We are open to serve you safely, providing quality vision care and value when you need it most. Visit our website to learn how we create a safe and clean environment for our patients and staff.
| Friday | 7AM to 1PM |
| Saturday | 8AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 5PM |
| Wednesday | Closed |
| Thursday | 9AM to 5PM |
7200 Mentor Ave, Mentor, OH 44060
I would definitely recommend going here! Dr. Lauren Tedesco is just so genuine, kind and understanding.
It better place good talk and show every new me smile
I am confident that I will get excellent care at Family Eye Care from Dr. Kane and his staff. I have been going for years.
The Custumer service is terrible ! I Spoke to Nicole from the call Center and she was RUDE!! She hang up on me because I asked her for a minute to get the information she asked me for and because I didn’t have it, she got mad like if she was loosing her time or something. She needs to provide better phone service !
Great experience. Everything was explained well and clearly. Roberta was fantastic and I love my new glasses!
Friendly staff!!!
Professional, courteous service.
Always extremely helpful and friendly.
They go over and beyond to help you in every way they can.
Professional and knowledgeable staff
Very professional and thorough.
Staff is very friendly and polite
Nice place. Personal very nice
Really nice staff and it was a very good visit.
Quick professional friendly eye care.
Friendly people and great service.
Everyone is efficient and very pleasant.
First visit was nice. Fast friendly service from everyone.
Dr. Kane is wonderful and so is staff.
Thank you for being so kind to me with my glass prescription correction.
Been going there for many years, good people, good service.
Friendly and knowledgeable.
Modern equipment.
They valued my time.
This place has really crazy hours. Would recommend you check before you go there.
Very friendly and professional service by everyone there. Highly recommend!!!
Molly is great. Always remembers who you are, engages with you and makes you feel comfy.
Everyone was real professional and timely. Dr. K is the best!
Very friendly staff. Quick turn around on my glasses. Will go back every year!
Love the crew but especially Molly! Thanks for my Gucci experience.
Everyone met and exceeded my expectations including Front Desk Receptionist, Technician, Optomitrist, and Optician.
2 thumbs up to all!
Dr. Kane & staff are the best! Awesome selection of frames.. Highly recommend!
As always it was delightful, quick, informative and helpful. I love Dr. Kane.
My experience today was very nice the staff was courteous seemed very knowledgeable very laid back enjoyed the experience I thank you very much
Always treated well by Staff and Dr Pettitt
Very Happy with level of care and professionalism
Great doctors, very knowledgeable staff. I didn’t have to wait long for my appointment.
Love the Dr.’ s and staff. Very friendly, courteous, knowledgeable and patient. Great with the kids as well.
Always friendly, knowledgeable staff are a joy to deal with. Flexible hours are a welcome change, and easy access from the highway.
Very friendly conscientious service. (I accidentally put negative review under this eyecare place when meant another one.)
Everyone is so very nice and friendly. Appointments are on time with no waiting. Also love the new office.
We’ve been going here for over 10 years !! They are the best!! Roberta is amazing and very patient!!
The team at Family Eye Care Clinic were both professional and efficient. Thank you.
Great experience with the eye doctor. They are very patient with children and one of the few places that will see children under 7 years of age.
I go in with a prescription from my ophthalmologist. Nice welcome. Much nicer staff than the other Medicaid provider in Mentor, Ohio. I’ll be back! 😀 …
Extremely nice staff! Quick service! Very beautiful on the inside! Just a nice warm place to be! Everyone is so nice and understanding!
The doctor answered all my questions perfectly and in terms I understood. They have a great selection of glasses too!
Four stars only because of their bizarre Saturday hours… Every second and fourth Saturday they’re open… It’s a good thing that some people work every other weekend and can’t make those hours
Love Dr. Tedesco! She is terrific! All the staff were knowledgeable and courteous.
Great service and a friendly environment!
good people just did not get glasses that work for me
Top notch eye care & friendly staff
They are always nice and thorough with the eye exams. They are very helpful when choosing glasses and finding just the right pair! 🙂
Very professional and friendly staff. My appointments are always completed in a timely manner. I recommend Family EyeCare Clinic.
Safe and healthy office visit with Dr. Kane. Good attention to me and my needs. Solid advice for future. Highly recommend!
This place always makes me feel welcome regardless of how busy they are. Even when they are busy, the staff maintains a kind, patient and understanding approach to their patients. I wish that more places were like this.
I have been going here for years and wouldn’t change it! The staff is very friendly and knowledgeable. Typically you are not waiting long for any part throughout the exam.
All the employees and Doctors at Family EyeCare Clinic are very friendly and professional. My whole family trust them with our eye care.
Dr. Kane is very knowledgable and thorough. He explains things in detail and listens to your concerns. I have been seeing him for several years now.
Very polite, Lesa in the Mentor location was very sweet and patiently helped me find the perfect frames. I will definitely come back and recomend Family EyeCare!
Nice clinic, everyone was exceptionally friendly and helpful. Lesa was awesome in helping me find just the right frames. I will definitely be going back!
The staff did an outstanding job, they were very friendly and thorough. Definitely an A+ and will be going back in the future and recommending them to all my friends and family.
Dr. Kane and staff are amazing. Customer service is exceptional.
I took my 6 year old daughter for her first eye check, and Dr. Tedesco was very sweet and thorough. We will definitely be returning customers.
I’m not a patient here? I was literally just there two hours ago.
My original complaint was how long I had to wait despite having an appointment, in the era of covid, no less. This dismissive response makes me feel even less valued.
Great people to help you choose glasses
I would always give them a 10/10. The staff is great, the facility is clean, and Dr. Kane is extremely personable. Definitely recommend!
They were all so nice, patient and helpful! Was nervous about my appointment as I haven’t been to the eye dr in YEARS, but they made it fun and I learned a lot ! Thanks !
Called to schedule an appointment, was assured that my insurance was accepted. Arrived a week later for my appointment and was told that my insurance wasn’t accepted and that my exam wouldn’t be covered. Get your information straight! Communicate more clearly!
Great customer service. We come here from Akron because of the extensive selection of frames and the personal attention provided to help us choose just the right ones. …
Roberta is hands down my absolute favorite glasses lady in the Mentor office. She is so good with my special needs daughters. Roberta is AHH-MAZING!
Called a few places for glasses called family eye care of mentor first question was do that accept my type of insurance the answer was yes second question was how long was the wait for glasses was told 2 to 7 days after the exam and …
I’ve been seeing Dr Kane for years. Wouldn’t think of going elsewhere. The staff are also very helpful including Molly who went above and beyond to help me find sunglasses that would work with my new glasses.
I have been going to Family Eye Care for 10+ years and I love everyone there. They have a great selection of frames and the prices are very reasonable.
I really appreciated the time the doctor took with me to go over my concerns. The clinic was clean and all of the staff were very helpful and friendly. Great experience!
They are absolutely amazing very polite very respectful very understanding very patient always have a smile on great doctors great people I highly recommend this place I love it I wouldn’t have it no other way
Staff was nice, my niece picked out a pair of glasses that were fully covered under caresource with no additional costs. No issues.
The staff here are very friendly and the Doctors are very knowledgeable. Also, there is a nice selection of glasses frames to choose from. I highly recommend this business!
I have been going to this eye doctor since around 2000. I have had nothing but good experiences. I scratched my eye several years ago and had to go in every day to make sure it was healing, everyone treated me nicely and my eye healed perfectly. Great place!
The staff are friendly – professional & knowledgeable. I am very satisfied with my glasses & will definitely choose them again for myself & my family!
Very friendly atmosphere and helpful staff. Dr. Kane is fun to kid around with too. VERY happy with my overall experiences there. Give them a try, you will Not be disappointed and you will Love the way you L👀K when you are done. …
Although it now takes me 7 minutes to drive to the Mentor location (compared to the 2 minutes it took me to drive to the Willoughby location), I am more that willing to add the 5 minutes to my commute time. Family EyeCare’s doctors are …
I made an appointment for a Lasik exam (a week in advance). The receptionist asked me if I wear contact lenses, and I said yes (which she documented). She failed to tell me that I was not to wear them for THREE WEEKS before my appointment. …
Went to see my favorite Optician Lesa today at Family Eyecare. Really just needed an adjustment on my fabulous glasses see helped me with in November. I have wanted a pair of prescription sun glasses since I no longer wear my contacts. I …
The staff is very helpful and friendly and the doctor was knowledgeable and pleasant .I have a complex issue with one of my eyes and he was more then thorough and knowledgeable of what to do .. very happy client
Covid 19 precautions are in place here. Friendly staff at front desk. Everyone I came in contact with was nice and explained everything. 1 thing I didn’t necessarily agree with is the retina scan photo. It is done to limit the close …
I’ve had several negative interactions with the receptionists at the front desk. Not sure why, but very unhelpful with a lot of attitude.
I feel that when you spend thousands of dollars in HSA dollar at an …
I have come to Dr Kane at the Mentor Ohio office for several years now. I am grateful for his knowledge and concern for my eye health and all of his staff are courteous and answer any questions I may have. Miranda helped me to understand my …
I went to get eyeglasses with a prescription I already had and was treated very kindly. I was able to get 2 pair of glasses and they were very affordable. Great experience.
I have been relying on Family Eye Care for many years now ! I would not go to any other place for my optical care ! Lisa was extremely helpful and so friendly today with issues that I have with my glasses. My youngest son has also been …
Dr. Pettitte and Molly were fabulous. Both were very attentive and explained everything so that I knew what my exam revealed and what my options were. Molly was so very patient. She helped me narrow my choices in frames and has a great eye …
Great customer service! The staff is wonderful! See you next year!
Picked up my new glasses today. Had an appointment and was fitted and adjusted and left with a great pair of glasses. I’ve used them for years and will continue to do so.
Another year (and exam) later and I stand behind my review in every way – and now, a friend and a colleague have become new patients with positive feedback to me from both of them. This time I was fitted for specialty frames & lenses to …
My husband and I have both been patients at Family EyeCare for several years. I needed to purchase my regular prescription glasses as well as sun glasses. I was very fortunate to meet Molly who was employed there as she was most helpful in …
The girls working at the desk were very helpful. All I needed was my glasses adjusted and everyone was extremely friendly! Molly treated me with just as much importance as someone making a purchase! I’ll definitely be back!
My family has been going to Family Eyecare for years. As a mother of 3 boys, I really appreciate the patience and compassion they always show my family! When one son wanted to see if frames came in different colors, they took the time to …
I was very happy with my visit today. The doctor took the time to answer all my questions. The optician was very friendly and helpful picking out my frames. I would recommend Family Eyecare Clinic.
My glasses broke, and they were able to see me same day for an eye exam and to order new glasses. Everyone was super helpful and Lesa helped me look through many options until I found the perfect pair! Highly recommended
I was in the office recently for a visit, and Dr. Kane and his staff at Family EyeCare Clinic once again showed their dedication and commitment to customer service. With an unexpected eye issue arising in the brief time I was home from …
I haven’t been to the eye doctor in 6 years. I wad so anxious going in, but the staff was so friendly. The assistant that took me back was very sweet and I was able to open up to her and talk to her like a friend. She also helped me make a …
Dr. Kane and the staff at Family EyeCare have cared for my family’s vision for over 20 years. Not only are they professional and courteous, but they also take the time to really listen to make sure your needs are met. I would highly recommend them for you and your family’s vision care.
Our first appointment was on June 11, we still have not received glasses with the right prescription. They never answer phone calls or respond to texts. They charged $125 for contact lenses fitting. Very disappointed. 0/5
It was a very pleasant experience. I have been going there for several years now and made appointments based on availability so I got whatever Dr. was available. Last year, I was lucky enough to get Dr. Kane. I have been wearing …
Not at all satisfied with the front office ppl
Doctor is good, …
I have been a patient of Dr. Kane’s for about twenty years. I have always been very pleased with the services I have received. I have a tremendous amount of confidence in Dr. Kane. I respect his ability to work with patients – he is …
If there was an option for zero or negative stars I would give it. HORRIBLE experience, would NEVER go back. We left before appoitment even started because we waiting for a half an hour before even being seen or addressed. Staff was …
Charges are truly outrageous . Over $230 for a eye exam for contacts and glasses including a ” PANDEMIC SURCHARGE” Then try to lock us into the most expensive contacts they sell justifying it by saying they fit “best” . We usually go to …
Dr. Kane and the staff at Family Eye have been taking care of my eyes for over 15 years. Everyone there treats me like a member of their family. They are always friendly, knowledgeable and courteous. I recently decided to try …
The staff here are so friendly and knowledgeable. They explained every single thing as they went along. I used to go to a different eye doctor until they moved, and I was kind of nervous about trying another one, but I am so glad I did; I will come back to Family Eye Care from now on. Very happy with the service and staff here!
The whole entire staff was amazing! Very personable, nice and easy to talk too! Lisa helped me pick out my glasses and adjusted them perfectly when I went to pick them up! I highly recommend visiting family eye care clinic!
Love love love my new glasses! Thank you so much Family Eye Care. Been a long time patient and will continue to be one. Always professional, always friendly, always knowledgeable.
Very professional eye care, best I’ve had yet.
My family been going here for years. I was with them at the old location and followed them because we never wait long for our appointment and the staff is friendly. We met with Molly today to pick out safety glasses and lens for our old …
I have been coming to this practice for over 40 years and I’ve never been disappointed .
This visit as always was great ! …
Ordered and paid for sunglasses feb 5! and have yet to receive correct Rx. Redone and other issues 4 different times. Either they have been the wrong Rx or lab sent wrong size lense or they don’t pass inspection. Staff didn’t even bother to …
This was my first visit due to new job insurance change. It was recommended to me by several work mates. I got an appt the same day and was taken back right away. Picking out and waiting for ordering glasses took a bit longer but they were …
Absolutely love this place! Been going here for years, and they are very professional. Great doctors and very courteous employees!!
Took my daughter age 7,with special needs, for her first visit today along with …
I’ve been going to Family Eye Cate for at least 10 years now. They have always been punctual, courteous and accommodating. I just recently had a need for an urgent appointment and they made sure I was taken care of quickly, explained my issues and were thorough with the recommendations for a specialist. I wouldn’t go anywhere else!
The Family EyeCare Clinic is amazing! Everyone is friendly. (They appear to like their job and each other.) They take Covid-19 seriously. I felt very safe. They do a thorough job, with state of the art equipment. The doctors are very …
Front desk staff was very rude and dismissive on 2 separate occasions. The first visit a month ago they had the information for the wrong patient even though I filled out all of the forms prior to coming in and had to redo all forms.. They …
i saw all the good reviews so I tryed them ,when I went there I tolde them in the past oter optitions had truble gettig me a good slenses , they tlod me they would do whatever it takes to get me a good set that I will see good with but on …
My visit was annual eye exam with retinal imaging. I do not wear glasses or contacts. I am 71 years old. …
My family have been patients of Family Eye Care for many years. We have always had great experiences and service. Everyone is friendly, knowledgeable & helpful. …
Dr Tedesco is an amazing doctor and you can really tell she focuses on patient care and comfort. She has helped me more than the many eye doctors I’ve seen previously. The staff is also very friendly and helpful. I highly recommend this practice.
I was able to get a same day appointment for some vision problems I was experiencing. Dr Kane is always thorough in explaining treatment and patient with my concerns or questions. Would recommend 100%
Very professional and a VERY positive, upbeat staff! Very accommodating for my busy schedule. They offer a lot of different services and took the time to answer any questions asked. Recommend them 100% for your eye care needs.
I had been considering finding a new office, simply because their hours have no longer worked well when we needed to pick up new lens or have repairs done, but stayed because we typically had good experiences. …
Friendly and helpful staff. Thorough exam and attention to details.
For some reason, the last two prescriptions did not work for me (wasn’t able to see properly) and I was unaware that they only correct within 6 months even though they schedule the yearly appointments and I wasn’t ready to get glasses yet. …
I was welcomed in the moment I arrived. Everyone was patient, knowledgeable, and willing to listen to what I needed. The office was very clean and organized. The assistant went above and beyond to explain all the steps before I saw the doctor. The doctor was very helpful and very kind. The degree of service was great!
Got glasses there last year. Was struggling to keep them clean. Been wearing glasses all my life, never had a problem like this with any other lenses. Went back and was told I was cleaning them incorrectly, so switched it up based on their …
Dr. Kane and his staff are second to none in the eye care and customer experience that they provide.
They lied and mislead me told me that they would do anything needed to get me a pair of glasses I could see well with but after their 4th try they told me that they would not help me any more and told me to leave without a refund i have now …
Everyone was very friendly and helpful. My doctor explained everything to me. Very helpful and nice.
They have the most wonderful staff and wonderful Doctors here . Couldn’t have had it no other way there the best !!!!!!!! And I can only choose five stars I would give them a hundred Stars
Very “kid friendly” place – both my son and I had appointments and they even let him look at the inside of my eye through the telescope lens.
Doctor Brooke is excellent in the service she provides. I have already recommended her to a friend.
i went in because i had two shards of steel in my eye from work that i had gotten out earlier and wanted to make sure nothing else was in my eye. i was seen the same day i called and the staff was friendly and professional. the doctor was …
They do a great job on the exams and gettin me the glasses that fit me and my lifestyle. Best in town!
The staff Carol, Roberta, and Dr. Brooks made my wife and I feel extremely comfortable. We will be using Dr. Brooks for all our family eye care needs.
Met Dr. Carusone for the first time today concerning a reoccurring issue with my eye. He was thorough and listened to my concerns.
He discussed a treatment plan with me and was able to schedule my yearly exam at the same time as a follow up appointment. My family will continue to use him as our doctor.
Overall it’s a great place! However my insurance only granted me about 8 options of glasses whereas there were 100’s of other options, but only for a few hundred dollars. I didn’t choose the blind life, the blind life chose me! But the staff was great!
Dr. Kane is an exceptional optometrist. I had a terrible experience with another eye dr. A friend recommended his practice and it was a blessing. Dr. Kane is thorough, patient, and knowledgeable. He takes his time with you and explains …