We had to wait 2.5 hours today. This is the second time it has happened within the last 6 months. When they started out, wait time was significantly low. Will not recommended this place again.
So far the customer service has been horrible .. still in the waiting room but what happen to customer service I’m america ? Isn’t the customer the most important part of any business?!
Terrible. It Has been a week today and they have not call me to give my blood work results. I call this week twice, I think if i am dying i ll never know. Horrible experience. Still wating.
This would be my 3rd time going to this location and I have seen 3 different docs every time they have been spot on with diagnosis and the longest I have had to wait would be about 30 mins and thats when they have been very busy. I would reccomend this place to anyone who lives in the area they are great .
I came to do COVID test and asked if it gonna cost me, by customer service was reassured that it is absolutely free, after a while I received a bill… so, or customer service is not professionally competent or just lying…
Dr.Musoff diagnosed my symptoms, and prescribed an appropriate medicine to relive my flu. Spent less time in bed. Very thorough practitioner. Office and medical personnel highly professional.
Dr Musoff is by far one of if not the best Dr I have ever been to. He sits and listens to you and helps work out a plan of action you can actually follow. He is not a pill pusher which I love. If your looking for a Dr who listens and knows his stuff , make a trip in to see Dr Musoff. .His staff is also quite wonderful 🙂
Everyone here is really great. From the moment I walk in until I leave, everyone is kind, considerate and always willing to help. They work with you to provide you the beat healthcare you can get.
Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasion
I highly recommend ExpressDocs as an excellent urgent care center. The place is very clean, the staff and doctors are incredibly kind, and they follow up with you to ensure you are feeling better. Thumbs up! 👍👍👍 …
Short wait time. The staff was super friendly and the care was fantastic. I especially appreciated the follow up phone call to see how i was doing. Would recommend to the community!
I had the best experience with the PA Dr. Chandler. Probably the best doctors visit I’ve had in 20 years. Kind, engaged and they worked with true concern for what I was feeling!
Took my mom here at night since she wasn’t feeling well. The front desk staff were incredibly rude and unhelpful. They basically didn’t want to help us since it was an hour before closing.
This Medical center is the Best !! I was here in town on a visit and my anxiety meds ran out and I waited until the last minute to see a Dr due to the anxiety lol they were so nice and helpful from the receptionist ,nurses and Drs …
I have taken my daughter there and the doctor was right on the diagnostic of psoriasis. Couple months later it was my turn , with a full bloom sinusitis and the doctor available there got me the right antibiotic. I highly recommended.
Great staff & med care. Saw Dr. Mussof, who is very caring, thorough & knowledgeable. Lisa, the off mgr, really came thru for me w/ some ins issues & labs I needed. She’s great & went the extra mile to help me! Tatiana, the PA, couldn’t …
Saw Dr Paul here yesterday and they called me today to let me know the result of the nasal swab said I had a virus so I should stop taking antibiotic. ..great place! That what Dr’s should do so we don’t abuse antibiotics
Service is good but how they not going to call me. I call this clinic for a week none stop they not answering the phone and just by luck they answered after a week and tell me that I was positive I had to call them to check never received a phone call from them or phone calls been answered
Doctor Tatiana, assistant Kaitlyn .. everyone in there is really nice and professional and quick! Just what I needed for my sore throat with fever and didn’t want to wait to my PCP or lose a day of work. I’m very happy I came. Thank you!!!
Awsome facility, great doctor and friendly people, but the only concern is that one the nurse needs more practice. He gets nervous around you and his hands are always shaking. He gets scared when doing something. U cant be touching a needle u about to poke on somebody.
Fast, clean, and staff had great bedside manner. They made my son and I feel like we were in good care. Another plus was that the physician was from Brooklyn, NY!)
Very friendly staff and saw me right away. I’m giving them 3 stars because I told them I was allergic to amoxicillin and when I went to pick up my prescription for antibiotics, thank goodness the Wallgreens pharmacist noticed that I was …
I went here for a suspected ear infection Dr. Gary Cooperstien diagnosed me with TMJ even though I explained that I had a history of ear infections. I went home and followed the treatment they prescribed for TMJ. 2 days later I thought my …
After poking and prodding they told me they had no answers. “Go see a podiatrist.” But before they let me go they sold me (Medicare) a big heavy boot.
Podiatrist diagnosed me in …
Needed my ears irrigated due to dizziness. Well the girl who was digging in my ear with the INSTRUMENT needs to be fired! No bedside manner whatsoever & was insulted when i told her to stop digging..i told her she was hurting me. Its 6 hrs …
Today was my 5th visit to this facility, and up until now I’ve been treated with nothing but respect.
Today, however, I left in tears. I’ve had a stroke, 72 surgeries and an …
Kitchen accident sliced off some of my thumb at the dinner hour. I had advanced medical training in the Army (former Special Forces medic) so, I did a pressure dressing to get thru the night without an ER visit. The following morning, I …
Great place!! The Doctor was down to earth.. the staff was all smiles.. I think the few bad reviews here are done my miserable people.. that will bit*ch about ANYTHING.. so yes I recommend this place!
Dr. Musoff and his staff were amazing. Very professional, saw me right away, and very attentive. Got treated and even called back for results. I wouldn’t go anywhere else!
Excellent medical care. The staff is great, and
Dr. Musoff is one of the best. Appreciate them and their services. Personal health is important and I highly recommend them.
I was very impressed with the facility, the staff, and Dr. Musoff. I wish that they could be my new primary doctor, that’s how amazing the service was. There was practically no waiting time to see the doctor, which was too bad because I loved watching the 3 beautiful gigantic salt water fish tanks on display in the waiting room!
Receptionist, Candice, and nurse mallory were kind, and efficient. The waiting room and office were clean and lovely. Dr Harris was thorough and helpful. Wait was about 40 minutes. Would definitely recommend this office .
I have been using express docs since moving to the area almost 4 yrs ago. I couldn’t tell you one bad thing. It’s comforting to know this place is here when I need it. The staff ….. all of them …. are fantastic! It’s exceptionally clean, easily accessible and they take most insurances.
Worst service I’ve ever experienced. Everyone here is rude, unprofessional, and disrespectful. Very slow times when the place is always empty. The black lady at the front desk is aggressive and rude, and the overall manager is the worst to …
Living in Boca, I pass several Urgent Care locations just to go to Express Docs in Delray. Everyone is friendly and the doctors take the time to ask questions. They even follow up to check your progress after a visit. The facility is clean and calming. I highly recommend people to make this their primary Urgent Care location.
Didn’t know there was a express docs here. When I first came in Maria was the first person to happily introduced her self to me and she made me feel as if everything will be okay. Maria is very kind, caring, and also neat. She help me …
Typically, not a fan of walk-in clinics, but Alexa Gonzalez, PA-C at Express Docs has changed my opinion. Alexa was attentive, caring, thoughtful, understanding, friendly, thorough, knowledgeable and communicative; everything I want from a …
Was seen promptly, and the people there took time to check out my problem thoroughly (skin condition). They correctly diagnosed the problem, but to be sure they scheduled an appointment with a dermatologist for me the same day. Most …
After visiting 3 times in 2 weeks (after being told to come back for check up each time).. I ended up one day later in ER and having to be referred by them to a wound clinic after continued mismanagement of my sutured abrasion by this clinic.
I’ve been to this urgent care center 4 times and found it to be excellent every time. I now go there whenever I need medications for a cold or flu type illness rather than going to my personal physician. I saw the same doctor three out of …
The receptionist was very nice and greeted me cordially. Unfortunately I did not realize that they are a teaching Urgent Care. The Medical assistant did not greet me or tell me his name he went through the mechanics of taking my vitals with …
We visited today and were seen by the physician within 30 minutes. Dr. Pedrasa is amazing. She is very genuine, and very thorough. She spent more time with me than my own PCP normally would. The CNA was also very considerate and kind. We will definitely continue visiting ExpressDocs for any of our medical needs.
I have been sitting here for 4.5 hours and still no word on when I can be seen for a Covid test. I accepted the 2-2.5 hour wait time but not this. No communication and vey rude front desk. Do yourself a favor and go elsewhere to spend $150.00. Not worth it
“Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasion …
The PAs are wonderful here. We saw Alexa on one visit and Tatiana on another. One visit was for a possible DVT and another was for diverticulitis…so they were not just your basic issues. And both PAs were thorough and knowledgeable. And …
I would like thank Laurie and Maria for making myself and my nephews visit flawless. My nephew is special needs and he had a smile on his face the whole time getting X-rays, an eeg and a Covid test. I got a Covid test myself it was quick …
The facility is nice and the concept is nice. MOST of the providers their seem very knowledgable. I mean…if you can spend 30 seconds in a room with someone and completely understand what’s going on with them you MUST be a exceptional …
How to change my stats from a 5 star review. Super disappointed. Maybe one of the worst experiences I have had and that’s saying a lot. Tatiana the nurse was actually trying to help as much as possible. The front office girl was the rudest …
I’ve received excellent care during my many visits. The staff is professional and kind. Of special note is Lisa who took care of the skin of my lacerated knees with so much skill and patience. I am very glad to have express docs nearby.
I could not believe when I called that a person picked up the phone and not a recording. Took my husband there for cellulitis of his leg. Everybody from medical assistants, nurses and office staff were very kind and professional. Dr. Rachel …
Needed their rgent care services 10 minutes before closing time. Had one triage question from the front desk lady then a young guy met us as we were walking in stating affirmatively that they were closed. Stood over us as we completed the …
Great place. Clean and efficient. I went with a painful UTI. I walked in, chairs were social distanced. I filled out paperwork and gave a urine sample and was taken into office within 10 minutes. I was seen first by a PA student who was …
I paid for my covid test. I submitted it via insurance and my insurance paid ExpressDocs. They never refunded me my money. I’ve called 4 times and no one ever calls me back. I would appreciate a call back considering your company got paid twice!!
Terrible Customer service. No follow up. Impossible to speak with anyone on the phone. Got a Co- Vid test for the express purpose of traveling to PR. Received a call on VM indicating that they had the test results but did not say what the …
I picked up a cough along with chest and nasal congestion. It started 2 weeks ago but the cough was not getting better using OTC chest congestion medication. I called a local doctor’s office (Dr Michael Block) and the 1st thing the …
I was referred to Express docs as I required medical clearance for surgery and my PCP is up north. The staff, including front desk, phlebotomist, x-ray tech, and provider were pleasant, professional, and efficient. The facility is very clean with a large waiting area that allows for social distancing.
Went in for Covid testing and Anxiety due to my son being exposed to someone who tested positive. From the moment Ray answered the phone I knew I was in the right place…upon our arrival the office staff was amazing and I was seen by …
I needed a 72 hour Covid test and they accommodate me quickly with no appointment needed. Worried if I would get it back in time and they were not only understanding and patient with me but I was able to get it well within the day I needed …
This is the best medical facility I have ever went to. The staff were incredible. So professional, so kind, so helpful, so knowledgeable.
The level of care is so high. They went out of their way to help me. I recommend this facility highly.
They closed at 8, I called at 7:45 and they said to come that night instead of waiting until morning. Staff friendly, professional, and most of all knowledgeable.
Terrible. I got a call about my test results. I called back a couple of times throughout the day and still no response. I need my test results to know if what I have is COVID or a bacterial infection, so I can take the appropriate medicines …
Amazing customer service. Came in a few days ago and needed assistance again and the front reception went above and beyond to get me help. Major thanks to them and a major thank you to the doctor for taking a few moments to speak with me.
My young son and I walked in without appointments for a PCR COVID test. The office is beautiful and the staff was super kind. After we filled out the minimal paperwork, we waited in the huge waiting room. Tons of seating, tables, 3 salt …
I came by yesterday with my four month old baby, who had a scratched cornea. I was PANICKING, because this is our first big health scare and I’m a first time mom who doesn’t know what she’s doing and our pediatrician’s office was closed …
The best urgent care office I’ve ever been to. I’m visiting the area and got sick and needed a nebulizer treatment. The wait on a Friday evening was only 15 minutes. The service was incredible, from the front desk to the nurse to the …
I have been using express docs since i moved to the area 5 yrs. ago. This morning I went for a surgery clearance (didn’t know they did that until a friend of mine said go there for it)) consisting of blood, urine ekg and chest xray. …
All the doctors at this location are absolutely phenomenal. They go above and beyond to make sure patients are taking care of. My doctor even stayed with me after closing hours to answer all my questions and to make sure I felt comfortable with my next steps. I didn’t feel rushed or looked-over. I would highly recommend!!
This place is amazing not your typical walk in
My husband had a skin tear on his arm the PA was great taking her time to assess the damage. The doctor was also there and evaluated the injury and told Lisa …
This urgent care place, Express Docs at 14530 S Military Trail, was amazing. I walked in and the place was very clean. I was assisted by Laurie who was very attentive to my needs. Yessenia (one of the nurses) took me back to my exam room. …
Excellent caring staff and Dr Pedarza is one of the best doctors I have ever encountered. This doctor must have graduated in the top of her class. Delray is extremely lucky to have her treating us. The facility is very clean and very …
Dr. Erin Shaw saw me for a serious, bleeding tear on my leg. She was most professional, but she was also kind, positive and she made me feel that I was being treated by the best possible doctor. I am healing well because she treated me correctly.
It’s Christmas Eve night and our toddler is sick and very miserable; thank goodness Express Docs is open! 25 minutes (and a double ear infection) later we are on our merry way with a prescription and hope for a brighter Christmas (God bless physicians and PA’s that work crazy hours and holidays)!
Greetings “Yelpers” – Please take note, this review is from the perspective of a Health Care Professional. My wife had a “Minor Health Ailment” recently and based upon these positive Yelp reviews – we opted to visit this Urgent Care …
Went yesterday and was seen by Dr Shaw (I believe). I was extremely impressed with her professionalism, knowledge and empathy. I live out of state but if I lived here I’d be happy to have her as my primary care physician. I’m addition, the …
I would give this facility zero stars if it was an option. This facility did not rush an order as STAT when it was written not only on the physical prescription but also via fax. After calling the facility when asked if they rushed the …
Maria Taylor the “Assistant Manager” gives horrible customer service. I’ve been calling for 1 month trying to get a hold of her. I have left messages and there’s always an excuse everytime I call or they would say they would leave a message …
I had such a great experience at this urgent care! Itzel at the front desk was super kind, harela translated everything for my grandpa perfectly and victoria the p.a. explained very throughly so we could leave with no doubts💙 thank you!! …
I went to MD Now at Military and Atlantic and was treated by a nurse practitioner, not an MD. I was given a script for xrays since they had no radiologist either. The next day I went to Express Docs and got the xrays and continued care with …
Baffling experience:
I walk in with my son who is 8 months, he is extremely fussy, red, and overheating with a fever. I’m then asked to fill out 5 pages of repetitive information. …
I was in the center today. They were amazing. The people behind the desk were very friendly. I was taken within 5 minutes.
I saw Dr. Roy Musoff and Victoria Thompson. They were fabulous. They took the …
Truly amazing!! Everyone is SO kind and caring. I feel like the nurses and physicians truly listen to my symptoms and treat me accordingly. I’m amazed how fast the time you get in the door to the time you leave is. This truly is a Delray …
Beautiful lobby and great service. The front desk greeted me as I entered and was helpful from the start. The Clinical staff was also amazing. They were sincere and thorough in my diagnosis.I was also in and out within 30 mins which was also great!
Always professional care
Great docs.
Great service
Very professional and friendly
Professional, clean and state of the art!
Fast, friendly, professional
Attitude
Great staff, nurses, and Dr.
Wonderful and caring people Thanks 😊 …
Professional and quick service. Excellent
Very sweet receptionist.
They’re really nice! 🙂
Everyone there is at top of there game . Great staff
Unbelievably rude receptionists. Had to walk out.
Very rude front desk lady.
Great customer service and professional care.
Very good and excellent care. Wait can be long
Amazon staff Lisa was kind and extremely professional and helpful
Great office! Staff is also very friendly. Very efficient and well ran office.
Everytime I go here the staff are very nice and professional.
Dr Musoff and his staff are knowledgeable, courteous and efficient.
Would definitely use them in the future.
Great place, very caring nurse and doctor staff.
First rate
I got annoyed waiting in line for over two hours, but the covid spike isn’t their fault
They do not answer the phone and the mailbox is full. No way of getting in touch with these people.
We had to wait 2.5 hours today. This is the second time it has happened within the last 6 months. When they started out, wait time was significantly low. Will not recommended this place again.
I have been going here for a few years. The staff is great and the doctor is cery knowledgeable.
Really professional and run very well. It’s like being in your own private hospital 👍🏻👍🏻 …
An A-1 facility: Efficient, pleasant atmosphere, immaculate, competent staff–highly recommended!
I was seen by Dr. Musoff. He and all of the staff were caring and competent. I definitely recommend them!
I would recommend this clinic if you want competent, friendly and professional service in a clean environment.
I love the atmosphere here and my wait time was about 15 minutes. They also provide complimentary water and coffee.
Excellent service, Lisa was wonderful-
Professional, caring, efficient and as a bonus friendly and kind!
Went there 20 minutes before closing. Clearly more interested in leaving than helping. Go at least an hour early or go to MD Now around the corner.
Staff was friendly and the service was great. I was seen by the doctor in just a few minutes and was out in no time
Amazing doctor!! Very friendly staff and felt very comfortable like I’ve known them forever!
This place was nice. Front desk was friendly, staff were attentive and the doctor did his job. Would reccomend
They do not accept any insurance for covid testing
Been waiting forever
So so slow. If you have an emergency
Don’t bother coming here
But, the Dr. was really good
So far the customer service has been horrible .. still in the waiting room but what happen to customer service I’m america ? Isn’t the customer the most important part of any business?!
Employees here order delivery every day and never tip their drivers. Is that the type of care you want to receive? Bare minimum?
Terrible. It Has been a week today and they have not call me to give my blood work results. I call this week twice, I think if i am dying i ll never know. Horrible experience. Still wating.
Walked in for a COVID test, two front desk staff were maskless at an Urgent Care of all places. Walked out.
This would be my 3rd time going to this location and I have seen 3 different docs every time they have been spot on with diagnosis and the longest I have had to wait would be about 30 mins and thats when they have been very busy. I would reccomend this place to anyone who lives in the area they are great .
I came to do COVID test and asked if it gonna cost me, by customer service was reassured that it is absolutely free, after a while I received a bill… so, or customer service is not professionally competent or just lying…
Dr.Musoff diagnosed my symptoms, and prescribed an appropriate medicine to relive my flu. Spent less time in bed. Very thorough practitioner. Office and medical personnel highly professional.
Dr Musoff is by far one of if not the best Dr I have ever been to. He sits and listens to you and helps work out a plan of action you can actually follow. He is not a pill pusher which I love. If your looking for a Dr who listens and knows his stuff , make a trip in to see Dr Musoff. .His staff is also quite wonderful 🙂
Everyone here is really great. From the moment I walk in until I leave, everyone is kind, considerate and always willing to help. They work with you to provide you the beat healthcare you can get.
Fantastic!! Wish they could be my primary care!! Fast covid tests and pre-op services. Dr.s and staff are great!
Very good service!
Very friendly staff , who follows up with issues.
Had an issue with their billing company but was resolved after communicating …
Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasion
I highly recommend ExpressDocs as an excellent urgent care center. The place is very clean, the staff and doctors are incredibly kind, and they follow up with you to ensure you are feeling better. Thumbs up! 👍👍👍 …
Short wait time. The staff was super friendly and the care was fantastic. I especially appreciated the follow up phone call to see how i was doing. Would recommend to the community!
I had the best experience with the PA Dr. Chandler. Probably the best doctors visit I’ve had in 20 years. Kind, engaged and they worked with true concern for what I was feeling!
Took my mom here at night since she wasn’t feeling well. The front desk staff were incredibly rude and unhelpful. They basically didn’t want to help us since it was an hour before closing.
This Medical center is the Best !! I was here in town on a visit and my anxiety meds ran out and I waited until the last minute to see a Dr due to the anxiety lol they were so nice and helpful from the receptionist ,nurses and Drs …
I have taken my daughter there and the doctor was right on the diagnostic of psoriasis. Couple months later it was my turn , with a full bloom sinusitis and the doctor available there got me the right antibiotic. I highly recommended.
Great staff & med care. Saw Dr. Mussof, who is very caring, thorough & knowledgeable. Lisa, the off mgr, really came thru for me w/ some ins issues & labs I needed. She’s great & went the extra mile to help me! Tatiana, the PA, couldn’t …
Saw Dr Paul here yesterday and they called me today to let me know the result of the nasal swab said I had a virus so I should stop taking antibiotic. ..great place! That what Dr’s should do so we don’t abuse antibiotics
Service is good but how they not going to call me. I call this clinic for a week none stop they not answering the phone and just by luck they answered after a week and tell me that I was positive I had to call them to check never received a phone call from them or phone calls been answered
Doctor Tatiana, assistant Kaitlyn .. everyone in there is really nice and professional and quick! Just what I needed for my sore throat with fever and didn’t want to wait to my PCP or lose a day of work. I’m very happy I came. Thank you!!!
Awsome facility, great doctor and friendly people, but the only concern is that one the nurse needs more practice. He gets nervous around you and his hands are always shaking. He gets scared when doing something. U cant be touching a needle u about to poke on somebody.
Fast, clean, and staff had great bedside manner. They made my son and I feel like we were in good care. Another plus was that the physician was from Brooklyn, NY!)
Very friendly staff and saw me right away. I’m giving them 3 stars because I told them I was allergic to amoxicillin and when I went to pick up my prescription for antibiotics, thank goodness the Wallgreens pharmacist noticed that I was …
I went here for a suspected ear infection Dr. Gary Cooperstien diagnosed me with TMJ even though I explained that I had a history of ear infections. I went home and followed the treatment they prescribed for TMJ. 2 days later I thought my …
After poking and prodding they told me they had no answers. “Go see a podiatrist.” But before they let me go they sold me (Medicare) a big heavy boot.
Podiatrist diagnosed me in …
Needed my ears irrigated due to dizziness. Well the girl who was digging in my ear with the INSTRUMENT needs to be fired! No bedside manner whatsoever & was insulted when i told her to stop digging..i told her she was hurting me. Its 6 hrs …
Today was my 5th visit to this facility, and up until now I’ve been treated with nothing but respect.
Today, however, I left in tears. I’ve had a stroke, 72 surgeries and an …
Kitchen accident sliced off some of my thumb at the dinner hour. I had advanced medical training in the Army (former Special Forces medic) so, I did a pressure dressing to get thru the night without an ER visit. The following morning, I …
Very cordial staff and Doctor. Great service. Rcd my Covid test results by end of day. Keep up the great job. 👍👍 …
Great place!! The Doctor was down to earth.. the staff was all smiles.. I think the few bad reviews here are done my miserable people.. that will bit*ch about ANYTHING.. so yes I recommend this place!
Dr. Musoff and his staff were amazing. Very professional, saw me right away, and very attentive. Got treated and even called back for results. I wouldn’t go anywhere else!
Excellent medical care. The staff is great, and
Dr. Musoff is one of the best. Appreciate them and their services. Personal health is important and I highly recommend them.
Dr. Solimar Pedraza-Negron has been spot on on her diagnosis each time I have gone. Even my Oral Surgeon was impressed. She is a top notch doctor!
I was very impressed with the facility, the staff, and Dr. Musoff. I wish that they could be my new primary doctor, that’s how amazing the service was. There was practically no waiting time to see the doctor, which was too bad because I loved watching the 3 beautiful gigantic salt water fish tanks on display in the waiting room!
Receptionist, Candice, and nurse mallory were kind, and efficient. The waiting room and office were clean and lovely. Dr Harris was thorough and helpful. Wait was about 40 minutes. Would definitely recommend this office .
I have been using express docs since moving to the area almost 4 yrs ago. I couldn’t tell you one bad thing. It’s comforting to know this place is here when I need it. The staff ….. all of them …. are fantastic! It’s exceptionally clean, easily accessible and they take most insurances.
Worst service I’ve ever experienced. Everyone here is rude, unprofessional, and disrespectful. Very slow times when the place is always empty. The black lady at the front desk is aggressive and rude, and the overall manager is the worst to …
Living in Boca, I pass several Urgent Care locations just to go to Express Docs in Delray. Everyone is friendly and the doctors take the time to ask questions. They even follow up to check your progress after a visit. The facility is clean and calming. I highly recommend people to make this their primary Urgent Care location.
Didn’t know there was a express docs here. When I first came in Maria was the first person to happily introduced her self to me and she made me feel as if everything will be okay. Maria is very kind, caring, and also neat. She help me …
Typically, not a fan of walk-in clinics, but Alexa Gonzalez, PA-C at Express Docs has changed my opinion. Alexa was attentive, caring, thoughtful, understanding, friendly, thorough, knowledgeable and communicative; everything I want from a …
Was seen promptly, and the people there took time to check out my problem thoroughly (skin condition). They correctly diagnosed the problem, but to be sure they scheduled an appointment with a dermatologist for me the same day. Most …
After visiting 3 times in 2 weeks (after being told to come back for check up each time).. I ended up one day later in ER and having to be referred by them to a wound clinic after continued mismanagement of my sutured abrasion by this clinic.
I’ve been to this urgent care center 4 times and found it to be excellent every time. I now go there whenever I need medications for a cold or flu type illness rather than going to my personal physician. I saw the same doctor three out of …
The receptionist was very nice and greeted me cordially. Unfortunately I did not realize that they are a teaching Urgent Care. The Medical assistant did not greet me or tell me his name he went through the mechanics of taking my vitals with …
We visited today and were seen by the physician within 30 minutes. Dr. Pedrasa is amazing. She is very genuine, and very thorough. She spent more time with me than my own PCP normally would. The CNA was also very considerate and kind. We will definitely continue visiting ExpressDocs for any of our medical needs.
I have been sitting here for 4.5 hours and still no word on when I can be seen for a Covid test. I accepted the 2-2.5 hour wait time but not this. No communication and vey rude front desk. Do yourself a favor and go elsewhere to spend $150.00. Not worth it
“Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasion …
Amazimg customer service and beautiful place.
Dr. Alexa was extremely professional and calmimg reassuring us about our exam …
Very helpful and kind not to mentioned patient. They have always greated me with a warm smile and have helped me right away every time.
The PAs are wonderful here. We saw Alexa on one visit and Tatiana on another. One visit was for a possible DVT and another was for diverticulitis…so they were not just your basic issues. And both PAs were thorough and knowledgeable. And …
I would like thank Laurie and Maria for making myself and my nephews visit flawless. My nephew is special needs and he had a smile on his face the whole time getting X-rays, an eeg and a Covid test. I got a Covid test myself it was quick …
The facility is nice and the concept is nice. MOST of the providers their seem very knowledgable. I mean…if you can spend 30 seconds in a room with someone and completely understand what’s going on with them you MUST be a exceptional …
How to change my stats from a 5 star review. Super disappointed. Maybe one of the worst experiences I have had and that’s saying a lot. Tatiana the nurse was actually trying to help as much as possible. The front office girl was the rudest …
I’ve received excellent care during my many visits. The staff is professional and kind. Of special note is Lisa who took care of the skin of my lacerated knees with so much skill and patience. I am very glad to have express docs nearby.
I could not believe when I called that a person picked up the phone and not a recording. Took my husband there for cellulitis of his leg. Everybody from medical assistants, nurses and office staff were very kind and professional. Dr. Rachel …
Needed their rgent care services 10 minutes before closing time. Had one triage question from the front desk lady then a young guy met us as we were walking in stating affirmatively that they were closed. Stood over us as we completed the …
Great place. Clean and efficient. I went with a painful UTI. I walked in, chairs were social distanced. I filled out paperwork and gave a urine sample and was taken into office within 10 minutes. I was seen first by a PA student who was …
I paid for my covid test. I submitted it via insurance and my insurance paid ExpressDocs. They never refunded me my money. I’ve called 4 times and no one ever calls me back. I would appreciate a call back considering your company got paid twice!!
Terrible Customer service. No follow up. Impossible to speak with anyone on the phone. Got a Co- Vid test for the express purpose of traveling to PR. Received a call on VM indicating that they had the test results but did not say what the …
I picked up a cough along with chest and nasal congestion. It started 2 weeks ago but the cough was not getting better using OTC chest congestion medication. I called a local doctor’s office (Dr Michael Block) and the 1st thing the …
Very slow service. Personell profesional. I flagged time constraint and was lured into proceeding. I was 16 minutes late for my next appointment.
I was referred to Express docs as I required medical clearance for surgery and my PCP is up north. The staff, including front desk, phlebotomist, x-ray tech, and provider were pleasant, professional, and efficient. The facility is very clean with a large waiting area that allows for social distancing.
Went in for Covid testing and Anxiety due to my son being exposed to someone who tested positive. From the moment Ray answered the phone I knew I was in the right place…upon our arrival the office staff was amazing and I was seen by …
I needed a 72 hour Covid test and they accommodate me quickly with no appointment needed. Worried if I would get it back in time and they were not only understanding and patient with me but I was able to get it well within the day I needed …
This is the best medical facility I have ever went to. The staff were incredible. So professional, so kind, so helpful, so knowledgeable.
The level of care is so high. They went out of their way to help me. I recommend this facility highly.
They closed at 8, I called at 7:45 and they said to come that night instead of waiting until morning. Staff friendly, professional, and most of all knowledgeable.
Thanks Paola (Paula)
I went in last night for precautionary Covid testing and the wait was a little …
Terrible. I got a call about my test results. I called back a couple of times throughout the day and still no response. I need my test results to know if what I have is COVID or a bacterial infection, so I can take the appropriate medicines …
Amazing customer service. Came in a few days ago and needed assistance again and the front reception went above and beyond to get me help. Major thanks to them and a major thank you to the doctor for taking a few moments to speak with me.
My young son and I walked in without appointments for a PCR COVID test. The office is beautiful and the staff was super kind. After we filled out the minimal paperwork, we waited in the huge waiting room. Tons of seating, tables, 3 salt …
I came by yesterday with my four month old baby, who had a scratched cornea. I was PANICKING, because this is our first big health scare and I’m a first time mom who doesn’t know what she’s doing and our pediatrician’s office was closed …
The best urgent care office I’ve ever been to. I’m visiting the area and got sick and needed a nebulizer treatment. The wait on a Friday evening was only 15 minutes. The service was incredible, from the front desk to the nurse to the …
I have been using express docs since i moved to the area 5 yrs. ago. This morning I went for a surgery clearance (didn’t know they did that until a friend of mine said go there for it)) consisting of blood, urine ekg and chest xray. …
The Doctors and PA ‘s and all the staff are professional and caring.Would not go anywhere else Also they have always been on target with diognoses
All the doctors at this location are absolutely phenomenal. They go above and beyond to make sure patients are taking care of. My doctor even stayed with me after closing hours to answer all my questions and to make sure I felt comfortable with my next steps. I didn’t feel rushed or looked-over. I would highly recommend!!
This place is amazing not your typical walk in
My husband had a skin tear on his arm the PA was great taking her time to assess the damage. The doctor was also there and evaluated the injury and told Lisa …
No long wait. In and out quickly. Doctor and nurse very knowledgeable.
This urgent care place, Express Docs at 14530 S Military Trail, was amazing. I walked in and the place was very clean. I was assisted by Laurie who was very attentive to my needs. Yessenia (one of the nurses) took me back to my exam room. …
HIGHLY RECOMMEND!!!!!
Best urgent care I’ve ever seen,
Front desk, nurse and doctors are amazing …
Excellent caring staff and Dr Pedarza is one of the best doctors I have ever encountered. This doctor must have graduated in the top of her class. Delray is extremely lucky to have her treating us. The facility is very clean and very …
Dr. Erin Shaw saw me for a serious, bleeding tear on my leg. She was most professional, but she was also kind, positive and she made me feel that I was being treated by the best possible doctor. I am healing well because she treated me correctly.
It’s Christmas Eve night and our toddler is sick and very miserable; thank goodness Express Docs is open! 25 minutes (and a double ear infection) later we are on our merry way with a prescription and hope for a brighter Christmas (God bless physicians and PA’s that work crazy hours and holidays)!
Greetings “Yelpers” – Please take note, this review is from the perspective of a Health Care Professional. My wife had a “Minor Health Ailment” recently and based upon these positive Yelp reviews – we opted to visit this Urgent Care …
Went yesterday and was seen by Dr Shaw (I believe). I was extremely impressed with her professionalism, knowledge and empathy. I live out of state but if I lived here I’d be happy to have her as my primary care physician. I’m addition, the …
I would give this facility zero stars if it was an option. This facility did not rush an order as STAT when it was written not only on the physical prescription but also via fax. After calling the facility when asked if they rushed the …
Maria Taylor the “Assistant Manager” gives horrible customer service. I’ve been calling for 1 month trying to get a hold of her. I have left messages and there’s always an excuse everytime I call or they would say they would leave a message …
I had such a great experience at this urgent care! Itzel at the front desk was super kind, harela translated everything for my grandpa perfectly and victoria the p.a. explained very throughly so we could leave with no doubts💙 thank you!! …
I went to MD Now at Military and Atlantic and was treated by a nurse practitioner, not an MD. I was given a script for xrays since they had no radiologist either. The next day I went to Express Docs and got the xrays and continued care with …
Baffling experience:
I walk in with my son who is 8 months, he is extremely fussy, red, and overheating with a fever. I’m then asked to fill out 5 pages of repetitive information. …
I was in the center today. They were amazing. The people behind the desk were very friendly. I was taken within 5 minutes.
I saw Dr. Roy Musoff and Victoria Thompson. They were fabulous. They took the …
Truly amazing!! Everyone is SO kind and caring. I feel like the nurses and physicians truly listen to my symptoms and treat me accordingly. I’m amazed how fast the time you get in the door to the time you leave is. This truly is a Delray …
Beautiful lobby and great service. The front desk greeted me as I entered and was helpful from the start. The Clinical staff was also amazing. They were sincere and thorough in my diagnosis.I was also in and out within 30 mins which was also great!