Fenton Medical Center has been in practice since 1940 starting out as B.M.E., P.C. and later changed their name to Fenton Medical Center.
| Friday | 8AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5:30PM |
| Tuesday | 8AM to 5:30PM |
| Wednesday | 8AM to 5:30PM |
| Thursday | 8AM to 5:30PM |
102 N Adelaide St, Fenton, MI 48430
I used to see Dr. Joseph and never had much of an issue, however, I went for a physical with Dr. Nolen today and it was basically a wasted visit. I felt extremely rushed the entire time, from the moment I was called to the moment I walked …
Health exam
Fast service
Awesome staff and doctors!
Terrible service and rude staff
Id rather go here than to a VA facility.
RUDEST STAFF EVER!!! WOULD GIVE 0 STARS IF I COULD.
Never did see an actual doctor…only P.A.’s!
Waited an hour and 49 min to have 15 stitches removed
I waited 45 minutes in the waiting room for 5 minutes in an exam room with a PA, completely unacceptable!
Rudist and most uncaring nurse practioner and nurse I have ever seen . will never go there again !
uncaring, inefficient, self-absorbed – maybe you should go into a business where humans are not involved because you have no compassion
Great urgent care for after hours quick and fast along with friendly staff
I have been going here for years and I have had nothing but great service! No complaints here.
I’m surprised Cheryl Brophy hasn’t had a malpractice suit filed against her 😬 …
appointment was at 940 waited over a hour to see doctor make sure you have time to waste before coming here
Very insistent on trying to force a vaccine on you, extremely insulting and unprofessional if told that you don’t want it.
Most non-caring facility ever.
This facility cares very much about you and your health, Dr. Duncan thank you for everything you’ve done for me and helped me with you are a true superstar in the medical profession understanding and caring about your patients
My husband was very pleased with his Dr. This was a shock to me 🙌 I’d give more than 5 stars but that’s the limit 😂 …
Horrible service, long wait time, I feel like whenever I go there they don’t really care about their patients. I came in and didn’t really get help for treating what I came in for. Very disappointed.
Great doctors. PA’s are the best. If you can I recommend seeing a PA. Wait time for PA is minimal. The wait time for a doctor is always an hour.
Insurance doesn’t cover first visit and only open on tuesdays after 6 pm…
Made an appointment, like at all medical offices, then waited for an hour before the doctor came into the office. Super slow. Won’t be returning.
Disorganized office have to wait hours sometimes to talk to rude and inept office staff. They always mess something up blame it all on you and when you prove the failt is with them not Evan an apology I love my msp she is great but the office staff is so disorganized and inadequate that I have to switch too bad.
Beth Mack P.A. is a joke. She needs to get a job that does not involve people. She does not care how you are feeling nor does she care to help you to feel better and has a rude personality to top it off. What a waste of time and money. Would not recommend her anyone. I would not even give one star.
No one here cares about your health, I am dealing with major pain and I tell doctor Duncan that and she proceeded to make it even worse by the time I left. They barely answer the phone and the receptionists are the worst.
Been there three times still sick.The last time I had to go get my own medicine for them to inject so when I called they were very rude and said I would have to make another appointment.I won’t go back.Also I lost my diabetic supplies …
Staff has always been patient, professional, and polite. My doctor has always taken the time to listen and work with me.
Didn’t understand all the negative comments.i am now a patient,and every bad review is spot on. Couldn’t agree more!!
This medical center does not have a email address and will only take documents by fax. The staff is 50/50 on wether the person you talk to is nice to you.
While my doctor is okay it always take at least 3-4 weeks to be seen. Once I finally get there I always end up sitting in an exam room for a MINIMUM of 30+ minutes. Even for a 1030 am appointment during the week! It is ridiculous and unnecessary.
Wife couldn’t even get an appointment with them and were rude. All the positive reviews seem to be by their employees or paid to leave good reviews. This place is not helpful at all, use your insurance elsewhere.
Ryan is great! Really good patient care. Got calls checking on me a few times and never felt like he was to busy. Really nice to find someone like this!
The staff is clueless. They had no idea if they even excepted my insurance (that is there main job). They also couldnt get an appt schedule less that 3 months out with 9 doctors in the office. I wouldnt trust them with my life ever.
My mother went here for urgent care. Loved the Dr that treated her. She wanted to become a patient. They told her she lives too far away and will not accept her.
I have been going to Fenton Medical Center for years and have had nothing but great services. The staff is very helpful. Big Thank you to Cheryl Brophy and Ryan Storm always take the time to listen to your concerns. Thank you for all your office does…
Tried to get my son the right medical help and the dr was rude to us quite a few times…So we will be looking into finding a better family doctor.
Every time I go to this place I’m 10 mins early atleast, in hopes to get in and out fast. How ever this is never the case. Expect to sign in and wait atleast 40 mins before you are called into a room then from there expect to wait anywhere …
Have been seeing Dr. Duncan for many years and I adore her! However, she is on vacation so I had to see Cheryl Brophy. Not very impressed with her attitude; a bit rude and short. At least I now know who NOT to see when Dr. Duncan isn’t available.
Very nice offices and waiting room, the best staff of all time, and almost anything you might need (x-rays, MRIs, ultrasounds, blood work, etc.) is centrally located around the Medical Center. The best physicians I’ve ever met.
Absolutely the longest waiting times I’ve ever seen in a doctors office. They are nothing but an insurance mill. I chose to drive 1:20 minutes to see my old doctor rather then ever deal with their rudness incompetance.
Wow. They really need to invest in a better system to make appointments. Other offices I have called excel in the “calling in” method, but I just waited over 14 minutes, was asked at 10 minutes if I was waiting to make an appointment, then …
I just had the worst time at this place. they have this walk in service from 6 to 9 pm, I was there at 6pm, i signed in, i was second in line.
after 45 minutes they walk the first person in, then they walk him out 5 mins …
Been a year still can’t send familys meds to the right pharmacy. Takes 2 days to call in scripts. And the wait omg. My visit normally takes hrs
Very impersonal experience. I even felt as if the MA’s did not like their job. I will never go back! They billed my bcbs for a flu shot and I declined and signed the decline letter. I am only giving the one star because the front office staff were nice.
I’ve been a patient for 3 years of Dr Duncan and PA Heather alternatively. Cannot say enough GREAT things about this practice – and I’m an R.N. who previously worked in customer service owning/managing salon and spas as a hairdresser. They’re a great team, and i was truly surprised to see negative comments posted. Be well!
My wife and will be leaving the is facility as soon as we find another doctor. When they had a 24 hour on call nurse, my wife was in sever pain from a urinary tract infection and we received no reply after multiple attempts and messages to …
Took my daughter here for an urgent care visit. Doctor that saw her never even bothered to ask questions. Didn’t even try to examine her, let alone put on gloves. Told us to put neosporin and a bandaid on a potentially-infected skin …
So in order to get a recurring prescription filled- they demanded that I get a $200 physical that my insurance wouldn’t cover. Ed Holden is a nice guy but doesn’t read your file before treating you – incompetent at best- I lingered with a …
This is the worst doctors office I have ever been to. I had emergency back surgery and was to follow up with my primary Doctor. It is nearly impossible to get even the pain medication that I need just a few weeks after major back surgery. …
Their after hours clinic is awful. Rude staff. Our nurse was awful. She has a scowl on her face and was not a compasionte person what so ever. Took my elderly mom and they were terrible with her. Never again would I go there. There are other choices.
My wife has been a patient of Dr. Joseph for many years even before she joined the Center. She followed her from her previous office to Fenton Medical Center. Dr. Joseph is a doctor who listens and truly cares for her patients. She makes …
I called earlier today to speak to Dr. Holden, my sons primary care doctor. We happened to see him the other night at the after-hours clinic. …
I have been going to Fenton Medical Center my ENTIRE life. Since I can remember, they’ve been caring and understanding. However, I have noticed a decline with the staff’s customer service (not the doctors) i.e smiling, eye contact. I am not …
I started with Dr Joseph, finished with Dr Danni
I fell on the ice in January of 2014. I injured my back and hip very badly. Dr’s Joseph and Danni both proclaimed me to be fine, and Dr Danni even signed a …
I wanted to write a review of my own after reading so many negative reviews. Before I established care at FMC, I wanted to peruse through some reviews. I read about long wait times and others feeling rushed. Well, my experience was …
Late hours staff was great. They squeezed me in to apply an arm splint for my toddler daughter. They were fast and efficient. I had my son with me as well and they were very patient with the situation. The office was well maintained too. I would highly recommend this clinic.
I cut my hand at work and had to receive stitches from here. I sat in the waiting room for an hour and a half with 2 people ahead of me. When I finally got back to a room, I had to deal with an extremely rude p.a. Waited another half …
This place is a joke. One month wait for a sick child visit? My child has gone here 14 years and is booted out of the system. Now I start all over as a new patient?? No thanks. Staff has no clue. Told me they were too busy and to take him …
I’ve been seeing Dr. Gallagher here for a little over two years, and I’ve been very happy with her. My whole family sees her- Including my severely autistic 19-year-old brother, who she does very well with. She’s attentive, pleasant, gentle …
Big business medicine only cares about your money! The reception staff are mildly rude on a regular basis. You will be told to arrive 15 minutes early for your appointment, only to have to wait for at least a half hour after your …
They always make u wait half hour to a hour. Their time management sucks, it almost seems deliberate. Even being the 1st patient after lunch I still had to wait over a half hour. I was waiting in the main waiting room and a patient had to …
How do i give this place 0 stars? VERY POOR CUSTOMER SERVICE!!!!! Take your time, money, and issues elsewhere. This place will leave you with nothing but a headache. They are not about helping the patient what so ever. I’ve never …
We have been going to Fenton Medical for 20 years and always have found the doctors competent and on time. I hate going to an appointment and waiting 1-2 hours after you are scheduled to be seen. That doesn’t happen here. You schedule an appointment and your time is respected.
I recommend going anywhere else but here. My
Mother has been going to this practice for 44 years and I have been trying to get her to change for years ever since her original doctor retired. She is now 84 …
I was sent a letter from them after selected them as my primary care. I called today to schedule and appointment and because I do not believe in immunization I was told we would not be a good fit. I further explained that I’m not against …
OMG! I cannot believe all the negative reviews! I have been seeing Dr. Deborah Duncan at Fenton Medical Center for many, many years. She has always gotten me in to see her within 10 – 15 minutes of my appointed time with a one-time …
I wanted to give a shout out to Fenton Medical Center. They are really making a shift to being a new progressive doctor’s office. Their patient portal is awesome. You can remotely connect your health devices and communicate directly with …
Awful place with awful employees. They closed 10 minutes before closing time tonight and I ran in with a bloody gauzed finger asking the receptionist for help, and she was EXTREMELY annoyed that I was there – before close. Big loud sigh, …
I love this practice! My daughter had some severe medical issues for the first 2 years of her life and Fenton Medical staff and doctors were always there for us even if all I needed at the time was a hug and some reassurance that everything …
Thank God for online reviews – hopefully more people will get the word. I expect to wait a certain amount of time to see a doctor, but routinely waiting for a hour or more for normal appointments is insulting and ridiculous. I have seen …
Please do not go here! Absolutely worst experience of my my life. I am switching doctors and i wish i did it sooner, nothing but stress here at this place. The staff is absolutely incompetent, they are rude, uncaring and unprofessional. You …
I have been a patient for nearly twenty years and have never had a bad experience. The staff is terrific, the office is clean and the care is top notch. My primary care physician is Dr. Joseph. I always feel that she is giving me her full …
This place needs to get it together. Had to reschedule my appointments 3 different times due to errors on the receptionists part. Took 2 hours to see a doctor with an appointment. I’ve had a bad cough for 3 months and my doc wrote it off as …
I am still a patient here but am looking into possibly changing at some point. The wait time is always so long. This morning for example, I had a 8:30 appointment. I arrived at 8:20 and checked in. I sat in the waiting room until 8:45 when …
This is the ABSOLUTE worst medical center I have ever been to! I stayed w this place for three years because of Dr. Young she is absolutely amazing. I hope she leaves here soon! The staff is very rude. I mean worse than any place I’ve ever …
In short, incompetent and disorganized.
I saw Dr. Nolen and Cheryl Brophy (NP), who have both seemed to leave the …
I can’t believe Mike’s nasty review. I have gone to Fenton Medical Center over 30 years. I am in remission from cancer for almost 5 years after being told by a hospital that I had 6 to 10 months to live. I love the doctors and have always found the facility welcoming and clean.
Dr Duncan and Fenton Medical Center was awesome for my mom these past 7 years, and now they have been awesome for me during my illness. You will not find a much smarter and more caring doctor than Deborah Duncan anywhere. I think Covid has …
I’ve been going here since 2017. I always saw Dr. Young and Strom. Recently they’ve shuffled me around to see Ellen Sage.. my suggestion is that if you have any mental illnesses, especially PTSD, panic disorder, or any other illness that …
Last time I was there, I was scheduled with a lady (not my doctor) and she asked if I wanted the flu shot. I told her no multiple times and she continued every time with some kind of remark to make me feel pressured and guilty for not …
This office was very Rude & Unprofessional. I am very saddened that I tried to place a Hospital request to this office to help out THEIR patient and was declined. I was rudely hung up on. Returned call an asked for Office Manager and then …
A few months ago I went there for my yearly physical. 5 minutes before my appointment they notified me that I had to change my PCP for insurance purposes. They could have told me that when they scheduled the damn appointment. Since I …
Wouldn’t recommend this office to anybody. I’ve been coming here for years and the care has gotten worse and worse over the years. Every single time I come here I wait over an hour past my appointment to be seen. I’ve been having some …
Dr. Dani & her staff are absolutely fantastic!!! She is knowledgeable, caring, compassionate & always makes me feel as if I’m the only patient she’s seeing. If you are looking for a doctor, I highly recommend contacting Fenton Medical Center.
Honestly other then the fee for paperwork the Dr’s and the staff are amazing and they really listen and will help with almost whatever you need.
I have been coming here since 2019. In December, I had an appointment with them as well as a cardiologist they referred and scheduled me for. Then I get a 70$ no show fee. They informed me about it one time in office in January. I told them …
I’ve been a patient for over 6 years, the staff is terrible. Wait times are long, the phone system is bad. hours are not good and the last issue was waiting almost a week to get in after a car accident to waste my entire lunch hour googling …
Made an appointment and had to call and cancel a few hours later due to scheduling issues. The following week I recieved a no show bill. I placed a call, no answer. I placed a call a few days later, no returned call. Today I placed another …
I don’t understand why people are so impatient when they go to the doctor. Thing happen including emergencies. If it was them with the emergency, they would want the doctors undivided attention, so yes, you have an appointment, but bring …
I was a patient there for 8 years. Awful experiences, physicians truly don’t care. Now that we’ve moved out of state and have excellent care, I see even more clearly what poor care I received.
I do not understand why the staff has to be so rude and impatient?! I’m sorry if my medical needs are an inconvenience for you! Is it necessary to sigh when I call in for an appointment? Does it hurt to wish someone a nice day when hanging …