Do not recommend doing business with them. They have no interest in helping their customers, they are hard to get a hold of, unclear about their policies and procedures. Avoid avoid avoid!
Worst insurance ever!!!!!!! I’ve switched over to State Farm & even notified explorer & I’ve received a couple of letters in the mail saying I owe them a failed payment of $307.86!!!! Ridiculous!!!!!
The most horrible insurance I have dealt with. The claim supervisor didnt even wana here my statement , very rude, told me to knock myself out and hung up!
Just call to ask if I need to make an appointment or how they work and the first lady that answer was so dam rude!!! Couldn’t even explain to me that they don’t give quotes. It made me go check the reviews and after what I saw I don’t even …
Worst insurance company there is. Have to get the state insurance commissioner involved anytime I have to deal with these con-artists. They move a snails pace, the claims people seem to only work part time, like an uber driver or are retired elderly people who only work when they feel like it
I got a letter today saying I owe a unpaid balance of $15.00 that I have no idea what it is for. So I called the number and they say it is for a late payment. I canceled my insurance in Feb. and everything was payed in full, I think this …
Worse customer service ever! Bad experience with this company…I would hate to have filed a claim with them. They made me jump through hoops to prove a proof of sale for a car I sold. Turns out Explorer was charging my account 9 months …
Most Horrible Insurance. Extremely bad way to handle the claims. Never get this insurance. There claim is horrible in handling the claim. Extremely rude… tried calling their claim can never reach their claim department. they have …
I got hit by someone with Explorer Insurance and my less than $4,000 total claim is still being disputed and wrangled over. They clearly don’t think that their clientele is important or they’d try to at least be competent. It’s been two …
I cancelled my insurance years ago, had everything paid off when I cancelled. Now looking at my credit report they put a $64 fee into collections from 5 years ago. This is ridiculous! If I owed something more, why would I not be sent a …
Your online payment system DOESNT WORK!!!…How can i be penalized then?
The worst insurance company I’ve ever experienced in my life.
Horrible customer service and each year the premium would be raised. I was with them for 3 years with no history of car accident or tickets.
Shity company. I had an accident and they explorer did that im responsible 40% but there was no my fault at all. Dont get this insurance
Do not recommend doing business with them. They have no interest in helping their customers, they are hard to get a hold of, unclear about their policies and procedures. Avoid avoid avoid!
Worst insurance ever!!!!!!! I’ve switched over to State Farm & even notified explorer & I’ve received a couple of letters in the mail saying I owe them a failed payment of $307.86!!!! Ridiculous!!!!!
The most horrible insurance I have dealt with. The claim supervisor didnt even wana here my statement , very rude, told me to knock myself out and hung up!
Just call to ask if I need to make an appointment or how they work and the first lady that answer was so dam rude!!! Couldn’t even explain to me that they don’t give quotes. It made me go check the reviews and after what I saw I don’t even …
Worst insurance company there is. Have to get the state insurance commissioner involved anytime I have to deal with these con-artists. They move a snails pace, the claims people seem to only work part time, like an uber driver or are retired elderly people who only work when they feel like it
this company keep raising the prices for no reason, and I have the exact same cars. and drivers.
I use a couple of times and it was an ok response. …
I got a letter today saying I owe a unpaid balance of $15.00 that I have no idea what it is for. So I called the number and they say it is for a late payment. I canceled my insurance in Feb. and everything was payed in full, I think this …
Worse customer service ever! Bad experience with this company…I would hate to have filed a claim with them. They made me jump through hoops to prove a proof of sale for a car I sold. Turns out Explorer was charging my account 9 months …
Most Horrible Insurance. Extremely bad way to handle the claims. Never get this insurance. There claim is horrible in handling the claim. Extremely rude… tried calling their claim can never reach their claim department. they have …
I got hit by someone with Explorer Insurance and my less than $4,000 total claim is still being disputed and wrangled over. They clearly don’t think that their clientele is important or they’d try to at least be competent. It’s been two …
I cancelled my insurance years ago, had everything paid off when I cancelled. Now looking at my credit report they put a $64 fee into collections from 5 years ago. This is ridiculous! If I owed something more, why would I not be sent a …