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I never scheduled an appointment after talking to the staff that would not answer a question about a procedure I needed. That was rude and decided to go to a different doctor.
I see Dr. McKinley who is very courteous and professional. I also see Dr. Feurman as well. He too is very professional. I have been goin to Institute for many years.
AWFUL!!!!! The waiting is rediculous! They’re system is awful. Waited 20 minutes just go to some tiny room, then waited another 30 minutes in a separate room, then waited 10 minutes to see a doctor!! INSANE!!! DO NOT recommend this place to …
The office staff is very courteous and helpful especially to seniors. They are also willing to work with you to establish payment Arrangements if necessary. They are always very prompt in ordering my replacement contacts.
I’ve been having my annual appointments at Eye Institute since they started their group on West Anderson Lane. Dr. Gary Rylander did cataract surgeries for me, and the results couldn’t have been better. …
Best office ever. Six years ago Dr. Janet Lindsey basically saved my life by detecting dangerous symptoms through vision tests (which turned out to be cancer). Glad to still be alive today, and I can’t thank Dr. Lindsey enough for it!
Quite terrible service and rude people in the front desk. This place is open as a bait just to trap people into spending money for their service with no quality diagnostics and results. They made me do unnecessary test and diagnostics, more …
Actual appointment was fine but it is proving impossible to get ahold of the contacts department and get a simple prescription. The whole reason I didn’t get one to begin with is because the contact lady insisted I try something other than …
Grateful for the Eye Institute of Austin. Yesterday morning I woke to unbareble pain in my left eye as well as it being completely blood shot. At the time I was in Arlington Texas and was set to present at a Physical Education Teacher …
Don’t trust them – they will steal your money!!! Called and asked for a routine eye exam. After they booked an appointment and did the exam they claimed they are only doctors so they won’t code the eye exam as preventative and charged me …
I have been a patient with this organization (under different names) since 1976. I have always been very happy with them. I see Dr. Janet Lindsey now and feel completely confident in her care. I wear contacts and Cheryl has always been very helpful.
I am a chiropractor and a researcher. So as you read this review, you should know that 30 years ago I chose to fly to Bogotá, Columbia to have Jose Barrequer perform radial keratotomy (pre-lasik) On my eyes because he was the father and …
Been going to Dr. McKinley for five years and with each visit I am more impressed, blessed by the quality of care from him and from his support staff and his office staff. They are warm, caring and professional in every way. Especially now …
Great Doctors & staff. Been going to them 20+ years. They did both cataract surgeries — I have 20/20 vision again. Have NEVER experienced anything but friendly, helpful staff.
Doctor Ross is a great Ophtalmologist, but the lady at the front desk (the one who is bilingual) needs to be more professional. I arrived at 9:00 am, I filled my paperwork on time, my consultation was at 9:30 am, but this lady lost the …
My experience over the last ten years has been positive.
The physicians are terrific. The office staff is competent.
However, it is not always easy to deal with those who answer …
I have recently started wearing contacts. I met with Cheryl and she was amazing. She took the time to help me get the right brand and strength for each eye. She let me try different ones until we found the right fit. She even helped me with …
I have been a patient of Dr. Gary Rylander for many years. He is kind, very careful, detail oriented and knowledgeable. All I could ask for in a physician. I have seen other physicians in the practice over the years and each one has been …
Cheryl and Dr. Janet Lindsey are amazing!!! My mom has seen both for over 20 years and we will be coming here until they retire. The ONLY issue we have ever had was sometimes experiencing long waits, but they have improved on that and it is …
Dr. Todd Smith was absolutely amazing. Such a kind and gentle doctor who made sure I was comfortable and completely informed. All of the staff were great. Very nice and friendly. I highly recommend this place for any eye care.
I’ve been going to the Eye Institute of Austin since 1986. My current ophthalmologist is Jason Feuerman, MD, but I’ve seen both Gary and Grady Rylander over the years as well. All 3 of these physicians are EXCELLENT! All 3 are very gentle, …
I have been coming here for several years now. I would definitely recommend Dr. McKinley to anyone who needs an eye doctor.
I never scheduled an appointment after talking to the staff that would not answer a question about a procedure I needed. That was rude and decided to go to a different doctor.
Always excellent care. The staff and Dr’s are always so nice and professional.
I see Dr. McKinley who is very courteous and professional. I also see Dr. Feurman as well. He too is very professional. I have been goin to Institute for many years.
AWFUL!!!!! The waiting is rediculous! They’re system is awful. Waited 20 minutes just go to some tiny room, then waited another 30 minutes in a separate room, then waited 10 minutes to see a doctor!! INSANE!!! DO NOT recommend this place to …
The office staff is very courteous and helpful especially to seniors. They are also willing to work with you to establish payment Arrangements if necessary. They are always very prompt in ordering my replacement contacts.
I’ve been having my annual appointments at Eye Institute since they started their group on West Anderson Lane. Dr. Gary Rylander did cataract surgeries for me, and the results couldn’t have been better. …
Best office ever. Six years ago Dr. Janet Lindsey basically saved my life by detecting dangerous symptoms through vision tests (which turned out to be cancer). Glad to still be alive today, and I can’t thank Dr. Lindsey enough for it!
Quite terrible service and rude people in the front desk. This place is open as a bait just to trap people into spending money for their service with no quality diagnostics and results. They made me do unnecessary test and diagnostics, more …
Actual appointment was fine but it is proving impossible to get ahold of the contacts department and get a simple prescription. The whole reason I didn’t get one to begin with is because the contact lady insisted I try something other than …
Grateful for the Eye Institute of Austin. Yesterday morning I woke to unbareble pain in my left eye as well as it being completely blood shot. At the time I was in Arlington Texas and was set to present at a Physical Education Teacher …
Don’t trust them – they will steal your money!!! Called and asked for a routine eye exam. After they booked an appointment and did the exam they claimed they are only doctors so they won’t code the eye exam as preventative and charged me …
I have been a patient with this organization (under different names) since 1976. I have always been very happy with them. I see Dr. Janet Lindsey now and feel completely confident in her care. I wear contacts and Cheryl has always been very helpful.
I’ve been going here my whole life. I’d give it six stars if I could.
I am a chiropractor and a researcher. So as you read this review, you should know that 30 years ago I chose to fly to Bogotá, Columbia to have Jose Barrequer perform radial keratotomy (pre-lasik) On my eyes because he was the father and …
Been going to Dr. McKinley for five years and with each visit I am more impressed, blessed by the quality of care from him and from his support staff and his office staff. They are warm, caring and professional in every way. Especially now …
Great Doctors & staff. Been going to them 20+ years. They did both cataract surgeries — I have 20/20 vision again. Have NEVER experienced anything but friendly, helpful staff.
Doctor Ross is a great Ophtalmologist, but the lady at the front desk (the one who is bilingual) needs to be more professional. I arrived at 9:00 am, I filled my paperwork on time, my consultation was at 9:30 am, but this lady lost the …
My experience over the last ten years has been positive.
The physicians are terrific. The office staff is competent.
However, it is not always easy to deal with those who answer …
I have recently started wearing contacts. I met with Cheryl and she was amazing. She took the time to help me get the right brand and strength for each eye. She let me try different ones until we found the right fit. She even helped me with …
I have been a patient of Dr. Gary Rylander for many years. He is kind, very careful, detail oriented and knowledgeable. All I could ask for in a physician. I have seen other physicians in the practice over the years and each one has been …
Cheryl and Dr. Janet Lindsey are amazing!!! My mom has seen both for over 20 years and we will be coming here until they retire. The ONLY issue we have ever had was sometimes experiencing long waits, but they have improved on that and it is …
Dr. Todd Smith was absolutely amazing. Such a kind and gentle doctor who made sure I was comfortable and completely informed. All of the staff were great. Very nice and friendly. I highly recommend this place for any eye care.
I’ve been going to the Eye Institute of Austin since 1986. My current ophthalmologist is Jason Feuerman, MD, but I’ve seen both Gary and Grady Rylander over the years as well. All 3 of these physicians are EXCELLENT! All 3 are very gentle, …