We are a premier optometry office with an experienced doctor, state-of-the-art diagnostic equipment, and over 1700 designer frames. We take VSP, Eyemed, MES, Aetna Vision, Blueview, and most major insurance plans.
| Friday | 9AM to 5:30PM |
| Saturday | 9AM to 6PM |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 6PM |
| Wednesday | Closed |
| Thursday | 9AM to 6PM |
1350 Grant Rd Ste 17, Mountain View, CA 94040
good service
Great service!
Very thorough examination and very courteous staff.
Very detailed and great customer service!
Excellent care and treatment by Dr. Kha
Great service. Very qualified people!
Very nice staff and will help you with a quick repair.
Always an excellent experience with Dr. Kha and the staff.
Great service and selection. I am going back for my second checkup!
Excellent service and advice. Friendly staff.
Good eyecare practice near Grant/Nob Hill foods in Mountain View.
Great Help, Service, and Products for Eyewear and Contacts!
Thank you! …
Very inefficient communication with the staff here. Will never come to the store again.
Very thorough eye exam and helpful when choosing frames and lenses
A great experience, from the time of taking the appointment till the check-up:)
Don’t recall people there being particularly friendly two years ago. Things might’ve changed though.
They send spam without any connect from the receiver’s side.
Dr Kha is great. The frames and lenses are expensive.
The doctor is extremely friendly and treated me with super care.
Very friendly staff, they don’t rush you to make a decision, helpful and informative.
I travel far to continue to come here. The service is great, they care, and are very personable. This is what keeps me coming back!
It’s always a pleasant visit there, the staff are very friendly a knowledgeable with all my questions, I highly recommend this establishment to anyone.
Dr. Ka was good but the receptionists and wait time were disappointing.
We had an appointment at 5:30, but we had to wait for 20 mins to get our turns
Friendly doctor. Flexible hours (I come in on Saturdays). Good glasses selection
Not so friendly staff. Does not bother about explaining you the insurance benefits. Highly disorganized as well.
The doctor is very nice. I trust her professionality in eye exam.
The doctor is extremely good, her prescription is very good ever in the complex cases like mine.
Very easy to get appointment. Provided great service and friendly staff. Also has a great collection of frames.
Been getting my glasses here for the last couple of years. They’ve always given top-notch service!
The have nice staff who help you pick the right pair. They have a good collection of glasses with reasonable price.
The whole team was very friendly. Getting my eye exam here was a really nice experience.
Very thorough examination, and very helpful assistant staff. My new contacts and glasses fit like gloves.
Great place for getting your eyes checked by an expert optician, wide selection of glasses and great customer service! Highly recommend this place!
It was a very good experience with Dr. Oanh. She was really accommodating and very attentive. Her staff was also absolutely kind and helpful! …
Doctor was really nice and professional. Same as her assistant.
I didn’t wait at all and very satisfied with my visit!
Great place with really good service and friendly staff
Grateful for meeting my eye doctor Monica ..
For the past 3 years and today l thank her and God bless their services
I had a great experience with Dr. Khan and her staff. She was great at explaining the test results and issues and her staff was very good explaining my options.
I have been going there several years. Dr Kha and staff are very polite and knowledgable. Their location is very good for me!
This place has friendly stuff and offers a wide range of choices. I got my regular glasses, sunglasses, and swim goggles here every year.
Hard to make an appointment over the phone. The receptionist can’t hear well and gets confused a lot, and has worked there for years. Doctors are fine.
Excellent service and thoroughness. The dr. and staff are really friendly and helpful. I will definitely be back for my next check and pair of frames.
Kind, fun people and they were so patient with me when I couldn’t decide on my frames. I also saw the doctor making a balloon animal for a child patient, so cute! 🙂
The staff is nice, but Dr. Kha does not seem to appreciate having me as a patient. I’ve met friendlier doctors.
Family and friends are not allowed inside. Fourty minutes of eye examination and glasses selection, friends and family can only wait outside
Dr. Kha is excellent, she is very knowledgeable and spot on with the treatment. Very happy visiting this place!
Dr.Kha and team’s service is very attentive and considerate, the glasses are very comfortable.
This place is truly great. I have been going here for the last 3 years and have no complaints. They always a great selection and a very helpful staff who are not only patient but also help find glasses which might suit people.
Dr Kha is very friendly and very candid. I will definitely come back here for my next eye exams.
Dr. Knah has been my doc for the last couple of years. Her office is close to my home and overall I had a great experience visiting.
Great selection. Very attentive and professional. They were patient with me and gave me time to find the right glasses.
they’ve taken good care of me for 10yrs now… even when I moved to San Jose, I still chose to stick with Eye City Optometry… I highly recommend them… Dr Kahn is awesome 👍 …
Explicitly asked for Zeiss lenses, only to discover they installed another brand instead despite promises. Frame sold for higher price than MSRP. Ok service but would not come back.
I’ve used these folks for optometry checks for several years. They are very competent and seem to only want to do what’s right for me and my eyes. I’d recommend them to others.
Average friendly staff. Shortly after I purchased my eyeglasses there, it was too loose and one of the screws eventually fell off. They could fix it and instead they replaced the screw with a wrong one.
This is a great place. I’ve been coming for years now and I plan to keep coming. …
Personalized service with a small town feel. Supporting your local business person that gives you the attention big stores do not. Has everything on site, Dr Kha give you the attention you want. Will stick with her over the big box stores.
Dr. Kha and her team are great! Excellent, quick service. Appointments are well scheduled. Great choice of higher-end frames.
Staff here are great and helpful but I’m afraid I can’t say the same thing for Dr. Kha. She was rude to her staff, reprimanding then in front of customers when all they do is try to help out. I came here because it is close to where I work …
They are professional and have a pretty quick turn around time for the lens (~ a week). Even thought I didn’t have an appointment on a Sat afternoon,!they are very accommodating to get the measurement.
Dr. Oanh Kha seemed very knowledgeable about optometry, especially compared to my previous optomitrist. She quickly identified several errors made by my previous optomitrist (eg: overadjusting when the actual problem was astigmatism).
My old eye glasses got broken and then i found “Eye City Optometry” through google. I went there without an appointment and told them getting my eye exam and new glasses is urgent. Dr. Kha accepted my request and performed as eye exam immediately. She explained me everything in detail. Thank you Very much Dr. Kha.
They are great with contacts! I needed multi-focal lens and have an astigmatism in one eye. They kept making changes until I was satisfied with my vision.
Dr. Kha was so kind and gentle my my daughter. Her first eye exam and has special needs. Thank you doctor
Dr. Kha is super pro. Let me know everything I needed for my eye care and glasses in the future. This is my first eye exam and I could not be happier of how the office staff and Doctor treated me.
I really enjoyed going to see Dr. Kha. It was very easy to set up an appointment, and she had a very nice office. The consultation itself was very in-depth and the doctor answered all of my questions patiently and in a way that was easy to …
Eye City was able to order me new lenses for my existing frames and they were available within 2 weeks. The staff is very knowledgeable and professional.
Long time client here. Dr. Kha has always been very good thorough with her eye exams and really takes her time to recommend solutions and follow ups for my eye health.
In 2015 I had an eye checkup, and it was quite informative. My optometrist explained very well to me how my eyes were aging, ahead of my noticing those changes. They also had a nice selection of glasses to chose from. Worth your visit.
1st off, let me start by letting you know that my visit to Eye City Optometry, was my 1st ever eye exam.
Dr. Kha made me feel completely comfortable about the whole process. …
I love eye city optometry! They are efficient and helpful. The Dr. listens to every question I have and answers it clearly. They’re also good at explaining the insurance breakdown of getting glasses/contacts.
I have to wait more than 40min after a 30min eye reaction for my turn and I was told that I just appointed a regular exam and it was done within 10min without any comments and suggestions. It seems if I don’t buy glasses there, they won’t provide good service.
Dr. Kha has been my optometrist for many years and she is wonderful – kind, extremely competent, knowledgeable and trustworthy. Wouldn’t think of going elsewhere.
I’ve been coming here for five years for my annual checkups and for glasses. I plan on continuing to come back for their clean and professional office and their excellent patient care. I feel like I’m in good hands with Dr. Kha.
A couple of times been rolling back through the US and Silicon Valley. Dropped a message to Dr Kha and she was easily able to accommodate with an appointment and get the prescription update to lenses as desired. All of this done with courteous and friendly manner. Thank you very much Dr Kha!
I have been their customer for two years, the first year was OK. The second year they asked me to pay my eye glasses first and they will reimburse me after insurance paying them. …
Dr. Kha is just amazingly caring and excellent eye doctor. I felt well served as I visited for annual eye check. Her exams as well as feedback is thorough. Highly recommended.
Everyone who helped me here was very friendly, but I don’t think I’ll be back. Contacts were overpriced (next time I’ll just do the fitting exam and will order contacts online for less than half of what I was charged) and also noticed …
Dr. Kha and her team are wonderful. Detail oriented, yet efficient. Friendly, yet professional. I can’t say enough about my experience. From the eye exam alone, I learned more about my eye condition and best practices than any other …
Dr. Kha does an excellent job. She is thoughtful, precise and up to speed on the latest technologies. The reception team is responsive and helpful. Extended hours, with some evening and weekend hours, make it easier to fit a visit into your schedule.
Do you like getting a poorly executed eye exam with a side of judgemental remarks, and snarky comments ? If so, City Optometry might be the place for you. Do you like waiting blind for weeks for your order while your order sits in their …
Dr. Kha is the best! I have been seeing her for years, she has helped me so much. Her office is neat and clean. Her office staff are always friendly and reliable. She always does a thorough exam and I feel like my problems are always addressed.
I had a very positive experience. Doctor gave me a very thorough examination. Ordered a pair of Oakley frames. Arrived on time. Perfect fit. They gave me a copy of my prescription when I picked up the new glasses, signed. I guess the junk-drawer pair won’t be ordered online. I’m delighted. I’ll be back.
Our family has seen Dr.Kha for many years from the day she opened her office. We are very happy with her and the staff. They are very professional and provide an excellent service. Dr.Kha examines my eyes thoroughly every year, and she has …
Dr. Kha is the best optometrist in our area. She’s well versed in different eye therapies and has the best glasses selection for kids I’ve seen thus far. Even if she doesn’t have something in stock she’ll always order it for us. My husband …
I went in there for an annual exam. It went well and the doctor provided a lot of information about the state of my eyes. However, after the exam they did charge me a $40 fee for an additional exam procedure, though it was not clearly …
Highly recommend Dr. Kha for one’s optometry needs. She is very professional, friendly, welcoming, no-hassle, to-the-point, and always does a thorough exam and patience to explain procedures, costs, and tradeoffs. I myself get contact lenses, and Dr. Kha makes me feel comfortable in guiding me towards the perfect fit.
The facilities are fine and the doctor is good but they will try to prescribe you with a prescription in 1/8 increments instead of 1/4 increments which while it may be more accurate, 90% of shops can not fill 1/8 prescriptions. So be …
The doctor doesn’t seem to be very competent in my opinion. Wouldn’t come here for an eye exam.
Also they said the glasses would be ready in 2-3 weeks but took over 4 weeks.
Dr. Oanh Kha is self-righteous and overpriced — charges an extra hundred dollars for an additional “contact lens fitting” that is not covered by insurance. On top of that, she berated me for not taking a couple years in between annual …
Love this place – Dr. Kha is an awesome optometrist; she and her staff always take great care of their customers. I’ve been a patient here for 5+ years now – appointments are convenient and start on time, they have a great selections of glasses, and staff is very friendly and helpful.
I set up an appointment through ZocDoc and was able to find something same week that also worked for my schedule. Staff were all very friendly and professional, with Dr. Kha taking a genuine interest in my health and vision. This can be a …
Went for our annual exam and Dr Kha was alright. Here are a few reasons because of which I had to give 2 stars: …
The doctor examined my mom’s eyes and made an assessment which helped my mom a lot. Service is fast. Staff is friendly. The doctor is very good. The equipments are new and clean. Thanks again for helping my mom!!!
I am consulting Dr. Oanh Kha for last 5 years(before her I have visited both Costco & another optometrist in Mountain View). I have received best eye care from her so far. Also I am not pressurized for buying new glasses. My doctor suggests …
Doctor Kha was not very nice to either my daughter or me. She seemed impatient and not kind. Her office is disorganized and dirty. She is very focus on selling glasses or contacts. She is not very interested in the health of her clients. The assistant is nice and well-manner. I do not think we will be back at her office.
I highly recommend Eye City Optometry. Dr. Kha suggested more comfortable contacts for me and always does a thorough exam and explains everything clearly. Her staff are professional and efficient. I have been a customer for years and plan to continue using this office.
I have been visiting here for few years for my eye examination(annual) and glasses + frame. From last two years, my glasses hasnt changed. Although they market new glasses options(like blue light filter etc) I was not pressurized to change …
Staff is very courteous and friendly. My sunglasses has some scratches/spots and they considered re-coating without any charge even after 8 months since I got the glasses. thank you!
Dr. Kha and her staff are amazing. Very friendly, and attentive during the eye exam and they have a great frame selection. Highly recommend!
Update:
I received a call from the store, call was by Ms. Oanh Kha, after the below review was posted, likely, but not 100% sure if it was due to posting of the review. …
Very professional and kind! The doctor explained more to me about my eyes and why my vision is the way it is than any eye doctor ever has! She actually believed my last doctor had over-corrected me on my prescription and didn’t want my …
Dr Kha has seen me for my eyeglass and contact prescriptions for years and has always been superb. She even picked up a finding of an abnormal cup to disk ratio and wanted me to see my regular ophthalmologist to check eye pressures and …
Dr. Oanh Kha is so nice & professional. She handled all my questions with respect and answered everything thoroughly. She also gave me recommendations to maintain eye health. Everyone in the office was very friendly! Would recommend this place to anyone needing an optometrist visit 🙂
The entire staff I met was very courteous and professional. Dr. Kha was very thorough in her eye examination and explained my various conditions very well. Dr. Kha was very pleasant and calm exhibiting great confidence and knowledge. I have been to this location twice and rate both experiences as a 10.
Update: the glasses Dr. Kha prescribed are working well, I am able to compete with friends who do not wear glasses. …
Had a good experience on my first visit. Got a same day appointment on a weekend which is rare and the doctor took the time to separate the different problems I was having with my vision. She took extra time to explain each condition based …
I have been coming to Dr.Kha at Eye City Optometry for many years now… probably 8+. She has always been thorough, thoughtful and very professional. Over the years she has helped me select great frames for my petite face and she has …
The place is nice and easy to find. But the doctor isn’t respectful of how you the patient feels at all. I came in for an 8:30 appointment and let them know about my sensitivity to light. However, the doctor didn’t pay any mind to that and …
Quick, easy experience at Eye City optometry! Booked a week ahead of time online, had an easy check-in process, no hassle payment/insurance trouble. Dr Kha is very personable and gave clear recommendations that take into consideration your …
Eye City was great! Super prompt-didn’t have to wait past my appointment time. Dr. Kha knows what she’s doing and was very patient and explained everything to me thoroughly. Added bonus is that they had my annual supply of contacts in …
Absolutely 5-stars! Dr. Kha and her staff were amazing, friendly and very caring. They have all the latest diagnostic equipment and tech that helps detecting any eye health issues early. Dr. Kha is very calm, patient and took the time to …
Everyone was very helpful! Dr. Kha was amazing, the person who helped me check in was very kind, and the person who helped me pick out my glasses was very helpful and very patient.
Stay away from this place. They made me a pair of glasses, prescription wasnt correct. The coating on the glasses are defected too. They are not professional and rude. The option barely knows what he is doing. He’s super slow and keeps …
We went there to get exam and get new glasses, they are nice and friendly to help me to choose the glasses with my insurance cover, no need to pay more with the glasses. However I don’t like about the restroom, I closed the door and it locked me out. I have to go through the restaurant to come back to the office.
Easy booking of eye exam appointment through their online system, which was promptly confirmed by return phone call. Check-in service and preliminary tests were quick and efficient. I opted for the optical photograph option, then on to the …
0/5, absolutely the worst optometry office I have ever had the chance to do business at. They are rude, terrible salespeople, try to steal from you by being manipulative with doing bad deals on glasses and for your prescription. This place …
I went to get a new pair of glasses for myopia. Myopia is very common and basically the “bread and butter” for most optometry, including this one. I was then recommended to get a vision field test using a VR headset, to screen for glaucoma. …
Do not go here if you are not planning to buy glasses from them as well. Dr Kha was good, however they literally shoved me outside the door when I told them I need to think about getting glasses there. I would have atleast considered them …
I had to say that after a follow up visit the Dr. Kha, I want to modify my review, she took her time to explain the various options that I have to help me make better choices. I am impressed by her knowledge and the sympathy she has for …