Our team of board certified physicians, optometrists and licensed opticians work hard to be your trusted choice in eye care professionals. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1101 Madison St Ste 600, Seattle, WA 98104
The staff is very good at making you at ease for the surgery and the post-op and I would recommend them to anyone for cataract surgery and glasses. They were very informative and treated me with much respect when I asked questions. Overall I would avidly recommend them.
My experience at Eye Associates NW was great. Every person I encountered was efficient, professional and treated me with respect. Dr. Cooperman carefully explained all details of my upcoming procedure with patience and compassion. I feel I am in excellent hands with Eye Associates NW.
Very friendly, professional and contracted with VSP
Super friendly place and kid- friendly. My son was nervous about getting his eyes checked but the assistant and ophthalmologist made his visit pleasant.
It is first class medical care in every way, from checking in to Dr. Jamil’s expertise in saving visual loss. Period.
My first time at this clinic for my eye exam and i was pleased. Dr Kelly was very nice and knowledgeable to my condition. Also, the staff seems nice and friendly.
EXCELLENT, accomodating service all around!
Almost instant appointment access having experienced a troubling change in vision requiring prompt attention
Eye Associates NW do a terrific job. Dr Annisa Jamil is the best glaucoma physician anywhere. And her staff are superb – so helpful and courteous and knowledgeable. I’ve been to several other eye associations, but this one is the best in Seattle.
I received the same excellent service that I always receive. I got patience, respect and competence. I have recommended your service to relatives.
The nurse and doctor was so helpful informative. I loved every minute of my service there. I would recommend to anyone.
Professional as usual.
It’s okay
Great choice for keratoconus treatment
It was a long wait but I was patient to wait my turn
Dr Nguyen is very caring and thorough!
They were very friendly and helpful!
No one picks up the phone!
Excellent care by Dr. Carroll and his staff.
Friendly, efficient, thorough. I trust these folks with my eyes!
Great experience
Ballard Location Staff ✅
Phone service 🗑
Online service 🗑 …
I have AMG in the left eye treatment is on going and overall excellent.
I received timely, thoughtful and thorough treatment from the front desk, initial evaluators and my doctor. Thank you all!!!
Perfect. Very professional. Did not have to wait and staff took great care of me. Five stars!!!
The staff and Dr Mckillop were amazing, they were friendly, and supportive.
Excellent service. They were careful to make sure I was examined in a professional, thorough manner and were on time!
Dr. Le is awesome! Best pediatric ophthalmologist in Seattle!
Great staff and doctors
Warmnest í the key thing.
Great patient care
Relaxed and comfortable. Dr. Is very detailed on procedure and inspires confidence in him and wonderful staff.
Went in “on the spur of the moment” because of a possible problem. This was mostly to check it out. They were very considerate of getting me worked in and it was all taken care of.
Rhian was pleasant, knowledgable & helpful. I wish there were more customer service reps like her!!
they good . was annoyed with the additional costs to contact lens exam , but that’s standard procedure
It was truly a fantastic experience. They were the epitome of the profession in which they serve . Going above and beyond there call of duty.
😍 …
Dr. McKillop was great and his team was able to squeeze me in for an urgent appointment early in the morning.
Love my eye doctor, Dr Kelly!😎💙 Always treated with compassion at every visit.👁👁 …
We take our two year old to Eye Associates NW and think highly of the care Dr. Le provides.
This is an excellent ophthalmology office.
I feel very confident at Eye Associates NW. Very nice people as well. Always on time and no delays. Highly recommended.
5.0 /5
Have been under the care of Dr. M. Nuygen for several years due to macular degeneration. He is very caring, thoughtful and provides excellent care.
They have no respect for people’s time. After waitting an hour past my appointment, I am told I have to wait more or reschedule… my husband and I got today off to get to this eye apppointment.
Doctor Le was wonderful. She explained everything. She treated me gently. I look forward to seeing her again.
I have to see a number of doctors each month, this is one of my favorite place to come to. I live on the east side of the state, and make the drive (3 hours each way) because of the tremendous care I receive.
Dr. Fung is a very professional , care and kind eye doctor for muscular degeneration. Highly recommended. One of the very best in town
Your care and skill was top notch. I felt like every detail was very well taken care of by your staff and especially Doctor Pham. Thanks for an exceptional experience.
Sends incorrect invoices, billing won’t address it or answer any phone calls. Front desk doesn’t answer phone ever.
got a same-day appointment for my husband who has something stuck in his eye and was able to schedule my eye appointment just a few days later. courteous staff and speedy service!
Very efficient, thorough, and friendly service!
A very very very busy eyecare center. Big enough tho. Great if you are Asian and don’t speak English. Still great if you do. You do feel, though, that the service is not very personalized. But it gets the job done.
They had been recommended by a friend that is a perfectionist so we had very high expectations. They were great and will now be “our ” eye care professionals.
I have been seeing Dr. Heffernan for a procedure on my right eye. Dr Heffernan explained everything to me step by step. Mary, Dr. Heffernan Office manager is the best, always willing to answer any questions.
Called three or four times and sat on hold for 20+ mins each time; filled out their online form twice. Never received a callback. I’m giving up and will seek care elsewhere.
They just dont answer their phones. Can this business confirm they are still open? We’ve emailed, called, waited on hold for hours, submitted online request for appointments and no follow up?
The service was decent but the price! $495 for a glasses & contacts exam with an optometrist is obscene. I won’t be going back.
I have been a patient of Eye Associates Northwest for many years – first in Seattle, and currently, and most recently, in the Kirkland location. In both locations I felt perfectly comfortable with the professionalism exhibited by the …
We have been looked after by Dr Carroll for over ten years and have an appreciation for him and several of his long term staff like John. His association with UW and two offices is disconcerting although it didn’t appear to diminish the …
Very personalized care. Technically excellent.
Most of the staff are questionable but not terrible like these reviews are saying. Had to wait 20 minutes. Dr Pat Kelly was super-nice and knowledgeable about my issues (migraine and choroidal nevus)
They fit me in on a very busy day when I was experiencing symptoms of a potential problem with my retina. Dr. Mckillop explained test results clearly as well as what I might expect in the next month. Excellent overall experience!
On Friday 9/11/2015 I was very worried about the cornia in my right eye. I called Eye Associates Northwest and told them about my worries. The technician ( Keith ) was able to fit me in to see Dr McKillop that afternoon ! …
TERRIBLE service. Worst technician I’ve ever had in 25 years. The only vision of mine they checked was directly forward. The optometrist blew off my questions. They charged me for a contact lens exam when all they did was confirm my …
Long waits. Longer waits on the phone. This is a very qualified “factory” of eye specialists. They’re all good if you can spend many hours to get to see them. The cost a lot! Which begs the question of why they can’t hire more receptionists to answer phones and make appointments.
I’ve been a patient for 20 years. These great professionals have taken care of me through two surgeries, a couple of minor injuries, and many years of healthy normal vision. I trust them completely.
I had my annual eye exam with Ophthalmologist Dr. Brian McKillop in the downtown Seattle Clinic. I checked in at the Front Desk with Thao who was pleasant and updated my insurance in the system. Trina, the friendly Certified Ophthalmic …
Friendly staff, no long wait, skilled techs and doctors. Can’t ask for more.
On Apr 12, 2016 you gave us this review:
5.0 /5
I had Dr. Pham do cataract surgery and it was done very well with lots of …
So sick of this place. I come often because my grandmother has chronic eye issues. They are never accommodating or helpful when it comes to scheduling. They will turn you away faster than the elevator door closes if you’re a minute late but …
I visited the office for an annul check which should be fully covered by insurance. The office charged 220 USD as a new patient doctor visit, although I made it very clear that this is a regular check. The billing staff is very careless and very rude.
Dr Hoyt performed cataract surgery (both eyes) a couple years ago. Unfortunately I’m old enough that many of my peers have also had this surgery performed. Choosing a lens to implant seems to be about as much art as science as I am the only …
All the staff working at Eye Associates Northwest PC’s Kirkland Clinic are very polite, professional, kind, and helpful. My ophthalmologist Dr. Hubert Pham and his assistants did a superb job, with much care and attention, with my cataract …
Every time I see my Dr I am reminded why I go to Eye Associates NW. The staff is wonderful and the care has outstanding. Dr. Nguyen has always taken the time to make sure I had had all my questions clearly answered. I have referred several people to him and the clinic in general.
I didn’t know what to expect when I first visit Eye Assocociate. Question in my heads do I have cataract and glaucoma? After two visit, both Dr. Nguyen and Dr. Mckillop said no I don’t have glaucoma but do Need cataract surgery. Feeling …
My appointment with Dr. Barr was, as expected, excellent. It included not only a thorough eye examination but also analysis of the condition of my eyes following …
I was referred to Dr. Gillette by the surgeon who botched my cateract surgery. He may be a good doctor, although he wasn’t able to help me. Can’t say if that was because of him or because my problem isn’t fixable. But he was a whiny, …
Dr Kelly has real attention to detail and explains each detail in easy to understand definitions. The staff is friendly and attentive. They did a great job of looking after my mother and me.
I and several family members had been decades long patients of Eye Associates. Therefore, I was extremely disappointed by my last encounter with them. …
I came to Eye Associates Northwest, P.C. because my previous doctor is no longer in practice. I was concerned about the amount of time I had been away from regular check-ups. Between Dr. Hoyt and her assistant, my fears were put to rest. …
Terrible experience, avoid at all costs. I had an appointment with Dr .Roya Habibi for an annual routine eye exam, covered by my health insurance. After the appointment they told me that I owe them $150 for a “contact lens evaluation” that …
Rude and dismissive staff. Had a pretty stressful experience at this location. They also failed to order my contact lenses. And I had to take my business elsewhere. Then they sent me a bill for the contacts fitting despite not doing that or ordering them. I had to call and explain that this is fraudulent before they cleared my account.
I cannot say enough about my surgeon, Dr. McKillop. He even gave me his personal number after the surgery should I have any concerns or questions. I’ve never experienced that before and I’ve had my share of surgeries! I give him 5 stars! …
Love the Excellent care that Dr. McKillop and his staff give.
I was advised that I needed cataract surgery. I needed an in network ophthalmologist and was referred to Dr. Pham. Entire staff is polite and friendly. I felt comfortable right away. Dr Pham does a fantastic job of reassuring and making …
I saw dr Zollman, it was my first visit with him. He was very patient to listen to all my concerns. Very professional and seem to be caring about his patients. I’m happy I chose to see him. Disappointed about the new layout in main area indicating how much they care about sales of prescription glasses.
My experience was very satisfying, the staff was pleasant, courteous and timely.
I have been seeing Dr. Jenna Hoyt for over a decade. She is awesome and all the staff are very kind, compassionate and they are like family to me. They have fun too and I personally believe the success of any business is being able to …
Horrible customer service.
No one answers the phone.
I left and tried their First Hill location. …
When my wife and I first met Dr. Le, we were surprised at her ability to speak Vietnamese fluently. For an elderly person like us, this is necessary because we can easily conversational with her. She is a reliable, very professional and kind doctor. Highly recommended.
Because of a stalled vehicle on the Ballard bridge, I was very late for my appointment. Normally, they ask you to reschedule if you are more than 15 minutes late, but they made an exception (which I greatly appreciated!). The technician was …
I trust Dr. Kelly and am willing to drive from Clark County to continue to see him. My eye history makes it important to me to have the best care possible. Office also does great job of contact fitting. Highly recommend.
I had cataract surgery recently with Dr. Brian McKillop replacing the intra-ocular lens in my eye. The operation went smoothly without a hitch. Dr. McKillop, the anesthesiologist, the nurses and technicians were all highly professional and made the whole operation minimally stressful. A great job!
I love my doctor but they are always late. 900 appt and still sitting here at 930. They historically haven’t figured out the scheduling portion of their practice. I been going here for years and I’m done waiting for years.
Dr. Kelly and his staff have always taken the time to answer all my questions without hesitation or making me feel like I was preventing them from doing something else. Now that they are operating during COVID-19, the additional steps made me comfortable being in the clinic.
I highly recommend Eye Associates Northwest!! Followed Dr Fung from Tacoma to here since he is the best eye doc I have found for my condition. Very professional staff, excellent care, and short wait. You are receiving the best possible service and highest specialized care here!
I’ve always had a great experience here with. Dr Habibi and the optical department to get contacts – they’re efficient and friendly and I’ve never had to wait long before an appointment. Recently I was traveling and my contacts broke, so I needed an old prescription sent over and they made it happen quickly without any hassle.
Dr. Habibi is phenomenal and Hannah is amazing! A perfect power team! After working with 5 previous doctors that could not help me, she not only helped me in reducing my dry eye symptoms, she helped find a solution supporting my active lifestyle. She literally changed my life!
I saw dr. Heffernan for eyelid procedure. I am absolutely pleased by his work! He explained what he was doing step by step and made me feel really comfortable. The results are great and I am happy to recommend him! …
3rd time seeing Dr. Habibi. So glad she is younger and I will have her for a very long time! She is very thorough, knowledgeable and kind. Her assistant, Hana is amazing and super friendly. It’s nice to actually laugh and have a fun time at an eye appointment!! I found my forever home and recommend Dr. Habibi to friends and family.
I see Dr Pham for my glaucoma. He is cutting edge on technology. He is also VERY personable and friendly. I know that my vision is in good hands with him, and I would never go elsewhere. I have actually been going to this clinic since 1988, and the eye physicians that I’ve had over time have been very excellent.
This was my sixth eye surgery experience. The only concern I had going in was that all of my prior surgical experiences had been at Seattle Surgical Center, so I was pleasantly surprised with my new experience at Swedish Hospital. I am a …
Okay. This review is a 3 star, with 1 star for the front staff and 5 stars for my actual visits with my doctor (Habibi). …
Dr. Roya Habibi diagnosed me with dry eye disease last year. For years, other eye care doctors told me that dry eyes were a sign of aging. I faithfully followed their suggestions, but they were not enough to alleviate my symptoms. …
This office has many process and billing problems. Departments don’t communicate or work well together. My biggest complaint is any area in the office and their ability to communicate to their patients. I had to call back multiple times to …
Honestly, when I arrived I had to wait quite awhile as the Doctor (Dr. Ted Zollman) was running late, but after I was seen by him I understood why. He is very thorough and informative. I like the fact that he will answer all of your …
Dr Nguyen and his staff did a great job with me my last visit. They got me in quickly. The assistant was thorough. Dr. Nguyen did not ask me the same questions, which has happened on other occasions. Dr. N was thorough and patient …
Dr. Heffernan knocked my ptosis surgery out of the park! My right eye muscle, in particular, was so loose my lid draped over half of my eye. Other docs wanted to do a mullerectomy, another faster (and perhaps easier on the surgeon) approach …
I was very pleased once again to receive excellent service from Eye Associates NW. My doctor is Jeanna Hoyt, MD. I’ve been with her for some 20 years and never had a bad experience. Highly trained and efficient, they do a very thorough …
Exceptional service as always. I’ve been coming here for the last three years and wouldn’t go any place else. Dr. Kelly takes time to carefully evaluate your exam results with you and to answer your questions fully. The optical …
I’ve been seen by the physicians at eye associates northwest for years and made the seamless transition when my long-time opthomalogist retired. I became quite ill recently & needed to be seen quickly, outside my regularly insurance ok’d …
On Jun 13, 2016 you gave us this review:
5.0 /5
Excellent Doctors, Excellent staff Great service! Doctor Kelly not only is …
This was my initial visit to this office last Friday. I do have some mobility issues, so I was a bit concerned about the office logistics. However, after easily parking my car, getting to the office was quite easy. My greeting at the …
[Late for appointment]
No free/available parking outside. Took a long time to park, there’s a public parking right outside the building that only takes cash. (Which was of no use to …
Bad service when I drop my glasses off I hope they don’t treat everybody this way and not just certain people Had a pair of glasses to have lenses put in them on June 13th they said they will call I’ve been without glasses since July 5th so …
I’ve been seeing Dr Kelly for many years now and he is an excellent ophthalmologist: pleasant, personable, and professional. Also patient. I am a complicated case and he takes the time to clearly explain everything thoroughly and …
Office staff are professional, prompt and well organized. I love Dr. Kelly.
Long holds, no call backs. Can never get ahold of someone. Doctor gave me an updated prescription that was absolutely NOT right for my eyes. Changed it twice while doing the exam and ended up with a terrible prescription. Will never come back.
I was referred to Dr. McKillop because I heard he was very good at doing cataract surgeries. After the surgeries he said I still had cloudiness in my eyes. He recommended I get a yag laser treatment in one of my eyes to clear the cloudiness …
Their patient portal / electronic records are pure trash. Long wait time. (1 hour) Pure communication. I beg the clinic to spend some money and use jane app. I’ve been to 20 medical clinics these year, and this clinic is the WORST in terms of patient records and calling in
Front desk is very efficient, appointment was on time. Staff and doctor were very good.
Excellent eye doctors and staff. Highly recommend
I was seen by dr beazer since I’ve been suffering from a pterygium on my left eye.
A different doctor already performed 2 surgeries and still require a third one, …
Excellent service, friendly staff and the Doctor explained the symptoms where I could easily understand.
Always running late. When buying glasses they were trying to rush through instead of explaining all things that could be added to lense
Very poor customer service. After checking in we waited over an hour just to get into a room. After a brief check, waited another 45 minutes to go to another room to get checked. …
I don’t have time to hold on the phone for an hour to make an appointment or to speak to someone about a medication. After over 20 years with you in the Ballard office at eye associates Northwest I am now leaving. Dr Caroll, please talk to …
Provider, Dr Kelly, took more than an hour to show up, they don’t have any respect for your time. I’ll not go to this clinic again.
I really appreciated Dr. Kelly’s thorough explanation of my eye condition and his patient answers to all my questions.
The staffers are very kind, but after multiple issues with my prescriptions, contacts, and billing, I will not be returning here. I have been billed for services never received; billed multiple times for one service; received contacts for …
Dr. Jamil is very communicative and answered all my asked questions. It was a very friendly and comfortable visit which really builds confidence.
Very efficient educational and professional staff all my concerns and questions always answered . Dr Kelly always keeps me informed as to my current condition and what to expect going forward THNX for the great care 😃 …
Get a little piece of a skin growing removed from eyelid Dr Coperman was very gentle and get the job done quickly and carefully
Dr Kelly was exuberant, knowledgeable, and caring. I can’t thank Eye Associates enough for fitting me in for this very urgent eye exam. 🙏 …
I’ve been going there for 20 years. Always professional. Seldom have to wait past appointment time. Dr. Kelly is the best
Dr. Le preformed my son’s strabismus surgery and the results are incredible after only one surgery! His vision in the affected eye was so poor when we first started seeing Dr. Le that he could barely count fingers in front of his face. After surgery he can now see pictures from across the room! Thank you so much Dr. Le! 😊 …
TERRIBLE! Like others have said, wait times to actually get an appointment or to speak to someone is over an hour. The patient portal doesn’t even work. I’ve been waiting on the office to get back to me regarding my elderly fathers …
I came here as a new patient and everyone I interacted with was so helpful and kind. My doctor (Dr. Kelly) took his time to explain things to me and I really felt heard and supported with my concerns.
I had a good conversation with the doctor and the MA. And had a nice visit. The doctor explained very well about the situation, good hospitality, and didn’t wait long.
Great eye care, fast on getting appointment, very satisfied on time from waiting room to exam room. Great friendly staff and Dr since first appointment few years ago.
Very good visi, the assistant was very kind and helpful. The doctor gave me more information on my eye condition. She checked my pressure and examined my eyes.
Dr Copperman was professional, kind & knowledgeable. He quickly addressed my eye issue. I’m very satisfied with the service and the kindness of the staff.
I have had eye problems since I was 27 years old I am 51 now. I have to Drive out to Seattle from Tacoma. Because nobody out in Tacoma is educated enough to understand my eyes. I see Dr. Jamil And she is amazing. I would not trust anybody …
Meeting Dr Thao-Phuong Le was a real pleasure. She was extremely generous with her time, explaining her findings and advising on future care in great detail. Dr Le is both professional and personable, and exceptionally accomplished in her field.
The people at Eye Associates NW are awesome! Opthomologists, optometrists, support staff—all great. Like everywhere, they are short staffed, so take an extra dose of compassion for the check in staff! 😊 …
The staff and doctors at Eye Associates NW are outstanding and patient focused. I always feel as if they put the patient first in care and comfort.
This is, hands down, the most poorly run and unprofessional “medical” office I have ever been to. I arrived to the building with my son who needed an eye exam at 4:07 PM. 7 minutes late to my son’s eye appointment as my husband …
I have been a patient at Eye Associates Northwest for several years. I’m heartened by the friendliness, professionalism, and expertise of the staff and physicians. I high recommend EANW to anyone search to exceptional care.
Able to get me in same day for an urgent stye surgery. Staff was knowledgeable and friendly. Dr Copperman was very gentle, patient and kind — even with my nervous energy. Highly recommend Eye Assoc NW!
I go to Eye Associates Northwest for all my eye care needs. I have had a relationship with this provider for over 30 years. They are very conscientious, and trustworthy. I would recommend Eye Associates Northwest Ophthalmology to my family and friends
I always get great care from Eye Associates NW. I even made my doctor husband start going there and he really liked Dr. Kelly and his staff. The staff is professional and kind and they were all sticking it out on a snowy day!
worst experience ever. I had dry eye and booked an appointment, they persuaded me to add routine check as well since insurance covered. So i did. And they verbally tell me the new prescription for glass. After 2 months, I called to get my …
Just had cataract surgery . Dr McKillop is outstanding. You are his patient from exam thru surgery. He even had my lasik records from 25 years ago. That’s impressive. …
I have never been more disappointed in a medical establishment. I’ve recently been to this office close to 10 times as I’ve worked through an eye surgery with them. Every appointment I’ve been to has had me waiting upwards of 40 minutes to …
I’ve treated with Dr. Jamil for a number of years. I’ve always had a high level of trust in her competence. Dr. Jamil is personable & professional. The office facility in regard to medical equipment is first rate.
My first visit. Everyone from desk assistants to eye examer to the doctor were all so very nice! I absolutely adored Dr. D Patrick Kelly! He is probably one of the sweetest doctors I have ever met!
The entire staff was friendly, efficient and made me feel comfortable. The doctor performed the surgery very efficiently.. overall I had a great experience. I am looking forward to the next.time I have this procedure done on my second eye.
I’ve been a patient at Eye Associates NW for 15+ years. I’ve never had a long wait to see the doctor. Their diagnostic equipment is very good. Dr. Kelly and his team are professional and thorough and always answer my questions with care and respect. I highly recommend Eye Associates!
I started going to Eye Associates a couple of years ago. I plan to continue working with them for my eye care. It’s easy to schedule with them and their appointment availability is better than a lot of other clinics. At appointments the service is excellent and they do not rush you through. Highly recommend to others.
Dr. Le is an excellent ophthalmologist, but perhaps even more than that she is an excellent physician, one who takes interest in her patients and also takes the time to find out who they are. She also has an excellent team. I thought that …
First visit. Smooth check in with knowledgeable front desk staff. Assistant who ran the initial test was pleasant and competent. She put up with my jokes. The charming Dr. Kelly knows his stuff. He readily understood my history and current …