Family Medical Supply is a full service home medical equipment and home oxygen supplier serving Clinton, North Carolina and surrounding communities. Family Medical Supply has over 18 locations across North Carolina to better serve you. We are passionate about providing compassionate and caring assistance with your home medical equipment needs as we firmly believe in our family serving your family in a caring way. Family Medical Supply offers a wide range of home oxygen, respiratory and home medical equipment including home oxygen, CPAP machines and CPAP masks, wheelchairs, stair lifts and more. Contact Family Medical Supply for all of your home medical equipment or oxygen needs at 910-592-0449 today.
| Friday | 9AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
1120 W Broad St, Dunn, NC 28334
Prompt response to issue with lift chair. Pleasant, professional, knowledge serviceman. Thank you !
Stephanie she is the best teacher i ever worked with.I think god for help.
Very friendly but yet professional. Employee made sure I understood how to use the equipment throughly and when asked questions was able to answer clearly. Excellent experience.
They always are very quick with your medical supply needs!
Service very good. Murice very nice man. Answerd all my questions or who to call get answered. All supplies delivered when needed.
Katy greeted me as soon as I entered the store with a pleasant smile and warm welcome. She had everything prepared for my acquisition of a new CPAP and her presentation was both professional and informative. She is an asset to your business …
Excellent presentation!!!
Awesome store awesome discount for CA students
Staff is good. Insurance issues arent
Jamie and Blake are awesome!
Very customer oriented !!!!!
Kimberly was very helpful
Thay really good
nice and personable
Ashley & Tracy, of the Lillington store are 2 of the nicest folks I have had the pleasure of working with. The remember that customers make or break a business. In a world where customer service is floundering, these two ladies know how …
They take good care of there people.
Very knowledgeable and courteous
Tony was very informative
Good service, great staff.
Great customer service, our tech was great and informative. Thank you for everything.
My account is linked with my daughters. This is Jamie Gleaton, SW with Harnett Co. Health Dept. I want to take a minute to recognize Ashley and Tracey for their down to earth quick wit, and most importantly, their willingness to go the …
~GREAT SERVICE~VERY PROFESSIONAL~THANKS ZACH~
Personnel in the office are so helpful and the deliveries are convenient and delivery person was super nice and friendly.
Great place to obtain your medical supplies. Staff is very friendly and courteous. Staff is also knowledgeable and helpful when filing on insurance.
Very respectful, friendly and I was very satisfied. I understood everything and I was taken care fast and with respect.
Tony was very good at explaining things to me. He is a very outstanding person.
Tracy and Ashley are outstanding as well as the drivers! They are always very helpful, friendly and timely!!!
Always get what I need and I am satisfied with store and staff for all their help.
I went in to feel some CPAP supplies after dealing with other companies and I have to say Miss Sherry was the most professional most caring person I’ve ever dealt with ever.
It has been an absolute pleasure to work with Jamie at the Family Medical Supply Inc. company in Lillington, NC. It had been so stressful to get answers and help to purchase a medical equipment. Jamie literally calmed me and was with me …
Excellent service and professional staff
They are wonderful and always so helpful Jamie is amazing she will do anything she can to help you. The delivery guys are so kind always prepared.
They took the time to make sure that my mask fix perfectly. I had to try on several ones and the lady were so helpful
Very attentive. Orders my Cpap equipment and mails it to me promptly. Always friendly and professional on phone and in person.
Very caring staff, quick and friendly. Met all of our needs.
I truly appreciated how Tony took the time to go over and to explain every question that I had. This was new to me; so, I had many questions. He not only answered the questions, he took the time to demonstrate what I needed to know. He …
Bobby was very informative and made sure we understood how to operate everything! He answered all of our questions. Very professional!
Great service. Hoping it continues.
Family Medical family is always there to help you. Continue to do so. I wish other business had compassion like you all. Thank you all for your support of others needs
Everyone at Family medical always been very polite and extremely helpful I enjoy doing business with them and will go back for all my medical needs. Peggy Brassfield
Derado McNeill and his partner did a fantastic job and their timing was impeccable. For whatever reason, I really, suddenly needed help breathing and that’s when he called. They arrived within 15 minutes and quickly had my concentrator set up and working.
Family Medical in Lillington has been providing supplies and equipment for myself and my wife for years now and my experiences with all the team members have been positive. Each has been both friendly and professional. I highly recommend this company and this particular location.
This company has been taking unauthorized amounts out of my account. Was told and receipts one amount and every month for about 6 months they have taking out what they wanted too
After speaking to my insurance company I qualify for a FREE Brest pump (TMI) . The insurance company said to go to a local medical supply store and they will take care of the rest. So I went to this one in Dunn… I had all my information …
I’ve been getting all of my equipment and devices here for years.
They play favorites! If your not friends with the right people they single you out, no matter how hard you work they will find any excuse to fire you! They are the fakest company I have ever worked for! They tell you how good of a job your …
Kimberly help me as soon as I came in. She has tried to solve my problem
Thanks to Family Medical Supply, and their staff for helping us outside of normal business hours to get a piece of critical medical equipment needed for my grandfather. My family has always relied on FMS whenever we needed post-operative equipment.
Everyone at Family Medical is very friendly and I have always received prompt service.
Dan was very knowledgeable about the equipment. He took his time to explain everything thoroughly. He was respectful and extremely kind. My father is in hospice care and I am so appreciative of people like Dan who make this difficult time a little easier.
I think this place has the best employees. They treat me like family. Never have to wait long.
Was very satisfied with the delivery process and the delivery person was very informative about the operation of the equipment. The setup was quick and neat.
Very unhelpful. Since my husband has become disabled I have found that anything in the medical field is marked up about 5 X’s the actual cost. Went there for a walker. I bought it online cheeper than I could get it from them with insurance. …
Wonderful! Can’t believe the difference. Thank you.
Horrible customer service. Unwilling to help patients transition from one medical equipment company. Unwilling to give a release form to get records from provider and old medical supply company. Guess they do not want your business.
Great personal service, I appreciated Erica’s patience and professionalism helping get set up with new equipment. She was there for me when I called with questions after I left. Thanks Erica!!
Carrie does an outstanding job!
Tony shared intricacies of using my device and explained how I could get greatest benefit from cleaning, etc. Thanks, my friend. Good to see you again!!
Fred
Family Medical Supply in Dunn NC has been great to work with. Mel M. works hard to satisfy my oxygen needs. The young man who delivered some equipment today was great. God Bless
Representative was very helpful and willing to assist me in all aspects of the delivery. Thank you for your assistance!
I visited this place and saw Jamie after being on the phone with a supplier for hours…back and forth for two days! She called my insurance, we got everything taken care of and I walked out of the store with my supplies and it was even …
Mr Tony was very helpful with my CPAP equipment. Answered all my questions, told me the dos and don’ts of machine maintenance, and even shared his own experience with CPAP therapy. I hate the fact I have sleep apnea but his good nature and helpfulness put me at ease with my situation.
A technician that knew what he was doing. Maurice was able to switch out the concentrator and stayed to make sure we wouldn’t have anymore issues.
Great service and all around professional and nice.
Today’s order was for portable tanks of oxygen. Driver was courteous want to know if he could assist me with anything else.
This location was great in helping my family with needed medical supplies. Jamie and Blake were helpful, patient, attentive and kind in making sure we had all that was needed. Awesome job and thanks for all that you do!!
Dan my technician was so polite and was very sweet. He answered all my questions and i wish all companies had such great employees/staff like this man. Thank you for being so good to your customers🤗 …
They were very quick with me picking up supplies very nice people
Very nice, patient and knowledgeable, easy to deal with.
There was a lot of miscommunication and in no way did they try to come to terms or to resolve the issue at hand. I was more than willing to continue having my insurance pay for the medical supplies once I received a new primary doctor to …
Ray was the perfect person for this job. Compassionate person with a soothing tone that gave me a feeling of peace during this difficult time.
Ray was amazing. He was very friendly. And answered any of my questions!!
The Training on the CPAP was excellent by Cassidy
The administration process between my referring hospital and Adapt Health caused delays in scheduling three times and a 6 week delay in getting an Appointment for the CPAP
I needed a chair ASAP and was late in the day, one call and Mel stayed after the 530 closing time because we could not arrive before close. I picked a chair purchased it and it was in my home by 1 pm the next day. Family Medical and particular the Dunn NC location are great people.
Our delivery was on time and the two men who delivered our equipment was considerate and efficient. We were pleased!!
The team in Family Medical Supply is professional and very efficient. Thank you for your support!
Excellent and prompt service. All service personnel and staff were extremely efficient, courteous and helpful. When we had an issue with a piece of equipment they promptly came to repair it. We highly recommend Family Medical Supply.
I called, and the technician was very good and on time
Very professional and courteous representative came to the door with his PPE on. He was very nice and loaded up the equipment and was gone within minutes. Straight forward great job!
Family Medical Supply in Dunn provides wonderful customer service with helpful and friendly staff! Not only did we find the best price for our desired product, but the education and communication throughout the process was impeccable. …
Great place to do business. Friendly staff are always willing to help.
I have had nothing but pleasurable experiences with the entire company. The receptionists are very nice and pleasant to talk to, the technicians that I have dealt with are professionals and very knowledgeable. I will tell all my friends and family to look into your company for all their needs.
A new low for customer service, was straight up lied to about a much needed hospital bed delivery. I was specified in my need for the bed, that I would break down the exsisting bed and be ready for delivery. In my present the attending Rep. …
Went to the Dunn store to purchase a roller walker. The young lady that “helped” me knew NOTHING about the product. I was hoping to purchase locally to support the community but wound up going home and going on-line to buy the same thing …
We drive from Smithfield to Dunn because we get such great service from the staff at Family Medical/Adapt Health
Needed to change cpap mask to a different on and it was so easy. They are always to help their patients and he is so knowledgeable and friendly. He answered all my questions and and had me in and out with 100% satisfaction with my new mask
Tammy did an awesome job with the teaching concerning CPAP and the equipment.
Outstanding customer service from Jamie in the Harnett Co office and Dusty with delivery and set up of oxygen concentrator and tanks . They took the time to explain the system and make sure we all were comfortable with how to operate the system during my mom’s recent illness. Very caring and dedicated to customer service and care.
Tony was very informative and nice. Very good with explaining the CPAP machine setup. I felt like I could ask questions and that I could call and get help anytime if I had any problems. Very impressed with the customer service at Family Medical Supply in Dunn.
Care was swift and personal. Blake Connell was excellent.
Thay do a great job very nice to work with thay always make sure I have the things I need to make things easier for me thank you all it the Dunn store 😊 …
Family Medical Supply LLC has been great getting every thing we
needed for my bed ridden husband… Thank You Family Medical!!
Service was excellent and tech.was very polite and very good.Great job and done in timely manner.
Great service! Travis was on time and he put together that bed fast fast fast! Thank you!!
Excellent service. Technician arrived on time and was very positive and polite.
I will use this company for any future equipment..
Great company and staff!!! Samantha and Mary made the class a lot of fun while being very informantive.
I was concerned about a noise that my CPAP was making.
I was given several options concerning the problem.
Mel and Tony were very courteous, as they always are. …
Good experience at Lillington store with Blake. Was prepared, explained and demonstrated how to use CPAP, and had a great personality.
This was a positive experience for me. I got what I needed and got out on time . Informative and friendly technicians.
Absolutely amazing ,,,this place is the best!
The staff is so nice & caring. Regardless of the situation or your needs,,they go above & beyond to make sure you are taking care of.
Very professional and respectful. When the bed was delivered we received a message as promised prior to their arrival. The same when the bed was picked up. They respected our home and we’re extremely friendly. The bed was just perfect for the time we needed it. Highly recommend!
Jameel, JJ, is a wonderful customer service representative. He was very kind, respectful and helpful with getting my dad’s oxygen setup. Love him!
Kimberley was so knowledgeable, and even more helpful. She answered every one of my questions and was so kind and pleasant.
Carrie was pleasant on the phone and in person. She was knowledgeable and quickly located the items I needed.
The Presentation Was Smooth And Easy, The Presenter Was Awesome And Did A Wonderful And Tremendous Job.
Thank You For Your Service Sir.
He Spoke Well And Clear.
Very positive services wirh training and understanding equipment in setting
up my oxygen tank. Very thought ful
and patient. Explained the ruling on how to use very well. Will rrevommend
Stedman was outstanding, he explained everything where it was understood and easy to operate our machine. Family Medical Supply was a great group of people.
Excellent Customer Service, very professional & prompt..Terrell (Service Tech)was also very Professional & courteous, brought out new Concentrator for my wife installed it & took the time to explain the features of the new Concentrator to us both..Thank You Terrell & Family Medical Supply of Dunn NC…As Always Superb Customer Service.
My 1st colonoscopy today. All the staff were wonderful. It was a smooth transition from waiting room to prep room to procedure room to recovery. Highly recommend
The Representatives here at the Dunn NC location was very polite, helpful, and knowledgeable. They made sure that I got what was needed. All my questions was answered and the presentation was great. !
The process of getting my machine with Family Medical Supply was as smooth as possible. My ONLY complaints are with my own insurance. The staff at FMS was friendly and competent. They made the whole process easy.
Very happy with the service. Josh is courteous, professional, fast and hard working!!! Josh is a big asset to Family Medical. I will continue to do business with them because of workers like JOSH =) If I had a company I’d hired him without hesitation. Thank you Josh!!
Mr. Tony showed concern that we understand how the c-pap machine work.Putting it together.He made sure we didn’t have any questions.He worked one on one and he call to see if my mask fit properly. Your company keep me informed when I should …
The Clayton office is such a refreshing change. I used to dread CPap material renewal time, but after switching to this office on Hwy 42, going is a pleasant task. The women are knowledgeable and friendly. They are well stocked. They had …