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Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
214 S Washington St, Swayzee, IN 46986
empty promises and plenty of excuses
Horrible service it’s sad this is the only internet offered around here they treat you like you owe them something call to report internet is down but it seems they are not concerned about there service if you can get someone else for internet
Been on Swayzee for internet for a few months now and have not been very impressed. Speeds vary widely. Yesterday morning I completely lost my Internet, so I called them. They took my information, but so far have heard nothing. Still no …
If you use this company expect to be promised speeds and not even reach a fraction of what they say. A bunch of criminals.
Internet sucked,dropped it,always having trouble with cable service, they always tell you they’re working on it
This is the absolute worst company I have ever delt with customer service is terrible if you guys weren’t the only company to provide service in my area id drop you in a heartbeat and can’t wait to get out of this area simply so I never have to deal with you again it’ll make very happy to drop you
Where we live there is this and Frontier. I’ve had both and Swayzee is better hands down. I could use a little faster speeds sometimes but it’s hard to complain when the competition is 8 megabit DSL. Speed tests show 8 to 12 megabit speeds …
The internet is so garbage you can barely play video games without lagging out every ten seconds
Very unhappy with the basic cable plan. Channels Nat Geo, FX, ESPN, TLC, Discovery and Animal Planet have a bad signal. 2 to 3 days a week they do not come in at all. The internet service is average, it is consistent with no problems. I …
They offer a service that is terrible they take forever to fix and it never last.Then they take the only movie channel they offer but the bill didnt go down.I have channels out again they should be paying me.JUST GIVE ME THE SERVICE I PAY FOR.Nothing is on time or done right except the freaking bill.THIS COMPANY IS A JOKE!!!!!!!!!!!!!!
I believe the man’s name that moved our internet is Dan. He came a day early, and took the time to make sure everything was done right. Sadly, it isn’t common to have someone take pride in their work, and actually care.
We have had it for years because it is the only High speed available in our small down, and the Frontier DSL service is even worse. I pay for 20MB but have never gotten more than 10, and mostly it is around 3 – 5 MB. I have contacted them …
Setup a time for them to come look at my internet on a Friday and they no showed without calling. Didn’t get a call until the following Monday.
Absolutely awful service!!! Internet is always down. It constantly drops in the middle of trying to complete a task. Would never recommend this company, and customer service is horrid! A total rip-off!!
cannot give less than one star. Inconsistent speeds. I am paying for 20 Mbps and not getting one. Had a tech document that he came out and spoke with me on a day that I spent the whole day in the hospital. Paid for a new wireless router and speeds got slower. Customer service is a joke. But they have a monopoly in my area.
Abhorrent internet speeds, paying for 20mb un-consistantly getting 7-8mb typically around 3-4mb. Have called many times nothing ever happens. Ive had a few of their technicians come out to my residence to solve the problem, they always …
Great customer service and internet that’s about seven times faster and twenty times more reliable than Spectrum or AT&T at less than half the price. It’s amazing what a difference a small town provider can make!
It’s sad that the current internet provider of swayzee seriously plays a part in a decision to live near here. …
Wouldn’t recommend this for anyone other than people who can’t afford actual internet. Speeds are too low and I can’t download anything bigger than 10 gigabytes in a day. Customer service gives vague answers because even they don’t know …
These people are incompetent liars that bank on the fact that they have a monopoly on internet services in rural areas. They refuse to give estimated arrival times so I sat around the house all day waiting. Closer to their closing time, my …
I would never recommend this company to anyone unless you have nothing else. They put way too many people on the same tower that send you your signal without sending the needed data to support everyone. So you essentially have people …
I have not had bad luck with customer service, however their speeds are severely lacking. My connection is so slow it takes 45 min to download 1.5 gig files. I am paying for 20 meg and getting 1.5 during off-peak hours and it’s even slower during peak hours. Not happy…
phone staff is a joke that constantly gives you a run around and makes you feel guilty for bothering them. I moved my service from my older home to another. I had to wait near 2 weeks for them to even come out and then had to help the tech …
We have been with this company for many years, and so have many other family members. We all agree the service is absolutely terrible. Unfortunately, it is the only real choice for service in our area. I don’t understand how a company with …
I’m not one to usually leave negative reviews because every company has its good and its bad. If I could have given this review zero Stars I would have given it zero stars. I have nobody to blame but myself for the situation because I read …
We’ve been having issue with the internet but Justin went above and beyond to help us get to the bottom of it. He stayed late and didn’t ever rush to leave he was very focused on making sure we were all happy before he left. That customer …
Service is down more than 50% of the time, but you pay for full service. The company will only give adjustments for lost service from the time you call until its resolved. So you must call nearly everyday when its out. Worst internet service I’ve ever seen or even heard of.
I was very impressed with the quality of internet for the first few months. After the promotion ended, the service when down the tank. It takes forever for anything to load if it loads at all. It’s faster for me to disconnect from my wifi …
Terrible service. Practically no effort in adjusting the system to the bandwidth our area requires. Ive been with Swayzee since I moved to Markle about 3 years ago. 6 months ago when I was tired of my videos buffering and my heavily loaded …
The customer service is good- prompt and reliable. The internet, on the other hand is unstable and nearly useless during peak hours. We have no other option in our area. So very frustrating!!!!
Paid for a year of service, 20 Mbps. Waste of time and money. I’ve done many speed tests on multiple devices, even hired my own third party IT professional to come look at it to make sure it wasn’t a hardware issue on my end. Haven’t at ANY …
Never provided the service they advertised in Markle. Paid for 20mbps service and never had more than 11mbps, was typically under 3mbps. The people are nice, service is comparable to dial up. Switched to another carrier. Had to get out of the 90s.