Family Healthcare of Hagerstown

Health & medical, Family Healthcare of Hagerstown

Family Healthcare of Hagerstown providing a variety of medical, dental, and supportive services for all of Washington County, Maryland. See more

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Family Healthcare of Hagerstown Contact Details

  • 201 S Cleveland Ave, Hagerstown, MD 21740
  • 301-745-3777
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 7PM
    Wednesday 8AM to 7PM
    Thursday 8AM to 7PM
  • https://familyhch.org/
  • Facebook, Linkedin, Twitter

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Family Healthcare of Hagerstown Reviews ( 111 )

  1. (Translated by Google) I can give very good references to this health center, whenever I go they treat me kindly, the medical care is good and they satisfy all my concerns. …

  2. I love the atmosphere and people here. All happy, easy going, & eager to help you along the process- even if there is a problem or slip up along the way. We all make mistakes every now and then. Very professional people. 👌✌ …

  3. I seen the dentist part of this facility and usually it’s good but I have been having tmj issue and they messed up filling one off my teeth now I am in pain and they said they were gunna charge me to redo whatthey were suppose to do in the …

  4. Horrible customer service. My daughter was seen on the dental bus for a routine cleaning at her school. Not only did they violate HIPAA but when I called with concerns they were extremely rude.

  5. Worse place I’ve ever been too..dr.atwall has allowed me too stay in pain and not return any phone calls or return a phone call over meds for a pinched nerve that made me sick…ordered and MRI jan 28 and I’m still waiting for the dr.atwall …

  6. They treated me like garbage from receptionist to assistant to doctor. There was only one person who was consistently pleasant and unfortunately she had nothing to do with the care I received.

  7. I have nothing but great things to say about this place my dr jodi mayo which is my primary is a amazing person and a dr i trust with my life i also go upstairs to have dental work done and dr graves is great she is very good and …

  8. Really enjoyed my experience with Dan Rosko and his team. They went above and beyond to provide excellent service, especially with my time-sensitive issue. Highly recommend!

  9. Worst place ever my wife had a iron level of 2 and the doctor waited a week to try to remedy the issue we had to go to hospital and they seen the record an said she was to get in asap take ambulance that’s how bad the medical malpractice go

  10. Would give a no stars if I had the option. They all around are unorganized they cancel appointments and don’t tell you. They could care less about ppl that suffer from any mental health issues. I could go on and on. I highly recommend you avoid going to Family health care of Hagerstown

  11. This is basically a drive thru medical service, they don’t wait till the numbers stop on the scale to take your correct weight, the doctor I saw sat about 6 feet from me, never looked into my ears, never listened to a word I was saying, …

  12. Dental practice is worst place there, they charging for no reason, their receptionist so rude, and Dr. Metz no empathy at all and very unprofessional dentist. They try to bring more customers but I never bring there my kids!! Don’t recommend this place. Zero star to this dental.

  13. I have been going to this office for therapy for a year because I lost my wife
    Of 45 years from cancer.they sent me a letter telling me I need to find a new provider.i switched my insurance to a Medicare advantage plan.i am not gonna start …

  14. This is the worst medical facility I have ever been to. I had blood work done and they lost the test results. It is 3.5 weeks after I had the tests done and every time I call to ask about the results, they transfer me to someone’s voicemail …

  15. Ms Walker ( I won’t call her Dr) has no compassion or interest in your health problems. I wonder why she became a doctor when she so obviously could care less about suffering. Every interaction seems like an inconvenience to her.

  16. Tried to make a first time appointment and the woman who answered the phone said that I could not make an appointment and then download the appropriate forms to fill out and bring with me to the appointment (like they do everywhere else) …

  17. A family healthcare, federally-funded clinic committed to caring for the community. Services include family, dental, mental health, and podiatry care. Superb pediatrician on staff. Dentists are top notch with excellent credentials, …

  18. Do not go to this clinic !!! There are way better options, I had my minute-clinic NP recommend this place to me after facing homelessness , and I got on state insurance, I had a few doctors appointments to make for my clinical, I made the …

  19. I am really happy. I saw the bus at my kids school and asked if they can take care of me. Not on the bus but I called and got an appointment and saw a lady dentist. I had to go back for more work but they are always very nice. I can go somewhere else but am happy here. My mom and kids and brother also go here.

  20. Doesn’t seem too know how to treat my issues. As such have the honor of paying them multiple times for more down time away from work which makes it harder to pay them. Get ready to get misdiagnosed. I hope dan rosko gets sued till he lives in a ditch where he belongs.

  21. I will not be returning due to the simple lack of help over the phone after a visit. My dr Sarah park was great but the people who answer phones on April 1st between the time of 3:50pm and 4:30pm do not belong in a customer based …

  22. Everyone one at Family Healthcare are really friendly. Doctor Michelle Walker is the best.She very caring about her patients and she listens to what you have to say.And she’s down to earth person.Not to many doctors around anymore that really cares about a patient

  23. Just got done with my appointment with Dr. Michelle Walker and I am completely disappointed and upset. She was very rude, rushed through my entire appointment and showed no regard for what I had to say or the problems I was coming to her with. I will not be seeing her ever again and I suggest that no one does.

  24. I’ve been sitting on this and today I decided I couldn’t take it anymore . Dr . Susan boyd needs to be fired !!! Immediately.. I changed dr’s because I needed someone to understand how bad my anxiety was . My PTSD and depression have been …

  25. I liked this place a lot more before they moved. Some of the new doctors act like they don’t care about their patients. They’re only there for the paychecks.

  26. Hi love my sons doctors but unfortunately I am very upset about your policy…I work late hours and my son had an 8am appt that he could not attend due to taking a test in school. He informed me of this late in the evening and the office …

  27. I am sad to say that I will be seeking another doctor for my Moms mental and physical health. I have had 2 situations now with them not taking care of prior authorizations and my mother running out of her medications and not being able to …

  28. I have never seen such an unprofessional collection Of Doctors and healthcare workers in one medical center in all my life. They cancel appointments and never call to tell you, so you show up for an appointment that has been canceled. …

  29. Took my granddaughter here for dental services. The dental hygienist was not so nice. She made snide remarks to my granddaughter and was just all around rude. If you don’t have patience for children then you should probably not be working with children!

  30. Definitely a dental no-go if you are looking for a dentist. My daughter sees Doctor N, who is amazing, but the 4th floor seems to be their own business.
    First, I go in to make an appointment with them due to having broken teeth and …

  31. They change doctors fast never see the same dr twice. When you run out of meds they won’t give you a few pills till you can get appt. Putting pockets before patients is harmful.

  32. My experience has been great at FHC. Dan and Dr. Boyd have both given me and my health conditions the utmost care and attention. I feel their concern for me and my wellbeing at every visit.

  33. Friendly staff. Always helpful. I use the pharmacy and a blood lab in the building too. I really like my PA, and I feel like I am her only patient. They answer the phones quickly and I always get a good appointment time and date. No long waits either. All around good

  34. The cancel policy is BS. Bennett canceled on me less than 24 hours in advance and no apology or anything about that. But i overslept one appointment and I gwt a call pretty much on my behind even tho i called to reschedule. Been without my …

  35. If I could give them a Zero I would. I’ve been calling them for four days in a row for my medication and still have yet to get it. They said I should’ve called before my meds ran out but the funny part is that I did and the lady Diane or …

  36. Getting Rx’s renewed for refill is always a problem. After my appointment last month which was solely to have Rx’s renewed. When get to pharmacy in same building only 1 of the 2 prescriptions were sent. Went immediately back to Family …

  37. Doctor riggle is amazing it’s a shame she’s in with Family health care It’s a shame she works in this building some of the people here rude and don’t know what they’re doing. I left numerous messages for the CEO and she never returns calls If it wasn’t for doctor riggle I would no longer be going there

  38. I’ve been a patient here since 2009 this dental practice is horrible. I called in about having a tooth pulled and was told I needed to update my proof of income, which I did. Appointment was scheduled I assumed for my tooth to be pulled but …

  39. This is my second appointment, and when I show up they tell me my appointment was cancelled, and when I asked for a new albuterol subscription they told me it would take 24-72 hours. I explained I wouldn’t be in the area for 2 weeks, and …

  40. I get really concerned when a physicians office loses your paperwork. The Doctor I was seeing is no longer there and I called to get a common prescription refilled that I have been on for months. I was told it was cancelled. How does …

  41. I love how convenient and easy Family Healthcare of Hagerstown makes it for almost ALL of your health care needs in ONE PLACE! You can see your Primary Care Doctor, Children’s Pediatrician, any psych &/or therapy you may need, complete any …

  42. This was a very scary thing for me but my dentist was very nice and kind. She was always making sure I was ok. She pulled 5 of my teeth and I never felt a thing. What a great lady. ( My dentist).

  43. My doctor’s office is located here but what I highly recommend is the express pharmacy located downstairs. The staff at this location of express pharmacy is the best! Very personable I would highly recommend anyone who is tired of the complications with Walgreens and CVS to switch pharmacies.

  44. The doctors are good to decent, but the system is horrible, day one they couldn’t even scan my insurance card and cancelled my appointment without telling me, I let it slide and things seemed decent. But when I dropped off important …

  45. One of the worst places i ever had to take a person to. The mental health department doesn’t leason to there patients what so ever. They do not care about there patients wish’s. Go to another doctors office stay away from here. I have seen …

  46. We use the pharmacy downstairs and the ppl that work there are so friendly and have really helped us since we moved to the area and needed a new pharmacy..also the girl working the front lobby was one of the nicest women I’ve ever met…I believe her name was amber but don’t quote me on that..

  47. Update: 5 star was when I had a good practitioner. She left the facility and I did also after she left. 🙁 No one could give the same care as her. …

  48. I started going here after my PCP couldn’t get me in for almost 2 months (even with a health scare!)
    Family Healthcare got me in that week & have been thoroughly working with me to …

  49. You don’t even deserve 1 star.
    My sons appointment was at 8am this morning. Family healthcare called me at 7:50am to reschedule my 8am appointment since “Dr Mark Called off” …

  50. It’s been 4 days since I was in for an appointment. the Doctor I met with, still has not sent in meds I needed to my cvs in order to breath better. I have called 5 times to try to get it all worked out and was lied to 5 times that they …

  51. Two times last minute they’ve had to do a reschedule just for my dental appointment. Wouldn’t be so bad if I didn’t have to request the day off each time and already have them approved just to not need them anymore. Idk about who reads this …

  52. I have been calling to make an appointment I can’t get through to speak to anyone. They hung up on me yesterday without saying anything and now everytime I call I get sent to a voicemail? Which I’ve left a couple with no call back

  53. I gave them a 2 star because they are not bad. The thing I didn’t like was the constant mistakes made by doctors and nurses. They lack communication often and can be rude at times.

  54. This clinic is to be avoided like the plague. I have 30 years caregiver experience. This includes visits to nearly hospital in Baltimore and countless doctor’s offices. I have never witnessed such gross incompetence as Family Healthcare demonstrates.

  55. Been going here for 4 years and they were great for the first 2 years and then they seemed to stop caring and lose paperwork , when the Dr cancels I take time off work because they don’t call me and then they say I missed my Third …

  56. The doctors and the doctors nurses are very helpful and caring but the other staff that is supposed to check messages and or relay messages to people’s doctor’s are not doing their jobs properly!!… My son shouldn’t have to wait 4 days and still get no return phone call about his asthma medication refills!!!!

  57. If you want an office where a simple check up takes 2 hours, making a call takes 30 minutes minimum if not an hour, and nobody seems to care about you.. then this is the place to go! Otherwise, Id try somewhere else:)

  58. This place is a joke. I reached out to seek mental health counseling with a therapist, and they told me I needed to see a regular doctor first to get prior authorization with them (for some reason?). So had to make an appointment months out …

  59. While staff is very good I can’t give praise to Dr. Uzicanin. My elderly mother in her 80s was left go. No blood work done for over a year and a half. Took her to Urgent care & her thyroid levels were way off & her meds should have been adjusted & monitored. Glad he’s retiring.

  60. I was recommended to Dr. Foutch after my Dr. Left robinwood. I was told she was great. I’ve seen her 2 or 3 times and I thought ok, she is really good. However, I have not been able to get in to see her since. EVERY appointment made is …

  61. Please do not take your children to this dental office!! After being seen and scheduled for 1 filling, they have called several times to cancel/reschedule the appointment a few days before everytime! And then it is weeks until they can …

  62. I’ve been going to Family Healthcare of Hagerstown for many years now and I’ve always been treated with dignity and respect. The staff are so friendly. The doctors are good at their jobs and very caring and personable. Right now I have a …

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