Family First Medical Center is a team of family doctors, pediatricians, and physical therapists in Idaho Falls, Idaho. The clinic was founded in 2002 by Dr. Flint Packer. Dr. Packer wanted to start a medical practice where he could provide high-quality preventative care while building relationships with patients. In 2003, Dr. Boyd Southwick joined the team, bringing the same patient-centered philosophy as Dr. Packer. Both doctors are glad to provide comprehensive healthcare in the community. The practice has grown to include physical therapy, pediatric care, and even an urgent care clinic. Our Idaho Falls doctors are ready to help your entire family. Call us today! Family First Medical Center 3820 Crestwood Lane Idaho Falls, Idaho 83404
| Friday | 7:30AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 6:30PM |
| Tuesday | 7:30AM to 12PM |
| Wednesday | 7:30AM to 6:30PM |
| Thursday | 7:30AM to 6:30PM |
3820 Crestwood Ln, Idaho Falls, ID 83404
Emily was great! Very knowledgeable and compassionate person! Highly recommend her! Turned an embarrassing issue into a fixable and confident issue!
Friendly and Helpful
Staff is great!
Love it
Top notch as always!
Awesome therapists and aids!!!
Quick, friendly and positive!
They were great
The staff is so friendly!
I couldn’t sleep but now I can
Top notch staff and providers!
Always professional and very kind
Showed concern. Addressed all issues
Great staff and experience all around
Very supportive and friendly
Professional….
Friendly staff. Listens to your concerns.
Very caring providers and staff.
They did a great job 👏 …
Does a great job of explaining WHY we’re doing what we’re doing.
Best staff I’ve ever been served by
Everyone was professional and friendly. Nicely treated.
You take very good care of us.
Thank you !
Providers listen to concerns and take the time to answer questions without judgment.
the staff is great they’re so helpful
Always get back to me and are available when I need them.
Always very friendly and professional! I’ll keep using them!
Very caring office including staff, nurses, and doctors.
They have always gone above and beyond there job.. I highly recommend!
Great facility and staff. Moving the whole family to FFM.
Family first staff is nice and helpful.
everyone here is so nice and the office is very nice as well
If it weren’t so personal I would share my experience more, but what I will say is that I would not recommend Family First to anyone.
I always get treated well at family first. Nice people.
Best Doctors and PAs in the area.
Love Dr. Boyd. He is always so kind and thorough .
The staff is soooo caring!!!! They r great!!
Awesome staff great doctors. Very thorough.
Dr Packer and the staff are wonderful! Always very knowledgeable and helpful
I love this place, I have been going to them for several years now and I’m very happy with them. They are extremely helpful.
As always, the office and nursing staff were amazing and professional.
Knowledgable, kind, thorough, answered questions. Referrals made in a very timely manner.
Fast and friendly front staff and nurses. Ready to help with any questions.
0/0 worst place ever!! I have to call 5+ times to get a hold of someone, nobody ever picks up phone.
I received excellent care and had a positive experience.
Very professional and will use every tool to get you feeling better. Very friendly
Family First had the best doctors and support staff in Eastern Idaho!
Staff is always full of personality. They are always kind, and helpful.never a bad experience.
Comforting, caring staff. Great place to go if you need to see a doctor.
The staff take their time and answer questions. Dr Packer listens and doesn’t rush through the appointment.
Dr Southwick is super Informative and everyone is extremely friendly. Especially the front desk!
They got me back to normal activity after a car crash! So grateful for the help from everyone in the office.
I always have a good experience when I go in. Everyone is always friendly and makes you feel comfortable.
I saw Melissa. I love her bedside manner. She is kind, emphatic, and listens.
Always a positive experience starting with the front desk. Everyone is very kind & helpful.
I wouldn’t go anywhere else nor take my child anywhere else. All the PAs , Doctors, and NP are super knowledgeable. Love it here.
We have been seeing Tyson for years. We love this office and the staff! They are always helpful and friendly!
Always there when we need anything, from appts, shots, blood tests, meds. Etc.
Very efficient office, superb Doctors and Nurses.
Never a long wait. Highly recommended!
Alyssa is absolutely amazing! She listens and genuinely cares about what I had to say!
Dr. Jenkins was great! She listened and was very helpful resolving my medical issue!
Kind and friendly therapists in a clean and modern facility. Very helpful in working with me on my neck issues.
Wonderful staff and Dr. Steiner really listens to you. Great place.
Dr Southwick is a good listener and a very knowledgeable Dr. I always get great care at Family First.
I was seen very quickly by Alan Adams. He spent as much time as I needed with him. I was very impressed with your office. Thanks!!
Best Doctors office in town. Fast service, and always a friendly staff. Highly recommend!
Very clean facility and extremely professional staff. I would recommend Family First for any of your medical needs.
This office is very well ran, everyone is very professional. I have never had any complaints, everything I have ever called about is handled quickly.
Very very very professional health care people I can take care of all your needsthey are always calling you and letting you know what your blood work was how things went reminders all the time on your appointments very professional I wouldn’t go anywhere else
Everyone that works at family first medical are the friendliest people I have ever met
I travel 1 hour to take my family to family first medical. The staff is friendly and caring and dr Tyson and dr southwick know their stuff! Will never go anywhere else.
Always well taken care of and cared for! Thanks!!
Best doctors hands down. Dr. Tyson Parker especially.
Dr Southwick and his staff are very friendly and really care about their patients health.
Very good on stretching my shoulder out with my frozen shoulder. It may hurt but feels so much better later and I can reach better.
The front office staff is great. We see Dr. Southwick, but he’s hard to get in to last minute. Melissa Kelly is our go-to, and she’s great!
Family First staff have always been kind and compassionate. I never have to wait long for care and the care is always thorough.
I love everyone at Family first. They take the time to get to know their patients and it truly does feel like family.
The staff is friendly, and the providers are professional and kind. Would recommend these guys for everything from colds to carpal tunnel syndrome and everything in between!
The receptionist and nurse that took my blood were very friendly and courteous. I’m always treated good and the wait was very minimal.
Staff was friendly and visit was quick, efficient, and thorough! Melissa is awesome and so was the nurse.
For my first teleVist their system worked well and was very easy to sign in. Very friendly staff and enjoyable fscility(when I’ve been in the past).
The receptionists are nice, but the clinical staff consists mostly of morons. If you need treatment for any sort of mental illness, i recommend going somewhere else, because this lot has no idea what they’re doing.
Had an eye infection called at 8:00 in the morning they got me in by 9:30 very good at it you can always count on them there
Individual care is wonderful. I trust Spencer and feel like I am his only patient. Facility is state of the art.
The team is friendly and knowledgeable. They focus on the problem as well as treating underlying issues.
They are all very friendly from front desk to nurses to most doctors. Usually short waiting period
Dr. Southwick is great with kids and addressed all my concerns as a parent. Would recommend to anyone who is looking for a great Doctor.
Best doctors and physical therapy clinic in Idaho Falls! Our family loves Family First Medical Center for our family’s medical and physical therapy needs!
Spencer Southwick did a great job helping me get back on track towards my fitness goals on two separate occasions. He is very knowledgeable and attentive.
Friendly staff. Great doctors. I like having all of the extras available in house, like physical therapy, X-ray, lab, first aid etc.
I blindly chose Family First approximately 1 year ago. A little history, I am a healthy 50 year old woman with the exception of hypothyroidism. I made the appointment due to a sudden left side/back pain. I mentioned that I have had kidney …
Dr Packer is genuinely amazing. Great guy and doctor! So happy we chose them. Definitely recommend going there.
I’ve been going to family first for 10 plus years. The doctors take the time to listen and I’ve never felt rushed. The staff is professional and kind.
The staff is friendly and professional and the best in town. Dr. Southwick is personable, professional and takes whatever time is necessary for the patient.
Everyone was so nice and helpful, especially since we were visiting from out of town. Staff and doctors were great! I would highly recommend them to others.
Dr Southwick and the other members of the practice have cared for three generations of my family. They are an excellent practice, from billing to reception nurses to physical therapists.
Always a friendly greeting from staff on entering. Never a long wait. Doctor Southwick is always willing to take the time needed and I never feel rushed. Really like this medical center.
Dr Southwick and the entire staff at Family First make you feel heard and cared for. I don’t feel rushed through appointment, and it’s super convenient all of my family’s health needs can get taken care of at the same place.
All of the staff are courteous and knowledgeable. I have been taking my family there for over 15 years and I’ve always had positive experiences with them!! I highly recommend this clinic!
I have just started going here and I have been really impressed with how attentive and knowledgable the Dr’s and PA’s are. Every single one that I’ve met with has been thorough and answered all my questions. I’ve been very happy with the care I have received so far.
Highly recommend Family First! The doctors and PAs are friendly, knowledgeable and always take the time to figure out what is going on, not just treat the symptoms. My family has been going here for over 12 years and we have never had a bad experience!
I’ve been coming here for about 3 months now and today was my first time meeting with Alyssa (I believe she’s a PA) I’ve been having a lot of health issues over the past year, physical and mentally. every doctor I’ve been to have all …
Went there to get a strep test. All of my family had great service here, but when I went, the PA came in and didnt introduce herself. Cut to the exam, she didnt ask me about any other symptoms. Did a strep test that came back negative. When …
I am going for their weight loss program/general care. They are kind, encouraging, knowledgeable and accommodating. HIGHLY recommend. Great, caring staff and physicians.
Very friendly. I like Dr. Southwick. I wish the medical system in the U.S. wasn’t so corrupted and broken, but that’s not really Family First Medical Center’s fault I guess
Dr Southwick and the Faimily First staff are great. Dr Southwick is a knowledable and caring physician. He listens and engages his patients in their health care. He spends time with his patients and explains things in a manner those of us …
Family First Medical Center was very accommodating and got me in within 2 hours of me asking for an appointment. Shelly who met with me was very thorough and assured that I had everything to be successful.
Thanks
Physical therapy is helping already and I have only had two visits.
I am a new patient with blue cross of Idaho. I was scheduled to see Dr Packer as a new patient for a month. Then Office called me to reschedule for another month. It’s total 2 months. I was complaining about the long wait and wanted to talk …
Doctor Packer has been our family doctor for 15 years. He listens to what I have to say about my kids. Has a very good bedside manner.
The staff is so friendly and helpful. I absolutely love Melissa. You can tell she genuinely cares. She never makes you feel rushed. I would highly recommend this place!
We’ve been taking our family of 6 to Dr Packer and his staff for 11 years now! My kids love all the PAs. especially Allan, Tyson & Michelle. They always have fit us in on short notice when needed and are so kind and professional.
Im happy for the service I got. Im also happy I won’t be seeing a different doctor or PA when I have appointments like I did with my last provider. Im sure I will be with you all for a long time.
Thank you
No delays at the reception desk. Check in was efficient and kind. NP followed check in and confirmed my sinus infection and sent Rx to pharmacy.
Family First Medical Center is a very professional and efficient establishment to get all of your medical needs taken care of. The staff is friendly, helpful and professional. I would recommend them for any of medical needs.
I LOVE Family First! Every single experience I have is a positive one! I love having a provider who knows my entire medical history. I suggest Family First to all my friends and family!
This appointment was for Joyce. The only unpostive thing that I would say and has nothing to do with the actual appointment. I called a week earlier and was told they wouldn’t see me without a CoVid test. So I was sick a week longer than …
The Front desk, MH, and physical therapy staffs are awesome and operate in a very professional manner. I was only treated by one physician and in my experience, was the worst doctor I’ve ever been to. Very unprofessional individual that put …
We have been going to Family First Medical for almost 10 years. The doctors, PAs and nurses have provided excellent care. They are very knowledgeable and take the time to talk to you and understand your health concerns. I would recommend them to anyone.
My visit at Family First was prompt with my appointment. Thoroughly answered my questions and offered therapy to strengthen my leg that was broken in November 2020. …
Fantastic staff! Always pleasant, helpful and very knowledgeable. Often get same day appointments and the wait is minimal. Great choice for family practice doctors.
Dr Packer and staff are friendly and very easy to talk to. Everyone makes me feel safe and heard. I enjoy having my medical needs in such good hands .
They are personable. I have learned about exercises to reduce my pain.
Service has always been great. Professional and friendly. They truly care about my family’s health. I would recommend Family First highly for your healthcare needs. Dr Packer is the best.
Sarah is an awesome physical therapist. Was able to figure out my issue and really helped me. Knows what she is doing and is very personable.
Not only are the people at the front desk extremely kind, the doctors and PA’s there do everything in their power to help. And if you need to be directed to a specialist they’re more than happy to make sure you’re seen. My husband, my kids and I love it there. They’re very personable and make explaining what’s wrong so much easier
Alyssa was very thorough and personable. The front office was nice and pleasant to talk to on the phone and in person. My husband also goes here and has always been taken care of.
I’m seeing Dr. Boyd Southwick for several years and I sincerely think that he is the best family doctor in town. Dr.Southwick is very professional, he always gets details about your problem and always explains why he thinks the treatment should be like. I trust him completely and would recommend him to anyone!
Family First has always given us great care! They are so good at getting you in as soon as possible and I have appreciated each of their nurses, tech’s, front desk, PA’s, and Dr. Packer. I refer them to everyone.
Family First staff and doctors are always kind and very attentive to us whenever we are there .!
I have never been disappointed in customer service there and we are treated like …
Alyssa Jenkins always takes time to check on my personal well-being as well as my physical health. She sees these both as part of healthy person. I appreciate this. I also appreciate her thorough checkup on my medical history, as she goes …
Family First Medical is just that, a place that puts my family first always. From helping my kids when they’re sick, to annual checkups, shots and everything we need. They’ve helped my family for years, and I’ll never go anywhere else. …
Family First have the friendliest, most professional people. Dr. Boyd Southwick is so friendly, makes you feel really comfortable and welcome. I truly appreciate all he does for me, I feel like he truly cares for me as a patient and for my health. Thank you so,so much.
I feel from the receptionist to the physician that I am cared for, treated like a human not a number! I have never had a bad experience. This facility cares for every person that walks in that door. Hands down the best care for me in my 55 years of life.
I moved to IF 5 years ago with several serious medical conditions. Leaving my physician of 30 years. was difficult. I was referred to Family Practice by my clergy. I see Dr.Flint Packer. He has “earned” my trust. I can talk to him about anything. He and his staff feel like family.
Family First Medical is the first real doctor office I’ve had in a long time because I couldn’t find anyone before that I was truly comfortable with. They take the time to listen and understand my questions and concerns. The front desk ladies are amazing.
All the staff at Family First Medical Center are exceptionally kind, friendly and professional. Dr Southwick listens intently and then explains things so I can understand. He truly cares! They all do there! Highly HIGHLY recommend!
The Drs seem good. I’ve never had any real issue for them to resolve but they seem good. Some of the nurses don’t seem to know what they are doing. The place will will perform extra tests and procedures that you don’t need so that they can …
I love Family First! Everyone of them go above and beyond, from the front desk personnel to the PT department, Xray techs and of course the physicians themselves. I couldn’t have chosen a better place to go! Alyssa is my favorite, but honestly…they are all great!! I refer everyone here!
Alyssa Jenkins is incredible, kind, loving and genuinely cares. She is always just a phone call or email away. She gets to know not you but your family dynamic. …
I met with Alyssa and she was amazing. She was friendly and professional. She really listened to what I had to say and really seemed to care about what I was going through. I didn’t feel like she was rushing to get to another patient, and …
Dr. Packer is a great doctor. He listens and cares. He tries to stay up on latest practices and medication for the patient. His CNAs, CMA’s, nurses and staff are attentive and care. The other providers are great to help and listen when I …
Family First Medical provides excellent healthcare. I have been there for a handful of different reasons between illness, smashed fingernail, to a painful fatty deposit on my bicep. Each time they have been respectful, kind, and reasonable …
Tyson Parker is a very good listener and is thoughtful in all his treatments. My husband and I would not consider going to any other practitioner for our medical care. When necessary Tyson doesn’t hesitate to refer us to a specialist. …
Been going to this medical office over 13 years now. Most of the receptionists know my voice over the phone and treat me like old friends. I started out with Boyd Southwick D.O. and is was wonderful, I got Tyson one day when Dr. Southwick …
I am so impressed with Dr. Flint Packer! He’s honestly the sweetest, most caring, thoughtful, listener I’ve ever met in a doctor! Seriously he actually listens!!!! I’ve never ever ever had a doctor hear me, trust me, understand me and care …
Dr. Southwick is one of the very best out there. He listens. He remembers. He never rushes you. His support staff are always sooo kind, from the front desk to clinical staff..
Staff are friendly. You get in quick. I’m happy with. Family First Medical Clinic. The physical therapy department does except Medicare.
Tyson Parker is an amazing caring doctor. He makes you feel like you’re his number patient. Tyson takes the time to listen to your concerns and question’s. He is so kind, we would recommend him very highly. He’s been out family doctor and …
Dr. Southwick and his medical staff are exceptional! Very prompt with test results.
The receptionists are at Family First Medical are amazing, never any issues with getting in to see the medical staff at a moment’s notice, never any billing problems.
I love the people there. The staff is quick and efficient. Dr. Southwick has been our primary doctor for many years, but we have also seen Shelly Davis for women’s health and Tyson Parker. They are all wonderful to work with.
Met with the doctor to discuss a cold that had persisted for over a month. The cold was going away but a cough was still there. We discussed various options and decided to wait to see if it would get better.
All the providers are great! They listen and care about the health of their patients. I love that the whole family can go there and that they have so many things in one location! Allergy testing, physical therapy, x Ray, massage therapy and bone density scanning!
I was sick with pneumonia and had been elsewhere for treatment that didn’t work. The entire experience at Family First was a pleasure. From the greeting to the treatment I was treated with care and compassion. They were actually happy to …
I’ve been a patient at Family First for several years. They are always responsive to my needs, occasionally I had questions about medications that only required a message left with the nurses. The response usually came within hours of my …
I love Family First. The staff are amazing in every way and Dr. Packer is the best. His bedside manner is amazing and they are all so willing to work with your schedule i give them a five star . .
If you are in need of physical therapy I highly recommend Family First Physical Therapy. Spencer Southwick and his staff are wonderful to work with. They are friendly, caring, and very knowledgeable about the types of therapy that their …
Family First Medical is the best! From those who greet you as you walk in, to those who do diagnostic tests or physical therapy, you are always treated like the most important person visiting that day. Dr. Southwick has always had a …
We love all of the providers! I saw Alan Adams for the first time this week. He was amazing! He was able to tell me, and explain to me, what was wrong, in a way that I was able to easily understand. He gave me a referral to the Physical …
Family First Medical Center is an amazing office! I love the front desk employees and Melissa Kelly. She is so friendly, and super thorough. My daughter and I love seeing her for our medical needs.
I have been working with the physical therapy department for a few months and they have been very attentive to my care. Spencer, the main therapist there, is friendly and informative. He doesn’t mind answering my questions and spending time …
It takes a village…
For over 10 years we have been seeing the team at FFMC. Here you are not just a number/patient, you are a person and they treat you as a member of their family. They truly care! I am so very grateful to have Family First in my village.
Family First has caring Doctors and staff.
Family First can do some testing there;
For example blood draw for blood tests, bone density scans, and x-rays. …
The staff at Family First is way awesome! They’re very friendly, and they let you ask as many questions as you want. I felt like they actually cared about me instead of just another 1-in-a-million patient. I met with Allen their PA, and he …
Family First Medical is always my favorite Doctor Office to go. I went as a kid and now my child goes there. All staff is friendly with my family. My son recently needed stitches. They were very gentle with him. They offered him comfort …
Dr Packer and the whole staff are always friendly and make you feel comfortable. Today my visit was just routine annual physical but being able to just talk to Dr Packer as friends and for him to ask about my family and how we are all doing …
I took my daughter in with went with an urgent situation and no appointment. They got us in almost immediately. They treated her quickly and were able to stitch a laceration while making her comfortable and relaxed. I recommend Family First …
I love this place! I have been going here for a bit and they definitely didn’t waste time to get to the bottom of it!.they’re are thorough and they take your health seriously. They care for their patients with compassion and dignity. The …
I have always had a great experience at Family First. Kim is the best bold drawing professional ever. And the staff is always so kind and helpful. Dr. south wick and his PA are both very knowledgeable and will spend whatever time you …
Dr Packer is the best dr I have ever dealt with, nice friendly, always ready to listen and is extremely knowledgeable in medicine of all sorts.
The office staff and nurses are very helpful and nice.
Dr. Packer and staff are the best! They always make sure to spend quality time with me and my family. I’ve felt very comfortable coming here with everything about my health, from minor questions to major concerns. The quality of service is …
Family First is our family’s first choice for our medical care. From the front desk staff, to the caring and attentive nurses, and the knowledgeable doctors and physicians assistants, health care here has been our family’s ” go to ” …
Love this place. Dr Packer has been our family Dr for over 20 years. Everyone here is fantastic!
I used to go to a different clinic in town. But i always felt that my concerns weren’t being addressed. But when i moved to family first clinic Dr. Tyson Parker and Dr. Southwick really took good care of me and took the time to …
I just love this place, well for being a Drs office! The people are so extremely nice and helpful! Getting a same day appointment has never been an issue! They have great doctors and a wonderful nursing staff! …
I only rated this a 1 because I couldn’t rate it lower. You can never get ahold of anybody in the office. Scheduling an appointment is a complete joke. My mother went to the same office and had the same issues so I should’ve known better. …
I actually dropped by, hoping to get right in without an appointment. The staff were thoughtful and welcoming, and I was in-and-out faster than I’ve ever experienced. They were personable, highly skilled, and FAST! Many thanks.
I just love Shelley Davis. She has such great patient doctor relation. She genuinely cares for her clients and there health. I recommend her to everyone.
Tyson Parker at Family First is the most thorough person I’ve been to in years. He genuinely cares about his patients and follows their treatment plans to completion. He also doesn’t hesitate to refer patients to specialists when necessary. …
The girls at the front desk are always cheerful and friendly and some greet us by name–that’s pretty amazing. The nurses are great, we especially appreciate Kim. Both doctors are thorough and explain things well and are very kind and considerate and concerned. They genuinely care about our health, and it shows!
First time to this office. Was referred by a co worker. Very friendly staff and front desk ladies! Super impressed with the PA Tyson. He was very informative and I felt like he explained things awesome! The entire appointment was very smooth and I didn’t wait long! Def glad I chose to make this my new primary care facility!
We love Family First! They do a great job at quickly getting you an appointment and don’t have you waiting forever in the waiting room. The office is clean, comfortable and modern. Fun murals in kids’ exam rooms. My husband and I have seen Dr. Packer and two of his PA’s and have had great experiences. Very knowledgeable and kind staff.
Emily Peterson is a very knowledgeable and professional physical therapist. Her staff are friendly and professional as well as they guide me through the exercises. They listen and make adjustments if I experience pain in certain exercises. Family First Physical Therapy department has been a good experience for me!
I love Family First Medical Center! They are always so nice and knowledgeable. They make you feel important and take their time if you have any questions or concerns. I trust my family is getting the absolute best care no matter which doctor, PA, or nurse we see. They are all amazing!!!
Best physician that I have been to! They worked with me, the staff in the office from the receptionist to the doctor was very friendly and helpful. They made the process easy and they did all that they could to help me get my medical …
I’ve had great experiences at this office and with Dr. Steiner. He really spends time with his patients and listens to them. I’m really grateful I have found such a good office and provider to see in town.
Fantastic and knowledgeable staff, open and motivating space, felt like I was listened to and my needs met with many therapy options.
With four kids it is great that we can get all the help we need from one office. The staff is excellent and all the doctors and nurses are very professional and genuinely concerned with our health. They have always been on time and easy to …
Great therapists, very knowledgeable, very caring, and great facilities. Happy with my choice.
Dr. Packer and the staff at Family First Medical Center are absolutely the best! I am always greeted promptly by the friendly staff and seen quickly. Dr. Packer (and the staff) is thoughtful and caring as well as compassionate. Not only …
I appreciate the care and time given to thoroughly explain everything to determine the best course of action for me.
Everyone who works at Family First Medical is so kind and professional! Whether I’m working with my doctor or nurses, receptionist, billing, etc… they are knowledgeable and I always have all my needs taken care of so quickly and effectively. I honestly can’t say a single negative thing about going here. I love it!
The physical therapy at Family First is great. Emilie was excellent. She’s friendly, professional, and knows her stuff. She spent way more time with me than other physical therapists at other offices have in the past and she really took the …
The front office staff, nurses and doctors are all of the highest caliber and professionalism anyone could ask for. Everyone is pleasant and kind. It is so hard to find such a great group working together so effortlessly.
Me and my son see a family practitioner here, Tyson Parker. He is excellent. He truly cares for each of his patients and treats them with dignity and respect. Also his vast knowledge and experience is reassurance that he will take good care …
This is the first time I’ve had a bad experience. I took my 6 month old for her shots and we saw the doctor for 5min but we were there for an hour and a half. I was not happy
We love Family First. They are kind and easy to work with. They listen to what you say and genuinely care about you.
I love the physical therapy department at Family First. The receptionist are accurate and kind. The techs are great! I especially love my official therapist here. She has been working with me for about a year. My musculoskeletal system …
Very thorough as well as caring for their patients! I have done PT here for various reasons, and have worked with multiple people in the clinic, and they all have a desire to see improvement as well as to direct in any way they can!
If you are really sick then don’t consult them. They don’t care about your personal health issue. I am sick today and I called for reschedule 1 hour before because I am unable to wake up due do medicine. Rather than understanding the issue they treat me terminate me from clinic service
The staff here are as friendly as can be. My Physical Therapist, Emilie Peterson is really good at her job, and is doing amazing things on my post surgery shoulder. I highly recommend her!
Great, knowledgeable staff. Family First physical therapy has a really positive environment, where the staff really seem to like each other and are happy to be doing what they are doing.
I had my first patient visit yesterday with Dr Steiner, he made me feel very comfortable, he listened to me patiently, you can tell he is very knowledgeable. The PA was also great, I can’t remember the name, it was either Holly or Crystal. …
This is hands down my favorite doctors office. Dr. Steiner especially is amazing! He listens to my concerns and asks lots of questions to better understand. Then he walks me through treatment options and asks what I think, letting me make …
We have our whole family here. The doctors (especially our PCP Packer) are all amazing. We have seen many other PA-Cs and Physicians here as well when Packer is unavailable and they are all well educated and sincere with our issues and …
Candace is wonderful! She knows exactly what she’s doing and she tells you all the things you need to know to be able to take care of yourself at home after you leave the clinic. Everyone at the clinic is super nice. I think that Candace is …