Family Care Health Center is a nonprofit family care provider serving greater St. Louis, MO, that focuses on providing quality OB care to expecting and new mothers. Our providers use evidence-based medicine to address your physical and mental health needs. We offer convenient walk-in hours and two locations throughout St. Louis, MO. We also offer innovative services like our on-site pharmacy, Prenatal Care, Postpartum Care, and laboratory. At Family Care Health Center, our obstetricians, behavioral health specialists, and pediatricians work together on-site. We’re dedicated to delivering the highest quality on every service we offer while taking care of your health needs.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 7PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 7PM |
401 Holly Hills Ave, St. Louis, MO 63111
(Translated by Google) Your bad answer
(Original)
Su mal contestacion
(Translated by Google) It is a very good clinic and I was very well attended by the lady who acts as a Spanish translator…she was like an angel…I am very grateful to her. …
(Translated by Google) A very good clinic, the attention is magnificent, I have not had any problem with English, because they interpret me in Spanish and they are very friendly. I love this clinic and I am very grateful. …
Great always
A friendly place to go to
Dr Berg is the bomb!!!!
Great place great people
A wait- list of 6-8 months…
It just takes long time waiting i hate it
This place is great, wonderful and professional staff
Great facility dr.bergg is the best
My doctor Daniel Bzezra*% iDs, zwesomz
Just frkn HORRIBLE. I would give you 0 stars if there was an option.
My family has been going here 20+ years.
Everyone is always so patient and nice.
I love them. They are nice and accommodating
I’ve been trying to call for AN HOUR. Keep getting redirected to the main line. Keep getting put on hold. Ridiculous.
Good place, treated me nicely. Not sure why i was even panicing !
I have been going here since I was a kid and I’m more then pleased to take my kids here
Best doctor ever, David Glick! And the service the Center provides is excellent
Some nurses are friendly and some are not. I usually have an average wait time of 10-15 minutes.
Made a OB appointment and the doctor cancel they made me a second appointment and the doctor cancel on me again and that was my first time going
This place is horrible the doctors dont know what they are doing and the call center have attitudes after they have you on hold for an hour and a half
They are very professional and try their hardest to be quick with the patients. Myself and my children go there.
If I could have given this place zero stars I would I hate that since this obama care came into place when you walk into the clinic you are now a record# not a patient I will never refer a patient a person to this facility again I was talk …
I love going here Dr. Glick is the best doctor I’ve ever had. Highly recommend!
This was an amazing trip through Medicare Fraud, The Doctor Kenneth Edmond Hemba, is still unable to answer any questions concerning the $2000 dollars of tests, will not come to the phone, does not answer any written letters
If you arrive 15 Mints late they wouldn’t take you in , today My wife and kids waited for 2 hours for stupid doctor , I called there’s no body to talk to I left a message to the supervisor no response , I’m dealing with them no more I’ll …
I believe the pharmacy staff is allergic to their phones. Cause I’ve been calling every 5minutes and it goes straight to voicemail after a couple rings. Ridiculous lazy staff.
Dr. Brieler is very knowledgeable, kind, understanding, and trustworthy. He has improved my life with his care.
Thank you I am very grateful 🙂
I come here for me and my son and lately I have not been feeling good.well as I was trying to Exsplan the simptoms ive been haveing Dr.roben just toast it up to coming down with the flu.ive been trying to tell her that I havent eaten …
I was shocked to see that they allow their security to smoke so close to the establishment. Had to walk in the street to avoid the smoke as my son has asthma. Very upsetting theyd allow that, will be using a new pharmacy from now
A woman or maybe more then one are always takes the phone conversation to whT she wants. She sounds lazy or don’t care. Or has some issue with me personally. And who is allowed 2 sign out referrals/ metal records c
What kind of health care facility closes at 10am on a Friday and then stays closed thru the weekend and Monday. I got there at 950 and the doors were locked and the rude security refused to let me in even tho I was there well before 10am.
My family and I have been at this clinic for about 12 years and we love everything and everyone in it We have been treated with respect from day one and sometimes is hard for them to acommodate everybody and some people get upset but they …
pharmacy is kind of a pain, sometimes long waits depending on how busy they are, VERY happy with my Doctor, Abbe Sudbar, Clinic and staff very good, clinic is friendly, very clean, It is hard to get in as a new patient, but worth it! I’ve been going there for 8 years!
Accept Medicaid. If you don’t have insurance they base copays off your salary. The staff is really nice and the building is always clean. They also have a dentist, vision, and WIC in the same building.
Very sweet receptionist Ro was able to squeeze my daughter in for x-rays when her tooth was causing her a lot of grief.
I have been a patient at Family Care Health Center for over 15 years. They have a wonderful staff. I have had multiple chances to change my provider, but I always choose to stick with them. Great care!!
The wait time for an appointment is way too long and the pharmacy takes more than days, at times, to fill a persrciption, if the perscription is even correct the first time. On more than one occassion the perscription was wrong. It was for antibiotics, of all things to wait on, it was something very important and could not wait!!!
THIS IS THE BEST MEDICAL FACILITY EVER. FROM DR. ZINCK, TO THE NURSES BARB & ANGIE, THEY ARE ALL SO PROFESSIONAL , NICE , CARING. THEY NEVER FORGET ABOUT YOUR MEDICINE, REFILL, APPOINTMENT. YOU NEVER NEED TO CALL THEM TO REMIND THEM AGAIN …
These doctors and therapist have safed my life more then once. What amazing care. God bless
Pharmacy staff couldn’t work slower if they tried ive heard of milking the clock but they take it to another level. Really wish the state would make a surprise visit just to see how bad they milk the clock.
I have never been here. For the past 9 months they call me 1-8 times a week saying my prescription is ready. I call up there and they say they don’t have my number in thier records. Then put me on hold to look it up or find someone else and “forget” about me on phone.
ANSWER YOUR PHONES!!! ive never in my life dealt with a pharmacy that doesn’t answer the phone! Horrible service. 90 percent of the time i need to know if my meds are ready before i drive all the way there but NO ONE WILL ANSWER! and there’s no automated system to let me know either! Ugh!!!
My mom became ill about 3 months ago. She experienced rapid weight loss, back, neck, hip pain. She had been going to family center trying to figure out what was wrong with her. It’s like we were watching her slowly die. She was last seen 2 …
My family and I have received excellent care here. My wife was treated so well during her pregnancy, and Dr. McAtee has been doing a great job in proving care and advice for my son.
David from medical record is the BEST!!! hands down🍸. Very professional, pleasant personality. He calls back to make sure your issue is taking care of .Thank you for everything. …
Tried for two days to make an OB appointment. Keep getting caught in a phone tag loop. What’s so hard about giving you an extention number to the department you need to speak to?? Been home sick last two days and have to return to work …
The nurse taking my blood pressure had on ripped jean shorts, old tennis shoes and a old t-shirt. She didnt handle me with gloves and as I am sitting there ready to run out and another lady walked past eating something.My appointment room …
Dr.Glick is the only Doctor that i know who stands on the oath that he took. He saved my life as well as my wife’s life with his understanding he was able to lead us to believe that life as we once knew it was possible. Most Dr’s only want …
Tried 3 different times to get an appointment with this facility and finally was told have to call at 8am for the appointment. Called promptly at 8am and once again told no appointments available. Next call is with my insurance to file a grievance regarding this provider listed as accepting new patients when clearly they do not.
Pharmacy has taken 5 days to fill.refills of medications I’ve been on for years. These are blood pressure and heart medications..none are restricted. This happens almost every time I come to pharmacy.. Also can’t speak to anyone..must leave voice message..takes up to.2 days and multiple messages before.being able to speak to someone.
I prefer this location over Forest Park. I’m glad I switched! Better and more accurate service.
My husband and I have been coming here for years. We are always scheduled back to back appts. All the staff are wonderful and we are never rushed through our time with Dr. Berg, who is also an amazing, caring, and thorough doctor. I would highly recommend Family Health Care.
I am just rating the dental department. Not just that they are slow, some of them are very rude. Took me four months to finally get an appointment. When we went there she tells me it’s cancelled. She tells me that they left me a message. …
I absolutely LOVE this place! Dr. Putzel goes above and beyond for her patients! Shes always there to help when my babies are sick and need her! Along with our favorite nurse keisha and Barb ..oh and I cant for get about my amazing doctor …
If you have an emergency you should rather go to to the ER or Urgent Care. I took my father as walk in at 8:42 A.M because he couldn’t walk. He was trying to call in make an app since 8:00 A.M that day. All he was getting was a replay of a …
I’ve been going there for 10 years now and I love Dr Berg and his nurses so kind and makes sure you’re question’s are answered, doesn’t try to rush you out,so kind.
Ive been going here since i was a kid and im 43. My daughter went here from birth until this year. Shes 17. Its very convenient. To have your primary care doctor, ob/gyn, dentist, counselor , pharmacy all in one building. Cant beat it. Slifing scale fee or takes all kinds of insurance.
Tried for 3 days straight to get a new patient appointment and couldn’t. You have to call at 8am to schedule an appt for 2 weeks out, only they don’t pick up the phone, you have to leave your name and # so they can call you back, and then …
Unfortunately as uninsured worker I still have to go here. My status is a direct result of an irresponsible physician who ignored my pharmacies’, myself, and multiple staff members request to refill an urgently needed prescription for a …
Worst service ever,I’ve been a patient here for over 10 years,to make an appointment the people don’t even greet and answer the phone very rude the put you on hold for hours,my first OB appointment I was 5 minutes late due to finding …
I’ve been a patient since 2006. This place has gone down over the years. From the doctors on down to Customer Service. This year I have officially given up on Family Care. Whereas I’ve relied upon care from this facility for myself and …
I stop going here because of the treatment I received when I was pregnant with my third child. I won’t recommend or wish this horrible service and clinic on my worst enemy. Crazy part is I been going here since I was 11 my first doctor here …
Its really sad that this had been my primary care since I was in my moms stomach and them refuse to look at my chart when I’m coming in for a repeat problem.
Dr. Zinc is amazing but this lady Robin I had to see today was ridiculous. I …
Some nurses are rude. I was talking to the lady in the front desk and laughed at me when she found out I was pregnant. I also called in to remove my birth control and doctor told me I need to have it in a least one year, which no one told …
I went there since 14. Never had a problem. Until I started seeing Dr. Sudvarg. She as ok and most people like her and might not agree but she did some very unprofessional things to me. It took me 2 years of asking and asking if I could see …
I’ve been calling every business day at 8 for a month and get out on hold (even when I call right at 8) for at least 30 min and all I get told is there are no new patient appointments. Call tomorrow. …
This pharmacy never has consistent hours despite their info on Google. The entire staff takes lunch at the same time and the lunch hour is never at the same time so we never know if they will be open when we get there. Only silver lining besides sliding scale for uninsured is their delivery service.
I have been going here since I was 16 years old, am now 25 and still go here along with my 2 children now. My kids see dr.glick who is by far the most amazing pediatrician I’ve ever met! He is amazing with kids, knows his stuff, interacts …
I LOVE this doctors office. I am very cautious when it comes to people taking care of my health needs. However I have had nothing but an amazing experience every time I come here. Front desk people tend to be friendly and quick! Micheal …
Horrible experience ever since I started going here a few years back for my mental health. Unprofessional people up front, they were always so late to call me back for my appointment. It’s also IMPOSSIBLE to make an appointment because no …
I liked this place a great deal when I started going there a couple years ago, but I agree with some of the comments that this practice has no sense of urgency. Not only that, but I’m never going back to the same doctor there because she …
I’ve been going here for over 10 years I love my doctor. Hes very attentive and respectful. I know the pharmacy and the prenatal care is super busy. It is still the cleanest and easy flowing clinic I have ever experienced. I have …
I have the best doctor in the world! I started seeing Dr. Daniel Berg 11yrs ago! He’s been a great doctor and friend…we consider him part of our extended family! Even if he’s strapped by time, he makes sure you are taken care of. If you …
Pharmacy is a JOKE!! Called up there after waiting several days for a prescription asking if it was ready. I’m told they have nothing in the computer until I tell her I watched the Dr send it over. Then she tells me it cant be filled till …
Dr.Phillips is the best doctor I’ve ever taken my children too. She is very caring, she has gone above and beyond to make sure my grandchildren receive the care they need. She is truly a blessing!
They had the sweetest eye doctors this time! Last time I went there was this rude, ableist, eye doctor with long black hair but these two new female eye doctors were AMAZING. They were so sweet and patient with my CP symptoms and they were …
I have called for 30 mins and every time i get to be call number 1 I get hung up on. If i cant even get through i can only imagine how unorganized this office is.
Don’t deserve 1 star
Phones never work. Can’t get meds in time..like ever..they dont care if we fell over dead, they just want a pay check.WORSE CARE EVER! THEY DONT CARE! tryed to reach out to the peer specialist..dont even get a response..
Billing department accessibility is an issue. Called more than once on a Friday between 11am-1pm, and each time I received no answer. Not to mention that there is no online portal, so if you don’t get someone on the phone you have very limited ways of paying for balances owed. Please improve.
I was diagnosed with an anxiety disorder in 2000 that per doctor is the result of drop of brain chemical Serotonin that has caused increased heart rate and BP. FCHC behavioral health practitioner refused to refer me to another specialist …
They make it so inconvenient to schedule a routine check up. You have to call several times and never seem to get a live person to speak with. It should not be this hard to schedule a routine check up. There should be more availability in …