Extraco Banks

Extraco Banks | Temple: Downtown

Extraco Banks is dedicated to building people, businesses and communities. Established in 1902, it’s the largest and most comprehensive locally owned bank between Dallas and Austin.

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Extraco Banks Reviews ( 63 )

  1. Stacy opened my account with complete grace and professionalism. The rest of the team at DT Temple is amazing, especially Toni,Miriam,Gemma, and JaColbi! Thank you so much for your time!

  2. I have used this bank for a little over 10yrs. They have lots of business services that have made growing my business easier. Also, having Thomas as a contact to help direct me to the right people to help meet my business needs has been priceless. I would highly recommend this bank.

  3. Like to thank everyone at extra co for everything an all there help Raquel was very amazing an patient and vary helpful thank all ya’ll ladies for your help very good staff an awesome 👌 …

  4. Went into the downtown Temple location and talked with I believe Grace who was so patient with me and answered all my many questions. Great information and great customer service.

  5. Kayla was extremely helpful and kind when helping me set up my first bank account. She walked me through everything and it was really nice to meet such an amazing employee!

  6. I don’t have an account here but if I lived in Temple I would. Toni Stacy and Kyia treat me like family every time I use the machine for cashing checks.

  7. If I could have a choice for a star less than 1, I would select it. I have dealt with numerous banks over the past few years including Extraco Banks. Their logo should not be “banking as it should be,” but “banking as it should not be.” No …

  8. I went to Extraco to set up my business account. Kyia and Stacy were so helpful and patient with me. They walked me through everything and made the process easy. I appreciate them!

  9. Worst banking experience to date. The video tellers are always having issues and on June 23, 2022 at 4:00 the commercial teller refused to assist all customers that had been waiting I line for more than 30 minutes.

  10. I’ve been banking with extraco for over 20 years and they consistently provide the best customer service in all facets of banking! Loans, checking savings, insurance and service. Mitch Middleton was fantastic with helping with my banking needs!

  11. I was having issues resetting my password. Made the second trip in and they were super helpful…. let me do it on the bank computer so they could supervise me. It worked. …

  12. Stacy has been wonderful to work with. She is knowledgeable and is proactive in solving issues. And she is true to her word with following through. I told her she is my new best friend. Well done Stacy. Thank you so much for your help.

  13. Love going to this location. The dealership that I work at had drafts and we now have to do them on 3st st. Instead of doing all of my deposit there I go to downtown location and just do the drafts at the other. I love the staff here.

  14. I don’t say this about many places, but as far as banks go Extraco Banks customer Service has been exceptionally Great. Customer comes first and attention to details is unmatched in my humble opinion. The Manager Stacy and Tony the Sr Banker have been so helpful. Thank you Extraco Bank.

  15. I had the most pleasant experience today in setting up a joint account with my husband. All the ladies we encountered were so friendly and patient with us, we had our 17 month old with us that is soooo not patient and created a fuss. April …

  16. I loved the atmosphere of feeling welcomed when walking towards the front desk. Also, I would like to shout out Mrs.Stacey McGinnis for taking good care of me. I am glad that in the midsts of being professional there was opportunity to relate with one another.

  17. I had a wonderful experience with a bank officer, Stacey McGinnis, she handle a difficult situation concerning a payment that processed electronically through our business and resolved our issue for us promptly and with kindness, she is an asset to Extraco Banks.

  18. Words cannot express how AWESOME Toni and Stacey are at the main branch downtown Temple. Their system was having problems but these two ladies never panicked. They handled things like a champ. And it didn’t hurt thay you gave my daughter an …

  19. The staff wasted no time to attend to me and to top it off, their customer service was a perfect 5 stars for me. The bank itself felt very welcoming and very nice and clean. It’s a rare thing to discover a bank that genuinely cares about …

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