Eye Center South

Eye Center South - Dothan

Since we opened the doors of our first location back in 1980, we’ve become renowned throughout the Wiregrass for our technology, our expert team of eye surgeons, and our advanced treatments. No matter the purpose of your visit, you can count on being treated with respect, and like a member of our own family. We offer access to consistent, centralized, high quality care, right down to our surgery center in Dothan, ranked in the top 10 nationally in technological advancement.

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Eye Center South Reviews ( 250 )

  1. my eyesight is so much better since the surgery’s. I only need glasses (which I purchased at Walmart)for some reading and for my needlework and jewelry. I would recommend the surgery to anyone with cataracts.

  2. On 6/10/2020 I underwent LASIK surgery by Dr. Sebastian Heersink and I’ve been overcome with emotion. For the first time in almost 30 years I woke up this morning and could see almost perfectly without glasses or contacts less than 24 hrs …

  3. I was recently seen at Eye Center South for treatment of a minor eye injury as well as a routine eye exam to monitor symptoms of a condition that runs in my family. From the initial reception and intake through Dr. Sebastian Heersink’s exam …

  4. I found Eye Center South a very cold, non compassionate place. Dr. Sen preformed eye surgery and, even though my vision is NO BETTER and my pupil was damaged, he considers it successful. I told him I still had the same distortion in my …

  5. I recently had cataract surgery at Eye Center South. I was quite apprehensive about the surgery. When I expressed my concern to Dr. Sebastian Heersink, he assured me they would do everything possible to make me comfortable. He was true …

  6. Dr Bennett did Cataract Surgery on my Fiancé, my Father, and now, myself. He did an awesome job!!!
    The staff are courteous, and they have great COFFEE!!! lol It is always a pleasure going to see them, and get my eyes checked.

  7. Eye Center South’s professional staff offer the best possible eye care available. Dr.Marnix treats patients with respect and genuine concern for the best possible outcome from cataract surgery. I would choose no other place to care for my eyesight.

  8. What does a customer/patient have to do to get an eye drop prescription refilled. Constant calls and messages left but nothing in return. Please get it together so other people don’t have to deal with the hassle.

  9. Doctor took Much care to Listening to my Aunt, the Doctor took the time to Explain Everything about my Aunt’s condition, to her, so she could understand. Did not do unnecessary test or Procedures. As we had with other Doctors in the area.

  10. Just the very best experience from start to finish. Caterract surgery, pre, op, and post went smoothly for both eyes. The staff all work as a great team who really seem to enjoy working together. Dr S. Heersink is professional, friendly, …

  11. My Mom had Cataract surgery with Dr.Bennett his love and compassion is amazing! He prays with his patients and takes his time to be thoroughly accurate with all testing! All the staff from switchboard, front desk, screening, special testing and the surgery center were amazing and helpful! We love this place.

  12. Dr. Gauldin is an amazing doctor and a great addition to the staff at Eye Center South. I saw him for a Glaucoma Evaluation and he took his time and explained everything to me in clear and concise terms. I would see him again and would recommend him to my family and friends.

  13. *Updated 5 stars for all of the staff leading up to the doctor. 2 stars for doctor. I have blocked meibomian glands on both upper eyelids that have been present for over two months. Have been diagnosed by previous doctors as a chalizaion …

  14. my appointment was at 920am its 1128pm now
    im still here and not been seen by doctor
    next time it be different place
    fortin is greedy stay away

  15. The staff are all very pleasant and nice. Wait time was minimal. Dr. Gauldin is the best ophthalmologist I’ve seen since I started wearing glasses. 40+ yrs. Wouldn’t consider going anywhere else.

  16. Had my lasik done by Sebastian Heersink and I couldn’t be more happy with my results. I went from having to constantly relying on glasses and contacts to having perfect vision. I would recommend them for anyone in need of lasik!

  17. Dr. Sebastian Heersink at Eye Center South did a fantastic job on my LASIK. Every employee that I encountered was extremely professional and friendly. My experience was pleasant and results can’t be beat.

  18. This is my first time ever leaving a google comment but I felt the need too. I had lasik surgery on both eyes just this week and 2 days later my eyes are perfect. The first 12 hrs my eyes were in some discomfort but after I woke up the next …

  19. Eye Center South is a Great place for eye care health. Everyone on staff there was polite and very professional in their job. My Doctor did a thorough exam and diagnosed my vision issue. I have Great Confidence in Eye Center South !!! I …

  20. To my surprise I experienced no pain, just a little soreness! I would definitely recommend Dr. Bryant and Eye Center South to all my friends and family, the difference is amazing!

  21. I recently was referred to Dr. Sebastian Heersink for the removal of congenital cataracts. Three days after the surgery my vision was so clear it drew me to tears. A roaring success ! The Eye Center South staff impressed me as very …

  22. Marty Heersink is my Doctor. Very knowledgeable, puts you at ease and informs you of every procedure or step he’s going to take. Everyone I have encountered at this facility are professional and courteous.

  23. I just want to shout out a great big thank you to Diaz , Pam R.N. , Amber O.R.TEAM , Blake CRNA , Marchese ANESTHESIA , Kelly. RECOVERY. R.N. , BARBARA. my escort….YOU ALL WERE SOOOO NICE TO ME THE DAY OF MY EYE SURGERY. …

  24. The staff is very friendly and helpful. My only complaint is scheduling, mismanaging the time it takes for necessary procedures by other staff members. The doctor was in my room with me for 3 minutes (which included him dictating his …

  25. Dr Sebastian Heersink and the entire staff were wonderful. My husband has worn glasses for over 35 years and now wears none. That was with severe astigmatism and far sightedness. Highly recommend!

  26. EYE CENTER SOUTH is everything you would expect in an A-One Eye Center. They are your complete go to for any of your eye problems. Appointments are made quickly and the staff are very friendly and professional. The doctors are very …

  27. I dont remember much from when I was young, but I remember Dr. Ludwig doing my corrective eye surgery. I was 6. I am now 27 years old and do not have any issues that were possible at the 15-20 year mark. I am now seeing Dr Sen for another …

  28. My experience has always been a positive one. The staff is personable and professional. I see Dr Bryant for an ongoing eyelid issue. He always addresses my questions and concerns each visit and I feel confident in his abilities to care for my eyes.

  29. Extended wait only because it was my first eye to have surgery and testing had to be done. I was very pleased with the whole aspect of my surgery. Ten stars to the doctor and staff.

  30. We visited recently and I noticed a change in staff,you would not have your business if not for your patients.They need to be reminded of this,also the elderly get where their memory is not the best.If you have your medication with you then …

  31. Dr. Heersink (daddy), did my Mother in law’s cataract surgery last Monday. Her appointment was at 7:30 and by 9:40 we were on our way back home! She has done wonderfully! As a matter of fact, we go back in the morning, 7-15-19 @ 7 AM to …

  32. The nurses and staff were so ready to assist me in any way. Dr. Bryant was very efficient and professional in performing my eyelid surgery. The procedure went very smoothly and healed quickly.

  33. I have been an eye patient and a dermatology patient at Eye Center South for years and I would highly recommend at all levels. Their doctors are among the best in the country.

  34. The staff at Eye Center South were very friendly. Dr. Bryant removed a growth from my eyelid, even though I was afraid of the numbing shot, the procedure was quick & I felt very comfortable. Great job!!!

  35. This was the worst experience of my life. Dr. Heersink saw me for about three minutes. This was after I was dragged from room to room having many of the same tests my optometrist had already done. After the operation, my oxygen saturation …

  36. My dad was using sebastian heersink as his eye doctor . Everyone is so friendly and he was getting uncomparible care. Everything was great all around. Hated to have to leave them but insurance reasons we had to switch to a different doctor

  37. Everything was professional at all points in my experience. People were courteous & helpful all along the way. There were mounds of paperwork which could have been more easily handled electronically. Overall, surprisingly pleasant.

  38. The doctor and staff were very professional and communicated the issues and procedures clearly. I am still in the midst of the healing process, but expect my vision to be much improved following cataract removal.

  39. I had been recommended to Dr. R. Bryant at your Center. Although it is located a very long distance from my home, I didn’t mind it.
    I was impressed with the Center. The ladies at the Front Reception Desk were all …

  40. I was seen at Eye Center South on an emergency basis. I was treated quickly and professionally by an excellent Opthalmologist. I could not have been happier since I was from Pennsylvania. They treated me like family until I could return to …

  41. Dr.Sen is the best. Very thorough and extremely knowledgeable in his field. The center is very tastefully decorated and has every testing machine imaginable. However eat a big breakfast as you may be there the better part of your day because of all the test performed. But you cannot put a price on your vision.

  42. Doctor Richard Bryant and the team are awesome! They make you feel very comfortable while providing excellent care. Everyone is so friendly highly recommended!

  43. Had eye surgery on 29th went back on 30 th everything looked good dr.was very pleased,😎with my 👁️what she has done I thank the Lord for it 🙏 …

  44. I never had the quality of service anywhere that I received from Dr Gauldin and his staff. Very little waiting, they didn’t rush me and took time to answer all my questions

  45. Dr.Bryant was my doctor. He could work on his people skills. His work is very good and I’m satisfied. The staff is friendly. I wish they would have let me had more time in recovery though. They rushed me out after surgery faster than I wanted too. Overall I’m satisfied with Dr.Bryant’s work.

  46. I had a 2:20 pm appointment Friday 9/4/20. I got there about 1:45. Check in via phone. Was brought right in before 2. Did everything up to seeing the eye doctor. Had eye drops in 4:50 still hadn’t seen by the doctor. So I walked and will.not go back.

  47. Staff was nice. Wait time was long, but staff was apologetic. Doctors are knowledgeable about eye care. My mom has been using Eye Center South for about six years. The staff always treats her with respect and kindness. Keep up the GREAT work!

  48. Caring staff called to remind me of my appointment and asked if I was well or would like to reschedule. On arrival after calling to check in everything was done with care. I felt safe and well cared for. Keep up the great work delivering World Class customer service! Thanks

  49. Everything was great, except the actual botox injection. It was put in a sensitive area of my eye lid and caused it to blacken as if I had a black eye. I’m not blaming the doctor because I know there is a chance for that to happen. Other than that, this is a great place to go for your eye care.

  50. Dr. Sen and his staff were amazing,his prompt and caring approached save my son’s vision. He took the time to explain everything, it made a big difference in a scary situation, he follow up until it resolved. Will forever be grateful.

  51. The whole team from check in to leaving worked as a team making my experience very nice one. They made me feel like they really cared about me and my needs. I had both eyes done. I would recommend them very highly. Dr S. Heersink did my cataract surgery and I’m very pleased with the results.

  52. I highly recommend Eye Center South to Anyone needing eye care. I’ve never seen a more efficiently ran business the most professional people to have caring for you. You deserve more than 5 stars.

  53. Staff is always friendly. Wait wasn’t bad for my most recent visit (can be up to 2-3 hr wait). Dr. Ludwig was her usual. Not very talkative…just down to business. She is very efficient and doesn’t waste time during her examinations.

  54. This was a professional operation from beginning to end. The staff was courteous. The facilities were upper scale. I felt the optometrist new what he was doing. My wife also had several procedures. We were both pleased with Dr. Heersink and with his clinic.

  55. Absolutely the best care possible. I had cataract surgery 10 days ago and I can’t remember ever seeing this well. I already scheduled my other eye. The staff and Dr. Heersink did everything to make surgery as pleasant and painless as possible. I can’t thank them enough.

  56. These people have it figured out. Very well run efficient facility. I was always kept informed of each process, what to expect, and the cost in advance. Highly recommend them.

  57. I love my dr and staff at Eye Center South. They are always polite, friendly and caring. I go every year for my eyes to be evaluated and during all the tests and exams I have found the most caring staff ever. Thank you Eye Center South Staff and Dr Bill Bennett for taking such good care of me.

  58. The doctors and staff that have seen me were all professional, knowledgable, and friendly. My doctors were very thorough and listened to me and were interested in what I had to say. Very happy with each visit I have had and would recommend both Dr Heersink and Dr Gauldin. Thanks for your help

  59. Dr Sen and all the wonderful people at eyesouth have been great in helping me with my eye condition. They are very knowledgable and make sure they provide 100%. I will recomend eyesouth that has any eye problems.

  60. I had cataracts removed from both eyes at Eye Center South and the entire experience was the most positive I have ever had with any medical procedure. I am a Florida resident and made the trip to Dothan expecting my sight to improve after …

  61. Very clean clean place an abundante staff as well as kind. But it took an hour and forty five minutes to see the docter. I’d like to know why . But its the reason for 4 stars.

  62. Have to carry someone there all the time and hope my daughter is still there if and when I have any eye problem’s thank to my mother saying I will be needing them in 10 to 15 year’s!!

  63. Was referred here after injury from another doctor. They saw me in less than 24hrs. They were professional & caring. Dr H. explained what was happening & what needed to be done. He did the procedure the same day. I had a problem between …

  64. Everyone were very nice and will to go the end to help in anyway they could the Doctors was there to answer anything you needed to know so you would feel comfortable.the one at the front desk greased you with a smile.and ready to help you …

  65. I highly recommend Eye Center South in Dothan AL to anyone needing cataract surgery. I recently had cataract surgery done by Dr. Sebastian Heersink. I was treated very well. All staff members were extremely friendly and helpful. They …

  66. The experience was professionally done and was surprised they removed the tumors that morning. Did not have to fret for a few days. Thank You Eye Center South.

  67. I can speak for my husband Bill, he felt well taken care of, and secure, everything was explained before any procedure took place. The only thing was the wait.

  68. Very professional staff. Facility clean.
    All staff members explained what they were doing and what was coming next.
    No Complaints. Well one complaint. I thought the wait was a little long.

  69. I really love Eye Center South and appreciate the excellent care I receive from Dr. S Heersink and Dr. Sen. They have monitored my eye disease
    for nearly five years. They are very popular which means they are constantly …

  70. The only problem I encountered was it took 4 tries to reach the check-in desk. The first time I was on hold for 15 minutes. I was on hold about 10 minutes the next two times and got right through the fourth try. My experience with everyone there was awesome! I have no complaints about my care at all.

  71. It was wonderful! I was almost blind in my right eye and now I can see! It felt like a miracle! I am so thankful to Dr. Herrsink and all the staff! I cried when I took the patch off and I could see again!

  72. I really love Eye Center South. All the staff there are super friendly and helpful. I had cataract surgery done 4 years ago and then last month they did laser surgery. Both experiences were great. I would highly recommend them for all your eye care needs.

  73. Great office, great Dr and staff. Drove from PCB for my apt, which was quite a drive, but eyesight is worth anything. It’s been over a month and I’m still waiting on a follow up appointment that was referred out, which is why I only gave four stars.

  74. Everyone is so kind & caring… my procedure went just as planned with no complications. Dr. Sebastian Heersink is very attentive & sincerely cares about his patients; he did an amazing job!!

  75. I am very pleased with my vision after Dr. Herrsink did cataract surgery on my eyes. I was treated well and with respect. A very busy place. Staff works like a well oiled machine.

  76. I am very pleased with the service offered by Dr. Sabastian. The staff also was very accommodating and displayed a very professional attitude and technical knowledge.

  77. Didn’t require masks and alot of older people go there NOT SAFE for those people.Did not follow CDC guidelines just because you put a sign on the door doesn’t mean people are safe if you don’t enforce the rules.

  78. Was put in a back waiting room after test. Told I needed another test and someone would be right with me. 40 minutes later i walked out. Wanting new patients can’t handle what they have

  79. I can’t believe the incredible improvement to my vision thanks to the outstanding professionals at
    Eye Center South in Dothan. I would highly recommend them to anyone considering any eye procedures.

  80. I have been using this facility for 10 to 12 years.
    I have always been treated with respect and kindness. It’s hard to return time after time knowing you need treatment but the staff and doctors always put me at ease.

  81. I run several different businesses, and like a lot of folks, my time is important. These guys got me seen and taken care of within an hour of my phone call. Awesome job!

  82. I can’t say enough about how pleased I was with my service at Eye Center South dr. Bennett did an excellent job on my cataract surgery both eyes done two different surgeries everything went great no complaints everyone there is so …

  83. This is the slowest eye doctor place Ever I will not be back here! It made no sense that it took them about an hour to check me in and then another 25mins to see the doctor! I came on time for the appointment n still waited more then usual smh!!!

  84. I chose Eye Center South for my ICL surgery, and Eye Center South is the location where I found Lasik or Z-Lasik was not best for my eyes. With thin corneas and an outdated contact lens prescription of -6.5, I didn’t meet the criteria for …

  85. It was the best experience I’ve had going to get my eyes checked and seeing if they could help me by lifting my eyelids so I could see better. Everyone was very nice. I haven’t had anything done yet, but when I go back, it will certainly be at Eye Center South!! Thank you for your help and your kindness.

  86. Dr. Sen, his direct team, and everyone I deal with at the Eye Center South are top notch at everything they do! I very highly recommended this excellent facility and their staff!!!

  87. I love going to Eye Center South .Everyone is so friendly very helpful .Dr Sebastian Heersink is the best .I always say ,I actually look forward to my appointments.

  88. Very professional and cared about you as being their patient. Wonderful people. Dr Sen got rid of my flooter in my right eye. Very well done. All of the Doctors and their helpers are so very wonderful ❤

  89. I have been wearing glasses since I was 10 years old. That’s 52 years. On Wednesday, October 20, 2021 Dr Sabastian Heersink did cataract surgery on my right eye. Every day this week I have been able to work without glasses and I can see …

  90. Great visit, very courteous and efficient staff, they also took every possible safe guard with respect to the Covid -19 issues. Strongly recommend to anyone needing eye services

  91. It is always a pleasure to show up on time and be seen on time. My experience was very assuring and I always feel like less stress
    Than wit other doctors. There are only a couple of clinics that work effectively …

  92. Nice friendly superb professional staff but you set me up with an appointment for 2:20 and still not seen at 5:00 don’t worry about why I left. I can see a 45 min to 1 hour wait but dang 3 hours come o guys

  93. I was where I couldnt see one thing everything was blurred and cloudy I went and seen Dr. Heersink at eye center south and the trinity research team they will fix you right up… If I ever have to do this again he will be the one doing it for sure …. Thank you so much eye center south and Dr. Heersink… For a job well done..

  94. Staff was courteous and concerned over your health both prior and post procedure.
    While they r in the business to make money the staff does not come across like that. I highly recommend this business to anyone with eye issues.

  95. The entire staff were very friendly and professional. They showed their concern for me as their patient and I felt that I was in good hands. I would highly recommend them to anyone needing eye care.

  96. It’s nice to have a place like this locally. They can fix your eyes but, be careful. It can become your second home. It seems one procedure always involves additional procedures X2 (one eye at time]. Still, u gotta go and it’s close. This is good.

  97. Went to Eye Center South at the Marianna Florida location. On 3/9/2022 for eye examination for new glasses. Got the prescription went had glasses made right off the bat something was wrong. The prescription was incorrect for me to use. Went …

  98. Hurry up and wait. I’m kind of shocked people administer eye drops with bare hands. Is that normal? Dr is very skilled for the short time you see him. Staff rarely explains anything. I guess this is how specialist medicine is.

  99. It was very painful. I never was numb in my eye. I heard someone say they were giving me something to relax me that didn’t at the same time the eye drops to numb my eye went in. The Dr cut immediately and it was very painful. I’m debating on having my other eye done.

  100. Just had lense implants done by Dr.Sebastian Heersink he is a very professional stand up guy him and his staff was a pleasureable experience, I highly recommend him and his staff for your eye needs! Thanks for giving me my vision back!!

  101. I had LASIK yesterday with Dr. Sebastian Heersink. The staff at Eye Center South made me feel comfortable the whole time and were very personable. Dr. Heersink put me at ease and talked through the process to let me know what he would be …

  102. Dr. Ludwig is amazing I have had three eye surgeries within 60 days and she has corrected my strabismus to almost perfect when it was 50+ in both eyes! The staff is always kind and very attentive in both the Eye Center and surgery center!

  103. I go with my fiance for his eyecare and I’m happy with the doctors and entire team they have to offer you awesome care for your vision problems. Great place that takes really great pride in everything they do to help you see properly again.

  104. Absolutely hate this place and its outrageous wait times. 4 hrs +…..Avoid this place if you have better things to spend your precious time on cause its a waste of a day to come here.

  105. WOULD AVOID AT ALL COST! if your reading this I only hope you will see the sincerity to help you avoid making my mistake in seeking this companies services. Here is a summary of recent experiences: …

  106. i can’t say enough how appreciative i am to Dr. Heersink & his team at the Eye Center South & Surgery Center. I never felt rushed as Dr. Heersink explained my condition & treatment. The team at the Surgery Center was courteous, friendly & took great care of me.

  107. If I could give zero I would. Two appointments for my father’s cataract surgery here. 11am. Arrived at 1030am. BOTH TIMES finished after 5pm. it is now 5pm and I’m still waiting in the parking lot for him to be discharged. There’s about 4 …

  108. This is by far the most beautiful building in Dothan to me. I had a eye exam and everyone was very helpful and kind. It is a very busy place. I got some contacts and they were very patient with me learning to put them in.

  109. I had my 2nd cataract surgery by Marnix Heersink in Nov 2020. My eye was a mess. Blood all in my eye. I have photo’s to prove it. Now my lens is messed up and I have to go back. They will not even wave my copay. Bad customer service.

  110. Dr. S. Heersink and his staff were incredible. For my LASIK surgery, the evaluation was thorough and the procedure was great! I had every question answered. They never rushed me and walked me through every phrase. Should have done this years ago.

  111. I could not be happier that my cataract surgery was done. I haven’t seen this well in 40 years. Everything is sharp and bright now. Eye Center is excellent. Dr. Sebastian Heersink and staff are the best. I was very pleased with their kindness and professionalism.

  112. My eye exam was by Dr Hill. In the 2nd grade I was prescribed thick glasses due to my poor vision. Few yrs back had bilateral cataract surgery. Today Dr Hill did a thorough eye exam. She told me I had 20/20 vision. She did not try to put me …

  113. Went here for ICL surgery and had a fantastic experience. The entire Eye Center South team, from doctors, to nurses and receptionists were outstanding. I never had to worry that I wasn’t in the best hands, they took great care of me. If you are in need of eye surgery, go here.

  114. I would like to commend the staff at Eye Center South in Dothan. Although it was a long day for my parents who were expecting at minimum a 2.5 hour process, which the staff informed my parents in advance of, the staff from the front to …

  115. After you sign in at reception you are passed from one care team member to another as they complete a series of tests and assessments in preparation for seeing the doctor. This process took about 35 minutes after which one is escorted to …

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