For more than 50 years Family Horizons has provided the highest level of personal service to members. Since 1954, we’ve helped families protect and get the most from their hard-earned money. Today, members appreciate all the benefits that come with belonging to Family Horizons. These include: • Great interest rates on savings accounts • Low interest rates on loans and mortgages • Low minimum balances ($5.00) • 24-hour phone access • 24-hour online access • Visa ATM/Debit cards • VISA Classic/Gold cards • Direct deposit • Payroll deduction • And more! Family Horizons offers 2 Branch locations plus dozens of Shared Branch Banking locations in Central Indiana, and more than 5,000 nationwide! With the Co-op Shared Branch Network, banking is always convenient and nearby. To find convenient locations in the Shared Branch Network, visit www.FamilyHorizons.com.
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
6665 E 21st St, Indianapolis, IN 46219
Always very helpful
Great staff!!!!! Quick and friendly!!!
Sarah isn’t very nice.
Horrible horrible bank!!!!!
horrible customer service. worst bank i’ve ever dealt with
I was a victim of fraud and showed proof to the manager and she refused to do a fraud report. Still have not received my money back into my account
I love this credit union! They have done nothing but good things for me for the past five years!!!
Been a customer for ten years! I wont bank any other bank.”GREAT JOB”TOTHE STAFF.
Fast, friendly and efficient….one of the best experiences we’ve ever had with a financial institution!
I’ve been Banking with Family Horizon for over 30 years. All my family and friends have accounts. Love the friendly service!!!
I love family’s horizon very nice and respectful ladies and gentlemen. …they greet you when you come in ask how you doing first then ask how can we help you ….just love that
Very inconvenient. Only one location in Indy. Also not very customer friendly.
I love this bank, staff members are very professional and customer service is absolutely amazing!
Been with them for 3 years no problem great service way better than chase or any other bank.
I LOVE ❤️ FAMILY HORIZONS THEY ARE VERY NICE PPL SUPER POLITE AND HELPFUL. THEY GET U IN AND OUT! THEY EVEN HAVE AN APP THAT WORKS GREAT 👍🏽 TOO! THE ONLY THING I DIDNT LIKE WAS THE ATM DEPOSIT TOOK FOREVER TO POST TO MY ACCOUNT BUT OVERALL GREAT EXPERIENCE! …
I would give them less than 1 star if possible. I would share with you all the ways they tried to RIP me off, a customer who once had mortgages, car loans, checking accounts and credit cards through them, but they would probably sue me as a final insult. So just trust me stay away, or check your accounts very closely.
terrible customer service. I have not received any kid of statement from them. When I log in to my account, there is no information regarding my balance or my monthly payment for auto loan. Very rude when I called to get it resolved. Said they don’t know why it’s like that and to “I guess just call every time” So unprofessional.
Stay Away From This Credit Union they are RACIST !!!! They don’t like people of Color .. Very Nasty “KARENS” that work there!! I Will be contacting the NAACP AND CFCB based on how I was treated !!!
If I could have given 0 stars, I would have. This bank is the WORST. You can’t even make payments online if you have a loan, you HAVE TO have a checking account with them, which is absurd. If you offer loans, you should have an online e-pay …
This place is very unprofessional. I’ve been banking with them for the past year and over that year they have failed to mention to me that if I use my card number and such to pay a bill that I will be charged an ATM fee through my bank. …
I’m so disappointed in the way this CU has went down hill… wth I have direct deposit and been with them for 15 years and they have started charging $10 inactive account on a seperate just savings account(LINKED TO OTHERS) I have…they …
I’ve been with this credit union for many years.
I moved to another side of town but kept them.
I use a nearby credit union for deposits & withdrawls. They text me if there …
A bank straight from the 1960s. Want to make an automated monthly payment? Fill out a paper form! Have a question or issue? Better go into a branch. They collect online questions but they don’t actually ANSWER those questions. It’s …
I’ve never dealt with a bank that is so ready to charge you for every few they possibly can. Oh and wait your were negative for a day? Let’s lock your account even thought your account is back in good standing. I’ll be calling to close my accounts soon. Bank anywhere else.