Eye Care Center (NC)

eyecarecenter

At eyecarecenter our highly trained staff of optometrists, opticians and technicians put patient care above all else. Each office is equipped with the latest technology to evaluate the health of you and your eyes, offering the most advanced medical eye exam available. Our optical department has a wide variety of designer and value frames to choose from, and our eye doctors can prescribe the best contact lenses for your vision needs. Schedule an appointment today and see for yourself.

Eye Care Center (NC) Contact Details

Eye Care Center (NC) Reviews ( 169 )

  1. EyeCare Center has professional and detailed staff. Dr. Ayuso is amazing and thorough. I went in needing to get my vision checked, I left with contact lenses and a one week follow up with Dr. Ayuso to determine if the prescribed lenses are …

  2. Don’t go here! They will get your glasses wrong and do nothing to fix it! My glasses were suppose to have transitional and they did nothing to correct their own mistake! Poor customer service!!

  3. The absolute WORST PLACE! THEY ARE OVER PRICED AND I BOUGHT THE EXTRA PROTECTION PLAN ONLY to be told it’s no good! Save your money and go some where else this place only cares about the all mighty dollar not their patients at all!

  4. Both the staff and Dr Ayuso were professional and nice. I wasn’t treated as one of many patients, I was treated like a I was the only patient. I appreciate the email that I sent the next day with a question to Dr. Ayuso was quickly …

  5. I was in town on vacation, and had an emergency situation. The staff & Dr. Dooley fit me in at the end of the day. I had a scratch on my eye. I would definitely recommend this office.

  6. I wanted to thank y’all for squeezing me in last minute and going above and beyond to make it happen, by calling me when someone canceled! You guys are great!! Thanks for all your help!!

  7. Friendly staff, very clean and disinfected equipment and environment.
    I would recommend family, friends, anyone..to visit the EYE CARE CENTER in Jacksonville, NC

  8. It was a fantastic experience. being our four-year-old’s 1st eye care visit, we were nervous. All of the staff worked well with young people.
    Dr McDonald, won our daughter over very quickly. Her methods and mannerisms make …

  9. Along with the friendly and professional service, your staff and Dr.Quan may have saved my life with the advice you provided upon the discovery of an unrelated medical issue I wasn’t aware of!!
    Thank you!!!

  10. I have been a customer at Eyecare Center for many many years to include my wife and we have always received outstanding service. From Dr Ayuso to his entire staff they have always been professional, courteous and always accommodating and helpful. I highly recommend this office.

  11. Thanks EVERYONE! Best exam I’ve ever had! Every person took time with me and made me feel special. Truly special. I felt at home. The moment I got there I could tell was somewhere that the employees loved their jobs. To me that’s where the heart is. I even got my broken glasses fixed while I wait for my new ones.

  12. This was our 1st experience at the optometrist. My son was a bit nervous. The staff made him feel very comfortable. The Dr. was able to explain everything to me concerning his eye condition. We left very pleased with our visit.

  13. Very professional staff. No sales pressure. Dr. Dooley was knowledgeable, patient and kind. I believe my eyes found their new home for eye care. Thank you.

  14. Very rude, unprofessional staff. Everyone I encountered could use a customer service course. I was completely blown away at the level of rudeness exhibited by a number of the staff members. I definitely will take my money elsewhere.

  15. I had to travel from NC to another state this is what they sent me…broken and twisted with a made in china sticker on the middle of the lends, then charged me an extra 11.00 dollars to get them to me. I don’t believe they even put my prescription lenses in the frames.

  16. With the amount of money I paid I expected to get a eye glass holder that matches my glasses but I did not, first they offered me a cloth one then they brought over one of theres not a Nike one to match my glasses. This didn’t seem to both them it seemed to irritate them. very up set!

  17. We were seen promptly and professionally. They were very clean and cautious, following covid safety precautions. My 5-year-old son said he would love to visit the eye doctor again 😄 Ms. Kaylee, Ms. Natasha, and Dr. McDonald were all wonderful! …

  18. They gave me a peace of mind about my concerns with recent issues with my eyes. They were super professional yet personable. I was dreading my trip to the eye doctors worrying about cost and possible changes in my sight. They did the math …

  19. I went to get a checkup and took my 2 year old son with me and every single staff member were incredibly patient with both of us. They all were very helpful and kind! They also made sure to suggest everything that was on sale to help save …

  20. I had looked up providers for my new insurance and these guys were listed, specifically Angela McDonald, saw some good reviews for her and called to make an appt for eye exam and glasses. I called, told them who my insurance was, the girl …

  21. Had eyeglasses frame come apart on Sunday. Need glasses to drive. Visited Eye Care Center today. Superb staffmember of glasses shop repaired my frame while I waited. Thank you very much for your help.

  22. Dr. Dooley is an amazing optometrist who cares for his patients with incredible professionalism and attention to detail. His staff will meet or beat local contact lens prices and arrange for home delivery.

  23. We received a bill several months after our visit with a past due amount. We called the number and explained why we didn’t owe anything. We received another bill and had to call again. The person we spoke with stated they would remove …

  24. This place is like the “fast food” of eye doctors. The last time I went they couldn’t figure out my prescription. When I picked up my glasses and wore them for 2 weeks, I came back and told them I still couldn’t see clearly. Then a …

  25. They got me in unscheduled on the same day. Took me back before my appointment time and took care of my issue very quickly. Changed eye care provider over to them afterwards. Very happy with this experience. Friendly, organized, and professional.

  26. We went there about a year ago and the staff was very unfriendly. They made us feel like we were no good because we didn’t want to spend a lot of money. Recently went to a new eye doctor and felt so much better about the customer service.

  27. I would like to say that the friendliness in that office was wonderful. From the beginning to the end. I had a great experience at the eye center. Where I was afraid because of the diabetes and thinking that my vision was messing up because …

  28. Dr. McDonald and her staff went above and beyond to ensure I was taken care if and comfortable for my severe eye problem. They are truly compassionate and ensured I had a clear understanding of what I needed to do after I left the office. Dr. McDonald is extremely thorough with eye examines. Highly recommend!

  29. Dr. MacDonald and her staff were wonderful and patient. They were extremely thorough in thei evaluation of my eyes and then very upfront and helpful when looking at the coverage my insurance had.

  30. So, Sam at the front called me a few times to correct our insurance information before the appointment and insisted we bring insurance cars which our insurance does not give. Anyways, we go in for my 12 year old daughter and during the exam …

  31. Every single person I encountered from check in, check out, assistants, techs, and doctor, were amazing. You could see they were busy, but there was hardly any (if at all) wait times, and everyone was so kind and thorough with me. This has …

  32. My experience here has been amazing! I’ve been going here since I was really young and the doctors and nurses are so passionate and try to get you the absolute best deals. They don’t try to make you pay more than you have too and you feel …

  33. The service here is terrible. Lack of knowledge of their products. The first visit here with my kids didn’t go great. Second visit to pick up glasses was about the same with one pair of glasses with visible damage that the staff didn’t …

  34. I had an excellent visit at the Eye Care Center. The physician was very polite knowledgeable and thorough. The staff was also very polite knowledgeable and helpful. I highly recommend going here for any eye care you may need. Definitely a five star visit!

  35. We had a really great experience both times we came. We are a compromised family and the measures you are taking to keep yourselves and others safe made us feel very comfortable. Thank you for working so hard, we love this office.

  36. First time being in their office, Dr. McDonald was awesome. The staff were very friendly, great, Especially with my son being there with me. I really appreciate them a lot. ❤

  37. Very friendly and courteous staff. Thorough check up procedures. Felt very comfortable. I would highly recommend to anyone. Doctor was great! Very pleasant experience.

  38. Don’t waste your time or money. Walked in and waited for one of the three receptionists to acknowledge me while they talked amongst each other. Was taken back by the tech (who was kind and helpful). While waiting for the doctor the tech …

  39. I’ve been going here for a few years now. The staff is friendly and knowledge. They don’t overbook so my appointments aren’t long. I’m usually in and out in an hour or less. I enjoy my services and plan to be a patient for many years to come. I would recommend to anyone looking for an eye doctor.

  40. There was almost no wait time. Every single one of the staff was super friendly and treated my kids like individual humans 🙂 Doctor was kind and my kids got to pick out the glasses they wanted without judgements. Super awesome experience! …

  41. Had a piece of metal extracted from my eye. Total time from walk in to walk out was under 30 minutes. Staff was nice and very friendly. Dr Dooley was very professional and got me taken care of in very little time. Was a great experience, I’m glad I went here instead of an Urgent Care.

  42. I have never been treated any better. The provider and staff were all very friendly, kind and helpful. Sonjia and others were very caring and cleaning everything before and after using them to protect us from the virus.I will differently be …

  43. The technician and front desk staff were extremely kind and personable. The Dr. seemed like he was in a constant rush. This is the first routine eye exam in which my eyes were not even dilated. I don’t think it was intentional, but I felt like my eye concerns were just blew past quickly.

  44. I always enjoy my experience when I go to the Eye Care Center. Everyone is so friendly, polite and professional, from the receptionist up to Dr. Dooley… really great experience.

  45. I was having an issue with my vision. They were able to get me in the next day, do all needed tests. Then had to refer me out for more extensive tests with another doctor. I then received a call from that doctors office before I even got home and was seen the next day. Great service. I excellently care all the way around!

  46. Love this office. I’ve used them for my annual exams and for minor eye problems for almost 10 years now and I always recommend them when asked. There staff is friendly and professional, you can get an appointment promptly, the office is …

  47. This was my first visit at this location and with this Eye Care Provider. I was completely satisfied with the Service I received as well as the explanation of the eye exams. All my questions was professionally answered.

  48. Great experience, my family has been going here for several years, always a good experience. My 14 year old is trying contacts and they took the time to help him without rushing or making him nervous….great folks!
    Highly recommend!!

  49. I saw Alan Szczesniewski,OD,his staff was incredible. He was very attentive, and has great communication skills. I would highly recommend him to anyone.

  50. I always enjoy my experience when I go to the Eye Care Center. Everyone is so friendly, polite and professional, from the receptionist up to Dr. Dooley… really great experience

  51. Everyone is so helpful! Carolyn is the best to help you find the perfect pair of glasses! DrDooley is very kind and compassionate in helping you to understand all about your eye care.

  52. The entire staff was very professional and helpful. Dr. Cuan was thorough and provided a detailed explanation of each procedure conducted. I was extremely satisfied with the entire process from start to finish.

  53. My first visit to Dr.Dooley. I am a new patient, I feel like I have been going here much longer. The staff are professionals, very knowledgeable everyone are friendly. Dr. Dooley is my kind of doctor he has outstanding traits and is very knowledgeable about his craft. I look forward to a long-term relationship.

  54. I have been an eyecarecenter client for about 5 years and they never disappoint me! The staff from check in to check out are friendly and knowledgeable. I would highly recommend Dr. Dooley and his staff!

  55. I took my daughter in for an eye appointment. The office personal was so friendly and sweet. Made me feel like they cared. When we had to pick the frames for her glasses. The lady was super helpfully.thank you to the entire staff. Keep up the friendly service.

  56. My first time being a patient here was great. A little bit exhausting since I hadn’t had a eye exam or contact fit in years. Great front desk staff and medical folks in the back helping the Doctors out. I hope you have a great experience like I did.

  57. My husband and I have been visiting eyecarecenter for 15+ years. Dr. Dooley and his staff are professional and courteous. The entire process from check-in to check-out is efficient and streamlined. Dr. Dooley readily answers any …

  58. I was very nervous going in for my appointment. I’ve had other eyecare providers pressure me into paying ridiculous amounts of money for a pair of eyeglasses. I was honest and upfront about wanting my measurements so I could order online. …

  59. One of the best eye visits I’ve ever experienced! The staff was very friendly while maintaining a professional and informative atmosphere. I will definitely encourage my friends and family to use EyeCare Center for all of their vision needs. Thank you!

  60. My experience at Eye Care Center was very professional and the entire Staff including Dr McDonald was exceptionally thorough and courteous! Houston, who assists the patients in choosing the frames for their glasses did a great job!I am …

  61. From the moment I walked in I felt the environment was very pleasant and professional. I was assisted immediately by the front desk clerk who was very pleasant (unfortunately I did not catch her name but she was wonderful) she gave me …

  62. Great staff. The doctor was very informative. I have gone to different eye doctors and no one has ever shown me what my eyes look like inside. I always have them take pictures but no one has ever sat down and explain what they see and point out different areas in your eye. I will continue going here. Thank you. Truly recommend them.

  63. Everyone there is so helpful. Dr Dooley answered all my questions. I wish I knew everyone’s name that helped me through the process of getting my exam to picking out my glasses. They were all awesome!!!

  64. The staff at The Eye Care Center are very friendly, helpful and professional. Always eager to make sure you have the best fit and style that meets your needs. Dr. Dooley is very through in his examination and answers all my questions. I highly recommend The Eye Care Center for all your vision care.

  65. I had a very good experience here yesterday. I have a 7 month old who’s baby sitter didn’t show and I almost cancelled my appointment but desperately needed my contacts. The associates here, from the gentleman at the front desk, to the girl …

  66. The staff is very kind and helpful. my physical disability severely limited the way my exams used to go. But Dr. Dooley was very patient with me and did all of the tests “old school” style since I couldn’t reach a couple of machines. The …

  67. Years ago, after experiencing poor customer service from several other locations in the area, my family and I found Dr. Dooley. We have been patients of Dr. Dooley’s ( Eye Care Center 4130 Western Blvd. location) for twenty-years now and …

  68. Always a professional treatment at eyecare center. I get a thorough eye exam and proper eye glasses. I have always enjoyed Dr. Dooley and his staff. I have no complaints with this practice.

  69. I called at the beginning of August to make an appointment for myself and my daughter the waitlist to get in was crazy long fast forward to the middle of November I have my appointment at 4 PM. I show up 20 minutes early only to find that …

  70. Love Eyecarecenter! We have been going here for years! Very clean, organized. The staff and doctors are friendly and very nice, helpful and knowledgeable!! Staff in the glasses area are always very knowledgeable when ordering glasses and listening to what you want. I definitely recommend Eyecarecenter!!!

  71. I received a through eye exam from Dr. Dooley and his staff. I picked out the perfect glasses with the help of a member of the staff. It was enjoyable and I would recommend the eyecarecenter to all my family and friends.

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