It has been 4 weeks and we still haven’t received my son’s glasses. Every time I call, I get a different answer about when they will be in. So disappointed. I will not use them again.
Very pleased with the in depth testing/service… I had another Dr appointment close by but ran over and I called to let them know I would be 30minutes late and they still worked me in…. I would recommend this location!
Love how nice and clean this place was . Customer service was great and love the doctors here . Definitely a great choice . Only wish I’ve been going here a sooner .
Always great friendly staff that take time to listen to you and your concerns even now during this virus they have taken all measures to ensure your safe. Will always use eye care
2nd visit there and doctor is still very thorough and attention to detail when explaining diagnosis. I didn’t feel she rushed the visit. I actually felt she took her time.
Love this place! I’ve been seen here as a patient since I first moved to Texas, in 2006, and getting the opportunity to work at an office where I truly believe in the doctors as well as their family values is such a bonus!!
Dr. Parks is awesome all the staff there is awesome everyone is friendly and they make sure you are happy and satisfied with your prescriptions and they’re very good with helping me find the correct frames if you’re wearing glasses love them I recommend them to all
I had an emergency problem with my left eye. Rockwall Eyecare got me in within an hour and got me out in about 30 minutes. Then they got me referred to a specialist the same day. I could not ask for a better response!
Very nice facility, very friendly people and great service. I have had appointments with Dr. Britt and Dr. Park. Both were very attentive to my needs and were very thorough in their work.
Dr. Poyner checked my eyes and did not rush the eye exam visit. Very sweet and professional eye doctor. The office staff are friendly and greets everyone with a smile.
Professional and top rate staff. I have beginning stages of cataracts and had RK in the early 90’s. All kinds of issues. Before could only wear those rigid gas permeable lenses which to be are misery, ive been basically walking around …
I can’t say enough about Dr. Cates. My daughter went in very nervous and left excited about her treatment plan. We’re so thankful to have options outside of Dallas.
I 10/10 recommended this office. Staff. Everybody is so nice and helpful and this was my first time coming in and will definitely come back and recommend them to family and friends.
This was my first visit to this group. Everyone at this facility was very friendly. Dr Wiese was wonderful. She took the time to listen to my concerns.
Top marks are given to the entire staff from the time you are greeted by the receptionist, then for the first round of testing by an associate and the exam by Doctor Patrick Parks. Very thorough and professional, never rushed. Five star service at Rockwall EyeCare. Cliff Martin
The staff was very friendly and the office was nice, new and clean. Dr. Wiese was very nice and they got me in and out in less than an hour. Very professional!
Staff behaved in a very professional manner while maintaining proper Covid protocols. They were able to accommodate my special needs without making me feel I was imposing on them.
I have been a patient with Dr. Britt for decades. The new facility is beautiful. The staff is amazing. Dr. Britt is professional, warm, welcoming and knowledgeable.
Rockwall Eyecare is wonderful. Every member of the staff is friendly, caring, and knowledgeable. Their dedication to patient safety during this Pandemic is also very reassuring.
I scheduled an appointment for me for today after taking my daughter for her appointment a couple of days ago. I scheduled it for 4 pm, took off work at 3 to make it on time and when I got there 10 minutes early the girl at the front told …
Drs. and staff are always very professional and friendly. Examinations are always though. Explanations are complete and easy to understand. Highly recommend!
I met with my eye doctor this morning for my yearly eye exam this year 2019. I have been wearing eye glasses with mono vision for the last 4 years which help me focus a lot working on computers and laptops when working out on the field. …
My family has been going here for several years now. Dr. Parks has been very gentle and informative when it comes to my eyes. My girls enjoy going here and seeing Dr Parks and Dr Britt. Awesome work everyone
Great place! Everyone did a great job with my daughter who has always hated the eye Dr. But, after today she said it was fantastic and asked if we can always go here and no where else!
I had severe irritation in my eye and was able to describe my symptoms over the phone with them. They were able to see me the SAME DAY despite being booked a month out! I really can’t say enough about the immediate care I received and I wont be going anywhere else. Thank You! Eye Care Rockwall
Wonderful doctors and facility. Very courteous and professional. Plus, I have not experienced much of a wait time over the 2 years I have been a patient. Class act!
Excellent place: I had an appointment along with my three children today and I was very happy on how quick we were in and out and how the eye doctor explained everything from start to finish. Special thanks to the gentleman who assisted me …
Everyone was very pleasant and professional. They were quick yet thorough with the examination. My daughter was able to even get her glasses the same day.
GREAT staff and doctor at Rockwall Eyecare! After a less than satisfactory visit at another eyecare location (thinking I would save a few $$), it was nice to get back to one that I knew would take such great care of my eyes and get my …
Everyone here is very professional, friendly and helpful. Dr. Britt extremely personable and thorough. So happy i am a patient here. Better than anywhere else I have ever been!! Thanks to all!!
Friendly and courteous staff. Techs were fast and efficient. Dr. Wiese was personable, knowledgeable and caring. She kept me informed and gladly answered my questions. Highly recommended.
All the staff are very friendly and helpful. First time to see Dr. Vo and she was amazing. I have some eye issues. She took the time to discuss this with me and offer solutions. I would definitely recommend Dr. Vo at Eyecare of Rockwall.
Staff was very friendly, very clean and sanitized work area. Check in was prompt and did well making sure me and other people were social distancing. Dr.Vo seen me and was Kind and understanding. The young lady who took my pre-screening was pleasant. Would recommend to anyone unsure. Staffed answered my questions in a timely manner.
I brought my 2 year old to see Dr. Cates. I was expecting it to be tough since 2 year olds aren’t cooperative. The process was easy and I was impressed with Dr. Cates. She was very patient and put my mind at ease. I will be bringing my infant in to see her soon. The office is nice and clean, has a good flow, and wait time is short.
They go above and beyond when it comes to your eye care needs! They also have extremely competitive prices on frames and lenses. Way cheaper than pearl vision! They’ve cared for my family’s vision for over 3 years and we couldn’t be happier.
What a joke, they could not figure out how to bill my insurance properly. Staff was then incredibly rude and unprofessional. Total waste of my time and money.
Dr. Britt is extremely knowledgeable. She takes the time to thoroughly exam your eyes and to explain everything to you. I will always trust my eyes to her personal, professional, and friendly expertise.
The staff and Dr’s at Eyecare Rockwall are the absolute best. I’ve seen Dr Holly Brit for approximately 10 years. I could not be happier with their care,
I am new to Rockwall and was a new patient. I came to get a new pair of glasses as well as a prescription for contacts. After a 2 hour appt I left with neither. As a matter of fact I did not get fitted for contacts nor even look at new …
I went here for a contact lens prescription. I stated that I lost my glasses and my contacts had ran out. this causes me severe headaches. I made the appointment in June, I was unable to get in until mid July. I went in and got the …
Great experience! Friendly and professional staff. Dr. Holly gave us her full attention! Really nice waiting room and display area. My son had his new glasses that same day!!
Very friendly staff. They take customer service seriously and make you feel like more than just a number! Dr. Poyner was great; especially after taking care of a problem that other doctors seemed to blow off. Definitely recommend!
Drs. Britt & Park are both very thorough, and personable. They take the time to fully listen to your questions before providing a complete and concise answer. I have been trusting them with my eye care for a handful of years and fully intend to do so for as long as possible!
My first time here and first time to be getting contacts. I want to say I was a bit nervous, and this eyecare made my experience outstanding. They stayed with me, and taught me everything I need to know about the in and outs of wearing …
Everything about Eyecare Rockwall from being on time to top of the line care. Can’t say enough good things about Dr Britt and her staff! Highly recommended!
If we could give 10 stars, I would!! Ava absolutely loved Dr. Cates and her staff! Excellent bed side manner! Bring your little ones here, you won’t be disappointed.
I’ve had my appointment for a month as a new patient. I called and checked twice with the office to make sure that my insurance would cover and was re-assured both times that it would. After taking off work this morning to go to the …
I absolutely adore everyone in this office! From the front desk to the techs to the opticians you ALL rock! Everyone is always so sweet and fun and so attentive. Hands down would never got anywhere else In Rockwall 💙 Mrs.Bean loves you all!! …
I’ve been going to Eyecare Rockwall for 10 years & have always received the best treatment. I have recommended Eyecare Rockwall to friends because of my trust in them.
Very safe offices for covid-19, and good procedures. Excellent one-stop place for your eye care needs. You don’t have to go running around town to get what you need. It is all there. Very qualified doctors and support staff.
Very kind people, was my first time going to the eye doctor in a while and my first time needing glasses but they explained everything well to me and I feel like I’m getting the best.
From the moment I step in to leaving, friendly staff greets me, I have a thorough evaluation, Dr. Britt could not be more professional, thoughtful, and personable, and the eyeglass staff is very accommodating. I know Dr. Britt is aware of my eye-related risk factors, she is proactive, and I am in expert hands.
Everyone was so friendly and great to work with. They clearly explained everything they were doing as they were doing it, encouraged me to ask questions, really listened to what I had to say, and addressed all of my concerns. Will definitely be coming back here.
Took my dad as his Dr moved to Frisco, since he stays with me it was convenient to go there. Dr. Parks and staff were very professional and friendly. My dad speaks very broken English so I go with him to help him. He was hesitant to go, …
Great experience all the way around! This was my 7 year old daughter’s first experience with an eye exam by an optometrist. I highly recommend if you have kiddos need of an eye exam/glasses. They were so patient and professional!
First time there, the staff was so nice and Dr. Vo was great. They listened to what my needs are and worked to make sure they were all covered. Next, I was walked over and introduced to the nicest young lady that helped me pick out the best frames for my style and personality. The whole experience was wonderful.
**Edited: 11/8/16; I changed my rating from 2 to 3 stars because Dr. Parks contacted me right away to address my concerns. He recognized my complaints had merit. And he reassured me the staff would work on improving their communication …
I had the best eye exam and experience I have ever had at Rockwall Eyecare. The office is beautiful, the staff is extremely friendly, professional, and curtious. My eye exam with Dr. Britt was incredibly thorough, and my experience with her was wonderful. I highly highly recommend Rockwall Eyecare!
Dr. Britt and her staff are top notch!! . Being a nurse I know the importance of having a good staff and I can’t say enough about how awesome they were. Dr. Britt is marvelous! I haven’t seen 20/20 in contacts for YEARS! But after my visit today I can’t say that anymore. 20/20!!!
Wonderful clean facility, very efficient processes, friendly staff, everything was explained in a way we could easily understand. I have been going to eye doctors almost my entire life and this is hands down one of the best. Would highly recommend!!
I have been seeing Dr. Britt for more than ten years. I have entrusted her with the eye care of my family. She is amazing and her staff and associates are wonderful as well. Always on time, always efficient, always spot on.
I have been seeing Dr. Britt for about 15 years. Dr Britt and her staff have always been more than accommodating, helpful and professional. Her technicians are extremely knowledgeable, polite and efficient. She runs a great operation there.
I absolutely love this place. Dr. Britt is excellent and personable. She spends time with you & really listens to your concerns. Eric on the optical area is the same way!! And the entire staff is very friendly and understanding. Wouldn’t go anywhere else.
This was my first with visit with Dr. Britt. She and her staff were very pleasant with great bedside manner and easy to work. Dr. Britt, was very personable.
The facility was beautiful and extremely clean. So happy to have found Dr. Britt!
Dr. Cates and her team at Eyecare Rockwall are absolutely amazing!! My son has worn glasses for almost 4 years and now that he’s in multiple contact sports, it was time we considered contacts. Dr. Cates and her optometric assistants were …
Dr. Holly Fisher Britt provides excellent care. She and her team demonstrate professional expertise and concern for their patients. I first met Dr. Britt when she was volunteering her services at an eye clinic for children who couldn’t afford to pay. People who give back to their communities are those I want to claim.
Great experience. Dr Cates and the entire staff were awesome. I experienced a lot of problems with my last prescription – it was just never quite right. I expressed my concerns to Dr Cates, she listened & offered some options. Well as soon …
Dr. Britt saw me immediately when I walked in without an appointment after getting a medical grade cleaning product in my eye. All the staff were very friendly, attentive, and quick to help me. I previously went to a different eye doctor, but I intend to continue to come here for any future eye appointments/issues.
The staff was Awesome!!! They really care about their patients and gracefully executed appointment. Covid-19 procedures were taken very seriously and I felt very safe. I highly recommend this office for all eye care needs. Dr. Weise was outstanding.
First visit with Dr. Holly Britt and I couldn’t be happier. Very thorough exam, she listened to me and explained things to me in layman’s terms so I understood. Pleasant staff, quick and efficient and great new office space, quite …
Been seeing Dr Britt for many years now. Once I found her I never looked for another eye doctor. She is super sweet and friendly and very knowledgeable. …
Dr Britt is the best optometrist we have ever had. She found a slight amount of astigmatism that no one else was able to find. And now I can see better than I have in many years. She won’t quit until your vision is perfect. And she has a great staff. No reason to go anywhere else.
The doctors were great, but the front ladies did not setup my follow up appointment Monday, went Friday and they still didn’t setup the appointment and I had to set it up myself. The first ladies where bad answering when I was trying to setup the appointment.
Amazing experience! I didn’t realize I came in the wrong Monday but Dr. Parks thankfully squeezed me in. All staff members were also polite and professional! I had two people helping me pick out glasses, seriously treated like royalty. The …
Dr. Britt is a brilliant optometrist, she has kind, courteous, and professional staff, and the atmosphere is very comfortable. She’s been helping me to see my best for a few years now. I switched from a very expensive, highly recommended …
Beautiful office, and very friendly staff. Dr. Parks was very nice, and answered all of my questions, even clarified, in detail, a few things that I didn’t understand, or was mistold by previous optometrist. Ive been in glasses for 15 …
Every one is kind and professional. Dr Britt is always up on the latest in eye care and provides a range of options in eyewear, including the most current technology to have you seeing the best. My family has been seeing her for over 21 years and my kids grew up in her care. We wouldn’t see anyone else.
My Father in law, my Hubby and I all came in today for a much needed eye exam. Our visit could NOT have gone any better. From beginning to end, our experience was great. It was the first time in a long time that we felt as though our exam …
We’ve been going to Rockwall Eyecare and Dr Britt for 10 years maybe? Our family saw two other drs prior to Dr Britt and it just wasn’t an overall good fit for us. The entire family sees Dr Britt and we couldn’t be any happier. Dr Britt and …
Great initial appointment at Eyecare Rockwall! They got me in very quickly. Dr. Laura was great at explaining everything to me, and staff was very helpful.
I highly recommend eyecare Rockwall. The staff is very friendly and helpful and Dr. Parks is very thorough. This didn’t feel like a “here’s your prescription, see you next year” appointment. I felt like the health of my eye was examined in detail. I have astigmatism and other underlying issues so it was great to feel taken care of.
Went there for a yearly contact eye eye exam in August. Paid what they asked every visit and now in November I am getting a bill for $110. They said they did 2 exams. I had contact lenses for 30 plus years and never in my life been changed for 2 exams. This is a rip off…
I had to see an eye doctor quickly due to a medical problem, the front office staff was friendly and quick in asking other staff to get me in to see a doctor ASAP. Dr. Parks was wonderful, helping me to understand everything he was testing …
Went in for an emergency appointment due to being struck in the eye with yard debris. They had me seen an hour after setting the appointment and in and out in 20 minutes. Really saved the day since my regular eye doctor is closed on …
I love using Dr Wiese for my eye doctor. She is so thorough, takes time explaining what is exactly wrong and has great bed side manners! She’s really great! Thank you for all you do!!
If I could give EyeCare Rockwall 10 stars I would! Dr. Tran is the absolute best! She has worked with me diligently with trying to fit me with the correct contacts and has been so patient, kind, understanding and professional throughout …
This place is ABSOLUTELY MARVELOUS! Dr. Britt has been my optometrist for years, and for good reason. The atmosphere is both comfortable and professional. She and the staff have always treated me as if I were their only customer. I always …
I love how I get in before or right at my appointment time. I never have to wait and they are always great at getting to the point and not dragging out the appointment longer then it needs to be. Staff is always nice and swift workers. This …
Chose this office due to such great reviews and suggested my father come here. We are new to the area. He wasn’t disappointed! Beautiful and sleek office! Very nice staff. Dr. Cates was very thorough with my son’s (10 yr old and nervous!) …
My wife and I just had our annual eye exams here. All the folks were skilled, knowledgeable, courteous, and kind. Dr. Parks was the best D.O. I have ever experienced. Definitely our new eye care providers!
Took my 6month old to see Dr.Cates today and she was amazing with him. Front desk staff was nice and check in process was quick and easy. Very beautiful and clean office. Definitely will be coming back for my other son to see her as well.
The entire visit was a wonderful experience. My exam was thorough and situations concerning my eyes were explained to me without me having to ask.
The selection of quality frames was vast and I recieved good advise without any pressure.
A to Z was a great experience. The new facility is breath taking upon entrance. Front desk staff was helpful and friendly, and Dr. Dvorak was very friendly, thorough and knowledgeable. Very much takes the time to explain all of the options …
One of the best eye care places I have ever been to. Listened to my needs, and got me some contacts that were better suited to my eyes than the previous ones. I will use them as long as I am in the Rockwall area.
I went there today because of eye pressure issues, and they made me feel right at home. The staff was super nice, clean office and they helped figure out my eye issue. Thanks so much!!!! I will recommend y’all to the people I know.
I recently went to Rockwall Eye Care for the first time and had a great experience with Dr. Vo. The staff were all very friendly and polite and helped walk me through everything. The office also has a large selection of glasses and contacts and will help you find what you want. I will absolutely be bringing my brothers here as well.
I was in today and saw Dr. Wiese. She was very thorough and kind. She listened to everything I said and asked plenty of questions. Her staff was so kind. I barely waited long at all. The optical staff helped me find a pair of glasses, and …
Rockwall Eyecare is the best! They take good care of their patients! They have gone above care and safety in these trying days to keep us safe and well. They all are wearing masks, requiring their clients also wear masks. They sanitize …
I had my first visit with Dr. VO and she was great. The office staff is very friendly. The staff assisting me to pick out contacts and frames was extremely knowledgeable, friendly and amazing. I’d definitely recommend this Eyecare.
The amazing staff of Eyecare Rockwall continues to deliver high quality eye care with a caring touch. My entire extended family has been patients of Dr. Britt’s for well over a decade. This is the ONLY place to go for eye care in Rockwall and the surrounding area!
Went in being a new patient without an appointment due to my eye being in so much pain and really swollen and red, the workers there were so nice and patient and just very comforting. I was in and out within 15 mins and Dr Wiesel was great …
I was very impressed from the time I walked in the door till I left very professional very clean very friendly overall just very happy with the service I received. Not only was I treated better than ever and everything explain to me better …
I had a routine I exam here , they gave me a prescription in which I had filled there and bought the glasses when I got them back they did absolutely nothing I had no difference in eyesight and when I return them within 30 days they gave me …
Beautiful office, great selection of contact lens brands & eyeglass frame brands. I visited during Covid and they followed proper procedures regarding temperature checks, sanitation, and social distancing. I saw Dr. Weise and she was outstanding. All-in-all it was a wonderful experience and I will be returning again next year.
Best eye exam I have ever had, and I have actually worked in the optical field for years. I have met Dr. Britt in the past and I know patients love her. I saw Dr. Parks and he was wonderful! Very knowledgeable and thorough. I am seeing …
Positives – Appointment times within a week, staff is gracious and friendly. Eye center is trying their best to get the lenses to work. Dr and staff working with me to make things correct. …
Eyecare of Rockwall is great. Pleasant staff. Very knowledgeable and forthcoming with what to expect from every test they performed. Joseph did an exceptional job. Dr Cates was very nice. She took her time to make sure my prescription was exactly what I needed. My family and I will always come here.
Dr. Bertram and her team were amazing. Great service and great care! Been here 2 in the last couple of years will continue coming here for a while. Thank you
I thoroughly enjoyed my eye exam experience at Rockwall Eyecare. The staff was attentive and professional. I so appreciated Dr. Laura Wiese’s personable courtesy and professionalism. The front office and room was visibly clean and sterilized. Great location! I have found my Eyecare doctor!
I appreciate how attentive all the staff were; from the front desk, to the medical assistant, the doctor, and the optician. A totally excellent experience throughout. Definitely they have an “eye” for professionalism and customer service!
I love their customer-centric needs and help attitude at every level of service. Dr. Britt explains things in understandable terms and concepts. The frame guys that helped me were great – Adam and Eric. It was Dr. Britt who asked why I …
I usually don’t review doctor’s. However the whole experience was amazing. I’ve worn glasses for many years and have never had such a fun positive experience. All staff was friendly, organized and very knowledgeable. Facility is super …
Dr. Vo and the entire support team were very professional, prompt, courteous and accommodating. Their office is aesthetically appealing and all equipment state-of-the-art. Being new to Texas, this was an excellent choice and will be my preferred practice for future visits…well done!
DR Britt has new Eye Doctor there named Dr Laura and she’s very insightful and personable and makes you feel like you have known her forever and comfortable and the whole staff was very kind and helpful too… 5 STARS ⭐️⭐️⭐️⭐️⭐️
First time visiting this doctors office and did not have the best experience. They did a great job of being able to book me in for an appointment asap since I had an uncomfortable eye issue. The doctor I saw was super sweet but …
I took my daughter here for an updated contact and glasses prescription. She had been out of state for 18 months and was desperate for new glasses and contacts. She was only home for 2 weeks before leaving home again for out of state …
Lovely offices! Everyone properly followed recommended Covid-19 safety guidelines. Thank you, to all the Dr.s & staff. Got a thorough eye exam, Dr. & staff were very patient & friendly. My husband & I have definitely found a home for our Eyecare needs. ♥️
Started with Eyecare Rockwall last year at my annual check. Was quite impressed in that I was offered some real help for an issue I had for years. Key Whitman could never help me. Eyecare’s solution worked well. Recently had an emergency situation and they got me in immediately. Very appreciative of Eyecare Rockwall.
I’ve always been impressed by the kindness and professionalism of the entire office, from check in to purchasing glasses. Dr. Britt always gets my prescription right and I appreciate her being thorough with the health of my eyes. She’s been my eye doctor for years. Thank you all!
This was the best professional eye exam that have encountered since my last eye doctor. Which he retired 5 years ago. Dr Laura Wiese is very precise and caring about your eyes. Thumbs up!
I waited 3 months to get in to see Dr. Britt and it was well worth it. She was so thorough in her assessment and evaluation of my eyes. The staff was courteous and helpful.
Paisley or however you spell her name at the front desk is rude and has a bad attitude. I have always thought this as a returning patient with the small comments she makes or how short she is on the phone, but I always brushed it off. But …
I’m SO glad we chose to come here!! AMAZING🤩customer service did GREAT with my 9 year old son!! The Dr. Was VERY thorough and spent time explaining and answering questions!! Our appointment was one of the last ones of the day and EVERYONE …
This was my first visit with Dr. Laura. She was very thorough/concise in explaining the changes in my vision. I left feeling very confident and pleased to have her as my optometrist.
Dr. Britt is not only a nice individual but she goes the extra mile to help. This is no longer a common practice in many doctor’s offices. I have a difficult case and she has consistently shown nothing but understanding. I really appreciate that.
Eyecare in Rockwall is wonderful. Everyone are so helpful, pleasant, and knowledgeable. Dr. Holly is awesome. She really cares for her patients! I’ve been with her for 16 years!
I had a very positive experience. From scheduling my appointment to the friendly reception staff, and all the informative staff to Dr. Burcham. All are very professional and courteous. I will recommend Eyecare Rockwall to all my friends and family.
This is a very professional staff and Doctors at EyeCare Rockwall. They gave me a variety of choices for my contact lenses… I had no clue there is a hybrid multi focal lense… it is terrific- I can see much better! Thank you!!! I’ll be back!!
From walking in to the clinic. The staff was very friendly and helpful. The waiting area was clean and very stylish.The wait was very short especially since I was a new patient and last minute call with an eye injury. They accommodated for …
The staff and assistants were amazing…. friendly, efficient, and very professional. Dr, Vo was very thorough in her exam, as well as very personable. And the gentleman who helped me with my glasses selection and fitting was friendly, …
My family has been going to Eyecare Rockwall for years and they never fail to exceed in customer service. They’re all friendly, courteous and professional. I will continue to go to them for my eye are needs.
Dr Britt and her staff are awesome. I have been going to her for YEARS and i assure you, She’s the best. Very thorough, attentive and I adore her personality. Her staff is just as kind as she is. You WONT be disappointed
Dr Britt is always thorough, knowledgeable and professional. I feel she is invested in the eye health of our family. I have personally recommended her to several friends and will continue to feel confident in doing so as I know they will receive the same excellent care that we have had over the years.
Clean, on time and extremely knowledgeable!! Truly best eye exam I have ever had!. I went to order new glasses afterwards and I appreciated that they did not try to up sell me on all the extras. That helpful when my budget is so tight right now.
This was a first time visit to this office. Absolutely a wonderful experience! The place was very pretty and welcoming. Each staff member that I interacted with was friendly, yet professional? It was a clean facility and I felt like they cared about me
The only reason why I didn’t give 5 stars was because it was pretty slow getting in and out. It was a Friday afternoon so I think it was probably time of day. But they were all very nice, welcoming, knowledgeable and made me feel at ease. Listened to what I said as well. Very clean facility too.
We loved going to Eyecare Rockwall. The staff was so friendly and helpful and Dr. Lieu was so wonderful. The facility is very clean and modern. They also have a really great selection of frames and additions to glasses.
This place is best! I was in severe eye pain and they helped me immediately!!! Everything and everyone was a blessing. I have been going to Dr Britt for around 23-24 years and wouldn’t go anywhere else due to the special care and their expertise and happy attitudes. Should be a 10 star on this to give them!
Always love coming here for eye exams and glasses! The doctors & staff are all so friendly. Adam was super calm, patient, & helpful in making sure everything was ok with picking out glasses, using our insurance, & making it all a smooth process.
Dr. Holly Britt is the Best! Professional, Personal and Understanding! Takes her time to listen to concerns. Her staff is very efficient, friendly and knowledgeable. I would recommend Eyecare Rockwall 100%
Just tried to book an appt as a new customer. I have insurance (CIGNA) but the vision coverage is through VSP. When booking the appointment, Paisley requested the “unique number” for my VCP coverage. I told her I didn’t have it handy. …
Just got off the phone with front desk to book 2 new patient appointments and the receptionist was cold and had poor phone etiquette. I told her politely that I am no longer interested in receiving services from Eyecare Rockwall due to her …
I have been seeing Dr. Brittany for several years and I have gotten exceptionally great care. She has a great staff working for and with her. From the moment you enter the door, you are made to feel comfortable. Everyone is so helpful …
I had an appointment today with Dr Tran for my 4 year old daughter that’s never been to the optician before. Dr Tran was so patient and totally put my daughter at ease. Her bedside manner so to speak was fabulous. The assistant that did all …
Dr. Wiese and staff are very professional, courteous, and friendly. They take the time to explain everything they are doing. I highly recommend Dr. Wiese!
Dr. Britt is so wonderful and truly cares about you and your health. She and her team are thorough and go above and beyond getting you the best care, products and expert advice for your eyes. You can Trust her with your eyes.
Sarah was terrific! She was efficient and quick when performing the air burst test for glaucoma as well as the other preliminary testing. Dr Laura Weiss has a wonderful personality and is so knowledgeable and thorough in the exam. She made me feel at ease and took time to explain the process as we went along.
Every single person I dealt with was extremely kind, and professional. I will be recommending Eyecare Rockwall to anyone I know that needs glasses or contacts.
Very professional and prompt. I was in and out quickly but not rushed. Everything was explained to me and everyone was very pleasant. I highly recommend them.
Love this place. Everyone is super nice, efficient, and helpful. This is my third or fourth visit in the 5 years we have lived in Rockwall. I haven’t gone anywhere else once I found them.
Probably the best experience I’ve ever had with an annual checkup! Everyone was expedient and professional. I was in and out and had all the information I needed and never waited more than a couple minutes.
My 3 year old had her first eye appointment and they were great with her. Patient and understanding. The doctor explained everything comprehensively and took her time. Great experience.
We are so thankful to have found an office and staff that we love and feel cared for in. Thanks to the whole team for taking the Joseph Fam in as new patients this year! 💖 …
This practice is in a beautiful building. Very modern, warm, clean and inviting. The staff is very friendly and helpful. Appointment started on time and was efficient without feeling rushed at all. All technicians knew their jobs and …
Excellent experience! The staff were fast and friendly. The doctor was very thorough and explanatory. They have a wide selection of frames and are very reasonably priced. They have a nice drinking water fountain. I’ll definitely be a patient for a long time to come!
Dr. Holly Britt and her team at EyeCare Rockwall always give me and my family kind, detailed and professional eye care services. We wouldn’t go anywhere else. ❤️👍 🤓😎 …
Our family was referred to this office many years ago to see Dr. Holly Britt. She was very thorough and so pleasant. But over the years it became hard to get an appt with her (I’m guessing because everyone else likes her as much as we …
First time to see Dr. Laura Wiese. Very impressed! So professional and friendly and thorough. Her assistant Joseph was great as well. Highly recommend.
This is a great place! The staff is friendly and efficient. Truly, Dr. Laura Wiese is awesome! She is very personable and she is brilliant. She graduated Summa Cum Laude with her bachelor of science degree. She also graduated Summa Cum …
Excellent customer service and the physician was fantastic. He let my kids look at my eyes through the microscope… he didn’t have to take the time to do that but he did. This is why we love EyeCare of Rockwall!
Awesome group — thorough technicians. The doctors double check while testing to ensure best possible results whether contacts or glasses. Highly recommend. Thank you Dr. Laura for todays visit!
I recently went in to Rockwall Eyecare for a “sick appointment“ (not a yearly eye exam). I thought I had an eye infection. Turns out it was just allergies. Dr. Moulder was friendly, patient, and kind. He thoroughly explained things to me …
Very professional, clean,and quick. They had all the modern machines for a more thorough exam which makes me feel confident. Very friendly. They say a real review will always find a negative. Well,not me.
We were new customers seeing Dr Moulder today; it was a great experience. The receptionists were kind. Dr. Moulder was great. The ladies at the eye glass station were knowledgeable and attentive.
I have been doing business with Eyecare of Rockwall since about 2017. I have never had any issues with them and have been a returning customer for nearly 6 years or so. I was invoiced (mind you not quoted or estimated) to pay a certain …
Dr Britt and the entire team makes it a pleasure. They are the GOLD standard for friendly customer service.
I have worked with Dr Britt for 20+ years and she was always eager to work any issue to my satisfaction.
I was extremely impressed with how well the entire office staff took care of my 5 year old. As a parent who has never had to wear glasses, I wasn’t really sure what to expect at the appointment but Dr. Lieu was fantastic, and so patient. We are certainly glad we chose EyeCare Rockwall for our sons vision needs.
Eyecare Rockwall went above and beyond with their Courteous, professional staff. The Facility is State of the Art and exceeded our expectations for an annual eye exam. Dr. Britt was very informative and went out of her way to make sure we …
Dr. Britt and her entire practice are simply the best! Professional AND caring, throughout. She takes time to get to know her patients and to provide top notch information. And we love Adam in the optical department…he always is courteous, knowledgeable, and professional.
Dr. Britt was AMAZING and informative. From the front desk, nursing staff & the doctors, everyone was kind and helpful. I felt comfortable & learned about my eyes! …
I was amazed how friendly everyone was. From the check in process, to the beautiful young lady who did the testing on my eyes,Then comes in Dr Lieu, so patient and knowledgeable, and kind. She’s a treasure. Then comes Sandra to help me to …
Second annual check up here and this time for myself, husband and two kids (ages 7 & 10). All four of us had our check ups, eyewear selections & purchases, as well as my contact fitting and before/ after exams all done just under 2 hours. …
Nicest cleanest eye care center I have ever visited. Festive with holiday decor and over the top friendly staff. Holly has not only been my doctor forever, she has been a long time friend. Great selection and comfortable atmosphere. In and out with complete and thorough examination with state of the art equipment. Simply the best!!
This place was recommended to me by another clinic for my daughter, who doesn’t know all the letters of the alphabet yet, for her first eye exam. I am glad I was recommended this amazing place. They are great with kids and the exam was …
It has been 4 weeks and we still haven’t received my son’s glasses. Every time I call, I get a different answer about when they will be in. So disappointed. I will not use them again.
Everything was quick and easy. They were even able to replace my lenses in 20 minutes.
Dr. Parks has been my eye doctor for many years and is always prompt, professional, knowledgeable and caring. I highly recommend him.
Amazing service, care, very friendly and very professional. I was very pleased with my experience and will be sure to come back for all my eye care.
Took my 6 year old daughter in for an exam. They were wonderful & patient with her. Very thorough exam & a very nice facility.
Great experience as always. Dr Holly is the best!! I really appreciate the informative care I receive at Eyecare Rockwall.
Clean beautiful office, friendly front staff and technician, Dr. Kate was very attentive and thorough. Overall wonderful experience
My appointment was perfect. I had no wait time and the Dr. Cates was awesome!
Dr. Britt and her staff are all so nice and friendly! Dr. Britt is not just a very good doctor but a great caring person!!!
Dr Parks is the best! He always tries so hard to get the best contact possible for me! I appreciated his professional manner and dedication.
Been seeing Holly Fisher Britt for years! Will always be back for my usual check-up! Wonderful young lady who makes you feel at home! Great knowledge!
Very pleased with the in depth testing/service… I had another Dr appointment close by but ran over and I called to let them know I would be 30minutes late and they still worked me in…. I would recommend this location!
Dr. Britt and her staff are very caring and helpful. The get to know their patients and treat them like family.
Love Dr. Britt! Very professional staff. I did have to wait a little bit, but were very apologetic & kept me informed.
On Time, thorough testing, and personal concern with my sight. Tops in Rockwall.
Love how nice and clean this place was . Customer service was great and love the doctors here . Definitely a great choice . Only wish I’ve been going here a sooner .
Very modern, efficient, well run practice.
Dr. Parks is awesome and very thorough. The Assistant was great as well. They both explained everything as the appointment went along.
Always great friendly staff that take time to listen to you and your concerns even now during this virus they have taken all measures to ensure your safe. Will always use eye care
Great experience and the Doctor and her assistant were very professional and knowledgeable.
Wonderful service. I’ve been to Dr Holly for years and love her! She’s an excellent and caring optometrist
2nd visit there and doctor is still very thorough and attention to detail when explaining diagnosis. I didn’t feel she rushed the visit. I actually felt she took her time.
Love this place! I’ve been seen here as a patient since I first moved to Texas, in 2006, and getting the opportunity to work at an office where I truly believe in the doctors as well as their family values is such a bonus!!
Holly and her team are ready to take care of you and your eyeballs!
Super sweet and answered any questions that came her way. Might be another reason why I don’t mind paying out of network rates.
Dr. Parks is awesome all the staff there is awesome everyone is friendly and they make sure you are happy and satisfied with your prescriptions and they’re very good with helping me find the correct frames if you’re wearing glasses love them I recommend them to all
I’m always well taken care of . ❤️
I enjoyed my visit at Eyecare Rockwall. The staff were all engaging and friendly. The office was very clean. I will be coming back for sure!
I have been wearing glasses for 60 years, they are very punctual and the friendliness and most knowledgeable people I have ever worked with
I’ve been going to a Eyecare Rockwall for 3 years ever since I moved to Texas. Always love the experience! Will definitely recommend!
Very clean, very professional. I’ve used corrective lenses for about 15 years, and this is one of the best experiences I’ve had. Will be going back
Consistent excellent and personable eye care from Doctor Britt. I’ve gone to her for my years and strongly recommend Eyecare Rockwall.
Everyone is Really friendly and polite
I had an emergency problem with my left eye. Rockwall Eyecare got me in within an hour and got me out in about 30 minutes. Then they got me referred to a specialist the same day. I could not ask for a better response!
Very nice facility, very friendly people and great service. I have had appointments with Dr. Britt and Dr. Park. Both were very attentive to my needs and were very thorough in their work.
Great practice. Friendly staff, beautiful office, convenient hours, how can you go wrong? Dr. Zinser is so friendly and helpful. I highly recommend.
Very pleasant and professional staff. They are quick and efficient. Best eye care facility I have ever been to.
Super nice people are ready to help and answer questions. I had a unique case but that didn’t curtail the help I received.
Dr. Britt is wonderful!
Great office, super clean very friendly staff! Dr. Bade was awesome! Would definitely recommend 🙂
Dr Britt is just wonderful with my three girls. She sees our entire family, and we could not be more grateful to have found her!
Very friendly staff and very helpful! Love Dr. Britt! She’s so personable and friendly and makes you feel like you’re part of the family!
Dr. Poyner checked my eyes and did not rush the eye exam visit. Very sweet and professional eye doctor. The office staff are friendly and greets everyone with a smile.
Always a great experience! Friendly staff. Great doctors. Smooth process from start to finish!!!
Great experience. Very thorough. Took time to answer all of our questions and help us through first tome glasses. Highly recommend
Professional and top rate staff. I have beginning stages of cataracts and had RK in the early 90’s. All kinds of issues. Before could only wear those rigid gas permeable lenses which to be are misery, ive been basically walking around …
Friendly and efficient…always a pleasant experience
I can’t say enough about Dr. Cates. My daughter went in very nervous and left excited about her treatment plan. We’re so thankful to have options outside of Dallas.
I 10/10 recommended this office. Staff. Everybody is so nice and helpful and this was my first time coming in and will definitely come back and recommend them to family and friends.
This was my first visit to this group. Everyone at this facility was very friendly. Dr Wiese was wonderful. She took the time to listen to my concerns.
Top marks are given to the entire staff from the time you are greeted by the receptionist, then for the first round of testing by an associate and the exam by Doctor Patrick Parks. Very thorough and professional, never rushed. Five star service at Rockwall EyeCare. Cliff Martin
I was experiencing vision issues after being hospitalized. Dr. Britt and Dr. Baden took excellent care of me and the staff was friendly and efficient.
The staff was very friendly and the office was nice, new and clean. Dr. Wiese was very nice and they got me in and out in less than an hour. Very professional!
Doctors and staff are so caring and always makes my visits great!
I would not go anywhere else and would recommend Eyecare to all ages!
Staff behaved in a very professional manner while maintaining proper Covid protocols. They were able to accommodate my special needs without making me feel I was imposing on them.
I have been a patient with Dr. Britt for decades. The new facility is beautiful. The staff is amazing. Dr. Britt is professional, warm, welcoming and knowledgeable.
Staff was very friendly. Got in 10 minutes before my appointment. Overall great customer experience!
The staff are very professional and courteous. The Doc takes time with the exam to ensure the best options are provided. Highly recommended.
Rockwall Eyecare is wonderful. Every member of the staff is friendly, caring, and knowledgeable. Their dedication to patient safety during this Pandemic is also very reassuring.
I scheduled an appointment for me for today after taking my daughter for her appointment a couple of days ago. I scheduled it for 4 pm, took off work at 3 to make it on time and when I got there 10 minutes early the girl at the front told …
Drs. and staff are always very professional and friendly. Examinations are always though. Explanations are complete and easy to understand. Highly recommend!
I met with my eye doctor this morning for my yearly eye exam this year 2019. I have been wearing eye glasses with mono vision for the last 4 years which help me focus a lot working on computers and laptops when working out on the field. …
Great visit, as always! Highly recommend!! Staff very professional. Efficient! Travel from out of town to go here. Trust their care.
Ambiance warm and friendly, staff has customer service down to a tee. Doctor was thorough and I left feeling very satisfied with my care.
My family has been going here for several years now. Dr. Parks has been very gentle and informative when it comes to my eyes. My girls enjoy going here and seeing Dr Parks and Dr Britt. Awesome work everyone
Beautiful, comfortable facility. Was greeted warmly. Dr Britt was so kind, very professional, engaging. I will call this visit 5 stars.
Had a great visit at this location. Wait time for an appointment was minimal and everyone was very nice and professional! Would recommend.
Dr, Britt cared for me after my eye surgery. She is a very caring person. In fact her entire staff and associates care for each patient.
Great place! Everyone did a great job with my daughter who has always hated the eye Dr. But, after today she said it was fantastic and asked if we can always go here and no where else!
I had severe irritation in my eye and was able to describe my symptoms over the phone with them. They were able to see me the SAME DAY despite being booked a month out! I really can’t say enough about the immediate care I received and I wont be going anywhere else. Thank You! Eye Care Rockwall
Wonderful doctors and facility. Very courteous and professional. Plus, I have not experienced much of a wait time over the 2 years I have been a patient. Class act!
Excellent place: I had an appointment along with my three children today and I was very happy on how quick we were in and out and how the eye doctor explained everything from start to finish. Special thanks to the gentleman who assisted me …
Dr. Fisher Britt is AWESOME! Her staff is friendly and very professional. Always going out of their way to make my glasses look good.
I was treated very well by all the staff and Dr at your eye care center. I’m anxious to get my new glasses. Your center was clean and neat.
Everyone was very pleasant and professional. They were quick yet thorough with the examination. My daughter was able to even get her glasses the same day.
GREAT staff and doctor at Rockwall Eyecare! After a less than satisfactory visit at another eyecare location (thinking I would save a few $$), it was nice to get back to one that I knew would take such great care of my eyes and get my …
Everyone here is very professional, friendly and helpful. Dr. Britt extremely personable and thorough. So happy i am a patient here. Better than anywhere else I have ever been!! Thanks to all!!
Friendly and courteous staff. Techs were fast and efficient. Dr. Wiese was personable, knowledgeable and caring. She kept me informed and gladly answered my questions. Highly recommended.
Very friendly and professional staff. Exam was done in a very short time. They are the best which is why I’ve been using them for 20 years!
I love my eye dr. and her staff! I would never go anywhere else for my eye care!
All the staff are very friendly and helpful. First time to see Dr. Vo and she was amazing. I have some eye issues. She took the time to discuss this with me and offer solutions. I would definitely recommend Dr. Vo at Eyecare of Rockwall.
Staff was very friendly, very clean and sanitized work area. Check in was prompt and did well making sure me and other people were social distancing. Dr.Vo seen me and was Kind and understanding. The young lady who took my pre-screening was pleasant. Would recommend to anyone unsure. Staffed answered my questions in a timely manner.
I brought my 2 year old to see Dr. Cates. I was expecting it to be tough since 2 year olds aren’t cooperative. The process was easy and I was impressed with Dr. Cates. She was very patient and put my mind at ease. I will be bringing my infant in to see her soon. The office is nice and clean, has a good flow, and wait time is short.
Dr. Moulder did an excellent job- very professional and personable.
Dr. Britt is marvelous. She is attentive and patient while finding the perfect fit for contacts. She really cares about the health of my eyes.
Office clean, staff organized and working to keep everyone safe. Dr. Britt amazing, always. Your eye health is her number 1 priority.
They go above and beyond when it comes to your eye care needs! They also have extremely competitive prices on frames and lenses. Way cheaper than pearl vision! They’ve cared for my family’s vision for over 3 years and we couldn’t be happier.
What a joke, they could not figure out how to bill my insurance properly. Staff was then incredibly rude and unprofessional. Total waste of my time and money.
Dr. Britt is extremely knowledgeable. She takes the time to thoroughly exam your eyes and to explain everything to you. I will always trust my eyes to her personal, professional, and friendly expertise.
The staff and Dr’s at Eyecare Rockwall are the absolute best. I’ve seen Dr Holly Brit for approximately 10 years. I could not be happier with their care,
Great service, really nice office. Thank you!
I am new to Rockwall and was a new patient. I came to get a new pair of glasses as well as a prescription for contacts. After a 2 hour appt I left with neither. As a matter of fact I did not get fitted for contacts nor even look at new …
I went here for a contact lens prescription. I stated that I lost my glasses and my contacts had ran out. this causes me severe headaches. I made the appointment in June, I was unable to get in until mid July. I went in and got the …
Great experience! Friendly and professional staff. Dr. Holly gave us her full attention! Really nice waiting room and display area. My son had his new glasses that same day!!
Very friendly staff. They take customer service seriously and make you feel like more than just a number! Dr. Poyner was great; especially after taking care of a problem that other doctors seemed to blow off. Definitely recommend!
Drs. Britt & Park are both very thorough, and personable. They take the time to fully listen to your questions before providing a complete and concise answer. I have been trusting them with my eye care for a handful of years and fully intend to do so for as long as possible!
My first time here and first time to be getting contacts. I want to say I was a bit nervous, and this eyecare made my experience outstanding. They stayed with me, and taught me everything I need to know about the in and outs of wearing …
Everything about Eyecare Rockwall from being on time to top of the line care. Can’t say enough good things about Dr Britt and her staff! Highly recommended!
If we could give 10 stars, I would!! Ava absolutely loved Dr. Cates and her staff! Excellent bed side manner! Bring your little ones here, you won’t be disappointed.
I’ve had my appointment for a month as a new patient. I called and checked twice with the office to make sure that my insurance would cover and was re-assured both times that it would. After taking off work this morning to go to the …
I absolutely adore everyone in this office! From the front desk to the techs to the opticians you ALL rock! Everyone is always so sweet and fun and so attentive. Hands down would never got anywhere else In Rockwall 💙 Mrs.Bean loves you all!! …
I’ve been going to Eyecare Rockwall for 10 years & have always received the best treatment. I have recommended Eyecare Rockwall to friends because of my trust in them.
Very safe offices for covid-19, and good procedures. Excellent one-stop place for your eye care needs. You don’t have to go running around town to get what you need. It is all there. Very qualified doctors and support staff.
Very kind people, was my first time going to the eye doctor in a while and my first time needing glasses but they explained everything well to me and I feel like I’m getting the best.
From the moment I step in to leaving, friendly staff greets me, I have a thorough evaluation, Dr. Britt could not be more professional, thoughtful, and personable, and the eyeglass staff is very accommodating. I know Dr. Britt is aware of my eye-related risk factors, she is proactive, and I am in expert hands.
Everyone was so friendly and great to work with. They clearly explained everything they were doing as they were doing it, encouraged me to ask questions, really listened to what I had to say, and addressed all of my concerns. Will definitely be coming back here.
Took my dad as his Dr moved to Frisco, since he stays with me it was convenient to go there. Dr. Parks and staff were very professional and friendly. My dad speaks very broken English so I go with him to help him. He was hesitant to go, …
Great place to get eye care! The doctors are great, the staff is top-notch, and visit was quick and thorough. I can’t recommend them enough!
Great experience all the way around! This was my 7 year old daughter’s first experience with an eye exam by an optometrist. I highly recommend if you have kiddos need of an eye exam/glasses. They were so patient and professional!
First time there, the staff was so nice and Dr. Vo was great. They listened to what my needs are and worked to make sure they were all covered. Next, I was walked over and introduced to the nicest young lady that helped me pick out the best frames for my style and personality. The whole experience was wonderful.
**Edited: 11/8/16; I changed my rating from 2 to 3 stars because Dr. Parks contacted me right away to address my concerns. He recognized my complaints had merit. And he reassured me the staff would work on improving their communication …
I had the best eye exam and experience I have ever had at Rockwall Eyecare. The office is beautiful, the staff is extremely friendly, professional, and curtious. My eye exam with Dr. Britt was incredibly thorough, and my experience with her was wonderful. I highly highly recommend Rockwall Eyecare!
Dr. Britt and her staff are top notch!! . Being a nurse I know the importance of having a good staff and I can’t say enough about how awesome they were. Dr. Britt is marvelous! I haven’t seen 20/20 in contacts for YEARS! But after my visit today I can’t say that anymore. 20/20!!!
Wonderful clean facility, very efficient processes, friendly staff, everything was explained in a way we could easily understand. I have been going to eye doctors almost my entire life and this is hands down one of the best. Would highly recommend!!
All in all a great experience, the staff is all smiles and always so welcoming !
I have been seeing Dr. Britt for more than ten years. I have entrusted her with the eye care of my family. She is amazing and her staff and associates are wonderful as well. Always on time, always efficient, always spot on.
I have been seeing Dr. Britt for about 15 years. Dr Britt and her staff have always been more than accommodating, helpful and professional. Her technicians are extremely knowledgeable, polite and efficient. She runs a great operation there.
I absolutely love this place. Dr. Britt is excellent and personable. She spends time with you & really listens to your concerns. Eric on the optical area is the same way!! And the entire staff is very friendly and understanding. Wouldn’t go anywhere else.
This was my first with visit with Dr. Britt. She and her staff were very pleasant with great bedside manner and easy to work. Dr. Britt, was very personable.
The facility was beautiful and extremely clean. So happy to have found Dr. Britt!
Dr. Cates and her team at Eyecare Rockwall are absolutely amazing!! My son has worn glasses for almost 4 years and now that he’s in multiple contact sports, it was time we considered contacts. Dr. Cates and her optometric assistants were …
Dr. Holly Fisher Britt provides excellent care. She and her team demonstrate professional expertise and concern for their patients. I first met Dr. Britt when she was volunteering her services at an eye clinic for children who couldn’t afford to pay. People who give back to their communities are those I want to claim.
Great experience. Dr Cates and the entire staff were awesome. I experienced a lot of problems with my last prescription – it was just never quite right. I expressed my concerns to Dr Cates, she listened & offered some options. Well as soon …
Dr. Britt saw me immediately when I walked in without an appointment after getting a medical grade cleaning product in my eye. All the staff were very friendly, attentive, and quick to help me. I previously went to a different eye doctor, but I intend to continue to come here for any future eye appointments/issues.
The staff was Awesome!!! They really care about their patients and gracefully executed appointment. Covid-19 procedures were taken very seriously and I felt very safe. I highly recommend this office for all eye care needs. Dr. Weise was outstanding.
First visit with Dr. Holly Britt and I couldn’t be happier. Very thorough exam, she listened to me and explained things to me in layman’s terms so I understood. Pleasant staff, quick and efficient and great new office space, quite …
Been seeing Dr Britt for many years now. Once I found her I never looked for another eye doctor. She is super sweet and friendly and very knowledgeable. …
Dr Britt is the best optometrist we have ever had. She found a slight amount of astigmatism that no one else was able to find. And now I can see better than I have in many years. She won’t quit until your vision is perfect. And she has a great staff. No reason to go anywhere else.
The doctors were great, but the front ladies did not setup my follow up appointment Monday, went Friday and they still didn’t setup the appointment and I had to set it up myself. The first ladies where bad answering when I was trying to setup the appointment.
Amazing experience! I didn’t realize I came in the wrong Monday but Dr. Parks thankfully squeezed me in. All staff members were also polite and professional! I had two people helping me pick out glasses, seriously treated like royalty. The …
Dr. Britt is a brilliant optometrist, she has kind, courteous, and professional staff, and the atmosphere is very comfortable. She’s been helping me to see my best for a few years now. I switched from a very expensive, highly recommended …
Beautiful office, and very friendly staff. Dr. Parks was very nice, and answered all of my questions, even clarified, in detail, a few things that I didn’t understand, or was mistold by previous optometrist. Ive been in glasses for 15 …
Every one is kind and professional. Dr Britt is always up on the latest in eye care and provides a range of options in eyewear, including the most current technology to have you seeing the best. My family has been seeing her for over 21 years and my kids grew up in her care. We wouldn’t see anyone else.
My Father in law, my Hubby and I all came in today for a much needed eye exam. Our visit could NOT have gone any better. From beginning to end, our experience was great. It was the first time in a long time that we felt as though our exam …
We’ve been going to Rockwall Eyecare and Dr Britt for 10 years maybe? Our family saw two other drs prior to Dr Britt and it just wasn’t an overall good fit for us. The entire family sees Dr Britt and we couldn’t be any happier. Dr Britt and …
Great initial appointment at Eyecare Rockwall! They got me in very quickly. Dr. Laura was great at explaining everything to me, and staff was very helpful.
I highly recommend eyecare Rockwall. The staff is very friendly and helpful and Dr. Parks is very thorough. This didn’t feel like a “here’s your prescription, see you next year” appointment. I felt like the health of my eye was examined in detail. I have astigmatism and other underlying issues so it was great to feel taken care of.
Went there for a yearly contact eye eye exam in August. Paid what they asked every visit and now in November I am getting a bill for $110. They said they did 2 exams. I had contact lenses for 30 plus years and never in my life been changed for 2 exams. This is a rip off…
I had to see an eye doctor quickly due to a medical problem, the front office staff was friendly and quick in asking other staff to get me in to see a doctor ASAP. Dr. Parks was wonderful, helping me to understand everything he was testing …
Went in for an emergency appointment due to being struck in the eye with yard debris. They had me seen an hour after setting the appointment and in and out in 20 minutes. Really saved the day since my regular eye doctor is closed on …
I love using Dr Wiese for my eye doctor. She is so thorough, takes time explaining what is exactly wrong and has great bed side manners! She’s really great! Thank you for all you do!!
If I could give EyeCare Rockwall 10 stars I would! Dr. Tran is the absolute best! She has worked with me diligently with trying to fit me with the correct contacts and has been so patient, kind, understanding and professional throughout …
This place is ABSOLUTELY MARVELOUS! Dr. Britt has been my optometrist for years, and for good reason. The atmosphere is both comfortable and professional. She and the staff have always treated me as if I were their only customer. I always …
I love how I get in before or right at my appointment time. I never have to wait and they are always great at getting to the point and not dragging out the appointment longer then it needs to be. Staff is always nice and swift workers. This …
Dr Laura is kind, thiutful and a great Doctor.
The doctors and staff are constantly professional, courteous and knowledgeable.
Chose this office due to such great reviews and suggested my father come here. We are new to the area. He wasn’t disappointed! Beautiful and sleek office! Very nice staff. Dr. Cates was very thorough with my son’s (10 yr old and nervous!) …
My wife and I just had our annual eye exams here. All the folks were skilled, knowledgeable, courteous, and kind. Dr. Parks was the best D.O. I have ever experienced. Definitely our new eye care providers!
Took my 6month old to see Dr.Cates today and she was amazing with him. Front desk staff was nice and check in process was quick and easy. Very beautiful and clean office. Definitely will be coming back for my other son to see her as well.
The entire visit was a wonderful experience. My exam was thorough and situations concerning my eyes were explained to me without me having to ask.
The selection of quality frames was vast and I recieved good advise without any pressure.
A to Z was a great experience. The new facility is breath taking upon entrance. Front desk staff was helpful and friendly, and Dr. Dvorak was very friendly, thorough and knowledgeable. Very much takes the time to explain all of the options …
I don’t usually leave reviews but for some reason I feel compelled to after my appointment at Eyecare Rockwall today. …
One of the best eye care places I have ever been to. Listened to my needs, and got me some contacts that were better suited to my eyes than the previous ones. I will use them as long as I am in the Rockwall area.
I went there today because of eye pressure issues, and they made me feel right at home. The staff was super nice, clean office and they helped figure out my eye issue. Thanks so much!!!! I will recommend y’all to the people I know.
I recently went to Rockwall Eye Care for the first time and had a great experience with Dr. Vo. The staff were all very friendly and polite and helped walk me through everything. The office also has a large selection of glasses and contacts and will help you find what you want. I will absolutely be bringing my brothers here as well.
I was in today and saw Dr. Wiese. She was very thorough and kind. She listened to everything I said and asked plenty of questions. Her staff was so kind. I barely waited long at all. The optical staff helped me find a pair of glasses, and …
Rockwall Eyecare is the best! They take good care of their patients! They have gone above care and safety in these trying days to keep us safe and well. They all are wearing masks, requiring their clients also wear masks. They sanitize …
I had my first visit with Dr. VO and she was great. The office staff is very friendly. The staff assisting me to pick out contacts and frames was extremely knowledgeable, friendly and amazing. I’d definitely recommend this Eyecare.
The amazing staff of Eyecare Rockwall continues to deliver high quality eye care with a caring touch. My entire extended family has been patients of Dr. Britt’s for well over a decade. This is the ONLY place to go for eye care in Rockwall and the surrounding area!
Excellent service! Loved Dr. Lieu and all the associates that helped me get new contacts and glasses. Wonderful caring people!
Went in being a new patient without an appointment due to my eye being in so much pain and really swollen and red, the workers there were so nice and patient and just very comforting. I was in and out within 15 mins and Dr Wiesel was great …
I was very impressed from the time I walked in the door till I left very professional very clean very friendly overall just very happy with the service I received. Not only was I treated better than ever and everything explain to me better …
I had a routine I exam here , they gave me a prescription in which I had filled there and bought the glasses when I got them back they did absolutely nothing I had no difference in eyesight and when I return them within 30 days they gave me …
Beautiful office, great selection of contact lens brands & eyeglass frame brands. I visited during Covid and they followed proper procedures regarding temperature checks, sanitation, and social distancing. I saw Dr. Weise and she was outstanding. All-in-all it was a wonderful experience and I will be returning again next year.
Best eye exam I have ever had, and I have actually worked in the optical field for years. I have met Dr. Britt in the past and I know patients love her. I saw Dr. Parks and he was wonderful! Very knowledgeable and thorough. I am seeing …
Positives – Appointment times within a week, staff is gracious and friendly. Eye center is trying their best to get the lenses to work. Dr and staff working with me to make things correct. …
Eyecare of Rockwall is great. Pleasant staff. Very knowledgeable and forthcoming with what to expect from every test they performed. Joseph did an exceptional job. Dr Cates was very nice. She took her time to make sure my prescription was exactly what I needed. My family and I will always come here.
Dr. Bertram and her team were amazing. Great service and great care! Been here 2 in the last couple of years will continue coming here for a while. Thank you
I thoroughly enjoyed my eye exam experience at Rockwall Eyecare. The staff was attentive and professional. I so appreciated Dr. Laura Wiese’s personable courtesy and professionalism. The front office and room was visibly clean and sterilized. Great location! I have found my Eyecare doctor!
I appreciate how attentive all the staff were; from the front desk, to the medical assistant, the doctor, and the optician. A totally excellent experience throughout. Definitely they have an “eye” for professionalism and customer service!
I love their customer-centric needs and help attitude at every level of service. Dr. Britt explains things in understandable terms and concepts. The frame guys that helped me were great – Adam and Eric. It was Dr. Britt who asked why I …
They don’t accept a lot of insurance providers, but the doctors are all exceptional.
I usually don’t review doctor’s. However the whole experience was amazing. I’ve worn glasses for many years and have never had such a fun positive experience. All staff was friendly, organized and very knowledgeable. Facility is super …
Dr. Vo and the entire support team were very professional, prompt, courteous and accommodating. Their office is aesthetically appealing and all equipment state-of-the-art. Being new to Texas, this was an excellent choice and will be my preferred practice for future visits…well done!
Eye Care Rockwall is great. You get a very thorough exam and not rushed. Dr. Holly Fisher Brit is awesome as well as the entire staff!
DR Britt has new Eye Doctor there named Dr Laura and she’s very insightful and personable and makes you feel like you have known her forever and comfortable and the whole staff was very kind and helpful too… 5 STARS ⭐️⭐️⭐️⭐️⭐️
First time visiting this doctors office and did not have the best experience. They did a great job of being able to book me in for an appointment asap since I had an uncomfortable eye issue. The doctor I saw was super sweet but …
I took my daughter here for an updated contact and glasses prescription. She had been out of state for 18 months and was desperate for new glasses and contacts. She was only home for 2 weeks before leaving home again for out of state …
Lovely offices! Everyone properly followed recommended Covid-19 safety guidelines. Thank you, to all the Dr.s & staff. Got a thorough eye exam, Dr. & staff were very patient & friendly. My husband & I have definitely found a home for our Eyecare needs. ♥️
Started with Eyecare Rockwall last year at my annual check. Was quite impressed in that I was offered some real help for an issue I had for years. Key Whitman could never help me. Eyecare’s solution worked well. Recently had an emergency situation and they got me in immediately. Very appreciative of Eyecare Rockwall.
I’ve always been impressed by the kindness and professionalism of the entire office, from check in to purchasing glasses. Dr. Britt always gets my prescription right and I appreciate her being thorough with the health of my eyes. She’s been my eye doctor for years. Thank you all!
This was the best professional eye exam that have encountered since my last eye doctor. Which he retired 5 years ago. Dr Laura Wiese is very precise and caring about your eyes. Thumbs up!
I waited 3 months to get in to see Dr. Britt and it was well worth it. She was so thorough in her assessment and evaluation of my eyes. The staff was courteous and helpful.
Paisley or however you spell her name at the front desk is rude and has a bad attitude. I have always thought this as a returning patient with the small comments she makes or how short she is on the phone, but I always brushed it off. But …
I’m SO glad we chose to come here!! AMAZING🤩customer service did GREAT with my 9 year old son!! The Dr. Was VERY thorough and spent time explaining and answering questions!! Our appointment was one of the last ones of the day and EVERYONE …
This was my first visit with Dr. Laura. She was very thorough/concise in explaining the changes in my vision. I left feeling very confident and pleased to have her as my optometrist.
Dr. Britt is not only a nice individual but she goes the extra mile to help. This is no longer a common practice in many doctor’s offices. I have a difficult case and she has consistently shown nothing but understanding. I really appreciate that.
They are very friendly and helpful. They will go above and beyond to make sure you are comfortable with your glasses and contacts.
Eyecare in Rockwall is wonderful. Everyone are so helpful, pleasant, and knowledgeable. Dr. Holly is awesome. She really cares for her patients! I’ve been with her for 16 years!
I had a very positive experience. From scheduling my appointment to the friendly reception staff, and all the informative staff to Dr. Burcham. All are very professional and courteous. I will recommend Eyecare Rockwall to all my friends and family.
Dr. Wiese is phenomenal, she takes time and answers any questions! So glad I made the change!
This is a very professional staff and Doctors at EyeCare Rockwall. They gave me a variety of choices for my contact lenses… I had no clue there is a hybrid multi focal lense… it is terrific- I can see much better! Thank you!!! I’ll be back!!
From walking in to the clinic. The staff was very friendly and helpful. The waiting area was clean and very stylish.The wait was very short especially since I was a new patient and last minute call with an eye injury. They accommodated for …
The staff and assistants were amazing…. friendly, efficient, and very professional. Dr, Vo was very thorough in her exam, as well as very personable. And the gentleman who helped me with my glasses selection and fitting was friendly, …
My family has been going to Eyecare Rockwall for years and they never fail to exceed in customer service. They’re all friendly, courteous and professional. I will continue to go to them for my eye are needs.
Dr Britt and her staff are awesome. I have been going to her for YEARS and i assure you, She’s the best. Very thorough, attentive and I adore her personality. Her staff is just as kind as she is. You WONT be disappointed
Dr Britt is always thorough, knowledgeable and professional. I feel she is invested in the eye health of our family. I have personally recommended her to several friends and will continue to feel confident in doing so as I know they will receive the same excellent care that we have had over the years.
It quick and very helpful. Understood all commit about my eye test
Clean, on time and extremely knowledgeable!! Truly best eye exam I have ever had!. I went to order new glasses afterwards and I appreciated that they did not try to up sell me on all the extras. That helpful when my budget is so tight right now.
Everyone is always so kind, in a great happy mood & very helpful! I think prices are GREAT – but I do have VSP
This was a first time visit to this office. Absolutely a wonderful experience! The place was very pretty and welcoming. Each staff member that I interacted with was friendly, yet professional? It was a clean facility and I felt like they cared about me
The only reason why I didn’t give 5 stars was because it was pretty slow getting in and out. It was a Friday afternoon so I think it was probably time of day. But they were all very nice, welcoming, knowledgeable and made me feel at ease. Listened to what I said as well. Very clean facility too.
Excellent, one stop shop! Beautiful office. Staff very professional, knowledgeable, friendly and helpful.
We loved going to Eyecare Rockwall. The staff was so friendly and helpful and Dr. Lieu was so wonderful. The facility is very clean and modern. They also have a really great selection of frames and additions to glasses.
This place is best! I was in severe eye pain and they helped me immediately!!! Everything and everyone was a blessing. I have been going to Dr Britt for around 23-24 years and wouldn’t go anywhere else due to the special care and their expertise and happy attitudes. Should be a 10 star on this to give them!
Always love coming here for eye exams and glasses! The doctors & staff are all so friendly. Adam was super calm, patient, & helpful in making sure everything was ok with picking out glasses, using our insurance, & making it all a smooth process.
Aubree loves coming to the Eyecare Rockwall! Especially to see miss paislee! We will definitely be back. 😊 …
Dr. Holly Britt is the Best! Professional, Personal and Understanding! Takes her time to listen to concerns. Her staff is very efficient, friendly and knowledgeable. I would recommend Eyecare Rockwall 100%
Best Optometry clinic in town, Dr Wiese and her staff are professional, timely, and simply the greatest. My thanks to Eyecare Rockwall.
Just tried to book an appt as a new customer. I have insurance (CIGNA) but the vision coverage is through VSP. When booking the appointment, Paisley requested the “unique number” for my VCP coverage. I told her I didn’t have it handy. …
Excellent care from eye exam to optical shop! The doctor took the extra time to completely discuss the results.
Just got off the phone with front desk to book 2 new patient appointments and the receptionist was cold and had poor phone etiquette. I told her politely that I am no longer interested in receiving services from Eyecare Rockwall due to her …
I have been seeing Dr. Brittany for several years and I have gotten exceptionally great care. She has a great staff working for and with her. From the moment you enter the door, you are made to feel comfortable. Everyone is so helpful …
I had an appointment today with Dr Tran for my 4 year old daughter that’s never been to the optician before. Dr Tran was so patient and totally put my daughter at ease. Her bedside manner so to speak was fabulous. The assistant that did all …
Dr. Wiese and staff are very professional, courteous, and friendly. They take the time to explain everything they are doing. I highly recommend Dr. Wiese!
Dr. Britt is so wonderful and truly cares about you and your health. She and her team are thorough and go above and beyond getting you the best care, products and expert advice for your eyes. You can Trust her with your eyes.
Sarah was terrific! She was efficient and quick when performing the air burst test for glaucoma as well as the other preliminary testing. Dr Laura Weiss has a wonderful personality and is so knowledgeable and thorough in the exam. She made me feel at ease and took time to explain the process as we went along.
Very thorough eye exam. Everyone is so friendly and will answer all your questions.
In my years of going to Eyecare Rockwall Dr Holly Britt and her team are always professional, efficient, personable, and encouraging.
Every single person I dealt with was extremely kind, and professional. I will be recommending Eyecare Rockwall to anyone I know that needs glasses or contacts.
Professional and friendly staff! Presented options with no pressure to buy a bunch of extras. Dr. Moulder was great!
Very professional. Great first visit answered all my questions. Definitely recommend anyone to go here for your eye care
The doctor is good. The staff is okay, they can be a little more courtesy. My son went to another place because the customer service was rude to him
Very professional and prompt. I was in and out quickly but not rushed. Everything was explained to me and everyone was very pleasant. I highly recommend them.
Love this place. Everyone is super nice, efficient, and helpful. This is my third or fourth visit in the 5 years we have lived in Rockwall. I haven’t gone anywhere else once I found them.
Probably the best experience I’ve ever had with an annual checkup! Everyone was expedient and professional. I was in and out and had all the information I needed and never waited more than a couple minutes.
My 3 year old had her first eye appointment and they were great with her. Patient and understanding. The doctor explained everything comprehensively and took her time. Great experience.
Everyone is so kind and helpful here. They’re clean, timely, and caring. We always have a lovely experience.
We are so thankful to have found an office and staff that we love and feel cared for in. Thanks to the whole team for taking the Joseph Fam in as new patients this year! 💖 …
Made appointment that morning cause I stratched my eye got in same day and had amazing service.. definitely will be going back
This practice is in a beautiful building. Very modern, warm, clean and inviting. The staff is very friendly and helpful. Appointment started on time and was efficient without feeling rushed at all. All technicians knew their jobs and …
Excellent experience! The staff were fast and friendly. The doctor was very thorough and explanatory. They have a wide selection of frames and are very reasonably priced. They have a nice drinking water fountain. I’ll definitely be a patient for a long time to come!
Had a very good experience today. Very friendly staff doctor was amazing very honest and upfront. Definitely will come back again.
Dr. Holly Britt and her team at EyeCare Rockwall always give me and my family kind, detailed and professional eye care services. We wouldn’t go anywhere else. ❤️👍 🤓😎 …
Our family was referred to this office many years ago to see Dr. Holly Britt. She was very thorough and so pleasant. But over the years it became hard to get an appt with her (I’m guessing because everyone else likes her as much as we …
First time to see Dr. Laura Wiese. Very impressed! So professional and friendly and thorough. Her assistant Joseph was great as well. Highly recommend.
This is a great place! The staff is friendly and efficient. Truly, Dr. Laura Wiese is awesome! She is very personable and she is brilliant. She graduated Summa Cum Laude with her bachelor of science degree. She also graduated Summa Cum …
Excellent customer service and the physician was fantastic. He let my kids look at my eyes through the microscope… he didn’t have to take the time to do that but he did. This is why we love EyeCare of Rockwall!
Awesome group — thorough technicians. The doctors double check while testing to ensure best possible results whether contacts or glasses. Highly recommend. Thank you Dr. Laura for todays visit!
I recently went in to Rockwall Eyecare for a “sick appointment“ (not a yearly eye exam). I thought I had an eye infection. Turns out it was just allergies. Dr. Moulder was friendly, patient, and kind. He thoroughly explained things to me …
It was a very pleasant experience. Kenya was great; friendly and very courteous. And I love Dr Wiese. She is just a bright spot in your day!
Very professional, clean,and quick. They had all the modern machines for a more thorough exam which makes me feel confident. Very friendly. They say a real review will always find a negative. Well,not me.
We were new customers seeing Dr Moulder today; it was a great experience. The receptionists were kind. Dr. Moulder was great. The ladies at the eye glass station were knowledgeable and attentive.
I have been doing business with Eyecare of Rockwall since about 2017. I have never had any issues with them and have been a returning customer for nearly 6 years or so. I was invoiced (mind you not quoted or estimated) to pay a certain …
Dr Britt and the entire team makes it a pleasure. They are the GOLD standard for friendly customer service.
I have worked with Dr Britt for 20+ years and she was always eager to work any issue to my satisfaction.
I was extremely impressed with how well the entire office staff took care of my 5 year old. As a parent who has never had to wear glasses, I wasn’t really sure what to expect at the appointment but Dr. Lieu was fantastic, and so patient. We are certainly glad we chose EyeCare Rockwall for our sons vision needs.
Eyecare Rockwall went above and beyond with their Courteous, professional staff. The Facility is State of the Art and exceeded our expectations for an annual eye exam. Dr. Britt was very informative and went out of her way to make sure we …
Dr. Britt and her entire practice are simply the best! Professional AND caring, throughout. She takes time to get to know her patients and to provide top notch information. And we love Adam in the optical department…he always is courteous, knowledgeable, and professional.
Dr. Britt was AMAZING and informative. From the front desk, nursing staff & the doctors, everyone was kind and helpful. I felt comfortable & learned about my eyes! …
I was amazed how friendly everyone was. From the check in process, to the beautiful young lady who did the testing on my eyes,Then comes in Dr Lieu, so patient and knowledgeable, and kind. She’s a treasure. Then comes Sandra to help me to …
Second annual check up here and this time for myself, husband and two kids (ages 7 & 10). All four of us had our check ups, eyewear selections & purchases, as well as my contact fitting and before/ after exams all done just under 2 hours. …
Nicest cleanest eye care center I have ever visited. Festive with holiday decor and over the top friendly staff. Holly has not only been my doctor forever, she has been a long time friend. Great selection and comfortable atmosphere. In and out with complete and thorough examination with state of the art equipment. Simply the best!!
This place was recommended to me by another clinic for my daughter, who doesn’t know all the letters of the alphabet yet, for her first eye exam. I am glad I was recommended this amazing place. They are great with kids and the exam was …