These people Chang your appointment day and time and when you call them out on y your day gets changed they tell you there just taking your name out of there system and tell you to go some where else and there take your name out of the …
If I could give no stars, I would. I went in with both of my children for eye exams. Both staff, and the doctor were rude and unprofessional when it came to questions about my daughter. I felt like, ok so you have never had an issue with …
I gave this office two stars for the doctor and assistants. That’s all I was satisfied with. The front desk (older) woman was nasty, and so was the glasses lady. They both had poor attitudes, and treated us like we were imposing on their …
On 2/20/19 I had an appointment with Dr. Kelly Smith. What a refreshing delight to have found her and her assistant named Teresa. Their care, concern and compassion was exceptional. I have been to 3 prior eye doctors / centers and felt as …
They have mad my wife cry because because they. Causes at here just because they didn’t want to fix there mess but it is kool that will be 23 people in my family that use this place but no longer we will all find a new place to hit out eyes done and no one has the right to do this to people
I am very disappointed in their service. My friend had an appointment on Aug 31 and a month and a half later still does not have he glasses. She was told that her glasses would be ready in 2 weeks. I do not recommend them.
I have called for the past two weeks trying to order my contacts, and no one ever answers or calls back even though I leave my name, number, and DOB as asked. Appointments here are always a breeze and staff is kind, but it should not be this hard to order contacts!
I guess I should’ve read the reviews on here first
I used them because they would accept my sons insurance just to find out that they don’t and they burned the frames I provided for them and not even said sorry …
Everyone there has very poor attitudes. Why take a job, within customer service, if you’re not ever going to be friendly or caring? Whenever they answer the phone, they act as if we are bothering them. Sighing and huffing like they’re the …
Never show up first thing to pick up glasses….. you will be sitting awhile waiting for the lady to show up…. they should give options to have the glasses shipped to you if they are going to run a business like this.
Latoya was so rude I was nice and just calling get an appointment she didn’t even want look up my chart on phone and I ask speak supervisor and she still kept trying over talk me I’m a patient I’m allowed to ask questions so rude u best believe my attitude kicked in after she just kept it up I not got time rude people at the office
This is the most unfriendly business I have ever used. When you walk in, you’re on your own. Nobody speaks to you. Nobody asks if they can help you. You have to assert yourself to get anybody’s attention. Like a bunch of robots. Slower, maybe zombies…I have no intentions of ever going back.
Reception was awesome as well as nurses and doctor. The lady that fits you for glasses is rude. She spoke to my daughter and I very rudely and walked away from us without letting me answer her.
Everyone was amazing and polite except one person. The lady with the tattoos up her arm that works along side the doctor. She was absolutely rude. I was taken aback by her rude comments. She should not be in that business around the public. The doctor was great and compassionate.
Had an appointment at 10:45, got in to see the Dr. At 11:30. The employee that did all the primarily work was great. However I felt rushed to pick out frames as the employee that did the fitting was so worried about her being able to have …
The people and eye exam were great, but I was given a sample from the office to try in my eyes for glaucoma and developed problems with the sample and stopped using the drops. I called the office 2 times and left a message about the …
The receptionist I spoke to acted like I was stupid and did not know what I was talking about. She talked about me rudely to the nurse RIGHT IN MY FACE!! Acted like I was beneath her. The issue with my daughters insurance was super simple …
How do you say perfect? Employees are amazing, Doctors SMART 🤓 and I’ve seen most of them I think? But again perfect manners, educational information given. In my opinion if More people treated each other like I was treated, we wouldn’t …
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This was a very courteous staff!
I love the staff and service
given to me and my daughter
Kind and professional. A smile goes a long way
They make the best lenses. Crystal clear vision.
Amazing service! They’re so knowledgeable and their resources impressive! True professionals!
These people Chang your appointment day and time and when you call them out on y your day gets changed they tell you there just taking your name out of there system and tell you to go some where else and there take your name out of the …
Six months waiting for glasses for my foster child..one untrue excuse after another..so redicuious
I love Doctor Kelly she is kind, knowledgeable, and very professional
If I could give no stars, I would. I went in with both of my children for eye exams. Both staff, and the doctor were rude and unprofessional when it came to questions about my daughter. I felt like, ok so you have never had an issue with …
Dr. Smith is wonderful!!! Very knowledgeable!! Her staff is very friendly! I highly recommend this physician and office!
I gave this office two stars for the doctor and assistants. That’s all I was satisfied with. The front desk (older) woman was nasty, and so was the glasses lady. They both had poor attitudes, and treated us like we were imposing on their …
On 2/20/19 I had an appointment with Dr. Kelly Smith. What a refreshing delight to have found her and her assistant named Teresa. Their care, concern and compassion was exceptional. I have been to 3 prior eye doctors / centers and felt as …
They have mad my wife cry because because they. Causes at here just because they didn’t want to fix there mess but it is kool that will be 23 people in my family that use this place but no longer we will all find a new place to hit out eyes done and no one has the right to do this to people
The best I have ever been to. Great, friendly people. Took care of my cataracts and now I see better than I have ever in my life.
I am very disappointed in their service. My friend had an appointment on Aug 31 and a month and a half later still does not have he glasses. She was told that her glasses would be ready in 2 weeks. I do not recommend them.
Horrible staff, very rude in person and on phone. Makes me feel like I am bothering them just by being there. Took my business to Marianna.
I have called for the past two weeks trying to order my contacts, and no one ever answers or calls back even though I leave my name, number, and DOB as asked. Appointments here are always a breeze and staff is kind, but it should not be this hard to order contacts!
I guess I should’ve read the reviews on here first
I used them because they would accept my sons insurance just to find out that they don’t and they burned the frames I provided for them and not even said sorry …
Everyone there has very poor attitudes. Why take a job, within customer service, if you’re not ever going to be friendly or caring? Whenever they answer the phone, they act as if we are bothering them. Sighing and huffing like they’re the …
Never show up first thing to pick up glasses….. you will be sitting awhile waiting for the lady to show up…. they should give options to have the glasses shipped to you if they are going to run a business like this.
Latoya was so rude I was nice and just calling get an appointment she didn’t even want look up my chart on phone and I ask speak supervisor and she still kept trying over talk me I’m a patient I’m allowed to ask questions so rude u best believe my attitude kicked in after she just kept it up I not got time rude people at the office
This is the most unfriendly business I have ever used. When you walk in, you’re on your own. Nobody speaks to you. Nobody asks if they can help you. You have to assert yourself to get anybody’s attention. Like a bunch of robots. Slower, maybe zombies…I have no intentions of ever going back.
Reception was awesome as well as nurses and doctor. The lady that fits you for glasses is rude. She spoke to my daughter and I very rudely and walked away from us without letting me answer her.
Everyone was amazing and polite except one person. The lady with the tattoos up her arm that works along side the doctor. She was absolutely rude. I was taken aback by her rude comments. She should not be in that business around the public. The doctor was great and compassionate.
Had an appointment at 10:45, got in to see the Dr. At 11:30. The employee that did all the primarily work was great. However I felt rushed to pick out frames as the employee that did the fitting was so worried about her being able to have …
The people and eye exam were great, but I was given a sample from the office to try in my eyes for glaucoma and developed problems with the sample and stopped using the drops. I called the office 2 times and left a message about the …
The receptionist I spoke to acted like I was stupid and did not know what I was talking about. She talked about me rudely to the nurse RIGHT IN MY FACE!! Acted like I was beneath her. The issue with my daughters insurance was super simple …
How do you say perfect? Employees are amazing, Doctors SMART 🤓 and I’ve seen most of them I think? But again perfect manners, educational information given. In my opinion if More people treated each other like I was treated, we wouldn’t …