Fairview Eye Center

Optometrist, Fairview Eye Center

Pediatric Ophthalmology Physicians and Surgeon in Cleveland, OH See more

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Fairview Eye Center Contact Details

  • 21375 Lorain Rd, Fairview Park, OH 44126
  • 440-333-3060
  • Friday 8AM to 4:30PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 4:30PM
    Tuesday 8AM to 4:30PM
    Wednesday 8AM to 4:30PM
    Thursday 8AM to 4:30PM
  • https://fairvieweyecenter.com/
  • Instagram

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Fairview Eye Center Reviews ( 123 )

  1. Michelle at the billing department is very rude, argumentative for no reason and no customer service skills what’s so ever. Needs to learn how to talk to customers.

  2. Rude and snooty…. No Customer service skills. Ordered contacts and they charged me extra for stuff i didnt order. Need new staff. Will definitely take my bussiness elsewhere. Sad for being so close to home. Good customer service is hard to find these days.

  3. Very satisfied, sometimes they overbook but with covid precautions things seem to go much faster. Like the people that work there,very friendly and professional.

  4. Everyone was very nice and Dr. Ted L was very thorough and informative in response to my questions and concerns. Felt very comfortable that I was in good hands.

  5. This place very very slow. Why do they schedule so many people and then they have you wait for an hour to see you. This is horrible customer service. . My appointment was scheduled for 3:35pm.And I still have not seen the doctor yet. This is insane. ..

  6. I’ve been going to Fairview Eye Center for the last few years for my eye exams and glasses prescriptions. All the staff were kind and friendly and very knowledgeable of the exam.

  7. I went to my appointment and Fairview is very smart and expert with eye care so I highly recommend Fairview been going there for over two years so I rely on doctor kismodis he is super sepreme and can help with eye care 100%!

  8. Doctor Kosmidis is good at his job,but the company he works for cares more a 65.00 bill then my eyes. I will pay my bill and find someone else to do the cataract surgery.

  9. An eye exam is a time-consuming experience without a doubt, and I really appreciate the time taken to get it right at Fairview Eye Center. The practice is exceptional.

  10. The SLOWEST place ever, no personal or customer service skills, have to wait WAY too long to check in, check out, or pick up contact (not even glasses, glasses you have to get fitted for). Needs a lot of help and better management to give customers a better experience.

  11. When it comes to your eyes I don’t trust the just anybody. Fairview and Dr. Krebs has been my eye doctor for years and her and they are the best as far as I’m concerned.

  12. terrible customer service. Overheard two staff members while in the public waiting area, talking about a patient after they left. And after our appointment we needed to make an appt at one of their other locations. Receptionist said “my …

  13. As always nice people, COVID set-up etc. Was with wife and they fixed it so after all the tests we were together with the Dr.’s final review. Good job by the crew to set that up.

  14. Do you need new glasses, see Jackie in optical! She helped me pick out the
    perfect frames and it was fast shopping for me too, which I love. They also have a great selection of frames too.

  15. Scheduled an appointment with dr. Loizos one month ago. Was asked what insurance I have, told them medical mutual. I was told yes, we accept that insurance. I went to my appointment today, was asked for my insurance card and I.D. I was then …

  16. I have been to Lakewood and Fairview numerous times. The Drs and technicians are thorough and knowledgeable. The reputations of the
    Drs, technicians and staff support are outstanding.

  17. Had issues over weekend which I was very concerned about. I called Fairview Eye Center first thing Monday morning and I was seen same day. I was well taken care of by entire staff. Thank you 😊. …

  18. Very satisfied with the staff and Dr. Gwen Miller is the best! Pleasant, knowledgeable and very thorough. All the members of their staff are very courteous, helpful and do a great job. Very pleased.

  19. The staff at Fairview Eye Center is caring, knowledgeable, and keeps up-to-date with current medical practices and procedures as well as modern equipment. I highly recommend them.

  20. Really enjoyed going there until recently. Ordered contacts from 1-800-Contacts, but the Eye Centers did not approve my order, since my prescription was expired as of June, 2016. Funny thing is, I ordered at least 4-8 more times since June …

  21. I have been going here for 15 years and since the sold to Fairview Eye Center, the service in North Olmsted has gotten worse. The hours are a joke and they are incorrect on the website. Open till 630 on Thursdays to pick up glasses… Nope. …

  22. Had a bit of an emergency and needed to see an ophthalmologist. I called at 8am, and was seen by 8:45. Very nice and professional doc and staff. Very thankful they were able to see me so fast and on such short notice.

  23. Ginny, the contact lens specialist, was beyond patient and kind with my son as he was trying to learn to put in and take out contact lenses. She is a saint! Ginny, thank you for your time and your patience, and especially for your kindness!

  24. I was seen within 10 min. of my appointment. Then I had to sit at the waiting area again, but that was for my eyes to dilate. I assume they take advantage of that time to see other patients. When I was seen by Dr. Loizos he spoke clearly …

  25. They have an amazing staff. I’ve had multiple injuries/problems with my eyes and they have always made me feel like I was their must important patient. They truly are a great business with a wonderful staff.

  26. Fairview Eye Center has always been the most professional place to go for any problems with your eyes. I have been going there for at least 25 years and I am completely satisfied. I always recommend them to my friends and family. Stay safe.

  27. Dr. Loizos is so thorough. I felt I got the best eye exam I’ve ever had. He is genuine and looks at you when he talks to you. Seems silly but the past few doctors I’ve seen had their faces glued to a computer screen. I also got my …

  28. Had a very pleasant experience. All the people I dealt were friendly, professional and knowledgeable. All the information was well explained and all my questions answered to my satisfaction. All precautions regarding Covid were also addressed very well. No complaints here.

  29. I like Fairview Eye Center! I had Vitrectomy Surgery, Cataract Surgery & YAG Capsulotomy Surgery performed there on my Left Eye and they restored my vision to 20/30. I had an appointment with Dr. Carla M. Krebs, MD (Othalmalogist) this …

  30. Over the past 10 years my wife and I have always bought our eye glasses here. We have always been treated great by Beth. She’s wonderful with her recommendations on eyewear, measuring and making adjustments when needed. Beth treats Customers with great respect.

  31. Ginny is the best!! She is so attentive to her patients. She takes the time to find the best outcome for contacts order/delivery. I hope they appreciate how awesome she is!!

  32. The Doctors are great but the department that sell the glasses will not be honest with you. They will tell you once you place your order the lab will immediately start work on your glasses. But I have been waiting over two weeks and I still …

  33. Excellent service , freindly people . Will go to Fairview Eye Center again . Very professional office , handle everything with class .They are very concerned about your eye care . They tell you everything about the exam and follow up . …

  34. Three hours at the Lorain Ave location! My appt was at 2:50 and I did not leave until 5:35! It was apparent they had overbooked my Doctor. Four patients that I know for certain we’re booked with my Doctor between 2:30 and 2:50, as I came …

  35. It’s conveniently located and everyone at their office after Soo very nice and helpful. This is now my preferred place to go. The convenience of getting texted with last minute openings helped me get my appt a month early!! That is a great …

  36. I came in as a new patient for my children’s eye exams….previous doctors were at a main campus large facility. Always felt rushed and my questions seemed unimportant to.them. The thoroughness and time that Dr. LOIZOS spent with my …

  37. I have been a patient for annual exams and any problems for many years. I use
    the optical department to buy my glasses and get adjustments. I recently had surgery to raise my eyelids and that was very successful.

  38. Fairview Eye Center is an outstanding place to receive your eye care. Staff, technicians and the doctor were all amazing. Couldn’t be more pleased with my experience. I have been a patient at Fairview Eye Center for many, many years and would highly recommend this eye center

  39. Dr. Miller is absolutely fabulous!!! She is so patient, kind and caring. The other doctors are awesome as well, Dr. Miller is just always my first choice. I was somewhat nervous when Dr. Miller told me I needed glasses then sent me out to …

  40. Good practice. The front desk is not as organized or as professional as I might like, but the doctors and professional staff are excellent. Reasonable regarding time for appointments, waiting time, and charges. The front desk staff don’t …

  41. My time at the eye center was brief. I checked in quickly and was called to prepping in a minute. The nurse was quite well informed and concise too. My doctor. Came out and greeted me and did some prepping stuff. Then off I went. The …

  42. Great practice! Dr Krebs is very knowledgeable. Ginny provides the most comprehensive contact lens appointments! Just make your appointment early in the day as this is a very busy office!

  43. The doctor was wonderful however they over book and the staff isn’t responsive. After 2 hours and fifteen minutes for a routine appointment I left without a prescription for contacts as they were rushing off to the next patients before they …

  44. I once again had the pleasure of visiting Fairview Eye Center. The service is always kind and acommodating . I had an appointment today with Ginny, the contact lens specialist and she was so very patient and kept working with me to achieve …

  45. Dr. Krebs has been my Ophthalmologist for years. She has earned my trust, not only because she thoroughly examines my eyes, but also because she explains her findings, and patiently answers all my questions. …

  46. Dr. Loizos is outstanding! He is very thorough and takes his time explaining what he is doing when just a regular exam or emergency appointment.
    One gentleman in the optical department could use a customer service class…not …

  47. I have been a patient at Fairview Eye Center for many years. The staff is very efficient and always makes me feel comfortable. I feel I am getting the best care with Dr. Loizos as my ophthalmologist.

  48. Clean facility with helpful staff.
    I have seen most every eye physician there over various issues throughout the past years, never a complaint. Excellent care and attention. I appreciate the fact …

  49. My eyesight is very poor. My previous ophthalmologist said there was nothing more he can do to help me see better with contacts. My eyesight was good with glasses but not contacts. Fairview Eye Center not only educated me about options with …

  50. I’ve been a patient at The Fairview Eye Center for several years and have always been satisfied.
    Very professional and knowledgeable staff. I feel I’m getting the best care possible.

  51. The quality of the doctors and staff is excellent. They really care about servicing the customer and are very knowledgeable. The only caveat is that the staff frequently gets behind on the Appt schedule which results in long waits.

  52. Did not wait long for appointment to begin, everyone was friendly and courteous, testing and x-rays quick and painless, did not wait long for doctor, everything explained to me, front desk set up next appointment without problem.

  53. I was referred to Dr Carla Krebbs to receive eyelid surgery and I was a bit nervous. I was told not to be, that she is excellent in performing this surgery. I did get it done and I could not be happier with it! …

  54. My experience was wonderful. I did not have to wait long and everyone was just so friendly and very very nice. I had Dr. Carla Krebs and she is just so very nice and very efficient. I would definitely go back there if i had another major eye issue as again the staff all were extremely friendly and i felt very comfortable there.

  55. After scheduling cataract surgery, I saw the Laser Vision Coordinator, Ginny Kozak, to discuss types of lens implants. Ginny was thorough, knowledgeable, and very patient during my visits with her. I was unsure which type of lens implant …

  56. EverytimevI have visited the Fairview Eye Center I have been treated with dignity, respect and a high level of professionalism. The staff are pleasant and service is preformed with a “smile!” I would highly recommend reaching out to the Fairview Eye Center with any eye concerns.

  57. It was indeed a great experience. Arrived little bit late but still didn’t have to wait at all for my appointment. The staff are very friendly. They were thorough with the history and the exam.

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