Great friendly staff and service. Dr. O’conner was very thorough and friendly. Mike was very helpful in helping me choose the right fit for me. Friendly and helpful staff.
THIS IS THE ABSOLUTE WORST EYE “DOCTOR” OFFICE EVER. THE STAFF IS SO RUDE AND THEY DO NOT CARE ABOUT THEIR PATIENTS. DO NOT EVER GO HERE FOR YOUR EYE TREATMENTS. THE STAFF IS ALSO EXTREMELY UNPROFESSIONAL AND THEY DO NOT TAKE PATIENT SAFTEY SERIOUSLY. NEVER, NEVER GO TO EYE SITE VISION CENTER, GO TO A REAL EYE DOCTOR.
I do not understand how people are giving poor ratings. This place has been good to me since 2005. Highly recommended. Pleasant staff. In and out. What more can you ask for?
I’ve been going to Eye Site Vision center my entire life, and I love the service and doctors there, especially Sade the eye tech and Dr. G and Dr. O’Connor! Always reccomend this location!
Went to pick up contacts since the store opened at 9. Door was locked and sign said “staff meeting”. Waited for 15 minutes with them staring at me until their meeting was done. I’ll take my money somewhere else.
Sheila Valentin, that’s the name of the person. That does not respond emails, does not respond the phone, does not call back even when you left 10 messages for her; then all other associates say they will have an answer and they will call …
Very poor communication, they charged extra for a service I didn’t ask for. They were rude, unprofessional and in a rush to leave, except the front desk lady and the nurse were nice and polite.They take forever to get you in, and when they …
I had a very nice experience. The staff was very nice and helpful and the doctor was great. My only complaint is that the eyeglass selection was not great.
My mom glasses came out terrible, they did nothing to fix them. You’ll regret Some how I ended up paying more for mine and waiting forever to get them.
I visited the Coral Springs branch and was more than satisfied. They are timely and find a solution for any need you may have. The reason I am giving them 5-stars is because the staff has excellent customer service.
Great place
IMe and my wife entered into the store and was immediately greeted by smiling faces and was helped by a employee named Alyssa she was very knowledgeable and …
Took forever…waited over an hour and still didn’t get seen for my scheduled appointment. Service has declined greatly in the last few years that I have been going here. Wish I had read the reviews before hand as this seems to be the new normal here… Plan 3 hours for your eye exam folks.
Management needs improvement. Empathy is non existing. They made a mistake with my appointment and doesn’t take my insurance on Saturdays. Where else do you hear this crap…never coming back there
Had a great experience coming here. The staff is extremely friendly, a young girl named Alyssa helped me and walked me through the whole process. I will be recommending this place to my friends and family.
Amazing experience! The staff were welcoming and made the eye care process a breeze. One of the receptionist, Melanie, was very helpful and made sure I was taken care of. I definitely recommend this place!
The doctor is great and really knows what he is doing. The great part is that he changed staff and after not coming for a year is was great and pleasantly surprising to be welcomed in and treated professionally. Thank you!!
I would not recommend this place. Was literally poked in the eye and that hurt several days after. The doctor was rude and a bit strange, not professional. Not someone I would want my kids to be with in a dark room. Also gave me the wrong RX. Major mistake that caused an eye infection.
Dr. O’Conner was great, super friendly and answered all of my questions without hesitation. Today (07/08/20) just happens to be his birthday as well, so Happy Birthday, Dr. O’Conner.
They WILL NOT give you a refund even if they mess up on your order 3 times. Even if you want to take your business elsewhere.. they will not budge. They are overpriced on their frames. Please do some research on what you want before coming here, because once you’ve made that payment there’s no turning back.
Worst place ever,I wait 3 weeks for my glasses.first week,when they was moulding my glasses they got scratch second week,they called me to pick up the glasses the left lens was scratched and the right lens was with a wrong prescription. …
Love the service, love the staff and the selection of frames. Dr. O’Conner was very nice and will definitely be going back. My new glasses are beautiful and I have received many compliments. Thank you Eyesite!!
The best eye doctors office I’ve been to by far. The ladies up front are super nice and helpful, they are all great but today Niki helped me out big time! You can’t go wrong with this place everybody is super nice.
I came in on Saturday with an Emergency and Doctor O’Conner took care of me and so did all the staff right away. He was very through and put me at ease. They were all super nice and caring and that is why I give this office a 5 Star!!!
Mike was very helpful and really understood what i was looking for. He helped me pick out the perfect color and style for me. I am very pleased with my new glasses. I will recommend Eye Site Vision Center to my friends.
Stay Away! They charged me $55 for a medical eye exam because my lower eye lid had an itchy bump, and I was experiencing pain when I blinked. The exam only consisted of me being directed to the exam chair and Dr. Goberville looked at my …
The worst . Will never comeback .I wait for over 2 months and still don’t have my glasses. They blame the insurance company , but the insurance call them with me in a third phone line , and I was listened the all conversation. .
I have been to Eye Site Vision Center twice now and have still not been served. The first time waited 15 minutes while others were being helped without even being recognized or told someone would help me soon. The second time was today. The …
this is literally the worst place to ever go to.
i wouldn’t recommend this location to anyone. the workers are rude and don’t care about you. they only want your money. The customer service is trash as well. …
I love eyesite vision center. I broke my glasses and Mike helped me get new ones, he is awesome. He really helped me out. Also Fay is so nice she gave great customer service. I recommend coming here!!
my experience was great from beginning to end. Doctor was very nice and the staff was very knowledgeable. I also got my glasses in 1 hour! Will definitely be coming back.
The frame had no prices and when I came back I received a different price for the same exact frame that I had chose. They seem to make it up as they go along. I also waited over an hour for an eye exam and the doctor was awful! Once I made …
Very disappointed, the service at this place needs a reality check. One person gave me the wrong information which made me pay more than what I was bargain for and the lady at the front desk fail to identify that I was told the wrong …
Amazing store! Melanie at the front desk is very friendly. I was seen on time and Dr. Goberville is very thorough. The store has a large selection of glasses and the optician was very fashion savvy. I usually don’t like opinions from other people but she knew exactly what she was talking about. Will see you guys next year! Thank you!
I wish there was a no star option. Waited for over an hour with a young child. The staff never even said sorry for the long wait. Dr goberville then strolled in over an hour past my appt time with his gym bag and a smoothie like it was no …
I was refered by my co-worker. I called and made the appointment and was seen the next day. Great staff and very professional. I did not have to wait to be seen. I would definitely recommend people to come to this place. MIKE was excellent. This will be my daughter’s first time wearing glasses. Sharla
One star because at least they were polite, but other than that go someplace else. Not sure exactly what’s wrong with this place, though I had similar experience to other reviews, but the final solution to their nine-week run-around was NOT …
Warning if you have insurance. Check your claims to see what you are suppose to be paying because this office will overcharge you and likely have you pay for the full cost of the service (regardless of what your insurance covers or whatever …
Doctor and prescription came out okay but front and sales staff aren’t as friendly as other EyeSite locations I use to go. It was very discomforting to stay around rude staffs emitting “I don’t care about you!” attitude. If you see staff in …
If I could leave zero stars or negative stars I would!! These people are crooks!! Absolutely the most unprofessional company I have ever done business with. They are trying to steal over $500 dollars from me and have already cost me 5 …
I just had my regular eye exam at this office. I don’t feel like I had a wonderful experience. Dr. Goobrville put some drops on both of my eyes. My right eye became so obviously red. He mentioned high blood pressure and he said my left eye …
I would give them zero stars if possible we went and had are eye exam done before Thanksgiving and it’s now Fed a d I still don’t have my glass that I paid for in Nov.. Keep calling and getting told the same story over and over!
My family and I have been a patient of Dr. Goberville for the past 5 years. He has always been very professional, kind and attentive. The Coral Springs store location is very convenient and centrally located. It is always stocked with a great selection of eyewear and the staff provide excellent one on one care.
I was EXTREMELY disappointed with the service. I have been a client for close to 10 years. I recently had a problem with some contacts I received; a brand I have been using for many years. I wanted to exchange them. Not only did they …
I have VSP eye insurance through my job and I wanted to get my glasses done. I found Eye Site Vision Center thru the VSP website. Anyway so although I was a little discouraged because of the online reviews I saw from here, I decided to go …
I’ve been to this locations multiple times. For contact exam, to having an infection and getting my eyes looked at. Moran at the front desk is always a pleasure and so sweet and helpful. The other girl who checks your eyes before you see …
Completely underwhelmed. 1st appointment for eye exam I had to wait an hour to see the Dr, Was fitted for two pair of glasses and was told it was one week to get the lenses to be refitted on my current frames and two weeks to get a new …
I hadn’t been to the eye doctors in years and I am glad I chose Eye Site Vision Center. The friendly staff and Dr. Camargo immediately assisted me for my long overdue eye exam. Along with updating my contact lens prescription, I decided it …
The doctor is good, but the office not run well.
1) there was a supervisor yelling at the staff and threatening to “write them up” in front of customers. …
This was the worst appointment experience I’ve had in my life, and that’s saying something. I received a call in early December stating that I had an appointment scheduled on December 20th. Strange…because I never made an appointment …
This place is terrible. I went here for an exam and the whole process took roughly 2 hours. The doctor isn’t very friendly. Kind of nonchalant and to the point. The receptionist seemed awfully forgetful and incompetent. They gave me a whole …
Horrible service and dishonest. Ordered glasses and specifically asked how long it would take which they said 2 weeks. 5 weeks later still have not received them and they give a different lie every time I ask. Yet they still tell every new …
This is the most unprofessional establishment ever. I mean that in every sense. As an employee there I experienced disrespect from the doctor who owns the establishment. He refused to pay me after I quit due to working in such a stressful …
First, let me begin by saying that I work in healthcare and understand some of the tricks that providers play to maximize profit without keeping the customer in mind. …
Part of what makes any service business successful is the manner in which it treats its clients. Although I heard a lot of complaints from my fellow yelpers about how poorly they were treated, I still gave this place a chance. My …
Horrible service, not a happy customer at all. It has been a month since my daughter ordered her glasses and she still had not received them. I was lied to when I called they said that due to the insurance they had to send off the glasses …
On September 3 I went to have the annual eye exam at the eye site vision center, I bought a frame, then they called me at two weeks to remove the lenses, when I put them on I realized that I did not see clearly, the lady told me that I …
I loved Dr. O’Connor. He was very thorough and kind and gentle. I just know I will have the right prescription.
The lady who helped me with the frames was the nicest and smartest lady. She …
Awful patient care and extremely unprofessional! I had a 9 am appt. for my THIRD contact lens fitting; after waiting an hour to be seen, The doctor (Goberville) never even showed up! He was giving direction to the third party over the …
Please save your time and money don’t waste your time coming to this location. The doctor is unprofessional aside from his front desk , he doesn’t care to the right thing. I order lenses not even glasses here and they all of sudden …
Please listen to all the reviews this place is a SCAM. Just as many of the most recent reviews this place is a scam and upcharge. I went in to do a routine check up i let them know l would like to purchase glasses but would like to have an …
Poor service. The physician exam my eyes with a bright that was so strong that I had eye pain for days. Then it has taken almost a month to get my contact lens order. I could wait so I told the front desk staff to cancel my order and refund …
If you order glasses (very limited selection) be prepared to wait over 3 months. This is why they have a no refund policy. Do yourself a favor and go somewhere else.
The absolute worst place to do business period! If I could leave less than 1 star I would. The worst customer service and everything is just a mess at eye site vision center. Rude employees and disorganized. Never come here. Avoid at all costs.
The worst service I’ve ever had in memory, extremely unfriendly and unprofessional personnel. My wife and I went for our appointment and spent 4 hours at the store between the check up and choosing the overpriced glasses. When I asked when …
We have been going to Dr Goberville for about ten years. A couple of years ago, we did have an issue with one employee and reported it to the ladies at the front desk who apologized profusely. When we came back a couple of weeks later to …
The people the work there are nice, but getting lenses and frames takes far longer than provided expectations. ETA provided initially was 3 weeks, and then all of a sudden it’s 2 months later, no updates are ever provided… you just have to …
Something is very wrong with this office. The doctor was over an hour late. There wasn’t any towels to dry your hands with. The receptionist said the doctor will be bringing some I should have walked out then. Here comes the doctor, did …
beware of eyesight vision center in coral spring after you
put a down payment on a pairs of glasses or contact lens you won’t see your product they will come up with some type excuse it’s been three months since I put a …
Dr.Gary is great but his staff need some serious customer service training. Every time you try to re order contacts there is a different issue. Waited over a month once just for them to tell me they never entered my order. The lighthouse …
By far the worst experience I have ever had dealing with a professional office. I went in for an eye exam FIRST WEEK OF JANUARY, had my glasses order and paid for in full. Til this day i have not received the product. There is no …
I ordered my prescription for glasses on 2/17. I received zero communication from them. When trying to call to see if my glasses were ready I would get a phone tree that lead me to a full mailbox, every time I tried to call. I stopped in …
WARNING! BUYER BEWARE! Eye Site Vision Center in Coral Springs is the worst optometrist / eye care center you could ever visit. The “business” Eye Site Vision Center in Coral Springs is run by Dr. Gary Goberville, whom I will no longer …
This is the worst place!!! It’s been months and I haven’t received my contact lenses. I’ve called multiple times to get updates and they can’t even give me my prescription. Apparently their system has been down for a few MONTHS. So they …
UPDATE – SURPRISE!!! Still no contact lenses. Still no call from Dr Goberville after leaving messages. Asked for refund and was told that it’s their policy not to give refunds. It’s been almost 4 MONTHS!!! The solution given was to order …
I have been a patient here for about 10 years. My last visit was on November 30, 2021. I waited an hour and a half to see the doctor. This has never happened before. He was short staffed that day, which I can understand. However, my main …
Twice I’ve brought my mom here on a Saturday around noon to pick up her glasses and they are closed. The sign says 1 pm for COVID hours. Why are they closing before 12? I’m annoyed because my mother can’t drive so this has been a total inconvenience for all of us on both occasions.
I waited for a while before I reviewed this place, as I fully understand there are shipping delays everywhere byt I’ve been waiting 9 months for my contact lenses with ZERO attempts from them to communicate. They’ve always offer for me to go in to get a free sample pair, but they’re all expired. This is theft at this point.
Very rude staff, including the doctor. New patient paperwork to be completed not legible, in which I expressed my concerns and was told “nobody else complained”. Doctor talks as if he is a used car salesman telling me that I wouldn’t find …
Worse experience ever! I have never seen such unprofessional behavior. From arguing with each other over computer issues. To hanging up on me while I’m trying to explain an issue. To being told they have better things to do than listen to …
Can i give ZERO stars?! DO NOT, DO NOT use if you are looking for a efficient office with friendly staff. Natalia does not speak English, other staff will not give you their names and hang up on you. Equipment is broken. Poor selection of …
If I could give zero stars I would. This place is a rip off don’t trust them or the dr. His name is Gary Goberville. He broke my glasses while trying to put in the frame and said he is not responsible for that. I never signed something that …
If I could put zero I would, they told my eyeglasses will be ready in 2 or 4 weeks and today I am waiting for more than 4 MONTHS, and the girl who’s pick up the phone only knows to say “I will call when it’s be done” that means you never …
This office is very unprofessional, Doctors, rude. My mother had a exam on June 13, three months later, and she still doesn’t have her class. When I Went to the office the And has for the money back, the dr Mysteriously found they. He says …
Been going to this Eye Doctor Office for years. My last appointment the doctor was a no show! Significant decline in service last two visits. Not sure if a change in ownership or what has caused it but, I am switching. They also got my last prescription wrong as my old pair has better vision than my new. Not recommended!
DO NOT WASTE YOUR TIME! OR ENERGY.. they are EXTREMELY rude!
I’ve been waiting for a glasses for 2 months now and they keep giving me the run around. When I finally receive the glasses they ordered the absolute wrong …
I will never go back to this business again. They make you send in you glasses to get your new frames and the doctor says it will be a week. When I called 11 days later and inquire about the status of the glasses a rude employee just says …
My personal experience is very different than some of these reviews. I started going to Dr.G in the lighthouse point office but when I moved out west I changed. I was there last week, ordered contacts and also got new glasses for at night. …
The Dr. Himself Seems fine!
But the staff members have zero interest and respect for patients.
Not only it takes forever to get your glasses, they don’t even know or …
Where to start? If you are reading this, you probably just had another bad experience with this business and looking to write a review or, hopefully, you’re checking them out before visiting, in which case I say, find another place… any …
If I could rate this place negative stars, I would. This place’s customer service is atrocious. My father has been waiting on one single pair of glasses now for over a month and a half. Now, I understand that the labs are backed up and what …
DO NOT … DO NOT … GO to this business, I’ve been waiting for two pair glasses since April14, 2022 that was paid in full . They have no refund policy even if they don’t give you the product you pay for. They give you run around and lie to …
Been going to him for over 20 years but not sure what is going on with this doctor personally but I’ve been waiting for my glasses for five weeks that I paid for and they been giving me the runaround every time I called nobody knows …
“Zero Stars”! Worst possible place go for business, They take your money and fail to deliver when they say they will. My first real extensive eye exam and first time presentation for glasses, I am traumatized by this experience. The Dr. …
(Translated by Google) Excellent attention, great prices 👍👍👍🙏🙏🙏
(Original) …
Excellent staff!
Very bad attention
Slow slow slow service **
Scam
Nice place for glasses or exams
Long time customer
great place to get an eye exam and new glasses
Mike and staff were so helpful!!!! Awesome customer service and great styles 🤓 …
Great and fast experience. Alyssa and the staff were very helpful!
As a technician I can say that they have very good medical systems
Very convenient hours. The store is well kept. The staff is amazing.
it was pretty fast while taking the Time to make sure everything they did was spot on. Will be going back in the future if I need anything.
Takes over 40 mins to just change a pair of nosepads. Unbelievable. No cash for change as well.
All around very horrible service. Office staff is extremely rude
It’s very nice .. The workers are sweet and pretty cool .. I really like it there.
Awful. Had me on hold for over 10 minutes and tried to trick me into being overcharged like I haven’t had several exams before.
They quickly and efficiently helped myself and my family with all of our vision needs!
My brother had the worst experience, the doctor was rude, sarcastic, not patient and nor friendly.
I was referred to Dr. Goberville and I must say He far exceeded my expectations
Very thorough, they earned my business, Dr explained everything being done in detail, great staff. Highly recommend
Great friendly staff and service. Dr. O’conner was very thorough and friendly. Mike was very helpful in helping me choose the right fit for me. Friendly and helpful staff.
THIS IS THE ABSOLUTE WORST EYE “DOCTOR” OFFICE EVER. THE STAFF IS SO RUDE AND THEY DO NOT CARE ABOUT THEIR PATIENTS. DO NOT EVER GO HERE FOR YOUR EYE TREATMENTS. THE STAFF IS ALSO EXTREMELY UNPROFESSIONAL AND THEY DO NOT TAKE PATIENT SAFTEY SERIOUSLY. NEVER, NEVER GO TO EYE SITE VISION CENTER, GO TO A REAL EYE DOCTOR.
I do not understand how people are giving poor ratings. This place has been good to me since 2005. Highly recommended. Pleasant staff. In and out. What more can you ask for?
I’ve been going to Eye Site Vision center my entire life, and I love the service and doctors there, especially Sade the eye tech and Dr. G and Dr. O’Connor! Always reccomend this location!
Everybody in the store were happy and eager to help. And the eye exam was a fun experience for me, I recommend all my friends to go there.
Went to pick up contacts since the store opened at 9. Door was locked and sign said “staff meeting”. Waited for 15 minutes with them staring at me until their meeting was done. I’ll take my money somewhere else.
Old and rundown office. Unorganized staff, doctor wasn’t even in the office for appointment.
Sheila Valentin, that’s the name of the person. That does not respond emails, does not respond the phone, does not call back even when you left 10 messages for her; then all other associates say they will have an answer and they will call …
Very poor communication, they charged extra for a service I didn’t ask for. They were rude, unprofessional and in a rush to leave, except the front desk lady and the nurse were nice and polite.They take forever to get you in, and when they …
I had a very nice experience. The staff was very nice and helpful and the doctor was great. My only complaint is that the eyeglass selection was not great.
My mom glasses came out terrible, they did nothing to fix them. You’ll regret Some how I ended up paying more for mine and waiting forever to get them.
I visited the Coral Springs branch and was more than satisfied. They are timely and find a solution for any need you may have. The reason I am giving them 5-stars is because the staff has excellent customer service.
Great place
IMe and my wife entered into the store and was immediately greeted by smiling faces and was helped by a employee named Alyssa she was very knowledgeable and …
Dr. Goberville has been my Doctor for well over a decade and he is the best of the best. I cannot recommend him and his practice high enough.
Took forever…waited over an hour and still didn’t get seen for my scheduled appointment. Service has declined greatly in the last few years that I have been going here. Wish I had read the reviews before hand as this seems to be the new normal here… Plan 3 hours for your eye exam folks.
Management needs improvement. Empathy is non existing. They made a mistake with my appointment and doesn’t take my insurance on Saturdays. Where else do you hear this crap…never coming back there
Had a great experience coming here. The staff is extremely friendly, a young girl named Alyssa helped me and walked me through the whole process. I will be recommending this place to my friends and family.
Amazing experience! The staff were welcoming and made the eye care process a breeze. One of the receptionist, Melanie, was very helpful and made sure I was taken care of. I definitely recommend this place!
The doctor is great and really knows what he is doing. The great part is that he changed staff and after not coming for a year is was great and pleasantly surprising to be welcomed in and treated professionally. Thank you!!
I would not recommend this place. Was literally poked in the eye and that hurt several days after. The doctor was rude and a bit strange, not professional. Not someone I would want my kids to be with in a dark room. Also gave me the wrong RX. Major mistake that caused an eye infection.
Dr. O’Conner was great, super friendly and answered all of my questions without hesitation. Today (07/08/20) just happens to be his birthday as well, so Happy Birthday, Dr. O’Conner.
They WILL NOT give you a refund even if they mess up on your order 3 times. Even if you want to take your business elsewhere.. they will not budge. They are overpriced on their frames. Please do some research on what you want before coming here, because once you’ve made that payment there’s no turning back.
Worst place ever,I wait 3 weeks for my glasses.first week,when they was moulding my glasses they got scratch second week,they called me to pick up the glasses the left lens was scratched and the right lens was with a wrong prescription. …
Love the service, love the staff and the selection of frames. Dr. O’Conner was very nice and will definitely be going back. My new glasses are beautiful and I have received many compliments. Thank you Eyesite!!
The best eye doctors office I’ve been to by far. The ladies up front are super nice and helpful, they are all great but today Niki helped me out big time! You can’t go wrong with this place everybody is super nice.
I came in on Saturday with an Emergency and Doctor O’Conner took care of me and so did all the staff right away. He was very through and put me at ease. They were all super nice and caring and that is why I give this office a 5 Star!!!
Mike was very helpful and really understood what i was looking for. He helped me pick out the perfect color and style for me. I am very pleased with my new glasses. I will recommend Eye Site Vision Center to my friends.
Stay Away! They charged me $55 for a medical eye exam because my lower eye lid had an itchy bump, and I was experiencing pain when I blinked. The exam only consisted of me being directed to the exam chair and Dr. Goberville looked at my …
The worst . Will never comeback .I wait for over 2 months and still don’t have my glasses. They blame the insurance company , but the insurance call them with me in a third phone line , and I was listened the all conversation. .
I have been to Eye Site Vision Center twice now and have still not been served. The first time waited 15 minutes while others were being helped without even being recognized or told someone would help me soon. The second time was today. The …
this is literally the worst place to ever go to.
i wouldn’t recommend this location to anyone. the workers are rude and don’t care about you. they only want your money. The customer service is trash as well. …
Avoid this place like the PLAGUE. This place has got to be the worst eye center on planet earth… …
I love eyesite vision center. I broke my glasses and Mike helped me get new ones, he is awesome. He really helped me out. Also Fay is so nice she gave great customer service. I recommend coming here!!
my experience was great from beginning to end. Doctor was very nice and the staff was very knowledgeable. I also got my glasses in 1 hour! Will definitely be coming back.
Dr Goberville was very patient and knowledgeable. He answer all my questions and help treat the irritation I had in my right eye.
The frame had no prices and when I came back I received a different price for the same exact frame that I had chose. They seem to make it up as they go along. I also waited over an hour for an eye exam and the doctor was awful! Once I made …
Very disappointed, the service at this place needs a reality check. One person gave me the wrong information which made me pay more than what I was bargain for and the lady at the front desk fail to identify that I was told the wrong …
Amazing store! Melanie at the front desk is very friendly. I was seen on time and Dr. Goberville is very thorough. The store has a large selection of glasses and the optician was very fashion savvy. I usually don’t like opinions from other people but she knew exactly what she was talking about. Will see you guys next year! Thank you!
I wish there was a no star option. Waited for over an hour with a young child. The staff never even said sorry for the long wait. Dr goberville then strolled in over an hour past my appt time with his gym bag and a smoothie like it was no …
I was refered by my co-worker. I called and made the appointment and was seen the next day. Great staff and very professional. I did not have to wait to be seen. I would definitely recommend people to come to this place. MIKE was excellent. This will be my daughter’s first time wearing glasses. Sharla
One star because at least they were polite, but other than that go someplace else. Not sure exactly what’s wrong with this place, though I had similar experience to other reviews, but the final solution to their nine-week run-around was NOT …
This was easily the worst experience I’ve ever had with an eye care center, and I’ve been wearing corrective lenses for the last 25 years or so. …
Warning if you have insurance. Check your claims to see what you are suppose to be paying because this office will overcharge you and likely have you pay for the full cost of the service (regardless of what your insurance covers or whatever …
Not a good place for business, Do not pay in full for glasses, they don’t take responsibility for their actions after you pay for the service
Doctor and prescription came out okay but front and sales staff aren’t as friendly as other EyeSite locations I use to go. It was very discomforting to stay around rude staffs emitting “I don’t care about you!” attitude. If you see staff in …
If I could leave zero stars or negative stars I would!! These people are crooks!! Absolutely the most unprofessional company I have ever done business with. They are trying to steal over $500 dollars from me and have already cost me 5 …
I just had my regular eye exam at this office. I don’t feel like I had a wonderful experience. Dr. Goobrville put some drops on both of my eyes. My right eye became so obviously red. He mentioned high blood pressure and he said my left eye …
I would give them zero stars if possible we went and had are eye exam done before Thanksgiving and it’s now Fed a d I still don’t have my glass that I paid for in Nov.. Keep calling and getting told the same story over and over!
My family and I have been a patient of Dr. Goberville for the past 5 years. He has always been very professional, kind and attentive. The Coral Springs store location is very convenient and centrally located. It is always stocked with a great selection of eyewear and the staff provide excellent one on one care.
I was EXTREMELY disappointed with the service. I have been a client for close to 10 years. I recently had a problem with some contacts I received; a brand I have been using for many years. I wanted to exchange them. Not only did they …
I have VSP eye insurance through my job and I wanted to get my glasses done. I found Eye Site Vision Center thru the VSP website. Anyway so although I was a little discouraged because of the online reviews I saw from here, I decided to go …
I’ve been to this locations multiple times. For contact exam, to having an infection and getting my eyes looked at. Moran at the front desk is always a pleasure and so sweet and helpful. The other girl who checks your eyes before you see …
Completely underwhelmed. 1st appointment for eye exam I had to wait an hour to see the Dr, Was fitted for two pair of glasses and was told it was one week to get the lenses to be refitted on my current frames and two weeks to get a new …
I hadn’t been to the eye doctors in years and I am glad I chose Eye Site Vision Center. The friendly staff and Dr. Camargo immediately assisted me for my long overdue eye exam. Along with updating my contact lens prescription, I decided it …
The doctor is good, but the office not run well.
1) there was a supervisor yelling at the staff and threatening to “write them up” in front of customers. …
This was the worst appointment experience I’ve had in my life, and that’s saying something. I received a call in early December stating that I had an appointment scheduled on December 20th. Strange…because I never made an appointment …
This place is terrible. I went here for an exam and the whole process took roughly 2 hours. The doctor isn’t very friendly. Kind of nonchalant and to the point. The receptionist seemed awfully forgetful and incompetent. They gave me a whole …
Horrible service and dishonest. Ordered glasses and specifically asked how long it would take which they said 2 weeks. 5 weeks later still have not received them and they give a different lie every time I ask. Yet they still tell every new …
This is the most unprofessional establishment ever. I mean that in every sense. As an employee there I experienced disrespect from the doctor who owns the establishment. He refused to pay me after I quit due to working in such a stressful …
First, let me begin by saying that I work in healthcare and understand some of the tricks that providers play to maximize profit without keeping the customer in mind. …
Part of what makes any service business successful is the manner in which it treats its clients. Although I heard a lot of complaints from my fellow yelpers about how poorly they were treated, I still gave this place a chance. My …
Horrible service, not a happy customer at all. It has been a month since my daughter ordered her glasses and she still had not received them. I was lied to when I called they said that due to the insurance they had to send off the glasses …
On September 3 I went to have the annual eye exam at the eye site vision center, I bought a frame, then they called me at two weeks to remove the lenses, when I put them on I realized that I did not see clearly, the lady told me that I …
I loved Dr. O’Connor. He was very thorough and kind and gentle. I just know I will have the right prescription.
The lady who helped me with the frames was the nicest and smartest lady. She …
Awful patient care and extremely unprofessional! I had a 9 am appt. for my THIRD contact lens fitting; after waiting an hour to be seen, The doctor (Goberville) never even showed up! He was giving direction to the third party over the …
Please save your time and money don’t waste your time coming to this location. The doctor is unprofessional aside from his front desk , he doesn’t care to the right thing. I order lenses not even glasses here and they all of sudden …
Please listen to all the reviews this place is a SCAM. Just as many of the most recent reviews this place is a scam and upcharge. I went in to do a routine check up i let them know l would like to purchase glasses but would like to have an …
Poor service. The physician exam my eyes with a bright that was so strong that I had eye pain for days. Then it has taken almost a month to get my contact lens order. I could wait so I told the front desk staff to cancel my order and refund …
If you order glasses (very limited selection) be prepared to wait over 3 months. This is why they have a no refund policy. Do yourself a favor and go somewhere else.
I needed to get a new pair of glasses, since my old pair were broken and, for the most part, I wear contact lenses. …
The absolute worst place to do business period! If I could leave less than 1 star I would. The worst customer service and everything is just a mess at eye site vision center. Rude employees and disorganized. Never come here. Avoid at all costs.
The worst service I’ve ever had in memory, extremely unfriendly and unprofessional personnel. My wife and I went for our appointment and spent 4 hours at the store between the check up and choosing the overpriced glasses. When I asked when …
We have been going to Dr Goberville for about ten years. A couple of years ago, we did have an issue with one employee and reported it to the ladies at the front desk who apologized profusely. When we came back a couple of weeks later to …
The people the work there are nice, but getting lenses and frames takes far longer than provided expectations. ETA provided initially was 3 weeks, and then all of a sudden it’s 2 months later, no updates are ever provided… you just have to …
Something is very wrong with this office. The doctor was over an hour late. There wasn’t any towels to dry your hands with. The receptionist said the doctor will be bringing some I should have walked out then. Here comes the doctor, did …
beware of eyesight vision center in coral spring after you
put a down payment on a pairs of glasses or contact lens you won’t see your product they will come up with some type excuse it’s been three months since I put a …
Dr.Gary is great but his staff need some serious customer service training. Every time you try to re order contacts there is a different issue. Waited over a month once just for them to tell me they never entered my order. The lighthouse …
By far the worst experience I have ever had dealing with a professional office. I went in for an eye exam FIRST WEEK OF JANUARY, had my glasses order and paid for in full. Til this day i have not received the product. There is no …
I ordered my prescription for glasses on 2/17. I received zero communication from them. When trying to call to see if my glasses were ready I would get a phone tree that lead me to a full mailbox, every time I tried to call. I stopped in …
WARNING! BUYER BEWARE! Eye Site Vision Center in Coral Springs is the worst optometrist / eye care center you could ever visit. The “business” Eye Site Vision Center in Coral Springs is run by Dr. Gary Goberville, whom I will no longer …
This is the worst place!!! It’s been months and I haven’t received my contact lenses. I’ve called multiple times to get updates and they can’t even give me my prescription. Apparently their system has been down for a few MONTHS. So they …
UPDATE – SURPRISE!!! Still no contact lenses. Still no call from Dr Goberville after leaving messages. Asked for refund and was told that it’s their policy not to give refunds. It’s been almost 4 MONTHS!!! The solution given was to order …
I have been a patient here for about 10 years. My last visit was on November 30, 2021. I waited an hour and a half to see the doctor. This has never happened before. He was short staffed that day, which I can understand. However, my main …
Twice I’ve brought my mom here on a Saturday around noon to pick up her glasses and they are closed. The sign says 1 pm for COVID hours. Why are they closing before 12? I’m annoyed because my mother can’t drive so this has been a total inconvenience for all of us on both occasions.
I waited for a while before I reviewed this place, as I fully understand there are shipping delays everywhere byt I’ve been waiting 9 months for my contact lenses with ZERO attempts from them to communicate. They’ve always offer for me to go in to get a free sample pair, but they’re all expired. This is theft at this point.
Very rude staff, including the doctor. New patient paperwork to be completed not legible, in which I expressed my concerns and was told “nobody else complained”. Doctor talks as if he is a used car salesman telling me that I wouldn’t find …
Worse experience ever! I have never seen such unprofessional behavior. From arguing with each other over computer issues. To hanging up on me while I’m trying to explain an issue. To being told they have better things to do than listen to …
Can i give ZERO stars?! DO NOT, DO NOT use if you are looking for a efficient office with friendly staff. Natalia does not speak English, other staff will not give you their names and hang up on you. Equipment is broken. Poor selection of …
If I could give zero stars I would. This place is a rip off don’t trust them or the dr. His name is Gary Goberville. He broke my glasses while trying to put in the frame and said he is not responsible for that. I never signed something that …
If I could put zero I would, they told my eyeglasses will be ready in 2 or 4 weeks and today I am waiting for more than 4 MONTHS, and the girl who’s pick up the phone only knows to say “I will call when it’s be done” that means you never …
This office is very unprofessional, Doctors, rude. My mother had a exam on June 13, three months later, and she still doesn’t have her class. When I Went to the office the And has for the money back, the dr Mysteriously found they. He says …
Been going to this Eye Doctor Office for years. My last appointment the doctor was a no show! Significant decline in service last two visits. Not sure if a change in ownership or what has caused it but, I am switching. They also got my last prescription wrong as my old pair has better vision than my new. Not recommended!
DO NOT WASTE YOUR TIME! OR ENERGY.. they are EXTREMELY rude!
I’ve been waiting for a glasses for 2 months now and they keep giving me the run around. When I finally receive the glasses they ordered the absolute wrong …
I will never go back to this business again. They make you send in you glasses to get your new frames and the doctor says it will be a week. When I called 11 days later and inquire about the status of the glasses a rude employee just says …
My personal experience is very different than some of these reviews. I started going to Dr.G in the lighthouse point office but when I moved out west I changed. I was there last week, ordered contacts and also got new glasses for at night. …
The Dr. Himself Seems fine!
But the staff members have zero interest and respect for patients.
Not only it takes forever to get your glasses, they don’t even know or …
Where to start? If you are reading this, you probably just had another bad experience with this business and looking to write a review or, hopefully, you’re checking them out before visiting, in which case I say, find another place… any …
If I could rate this place negative stars, I would. This place’s customer service is atrocious. My father has been waiting on one single pair of glasses now for over a month and a half. Now, I understand that the labs are backed up and what …
DO NOT … DO NOT … GO to this business, I’ve been waiting for two pair glasses since April14, 2022 that was paid in full . They have no refund policy even if they don’t give you the product you pay for. They give you run around and lie to …
Been going to him for over 20 years but not sure what is going on with this doctor personally but I’ve been waiting for my glasses for five weeks that I paid for and they been giving me the runaround every time I called nobody knows …
“Zero Stars”! Worst possible place go for business, They take your money and fail to deliver when they say they will. My first real extensive eye exam and first time presentation for glasses, I am traumatized by this experience. The Dr. …