Fairfax Radiological Consultants, P.C. (Business office; no imaging studies)
Fairfax Radiology was established in 1965 and is currently the largest private Radiology practice in the Washington, D.C. Metropolitan Area, … See more
The billing department is terrible and rude. Don’t go here unless you want to have to interact with people that don’t want to do their job and do simple math.
the secretaries are so rude. Im trying to send one paper for the doctor Greenberg and i need the fax. I asked for someone who speak Spanish and the lady said appointment or whatever. So i told her i need the fax and she said “what ,” and she hang up 😒😒😒😒 …
Stay away!!!! Terrible service. On top of that, they have a policy of NOT informing patients about the expected cost of the procedure!!!! You come they do NOT tell you how much it will cost, and then you receive a bill with an outrageous amount to pay.
Habitually over bill and then when you show them that your insurance has paid a bill refuse to refund your money. Do not use them under any circumstance.
Fairfax Radiology has the best consultants. The staff was very courteous especially Dr. Kara Beckner and Dr. Donald Cerva. They not only take very good care of individual patient needs but also their safety, since too much radiation could be fatal.
Completely awful practice. Dealt with the most incompetent billing staff that will not help you aside from talking in double speak and charging you incorrectly. Do not go here. You WILL be charged incorrectly. The billing staff is hilariously awful and one has to wonder how they were hired in the first place.
Terrible billing staff and internal organization. I received a repeated statement even though the amount requested had already been withdrawn from my bank account. I then called the billing office to make sure that they received the …
Awful!!!! I will never use their services again!! Told me one price. Tried to pay on the spot, they said the insurance will take care of it. Started getting bills. The prices were doubled. Now I spent over $500 for just a consultation and …
Second time in less than six months my husband has had a terrible experience here. Both times were issues with the insurance. Today the problem was the billing office failed to follow through with complying with the insurances request for …
I called and spoke with Joshua to schedule a very complex set of MRI’s. I told him we could only do Saturday so that my husband could drive me as I’ll be medicated. Joshua was SOOO patient working with me to get a good date and time for …
I know several people who work for this company both personally and professionally. I can say that most of the complaints about billing are actually people who are angry that their insurance failed to cover something or they had to pay out …
Over the last two months I’ve called and spoken to someone four times about an error I’m trying to track down on a bill. I’m trying to figure out, was I billed twice for the same thing? Did my insurance provider make a mistake? Bills lost …
This business is now under the name Fairfax Radiology Centers. I would never go here again. Their staff is not trained in proper procedures. They improperly injected me with contrast causing me pain in my arm, which resulted in a trip to …
Their billing department kept insisting that my bill was the ‘patient responsibility’, while my insurance said it was not. They failed to work with my insurance to get the bill paid, and threatened and did send my bill to robocall and …
This office clearly has a problem with its billing department, based on numerous poor reviews here. My experience so far has been poor, as well. I received a bill weeks ago that I knew was incorrect. Through my insurance I have met all …
waited a long time in the waiting room
Great Experience and amazing staff.
The billing department is terrible and rude. Don’t go here unless you want to have to interact with people that don’t want to do their job and do simple math.
My appointment was quick and professional. Not sure about the negative feedback here. I had a great experience.
the secretaries are so rude. Im trying to send one paper for the doctor Greenberg and i need the fax. I asked for someone who speak Spanish and the lady said appointment or whatever. So i told her i need the fax and she said “what ,” and she hang up 😒😒😒😒 …
Stay away!!!! Terrible service. On top of that, they have a policy of NOT informing patients about the expected cost of the procedure!!!! You come they do NOT tell you how much it will cost, and then you receive a bill with an outrageous amount to pay.
Habitually over bill and then when you show them that your insurance has paid a bill refuse to refund your money. Do not use them under any circumstance.
Fairfax Radiology has the best consultants. The staff was very courteous especially Dr. Kara Beckner and Dr. Donald Cerva. They not only take very good care of individual patient needs but also their safety, since too much radiation could be fatal.
Completely awful practice. Dealt with the most incompetent billing staff that will not help you aside from talking in double speak and charging you incorrectly. Do not go here. You WILL be charged incorrectly. The billing staff is hilariously awful and one has to wonder how they were hired in the first place.
Terrible billing staff and internal organization. I received a repeated statement even though the amount requested had already been withdrawn from my bank account. I then called the billing office to make sure that they received the …
Awful!!!! I will never use their services again!! Told me one price. Tried to pay on the spot, they said the insurance will take care of it. Started getting bills. The prices were doubled. Now I spent over $500 for just a consultation and …
Second time in less than six months my husband has had a terrible experience here. Both times were issues with the insurance. Today the problem was the billing office failed to follow through with complying with the insurances request for …
I called and spoke with Joshua to schedule a very complex set of MRI’s. I told him we could only do Saturday so that my husband could drive me as I’ll be medicated. Joshua was SOOO patient working with me to get a good date and time for …
I know several people who work for this company both personally and professionally. I can say that most of the complaints about billing are actually people who are angry that their insurance failed to cover something or they had to pay out …
Over the last two months I’ve called and spoken to someone four times about an error I’m trying to track down on a bill. I’m trying to figure out, was I billed twice for the same thing? Did my insurance provider make a mistake? Bills lost …
This business is now under the name Fairfax Radiology Centers. I would never go here again. Their staff is not trained in proper procedures. They improperly injected me with contrast causing me pain in my arm, which resulted in a trip to …
Their billing department kept insisting that my bill was the ‘patient responsibility’, while my insurance said it was not. They failed to work with my insurance to get the bill paid, and threatened and did send my bill to robocall and …
This office clearly has a problem with its billing department, based on numerous poor reviews here. My experience so far has been poor, as well. I received a bill weeks ago that I knew was incorrect. Through my insurance I have met all …