Eye Specialists of Mid Florida

Eye Specialists of Mid Florida, P.A.

Eye Specialists of Mid-Florida, P.A. began as a small ophthalmology/optometry practice in downtown Winter Haven in the early 1960s. Through the 1970s & 1980s, the practice continued to experience growth and diversity with the addition of several doctors including optometrists and ophthalmologists. After outgrowing their existing location, a new clinic and ambulatory surgery center were built in Winter Haven in the early 1990s and another in Sebring a few years later. It was during this time the doctors moved toward more specialized treatment areas, and changed the name of the practice to Eye Specialists of Mid-Florida, P.A. Over the next two decades, Eye Specialists continued to expand its services into other communities in the Central Florida area, including Lakeland, Lake Wales, Haines City, Clermont, and Sebring to better serve the needs of our patients.

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Eye Specialists of Mid Florida Reviews ( 125 )

  1. (Translated by Google) Super friendly doctors and employees but the optics department needs to improve communication with the laboratory that they use for the lenses. They guarantee a delivery date and it is not met and they offer to call …

  2. Waiting for 6 week and they said the same thing. Finally I decided to cancel because they tell me they need another week because the lab no have ready. Incompetent. I not recomended.

  3. They did my eyes about 7 months ago, now I have floaters and suddenly they don’t take my insurance so it’s screw you pay cash or get lost, not very professional , I would not recommend since I paid extra to not wear glasses and that’s bull, …

  4. I had a wonderful experience the last several weeks having my cataracts removed very professional in a timely manner thank you so much this was posted for my mother Ethel loput

  5. 2nd time getting glasses and having to deal with errors. it takes about 6 weeks for me to get glasses. if any one else has had issues give this comment a like. thanks

  6. Tried to get copy of presciption and it has been over a week and still have not recieved it and no one in the office will call me back. Will be looking for a new eye doctor.

  7. This place has no perception of customer service at all I had to stand out side due to the Covid farce and wait 40 minutes to get my new glasses , no fitting to ensure they fit correctly ,no cases spent over 900.00 dollars because they are …

  8. I like my eye doctor but when it comes to getting glasses from them its not easy two different transactions came with mistakes first one a pair of prescription sunglasses orderd polarized didn’t receive polarized reordered second mistake …

  9. As a senior citizen, I appreciated how the employees made me feel very comfortable and safe with all the sanitation and safety procedures in place during my eye exam.

  10. Very bad communication with us. Didn’t hold up with what they promised. I will never ve back to them again. Also very over priced. Said that my glasses would be there in a week and half and it was going to take another 5 days after I called about them 2 weeks later.

  11. Dr. Haffner is a very special doctor, he gets out of his way to help the patient to the most, I have no words to describe how satisfied and blessed I am to have him as a doctor, also the staff members from the optical and reception desk everybody is very polite respectful and give you all the attention need it. Thank you! 😀 …

  12. Went in for some follow-up information on cataract surgery. Ms. Crye provided answers to my requested information in a pleasant and professional manner. Very helpful as always.

  13. I have been to many different specialists but Dr Hafner was the first doctor to catch a major thing in my eyes, Retinitis Pigmentosa, he referred me to a retina specialist..And was right. He is super nice and I just went Wednesday and he was perfect with my younger sons!

  14. I had a great experience with Dr. Kirsti Roehm at the Winter Have and Haines City offices. She resolved the issue I was having with my eyes, and was professional, caring and very personable. She did an awesome job!

  15. The doctor had a great “bedside manner”….. but for the rest us the staff (Winter Haven Ofc), they adjusted my new frames twice with 2wks, aft that, they refused to adj, or allow me the switch frames, I was treated very poorly, …

  16. Dr. King performed the most thorough exam I have ever had in my almost 40 years of contact lens wear. She took the time to allow me to find the type of lens to provide optimal fit and clarity.

  17. You will not believe this!!!! This is the first time I ever experienced; I got a phone call from EyeSpecialistsofMidFloridaPA (I tried to tag the business but doesn’t work) for appointment confirmation. I replied yes, make sure you have a …

  18. Have been treated with the utmost kindness and respect. Very helpful and knowledgeable. Call center is terrific. Thanks to the person in charge of it doing great job. Will not go anywhere else.

  19. Very nice doctor and staff. They did a great job with my glasses. Definitely recommend. The waits are very limited. They see you basically right away. Very convenient office hours also.

  20. Very courteous and professional! Dr. Edith (Edyta Bogusz) was delightful and went above and beyond for me. I highly recommend her, and Eye Specialists of Mid Florida

  21. I have had a beautiful experience at the Eye Specialists of Mid Florida. Dr. Lowry shows so much compassion for his patients. He’s a funny guy who makes you laugh so you can relax. He does his job well. I would recommend him to the moon and back.

  22. I made an appointment and I was told that everything will be covered in my first visit right at the end of my appointment I was charged $90 the staff can’t do there job right and give the right information. doctors is great. But the billing …

  23. A hot mess. Took 20 minutes to set up an 8 AM appointment 8 days away.(Computer issues, which they apparently cannot resolve) Was told to be there at 7:45. After 15 minutes in line with 15 people who can’t tell 18″ from 6′, spent another …

  24. Picking up a patient from this location is a nightmare. They call you and rush you to get the patient. Then make you wait 30+ minutes to release the person. And heaven forbid you ring the bell, they ignore you. When they finally answer, you get a nasty attitude for daring to check on your person.

  25. Not a good experiemce. Spent over two hours at the office on my first visit. Saw the actual doctor for maybe 5 minutes. Not very friendly. Went back for recheck a week later. Assistant enters room, states i was there re lasik surgery. I …

  26. Excellent staff, friendly & knowledgable. They have a great selection of eyewear. I’ve never been pushed to hurry along or to purchase a particular frame or “package” which means no surprises on cost. I’ve called them before to get in & …

  27. Don’t count on them to handle your insurance, or care about how it effects you. They were given given specific instructions to use an independent lab, which was also reiterated by the charge nurse on the day of the procedure, they chose to …

  28. I had an appointment with one of the new optometrists, Dr. Edyth. It was the best eye exam I have ever had! I’ve never met a Dr that I’ve felt so comfortable with.

  29. Have been going here for over seven years for Glaucoma care. Have had surgery for cataracts and stents for Glaucoma and am extremely happy with the help and care I have been given. The staff are friendly and caring, as well as, very skilled in eye care. Dr. Therapy is the best. I would highly recommend them to anyone.

  30. My hubby had one eye exam and was told his eyes hadn’t changed at all. He was still not seeing well at all was shocked that there was no change in his eyes, so they suggested he have a more through exam so he did. A different doctor at this …

  31. I was prepared to leave this clinic after being a patient for over 30 years. Larry, who is the ONLY one in this clinic that can properly adjust glasses, had been working with me for almost all of those 30 years. He had been sent to the …

  32. I called and received a prompt appointment to see someone. I went in the same day and received excellent advice and service. They had genuine concern for my eye sight and my eye problems. They were very direct and honest about my eye …

  33. This place is a joke, they don’t need one star. They need zero stars, but Google is too nice. I
    ordered glasses on 04/01/21, which the price range was within my limit of my …

  34. I was recently here with my mother. She’s getting a bit old and can be a real Karen sometimes. The tech mom had, I think Kensie, was so patient with her. She explained the process three times, and my mom went Karen like on her. The …

  35. I recently switched to Eye Specialists of Mid Florida, and during my first visit to the Winter Haven (WH) location, I was treated wonderfully. Dr. Patel was great, and Tracy in the optical was amazing as she helped me select new frames, and …

  36. My wife has been going here over 20 years and I (alex huynh) have been going here for 10 years since Dr Davidson was my eye doctor. Dr Hafner has taken over his practice and I enjoyed his service too. …

  37. I recently had cataract surgery at the Eye Specialists of Mid Florida in Winter Haven. Doctor Daniel Welch and the entire staff were very professional and extremely courteous. It felt like I was visiting friends and family. They answered …

  38. My family has seen both Dr. Smith at Clermont and Dr. Dixon at Haines City, both are great and very much deserve a good rating and are the reason my review is 2 stars rather than zero. The reason for my 2 star review is an urgent issue that …

  39. I only gave this place a 1 so I could let everyone know how terrible this place was! No appointments, you have to go in and sit and wait for someone to help. I had called before to make sure they took my insurance which they said yes, when …

  40. Great Doctors and staff. Very friendly. Take time to listen to you & answer questions. Extremely
    efficient. Little to no time waiting after checking in. Very, very sanitary. Had …

  41. Amazing place, staff super friendly! Didn’t have to wait long to see the doctor! Dr Dixon was just amazing with me! After long years going on many doctors and getting many wrong prescriptions I finally found what my root problem is and I’m treating it! I am very happy with their service! Strongly recommend!

  42. This location in Winter Haven is where I’ve been going for the past 7 or 8 years. I’ve never had issues with them like some of the other reviews on here until recently when the computers shut down which makes everything more difficult for …

  43. I had a consultation with Dr Welch last week and I couldn’t be more upset. It was a referral from the Dr at their Winter Haven branch where I live for eyelid surgery. Their computer system was down so everything was written down and I was …

  44. I was there last week during my lunch hour just to get a couple pair of glasses adjusted. I waited almost a half an hour before anyone even went to see if there was a customer to wait on. There were multiple employees going in and out and …

  45. Dr. Edith first examined my wife and I for our annual eye check up. The exams Dr. Edith completed were not only the most thorough we’ve received at any previous Dr.’s office but also Dr. Edith provided an explanation of the results. …

  46. The optical department is very unprofessional. I went in to pick up my glasses 3 weeks ago and when I got there I had to wait 30 minutes. The young lady that finally waited on me seemed to be in a rush, it must have been lunch time. I tried …

  47. My wife visited here this morning for a checkup following LASIK surgery in New York one year ago. We were hoping for her to find a nice local specialist for regular checkups. …

  48. I had cataracts removed and custom match lenses in both eyes. It was amazing! The staff, techs, nurses and doctors were all very nice and respectful! All information is clear and all instructions are easily followed. I cannot say enough …

  49. After making an appointment for check-up I ordered my daughter new glasses lenses. After 2 weeks with no call (they said they’d call when arrived) so I finally called and they said they were in. So made appointment to have them put in the …

  50. When you think of above and beyond think of Bonnie at Eye Specialists of Mid Florida. Customer service is seriously soaring through the roof here. I’m extremely happy with my experience here all thanks to her!

  51. My mother went in for a check up on her eye surgery and I had to drive further than usual because they change the appointment and location on top of waiting 3 hours for the appointment to be done.

  52. These people never told me that my insurance wasn’t going to pay for my glasses. The frames were $120 something and lens were another $120 something, I don’t even remember anymore. Anyways, they went ahead and charged me $600 anyway on my …

  53. I was extremely please with the service at this office! Dr. Edith Weppelmann went above and beyond for me and it did not go unnoticed! Also, Allison Klimaszewski was extremely helpful with choosing the right fit of glasses for my face. Would highly recommend this clinic! Will not be disappointed! Amazing service 💯 …

  54. What an uplifting experience today with Dr. Edyth and Allison! This is what customer service is all about. Thank you to all who allow medical staff to treat the patients with care and compassion something we have lost but others should visit this office to see how it is done.

  55. I would give zero stars but I can’t. My wife brought my son in for an eye appointment after telling the front desk that he suffers from Strabismus. Dr Welch come in with the personality of a glob of flehm and proceeds to tell my wife in a …

  56. I had cataract surgery performed on my right eye today at the Winter Haven location. The staff at the Eye Specialists Mid Florida Winter Haven were the most caring and extremely professional group of people that I have had the honor of …

  57. Dr. Edyta Bogusz was amazing. She listened to me. She was quick. She was efficient. Her recommendations for the anti fatigue lenses are actually helping me and not just some scheme to get more money out of me. The office was clean. I didn’t have to wait too long to go back either. I got my glasses almost two weeks on the dot.

  58. Just moved here recently and requested an appointment to have an exam and reading glasses. Previous to this appointment I received a pair of glasses (to use while using the computer only) at the Auburndale office with a script from my out …

  59. RE Dr Edith Weppelmann: I’ve had had long issues with double vision. Prior perscriptions from former eye specialists have given no improvement. One exam and new perscription from Dr. Edith and my double vision is gone! I am beyond happy. …

  60. This will be my last visit to this eye doctor. I have told them I can’t see for a couple years now, this time they agreed yes I did. Doc asked who told me I didn’t need glasses & I told him HE did. Then when I get my glasses, they aren’t …

  61. Today I had the pleasure of being a new patient. Dr. Edith was (is) the nicest person I’ve met in years, thank you for treating me like a person. In fact everyone was incredibly nice and respectful. Looking forward to next visit.

  62. Since 1 week ago I started with a left eyelid stye. I went to the pharmacy and got over the counter Stye ointment and drops. Recommended by the Pharmacy. I used them for 2 days to no avail. It got worse I called my Primary care Dr and other …

  63. I called on Friday at 2:25 PM asking if I can somehow have an emergency visit due to having an eye infection caused by my mascara (this isn’t the first time using contacts and mascara). I was told that that was symptoms of Covid so I needed …

  64. Everytime you come to the Winter Haven facility you have to wait well beyond your appointment time. They do not value your time at all. My wife had cataract surgery here, after the first eye was done we were here for 2.5 hours for her …

  65. I cannot say enough good things about this office and their staff. The office is clean and inviting and the staff seem to be happy working there, which says a lot about management. My eye appointment with Dr. Edith was wonderful. She went …

  66. I took my dad here for cataract surgery. He was seeing fairly well but his regular eye doctor (who did not refer him to this clinic) told him to see a surgeon to remove his cataracts so his vision would be better. So we went here. My dad …

  67. My husband and I have been going to the Winter Haven office for years. Nothing spectacular, but also no complaints whatsoever!
    BUT! My son had just come home with a paper from school after being screened …

  68. Even though Dr. Hafner is at the Auburndale Office my wife and I still have our orders and fixes fulfilled here. Yesterday I popped in to order new lenses and was promptly greated by Serena Saunders who put my name in the queue. Even though …

  69. my wife lillian Benton recieved excellent service at the clinic. Carolyn and Astride waited on her with great care along with other staff. Dr Welch was great on examining and planning her upcoming Eye Surgery also explaining eye care

  70. I’ve been here for two hours and have not seen the doctor yet. They make you wait, wait and then wait more. They obviously schedule way more at a time than they should. This is one of worst experiences I’ve had. Yeah the staff is nice but …

  71. Amazing office, great staff and super Professional Doctor. I was very happy with the treat of each of the people that I interacted with. Facilities are very well managed and they also have glasses division in the lobby with a lot of selection. I am very happy that I went there they diagnosed me very fast and very professionally

  72. Bonnie is the best, she was so patient with me, went above and beyond helping me, she even helped my crooked glasses I was wearing. She is very knowledgeable and kind. Thank you Bonnie you are AWESOME

  73. I have been going to eye specialists for over 20 years. I have had 2 eye surgeries, and now the don’t take my insurance anymore. I had surgery this year, and now if any issues, I can’t go back without insurance. That is wrong!!!!!!

  74. Let me share my experience as I came through the door. I first checked in with Isabel, who was so friendly, nice, and all around personable. Then Taylor took me back and did the preliminary testing. She too was just as friendly, nice and …

  75. I called to make an appointment for my entire family, and Josie called me back to take care of me, and she was so great! Very friendly and professional assisting me for my family of 5. We all got set up for appointments in a reasonable amount of time. My family and I cannot wait for our experience at the Lake Wales office!

  76. I wish that the entire world were as nice as and worked as well as the whole staff at Eye Specialists of Mid Florida in Winter Haven! Dr. Daniel Welch is a superb surgeon and the entire staff handled my cataracts magnificently! I highly recommend this excellent facility for any eye-related need! They are truly great professionals!!

  77. I recently had cataract surgery on both of my eyes done by Dr.Lowey. I had some issues with the first eye through no fault of the Dr. Somehow I scratched my eye so it took about 3 weeks to heal. This week I had the other one done and I am …

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