeted and my appointment started within 5-7 minutes of my arrival. I was treated warmly, kindly and efficiently by all who …
When Dr. Parsons retired, he transferred my care to Dr. Woolley. I saw Dr. Woolley for the first time recently and was very pleased with the care and time he and his staff spent with me. I have gone to Excel Eye Center for years and highly recommended them.
We have been coming here for years, even after moving out of state. Dr. Ricks handled our PRK procedure efficiently and professionally. He helped us weigh all the options in a no pressure situation. I would recommend family, friends, and …
The staff was professional and technically very competent.
The financial experience however; a very different story! …
Dr Gunther is probably the most useless Doctor on the planet. I would take my grandmother to see him and he would just say there is nothing to do but keep taking vitamins. Her eyesight got worse and a nurse taking care of her now was able …
Dr. Ricks was awesome! He explained every step of the procedure and that helped with my anxiety over the surgery. I had cataract surgery and had the new lenses that helps me see close and far. I love them, and am now seeing 20/20. Thanks so much Dr. Ricks, please consider him for your cataract surgery.
Excellent customer service, normal waiting time and Dr. Wilkinson explained with every detail my procedure.
I was so pleased with Excel Eye Center. We were stuck on the freeway for and hour from a terrible accident. Making me an hour late for my appointment. They took me right in and I didn’t have to wait at all. Everyone was very pleasant and professional
Update to the previous review.
A manager did call and was extremely helpful, understanding, and resolved our …
Dr. Hunter is our Doctor for more than 10 years now and always looks happy, and is reliable and professional
Everyone was fantastic! In particular, the first lady that did the majority of the eye tests, her name is Kimmy. She was quite probably the sweetest and most helpful person I have ever found in the medical field. Full stop. …
I was checked in by a knowledgeable, charming, efficient receptionist, waited for a very short time before being shown to the exam room by yet another friendly, efficient individual. After a brief work-up prior to meeting with the doctor, I …
Dr. Ricks and his team were amazing during my PRK procedure! I could not have asked for better results! The doctors and technicians are always kind and helpful. The receptionists are friendly and willing to go above and beyond! Cannot recommend this place enough!!
At least the most important part is great…the physicians!
Otherwise, very unimpressed with the administrative staff at the Provo location…seem to be bothered when patients need to check in/out etc., unwelcoming …
The staff was amazing the doctor that I saw was so attentive and explained everything and he knew exactly what was wrong with my eye and made sure it was taken care of got me on the antibiotics that I needed and help me out so much! I also …
We appreciate the excellent care we have been given at Excel Eye Center. We have full confidence in Dr. Schmutz. He is going to do Cataract surgery on my husband this coming Wednesday. Our family Dr. referred us to him and we are so happy that he did!
Simply the best in eye care saved my eyes from a split rim explosion in 2009. Two cornea transplants third time will be a charm ..
I have been a patient for about five years now and love this office. Everyone from the front office staff to the physicians are amazing to work with.
They are friendly, considerate and knowledgeable. The physicians that I have …
I was very pleased with my experience of going for an eye exam at excel eye center. The staff and doctors are welcoming, and professional. They explain what they are doing and help you understand about your eye health. They definitely focus on quality care for each patient!
We loved Dr. Gunther. I had To bring my 3 yr old in for an eye checkup, and Dr. Gunther was very happy, engaging and fun for my little (and distracted and non-cooperative) boy! His assistants also were friendly and professional. Very pleased 🙂
I really liked the kindness and attention given to me from reception to medical care. Thank you so much!
Dr. Ricks is fantastic! He is very professional and an expert in his field. His team (including Hunter) are also excellent! I am overjoyed with my results from LASIK & recommend their team to everyone. Thank you for this amazing gift!
Thank you so much for reaching out. After our conversation I am looking forward to coming back. There is always an off day.
Dr. Ricks is awesome! Immediately after my lasik eye surgery, I could see. It was a miracle! Highly recommend Dr. Ricks!
They took care of me right away we didn’t have to wait that long it was good service and they took good care of us Always checking back on us
I went in for an eye exam with Doc Loveless and he was very nice and he did a great job!
My son and I both have been patients here for many years. We both have chronic issues with our eyes, my son especially. Dr Wilkinson has taken gone to great lengths to find a solution for him. …
Great experience Dr. Lambert made my visit and eye sugery pleasant, he answered all my questions and concerns. The Excel Eye Center was refer to me by a friend and before I scheduled my appointment I checked their reviews and sure enough …
Dr Rick is amazing!!! He explains everything and was so good with my 14 year old son. My son had a clogged oil duct that had to be drained. He was very kind and gentle with him and did an amazing job. I can’t say enough, they also called …
Can’t say enough good things about Dr Lambert! He’s very personable and does an excellent job teaching you about your eyes and answering your questions. Even with a busy schedule, he took extra time to make sure I had excellent care. Best Ophthalmologist I’ve ever been too!
My recent visit was excellent! The staff was polite and helpful; Dr. Theurer was great as usual. We talked about options and agreed on a plan.
I made an emergency appointment on Friday August 12, 2022 at the Lehi office, EXCEL eye care. I was awakened with unbearable pain in my right eye unable to open it. Dr. Austin Woolley detected the issue immediately and set a laser …
Came to excel on recommendation of a friend. I had been looking into either Lasik or PRK. Dr. Ricks did a fantastic job of answering my questions and walking me through my options. I went with PRK and have zero regrets. Went from a -3.0 in each eye to 20/15 vision. Fantastic staff, great doctors, would recommend to anyone!
My wait time was minimal. The procedure was very fast and almost painless. The facility is clean and the staff members are friendly and efficient. My eyes are remarkably better in just one day.
Dr. Justin Wilkinson is one of the best he is thorough, he listens and runs needed test. My daughter suffered a trauma to her cornea and had to have several surgerys plus a cornea transplant and she couldn’t have been in better hands.
The people are great (Dr. Woolley was especially easy to work with) but a basic eye exam is $457. This was too high even for my insurance so I still had to pay $158 (compared to $75 at Costco that has more up-to-date equipment).
I found Dr. Theurer about two years ago. He has helped me through a couple of serious problems with my eyes, and I trust him explicitly to know how to help me in any situation. I am extremely grateful for his attention and expertise. The staff at Excel Eye Center are efficient and professional.
I always have a good experience, the whole team is willing to help, they are very very nice and kind. I have visited Órem, Provo and American Fork offices and I always receive the best attention. I recently got lasik and I was super better than expected, Dr Wilkinson and his team were amazing!
I had PRK surgery here and it was a great experience. Dr. Ricks is the nicest person and he made me feel comfortable leading up to the surgery and during the surgery. He always has time to answer my questions and he makes me feel heard. I would definitely recommend this place for anyone who is looking to get PRK surgery done.
Don’t go here for an eye exam. Find yourself a better place. I went in to get an exam, when I got my glasses, my prescription was way off. When I returned again for the fix, they said they had a slight change but that it was still showing …
I got the PRK laser procedure and Dr. Ricks especially is really amazing. He’s knowledgeable and clearly explains the procedure and what to expect. He confidentially and empathetically answers concerns and is extremely personable. A++++ …
I took my elderly client to see Dr. Gunther for her macular degeneration. He was very professional and thoughtful. He was very easy to talk to and answered questions in a thorough manner. He was gentle and positive. I worked as an RN for 40 years and can say he is an exceptional physician and person.
I saw Dr Ricks for my PRK. I am completely satisfied. I would recommend his services to anyone wanting to have this procedure done. He has been kind, helpful, and professional through the entire process. I have had great outcomes and am already seeing 20/15 after just a few weeks.
Excel Eye Center is the best eye care facility I have ever used. The staff is polite, respectful, knowledgeable, highly skilled and professional. All my concerts we’re addressed, and they gave great individualized patient care. I give them my highest marks.
I had good experiences with the doctors here so I thought when I needed some lenses for some special frames I had purchased I would also be taken care of by the optical center. They were BRAND NEW frames in perfect condition. They were …
I had cataract surgery on both eyes a year ago, with Dr. Christopher Ricks performing the surgery. I opted for progressive lenses. I absolutely love them. I was warned about seeing halos around lights at night, but it isn’t a problem. I …
Had a dense cataract. Basically was blind in my right eye. Dr. Ricks and the crew at Excel were AWESOME. The surgery went perfectly and I had 1000000% confidence in Dr Ricks. So kind and professional and now my cataract is gone! 5 Stars across the board.