Great building Can’t say much for some of the younger people working in it Seems like bunch of underpaid wanna be’s Didn’t pick up on good synergy Unlikely anything collaborative, highly successful and disruptive will come from this crowd
They are charging customers ten times more to process wires. Plus before the standard wire transfer fee is applied. More than what the standard exchange rate is online.
Worst customer service I have ever experienced. Settled and cancelled the card. Waited several months to get the amount I had overpaid refunded and now they are trying to extort more from me. Someone should police these losers.
Placed a fraud protection hold on credit card on Saturday morning and then said I could not do anything to lift it until Monday, because the dept does not work on weekends! Unbelievable! Lock a credit card and then give no way to address it …
What a poor excuse of a company. I was supposed to get a card in 7 business days. I have bee waiting well past 7 business days at this point. Citi has done nothing to rectify this is inconvenience that they caused me, because they can’t seem to do their job.
usually if you want to help your credit score you pay off your credit card balance so its below 30% with Citibank they will lower your available credit so that your credit score doesn’t actually approve it gets worse. I just had $2500 …
A Citibank customer for 31 years….one payment was misapplied by Citibank and they won’t wave the interests. I was told by a representative my best action would be to find a different bank as you are not a person but just an account number. Sad to leave them after having a perfect account since 1989.
DO NOT BANK WITH THEM! They close your account for no reason and hold on to your money for as long as they like, with no explanation! Extremely rude customer service too. Take your money somewhere else. Complete Trash bank!
Disappointed retail customer. Citibank did not pay out their promotional bonuses offer for new account openings despite me having met all the T&C’s. Have spent over 2 hours on the phone with their woeful customer service and still have not obtained a resolution.
Sad to read about other long time customers also having bad experiences with Citibank lately. This establishment is going downhill fast and the best way to make our voices heard is to stop doing business with them unfortunately. I am a …
Years ago I had a business but when I retired never changed my card, since inception I have paid my bill on time and the statement balance, when I called last year to increase my limit, I said to the person on the phone that I no longer had …
Dear citi,
i am very….very annoyed and frustrated with how you handled my checking plus account despite being a very old customer , i have been in constant conflict …
Citibank closed my account without any letters or notices. The sad part about it is, I still don’t know how to receive my money that I can’t reach or tell where it had been for the past months. When I go to branchs in person, they would …
I have spend an hr or more with useless customer service and supervisor who hang the phone because he said he was go into call my husband to verify my information and he did not call my husband we have a joined account and I answer all his …
Horrible customer service never had issues with TD bank or Chase bank. On a dispute taking more than 20 days! Also my disputes and notes are no longer in the system. Getting the runaround never received any letter from them about my …
Well, Citibank gets the “Grinch Award” this year. What company closes your credit card account, without notice, during a pandemic and the holidays??? I’ve been a customer for over 20 years and I don’t even receive a courtesy letter because …
Very beautiful building Very clean and secure Nice to have a good court in the building but food is so so at best and not at good prices but I guess paying for convenience
Why boast of a customer service when it doesn’t resolve anything. One of the representatives cut my call. Personal banker too. A supervisor forwarded the call to a person who is clueless . Another rep gave another number to call which doesn’t exist. A parasitic bank.
Impossible website, who ever got hired to create it needs to be fired. nothing but problems. customer support is useless and problematic to contact. Viewing transaction if you want to see more it does not list all transactions. key words are confusing, avoid this company
Rude customer service. Pathetic personal bankers. Clueless representatives. Talked to 6 people in the last 3 hours. At least everybody was the same. Useless . Dream jobs available here for the ones who care less and want to get paid .
I know your all’s pain with Citi. I have been dealing with an issue for a year & half & yet have not talked to an American & nothing gets resolved. They double-billed me on a $700 balance transfer. Sending for second time Certified Letter to Corporate in NY. I’m about to cry…………………………..
The Washington Post reports that you gave thousands of dollars from your corporate accounts to the Republican State Leadership Committee and also to the Republican Attorneys General Association. Is this true? If so, it would be shameful. …
I’ve been a customer since 2008. The service is terrible. Have no idea what I get in rewards. When you try to speak to someone at Citi. They may speak English but it’s an English that I don’t understand. You would think they would be interested in customer care.
It’s shocking the amount of psychological warfare and harassment that this institution uses against you when you owe money. For the first time in my life I am behind on payments on a credit card. I don’t plan to pay them because I was …
Citi’ online banking is slower than a snail. Tried to set a time period to down load your transactions in Quickbooks format and it took so many clicks to get there while waiting for the Custom Date Range to popular is such a pain. Wondering why Costco would even choose such as credit card issuer as a partner.
Citibank is blocking transactions of depository receipts. They hide behind a warning from the sec without even a legal binding. They allowed the sale abroad at a rate far below 5 dollars, but are now blocking all reverse transaction to …
I set up external bank transfer to HSBC, routing number, account #, tested with small amount transfers, It has been 2 weeks but it never worked. Keep logging me out and I can’t find the HSBC account that I set up on the transfer list. …
Formally, I have locked my card due to the incompetence of this Bank. Specifically, it would appear that the leadership is the problem. They do not listen, pay attention, identify their errors, or (very importantly), they do not CORRECT …
Terrible experience. Costco needs to dump these clowns. Website is a game instead of a useful tool, too many pop ups with extortion “MUST make a selection” or you can’t make a payment and it’s not to update an agreement for users. Stupid …
I called about a disputed credit card amount. They had sent me a letter which supposedly showed the details of why I had made that charge. After reviewing all of the details there was nothing in there about the specific charge that I had …
What is your reward for paying your balance down to 0, and keeping your account in good standing? A reduced credit line. What is their response? “Well you didn’t use it enough” …
(Translated by Google) Bo Direct Tel, you don’t have Baraam either
(Original) …
Excellent gathering
Unprofessional and rude service
Ease and Simple.
Look fantastic since the renovation
Great place to work
Great place to work
It’s huge and a really nice place
Spotless!
Bad bank
They robbed me of $19,500!!!
incompetent employees
Wonderful place
Citi Bank gave PLTR a $15 PT? Keep dreaming lol.
Unwilling to help people hit hard by Covid-19 layoffs.
Spent an hour and a half on phone hung up on 3 times and got nowhere.
Phenomenal views from the 39th floor of New York City
Great building Can’t say much for some of the younger people working in it Seems like bunch of underpaid wanna be’s Didn’t pick up on good synergy Unlikely anything collaborative, highly successful and disruptive will come from this crowd
Disgrace to the financial system. Very very rude people .
They are charging customers ten times more to process wires. Plus before the standard wire transfer fee is applied. More than what the standard exchange rate is online.
I was a victim of wire fraud, and I was on hold from 12:03 p.m. to 8pm, waiting for a supervisor. I was kicked out several times. Very disappointed.
Very bad and rude customer service.
Beautiful new bank for the public. I enjoyed it today. Nice service.
Hey Cit, i you have employees who are rude on FB
I posted I wasn’t happy the way I was treaded by citi during the Cove-19 …
Zero customer service. On hold over an hour. Choose another bank.
Worst customer service I have ever experienced. Settled and cancelled the card. Waited several months to get the amount I had overpaid refunded and now they are trying to extort more from me. Someone should police these losers.
Placed a fraud protection hold on credit card on Saturday morning and then said I could not do anything to lift it until Monday, because the dept does not work on weekends! Unbelievable! Lock a credit card and then give no way to address it …
January 2020 – CITIBANK – CITI online banking is risky and without accountability. …
What a poor excuse of a company. I was supposed to get a card in 7 business days. I have bee waiting well past 7 business days at this point. Citi has done nothing to rectify this is inconvenience that they caused me, because they can’t seem to do their job.
usually if you want to help your credit score you pay off your credit card balance so its below 30% with Citibank they will lower your available credit so that your credit score doesn’t actually approve it gets worse. I just had $2500 …
DONT BANK WITH CITIBANK IF YOU VALUE YOUR MONEY AND TIME!
A Citibank customer for 31 years….one payment was misapplied by Citibank and they won’t wave the interests. I was told by a representative my best action would be to find a different bank as you are not a person but just an account number. Sad to leave them after having a perfect account since 1989.
DO NOT BANK WITH THEM! They close your account for no reason and hold on to your money for as long as they like, with no explanation! Extremely rude customer service too. Take your money somewhere else. Complete Trash bank!
Disappointed retail customer. Citibank did not pay out their promotional bonuses offer for new account openings despite me having met all the T&C’s. Have spent over 2 hours on the phone with their woeful customer service and still have not obtained a resolution.
Sad to read about other long time customers also having bad experiences with Citibank lately. This establishment is going downhill fast and the best way to make our voices heard is to stop doing business with them unfortunately. I am a …
Years ago I had a business but when I retired never changed my card, since inception I have paid my bill on time and the statement balance, when I called last year to increase my limit, I said to the person on the phone that I no longer had …
Dear citi,
i am very….very annoyed and frustrated with how you handled my checking plus account despite being a very old customer , i have been in constant conflict …
Citibank closed my account without any letters or notices. The sad part about it is, I still don’t know how to receive my money that I can’t reach or tell where it had been for the past months. When I go to branchs in person, they would …
I have spend an hr or more with useless customer service and supervisor who hang the phone because he said he was go into call my husband to verify my information and he did not call my husband we have a joined account and I answer all his …
Horrible customer service never had issues with TD bank or Chase bank. On a dispute taking more than 20 days! Also my disputes and notes are no longer in the system. Getting the runaround never received any letter from them about my …
Well, Citibank gets the “Grinch Award” this year. What company closes your credit card account, without notice, during a pandemic and the holidays??? I’ve been a customer for over 20 years and I don’t even receive a courtesy letter because …
Customer service is as bad as it could possibly get. Especially offshore reps. I know more than they do. Pathetic.
Very beautiful building Very clean and secure Nice to have a good court in the building but food is so so at best and not at good prices but I guess paying for convenience
Why boast of a customer service when it doesn’t resolve anything. One of the representatives cut my call. Personal banker too. A supervisor forwarded the call to a person who is clueless . Another rep gave another number to call which doesn’t exist. A parasitic bank.
Impossible website, who ever got hired to create it needs to be fired. nothing but problems. customer support is useless and problematic to contact. Viewing transaction if you want to see more it does not list all transactions. key words are confusing, avoid this company
Rude customer service. Pathetic personal bankers. Clueless representatives. Talked to 6 people in the last 3 hours. At least everybody was the same. Useless . Dream jobs available here for the ones who care less and want to get paid .
I know your all’s pain with Citi. I have been dealing with an issue for a year & half & yet have not talked to an American & nothing gets resolved. They double-billed me on a $700 balance transfer. Sending for second time Certified Letter to Corporate in NY. I’m about to cry…………………………..
The Washington Post reports that you gave thousands of dollars from your corporate accounts to the Republican State Leadership Committee and also to the Republican Attorneys General Association. Is this true? If so, it would be shameful. …
I’ve been a customer since 2008. The service is terrible. Have no idea what I get in rewards. When you try to speak to someone at Citi. They may speak English but it’s an English that I don’t understand. You would think they would be interested in customer care.
It’s shocking the amount of psychological warfare and harassment that this institution uses against you when you owe money. For the first time in my life I am behind on payments on a credit card. I don’t plan to pay them because I was …
Business issues was with Appliance center in Sylvania, Ohio. Miss informed on plan and financing plan and payment. …
Citi’ online banking is slower than a snail. Tried to set a time period to down load your transactions in Quickbooks format and it took so many clicks to get there while waiting for the Custom Date Range to popular is such a pain. Wondering why Costco would even choose such as credit card issuer as a partner.
Citibank is blocking transactions of depository receipts. They hide behind a warning from the sec without even a legal binding. They allowed the sale abroad at a rate far below 5 dollars, but are now blocking all reverse transaction to …
I set up external bank transfer to HSBC, routing number, account #, tested with small amount transfers, It has been 2 weeks but it never worked. Keep logging me out and I can’t find the HSBC account that I set up on the transfer list. …
Formally, I have locked my card due to the incompetence of this Bank. Specifically, it would appear that the leadership is the problem. They do not listen, pay attention, identify their errors, or (very importantly), they do not CORRECT …
Terrible experience. Costco needs to dump these clowns. Website is a game instead of a useful tool, too many pop ups with extortion “MUST make a selection” or you can’t make a payment and it’s not to update an agreement for users. Stupid …
I called about a disputed credit card amount. They had sent me a letter which supposedly showed the details of why I had made that charge. After reviewing all of the details there was nothing in there about the specific charge that I had …
What is your reward for paying your balance down to 0, and keeping your account in good standing? A reduced credit line. What is their response? “Well you didn’t use it enough” …